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- Reviews the loss for missing information to include Acord and First Reports of Injury and contacts the reporter of the claim to gather critical missing information.
- Identifies appropriate policy information and validates coverage for the loss.
- Determines the severity of the claim and identifies the appropriate claim professional based on assignment rules and account special handling instructions, if applicable.
- If severe or major loss is reported, promptly notify management.
- Reviews the claim file set up to ensure that key data elements are accurate and complete.
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The purpose of an Associate Quality Assurance Analyst is to provide the means and also the measures for testing all the aspects of a software solution, both functionally and technically, in order to meet the requirements and overall quality of the intended solution.
ESSENTIAL FUNCTIONS
- Experience with quality assurance testing and tracking procedures
- Capable of using common tools to test and report defects and verify fixes
- Familiarity with Agile software development cycle and quality assurance methodologies
- Excellent oral and written communication
- Able to take direction, collaborate with developers and business analysts, and independently execute assignments
- Detail-oriented with excellent problem solving skills
- Isolates, reproduces, and tracks defects and verifies fixes
- Reviews, tests and reports on discrepancies between requirements and software
- Assists preparing test data and procedures for ensuring the software products meet organization standards and end-user requirements
- Reports progress on problem resolution to management
- Persistent in the face of roadblocks; dispatches them efficiently, pulling in others as necessary
- Creates detailed and accurate bug reports in a bug tracker for developer and Triage team
- Report on testing activities using a test management tool
- Experience with MS SQL Server with the ability to investigate issues by executing or crafting SQL queries
- Proactively identifies problems with requirements (lack of clarity, inconsistencies) while testing, and communicates these issues early to help course-correct
- Reports testing progress to management
- Communicates effectively across functions; is able to work well with Product, Development, IT and others as necessary
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The Chief Underwriting Officer (CUO) is the senior executive responsible for the underwriting strategy of the Company. Reporting to the President, and working with both Field and Staff functional areas, the CUO designs, implements, and monitors the underwriting activities for all four of the Company’s customer segments: Construction, Manufacturing, General Casualty and Professional Services.
Among other responsibilities, the Chief Underwriting Officer oversees:
• New Product Development and product lifecycle maintenance:
• Develop and implement best practices
• Vetting new-product ideas from both internal and external sources
• Underwriting appetite, guidelines, forms, forms usage, terms and conditions, training, and communications
• Underwriting Liaison with IT, Operations, Actuary, Finance, Marketing and Claims
• Implementation, performance monitoring and feedback loop
• Creation and maintenance of Underwriting Guidelines for all customer segments
• Quality and Compliance, including peer reviews, monthly management reviews, coordination of WRBC reviews, and development and implementation of automation support for the underwriting audit process
Referrals – highest-level underwriting authority for all four market segments, exercising sound judgment in risk selection, exposure analysis, pricing and coverage in evaluating and approving or rejecting individual-risk submissions from the field organization
• Training – the CUO will design and implement underwriting training programs to ensure that field underwriting staff perform at the highest skill levels
• Support Vela’s Field Management Team with their risk-selection strategies at both product-line and territorial levels
• Underwriting Analysis of the Programs (Books) - Monitor and analyze underwriting performance and results for desired underwriting outcomes, including heavy collaboration with Finance, Actuarial and IT
• Regulatory Issues - support, and coordinate with, Finance and Operations
• Develop and/or strengthen interdepartmental relationships with:
• Other disciplines
• Other WRBC member companies.
• Monitor and communicate emerging underwriting Issues that are relevant to Vela's current and future planned strategies, programs and processes.
• Leading Change
• Change Management
• Underwriting Culture Change
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The clinical care coordinator (CCC) will work collaboratively with nurses and other professional staff to support the daily functions of a medical management department. The CCC is responsible for communication with physicians, adjusters, vendors, clinical staff and attorneys when necessary. They will access multiple systems to obtain necessary documentation for processing. They may be involved in the coordination and assurance of case management billing with invoicing being completed in a timely and accurate fashion. Responsibilities may also include completing and submitting referrals to vendors, maintaining record logs and keep track of status.
