As a Sr. Commercial Underwriter, you'll directly impact the company’s growth and profitability goals within an assigned territory and book of business. You'll underwrite commercial property and casualty accounts by determining risk acceptability and pricing in accordance with established underwriting guidelines and within established authority level.  You'll have the autonomy to manage a  book of business in a fast-paced environment and serve as the point of contact for assigned agencies and will be responsible for the agency relationship.    What you can expect: - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal mobility opportunities - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll trust you to: - Act with autonomy to manage a book of business; make decisions within authority level consistently achieving company strategies and goals. - Assess new insurance risks and determines accurate classification of business, policy contract forms and pricing of risk.   - Review renewal accounts for acceptability by examining business operations, classification, contract forms and loss activity.   Determine price in accordance with established underwriting guidelines and within authority level.  Review endorsement requests and takes appropriate action. - Maintain accurate underwriting documentation and information to meet quality review standards. - Partner with agents - provide agency training sessions, employ negotiation skills and deep product knowledge to meet the needs of the customer - Travel within assigned territory to meet with agents to develop, expand and enhance agency relationships to promote profitability and growth of new business and the retention of existing business.  - Leverage agent relationships to drive new business opportunities; continually prospect for new opportunities through pipeline development. - Collaborate with cross functional teams: claims, risk management and other underwriting team members as needed to ensure prompt and professional underwriting service is provided. - Identify, innovate, and suggest new procedures, and opportunities to streamline department processes and workflows.

As a Sr Agribusiness Commercial Underwriter, you'll directly impact the company’s growth and profitability goals within an assigned territory and book of business. You will underwrite commercial property and casualty accounts by determining risk acceptability and pricing in accordance with established underwriting guidelines and within established authority level. You'll be given the autonomy to work and manage of book of business in a fast-paced environment while serving as the point of contact for assigned agencies and is responsible for the agency relationship.    We'll count on you to: - Manage a book of business with autonomy to make decisions within authority level consistently achieving company strategies and goals. - Assess new Agribusiness insurance risks and determines accurate classification of business, policy contract forms and pricing of risk.   Accepts and prices risk in accordance with established underwriting guidelines and within authority level. - Review renewal accounts for acceptability by examining business operations, classification, contract forms and loss activity.   Determines price in accordance with established underwriting guidelines and within authority level.  Reviews endorsement requests and takes appropriate action.  - Maintain accurate underwriting documentation and information to meet quality review standards. - Develop, expand and enhance agency relationships to promote profitability and growth of new business and the retention of existing business.  Travel within or to assigned territory to meet with agents to enhance business relationships. - Lead or participates in agency training sessions. - Leverage agent relationships to drive new business opportunities via existing relationships as well as where there is no existing relationship; continually prospects for new opportunities through pipeline development. - Achieve or surpasses agency visibility goals to include both in person and virtual sales calls. - Act as a business partner to agents. Uses strong negotiation skills and deep product knowledge to meet the needs of the customer. - Collaborate with claims, risk management and other underwriting team members as needed to ensure prompt and professional underwriting service is provided. - Participate in, and may lead, underwriting and agency meetings. - Identifies, innovates, and suggests new procedures, and opportunities to streamline department processes and workflows. - Cultivate strong customer service skills including consistency, timeliness, and product knowledge.

We have an exciting opportunity for a Sr. Risk Management Consultant to join our team! You will promote risk management practices to support our Berkley Life Sciences business. You will consult with other departments and develop/execute a business plan focused on enhancing risk management business services to brokers and policy holders. You will also be responsible for collaborating with life science policyholders and their brokers to evaluate risk exposure and deliver loss mitigation services in the areas of product liability, property, workers compensation, auto, and premises liability.   The position will involve a wide breath of activities ranging from client meetings to working with the underwriting and claims teams to support coverage program decision making, new product and services development, and marketing to the customer base.    W.R. Berkley is a great company with great people - come join us!   Key functions of the role include but are not limited to: - Develop and execute a national plan to market and secure partnering with brokers and insureds to deliver traditional risk management business consultations - Develop client service educational content in the area of life science business risk management including but not limited to white papers, panel participation, and physical and e- tool platforms   - Deliver superior risk management service to clients and brokers nationally; service in many cases will require customization and detail specific to individual customers - Actively engage with industry and broker associations - Manage national projects related to business risk management initiatives; project work will involve interdepartmental collaboration between underwriting, claims, legal, and marketing  Note:This is not a traditional loss control position; rather, the successful candidate will be a problem solver, not an 'inspector'.  This role is for a business professional with strong technical and interpersonal skills. 

