The Internship program provides highly motivated and qualified students an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge. Students will collaborate side by side with BTS employees in a variety of positions to complete challenging projects.  Students will interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry.   Key Accountabilities: - Runs monthly resource capacity and project portfolio reports. - Analyze monthly reports and communicate findings to Team Lead. - Participates in the updates of the IT Portfolio Management Tool for 2022 budget cycle. - Participates in cross-team coordination to maintain resource data. - Participates in applicable team meetings, cross-team meet and greets/job shadowing.

The Underwriting Assistant provides set up and administration assistance to the underwriting team. This position will report to the Underwriting set up manager and will work closely with both sales and underwriting. Organizational skills and attention to detail play a key role, as this position sets up and tracks all underwriting folders with account information.   - Set up folders in our shared drive for all information received for new submissions - Run census in Excel spreadsheet for each submission - Log submission in David Young system including benefits, reinsurance terms, and census - Communicate between Sales Reps and Underwriters to ensure all information is complete and accurate

Why Berkley? Berkley Canada is a boutique Specialty and Accident, Health & Travel Insurer delivering exceptional expertise and service to broker partners and insureds. Our mission is to be the best for our employees, customers and shareholders. Being the best means generating better experiences and outcomes for these stakeholders. To achieve this, our strategy is simple: find industry experts in a line of business and empower them to better serve that specific niche by encouraging each other to be innovative and create new opportunities.   Position Summary The Administrative Assistant supports the AH&T team with multiple responsibilities, primary of which are managing the administrative tasks of the AH&T Claims team. The Administrative Assistant will be the main point of contact for AH&T Claims and will provide additional support to the AH&T leaderships. The day-to-day tasks are an integral part of the team’s success, requiring focus, diligence and accuracy.   What will your typical day look like? - Check email boxes for queries, questions and claims - Answer departmental questions and distribute emails to correct individuals, tracking distribution for timely follow up - Enter claims into Berkley’s claims systems - Upload documents to file folders - Prepare cheque requisitions and liaise with Finance for payments - Manage mail requests, including registered letters - Process administrative tasks for AH&T leadership - Participate on other projects and assignments as requested

The Vice President, Claims is responsible for the overall management and direction of the claims department.  Equally as important, participation on the Executive Team, that establishes the strategic direction for the company and ensures the overall profitability and success of the company in the human services market   Member of Executive Team - Proactive participation on Executive Team which establishes and executes the strategic direction of the company - Work closely with the CEO to discuss, evaluate, and implement strategic directions for the claims operation that supports the overall direction of the company - Establish solid relationships with other members of the Executive Team in order to improve team performance - Be able to clearly communicate strategic direction to both internal resources and outside partners and insureds Overall Management of Claims Operation - Manage a team of claims professionals by establishing clear performance metrics - Implement strong policies and procedures designed to produce the desired results - Ensure the continual professional development of claims professionals on the team by coordinating both internal and external training and development opportunities - Develop and implement claim best practices for proper and consistent claim performance, compliance and achievement of business goals - Establish clear reserving standards and ensure that those standards are continually met - Identify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; communicate trends to underwriters, insureds and brokers - Identify claims with significant exposure and take a more active role coordinating a strategy for an appropriate resolution - Coordinate with underwriting on current and proposed policy language and new markets to enter - Cultivate a departmental culture that excels in communication and collaboration - Drives the development, implementation and continuous planning, organizing and leading of all claim programs, metrics, processes, results and initiatives Develop Berkley Human Services into a “Thought Leader” within the human services marketplace - Proactively establish relationships with brokers and insureds in order to maximize the competitive advantage derived from the claim’s operation. - Develop and manage the reputation of BHS’s claims handling in the market - Attend industry conventions and events and become a sought out thought leader on developing issues - Attend marketing, account renewal, and reinsurance meetings as appropriate in order to communicate our claims handling philosophy and leading position in this area - Instill the above philosophies into all claim’s professionals at the company - Work closely with company’s loss control function to provide value-added services to our insureds that reduce our exposure to loss Liaison to both internal and external partners of the company - Liaison with parent company, WR Berkley, on significant individual claims and trends identified in the overall portfolio - Communicate portfolio trends and potential solutions to underwriting and actuarial areas - Participate on quarterly performance calls with parent company in anticipation of earnings releases   May perform other functions as assigned.

