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Summary
To evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for risks with a focus on non-admitted primary and excess Miscellaneous Professional Liability risks. Manage and maintain good Wholesale Broker relationships. Meet and maintain the production, profitability, and service standards established for the company.
Essential Duties and Responsibilities
- Adhere to underwriting authority level as per on file with Manager.
- Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit.
- Meet/Exceed production, profitability, and service targets.
- Ability to research and solve more complicated problems and make decisions.
- Determine final coverages and pricing for commercial risks.
- Review claims and loss information on individual risks. Use this information to identify and re-evaluate accounts and develop strategy for dealing with exposures and frequency issues.
- As a team with the Manager, manage the portfolio profitability and identify favorable and unfavorable classes of business.
- Maintain quality and time standards as established.
- Be informed/knowledgeable of industry issues and activities through formal educational processes to develop underwriting skills.
- Identify and cultivate brokers with new business opportunities.
- Perform other duties as assigned.
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To evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for risks with a focus on non-admitted primary and excess Miscellaneous Professional Liability risks. Manage and maintain good Wholesale Broker relationships. Meet and maintain the production, profitability, and service standards established for the company.
Essential Duties and Responsibilities
- Adhere to underwriting authority level as per on file with Manager.
- Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit.
- Meet/Exceed production, profitability, and service targets.
- Ability to research and solve more complicated problems and make decisions.
- Determine final coverages and pricing for commercial risks.
- Review claims and loss information on individual risks. Use this information to identify and re-evaluate accounts and develop strategy for dealing with exposures and frequency issues.
- As a team with the Manager, manage the portfolio profitability and identify favorable and unfavorable classes of business.
- Maintain quality and time standards as established.
- Be informed/knowledgeable of industry issues and activities through formal educational processes to develop underwriting skills.
- Identify and cultivate brokers with new business opportunities.
- Perform other duties as assigned.
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The Policy Services Representative ensures timely and quality service to underwriters and agents by processing policy and customer service related documents and endorsements for commercial accounts within the service guidelines established. May participate in screening and quoting commercial accounts within the authority levels established.
- Provides timely and high quality service to agents through the processing of quotes, policies and other service related documents within time service and quality standards determined by management.
- Adapts and leverages new technology and innovation to manage a book of business based on business need while maintaining high standards of Client Service Infusion (CSI) through responsiveness and resourcefulness.
- Provides assistance to other Policy Services Representatives.
- Contributes to the team by accomplishing the Policy Services budgeted expense objectives and time service objectives. Provides ideas for and assists with the execution of improving current processes and procedures.
- Occasional travel to agency, company and other required meetings a must.
- Develops positive relationships with agencies through professional communication.
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Position Purpose:
Develops regional and local Business Strategic, Tactical and Operational plans. Executes Action Plans leading to the accomplishment of Company goals. Develops deep agency relationships and represents the Company locally, regionally and on a national basis. Will work with Sr. Management of the Company and Regional Companies as required to drive both growth and profitability. Participate in the development of Marine and Property strategic and tactical plans based on company plans, technological advances, and corporate plans. Will work within limits of authority requiring the highest degree of technical complexity and coordination. Focus will be on complex property, marine risks and programs that will drive profitable growth.
Essential Duties and Responsibilities:
- Must be able to work independently in an entrepreneurial environment.Builds superior distribution partnerships with agents and brokers. Develops and implements sales plans to leverage profitable business growth.
- Analyzes applications, determines acceptability of risk in accordance with Company guidelines and practices in order to make the appropriate underwriting decisions. Applies underwriting guidelines and appetite to risk selection and pricing.
- Keeps current on state/territory issues and regulations, industry activity and trends and freely shares information with others. Negotiates with agents to reach positive and profitable outcomes.
- Develops a diverse book of business consisting of varied inland marine and property classes of business, risk size and complexity.Analyzes quality, quantity, and profitability of risks underwritten and prepares reports for management review.
- Assists in the management of the Inland Marine and Property business to achieve the goals and objectives established. Ensures continued profitable growth. May provide guidance and assistance to other underwriters and to other functional areas, particularly when related to cross-sell opportunities.
