The Network Manager is an advanced technical leader; responsible for the ongoing, smooth and seamless operations of the Infrastructure support team that is the escalation point for all network related issues.  The ideal candidate will have strong people management experience along with hands-on experience with Infrastructure and network equipment/protocols.  The Network Manager provides leadership and coordination of project teams consisting of management, users, IT staff and vendors.  This individual will be responsible for project organization and execution, and will participate in design, vendor evaluation, and implementation and manage multiple projects.  The Network Manager will provide technical direction and supervision in the development and implementation of network systems or in problem solving and make recommendations in areas that require a high level of technical competency. Performs network analysis, design, programming and training. - Drive the Tier 2 and Tier 3 Infrastructure groups to resolve problems within established SLAs. - Responsible for security, maintenance, documentation and troubleshooting of network devices. - Performs a variety of complex configuration tasks, such as design, documentation and implementation of network infrastructure. - Provides technical training, guidance, and resource support for end users and departmental staff. - Provides application support and enhancements to existing network infrastructure. - Defines system requirements, priorities and viable alternatives. - Coordinates the efforts of staff to locate, assess, install, test, and maintain Infrastructure hardware and software systems. - Coordinates conversions and upgrades to vendor systems. - Performs as a project lead and directs systems analysis.   - Provides leadership and coordination on projects assigned. - Identify areas for process and efficiency improvement within the Data Center and Enterprise; recommend prioritized enhancements and oversee implementation. - Strong experience in process and process development including the development and measurement of KPI’s. - Ensure that systemic issues have appropriate resolution paths. - Identify and document root cause for priority issues. - Generate key reports for management including but not limited to: system availability, service level agreements, ticket resolution and customer issues. - Work alongside and ensure mentoring of Network personnel is occurring to ensure all staff is acquiring the necessary skill sets to perform their job functions and meet departmental and individual goals. - Continues to develop professional skills in the information systems fields through trade magazines, manuals, seminars, and courses.  Assist in training staff. - Performs complex systems administration duties on a regular and continuous basis. - Performs all other related duties as assigned. - Is subject to call 24 hours, 7 days a week, to cover.

The Operations Specialist supports all phases of the underwriting process, including systems support. Provide operational support as needed to assure efficient operation of the underwriting team.   Specific Duties - Produce policies and endorsements for underwriter review and delivery to our agents. - Ensure the accurate and timely rating, booking and issuance of new business, endorsement, cancellation and renewal transactions. - Provide timely and professional customer service to agents. Communicate, as needed, with agents to obtain information required to complete transactions. Answer agent questions, resolves agent problems on topics such as policy status and billing. - Daily communication with Operations and Underwriting staff. - Testing of system applications to support business initiatives from initial phase through completion / deployment. May perform other functions as assigned.

The role of Executive Underwriter is to provide technical assistance in the Home Office Underwriting Department on special projects, product development, form and endorsement development, underwriting audits, corporate initiatives, training and development and product specific research while also acting as a referral authority, mentor and trainer to the underwriting team.    Responsibilities: - Handle account referrals outside of individual underwriter authority - Make sound risk and pricing decisions to drive profitable growth and achieve business objectives - Assist the management team with training, mentoring  and coaching of new associates and less experienced team members - Assist the management team in the overall development and communication of underwriting appetite - Assist the management team with developing and refining Underwriting and Pricing Guidelines - Assist the management team in new product development efforts to include initiation, research and implementation of new products as well as product/process enhancements - In coordination with the management team, participate in the development and execution of annual business plans for the division to include a profitable underwriting strategy - Lead research projects on trends impacting our business - Participate in book profitability analyses and corresponding action plan development - Stay abreast and knowledgeable on market trends and conditions to guide our business and achieve objectives - Lead the Underwriting Audit/Quality Control (QC) process to drive underwriting quality including:        Daily review of ‘bound’ new business to confirm the unit is maintaining underwriting integrity                  Daily review of ‘declined’ accounts to ensure opportunities are not being missed - Assist in the development of forms and endorsements and lead the coordination with Claims and Legal to finalize wording - Lead and participate in projects and initiatives as assigned by leadership - Other special projects/duties as assigned