  Why BTS    Berkley Technology Services (BTS) is a dynamic company committed to providing world class IT services.  We offer a unique culture, enabling our team members to be on the cutting edge of technology while delivering high quality solutions.  We are looking for outstanding individuals who will bring unique perspectives, insight and innovation to our teams. BTS is constantly growing and expanding to meet the changing demands of one of the most successful insurance organizations in the world.   If you are ready to jump start your career, BTS is the place for you.   What we’re looking for:   Are you ready to manage a highly skilled team and push them to greatness?  We’re looking for you to provide strong leadership to drive delivery. You will be managing large scale enterprise level initiatives using Agile principles at scale. As a technical delivery manager, you will curate and implement portfolio management practices that balance the portfolio of our investments and continuously align them to our strategic vision.   What You’ll Do:   - Deliver Results.  Ability to thrive and produce results in a fast-paced, entrepreneurial environment.  Leverage problem solving skills to ensure plans deliver on intent. - Measure Value. You will prioritize high-value, high-need investments that bring value to the business. You will also continuously steer those investments and evaluate their alignment to the business value process chain of an organization. - Understanding Our Customers. Learn and empathize with our customers. Partner with key stakeholders to provide thought leadership to influence outcomes. - Build high performing teams. We expect you to understand what we do and why we do it. This will help you assemble teams/pods to maximize productivity and achieve business value. You will hold product and engineering teams accountable to their goals.     What we’ll bring - An engaged and supportive leadership team that will invest in you - Talented engineering teams to build products with - A broad group of industry experts who work closely with us on everything we do - A budget for continual improvement - Generous retirement plan - Excellent medical and dental insurance (and other health benefits)

The Regulatory Compliance team manages all compliance activities for 3 WRBC operating units, as well as being the E&S Regulatory Center for 5 E&S companies within WRBC. - Responsible for compliance matters for 3 operating units including data calls, market conduct exams, producer and adjuster licensing appointments and continuing education, and applications for admissions. - Manages intake workflow for 5 E&S companies, ensuring timely and proper treatment of urgent items such as lawsuits, subpoenas, and consumer complaints. - Responsible for legislative reviews. - Oversees clearing of OFAC exceptions. - Leads annual training for operating units on OFAC, adjuster licensing and CE updates, E Commerce and other topics. - Responsible for maintaining a strong and modern control environment, with proper risk mitigation procedures. - Coordinates the unit workflow by developing a trained, competent, well-motivated staff utilizing effective leadership and team building skills, providing training programs, career planning and implementing departmental objectives consistent with the company’s mission, vision and objectives. - Manages team of 3, including hiring, performance management, training, and oversight. - Provide support to all interdepartmental personnel as requested or assigned. - Complete special projects assigned by management.