- Collaborates with management on risks exceeding authority level or requiring special handling. Provides assistance to underwriters requiring referrals due to the authority levels. Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational execution, planning and product reviews.
- Collaborates with Regional Companies in developing regional inland marine and property business plans.Assists with product development in creation of innovative products and service to introduce to the market.
- Collaborates with business partners in Risk Control, Actuarial, Finance and Claims to driver profitable results.Develops program opportunities
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- Accept, modify, or reject risks in accordance within Company guidelines and assigned authority level.
- Develop and maintain favorable business relations with agents including periodic agency visits.
- Assure all files contain thorough documentation of exposure analysis along with pricing and terms consistent with company guidelines.
- Review claims and loss information on individual risks and takes the appropriate action.
- Have a clear understanding of company’s underwriting strategy and guidelines including coverages, hazards, loss trends and competition.
- Select and write new and renewal accounts to achieve profit and production goals.
- Maintain established quality and time standards.
- Approve risks handled by less experienced underwriters up to the level of assigned authority and act as a resource to them.
- Coordinate loss control, claim, audit, and billing services as needed.
- Refer risks outside written authority to management for approval.
Perform other duties as assigned
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- Learn the renewal underwriting process through successful completion of Training Objectives and incrementally take on the responsibilities of an acting renewal underwriter
- Input select data into rating system;
- Solicit renewal underwriting data for non-delegated authority business;
- Follow-up on outstanding quotes as proposed effective dates approach;
- Process clearance of incoming submissions, including review for completeness – as needed;
- Provide timely, courteous and efficient service to all internal and external clients;
- Perform other duties as assigned;
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We have a current opportunity for an Assistant Underwriter. The main responsibilities of this role are:
- Assessing new and renewal policies and performing pre-renewal reviews to ensure risk acceptability, pricing, coverage, terms and conditions
- Verifying issuance compliance and addressing any discrepancies
- Participating in book management by reviewing individual policies or a homogenous group of policies to monitor production, profitability and compliance
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We have a current opportunity for a Senior Assistant Underwriter. The main responsibilities of this role are:
- Assessing new and renewal policies and performing pre-renewal reviews to ensure risk acceptability, pricing, coverage, terms and conditions
- Verifying issuance compliance and addressing any discrepancies
- Participating in book management by reviewing individual policies or a homogenous group of policies to monitor production, profitability and compliance
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The Project Manager role is a facilitator serving the Product Owner and Development Team in their quest to do everything possible to support the customers. This support includes building and continuously grooming the backlog. Support for the project team is done through sprint and release retrospectives as well as providing an on-going picture of the progress through burndown charts and release goals.
RESPONSIBILITIES
- -Hands on leader assisting as necessary to get the project completed.
- -Leads and demonstrates value added principles to the team.
- -Ensures Agile/Scrum concepts and principles are adhered to, and is the voice of reason and authority making tough calls.
- -Continuously monitors and notes differences and issues as they arise and elevates them to management.
- -Facilitates discussion and alternatives or different approaches.
- -Brings disclosure and transparency to the business about development and grows trust.
- -Continually grows their craft learning new tools and techniques to manage themselves and a team.
- -Facilitates and documents all scrum meetings including daily stand up meetings, sprint planning and backlog grooming.
- -Supports the product owner and business analyst in backlog management and maintenance.
- -Produces Backlog and Sprint Burndown charts
- -Documents / Grooms the backlog.
- -Drives the sprint and release planning
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SUMMARY
Complete responsibility for the areas of desktop support, helpdesk, data center operations, network and telecommunications and certain desktop software solutions. Plans, directs, and leads activities for systems oriented technology projects to ensure that project goals are accomplished by performing the following duties personally or through subordinate staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SERVER ADMINISTRATION AND DATA CENTER OPERATIONS
- Manages activities of staff and third-party contractors supporting the build, on-going operations and decommissioning of servers, storage and the networking environment.
- Establishes the vision and strategy for computing operations in support of the broader technology strategy and business strategy.
- Continually refine appropriate metrics to ensure data center operations are meeting customer satisfaction levels. Specifically monitoring areas such as application performance, system capacity and application availability.
- Responsible for leading IT Compliance and ensuring regular audits are completed and standards are being met.