As a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers’ compensation claims of moderate complexity in multiple jurisdictions. - Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due - Calculate and set timely financial reserves and proactively manages reserve adequacy throughout claim lifecycle - Record and code injured worker demographics, job information and accident information in company’s claims management system and files necessary forms with state regulatory agencies - Issue timely payments to injured workers, medical providers and service vendors - Coordinate and actively manage medical treatment of injured workers to ensure timely rehabilitation - Negotiate settlements of claims within designated authority with injured workers and attorneys - Demonstrate a working knowledge of the Workers’ Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions - Identify and manage subrogation, Second Injury Fund and joint coverage recovery opportunities - Regularly communicate claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner - Respond in a timely manner to communications from policyholders, injured workers, and other interested parties - Notify management and develops reports for large exposure claims and complies with reinsurance reporting requirements - Manage the claims litigation process to ensure timely and cost-effective claims resolution - Monitor the expenses and effectiveness of managed care and investigation vendors - Actively participate in special projects as assigned by management - Periodically travel to attend hearings, conferences and training sessions - Attend and participates in claim file reviews with management and defense attorneys - Continuously strives to improve our product and business results through innovation - Obtain and maintain adjuster licenses in assigned jurisdictions where required

We are seeking an Underwriting Assistant that will support our Excess & Surplus lines book of general/excess liability, garage and professional liability business. The Underwriting Assistant (UA) will be responsible for providing Underwriters with technical and clerical support with the information necessary to make prudent underwriting decisions on new business, renewals and endorsements. The UA will support the underwriting life cycle from pre- submission through policy issuance and renewal.   - Identifying key issues in the decision-making process with the guidance from the underwriter. - Identifying and use of appropriate resources that assist in the analytical process; this includes making formal recommendations to underwriters on account management needs. - Ability to identify and evaluate exposures for each risk. - Perform analysis utilizing appropriate information to consider endorsement/account acceptability. - Issuance of premium and non-premium bearing endorsements. - Demonstrates adherence to guidelines which include Underwriting Guidelines and Service Level Agreements. - Ability to follow-up with underwriters and brokers on outstanding information. - Supports day-to-day transactions that support multiple underwriting team members and customers/agency partners. - Develop, maintain and nurture positive working relationships with underwriters, customers, and other business partners to provide an enhanced customer experience (i.e., research and resolve issues, responds to inquiries and questions). - Display a strong sense of urgency, recognizing customer needs. - Ability to apply judgement and present negotiation on more complex accounts and processes. - Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price. - Examines inspection reports, prior audits, and endorsements, and refer any issues to underwriters. - Ability to effectively manage and balance multiple demands.

We have an exciting opportunity for an Accounting Controller to join Berkley Mid-Atlantic Insurance Group.  S/he will report to the company CFO/Treasurer and be responsible for managing a team, maintaining accurate financials and providing information necessary to serve the interests of the individuals involved in making financial decisions and forecasts.  Key functions will include but not be limited to: - Safeguarding company assets, ensuring compliance with regulatory entities, producing reliable financial data in a timely and efficient manner. - Supporting various aspects of the accounting and reporting processes by collaborating with team mates to close, prepare, review, and analyze financial results and statements. - Functioning as the SOX Business Coordinator for designated companies, overseeing the planning and execution of financial internal control management as required by WRB. - Developing and managing the companies’ budget and forecasting processes and providing monthly financial forecasting to support the strategic plan. - Recognizing issues and challenges and presenting them to management in a professional manner which includes recommending solutions. - Developing workflow processes that are key drivers for the business. - Mentoring and coaching a team of accounting professionals. - Leading the team in addressing audit review concerns, internal controls, and SOX Compliance. - Contributing to the overall morale of the Company with a positive attitude and professional manner.