The Senior Commercial Lines Underwriter evaluates (selection and pricing) and maintains (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks. S/he partners with agents to manage a challenging and/or complex book of commercial business or agency relationships. Demonstrates complex decision-making with little or no supervision, recommending quality exceptions where appropriate to maximize profitability and meet business plans. Supports marketing activities to agents and actively participates in the agency management process. Serves as a mentor providing technical support, training, and problem solving for other underwriters. Responsible for working with and protecting confidential and proprietary customer and Company information.   Duties and responsibilities include but are not limited to: - Analyzes commercial lines accounts to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and control.  - Utilizes underwriting guidelines to ensure compliance with state regulations.  Within delegated authority levels, accepts, rejects or modifies new and/or renewal business to ensure a profitable book of business.   - Prices business according to Company underwriting and pricing guidelines.  Assists less experienced underwriters in the handling of high hazard or more complex accounts.  - Partners with Territory Managers to support marketing activities by developing ongoing relationships with agents to discuss market appetite, quality and profitability of submissions, service standards, and underwriting and/or product changes. - Communicates with agents on underwriting issues including decisions on cancellations, declinations, exposure concerns, and survey results. - Partners with Territory Managers to identify issues or patterns and works to resolve or improve them; participates in agency planning and review processes; and may identify sales and marketing opportunities.   Takes a lead role relative to Key Account review and recommendations. - Travels, with or without Territory Manager, to assigned agent locations to develop agency partnerships.  - Trains and educates agency staff on Company products, services, processes, and underwriting philosophy.   - Assists in training and serves as a technical resource to other underwriters as needed.  - Attend industry workshops/meetings each year.

The Assistant Vice President and Counsel will be an active member of W. R. Berkley Corporation’s corporate legal department, focused on supporting W. R. Berkley’s general corporate and investment functions and giving continual legal counsel to business colleagues and senior management.  The successful candidate will be business-savvy, capable of understanding the investment and business objectives of the Company and using impeccable judgment to align legal advice thereto. The attorney will skillfully represent the Company when dealing with outside counsel and transaction counterparties.   Some of the key points which make this opportunity attractive include: - Counsel and advise investment and business clients of a multi-billion-dollar S&P and Fortune 500 corporation recognized as an industry leader, positioned for continued growth. - Serve as a key member of a small, high-performing legal department in order to lead and participate in a diverse set of corporate and investment transactions and other general legal matters. - Work directly with senior members of the W. R. Berkley legal department and in partnership with one of the most sophisticated teams of business executives and investment professionals in the country. - Work for a company whose leaders pride themselves on integrity, the culture for their employees and a reputation of relationships built on trust and respect with customers, counterparties and government regulators. Responsibilities: - Provide legal support for W. R. Berkley Corporation’s investment group and corporate operations, as well as related regulatory and corporate matters. - Work closely and proactively with senior management, providing legal counsel and guidance for both the ordinary and special activities of the Company to ensure maximum protection of its legal rights and to maintain its investments and operations within the limits prescribed by law. - Advise on and negotiate transaction documents for alternative investments across a wide variety of asset classes and industries in collaboration with investment colleagues to accomplish stated investment objectives while protecting the Company’s legal position. - Provide support for general corporate and organizational activities and W. R. Berkley public reporting requirements.

Why Berkley? Berkley Canada is a boutique Specialty and Accident, Health & Travel Insurer delivering exceptional expertise and service to broker partners and insureds. Our mission is to be the best for our employees, customers and shareholders. Being the best means generating better experiences and outcomes for these stakeholders. To achieve this, our strategy is simple: find industry experts in a line of business and empower them to better serve that specific niche by encouraging each other to be innovative and create new opportunities.   Position Summary   As an Accounting Coordinator you will be primarily responsible for accounts receivable processing, preparing accounts reconciliations, and ad hoc financial analysis.   What will your typical day look like?   - Process accounts receivable entries in subledger and reconcile customer accounts - Reconcile and resolve general ledger and sub ledger discrepancies - Prepare ad hoc reports and accounting analysis as directed - Prepare and organize supporting documentation for accounting entries and analysis - Prepare and update accounting process documentation

