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The Claims Superintendent will be responsible for determining and discharging the company's contractual obligations under its various policy contracts involving coverage analysis, investigation, legal defense, and loss and expense reserving.
Responsibilities:
- Incorporate all claims into company records and review for applicability of coverage.
- Present facts of claims, with recommendations, to committee as necessary.
- Establish initial loss and expense reserves. Maintain valid loss and expense reserves based on current investigation and legal discovery.
- Supervise activities of Independent Adjusters, investigators and defense attorneys to ensure that all claims are appropriately handled.
- Attend and participate in mediations/trials as necessary.
- Adhere to company procedures and guidelines as well as case law and statutory
- requirements when coverage is in question, and/or when paying or denying claims.
- Comply with reporting requirements of treaty and facultative reinsurers.
- Maintain current understanding of various unfair claim practices statutes.
- Prepare large loss reports where applicable.
- Additional tasks as assigned.
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We are seeking a proven insurance leader with deep knowledge of commercial lines, data strategy, analytics and state of the art data science technology for our Head of Analytics role. This position offers the opportunity to build a data driven decision making culture and to define strategy for use of both basic and advanced analytics including artificial intelligence (machine learning and deep learning) to produce quality analytics and predictive modeling to support decisions and further WRBC goals. The preferred location is in Greenwich, CT but will consider locations in the tri-state area.
Responsibilities
- Organize and lead analytics center of excellence.
- Participate in a data council to provide insight and input to the WRBC data strategy.
- Set annual project plan based on input from Segment heads and Operating Units. Projects focus on enhancing profitability and business functions (e.g., claims, pricing, risk selection, premium audit selection, submission triage) but also may be exploratory to answer business questions.
- Develop individual project plans, timetables and deliverables. With IT and Business (including actuarial) ensure that plan addresses data collection, model iteration, validation and operationalizing both model and model results. Regularly communicate project status vs plan.
- Keep a log/catalogue of projects, code and models so that knowledge can be shared.
- Work with Business and IT to ensure that Big Data (Hadoop) platform is appropriately structured, accessed, protected and utilized. Follow procedures established.
- Establish best practices for model use and validation as well as for basic analytics for business intelligence purposes.
- Work with Business and IT to: expand availability and use of internal data (both structured and unstructured); develop strategy for data access for analysis and leverage data across WRBC; and facilitate the evolution of self service data preparation and analytics. Contribute to decisions made about information value, quality and reliability.
- Work with Business and IT to expand availability and use of external data (both structured and unstructured). Participate in research on data available from external sources and support efforts to acquire and make usable.
- Keep abreast of latest machine and deep learning tools, methodologies and data sets (open source and proprietary). Test and evaluate.
- Provide input and counsel to operating units. Provide quality control via peer review Operating Unit models and algorithms, etc.
- Provide regular forums for sharing of information (e.g., analytics forums and showcases). Provide training as needed for actuaries and citizen data scientists on R and other tools.
- Build team of data scientists, wranglers, munchers, etc. either at corporate or in shared service areas. Define job roles, recruit candidates and then manage directly or indirectly team of data science professionals.
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This role resides in the Underwriting Systems & Operations department. Underwriting Systems & Operations department is integral to Nautilus' success as we grow our business profitably. Underwriting Systems & Operations department has four segments including Underwriting Systems, Forms & Admitted Filings, Maintenance Unit, and Policy & Document Management. Underwriting Systems & Operations department works collaboratively with many internal departments, including Legal, Regulatory, Underwriting, Marketing, Actuarial, and IT.
The role involves working on multiple tasks with high priority deadlines using system and product knowledge, as well as knowledge of underwriting and agent workflows.
Key Job Responsibilities:
- Responsible for expert knowledge of assigned applications/systems. Performs User Acceptance Testing and test case preparation. Lead release night planning and testing of systems.
- Creates documentation including user stories and business requirements.
- Draft notification of system updates and changes used by internal and external customers.
- Report out to other departments and agents resolution of individual issues and/or business process results.
- Perform peer reviews and proofing of team member work.
- Responsible for maintaining workflow check lists.
- Develop insights and identify opportunities that will be used to identify improvement opportunities to optimize business process performance.
- Additional responsibilities as requested by unit Manager.
Relationship Management and Support:
- Agent and underwriter contact to successfully support system reported issues usually via email or phone.
- Cultivate working relationships with internal staff and agents to successfully complete business processes, report on issue status and status of requested UW information updates.
- Demonstrated experience working with business users.
