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- Job Purpose
Assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.
- Major Accountabilities
- Coordinate and implement medical case management to facilitate case closure.
- Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care.
- Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure.
4. Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction. 5. Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services.
- Document activities and case progress using appropriate methods and tools following best practices for quality improvement.
- Coordinate job analysis with employer to facilitate return to work.
- Perform other duties and special projects as assigned by case management manager.
- Occasionally attend on site meetings and professional programs.
- Review job analysis with physician.
- Key Performance Indicators
1. Documentation of cost savings. 2. Meeting or exceeding productivity standards3. Meeting or exceeding quality improvement standards
- Possess a teamwork orientation.
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Acadia has a great opportunity to start your career in insurance as an Inland Marine Underwriter Trainee. Participants in this program will learn all aspects of commercial property and casualty insurance underwriting. During the program which begins in June 2019, trainees will learn how to evaluate, select and price commercial risks and will travel to other Acadia locations to make connections with peers. Upon successful completion of all required training, you will be promoted to Associate Inland Marine Underwriter and will work in our Rocky Hill, CT office.
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This role is responsible for the development of a metrics, reporting, and communication plan for the Information Security program. This will set the stage for presenting complex information sets to leaders at different levels throughout the company in a way that drives action. The incumbent will be tasked with capturing voice of internal stakeholders, establishing collection criteria, and establishing routines for consistent execution. The span of reporting includes operational and risk reduction metrics as well as executive briefings and various forms of electronic communication.
Key Accountabilities:
- Design and develop an operational metrics program which provides insight on the day to day health of the control portfolio
- Design and develop a monthly routine which communicates risk reduction over time
- Design and develop an executive reporting routine which describes the residual risk to the firm
- Set requirements and establish criteria for dash boarding, repositories, and tracking go-to-green action plans
- Develop templates for electronic communication for both tactical incidents and strategic risks
- Collect voice of customers and execute failure mode analysis on communication failures
- Perform advanced data analytics and visualization in support of security metrics development
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The Information Security Analyst position is assigned to the Security Operations Team. The primary purpose of this position is to help coordinate and report on cyber incidents impacting WRBC and its business units across the globe. This position involves critical duties and responsibilities that must continue to be performed during crisis situations and contingency operations, which may necessitate extended hours of work.
Overall Responsibilities:
Reporting to the Manager – Security Operation Center, and as a member of the Global Information Security Management team, the Information Security Analyst is responsible for coordinating and consulting on the day to day management and execution of the Information Security program. Through effective governance routines, project and program execution tracking, this individual will support all Information Security verticals in their efforts to improve and mature the security posture of the firm.
- Responsible for working in a 24x7 Security Operation Center (SOC) environment.
- Provide analysis and trending of security log data from a large number of heterogeneous security devices.
- Provide Incident Response (IR) support when analysis confirms actionable incident.
- Provide threat and vulnerability analysis as well as security advisory services.
- Analyze and respond to previously undisclosed software and hardware vulnerabilities
- Investigate, document, and report on information security issues and emerging trends.
- Integrate and share information with other analysts and other teams.
- Research, analysis, and response for alerts; including log retrieval and documentation
- Conduct analysis of network traffic and host activity across a wide array of technologies and platforms
- Perform general SIEM monitoring, analysis, content development, and maintenance
- Assist in incident response activities such as host triage and retrieval, malware analysis, remote system analysis, end-user interviews, and remediation efforts
- Compile detailed investigation and analysis reports for internal SOC consumption and delivery to management
- Track threat actors and associated tactics, techniques, and procedures (TTPs) by capturing intelligence on threat actor TTPs and developing countermeasures in response to threat actors
- Analyze network traffic, IDS/IPS/DLP events, packet capture, and FW logs
- Analyze malicious campaigns and evaluate effectiveness of security technologies
- Review alerts generated by detection infrastructure for false positive alerts and modify alerts as needed
- Provide forensic analysis of network packet captures, DNS, proxy, Netflow, malware, host-based security and application logs, as well as logs from various types of security sensors
- Develop advanced queries and alerts to detect adversary actions
- Coordinate threat hunting activities across the network leveraging intelligence from multiple internal and external sources, as well as cutting-edge security technologies
- Assist with response and investigation efforts into advanced/targeted attacks
- Hunt for and identify threat actor groups and their techniques, tools and processes
- Identify gaps in IT infrastructure by mimicking an attacker’s behaviors and responses
- Provide analytic investigative support of large scale and complex security incidents
- Perform Root Cause Analysis of security incidents for further enhancement of alert catalog
- Continuously improve processes for use across multiple detection sets for more efficient Security Operations
- Perform regular updates of existing Playbooks based on changes in the Threat Landscape or upon discovery of new threat tactics or procedures.