The Senior Underwriter is primarily responsible for risk evaluation and pricing for new and existing business in accordance with the company’s underwriting approach and guidelines.  The Senior Underwriter develops and fosters positive, professional, and effective relationships with the company’s broker partners, as well as achieves company growth and profitability objectives.  This position is expected to exhibit a high level of technical expertise, while exercising sound judgment, and delivering consistent results. The Senior Underwriter is also expected to be a leader and role model within the department, helping to train and mentor less experienced staff.  The Senior Underwriter is expected to be solution oriented and exhibit a strong customer experience mindset.   Responsibilities include but are not limited to the following:   - Selects new business and evaluates renewal accounts in accordance with company underwriting philosophy and guidelines. - Works within established authority parameters and adheres to written/verbal processes and procedures. - Demonstrates a professional, courteous attitude with brokers and other company staff. Responds quickly and ethically to all requests/issues.  Assists in issue resolution and will coordinate with other departments when necessary. - Provides accurate and thorough guidance to brokers regarding the company’s appetite philosophy and pricing guidelines. - Monitors performance criteria, including premium and unit count goals, mix of business, production ratios for assigned brokers/product segments. - Achieves company growth objectives by recognizing sales opportunities, soliciting desirable business, supporting company rate strategy and diligent follow-up on quoted business. - Travels to brokers providing field underwriting and quoting as needed. - Reviews claims activity, loss control surveys, and inspection reports for existing policies, handling as required. - Collaborates with colleagues in Marketing/Sales to achieve shared objectives and execute company strategy. - Determines the appropriate course of action for policy changes, delegating as appropriate to processing assistants for handling. - Provides mentoring and training to less experienced staff members. - Embraces the importance of the customer experience and is execution oriented. - Uses an innovative mindset to improve the department function and achieve strategic objectives. - Handles other projects or initiatives as assigned

- This position will use existing software tools to implement new and make changes to existing web-based, high quality software applications, while ensuring the applications meet the business requirements expressed by the business users. - Employ continuous process improvement mind-set to push existing systems and business processes to be as efficient as possible. - This will include employing a full project life cycle implementation methodology, from planning to production implementation, with emphasis on building a consistent and effective development environment that leverages current technology (.NET, SQL Server and web-based solutions) to meet the business goals. - A key factor in the design of new systems will be the ability to maintain the systems with the least amount of effort, including the testing effort.  Systems should be designed such that changes have a small chance of affecting other parts of the system – reducing the testing effort. - Have a curious mind that thrives on learning new things and improving the status quo. - Little to no travel required. - Other duties as assigned.

The Network Manager is an advanced technical leader; responsible for the ongoing, smooth and seamless operations of the Infrastructure support team that is the escalation point for all network related issues.  The ideal candidate will have strong people management experience along with hands-on experience with Infrastructure and network equipment/protocols.  The Network Manager provides leadership and coordination of project teams consisting of management, users, IT staff and vendors.  This individual will be responsible for project organization and execution, and will participate in design, vendor evaluation, and implementation and manage multiple projects.  The Network Manager will provide technical direction and supervision in the development and implementation of network systems or in problem solving and make recommendations in areas that require a high level of technical competency. Performs network analysis, design, programming and training. - Drive the Tier 2 and Tier 3 Infrastructure groups to resolve problems within established SLAs. - Responsible for security, maintenance, documentation and troubleshooting of network devices. - Performs a variety of complex configuration tasks, such as design, documentation and implementation of network infrastructure. - Provides technical training, guidance, and resource support for end users and departmental staff. - Provides application support and enhancements to existing network infrastructure. - Defines system requirements, priorities and viable alternatives. - Coordinates the efforts of staff to locate, assess, install, test, and maintain Infrastructure hardware and software systems. - Coordinates conversions and upgrades to vendor systems. - Performs as a project lead and directs systems analysis.   - Provides leadership and coordination on projects assigned. - Identify areas for process and efficiency improvement within the Data Center and Enterprise; recommend prioritized enhancements and oversee implementation. - Strong experience in process and process development including the development and measurement of KPI’s. - Ensure that systemic issues have appropriate resolution paths. - Identify and document root cause for priority issues. - Generate key reports for management including but not limited to: system availability, service level agreements, ticket resolution and customer issues. - Work alongside and ensure mentoring of Network personnel is occurring to ensure all staff is acquiring the necessary skill sets to perform their job functions and meet departmental and individual goals. - Continues to develop professional skills in the information systems fields through trade magazines, manuals, seminars, and courses.  Assist in training staff. - Performs complex systems administration duties on a regular and continuous basis. - Performs all other related duties as assigned. - Is subject to call 24 hours, 7 days a week, to cover.

