Berkley

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Company Berkley One
Location Name DE, Wilmington
We have an exciting opportunity for a Multi-Lines Claims Adjuster to join our team!  You will be responsible for the handling and resolution of moderately complex claims with a focus on Liability and Auto Physical Damage.  This role will be based in our Wilmington, DE office (hybrid work schedule - 3 days in the office, 2 days remote).    We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Handle first and third-party personal lines homeowners, liability, first party medical/PIP and auto physical damage claims of moderate complexity as assigned - Appropriately manage claims through coverage analysis, investigation, reserving and resolution - Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans - Negotiate and convey claim settlements within authority limits - Establish validity of claims submitted for payment through coverage research and contact with policyholders, claimants and outside parties - Research and locate additional information and documentation to investigate, evaluate and properly resolve claims - Write denial letters, Reservation of Rights and other correspondence - Maintain an effective diary system and document claim file activities in accordance with established procedures - Pro-actively manage file inventory to ensure timely resolution of cases - Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers - Perform administrative functions such as expense accounts and time off reporting as required
ID
2022-7503
Primary Location
US-DE-Wilmington
Company Berkley One
Location Name IL, Chicago - 550 W Jackson Blvd - 3rd Floor
We have an exciting opportunity for an Underwriter / Sr. Underwriter (based upon experience) to join our Berkley One team!  This role will be focused on high net worth personal lines underwriting.   We have a welcoming culture of innovation, creativity, and teamwork...valuing all our employees. We actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - In our rapidly growing environment, new business is the focus of the underwriter’s day at Berkley One; you will use your excellent experience and decision-making skills to seek the most profitable business - Protect our portfolio by collaborating with risk management to identify and recommend solutions that ultimately make the risk better than when it started - Innovate with the team and larger organization to effect the changes you want to see whether it be in the day to day or larger organization priorities - Partner with a designated group of agents with focus on individuals and creating Berkley One champions by building strong relationships, coaching on new business solutions, and taking time to understand what’s most important to the agent and client - Consult and help agents understand our appetite and apply that knowledge to risk selection - Utilize our cutting-edge technology tools that help you monitor the quality of your book of business and use the knowledge in your individual decisions - Collaborate with Distribution and Marketing colleagues to co-create plans that drive the business
ID
2022-7329
Primary Location
US-IL-Chicago
Company Berkley One
Location Name NY, New York - 375 Park Avenue
We have a leadership opportunity for an IT Data Lead to join our team! Reporting to our Chief Information Officer at Berkley One, you will operate as a data thought leader and own the execution of our data strategy.  You will lead and manage the technical delivery and client requirements analysis through strong skills and experience in data modeling, data warehouse & ETL solutions, data engineering, business intelligence, and data quality.     We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Serve as the technical expert responsible for the design and implementation of BI, Analytics, and Data Warehousing Solutions - Lead the execution of the strategic data roadmap including the implementation of a modern cloud-based data platform & tools and the definition of an extensible core data model using modern data architecture principals - Partner with core system vendor and application development team to ensure understanding of and adherence to data standards within transactional processing systems; monitor and take action where necessary to enforce data quality - Oversee and contribute hands on analysis, development, and maintenance of the Berkley One data warehouse environment, integrated business intelligence & visualization tools, and batch data extraction processes; this includes the creation of ETL scripts, processes orchestration, and report engineering - Provide coaching and leadership to junior data engineering talent
ID
2022-7213
Primary Location
US-NY-New York
Loc2
NJ, Morristown
Company Berkley One
Location Name NY, New York - 757 Third Ave - 10th Floor
