Berkley

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Company Berkley One
Location Name MA, Boston - 99 Summer Street - Suite 1000
Responsible for completing rate reviews and actuarial indications, completing regular estimates of adequate loss and expense reserves, participating in the company’s planning processes, and providing tools and analysis in support of pricing personal lines products. The Actuarial Analyst will work on pricing for new products and new geographies.   - Adapts and develops rating methodologies for both existing and new company products using advanced techniques to incorporate new variables, etc., in pursuit of a competitive advantage and creation of economic profit opportunities. - Performs competitor data and pricing reviews. - Identifies, retrieves, and prepares data in support of actuarial analysis through SQL, R, and other data sources. Includes internal data (exposure, premium, loss, claims, price, etc.) and various forms of external data. - Ensures the accuracy and suitability of data for the business need at hand. Reviews data, performs preliminary analysis and interprets data through Excel or other analytics platforms and presents recommendations. - Works on state reviews and roll-out of new states, reviewing competitor data, performing actuarial analysis of the data and creating filings. - Works on the actuarial component of the company’s planning processes (Loss and LAE ratios). - Identifies segments with profitable growth potential; identifies underperforming segments and proposes corrective actions to improve profitability. - Participates in enterprise risk management initiatives, including support for catastrophe management. Provides innovation and leadership when applicable. - Helps build and develop profitability monitoring reports. Responsible for maintaining monthly / quarterly updates. - Occasional overnight travel.
ID
2021-6158
Primary Location
US-MA-Boston
Company Berkley One
Location Name TX, Dallas
We have an exciting opportunity for a Property General Adjuster to join our team!  You will servie as a key contributor to our Berkley One brand, responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. The ideal candidate will have experience in handling all manner and size of property claims.   What you'll do: - Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution - Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans - Write fair and equitable estimates in a software program - Negotiate and convey claim settlements within authority limits - Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims - Write denial letters, Reservation of Rights and other correspondence - Maintain an effective diary system and document claim file activities in accordance with established procedures - Pro-actively manage file inventory to ensure timely resolution of cases - Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers - Perform administrative functions such as expense accounts and time off reporting as required - Manage Independent Adjusters and experts on select claims - Assist with the training of other internal and external adjusters on Berkley One best practices. - Travel to other states for large losses or catastrophe duty - Establish relationships within the broker community to promote our brand - Perform other duties as assigned
ID
2021-6140
Primary Location
US-TX-Dallas
Company Berkley One
Location Name NJ, Morristown - Suite G50
Responsible for supporting the expansion and management of our products.   - Assist the Product Management team in the development, implementation and management of product and state strategies that facilitate growth and profitability. - Provide guidance on business requirements for rating and user experience; assist with user acceptance testing. - Research, analyze and interpret internal data, competitor results, market trends and regulations; assist with the preparation and communication of findings. - Assist with the design and delivery of internal workflows and training and in developing external communication documents. - Establish effective working relationships and engage with colleagues across the organization; review and respond to rating and coverage questions. - Prepare various ad-hoc reports and manage other projects and assignments as needed.
ID
2021-6134
Primary Location
US-NJ-Morristown
Company Berkley One
Location Name DE, Wilmington
Berkley One, a Berkley company that caters to affluent Personal Lines insurance clients, is rapidly expanding and adding to the Solutions Specialist team in our Wilmington, DE office.  This role’s primary objective is to deliver all that is great about Berkley One and to help our agents place business with us.  Duties and responsibilities include but are not limited to:   - Customer Policy Support: deliver a personalized, effortless experience for our customers via phone, email or chat. Handle customer transactions smoothly, accurately and first time final. Be an advocate for the Company during first notice of loss interactions by displaying empathy and ensuring the situation is properly handled. - Agency Policy Support: act as primary point of contact for agents to get their Berkley One questions resolved. Process individual policy work submitted by the agents via phone, email or chat. Answer policy inquiry questions and assist the agency with handling servicing needs. Assist agents with finishing their quotes and converting them into policies. Combine your sales and system savvy to drive profitable growth for the organization. - Agent Technical Support: help agents with access, passwords, and myriad of other tasks. Remote into their computers to show them how to work in the system in real time. Provide “in the moment” training on the Customer Portal and Customer Mobile App so the agent is empowered to share with customers. - Agent onboarding: enroll new agents/staff into our system, handle contracts, track agency license numbers and other licensing information, issue paperwork. - Agent training: primarily responsible to deliver system training by hosting webcasts and offering live support to agents navigating the system to quote, endorse and manage their business. Systems include the PAS, billing, claims and agent portal, eSignature, IVANS download and other ancillary systems.