Supporting all phases of the underwriting process, including systems support. Provide operational support as needed to assure efficient operation of the underwriting team. Specific Duties - Produce policies and endorsements for underwriter review and delivery to our agents. - Ensure the accurate and timely rating, booking and issuance of new business, endorsement, cancellation and renewal transactions. - Provide timely and professional customer service to agents. Communicate, as needed, with agents to obtain information required to complete transactions. Answer agent questions, resolves agent problems on topics such as policy status and billing. - Daily communication with Operations and Underwriting staff. - Testing of system applications to support business initiatives from initial phase through completion / deployment. May perform other functions as assigned.

The role of Executive Underwriter is to provide technical assistance in the Home Office Underwriting Department on special projects, product development, form and endorsement development, underwriting audits, corporate initiatives, training and development and product specific research while also acting as a referral authority, mentor and trainer to the underwriting team.    Responsibilities: - Handle account referrals outside of individual underwriter authority - Make sound risk and pricing decisions to drive profitable growth and achieve business objectives - Assist the management team with training, mentoring  and coaching of new associates and less experienced team members - Assist the management team in the overall development and communication of underwriting appetite - Assist the management team with developing and refining Underwriting and Pricing Guidelines - Assist the management team in new product development efforts to include initiation, research and implementation of new products as well as product/process enhancements - In coordination with the management team, participate in the development and execution of annual business plans for the division to include a profitable underwriting strategy - Lead research projects on trends impacting our business - Participate in book profitability analyses and corresponding action plan development - Stay abreast and knowledgeable on market trends and conditions to guide our business and achieve objectives - Lead the Underwriting Audit/Quality Control (QC) process to drive underwriting quality including:        Daily review of ‘bound’ new business to confirm the unit is maintaining underwriting integrity                  Daily review of ‘declined’ accounts to ensure opportunities are not being missed - Assist in the development of forms and endorsements and lead the coordination with Claims and Legal to finalize wording - Lead and participate in projects and initiatives as assigned by leadership - Other special projects/duties as assigned

The Clinical Underwriting Nurse I or II will perform individual medical risk analysis on large claimants for proposed ESL, EmCap, and Managed Care new business and renewal business. Review policyholder data to identify claimants with catastrophic care needs and assess medical & claims information available to calculate potential risk.   - Assess medical risk for each identified claimant utilizing all available information and applying appropriate guidelines to meet the financial risk management goals of the company. - Reviews detailed large claim reports from a variety of sources including trigger reports, detailed individual claim reports, pending and denied reports, case management reports, and utilization reports. - Analyzes medical procedures codes, medication J codes, and prescription drug reports to assist in predicting the future claim costs. - Researches rare/complicated medical conditions/treatment options using resources including the internet, nursing, clinical resource tools by state/network. - Presents and documents a clear medical review summary with an analysis of the current clinical conditions and a future annual claim projection to the underwriter. - Stays informed of current medical and drug trends and shares information with team members. - Planning Develop work plans, establish timelines, and set goals for assigned work. - Make necessary referrals to Clinical Cost Containment Services and partner with that team as needed to ensure financial risk management and clinical cost containment effective support based on their clinical needs.

- Delivering Results. You will curate the best ideas, hypothesize their value, and implement the most promising of them. You will constantly re-assess what we have built to make sure we are realizing actual value. - Focusing on the Data. You will establish OKRs that define our goals and quantify our results. You will regularly review your indicators for actionable insights and you will host OKR Reviews to create cross-functional alignment. - Understanding Our Customers. You will keep yourself and our team highly exposed to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences. - Saying No. You will help us choose the right problem to solve next. Sometimes you will have to say no to things. You will consistently weigh short and long term trade-offs while keeping a healthy bias toward the long term. - Challenging Status Quo. For various processes, you will understand what we do and why we do it. Then you will work across Business, Operations, Design, Data, and Engineering teams to reimagine how.