The Claims Technical Specialist is responsible for researching, analyzing and developing technical claims guidance and training related to compliance with federal and state regulations, coverage matters and Claims Best Practices.   We'll rely on you to research trending compliance issues and recommend the best way forward for implementing changes.  You'll have tremendous visibility in this role coupled with the support of colleagues across the enterprise and vendor expertise to leverage.  To be successful in this role, you'll need to be decisive, capable of managing projects, be nimble when faced with shifting priorities, and a concise communicator who can influence operational changes for complex issues.   What you can expect: - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal mobility opportunities  #Workcompclaims #casualtyadjuster - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change #workerscomp #workcomp #medicare  - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to: - Research, analyze and develop technical claims guidance based on legislative/regulatory updates in coordination with in-house legal counsel.  Ensures the technical guidance related to legal statues, regulation and/or other requirements impacting claim practices and processes is communicated and implemented.    - Develop and implement claim handling policies and best practices.  - Collaborate with in-house and outside counsel to develop, maintain and update technical guidance materials to ensure adjusters handling of claims remains in compliance with federal and state regulations. - Coordinate with Claims Directors to track and ensure proper adjuster licenses are acquired, tracked and maintained for adjusters as required in each jurisdiction that claims are handled.   - Review and update form letters and releases to ensure they are in compliance with state requirements and are properly worded and formatted.   - Develop and deliver in partnership with in-house and outside counsel, claims adjuster training and claims training materials related to compliance and coverage matters. - Handles Medicare compliance related issues and reporting.  - Serve as liaison with in-house counsel on Departments of Insurance (DOI) matters to ensure timely reporting for compliance with governmental and regulatory agencies.  - Develop and implement Claims onboarding process for new hires; collaborate with leaders to create new hire onboarding training schedule and identify needed resources.   - Participate in business projects to achieve desired business objectives. Assist in coordinating and prioritizing various aspects of the project, including planning, communication, execution and completion.

The Accounts Receivable Specialist is responsible for billing & collection of Direct Bill accounts.  This position reports to the Accounts Receivable Manager.   - Distribution of monthly billing statements to insureds and timely collection of insured receivables. - Responsible for answering inquiries from insurers concerning payments/invoices and resolving issues with unpaid invoices. - Prepare insured’s account level reconciliation. - Daily statement analysis and collection of past due balances over the phone and through email. - Prepare monthly collection report for management. - Posts cash receipts and miscellaneous receivables into billing system. - Running daily reports from Hyperion/OBIEE. - Distribution of notice of intent to cancel and rescind letters. - Manage notice of intent to cancel log and make collections calls on open balances. - Special projects as assigned by manager.

Under broad supervision, responsible for underwriting risks in a book of business. Works within limited authority on assignments utilizing underwriting policies and guidelines, rating manual rules and insurance laws and regulations.   - Skill and knowledge of broker/agency management and relationship building. - Expected to maintain and develop broker relationships. - Track record of uncovering, researching and putting together new product line opportunities by applying appropriate underwriting strategies and standards to qualify risk acceptability. - Ability to work effectively and within an assigned level of underwriting authority. - Experience planning, orchestrating, and leading highly effective broker meetings. - Negotiates standard coverage issues, closes sale, and gauges customer satisfaction. - Ability to meet or exceed designated LOB production metrics. - Strong technical knowledge regarding underwriting, coverage and pricing within a particular product line. - Proven ability to build and maintain strong productive relationships with individual brokers. - Provide timely, courteous and efficient service to all internal and external clients. - Ability to identify and call appropriate attention to broker performance issues. - Understanding of pricing and risk selection criteria. - Perform other duties as assigned.

The Underwriting Assistant will provide general underwriting support to the Department including the processing of binders, policies, endorsements, submissions and other client related correspondence for new and existing Professional Liability accounts.   - Binder & policy issuance. - Processing of endorsements and related correspondence. - Requests additional information for subjectivities, endorsements, surplus lines taxes. - Issues notices of cancellation, non-renewal notices or reinstatements within authority. - Responsible for accuracy and maintenance documentation in underwriting files. - Detail oriented and uses sound judgement to problem solve. - Provides backup support for clearance processing. - Other duties as assigned.