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A Business Systems Analyst is responsible for working directly with customers to provide support across multiple business systems for our business partners. This role will lead efforts to collect/translate technical business requirements, and developing solutions. They will also be responsible for understanding business process flows, and how changes in corresponding systems may impact the applications they support. Lead team as Scrum Master and help with project management and reporting. This person must be a highly motivated self starter and work independently with minimal direction.
Key Accountabilities:
- Ability to troubleshoot issues in response to user inquiries.
- Requires strong ability to manage and prioritize multiple tasks with competing deadlines.
- Serve as escalation point to research and resolve production support and configuration issues which cannot be resolved by initial triage.
- Individuals in this role are considered application experts and will need to answer “how to” questions in reference to the application.
- Provide recommendations on how to improve system applications, processes and tools
- Provide outstanding customer service
- Communication of expectations and status with members of the company
- Recreate issues and document requirements for bug fixes and/or system enhancements.
- Approximately 50% of tasks are technical in nature including Java development, building and deploying applications, production support, etc.
- Some Project Management and Scrum Master responsibilities
- The other 50% is devoted to analysis, testing, and helping business prioritize initiatives.
- Some travel is required (less than 10%).
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The purpose of the Quality Assurance Analyst is to provide the means and also the measures for testing all the aspects of a software solution, both functionally and technically, in order to meet the requirements and overall quality of the intended solution.
ESSENTIAL FUNCTIONS
- Experience with quality assurance testing and tracking procedures
- Capable of using common tools to test and report defects and verify fixes
- Familiarity with Agile software development cycle and quality assurance methodologies
- Excellent oral and written communication
- Able to take direction, collaborate with developers and business analysts, and independently execute assignments
- Detail-oriented with excellent problem solving skills
- Isolates, reproduces, and tracks defects and verifies fixes
- Reviews, tests and reports on discrepancies between requirements and software
- Assists preparing test data and procedures for ensuring the software products meet organization standards and end-user requirements
- Reports progress on problem resolution to management
- Persistent in the face of roadblocks; dispatches them efficiently, pulling in others as necessary
- Creates detailed and accurate bug reports in a bug tracker for developer and Triage team
- Report on testing activities using a test management tool
- Experience with MS SQL Server with the ability to investigate issues by executing or crafting SQL queries
- Proactively identifies problems with requirements (lack of clarity, inconsistencies) while testing, and communicates these issues early to help course-correct
- Reports testing progress to management
- Communicates effectively across functions; is able to work well with Product, Development, IT and others as necessary
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The Chief Underwriting Officer (CUO) is the senior executive responsible for the underwriting strategy of the Company. Reporting to the President, and working with both Field and Staff functional areas, the CUO designs, implements, and monitors the underwriting activities for all four of the Company’s customer segments: Construction, Specialty Casualty (Manufacturing, Products) and Professional Liability.
Among other responsibilities, the Chief Underwriting Officer oversees:
• New Product Development and product lifecycle maintenance:
• Develop and implement best practices
• Vetting new-product ideas from both internal and external sources
• Underwriting appetite, guidelines, forms, forms usage, terms and conditions, training, and communications
• Underwriting Liaison with IT, Operations, Actuary, Finance, Marketing and Claims
• Implementation, performance monitoring and feedback loop
• Creation and maintenance of Underwriting Guidelines for all customer segments
• Quality and Compliance, including peer reviews, monthly management reviews, coordination of WRBC reviews, and development and implementation of automation support for the underwriting audit process
Referrals – highest-level underwriting authority for all four market segments, exercising sound judgment in risk selection, exposure analysis, pricing and coverage in evaluating and approving or rejecting individual-risk submissions from the field organization
• Training – the CUO will design and implement underwriting training programs to ensure that field underwriting staff perform at the highest skill levels
• Support Vela’s Field Management Team with their risk-selection strategies at both product-line and territorial levels
• Underwriting Analysis of the Programs (Books) - Monitor and analyze underwriting performance and results for desired underwriting outcomes, including heavy collaboration with Finance, Actuarial and IT
• Regulatory Issues - support, and coordinate with, Finance and Operations
• Develop and/or strengthen interdepartmental relationships with:
• Other disciplines
• Other WRBC member companies.
• Monitor and communicate emerging underwriting Issues that are relevant to Vela's current and future planned strategies, programs and processes.
• Leading Change
• Change Management
• Underwriting Culture Change
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- Distribution of monthly billing statements to insureds and timely collection of insured receivables.
- Responsible for answering inquiries from insureds concerning payments/invoices and resolving issues with unpaid invoices.
- Prepare insureds’ account level reconciliation.
- Daily statement analysis and collection of past due balances.
- Prepare monthly collection report for management.
- Posts cash receipts and miscellaneous receivables into billing system.