The Senior Financial Analyst will play a major role in all aspects of financial analysis for multiple business units within W. R. Berkley Corporation, including Union Standard Insurance Group.  The Senior Financial Analyst will have daily interaction with business unit management teams and function leaders and will perform an interesting mix of core responsibilities and assist with key initiatives.  The Senior Financial Analyst will have a continuous improvement mindset, with the opportunity to utilize technology to enhance efficiencies and optimally review and analyze key performance indicators. Responsibilities Include But Are Not Limited To The Following For Multiple Business Units   - Financial reporting. - Financial analysis. - Key performance indicators, dashboards and scorecards. - Operating plans, budgets and reforecasts. - Corporate initiatives. - Business unit initiatives. - Continuous improvement and enhanced efficiencies. - Leverage technology. - Issue resolution.

We currently have an exciting opportunity for a Litigation Specialist –with potential for remote employment.  Primary responsibilities include: - High severity, high complexity losses in all 50 states - CGL, Miscellaneous Professional Liability, Liquor Liability - Commercial Excess GL, Personal Umbrella - Some Intellectual Property and New York Labor Law - Declaratory Judgment Actions - Substantial coverage analysis of manuscript forms and close partnering with Underwriters - Some travel for mediation and trial attendance

Do you want to be part of a dynamic and growing organization that encourages creativity, collaboration, innovation and individual expression? Berkley Healthcare Financial Lines (BHFL), a division of Berkley Healthcare, is a dynamic, start-up company that encourages a pioneering mindset with the financial backing of a Fortune 500 company.  At BHFL, everyone’s voice counts and we expect to hear from everyone. If you want to work in a unique insurance company like no other, come explore career options with us.   The Claim Director is responsible for handling claims for all BHFL primary and excess lines of business including: Director’s and Officer’s Liability, Employment Practices Liability, Fiduciary Liability, Fidelity/Crime and Managed Care Errors and Omissions.  The Claim Director will be responsible for investigating, evaluating, and resolving low to medium severity claims under the various coverages. The Claim Director will work closely with underwriters and general counsel in support of product development and marketing efforts.  The successful candidate will be part of the newly formed Berkley Healthcare group.  At BHFL we are hiring for the future. Career opportunities are not limited by your initial position, especially for those who join us on the first part of our journey. - Handle primary and excess healthcare-related Director’s & Officer’s Liability, Employment Liability, Fiduciary Liability, Crime and Errors & Omissions Claims - Draft coverage documents including reservation of rights letters, large loss reports and other internal claim related documents - Comply with Best Practices guidelines and other company claim handling requirements regarding communication, investigation, litigation management, coverage evaluation, exposure assessment, and settlement/resolution. - Engage in projects or other responsibilities/tasks outside of direct claim handling as needed - Actively self-educate as to line of business, industry and insurance trends including exposures, claims, legal, legislative, healthcare, current events, self-improvement and innovation  

To evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks with a focus on non-admitted General Liability and Excess limits for construction risk. Manage and maintain good Wholesale Broker relationships. Meet and maintain the production, profitability, and service standards established for the company. Assist in building appetite and risk selection guidelines for new classes of business to be added according to market place changes and opportunities. - Adhere to underwriting authority level as per on file with Manager. - Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit. - Meet/Exceed production, profitability, and service targets. - Ability to research and solve more complicated problems and make decisions. - Determine final coverages and pricing for commercial risks. - Review claims and loss information on individual risks. Use this information to identify and re-evaluate accounts and develop strategy for dealing with exposures and frequency issues. - As a team with the Manager, manage the portfolio profitability and identify favorable and unfavorable classes of business. - Maintain quality and time standards as established. - Be informed/knowledgeable of industry issues and activities through formal educational processes to develop underwriting skills. - Identify and cultivate brokers with new business opportunities. - Perform other duties as assigned.