- Delivering Results. You will curate the best ideas, hypothesize their value, and implement the most promising of them. You will constantly re-assess what we have built to make sure we are realizing actual value. - Focusing on the Data. You will establish OKRs that define our goals and quantify our results. You will regularly review your indicators for actionable insights and you will host OKR Reviews to create cross-functional alignment. - Understanding Our Customers. You will keep yourself and our team highly exposed to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences. - Saying No. You will help us choose the right problem to solve next. Sometimes you will have to say no to things. You will consistently weigh short and long term trade-offs while keeping a healthy bias toward the long term. - Challenging Status Quo. For various processes, you will understand what we do and why we do it. Then you will work across Business, Operations, Design, Data, and Engineering teams to reimagine how.

We currently have an exciting opportunity for a Litigation Specialist –with potential for remote employment.  Primary responsibilities include: - High severity, high complexity losses in all 50 states - CGL, Miscellaneous Professional Liability, Liquor Liability - Commercial Excess GL, Personal Umbrella - Some Intellectual Property and New York Labor Law - Declaratory Judgment Actions - Substantial coverage analysis of manuscript forms and close partnering with Underwriters - Some travel for mediation and trial attendance

The Operations Analyst’s primary objective is to partner and support each function of the business (Underwriting, Claims, Accounting, IT, Actuarial, Senior Leadership, etc.) to drive operational change and increase overall efficiency.   - Determine operational objectives by studying business functions – meet routinely across functions to gather information on business processes and design processes and implement procedures. - Propose, test, and implement system improvements to improve process efficiencies and user experience. - Reporting of validated downstream underwriting, claim, and financial data. - Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. - Coordinate requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists for conferences and marketing communications. - Review broker management data (license requirements, contact information, etc.) to ensure current records; communicate with brokers to receive any outstanding, updated information. - Liaise with internal and external compliance resources to research statutes, regulations, and best practices to be implemented in underwriting decisions. - Other projects as assigned.

Responsible for performing the analysis required to support the development, maintenance and enhancement of applications used by the company and its business partners.  Reviews, analyzes, and evaluates business systems and user needs. Document requirements, tests system functionality, defines scope and objectives, and formulates systems to support key business processes.  Act as a liaison between IT and other business departments.

Engineer Duties - Develop structured, easy to maintain components that comply with program/system specifications and adhere to the Information Technology department standards. - Under supervision and coaching by a Senior Engineer, complete programming tasks that follow patterns of previous work and adhere to Development Guidelines. - Ensure that program logic and functionality are accurate, error free and meet user’s needs and requirements. - Assist in the analysis, design, development, and implementation of new software systems. - Work with Business Analysts to clarify requirements/specifications. - Participate in testing process through test review, analysis, and test support. - Further education with new technologies to increase core competencies. - Develop and edit business logic as needed via business rules management system. - Update documentation with specific functionality and enhancement

Designs, modifies, develops, and implements software components to support application programs and systems owned by the Berkley Select IT team.    Engineer Duties - Develop structured, easy to maintain components that comply with program/system specifications and adhere to the Information Technology department standards. - Under supervision and coaching by a Senior Engineer, complete programming tasks that follow patterns of previous work and adhere to Development Guidelines. - Ensure that program logic and functionality are accurate, error free and meet user’s needs and requirements. - Assist in the analysis, design, development, and implementation of new software systems. - Work with Business Analysts to clarify requirements/specifications. - Participate in testing process through test review, analysis, and test support. - Further education with new technologies to increase core competencies. - Develop and edit business logic as needed via business rules management system. - Update documentation with specific functionality and enhancement

Responsible for performing the analysis required to support the development, maintenance and enhancement of applications used by the company and its business partners.  Reviews, analyzes, and evaluates business systems and user needs. Document requirements, tests system functionality, defines scope and objectives, and formulates systems to support key business processes.  Act as a liaison between IT and other business departments.