We are seeking an Underwriting Assistant that will support our Excess & Surplus lines book of general/excess liability, garage and professional liability business. The Underwriting Assistant (UA) will be responsible for providing Underwriters with technical and clerical support with the information necessary to make prudent underwriting decisions on new business, renewals and endorsements. The UA will support the underwriting life cycle from pre- submission through policy issuance and renewal.   - Identifying key issues in the decision-making process with the guidance from the underwriter. - Identifying and use of appropriate resources that assist in the analytical process; this includes making formal recommendations to underwriters on account management needs. - Ability to identify and evaluate exposures for each risk. - Perform analysis utilizing appropriate information to consider endorsement/account acceptability. - Issuance of premium and non-premium bearing endorsements. - Demonstrates adherence to guidelines which include Underwriting Guidelines and Service Level Agreements. - Ability to follow-up with underwriters and brokers on outstanding information. - Supports day-to-day transactions that support multiple underwriting team members and customers/agency partners. - Develop, maintain and nurture positive working relationships with underwriters, customers, and other business partners to provide an enhanced customer experience (i.e., research and resolve issues, responds to inquiries and questions). - Display a strong sense of urgency, recognizing customer needs. - Ability to apply judgement and present negotiation on more complex accounts and processes. - Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price. - Examines inspection reports, prior audits, and endorsements, and refer any issues to underwriters. - Ability to effectively manage and balance multiple demands.

The Claim Specialist - Auto position is responsible for the quality handling and resolution of non-litigated claims including commercial auto claims in a timely and professional manner with emphasis on providing quality service while controlling expenses. This position routinely handles claims involving coverage issues, significant injuries, contractual liability issues, and other claims that require specialized handling.   What you can expect: - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal mobility opportunities  - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to: - Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on non-litigated casualty claims. - Manage bodily injury claims, auto material damage claims and total loss claims process. Includes vehicle appraisal procedures, diminished value, vendor networks, subrogation demands, salvage procedures and heavy equipment appraisals.                                     - Establish timely and accurate claim and expense reserves. - Negotiate and convey claim settlements within authority limits.              - Participate in regional round table meetings as needed. - Write Reservation of Rights and Coverage Denial letters and other complex correspondence. - Maintain an effective dairy system and document claim file activities in accordance with established procedures. - Manage file inventory to ensure timely resolution of cases. - Handle files in compliance with state regulations.                                                                                            - Provide excellent customer service to meet the needs of the insured, agent and all other internal - and external customers.                                                                                                      - Perform other duties as assigned.

We are looking for creative, collaborative, and positive individuals who can add value and quality to our commercial auto property team. This is a commercial auto property adjuster role. The professional filling this position will be required to perform at a high level with regard to handling 1st and third-party commercial auto property claims from first notice of loss to file close.   Key functions include but our not limited to the following: - Handle first-party physical damage and third-party commercial auto property claims from beginning to end - Assess coverage - Investigate and determine liability - Negotiate and settle claims - Take recorded statements - Assign and manage third party vendors such as appraisers and local independent adjusters, as needed - Assess total losses per local laws and determent total loss claim value - Set accurate and timely reserves - Identify opportunities for subrogation and salvage recovery - Proactively control file expenses - Identify possible fraud and engage SIU for state fraud referrals - Communicate with other departments including Underwriting and Actuarial - Participate in insurance related continuing education - Perform other duties and/or projects as assigned

The Associate Resolution Specialist will be responsible for managing Workers’ Compensation claims (indemnity and medical only).  This includes coverage, disability benefit management, medical management, file management, litigation management, subrogation, reserving and settlement.   Key functions include but are not limited to the following:   - Investigate all workers' compensation claims assigned by making timely first contacts, and reviewing supporting documents. - Handle all technical aspects of claims including coverage, disability benefit management, medical management, file management, litigation management, subrogation, reserving and settlement. - Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in the jurisdictions assigned. - Immediately notify management of large exposures and comply with reinsurance reporting requirements. - Monitor expenses and effectiveness of inside/outside vendors. - Attend mediations. - Attend client visits and claim reviews. - Participate in policyholder and agency visits assisting with claims training and assistance. - Analyze and work with Underwriting and Loss Control to develop pro-active plans to correct unfavorable trends with existing policyholders.  Report to management, Underwriting and Loss Control unsuccessful attempts to reverse unfavorable actions and adverse conditions. This position can be in one of our offices in Las Vegas, NV, Homewood, AL, or Lexington, KY.  This is a hybrid work schedule of 4 days in the office with option WFH on Fridays. 