Telephonic Case Management (TCM) and Field Case Management (FCM) are services that will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.
Utilization Review (UR) services are prospective cases dealing with specific medical issues related to medical appropriateness and the necessity of such medical care for a single event.
The certified Medicare Set Aside (MSA) nurses creates a detailed written analysis to obtain a true reflection of the injured worker’s life expectancy, indicating appropriate allocation of costs as related to future medical services that are proportioned to the workers' compensation claim as required for CMS and claim settlement. In addition to Medicare Set Aside analysis, this team can also conducts in depth Medical File Reviews and develops a Life Care Plan, if needed.
Ask A Berkley Nurse (AABN) services fields questions from the sister company regarding a treatment plan or diagnosis, triaging a First Report of Injury (FROI) request and/or performing various medical file review services.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Clarify type of referral or referral instructions with the carrier and/or assigned Case Manager.
- Complete necessary templates, forms, online questions in order to submit a referral via the BMMS referral portal and/or an external vendor’s portal as directed or when indicated. Referrals should include medical records and documentation requested by the sister company or Case Manager when warranted based upon type of referral.
- Enter new referrals and/or FROI’s into the appropriate system with the assigned Case Manager’s name for AABN referrals.
- Monitor referrals for completion and/or assignment on an ongoing basis with follow up communications to appropriate parties as information is obtained or when barriers occur.
- Utilize available systems access to retrieve and document demographic or attorney information, work status and/or network provider information when needed or as requested.
- Initiate, retrieve, coordinate and forward medical records to vendors, providers and/or case management staff based upon type of referral received and/or request obtained.
- Request verbally and/or in writing medical, therapy, diagnostic or ancillary notes, work status, surgical codes, CPT, ICD and HCPCS codes, in-patient end dates, patient discharges from providers on an ongoing basis with follow up communications to appropriate parties as information is obtained or when barriers occur.
- Confirm medical appointments, therapy visits, translation/transportation visits as requested by the Case Manager.
- Schedule translation and transportation visits; follow up provider visits as requested by the Case Manager.
- Via the use of a Case Management system template, create and send out initial letter(s) to the injured employee and appropriate parties, as clarified by the case manager based upon state jurisdiction and legal representation demands.
- Assist the Case Manager with phone calls to a provider’s office to determine if they accept worker’s compensations clients.
- Ability to document essential functions completed within the assigned file per established policies and procedures
- Practice strict confidentiality in the handling of all data and communications in the performance of daily tasks
- Coordinate and successfully complete specific projects and initiatives as directed.
- Solicits and incorporates suggestions from other team members to improve and streamline workflow.
- Attend training sessions as needed and approved
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- Supervise a cross functional team accountable for delivering high quality, timely deliverables that allow our customers to complete their work with Nautilus either through updates of underwriting information or various business applications.
- Ensures process, reference documentation, procedures, and metrics are appropriately maintained and reflect current state.
- Supports team work assignments as needed to ensure completion.
- Responsible for maintaining knowledge of all applications supported by this department and their use in the quote to issue processes.
- Develop and maintain effective working relationships with IT, internal business users, external business users, and vendors as needed.
- This job has supervisory responsibilities. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; and completing performance appraisals. Carries out responsibilities in accordance with the organization’s policies and applicable laws.
- Additional responsibilities as requested by the leader.
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The Vice President and Chief Underwriting Officer (“CUO”) will lead and manage the Underwriting Department. The CUO is directly responsible for the quality and profitability of the business underwritten. The CUO will establish and maintain the Company’s underwriting guidelines, product offerings, coverage forms and rates. In addition, the CUO will be a member of Company’s Senior Executive team, contributing to the overall leadership and governance of the Company.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. These are functions that a person must be able to perform in the job, either unaided or with the assistance of a “reasonable accommodation”. The essential function should be related to the overall job purpose, done with great frequency, cause severe consequences if omitted and cause difficulty if re-assigned. The job would be fundamentally altered if the essential duty were removed.
