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The Senior Accounts Receivable Specialist supports key receivables processes for the commercial portfolio, providing positive customer interactions, solving payment challenges for policyholders and agents, and contributing to a collaborative regional AR shared services team.
• Deliver friendly, responsive and “resolve it the first time” customer service by phone and email
• Apply payments accurately and in a timely manner
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The Senior Complex Claims Specialist investigates, evaluates, negotiates, and resolves complex and high-exposure litigated and non-litigated claims across bodily injury, property damage, personal and advertising injury, and professional liability lines.
• Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approval
• Investigate and evaluate liability
• Investigate and evaluate damages
• Manage litigation by assigning counsel from the approved panel where...
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The Senior Vice President, Chief Claims Officer provides strategic direction and leadership for the claims function and is responsible for helping develop and execute strategic plans that support the organization’s business objectives.
• Manage all claims-related matters as well as the analysis, reserve development and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives and in accordance with performance standards
• Collaborate with the Leadership Team in loss trend, coverage and exposure...
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This internship within the DevOps/Site Reliability Engineering (SRE) team provides highly motivated and qualified students the opportunity to gain hands‑on experience in modern software delivery, platform reliability, and operational excellence.
• Gain first‑hand exposure to DevOps and SRE practices, including how reliable systems are designed, built, deployed, operated, and continuously improved across on‑premises platforms and cloud‑based applications
• Learn how DevOps and SRE work together to enable fast, safe software delivery while maintaining high standards for reliability,...
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The Claims Litigation Specialist role is responsible for the review, oversight and specific handling of General Liability, Automobile Liability, and Professional Liability claims including Law Enforcement and Sexual Abuse involving municipalities, schools, among others.
- Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis.
- Identifying and evaluating risk transfer opportunities pursuant to contracts, lease agreements, certificates of...
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This position is responsible for managing complex and/or catastrophic claims within all jurisdictions. This includes investigation, evaluation, and resolution of claims. Interface with underwriting, risk management, case management, clients, and vendors as appropriate in controlling costs and loss ratios and providing the claimant with appropriate care. Provide leadership of day to day activities on large loss and catastrophic claims
Key functions include but are not limited to the following:
- Oversee catastrophic and large loss claims from...
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As a Commercial Casualty Claims Manager, you will oversee a team of claims professionals, ensuring timely, fair, and compliant resolution of claims. You will play a key role in managing loss costs and loss adjustment expenses, directly supporting our profitability and operational efficiency goals.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent.
- Internal mobility opportunities.
- Visibility to senior leaders and partnership with cross functional teams.
- Opportunity to impact change.
- Benefits – competitive compensation, paid time off, comprehensive...
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As a Casualty Claims Litigation Specialist, you will investigate and handle high severity and/or complex commercial casualty claims in a prompt, equitable manner by analyzing coverage, liability and damages, evaluating reserves, negotiating settlement or conclusion of claims. This will include handling litigated cases across a variety of claims from general Commercial Bodily Injury and Property Damage, Construction Defect, Toxic Tort to Professional Liability. You may also travel within Continental Western Groups' (CWG) territory footprint to attend mediations and/or trials when necessary.
You can look forward to a highly...
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Within delegated authority levels, evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks. Partners with agents to manage a challenging and/or complex book of commercial business or agency relationships. Demonstrates complex decision-making with little or no supervision, recommending quality exceptions where appropriate to maximize profitability and meet business plans. Supports marketing activities to agents and actively participates in the agency management process. Serves as a mentor providing technical support, training, and problem solving for other underwriters. Responsible...
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The Process Improvement Analyst is responsible for assessing, analyzing, designing, and supporting the execution of enterprise process optimization initiatives across W. R. Berkley Corporation and its operating companies. This role partners closely with stakeholders to understand current-state processes, identify pain points, and implement improvements across people, process, data, and technology.
• Lead and facilitate process improvement initiatives, fostering a Lean culture and innovative thinking.
• Map, analyze, and redesign business processes to drive efficiency...
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The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated projects, working closely with business stakeholders to translate strategy into target operating models, financial models, and an actionable roadmap of change.
• Invest significant time in maturing processes of solution delivery, reporting, and business relationship management to enable repeatable success and drive adoption and implementation of global standards and processes.
• Perform strategic business...
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As an AVP, Technology E&O Underwriter, you’ll be responsible for the management and growth of an assigned book of business as well as the acquisition of new business with a focus on Technology Middle Market insurance customers. We will rely on you to analyze customers’ business information and claims history, monitor clients’ activities to change the policies as risks evolve. You’ll evaluate acceptability of individual risks and determine overall acceptability of risk, coverage terms and pricing to achieve company profit objectives. You’ll work with agents/brokers to develop productive and profitable relationships while also ensuring compliance with...
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VP, Field Underwriting serves as the strategic, operational, and motivational leader for enterprise‑wide field underwriting operations. This role provides overarching leadership across all field underwriting functions, ensuring consistent execution, profitable growth, underwriting discipline, and strong producer relationships across BTU’s full domestic footprint.
National Underwriting Leadership
- Oversee enterprise‑wide field...
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The Process Improvement Manager is responsible for assessing, analyzing, designing, and supporting the execution of enterprise process optimization initiatives across W. R. Berkley Corporation and its operating companies. This role works directly with business stakeholders to understand current-state processes, identify pain points and root causes, evaluate improvement opportunities, and help implement practical changes across people, process, data, and technology dimensions.
• Lead and support initiatives/projects within a portfolio of process improvement and optimization initiatives, initially focused on claims...
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The Claims Consultant handles high-exposure transportation claims (trucking, public transit, rail) throughout the United States.
Key Functions will include but not be limited to:
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The VP, National Broker Manager is an important leadership contributor to the Berkley One brand and will be responsible for growth and profitable relationships with our national broker partners and leading and developing the sales team. You will create and implement a strategy that generates new business opportunities, agency efficiencies, and focuses on driving profitable growth. You will serve as the enterprise lead for national broker strategy, engagement cadence, and performance outcomes.
This position will be based in one of our offices:
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The auto liability claims department is looking for an experienced Auto Liability Claims Examiner individual contributor to handle moderate complexity auto claims in a fast paced energetic environment within our organization. This position requires an understanding and knowledge of litigation management in multiple jurisdictions. The successful candidate will routinely handle claims involving liability/coverage issues, and litigated matters including some reserved in excess of $250,000.
This position is a hybrid inoffice position preferrably in Jersey City, NJ but could also be based in our offices in Philadelphia, PA; Chicago, IL, Boston, MA or...