Verus underwriters are curious, creative problem solvers who work with our agents to create appropriately priced policies to insure their customers' risks. Successful underwriters are skilled in negotiating and collaborating with our agents to ensure proper risk-selection and pricing, along with leading teams to ensure company goals and objectives are met.   Under broad supervision, the Professional Lines E&O Underwriter is responsible for underwriting risks in a book of business including miscellaneous professional, lawyers, title agents and real estate agents E&S business. The underwriter is expected to work within limited authority on assignments utilizing underwriting policies and guidelines, rating manual rules and insurance laws and regulations as well as company policies and procedures. They are also expected to maintain and develop broker relationships.   - Skill and knowledge of broker/agency management and relationship building - Track record of uncovering, researching and putting together new product line opportunities by applying appropriate underwriting strategies and standards to qualify risk acceptability - Ability to work effectively and within an assigned level of underwriting authority - Experience planning, orchestrating, and leading highly effective broker meetings - Negotiates standard coverage issues, closes sale, and gauges customer satisfaction - Ability to meet or exceed designated LOB production metrics - Strong technical knowledge regarding underwriting, coverage and pricing within a particular product line - Proven ability to build and maintain strong productive relationships with individual brokers - Provide timely, courteous and efficient service to all internal and external clients - Ability to identify and call appropriate attention to broker performance issues - Understanding of pricing and risk selection criteria - Perform other duties as assigned

- Learn how our business works at all levels of the organization and operating units we serve - Plan and design multi-faceted communication tactics and tools that cater to multiple audiences - Build strategy and content for better customer alignment and engagement, creating narratives that are easy to understand at all levels of expertise - Build strategy and content for employee engagement activities like on-boarding, annual meetings and others - Create and manage branding for all recruiting initiatives, including the management of our website and enriching our social media presence. - Find creative ways to build a talent pipeline, by way of organizing community outreach activities like Hackathons and other events - Build relationships across the organization to better understand differing perspectives and viewpoints - Strategically measure and evaluate the success of deployed tactics and tools - Assist with communications and branding as it relates internal initiatives and projects - Manage projects to ensure content is publication-ready by launch deadline - Provide copy review and guidance for both internal and external communications - Actively participate in and lead projects involving stakeholders across the organization

Carolina Casualty is looking for a financial professional who will perform premium billing and cash receipts activities and collections.  Complete various general ledger activities including journal entries, reconciliations and account analyses.    Principle Responsibilities - Support agency and direct billing of premiums and commission payments in two billing systems. - Monitor payment, perform collections, apply cash receipts, reconcile agent statements, etc. - Maintain and reconcile general ledger accounts. - Prepare bank reconciliations. - Prepare journal entries and financial statement account analyses. - Collaborate and coordinate with underwriters, W.R. Berkley Company employees, auditors, agents and others as needed. - Support SOX controls testing and reporting. - Strong organizational and problem solving skills and able to multi-task in a fast pace environment.

The Senior Actuarial Analyst will be responsible for supporting the Actuarial and Data Science functions for Key Risk and the Alternative Market Segment (AMS) of the W. R. Berkley Corporation. These activities will be completed proactively, with independence, and demonstrate a working knowledge of the core principles and standard Actuarial and Data Science techniques.   Essential Duties & Responsibilities: Core requirements of the Senior Actuarial Analyst role will be: - To maintaining eligibility in the Actuarial Study Program in pursuit of the ACAS credentials; - Actively engage in Key Risk and W.R. Berkley Corporate initiatives including Innovation and Client Service Intimacy;   Other responsibilities will vary depending on the current rotation of the Analyst.   Supporting Ratemaking, Business Intelligence (BI) and Analytics - Preparing annual rate indications for strategic planning; - Providing Actuarial support for AMS rate filings; - Working with operational team managers to develop BI dashboards, reports and analysis tools to support senior management decision making; - Maintaining data repositories supporting various Actuarial and Data Science initiatives; - Proactively researching and incorporating external data and information into company analyses and evaluations as warranted. Data Science and Predictive Analytics - Automating of actuarial models and processes to improve efficiency across the group; - Actively engaging with operational areas in development of new and recalibration of current products; - Working with the Data Science Manager to with evaluate, recalibrate and deploy predictive models; - Provide programming support to AMS Dev Ops teams as needed in the deployment of predictive models; - Actively participate in Predictive Analytics and Data Science initiatives across the W. R. Berkley organization. Reserving and Support of Financial Reporting - Working with the Chief Actuary to prepare the quarterly and annual loss and expense reserve analyses and related Financial Reporting; - Working with the Chief Actuary, senior leadership and Finance team in annual planning and budgeting process; - Supporting timely compilation and submission of data calls and requests to regulatory authorities, bureaus, reinsurers and WRB Corporate; - Automate processes for submission of various Financial Reporting information on a Statutory and GAAP basis.   Qualifications, Education & Experience: - Bachelor's degree from four-year college or university with concentration in actuarial science, mathematics, statistics, computer science, data analytics, economics, finance, business or related field; - A minimum of 3 Actuarial exams with an ongoing pursuit of attaining ACAS credentials; - 3+ years of experience in the P&C insurance industry with a minimum of one year of experience in P&C ratemaking; - Ability to engage and collaborate with multi-disciplinary teams to examine information by identifying motives or causes, and develop actionable inferences and conclusions supported by the data; - Ability to organize, prioritize and manage multiple tasks in a fast-paced environment, respond promptly and professionally to inquiries from customers, and communicate effectively with all levels of the organization; - A working knowledge or proficiency of programming packages commonly used in Actuarial and Data Science such as R, Python, SAS, Power BI/DAX and SQL