- Participate in the overall leadership and management of the Company as a member of the Senior Executive Team; including strategic, operational and budget planning
- Daily management of the underwriting department to ensure the effective solicitation, selection, pricing, and retention of profitable business
- Implement underwriting strategies to meet market needs, including new underwriting programs, procedures and products
- Assist in developing and achieving annual operational plan for the underwriting department, supported with annual plans for each Territory Manager
- Assign underwriting authority to staff and establish and maintain controls to monitor their ability to accept risks, determine pricing and coverages, and place reinsurance
- Develop and maintain a comprehensive underwriting manual or guide that presents the Company’s underwriting appetite, standards, policies and requirements
- Establish and maintain underwriting audit processes and controls to verify compliance with underwriting authorities, established guidelines, standards and procedures
- Oversee underwriting of difficult, complex accounts and resolve issues beyond the authority of underwriting staff
- Working with the actuarial group, ensure rate adequacy and pricing integrity
- Perform periodic written evaluations of direct reports and staff, including development plans, corrective action plans and disciplinary action when required
- Responsible for managing expenses, employee retention and productivity and achieving annual budget
- Responsible for handling reinsurance matters for both treaty and facultative sources as required
- Collaborate with other departments regarding regulatory issues, accounting, processing, marketing or other company issues
- Responsible for overall leadership and management of the underwriting staff in accordance with the Company’s policies and all applicable laws and regulations;
- Interview, hire, train, and develop underwriting staff;
- Performance manage through coaching and periodic written reviews, including corrective action and disciplinary plans when necessary.
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This position will be responsible for the implementation of policy administration platforms that align with the WRB PA platform strategy. This leader will be accountable for ensuring effective and efficient delivery and use of information technology practices to support the organization’s strategy
Primary Duties & Responsibilities:
•Lead the implementation of the new platforms and establish a self-sufficiency approach with accountable leaders to transition operational ownership to BTS and operating unit resources over time
•Develop a policy administrative team to stand up an ecosystem for the WRB policy administration platforms
•Partner with the Enterprise Architecture team to design the technical environment for the new platforms
•Develop integration assumptions and protocol for other major platform integrations (e.g. Billing, Claims, Data, etc)
•Design the implementation process for each Berkley operating unit in conjunction with the software integrator and operating unit resources
•Act as the overall IT leader for implementations with partnership from a software integrator, WRB Program / Strategy Office, BTS Project Management Office, and Operating Unit leaders
•Develop clear communication protocol with all stakeholders
•Ensure appropriate hardware, database, and infrastructure planning in partnership with the BTS Infrastructure team
•Lead the development of the policy administration instance vision to guide the creation and consumption multiple PA instances
•Construct a functional roadmap for each policy administration instance with assistance from WRB strategy office, business partners, segment, and operating unit leadership
•Develop and manage a platform sunet plan to ensure legacy systems are decommissioned following new implementations
•Develop a proactive capability management function to ensure maximum usage of application functionality
•Work with the product governance teams to ensure alignment of product vs. technical releases
•Oversee project and resource costs, department expenses and budget planning.
•Responsible for team performance, process compliance and work direction at an objective level across one or more teams
•Primary interaction point is with a BTS Executive Leadership, WRB Strategy Office, WRB Business Partners. Will be required to work with WRBC company representatives as platforms are deployed.
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Job Summary
Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions. Identify new business opportunities and manage agency relationships.
Roles and Responsibilities
- Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth.
- Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence.
- Achieve new business premium, renewal premium retention and rate change objectives.
- Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing.
- Make sound risk and pricing decisions that achieve profitable loss ratios.
- Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines.
- Achieve customer service standards, including established objectives for:
o New business quote turnaround
o Renewal quotes
o Endorsement, cancellation, audits and other transactions
o Policy issuance
- Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction.
- Review mid-term endorsement requests for acceptability and provide instructions for processing.
- Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium.
- Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics.
- Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting.
- Utilize various underwriting tools to:
o Determine acceptable risk characteristics
o Determine accurate exposure classifications
o Set adequate property limits to accomplish appropriate insurance to value
- Rate and quote business to agents
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Successful Quality Control Testing of policy administration system for validation of configurations measured against business requirements, approved regulatory filings, and proprietary products.