- Running daily reports from Hyperion/OBIEE.
- Distribution of notice of intent to cancel and rescind letter.
- Manage notice of intent to cancel log and make collections calls on open balances.
- Assist with agency bill if necessary.
- Special projects as assigned by manager.
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The VP Chief Actuary will provide strategic direction and leadership to the Company's Actuarial function by proactively participates with the senior management team in developing and executing strategic plans to achieve the Company’s business objectives.
Primary Job Duties & Responsibilities
- Maintains actuarial policies and standards, ensuring they are consistent with regulatory and corporate standards.
- Ensures actuarial valuations comply with all relevant regulatory, accounting and professional standards and requirements.
- Leads the completion of Rate Reviews, Ratemaking and Actuarial Indications including support of forecasting investment rate of return, underwriting expense provisions, frequency/severity and exposure trends. Innovates and improves both accuracy and efficiency in the processes.
- Leads the regular preparation of adequate loss and expense reserves estimates, including any financial information pertaining to reserves needed by the Financial Department, company management, or corporate.
- Adapts and develops rating methodologies for both existing and new company products using advanced techniques to incorporate new variables, etc., in pursuit of a competitive advantage and creation of economic profit opportunities.
- Leads the actuarial component of the company's planning processes. Collaborates on the long-range planning and forecasting of the Company to maximize Company performance over time.
- Identifies segments with profitable growth potential; identifies under-performing segments and proposes corrective actions to improve profitability.
- In conjunction with the Executive Team, evaluate and identify potential markets or opportunities external to the Company that will provide long term profitable growth.
- Performs advanced analytics and modeling techniques including but not limited to generalized linear modeling and other forms of multivariate analysis. This role is expected to build, refine and improve existing models as well as develop new techniques and applications to different areas of the company.
- Leads the innovation and efficiency efforts related to tools and analysis in support of Underwriting's pricing decisions with respect to large accounts as well as small commercial portfolio price adequacy analyses.
- Identifies, retrieves, and prepares data in support of actuarial analysis. Includes internal data and various forms of external data.
- Prepares and manages department budget and resources including explaining variances and related reporting.
- Develops and maintains relationships with other W.R. Berkley Claims Leaders to capitalize on business opportunities and efficiencies.
Supervisory Responsibilities
- Carries out supervisory responsibilities in accordance with the Company’s policies and applicable laws
- Creates a high performance culture through effective communication, quality goal setting and proactive management of performance.
- Provides regular and effective feedback, coaching and guidance. Establishes development plans for employees to address knowledge gaps and facilitate career growth.
- Partners with Human Resources to make hiring, termination and compensation decisions.
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The Senior Database Developer will assist with the analysis of complex specifications and the development of an application design that will satisfy the immediate requirement as well as provide opportunities for long-term expansion. As a hands on Developer and Data Architect, complete database and application development using the most current tools implemented. Must be able to understand advanced database technology, clustering, and replication concepts at a detailed level and work well with vendors, SME's, engineers, management and customers. Support the strategic direction of our enterprise data warehouse, including the long-range planning, staffing, and technical architecture.
RESPONSIBILITIES:
- Complete complex programming assignments and provide knowledge transfer to other IT staff regarding the details of the solution that was created.
- Participate in the resolution of moderate to complex application support issues and the development research into any issues that require programming changes.
- Participate in research and development efforts on all new versions of existing IT tools as well as the new toolkits being assessed by IT. Assist with resolution of any issues and provide guidance in both written and verbal format regarding the steps to use the new tools.
- Participate in a regular review of coding and documentation standards. Propose and implement continual improvements.
- Works with development and database administration personnel to ensure optimal database performance, evaluating and making recommendations regarding code design, application interaction, physical design, etc.
- Analyze database implementation methods to make sure they are in line with company policies and any external regulations that may apply
- Ensure logging/replication/clustering and scheduled ETL all perform optimally
- Advise on configurations/design using current industry best practices
- Help maintain the integrity and security of the company database
- Support technical development in designing, testing and implementing application changes.
- Experience with the tools required to build out of enterprise reporting and analytics capabilities, tools and functions.
- Develop processes for auditing data warehouses and ensuring data quality.
- Gather and analyze business requirements Architect / Design Data Warehouse infrastructure and solutions.
- Create application architecture diagrams, process flow diagrams, and prototypes to effectively communicate design ideas
- Utilize Business Intelligence tools to build and support dashboards
- Participate as a productive member of an agile team of developers
- Communicate well with product owners, customer support, and other team members
- Perform other duties as assigned.