- Responsible for ensuring the security and compliance with security standards within the local environment.
- Responsible for data center operations management including nightly backups, disaster recovery planning and execution, server software and hardware, storage systems, power systems, system security and all other devices required for the efficient running of the data center.
- Oversees management of all local network and communications facilities including LAN and telephone communications.
DESKTOP & HELPDESK MANAGEMENT
- Manages activities of staff and third-party contractors who provide problem-solving support to computer users.
- Coaches help desk staff in solving non-routine or complex software, hardware, network and procedure problems.
- Establishes practices that achieve excellence in customer service.
- Confers with staff, computer users, supervisors and managers to determine requirements for new or modified software and hardware and manages the implementation of hardware.
COMMUNICATIONS & FACILITIES MANAGEMENT
- IT staff member responsible for leading IT efforts associated with a company Business Continuation Plan and/or IT Disaster Recovery plan.
- IT liaison to the business community for all issues associated with the Nautilus physical facility including wiring, alarm systems, electric systems and employee work environments.
- Coordinates closely with the facilities management team to manage the power supply and redundant power supply to the building and data center.
PROJECT MANAGEMENT
- Consults with management and customers and reviews system project proposals to determine goals, time frame, funding limitations, functional scope, staffing requirements, and allocation of resources.
- Understands and participates in the definition of technical scope, specifications and objectives of systems projects and schedules project deliverables, milestones, and required tasks.
- Develops project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
- Establishes and monitors standards and procedures for systems support, computer operations, security, project reporting, release management, configuration management and documentation.
RESOURCE MANAGEMENT
- Responsible for allocating resources and accurately tracking actual resource time spent. Resources should be aligned to priority items as determined by the Technology Council, Technology Planning team and Cherwell request in that order.
- Works with individual team members to set performance goals and meets with them regularly to review progress towards those goals.
- Utilizes previously developed leadership and management skills to mentor, train and support staff, complete professional performance reviews and develop career plans for a staff of IT professionals.
- Coordinates recruitment or assignment of project personnel, including contractors. Directs and coordinates activities of project personnel to ensure projects stay on schedule and within budget.
- Establish individual development plans for all staff based upon mid to long term skill and technology needs.
CUSTOMER RELATIONSHIP MANAGEMENT
- Uses advanced communication and team building skills to establish and maintain relationships with key business contacts throughout Nautilus. Acts as a conduit for understanding high-level business needs and priorities. Is responsible for customer satisfaction relative to desktop systems, data center operations, communication and hardware.
- Has or develops a solid understanding of the Insurance industry as a business and Nautilus business functions in particular.
- Provides timely updates to business stakeholders on project status, risks and costs when appropriate.
BUDGET & COMPLIANCE MANAGEMENT
- Responsible for establishing yearly budget forecast for staff expenses, operating expenses and capital expenses in support of areas of responsibility.
- Responsible for managing within current year’s departmental budget.
- Liaison with corporate SOX and Audit teams and primary point of contact for SOX and IT Compliance testing. Provide evidence of compliance in support of year E&Y SOX audit.
- Keep compliance records up to date in RSA Archer
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SUMMARY
Nautilus is looking for an experienced Application Developer to assist in building out our core product. The developer will have experience working with the user interface, database and data warehouses, and system integrations. Work with our business users to identify, design and develop applications that answer business questions and provide information for our users to effectively run their business.
RESPONSIBILITIES
- Be able to work in a fast paced AGILE/SCRUM environment, reading user stories as user requirements.
- Consult with business users and business analyst to ensure proper requirements are defined, and details are identified for application needs. Recommend solutions based on business and data knowledge.
- Recommend new initiatives, timelines, deliverables and recommended resources required to answer new business solutions.
- Develop and test applications using our current technology platform based on defined requirements. Mentor more junior level developers assisting them in their development efforts.
- Work closely with the database/warehouse team to ensure the proper data is available in the format needed for application development. Ensure performance and validity of data is top priority
- Implement new applications and ensure production accurately reflects the proper versions, while ensuring test and QA environments are properly utilized by the team
- Proactively ensure current applications correctly report accurate data. In the event of discrepancy work closely with the business, our database team, to ensure accurate data is displayed.