Duties and Responsibilities:
- Evaluate and tests new or modified software programs and software development procedures.
- Ability to create, modify, document and execute test plans supporting a wide variety of applications to ensure products meet organization standards and end-user requirements.
- Troubleshoot testing issues, and record test results.
- Review Quality Assurance metrics and identify resulting Quality Assurance improvements.
- Maintain a high level of customer support; create technical documentation to support changes.
- Coordinates with Development teams to resolve product defects.
- Communicate and coordinate effectively all phases of a project to ensure quality end results.
- Ensure product releases follow project specifications.
- Develop and maintain strong working relationships with Shared Services Team within Berkley Technology Services and BSS Operating Unit personnel.
- Other duties as assigned
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Ideal candidate will have 5+ years or more of commercial general liability claims experience, with significant experience in complex coverage and litigated claims. Specific knowledge and expertise in construction Defect related claims are critical to this role.
Candidates must be capable of working under limited supervision and working with a remote manager. In this role, the claims professional investigates, evaluates, negotiates, and resolves litigated and non-litigated bodily injury, property damage, personal and advertising injury, and claims of high exposure and complexity.
Duties and responsibilities:
- Focus on specialized claims in the area of construction defect
- Demonstrated success in handling cases that involve Florida Construction Defect
- Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approval
- Investigate and evaluate liability
- Investigate and evaluate damages
- Manage litigation by assigning counsel from the approved panel where applicable, establish litigation plan and budget, coordinate with defense counsel, and continuously review the potential for resolution.
- Establish timely reserves within authority and re-evaluate throughout the life of the claim
- Maintain up-to-date, appropriate file documentation and written file notes
- Maintain an active diary and productive file inventory
- Timely completion of all required large loss reporting
- Negotiate settlements within authority limit granted, and attend mediations, Mandatory Settlement Conferences, and/or Alternative Dispute Resolutions
- Proactively control the work product and expense of outside vendors
- Develop and maintain positive customer relationships and provide superior customer service
- Timely identify all potential opportunities for co-insurance, transfer of risk and/or subrogation
- Ability to Work with designated assigned accounts
- Recognize and investigate fraud
- Comply with deductible/self-insured retention recovery protocol
- Meet all State licensing requirements
- Adhere to all statutory regulations, Unfair Claims Practices acts, and corporate Best Practices
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Berkley One, a Berkley company, is hiring a Business Analyst for the development of our core systems. This job will reside in either New York or Wilmington, DE.
Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.
About the job
Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.
This role, an important individual contributor to the Berkley One brand, will work with other Business Analysts to define the business requirements for our core application suite. The business analyst team is instrumental in the design and build of the modern technology that supports the Berkley One.
The ideal candidate will come with robust insurance business experience, preferably high net worth personal lines, in underwriting, claims, operations or sales and be able to envision a process journey from start to finish. The business analyst is responsible for gathering requirements, developing workflow and system specifications, and the execution of tasks required to deliver IT solutions in support of applications.
What you will do
In collaboration with and at the direction of the Vice President of IT:
- Gather complete and comprehensive requirements from assigned business partners and users
- Develop system specifications for projects, enhancements and bug/issues
- Work collaboratively with and serve as expert during interactions with business users at all levels and serve as the facilitator to gather and document requirements, review specifications, obtain approvals, and support UAT and post production role out
- Develop comprehensive business and technical requirement documents as well as technical specifications
- Actively participate in quality assurance and user acceptance testing
- Drive successful solutions and outcomes via system modifications and/or workflow to implement new processes in areas such as automation, regulatory, etc…
- Provide exceptional customer support and guidance
- Prioritize and track issue escalation and resolution
- Collaborate with developers to assure specifications are understood and followed
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Duties and Responsibilites:
- Gather appropriate information to profitably underwrite a variety of Middle Market commercial risks.
- Research, formulate and implement solutions for complex issues and accounts.