We have an exciting opportunity for an IT Development Manager to join our team!  This is a 'hands-on' leadership position that requires strong analysis, planning, estimating, collaboration/communication, design, and development skills. You will have close interaction with key stakeholders, external partners, third party vendors, and other members of the Berkley One delivery team.   This position can be based in our Morristown, NJ or New York, NY offices (we offer a hybrid work schedule of 3 days in the office; 2 days remote)   We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Partner with the CIO to define and execute the Berkley One strategic technical vision and roadmap - Function as the 'go-to' technical leader for the software applications supported, requiring depth and breadth of knowledge in technologies, applications, integration, interfaces and business domain - Implement new tools and communication vehicles to keep teams informed and to optimize the SDLC process and improve quality; identify bottlenecks and quality issues and propose solutions   - Work closely with stakeholders to design and document automation solutions that align with the business needs and also consistent with the architectural vision - Partner with Project and QA Managers to develop and maintain delivery plans; work closely with BA’s, development team, QA, and design leads using Agile methodology; manage development resource capacity and execution - Mentor team members (including Sourcing Partners) to enforce development guidelines and best practices - Perform hands on development work through Insurance Now configuration tools, Java, JQuery, JavaScript, HTML, CSS, SQL          
ID
2022-7128
Primary Location
US-NY-New York
Loc2
NJ, Morristown
Company Berkley One
Location Name NJ, Morristown - Suite G50
We have an exciting opportunity for an AVP, State Relations/Filings Manager to join our Compliance team at Berkley One! Berkley One, a W.R. Berkley Company, insures and protects the lifestyles of a modern generation of affluence.    We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Serve as strategic leader of Berkley One’s relationships with insurance department state filings analysts, insurance commissioners, and state agency personnel to help accomplish Berkley One’s initiatives, effectuate change, and support W. R. Berkley Corporation’s participation in industry initiatives  - Develop and maintain Berkley One’s strategic relationships with filings analysts, state regulatory bodies and other leaders in the industry in support of our regulatory initiatives with respect to filed products - Identify strategic opportunities to interact with regulatory officials and state agencies in furtherance of Berkley One’s initiatives and keep abreast of emerging issues affecting the industry - Review regulatory and legislative changes to determine which affect the business; communicate applicable change the business, and track efforts to comply with such legislative changes - Manage the Senior Compliance Specialist and Regulatory Reporting Specialist in state filings matters, regulatory change management, and regulatory reporting - Serve as subject matter expert on SERFF requirements to ensure compliance and expeditious approval of filings - Participate on industry calls to ensure real time understanding of developments, guidance and requirements - Subject matter expertise in Regulatory Reporting (Statistical reporting, MCAS, Mass CAR, TICO, Florida Cat Fund) as well as state data calls (calendar, catastrophe and ad hoc)  
ID
2022-7068
Primary Location
US-NJ-Morristown
Company Berkley One
Location Name NJ, Morristown - Suite G50
We have an exciting opportunity for a Junior CAT Modeling Analyst/Data Engineer to join our team! Reporting to our Chief Analytics Officer, you will support multiple aspects of our business including, analytics, business intelligence, and enterprise reporting.  You will bring strong analytical abilities and an inquisitive mind that can translate the stories found in the data.    We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   This position can be located in: Morristown, NJ; Boston, MA; or New York, NY   What you'll do: - Responsible for the day-to-day hands on development and maintenance of our data warehouse environment, integrated business intelligence & visualization tools, and batch data extraction processes - Support and educate user population on the use of BI and visualization tools - Partner with leadership, engineers, program managers and analytics to understand data needs then design and develop appropriate data solutions - Partner with core system vendor and application development team to ensure a clear and consistent data model is maintained along with an associated data dictionary - Perform data and system analysis for defects and incidents, articulate root causes, and implement solutions - Support areas include inconsistencies/inaccuracies in the data warehouse, batch data extracts for 3rd party integrations, financial & statistical reporting, and enterprise data feeds
ID
2022-7044
Primary Location
US-NJ-Morristown
Loc2
MA, Boston - 99 Summer Street
Loc3
NY, New York - 757 Third Ave - 10th Floor
Company Berkley One
Location Name MN, Luverne