- Follow standards for the application team and ensure proper documentation is created for all new changes to ensure ease of ongoing maintenance, recommend new standards as necessary
- Provide training and support for our users to ensure they are able to successfully utilize our tools, and have the knowledge to self serve themselves
- Works closely with the Systems Support team to ensure that all applications/systems being developed have met the required hardware & system specifications.
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SUMMARY: The Quality Assurance Analyst’s role is to execute on established quality assurance standards and measures for the information technology services within the organization. This individual will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.
RESPONSIBILITIES:
Strategy & Planning
- Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
Acquisition & Deployment
- Analyze documentation and technical specifications for any new application under deployment or consideration to determine its intended functionality.
Operational Management
- Create and execute test plans and scripts that will determine optimal application performance according to specifications.
- Verify and revise quality assurance standards as needed.
- Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
- Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
- Make recommendations for improvement of applications to programmers and software developers or engineers.
- Communicate test progress, test results, and other relevant information to project stakeholders and management.
- Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
- Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
- Assist in the development of change control processes, practices, and guidelines for new and existing technologies.
- Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications.
- Cultivate and disseminate knowledge of quality assurance best practices.
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We currently have an exciting opportunity for a Sr. Litigation Specialist –with potential for remote employment. Primary responsibilities include:
- High severity, high complexity losses in all 50 states
- CGL, Miscellaneous Professional Liability, Liquor Liability
- Commercial Excess GL, Personal Umbrella
- Some Intellectual Property and New York Labor Law
- Declaratory Judgment Actions
- Substantial coverage analysis of manuscript forms and close partnering with Underwriters
- Some travel for mediation and trial attendance
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This position is an important role in the Nautilus accounting department. This role supports the statutory reporting and regulatory coordination for five insurance companies. In addition, this role has accounting responsibilities for business analysis, month-end close, and some budget responsibilities.
REQUIREMENTS
-Prepare and coordinate statutory filings
- Business Analysis
- Participate in month-end close
- Participatei n annual budget process
- Support various accounting and regulatory initiatives
- Other duties as assigned by the manager
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Position Purpose:
Provide rating, policy preparation/issuance and data processing functions in support of Commercial Lines Underwriting.
Essential Duties and Responsibilities:
- Rates and issues various transactions including but not limited to new business, renewals, endorsements, and cancellations involving all Commercial Lines of Business for the licensed States within the Company, using available data processing equipment.
- Ability to read and comprehend instructions provided for navigation and effective use of Company Policy Rating System, Imaging System, External Site Rating Bureaus and other system supported rating tools. Ability to read, comprehend, and use judgement in following Bypass criteria. Ability to manage multiple tasks and meet established deadlines.
- Meet established production goals while maintaining high levels of quality. Manage work to meet established company service standards.
- Classifies risks and rates according to current manual rules and related instructions.
- Contacts Agents, Bureaus, or Company Underwriting regarding rating matters. Responds appropriately to agents' or underwriting requests for rating information.
Other Duties
- Participate in testing and on-line technical assistance to team members.
- Coordinates various job duties in an effective and efficient manner.
- Maintains good working relationship with supervisor, associates, agents, and public and contributes to a cooperative work environment.
Performance Expectations:
This position will be assessed based on achievement of the following elements of performance: Attainment of goals/standards for this position; Dependability (Appropriate use of time and resources, including but not limited to phone use, attendance, promptness, funds or asset use;Customer service/sensitivity (of internal and external customers); Teamwork.
Other additional elements of performance will impact this position and will be provided by the supervisor of this position.
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This position will be providing overall requirements gathering, design, development and support of build, test, and automated deployments jobs for application teams within BTS. Moving towards true continual integration with DevOps framework.