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Become a member of Acadia’s New York branch and have a direct impact on new market expansion and customer service for our current clients throughout New York. In the Loss Control Representative role, you’ll enjoy the flexibility to telecommute and the excitement of building relationships with our agents and insureds. You will provide detailed risk assessments for prospective commercial accounts and loss control service delivery to our policyholders.
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Become a member of Acadia’s New York branch and have a direct impact on new market expansion and customer service for our current clients throughout New York. In the Loss Control Representative role, you’ll enjoy the flexibility to telecommute and the excitement of building relationships with our agents and insureds. You will provide detailed risk assessments for prospective commercial accounts and loss control service delivery to our policyholders.
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Acadia has a great opportunity to start your career in insurance as an Underwriter Trainee. Participants in this program will learn all aspects of commercial property and casualty insurance underwriting. During the program which begins in June 2019, trainees will learn how to evaluate, select and price commercial risks and will travel to other Acadia locations to make connections with peers. Upon successful completion of all required training, you will be promoted to Underwriter and will work in our Albany, NY office.
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Acadia has a great opportunity to start your career in insurance as an Underwriter Trainee. Participants in this program will learn all aspects of commercial property and casualty insurance underwriting. During the program which begins in June 2019, trainees will learn how to evaluate, select and price commercial risks and will travel to other Acadia locations to make connections with peers. Upon successful completion of all required training, you will be promoted to Underwriter and will work in our Bedford, NH office.
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Acadia has a great opportunity to start your career in insurance as an Underwriter Trainee. Participants in this program will learn all aspects of commercial property and casualty insurance underwriting. During the program which begins in June 2019, trainees will learn how to evaluate, select and price commercial risks and will travel to other Acadia locations to make connections with peers. Upon successful completion of all required training, you will be promoted to Underwriter and will work in our Rocky Hill, CT office.
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This position will be responsible for the investigation, evaluation and adjustment of property and casualty claimsfor a dedicated program handling municipal claims in Duluth/Virginia Minnesota Area.
Main Responsibilities:
- Interview insureds, injured parties, witnesses and others as appropriate.
- Investigate assigned losses to determine coverage and/or liability.
- Evaluate loss exposure for all lines of coverage to include liability, auto and property.
- Evaluate and negotiate settlements based upon coverage document language.
- Determine liability and value of claim.
- Inspect property damage.
- Review factual information to prepare damage estimates.
- Make recommendations regarding resolution of claims.
- Monitor and manage litigated cases.
- Make recommendations regarding litigation.
- Enter reports/file activity into electronic claim processing system.
- Accountable for results, customer service, and achieving departmental and unit objectives.
- May perform other functions as assigned.
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Within delegated authority level, evaluates (selection and pricing) and maintains (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks. Partners with agents to manage a moderately complex book of commercial business or agency relationships. Demonstrates decision-making authority with moderate supervision, recommending quality exceptions where appropriate to maximize profitability and meet business plans. Supports marketing activities to agents and actively participates in the agency management process. Responsible for working with and protecting confidential and proprietary customer and Company information.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Analyzes commercial lines accounts to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls. Utilizes underwriting guidelines to ensure compliance with state regulations. Within delegated authority levels, accepts, rejects or modifies new and renewal business to ensure a profitable book of business.
- Prices business according to Company underwriting and pricing guidelines. Ability to use creativity and underwriting knowledge to write risks and retain business.
- Partners with Territory Managers to support marketing activities by developing ongoing relationships with agents to discuss market appetite, quality and profitability of submissions, service standards, and underwriting and/or product changes.