- Determine final coverages and pricing for commercial risks within assigned authority level.
- Review claims and loss information on individual risks. Use this information to identify and re-evaluate accounts and develop strategy for dealing with exposures and frequency issues.
- Take a lead role relative to Key Account review and recommendations.
- Take ownership of your underwriting territory through strong book management skills.
- Work to develop and maintain agency relationships with a focus on long-term profitability and growth.
- Work in collaboration with Loss Control partners to focus on controlling exposures and maintaining controls. Join Loss Control on visits with individual accounts.
- Maintain established quality and service standards.
- Establish strong working relationships with key producers.
- Mentor less experienced underwriters and serve as a resource for others within the department as needed.
- Successfully build, manage and execute a New Business Pipeline.
- Perform other duties as assigned.
- Keeps abreast of industry developments, particularly those which impact his or her area(s) of responsibility.
- Understands Berkley Mid-Atlantic’s business and the factors that affect its success.
- Communicates regularly and effectively.
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The Team Lead will provide leadership and direction in a managed service environment to the BTS Desktop Support team. Develop standards and training for staff to provide quality and timely service to the business. Manage and support various desktop service offerings to the companies. Utilize vendor services along with internal resources to service and support a distributed network for company desktops. Work closely with other infrastructure teams such as The Service Desk, Security, Messaging and WINTEL Server engineering as well application product teams for the implementation and maintenance desktop environments. Responsible for the day to day management of desktop team members and support queue management within Service Now.
Primary Duties & Responsibilities:
•Manage and direct the daily activities of the Desktop Services staff including both internal and external service providers.
•Assignment and daily prioritization of incidents reported to the Helpdesk/ Service Desk; ensure all requests are handled promptly and effectively such that agreed service levels are met.
•Regularly monitors incidents, status, and speed of resolution of enquiries and problems; is proactive in devising improvements and recommending changes to systems, products, or services.
•Produce metrics to ensure a high level of customer satisfaction.
•Resolve technical issues across technical areas relating to the extension of desktop technology throughout the Company.
•Manage desktop infrastructure projects supporting major systems initiatives within Production Management.
•Monitor/manage desktop and computing activities, lifecycle deployment, disaster recovery, and maintenance throughout the Company.
•Address and resolve chronic desktop issues.
•Manage outsourced vendor agreements, employee/contractor selection, assignment/scheduling, performance evaluations, career plans, skills assessment, goal setting, and training plans.
•Ensures that the inventory of components to be supported is complete and current and up-to-date with lifecycle practices.
•Demonstrates commitment and ingenuity in expert application of available facilities to non-standard situations, investigating complex situations, diagnosing underlying causes of difficulties, and devising solutions or workarounds to ensure that the effect on operations is minimized.
•For all requests that cannot be directly resolved, provides an effective interface at the highest level between users and service providers; ensures that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved.
•Evaluates potential solutions, and implement in consultation with users, demonstrates all features, plans requirements, installs (including field modification) and commissions desktop systems, products and services and their upgrades, agreed field modifications, or workarounds.
•Be able to represent the team as required with the ability to travel domestically at a minimum.
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- Distribution of monthly billing statements to insureds and timely collection of insured receivables.
- Responsible for answering inquiries from insureds concerning payments/invoices and resolving issues with unpaid invoices.
- Prepare insureds’ account level reconciliation.
- Daily statement analysis and collection of past due balances.
- Prepare monthly collection report for management.
- Posts cash receipts and miscellaneous receivables into billing system.
- Running daily reports from Hyperion/OBIEE.
- Distribution of notice of intent to cancel and rescind letter.
- Manage notice of intent to cancel log and make collections calls on open balances.
- Assist with agency bill if necessary.
- Special projects as assigned by manager.
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The VP Chief Actuary will provide strategic direction and leadership to the Company's Actuarial function by proactively participates with the senior management team in developing and executing strategic plans to achieve the Company’s business objectives.
Primary Job Duties & Responsibilities
- Maintains actuarial policies and standards, ensuring they are consistent with regulatory and corporate standards.
