Berkley Surety is a highly professional, service-oriented surety underwriting management company, providing a full spectrum of bonds for contract, environmental, and commercial surety accounts through multiple distribution channels in both the United States and Canada. We write on behalf of W. R. Berkley Corporation member company Berkley Insurance Company, which has an A.M. Best rating of A+ (Superior). We pride ourselves on building strong relationships with our agents. We highly value the insight and expertise our agency partners bring to the table which helps us provide timely and predictable surety solutions.

Company URL:  www.berkleysurety.com

About the Role:
Are you detail-oriented, organized, and eager to grow your career in the insurance and surety industry? We’re looking for a Surety Operations Support Specialist to join our team and provide essential technical, administrative, and underwriting support to our field offices. This is a great opportunity to develop a foundational understanding of the surety business while contributing to a collaborative and high-performing team.

 

Key Responsibilities:

• Maintain and update account submissions and bond-related data in our BASIS system.
• Prepare bid and final bond requests for underwriter review and approval.
• Ensure accurate processing of final bonds, including data entry, premium and commission validation, and documentation.
• Support the pre-renewal and renewal processes to ensure timely bond management.
• Manage diary systems and generate bond status inquiries as needed.
• Utilize BSG Rating Manuals and worksheets to support accurate premium calculations.
• Order credit and Dun & Bradstreet reports to assist underwriters.
• Handle incoming mail and billing inquiries from agents and brokers.
• Perform additional administrative duties as assigned.

Qualifications:

• High School Diploma required.
• Minimum of 2 years’ experience in an operational support or customer service role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office tools (Word, Excel, Outlook) and internal systems.
• Self-motivated with strong organizational skills and the ability to work independently.
• Team-oriented with a collaborative mindset.

Why Join Us?

• Opportunity to build a career in the surety and insurance industry.
• Supportive and inclusive team environment.
• Competitive compensation and benefits.
• Equal opportunity employer committed to diversity and inclusion.

We do not accept unsolicited resumes from third party recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees including:
• Benefits include: Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role