- Communicates with agents on underwriting issues including, but not limited to, decisions on cancellations, declinations, exposure concerns, and survey results.
- Partners with Territory Managers to identify issues or patterns and works to resolve or improve them; participates in agency planning and review processes; and may identify sales and marketing opportunities.
- Travels, with or without Territory Manager, to assigned agent locations to develop agency partnerships.
- Trains and educates agency staff in Company products, services and underwriting philosophy.
- Maintain quality and time standards as established.
- Be informed/knowledgeable of industry issues and activities through formal educational processes to develop underwriting skills.
- Perform other duties as assigned.
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Under limited supervision, reviews, evaluates, negotiates and processes WC Claims of serious to significant complexity, makes recommendations for resolution, and litigation management as appropriate. Has contact with agents, policy holders, defense and applicant attorneys. This position will be working in the Sports Division of the Claims Department. The position is located in either our Irving, TX office or California, depending on residence of the employee.
Major Responsibilities:
- Responsible for the day to day management of serious to complex workers compensation claims.
- Conduct initial investigation to confirm coverage is in place for the loss and that the loss itself is compensable per California specific requirements, make quality, prompt contacts with employer, claimant, doctor and any witnesses, document and confirm initial diagnosis and prognosis.
- Ensure that the claim is adequately reserved, review and pay medical bills and expense bills timely and accurately, recognize and evaluate each case for subrogation potential, recognize potential fraud cases, document return to work and light duty efforts, accurately calculate, code and issue indemnity payments, promptly and accurately complete required internal Large Loss reports.
- Proactively manage all litigated claims by clearly documenting the litigation plan and budget, retaining competent counsel, communicating with counsel on a regular basis and clearly documenting the litigation action plan and strategy.
- Participate in claim reviews, which may require some travel.
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The Regional Vice President is responsible for optimizing profitable growth over the long-term in an assigned geographic region. The Regional Vice President supports the organization’s mission, vision and values by exhibiting an innovative approach, responsiveness, collaboration, entrepreneurial spirit, accountability and personal responsibility. Performance includes demonstration of core competencies in the areas of leadership, critical thinking, client focus, analytics, problem solving and quality decision making.
The Regional Vice President cultivates new, and enhances existing, profitable long-term business relationships with independent agents and wholesale brokers in the assigned region. Responsibility includes all activities related to conceptualizing and implementing market strategy and achieving pre-determined production and profitability targets; business and market development; market research and planning; coordination with interdisciplinary teams.
PRINCIPAL RESPONSIBILITIES AND DUTIES
§ Serves as Regional Vice President of the assigned region; provides leadership in the areas of business development, marketing strategy, and client service
§ Develops the annual regional business development plan and the strategies, tactics, and resources necessary to achieve and exceed regional objectives.
§ Conducts market needs analyses among potential new business sectors to identify strategies for long term growth development.
§ Builds regional teamwork; proactively communicates with regional associates on strategy, initiatives and results.
§ Promotes the integrity of the Company’s client service model by elevating needs of independent agents and wholesale brokers throughout the region.
§ Provides leadership and direction of the market research function in collaboration with the SVP Regional Operations.
§ Utilizes Key Risk reporting tools and client relationship management software to track, measure and analyze performance.
§ Ensures all marketing communications are coordinated, support marketing plan objectives and are an effective expenditure of resources.
§ Provides input and support to the Company’s leadership in the development of programs, affiliations and partnership arrangements.
§ Coordinates marketing efforts of independent agents and wholesale brokers to ensure alignment with strategic plans and objectives.
§ Provides business development and marketing skills and expertise to the region by developing and mentoring a team capable of carrying out the necessary strategies and tactics.
§ Actively participates in professional societies and activities related to the workers’ compensation industry.
§ Contributes to other projects and duties as requested by leadership.
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The eLearning Specialist is responsible for improving performance by creating, using and managing appropriate learning technological processes and resources for employee training and development. This includes designing, developing and delivering training solutions on a variety of platforms including e-Learning, videos, webinars, and simulations.