The Client Experience Support Specialist I will provide administrative and technical support to the Client Experience and Risk Management teams as well as providing proactive communication, assistance and resources to Key Risk policyholders and agency partners.  The delivery of these support services will contribute to the efficiency and effectiveness of the team as well as assist in the retention of profitable business and help the team continue to deliver outstanding customer experiences that set us apart from our competitors.   Key functions include but are not limited to the following:   - Export data, create and distribute reports from software such as Power BI, Guidewire, RCI, etc. and/or other sources as requested. - Compile and distribute reports as requested, including no loss letters. - Assist with Client Portal registrations and claims reporting questions. - Physician Panel development for client locations - Telemedicine vendor report production and point of contact. - Format reports, presentations and other materials requested or received for branding. - Send reports or other related materials and services to internal and external customers as requested and via the appropriate method (i.e., WebEx, Teams, email, mail if necessary, etc.). - Administer Compliance Program by providing necessary support to ensure compliance with state-specific loss control requirements.  This support may include (but is not limited to) running reports, ensuring required notices are sent to policyholders, gathering data to satisfy audits for state authorities, keeping track of team members’ safety certifications/licenses as required by states, etc. - Provide necessary support for the the team as requested or on a set schedule. This support may include, but is not limited to, sending materials to internal and/or external customers, assisting with contacting internal and/or external customers, assisting with scheduling/re-scheduling visits, helping to complete loss control surveys, etc.  - Assist with research and preparation on topics for new and/or updated safety materials, changes/revisions/updates to OSHA regulations, and other specific topics requested.  Safety materials may include, but are not limited to, SafetyConnections, training presentations, best practices, webinars, Articulate, etc. - Support underwriting as requested by supplying requested reports or resources. - Order supplies as needed or requested. - Assist with departmental projects as requested.

The Senior Actuarial Analyst role supports pricing, reserving, and modeling.   The Senior Actuarial Analyst will help identify and lead projects and recommend necessary enhancements and changes to existing actuarial processes and analytical methods, help identify changing market and operating conditions and enable the Actuarial function to contribute most effectively to the operating company’s financial success.   The role supports the Chief Actuary by performing specific reviews, analyses - working with Underwriting, Claim and Finance Departments on trends and metrics, and performing due diligence analysis for updates to reports and models and new products.   - Collect, scrub, and analyze data for various reporting function duties. - Provide recommendations based on recurring and ad hoc Actuarial projects. - Improve and enhance loss reserving diagnostics and reserve analysis tools. - Complete and streamline line of business trend and pricing studies. - Maintain large account pricing models. - Assist in rate analysis and reporting. - Measure, monitor, and communicate progress of project(s) at clearly defined points in the process to ensure that the project(s) is delivered on time, and it meets or exceeds expectations. - Maintain focus on key objectives and manages unit workflow to accomplish completion of complex actuarial projects, removing obstacles as necessary. - Deliver multiple projects concurrently and adjust to changing priorities.  May perform other functions as assigned.

The Sr. Underwriter will manage all related underwriting tasks required in assigned territory to promote written premium growth and favorable loss ratio results.   Key functions include but are not limited to: - Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agency management issues. - Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development. Manage larger agencies and complex accounts. - Act as a resource for other in the department and provide direction to underwriters and support staff as needed. - Negotiate facultative reinsurance on accounts where needed. - Train or assist in training others as necessary. Help co-workers improve their skills by sharing your knowledge. - Develop loss sensitive pricing approaches including retrospective rating plans and large deductibles. - Assist in the training (coverages, new products) of staff. - May serve as team leader with responsibility for an underwriting team. Including responsibility for workflow and service standard within the team.

The Sr. Claims Representative will investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements.   Key functions include but are not limited to the following: Claims Representative - Perform investigations in a timely and thorough manner to ensure accurate decisions on coverage, compensability, liability, and damage issues affecting claim resolutions. - Effectively negotiate with insureds, third-parties and claimants listening carefully to their demands and using an objective approach to resolve the claim fairly. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and quantity production goals while providing superior customer service. - Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices. Claims Representative II - In addition to the items listed above, this role will: - Steadily increase complexity and proficiency including more complex coverage and/or compensability disputes, contractual risk transfer, liability/subrogation investigations, negotiations, and strategic resolution practices. Engage appropriately with agents and insureds in increasingly complex discussions and capable of leading synergy meetings. - In addition to demonstrating increased proficiency with systems and workflows, actively engage in roundtable discussions, Synergy meetings and on-site investigations. - Possess understanding of litigation competencies.   Senior Claims Representative - In addition to the items listed above, this role will: - Assist in the training and development of claim personnel as needed. - Under general direction, handles complex cases and those involving complex questions of coverage, compensability, legal liability and damages. - Handles complex bodily injury, property damage and workers’ compensations cases utilizing experts and outside firms as required. - Works closely with underwriting in developing and interpreting policy language and, in conjunction with loss control, assists in the analysis and recommendations on loss sensitive and special accounts. - May serve as team leader or mentor in the training and development of less experienced staff and provides input in roundtable discussions. - Attends settlement conferences, trials and mediations on a regular basis.   Senior Claims Representative II - Include all elements at the Senior Claims Representative position to the highest level of performance, with a track record and expectation of internal leadership and external relationship-building. - Demonstrate professionalism and promote Acadia's values and presence as a Trusted Advisor internally and externally. - Have a strong understanding of the business of insurance outside of the claims discipline. - Significant independence in claims handling of the most complex claims not requiring major case unit/specialty handling. - Effectively mentor staff including providing direction for claims handling strategies within their authority. - Exhibit initiative, a team minded attitude, be proactive in anticipating areas of concern.  