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This position will report directly to our Director of IT Delivery working with a technical delivery team including other Business Analysts, Developers and Quality Assurance Analysts through agile project planning and delivery process.
The Senior Data Business Analyst will act as the subject matter expert for the Data Management Team within the Admiral Information Technology department and undertake data and business analysis work to initiate and assist in projects with a focus on Admiral’s value propositions.
RESPONSIBILITIES:
- Responsible for the day-to-day operations of agile team; including support of Sprint Planning, User Story Creation/Grooming, User Acceptance Criteria, Sprint Reviews/Retrospectives and the efficient implementation of technical projects
- Ability to interface with business owners and senior leadership to drive strategic prioritization exercises and ensure that the solutions being crafted align with the business needs, timelines and budget
- Analyze project requests to determine impact to existing systems. Translate business requirements and verbal input from other departments into more detailed functional specifications to be used by developers and testers
- Aid in ordering backlog items based on the business owner’s wants and needs to ensure business problems and product vision are clearly defined, articulated and prioritized
- Assist with identifying risks, dependencies and constraints while developing specific plans to mitigate or address these concerns
- Ensure changes are implemented in an appropriate manner by facilitating the growth of Agile as an accepted practice within the organization
- Implementation, maintenance and support of data storage, movement and integration between solutions including:
- Implementing, maintaining, and supporting end-to-end ETL solutions
- Maintaining the security, quality and integrity of data in ETL solutions
- Creation and execution of test plans for ETL and data integration solutions
- Monitoring ETL jobs to verify execution, maintain performance and resolve data integration issues as they arise
- Work with Data Architects to:
- Implement, maintain and support conceptual, logical and physical data models
- Establish, implement and uphold data integration standards and methodologies
- Implement, maintain and support data marts and the enterprise data warehouse system
- Implement, maintain and support the data quality, data catalog and master data management initiatives
- Participate in strategic and tactical architecture direction
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- Assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.
- Major Accountabilities
- Coordinate and implement medical case management to facilitate case closure.
- Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care.
- Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure.
- Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction.
- Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services.
- Document activities and case progress using appropriate methods and tools following best practices for quality improvement.
- Coordinate job analysis with employer to facilitate return to work.
- Perform other duties and special projects as assigned by case management manager.
- Occasionally attend on site meetings and professional programs.
- Review job analysis with physician.
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The Vice President, Transactional Risk Underwriter will Underwrite Buy-Side Representations and Warranties Insurance for Global Financial and Strategic Buyers acquiring North American Targets in most industry segments. Underwriting will occur on deal time and underwriting decisions will be made in a commercial fashion while maintaining underwriting discipline.
Overall responsibilities will include the following:
- Review Submissions, Prepare Indications and Win Contracts
- Execute Expense Agreements and Non-Reliance Letters
- Clear Conflicts and Retain Counsel
- Identify issues in transaction documents, Review Diligence Reports and Identify Exclusions
- Manage Underwriting Calls
- Negotiate Coverage Terms and Conditions
- Issue Binders and Policies
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Founded in 2008 and headquartered in New York City, Berkley Professional Liability is a premier writer of professional liability insurance for large public and private entities internationally. For more information, visit www.berkleypro.com
Berkley Transactional is a division of Berkley Professional Liability. Our Mission is to provide creative and customized insurance solutions that enable buyers and sellers in M&A transactions to execute their transactions efficiently and effectively. We provide seamless execution, professional interaction, stable capacity with fair pricing, reliable coverage and professional claims handling. For more information, visit www.BerkleyTransactional.com.
The Underwriting Analyst will assist our team with Representations and Warranties Insurance for Global Financial and Strategic Buyers acquiring North American Targets in most industry segments. Responsibilities will include:
- Reviewing Merger & Acquisition Submissions
- Financial Statement Analysis
- Business Analysis -- Issue spotting
- Transaction Document Analysis – Issue spotting
- Preparing Indications
- Negotiating Non-Disclosure Agreements and Joinders
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Within authority, the incumbent will manage assigned brokers to underwrite Environmental lines for any industry segment.
Duties and Responsibilities:
- Work with assigned brokers to underwrite Pollution lines for on any industry segment.
- Visit existing and potential new brokers to discuss our products and procedures such as; underwriting appetite, premium collection policy, profitability issues, pricing and coverage issues.
- Possess the capability to analyze environmental exposures through the review of environmental reports and draft coverage around the findings.
- Capable of looking beyond individual account transactions; managing a book of business to achieve new business, renewal retention and ROE objectives in support of the Division.
- Handle all aspects of processing the Broker accounts.
- Perform financial analysis on the audited/reviewed financials or other financial information of insures using appropriate tools.