We have an exciting opportunity for a Client Service Advisor to join our team!  This role’s primary objective is to deliver all that is great about Berkley One and to help our agents place business with us. Ideal candidates will have experience working as part of a successful customer solutions team that delivers world class customer service across multiple channels and are energized about helping others. The shift for this position is 10:30 AM EST to 7:00 PM EST   What you'll do: - Customer Policy Support: deliver a personalized, effortless experience for our customers via phone, email or chat. Handle customer transactions smoothly, accurately and first time final. Be an advocate for the Company during first notice of loss interactions by displaying empathy and ensuring the situation is properly handled. - Agency Policy Support: act as primary point of contact for agents to get their Berkley One questions resolved. Process individual policy work submitted by the agents via phone, email or chat. Answer policy inquiry questions and assist the agency with handling servicing needs. Assist agents with finishing their quotes and converting them into policies. Combine your sales and system savvy to drive profitable growth for the organization. - Agent Technical Support: help agents with access, passwords, and myriad other tasks. Remote into their computers to show them how to work in the system in real time. Provide “in the moment” training on the Customer Portal and Customer Mobile App so the agent is empowered to share with customers. - Agent training: primarily responsible to deliver system training by hosting webcasts day to day interactions and offering live support to agents navigating the system to quote, endorse and manage their business. Systems include the PAS, billing, claims and agent portal, e signature, IVANS download and other ancillary systems.
ID
2022-6878
Primary Location
US-MN-Luverne
Company Berkley One
Location Name DE, Wilmington
We have an exciting opportunity for a Client Service Advisor to join our team!  This role’s primary objective is to deliver all that is great about Berkley One and to help our agents place business with us. Ideal candidates will have experience working as part of a successful customer solutions team that delivers world class service across multiple channels and are energized about helping others. The shift for this position is 10:30 AM EST to 7:00 PM EST   What you'll do: - Customer Policy Support: deliver a personalized, effortless experience for our customers via phone, email or chat. Handle customer transactions smoothly, accurately and first time final. Be an advocate for the Company during first notice of loss interactions by displaying empathy and ensuring the situation is properly handled. - Agency Policy Support: act as primary point of contact for agents to get their Berkley One questions resolved. Process individual policy work submitted by the agents via phone, email or chat. Answer policy inquiry questions and assist the agency with handling servicing needs. Assist agents with finishing their quotes and converting them into policies. Combine your sales and system savvy to drive profitable growth for the organization. - Agent Technical Support: help agents with access, passwords, and myriad other tasks. Remote into their computers to show them how to work in the system in real time. Provide “in the moment” training on the Customer Portal and Customer Mobile App so the agent is empowered to share with customers. - Agent Training: primarily responsible to deliver system training by hosting webcasts day to day interactions and offering live support to agents navigating the system to quote, endorse and manage their business. Systems include the PAS, billing, claims and agent portal, e signature, IVANS download and other ancillary systems.
ID
2022-6877
Primary Location
US-DE-Wilmington
Loc2
Pennsylvania
Company Berkley One
Location Name IL, Chicago - 550 W Jackson Blvd - 3rd Floor
Berkley One, a Berkley company, is seeking candidates for Berkley One Underwriting & Sales Internships in Chicago and Morristown, NJ.   Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world-class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy.  We’ll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.   About the job   Our culture is one of innovation, creativity and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.   This intern’s primary objective is to deliver all that is great about Berkley One and to help our agents place business with us. Internships will be available in various functions.   What you'll do: - Conduct research and provide support for the Underwriting and Sales teams including researching prospective accounts, identify prospects and preparing accounts for Underwriting and Sales reviews - Other projects that fit your skills and passions - Develop basic knowledge of the insurance industry and Berkley One - Contribute to the growth and profit of Berkley One by providing important assistance to the function to which you are assigned
ID
2022-6695
Primary Location
US-IL-Chicago
Loc2
NJ, Morristown

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