A team oriented player with effective communication and technical skills to support various actuarial functions of the organization and provide recommendations to stakeholders. Exercises and projects including but not limited to Reinsurance pricing, Reserving, Product Development and other projects such as maintenance and enhancement of various actuarial models. - Independently analyze and price reinsurance submissions and provide recommendations. Work closely with underwriters to help them understand the conclusions and the key assumptions built into the pricing analysis. Effectively communicate findings and results to internal and external stakeholders and all levels of management as required. - Develop, enhance and manage pricing models including updating underlying methodologies, assumptions and parameters to achieve adequate rate levels to meet strategic objectives. - Train, mentor and develop junior staff. - Support reserving, financial reporting and management reporting functions as needed. Assist Chief Actuary with other projects as needed.

The Vice President of Human Resources (VP HR) reports to the operating unit President(s) and has overall responsibility for developing and executing the human resource strategy in support of the overall business plan and strategic direction of the operating unit(s), including but not limited to succession planning, talent management, change management, organizational and performance management, and training and development.The VP HR acts as a trusted partner to the leadership team(s) of assigned operating unit(s) and is the key liaison and partner with Group HR to contribute to operating unit strategies and initiatives as they relate to talent.   The VP HR fulfills the primary responsibilities of the role by executing the following duties and tasks: - Develop and implement strategies including but not limited to talent acquisition and development, succession planning, workforce planning which align to current and future business and talent needs of the operating unit(s) - Champion company culture and employee engagement, ensuring leaders and employees are demonstrating and accountable to WRBC core values and culture is integrated into all facets of employee life cycle (onboarding, performance management, recognition) - Work closely with the company Presidents to ensure people strategies are consistent with and supporting the mission and vision of their organization - Contribute to annual business planning and budget processes of operating unit(s) - Act as primary resource to communicate HR strategies and initiatives. Also provide guidance on communication strategy for specific operating units - Partner with the VP of Talent & Training to capture feedback on talent needs and business goals, ensuring fast and effective hiring to support new growth and backfill hiring and employee retention and development - Partner collaboratively with business leaders and VP of Talent & Training to ensure alignment of key talent strategies across the enterprise including but not limited to development planning, professional skills development, creation of Employee development Toolkits - Work with leadership team to establish compensation strategy for their units; provide guidance regarding execution of strategy, including the merit and bonus processes - Proactively identify and address areas of need within the organization as it relates to human capital, providing recommendations regarding solutions and assisting leaders in executing - Oversee and provide recommendations about the performance management process as it relates to employee development, employee separation and termination and employee discipline - Manage employee relations issues, conduct investigations and make decisions and provide guidance as appropriate - Communicate with WRBC Corporate HR and Legal as needed to get assistance in complex employee relations matters; - Partner and collaborate with Group HR to deliver timely and world class service that meet current and future local business needs - Collaborate with Group HR and the business units to set KPI’s. Develop and implement strategy. Measure effectiveness. - Collaborate with other VP HR and others in the HR function to share ideas, resources, best practices, challenges - Oversee administration and communication of ADA process as needed - Proactively identify areas across operating units for process improvements, innovation, opportunities for efficiency and synergies - Maintain knowledge of industry trends and employment legislation and ensure organization’s compliance - Manage organizational change to ensure that the change objectives are realized and the changes embedded in the culture as planned to increase employee satisfaction and productivity - Leverage data and statistics to support or recommend business strategies - Manage HR-related budgets in collaboration with CFO and HR Generalist including compensation and benefits costs - Mentor and lead HR Generalist to effectively support business strategy, execute on various HR functions and develop HR skills and competencies - Additional duties as assigned