The Vulnerability Management Analyst works within Berkley’s Information Security team, interacting directly with stakeholders to address issues related to remediation of vulnerability scanning and assessment. The Vulnerability Management Analyst’s support activities are focused on helping key stakeholders understand their vulnerability results, providing guidance on the remediation of failing threats, and evaluating false positives.   Maintain and improve upon, as necessary, the existing vulnerability management program, including maintenance of documents, procedures, reporting, and stakeholder communications. Provide guidance to stakeholders in support of vulnerability management services, which includes, but is not limited to, sharing goals and road maps of vulnerability management. Analysis and validation of scan/assessment results communicated to clients through reporting and results-review meetings. Provide stakeholders with remediation recommendations and guidance, up to and including remediation tracking and reporting. Provide stakeholders reports that provide the most value based on security maturity and established vulnerability management goals. This requires the ability to be adaptive in report parameters and formats depending on stakeholder needs and target audience. Ability to use analyze large amounts of data using Microsoft and other business tools to report on enterprise level vulnerability data. - Execute vulnerability scans - Assist Stakeholders with the interpretation of their vulnerability scan results - Involvement in penetration testing and red-team exercises if applicable - Analyze penetration testing results - Work with metrics to help analyze and prioritize vulnerabilities for remediation - Track remediation work consistently in order to evidence improvements to program and closure of vulnerabilities - Work on process and procedure to create repeatable and consistent processes and documentation around management of vulnerabilities - Assist in operational projects and tasks - Participate in the ongoing improvement of the scanning and vulnerability remediation processes - Lead small cross functional teams. - Identify repeatable processes and recommend them for automation, to maintain maximum quality and resource availability. - Look for support patterns and recommend process improvements. - Speak for the team and for BTS as point-person on project meetings, conducting themselves in a leadership manner. - Providing remediation support on any potential findings - Travel expected – minimal - Provide “Person in Charge” (PIC) coverage when on rotation. This added responsibility is factored into your base salary.

When you work at Union Standard, you'll have the strength and stability of a Fortune 500 firm coupled with the heart of an entrepreneur.  You'll be immersed in a culture of  innovation, teamwork, supportive colleagues and committed leaders willing to invest in talent where everyone's contribution matters.  That means you'll have the opportunity to grow, learn, engage in community and encouraged to bring your whole self to work.  We value diverse perspectives and empower you to go make those memories with those who matter most to you! To thrive at Union Standard, you'll be the one who's willing to raise their hand and be a champion for both our clients and each other when it matters most.   As our Account Service Representative, you'll provide customer service related to billing and payment issues for our commercial policyholders and agents. Your role is critical to the organization as you analyze account statuses within our billing system. You'll forge relationships with our commercial customers to help research and solution payment options.  You'll also have the benefit of a close-knit team of colleagues who are excited to share their knowledge to ensure your success. And as Union Standard's business grows, you'll be able contribute to a number of impactful projects.      What you can expect: - Opportunity for learning and cross-training  - Visibility and partnership with cross-functional teams - Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, employer-funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education   We'll count on you to: - Provide customer service by phone or email regarding billing, payment processing, installments, cancellation notices, premium audits, commission, and refunds - Process payments, ACH withdrawals, reconcile accounts, maintain accurate records; investigate and resolve past due balances - Analyze data and coordinate with Underwriters and agents for policy issuance, reinstatement and cancellations - Assist in implementing new procedures and testing system upgrades - Advise supervisor of operational problems daily