The specialist will:
- Work closely with subject matter experts and the training team to design and develop course materials addressing underwriting and soft-skills
- Develop and administer testing and evaluation procedures
- Develop interactive e-Learning courses using Articulate Storyline 3
- Record and edit audio and video content
- Create, update and maintain intranet training resources
- Create, update and maintain customer training resources via the company website
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Become a member of Acadia's Claims Department and have a direct impact on helping our customers. In this role, you'll enjoy the excitement of building relationships with agents and insureds throughout Connecticut or Massachusetts by working with them on investigating, evaluating, reserving, negotiating and resolving casualty claims.
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The Regional Sales Director is responsible for the execution of industry leading sales strategies; initiating and developing highly effective sales relationships with customers, distribution resources, and fellow employees. Articulates a sales strategy that consistently provides a competitive edge in the marketplace. Creates tactical sales plans that provide for the profitable growth of respective market segments that consistently deliver on profit and revenue goals. Position requires state of art sales skills, superior knowledge of Union Standard products and services and exceptional influence management skills. Delivers sales success within the framework of Union Standard values.
Essential Duties and Responsibilities:
- Identify new customers that fit our appetite
- Identifies, appoints and develops desirable new agencies as needed for profitable growth.
- Understand specific industry characteristics of each segment type including key needs and buying patterns
- Develop and effective execute quarterly Territory Management Sales plans
- Work with designated distribution resources to develop Agency Partnership Plans for Key and Growth agents
- Works with designation distribution to address critical areas such as mix of business, growth and loss ratio improvement. Monitors plans regularly and meets with agents regularly to assure that business goals are met
- Performs semi-annual agency reviews
- Provide active and leading involvement in point of sales presentations
- Establish strong producer relationships through high visibility, clear knowledge of company strategy and joint sales planning
- Help to facilitate working relationships between distribution and underwriters
- Work with and influence all members of the Union Standard team to exceed customer expectations.
- Owns the business development process within assigned market area with heavy emphasis on developing a pipeline of profitable business and renewal retention.
- Assists in the development of proposals for point-of-sale; participates in and coordinates the sales team for point-of-sale
- Maintain superior knowledge of competitor products and capabilities along with local market trends
- Shares field intelligence about trends and competitive practices to promote organizational learning and opportunities
- Demonstrates the ability to build partnerships with other business groups to identify and initiate multiple product solutions at the account level
- Maintains an understanding of all W. R. Berkley offerings, services and solutions and initiative discussions when appropriate
- Uses available automation tools to support the sales process and identify opportunities for additional products and services
- Prequalify accounts that meet underwriting and financial standards
- Share information with and support the efforts of the Union Standard team to manage distribution resources within an assigned territory
- Provide active involvement in removing obstacles that interfere with effectively serving customer needs
- Effectively articulate our vision and work within our values
- Performs other duties as assigned
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PRIMARY PURPOSE:
This leadership role provides clear direction and support to the regional underwriting team in order to achieve stated financial objectives. . The Vice President, Regional Underwriting will also contribute to business planning, forecasting, expense management, and provide leadership in insurance industry affairs. In addition to achieving defined financial objectives, the expectation is to support the objectives of all other disciplines at AMIG, exhibiting a collaborative and team-oriented approach.
PRINCIPLE RESPONSIBILITIES
1. Supports, coaches and motivates regional underwriting staff to achieve personal development goals.
2. Ensures effective underwriting discipline to achieve planned financial objectives.
3. Collaborates with all AMIG departments to achieve organization-wide goals.
4. Maintains technical underwriting resources and controls that support professional underwriting performance.
PROFESSIONALISM:
1. Exhibits professional behavior at all times while representing or being identified as an associate of American Mining Insurance Group.
2. Demonstrates tact and discretion in all communications and provide a positive contribution to the morale of the department.
3. Establishes and maintains effective working relationships with staff, clients, providers, and other departments of American Mining.
TRAVEL REQUIREMENTS:
The role will involve limited overnight travel (approximately 20%) to meet with field staff in PA, IA, KY and NC.