Our Claims Examiners conduct the handling of claims in the utmost of good faith in compliance with the rules, regulations and statutes of the WCAB and State of California. We function with a high degree of competency and sound judgment, coupled with consistent results!   Responsibilities for this opportunity include:  - Analyzing and processing workers’ compensation claims by investigating and gathering information to determine the exposure on the claim. - Negotiating the settlement of claims up to designated authority level and making claims payments. - Calculating and assigning timely and appropriate reserves to claims and continuing to manage reserve adequacy throughout the life of the claim. - Calculating and paying benefits due; approving all claim payments; and settling claims within designated authority level. - Developing and managing claims through well-developed action plans; continuing to work the action plan to bring the claim to an appropriate and timely resolution. - Preparing necessary state filings within statutory limits. - Actively managing the litigation process; ensuring timely and cost effective claims resolution. - Coordinating vendor referrals for additional investigation and/or litigation management. - Using appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims. - Managing claim recoveries of all types, including but not limited to subrogation, Second Injury Fund recoveries, and Social Security offsets. - Reporting claims to the excess carrier, responds to requests of directions in a professional and timely manner. - Frequently communicating with all appropriate parties involved with the claim. - Referring cases as appropriate to management. - Maintaining professional client relationships. - Actively executing appropriate claims activities to ensure consistent delivery of quality claims service.

Primarily responsible for the underwriting and issuance of small commercial business that meets our exposure-based definition.  Seeks guidance in underwriting accounts whose requirements fall outside of established standards and guidelines and/ or authority.  Goals are focused on supporting small commercial key business objectives including account retention and growth. Team with the Sales Executive to handle the majority of individual account activities related to new business underwriting, quoting, policy issuance and renewal management.  This position does not lead others.   Essential Duties and Responsibilities: - Evaluation of complex new, renewal and endorsement activities to accept, modify, decline and price accounts - Provide excellent customer support to agents and internal stakeholders - Ensure that production and loss ratio goals are achieved through effective managing of new business through automated process and sound agent communication - Respond to issues and challenges that affect production and profit ratio objectives. Take corrective action and/or refers the problem (with recommendation) to Commercial Team Leader, Underwriting Director or Vice President - Partner with Sales Executive to create a business plan for assigned territory with an emphasis to develop strong retention and profitable new business pipeline - Thinks like an owner and executes with high degree of accountability for self and organization - Acts as a referral for more complex renewals, endorsements that fall outside the Underwriting Assistant’s authority - Pro-actively seek to retain key renewals by working closely with agents and brokers - Participate in projects/assignments which support policy service and production objectives with respects to sales, underwriting, retention and customer service goals - Responsible for insuring compliance with underwriting strategies and regulatory requirements

- Conduct the necessary investigation, either by phone, or through independent adjusters, to determine coverage, liability and damages on various policies, including Pollution liability and Professional Liability Claims.  - Evaluate, negotiate, and settle assigned property damage or bodily injury claims within authority granted, or seek authority for those claims in excess of authority. - Obtain all required adjuster licenses within 180 days - Travel to attend trials, mediations, etc.

•Support Analyst will be logged in at all times to answer calls, and monitor self service queues and requests. •Provide complex and unique technical troubleshooting assistance to customers across all business units.  •Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction. •Assess situations and recognize when escalation is needed and/or required. •Manage and triage multiple incoming priorities effectively by understanding customer needs and meeting service level requirements. •Delivery various reports. •Develop documentation and customer facing FAQ's. •Recommend improvements for quality and consistency.     Practical Skill Competencies •Customer Service Oriented •Critical Thinking •Flexibility •Technical Astute •Action Oriented •Active Learning