- Create and solicit renewal applications from the broker after reviewing the expiring policy and loss information.
- Underwrite endorsement requests from brokers and sign-off where required.
- May assist other underwriters in processing renewals, new business and endorsements.
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This is an opportunity for a candidate with strong SQL and Excel skills and at least 2 years’ experience in insurance to train as a catastrophe analyst. The role would also suit candidates with up to 3 years catastrophe modeling experience.
The primary functions of the role include:
- Modeling US natural perils and terrorism accumulations for property and workers’ compensation business lines for several of the Group’s operating companies
- Communicating modeling results with the operating companies, and assisting them in fully utilizing these results in their pricing and exposure management
- Collating and reporting on catastrophe aggregations
- Assisting with corporate reporting on catastrophe modeling
- Assisting in the development of broad exposure-based models to estimate potential natural peril losses in business lines that do not fit within the commercial cat models
- Developing and implementing reporting and data solutions using SQL Server
- Participating in the design of operations and procedures to improve Catastrophe Modeling process
This challenging and rewarding role involves a high level of interaction with our operating companies, providing catastrophe modeling and analysis through the entire modeling cycle. Training will be provided in the principles of catastrophe modeling and the use of RMS modeling software.
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Underwriters will be expected to promote profitable written premium growth and favorable loss ratios in accordance with BCIM Best Practices, Underwriting Guidelines, Line of Business risk appetite, and personal Underwriting Authority. Underwriters may also be required to oversee the efficiency and effectiveness of other Underwriters and Technical Assistants.
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Within authority, the incumbent will manage assigned brokers to underwrite and process casualty lines.
Duties and Responsibilities:
- Work with assigned brokers to underwrite Professional Liability, Contracts Pollution Liability, General Liability, Automobile, Worker Compensation and Excess lines.
- Visit existing and potential new brokers to discuss our products and procedures such as; underwriting appetite, premium collection policy, profitability issues, pricing and coverage issues.
- Possess the capability to handle all lines of business and all types of rating programs
- Capable of looking beyond individual account transactions; managing a book of business to achieve new business, renewal retention and ROE objectives in support of the Division.
- Handle all aspects of processing the Broker accounts.
- Perform financial analysis on the audited/reviewed financials or other financial information of insures using appropriate tools.
- Create and solicit renewal applications from the broker after reviewing the expiring policy and loss information.
- Underwrite endorsement requests from brokers and sign-off where required.
- May assist other underwriters in processing renewals, new business and endorsements
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Key Risk is looking for an experienced Java Developer to immediately assist in the implementation and integration with Guidewire's Claim Center and Policy Center products. As the business continues to progress in its "technical revolution" we are seeking highly adaptable Java developers to help build that bridge into the future.
Principle Responsibilities
- Work with a cross-company team to implement Guidewire's Claims Center and Policy Center applications (Java 8)
- Externalize, enhance and maintain our current PremiumSync web applications
- Create, design and test web-based Java applications to provide customer manual data entry and batch processing / consuming services
- Support, as needed, for legacy Java application (Java 6) until the transition to Guidewire is complete
- Attention to quality and disciplined software development practices including: Code Reviews, Unit testing, documentation, build and release management
- Strong analytical and problem-solving skills
- Provide appropriately timed task estimates by understanding and planning for technical/project dependencies
- Improve existing applications or influence technical direction on a project, resulting in time or cost savings to Key Risk
- Contribute to one or more “squads” to deliver a product increment according to the Release Train schedule
- Collaboration with other developers and mentoring of junior developers
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Key Risk is looking for an enthusiastic and experience underwriter with established relationships to join our team. The successful candidate will be responsible for contributing to achieving and exceeding the regions’ profit plan through proper risk selection, agency management, and communication of Key Risk’s value proposition.
Principle Responsibilities
- Underwrite accounts in the middle market sector within established underwriting authority
- Manage a book of business totaling a minimum of $10,000,000
- Develops and maintains relationships with 10-15 agencies
- Responsible for a moderate number of agencies including partners with Advantage and/or Premier status within our Key Alliance agency structure
- Achieves/exceeds planned accident year loss ratio, rate change, renewal retention and inforce premium goals
- Takes initiative to recommend potential improvements in underwriting principles, techniques or appetite
- Complies with insurance filings and regulatory requirements
- Research new market niches, serve as an industry lead, and participate in special projects
- Establishes a knowledge base of agency needs, staff, target markets, and contracted insurers
- Performs agency evaluations and establishes agency goals within required time frames and expectations
- Participates effectively in new and renewal team sales activities and Client Service Management (CSM) meetings to obtain and retain profitable business