- Ensures actuarial valuations comply with all relevant regulatory, accounting and professional standards and requirements.
- Leads the completion of Rate Reviews, Ratemaking and Actuarial Indications including support of forecasting investment rate of return, underwriting expense provisions, frequency/severity and exposure trends. Innovates and improves both accuracy and efficiency in the processes.
- Leads the regular preparation of adequate loss and expense reserves estimates, including any financial information pertaining to reserves needed by the Financial Department, company management, or corporate.
- Adapts and develops rating methodologies for both existing and new company products using advanced techniques to incorporate new variables, etc., in pursuit of a competitive advantage and creation of economic profit opportunities.
- Leads the actuarial component of the company's planning processes. Collaborates on the long-range planning and forecasting of the Company to maximize Company performance over time.
- Identifies segments with profitable growth potential; identifies under-performing segments and proposes corrective actions to improve profitability.
- In conjunction with the Executive Team, evaluate and identify potential markets or opportunities external to the Company that will provide long term profitable growth.
- Performs advanced analytics and modeling techniques including but not limited to generalized linear modeling and other forms of multivariate analysis. This role is expected to build, refine and improve existing models as well as develop new techniques and applications to different areas of the company.
- Leads the innovation and efficiency efforts related to tools and analysis in support of Underwriting's pricing decisions with respect to large accounts as well as small commercial portfolio price adequacy analyses.
- Identifies, retrieves, and prepares data in support of actuarial analysis. Includes internal data and various forms of external data.
- Prepares and manages department budget and resources including explaining variances and related reporting.
- Develops and maintains relationships with other W.R. Berkley Claims Leaders to capitalize on business opportunities and efficiencies.
Supervisory Responsibilities
- Carries out supervisory responsibilities in accordance with the Company’s policies and applicable laws
- Creates a high performance culture through effective communication, quality goal setting and proactive management of performance.
- Provides regular and effective feedback, coaching and guidance. Establishes development plans for employees to address knowledge gaps and facilitate career growth.
- Partners with Human Resources to make hiring, termination and compensation decisions.
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The Marketing Director role is multifaceted and will be a leader at Intrepid Direct; the director will develop our brand, our voice, setting the road map for our marketing vision, learning about customers’ needs, and working collaboratively with team members. Also executing on a mass marketing to drive our success; email campaigns, paid search, PR, advertising, etc. Then assisting in creating the road map of our ultimate marketing vision and needs. The following are some examples of possible activities for the role:
- Learn about our customers and their operations
- Listen to customers and employees on our value Intrepid Direct brings its customers.
- Email campaign organization and execution; scheduling, creating content, and following through to make sure email campaigns are executed.
- Financial guidance and analysis of our best approaches to achieve best ROI.
- Content creation; for website, advertising, emails, and conferences.
- Trade and industry conference consulting; discovery & involvement in planning.
- Paid search advisory, assist with paid search marketing firm requests and review results
- Public Relations, have a consulting view and offer guidance on PR activities and ROI guidance.
- Advertising advisory for brochures, handouts, and trade magazine.
- Social media planning and guidance.
WORK REQUIREMENTS
- Assumes other tasks and duties as assigned by management
- Participates in organizational meetings on a regular basis
- Attends professional and/or continuing educational seminars and classes
- May need to visit customer locations and participate in association conventions
WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees of various departments
- Must exhibit professional behavior at all times while representing the company
- Ability to collaborate with team members and vendors
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Within delegated authority level, evaluates (selection and pricing) and maintains (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks. Partners with agents to manage a moderately complex book of commercial business or agency relationships. Demonstrates decision-making authority with moderate supervision, recommending quality exceptions where appropriate to maximize profitability and meet business plans. Supports marketing activities to agents and actively participates in the agency management process. Responsible for working with and protecting confidential and proprietary customer and Company information.
Duties and Responsibilities:
- Analyzes commercial lines accounts to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and controls. Utilizes underwriting guidelines to ensure compliance with state regulations. Within delegated authority levels, accepts, rejects or modifies new and renewal business to ensure a profitable book of business.