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The incumbent is responsible for ensuring Berkley Global Product Recall (BGPR) leverages data and technology to support continued business growth globally. This individual keeps a continued focus on technology trends and brings innovation opportunities to BGPR.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provides subject matter expertise across multiple IT domains including infrastructure, data warehouse and information management, quality assurance, support and operations
- Assists in the development of IT strategy and long-term planning goals that support the overall strategy and goals of BGPR and W.R. Berkley Corporation
- Leads the development and creation of strategic documents such as project business cases, translation of business requirements into technical requirements, project plans and designing of technical solutions
- Actively involved in the implementation, testing, communication, and training of new technologies and processes, as they are developed and moved into the various environments
- Proactively identifies, implements and manages process improvements and agile solutions
- Leads cross-functional discussions/initiatives to anticipate and mitigate issues and achieve required outcomes within required timeframes
- Helps identify and evaluate innovative technologies and determine the benefits to BGPR
- Participate in developing the annual IT budget and ensure that expenses fall within budget
- Advises departments on IT solutions and purchasing
- Serves as the primary liaison for interaction with enterprise corporate IT services teams to fully understand the current data structure, identify solutions for efficiency and automation, and ensure all IT related requests from corporate are completed
- Design and create custom reporting using SQL and other tools to support the business needs; ability to write the code, map data elements across multiple systems and provide technical solutions around data gathering and reporting
- Manage all system related service tickets via the JIRA system and coordinate with the respective internal WR Berkley systems teams to prioritize and implement actions (Data Services, Berkley Underwriting System, Claimtrak)
- Ensures software support and licensing contracts are maintained and current
- Develop and implement IT related policies and procedures and support IT related audits
- Maintain strict confidentiality of all aspects of position
- Perform other duties and/or projects as assigned
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W. R. Berkley Corporation is looking for an enthusiastic, experienced Operations Analyst to work in the company’s investment department, Berkley Dean. The group oversees a multi-billion dollar global portfolio which invests in fixed income, equities, alternative assets, and outside managed funds. Working within this team, candidates will be exposed to a broad view of operations. This position also offers an exceptional opportunity to work directly with portfolio managers and analysts to gain knowledge of the investment process.
The ideal candidate will need to have strong communication skills as the analyst routinely communicates information internally with the investment accounting team and externally with brokers and custodial contacts. An investigative mindset is required to identify and resolve discrepancies, carry out ad hoc reporting requests, adapt to changes in the market place and look to continually improve processes.
Responsibilities
· Reconciliation of cash transactions. balances and resolving associated discrepancies
· Reporting cash balances
· Booking cash entries into Blackrock’s Aladdin system
· Confirming and settling trades
· Checking counterparty confirmations to booked entries in Aladdin
· Instructing our trades to the custodian for settlement
· Monitor and resolve trade fails
· Monitor and instruct on corporate actions
· Coordinate with investment accounting in resolving discrepancies between Aladdin and PAM (investment accounting system)
· Downloading and filing daily and monthly custody statements
· Run daily portfolio analytics reports
· Report on Portfolio Duration, Yield and Ratings
· Produce various regulatory and performance reports
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Position Summary:
The Windows Systems Administrator is responsible for the implementation and support of Windows Server based operating systems and various applications, hardware and software platforms. Regular job responsibilities will involve supporting a variety of technologies, customer and team driven projects, handling trouble tickets on a priority basis, lifting/moving heavy server and other related equipment, participation in tasks related to helpdesk and desktop support service orders required to meet customer needs, and supporting international business units. Some travel may be required, less than 25%. A comprehensive performance management plan will involve the identification, discussion and implementation of personal and business related objectives and goals aimed at career and team development.
Key Accountabilities:
- To communicate with technical and non-technical individuals and teams
- Work in a fast paced and dynamic production environment
- Must be able to work independently with little supervision
- Handle multiple tasks and projects with various and changing levels of priority
- Provide technical support and direction to individuals and teams
- Build, configure, install and cable servers, rack and related equipment
- Work irregular hours and on call rotation to meet business requirements
- Strong customer service focus and sense of urgency
- Superior problem solving and analytical skills
- Dependable, self-motivated, organized, strong verbal and written communication skills
- Must be able to travel up to 25% of the time including internationally.