ID
2021-6056
Primary Location
US-DE-Wilmington
Company Berkley One
Location Name NY, New York - 757 Third Ave - 10th Floor
We have an exciting opportunity for a Business Development Manager to join our Berkley One team to support the development of various marketing, branding, and sales programs. You will be responsible for driving successful, productive relationships and growth with our agency partners and other networking partners.    This job can be based in either NY, CT, or MA    The ideal candidate will have a background in insurance and developing relationships with agencies. Experience working in an agency, underwriting or similar role is desired. Experience contributing to successful marketing strategy and delivery is key. This is an opportunity for someone to excel in a field facing role with a top tier insurance carrier!   What you'll do:   In collaboration with leadership: - Execute agency management strategies, including distribution management activities, in order to meet or exceed growth and profit targets by state and by agent/broker - In assigned geography, identify and appoint new agent/broker partners who will positively contribute to the growth of Berkley One, as well as manage out non-performing agents  - Lead agency business planning, including new business, retention, hit ratio, profit, efficiency and other targets - Execute activities and projects relative to business development, lead generation, networking and events, campaign management and brand building - Travel throughout the assigned territory  In collaboration with inside sales: - Provide quote coaching and other new business assistance to agency partners - Track agency partner financial performance and pro-actively adjust strategies and tactics to leverage opportunities, revenue generation and the establishment of the Berkley One brand - Build successful connections between agency partners and relevant Berkley One functions in order to deliver exceptional customer service - Contribute to build of distribution capabilities in support of Berkley One’s business strategies and goals
ID
2021-5668
Primary Location
US-NY-New York
Loc2
Connecticut
Loc3
MA, Boston - 99 Summer Street
Company Berkley One
Location Name DE, Wilmington
This position provides support for payment processing, and manage and monitor customer receivable performance.   - Day to day processing of billing reports and financial handling, including but not limited to: applying lockbox payments, manual payment application and scanning, generating refunds, reviewing and applying suspended cash, investigating failed payment transactions, etc. - Foundational support of in the moment billing needs and inquiries from internal business partners or external agents/clients. - Collaborate with service and finance teams to recommend updates and process optimizations to increase quality and efficiency. - Special projects as needed. - Ability to work in various systems and analyze and research data and transactional based processing.
ID
2021-5576
Primary Location
US-DE-Wilmington
Company Berkley One
Location Name NJ, Morristown - Suite G50
Berkley One, a Berkley company, is hiring for the position of Recreational Marine Underwriter. The position reports to the Recreational Marine Product/Underwriting Manager.   This role will be responsible for transactional underwriting and functions associated with underwriting risks on behalf of Berkley One.   - Review and approve new business, endorsements and renewals that fall within underwriting authority and company guidelines. Refer risks that fall outside authority or guidelines. - Review risk management reports to identify and recommend risk management solutions and requirements. - Provide pro-active quote coaching for agents on new business submissions; align and convert referred accounts to new business. - Recommend service and risk management solutions at new line and other points of the underwriting transaction with agent/broker. - Manage book of business as it grows ensuring high quality and profitability of business. - Anticipate insured and agent needs and find service solutions. - Collaborate with Distribution, Marketing and Customer Service colleagues to ensure alignment and a consistent customer experience.
ID
2021-5434
Primary Location
US-NJ-Morristown

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