- Prices business according to Company underwriting and pricing guidelines. Ability to use creativity and underwriting knowledge to write risks and retain business.
- Partners with Territory Managers to support marketing activities by developing ongoing relationships with agents to discuss market appetite, quality and profitability of submissions, service standards, and underwriting and/or product changes.
- Communicates with agents on underwriting issues including, but not limited to, decisions on cancellations, declinations, exposure concerns, and survey results.
- Partners with Territory Managers to identify issues or patterns and works to resolve or improve them; participates in agency planning and review processes; and may identify sales and marketing opportunities.
- Travels, with or without Territory Manager, to assigned agent locations to develop agency partnerships.
- Trains and educates agency staff in Company products, services and underwriting philosophy.
- Maintain quality and time standards as established.
- Be informed/knowledgeable of industry issues and activities through formal educational processes to develop underwriting skills.
- Perform other duties as assigned.
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- Take high-level project requirements and formulate timelines, milestones, and tasks as part of project execution. Provide project status reports to management regarding project progress.
- Take business requirements from the various projects, and translate them into novel technological solutions, utilizing data and predictive analytics, ensuring that the solution meets business requirements, integrates into existing business processes, and delivers sound predictions and/or analytic output.
- Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
- Design and implement methods for the ongoing monitoring of model predictions and performance.
- Report on prediction accuracy, model stability, and show model is operating within statistically acceptable boundaries.
- Work alone or in conjunction with the team members to see that proper data and/or data structures are obtained for assigned projects. Identify and provide detailed documentation regarding new data and data structures. Assist in testing of new data and/or data structures.
- Continuously explore data, data structures, modeling techniques, algorithms, software, and testing methodologies to ensure best practices are employed in modeling efforts.
- Work with internal and external customers to assist with adoption and utilization of MEC predictive models.
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PRIMARY PURPOSE
Participate in the entire database and software development life cycle. Writing SQL Server stored procedures, functions and creating other SQL Server objects as necessary. Helping Developers debug existing applications database performance issues, maintaining and promoting database code in TFS/VSS across multiple environments. Creating SSRS Reports, SSIS Packages. Experience in data visualization tools such as Power Bi is a plus but not a requirement. A strong desire to learn new methodologies and technologies. Self-motivated and willing to help others in areas which may not be your primary responsibility. Work within a small data focused team to complement software development results and corporate initiatives
ESSENTIAL FUNCTIONS
- Participate in requirements analysis
- Collaborate with internal/external teams to produce data solutions
- Write clean, standards based scalable code using stored procedures, views, functions and other database objects
- Revise, update, refactor and debug database code and indexes
- Improve existing database code where necessary
- Develop documentation throughout the database software development life cycle (SDLC)
- Serve as back-up for other team members and provide technical support as necessary
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PROFESSIONALISM
- Must exhibit professional behavior at all times while representing or being identified as an employee of BMMS
- Demonstrate the use of tact and discretion in all communications and provide a positive contribution to the morale of the department
- Establish and maintain effective working relationships with unit staff, clients, providers, and other departments of BMMS
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PRIMARY PURPOSE
Participate in the entire Big Data development life cycle (CRISP-DM) including business problem definition, data research/analysis, data acquisition/cleansing, modeling and implementation. A strong desire to learn new methodologies and technologies. Self-motivated and willing to help others in areas which may not be your primary responsibility. Work within a small data focused team to complement software development results and corporate initiatives
ESSENTIAL FUNCTIONS
- Participate in requirements analysis
- Collaborate with internal/external teams to produce data solutions
- Write clean, standards based scalable code
- Revise, update, refactor and debug code as necessary
- Improve existing code where necessary
- Develop documentation throughout the development life cycle (SDLC)
- Serve as back-up for other team members and provide technical support as necessary
PROFESSIONALISM
- Must exhibit professional behavior at all times while representing or being identified as an employee of BMMS
- Demonstrate the use of tact and discretion in all communications and provide a positive contribution to the morale of the department
- Establish and maintain effective working relationships with unit staff, clients, providers, and other departments of BMMS