Key Accountabilities
- Demonstrates a robust understanding of all functional and technical aspects of a system
- Can produce significant new system functionality or defect resolution with minimal direction
- Creates design specifications that demonstrate an understanding of most interfacing systems and supported business processes. (can understanding business processes go to the developer/analyst)
- Routinely proposes improvements to a system to improve supportability or usability
- Can perform adequate peer review on any changes in the system
- Can be consulted to provide recommendations to solve business issues based on experience and knowledge of current technology
- Demonstrates solid development processes including code review, documentation, and unit testing
- May provide rotating on-call support of production systems
- Ensure high-performing and scalable solutions by proactively monitoring and assessing various performance metrics both pre and post-implementation
- Provide end user mentoring and training in 1-1 and small group settings
- Partner with the various subsidiaries to create a vision for future advancement of our applications
- Enforce current Change Management and SOX Policies
- Travel for this position is approximately 5-10%
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Under the supervision of the Chief Underwriting Officer, the AVP Lead Program Manager will assist in the managing and developing of various Property and Casualty programs.
Responsibilities include but are not limited to:
- Direct management of assigned programs and all facets related as the main point of contact for BPS.
- Work with several other departments such as Actuarial, Regulatory Compliance, Finance, Claims, and IT to maintain the quality, integrity and profitability of assigned programs and in the development of new programs.
- Conduct regularly scheduled underwriting audits of assigned programs.
- Assist with due diligence on new prospective programs.
- Policy Forms Analysis
- Rating Analysis
- Ensure adherence to underwriting standards, audits, rate adequacy reviews
- Evaluate coverages against competitors and work with business partners to develop/enhance coverage forms
- Assist in preparing form and rate filing packages with state insurance departments
- Conducts reinsurance reviews as directed and purchase facultative reinsurance as needed.
- Develop and recommend analytics for data mining and program portfolio management.
- Conduct training sessions on underwriting issues.
- Willingness & ability to travel two (2) times per month, on average. Note this travel would include overnight stays.
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Position Purpose:
Own and manage administrative and support details necessary to ensure the accurate and timely processing of endorsements, new business, and renewals. Contribute to company profit objectives by making decisions regarding renewal acceptability and changes to policies according to assigned authority.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each of the following essential duties and responsibilities satisfactorily. Other duties may be assigned.
- Set up new business files after they have been reviewed by the Underwriter including:
- Underwriting guide hazard grades
- Identification and analysis of website or other online details of risk.
- Review of prior carrier information and analysis of any loss information submitted.
- Review of application against common, key rating and underwriting information needed including but not limited to: driver and loss information; building age and all COPE info; need for reinsurance based on limits and class; driver to vehicle ratio; correct classes used for auto, GL and WC; EM information available; larger IM items and controls, etc.
- Checking internal underwriting resources used to manage property capacity and exposures
- Ordering and reviewing financials and property valuations
- Quote accounts upon request by Underwriter.
- Perform experience rating on accounts where applicable.
- Order loss control reports, MVR's, as well as use other external resources and suspend for information as requested by the Underwriter.
- Review and order the renewal to the Underwriting Services Department of accounts subject to authority levels.
- Order renewals over assigned authority level after they have been reviewed by the underwriter.
- Review renewal application if applicable and make appropriate changes.
- Review all incoming correspondence and handle a much as possible before passing up to the Underwriter.
- Be the first point of contact on service issues, billing questions, etc. being called or faxed in by agent.
- Handle endorsements with in authority returned from the rating and processing department.
- Visit key agents within the territory at least once a year.
Performance Expectations:
This position will be assessed based on achievement of the following elements of performance: Attainment of goals/standards for this position; Dependability (Appropriate use of time and resources, including but not limited to phone use, attendance, promptness, funds or asset use; Customer service/sensitivity (of internal and external customers); Teamwork.
Other additional elements of performance will impact this position and will be provided by the supervisor of this position.
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Position Purpose:
Own and manage administrative and support details necessary to ensure the accurate and timely processing of endorsements, new business, and renewals. Contribute to company profit objectives by making decisions regarding renewal acceptability and changes to policies according to assigned authority.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each of the following essential duties and responsibilities satisfactorily. Other duties may be assigned.
- Set up new business files after they have been reviewed by the Underwriter including:
- Underwriting guide hazard grades
- Identification and analysis of website or other online details of risk.
- Review of prior carrier information and analysis of any loss information submitted.
- Review of application against common, key rating and underwriting information needed including but not limited to: driver and loss information; building age and all COPE info; need for reinsurance based on limits and class; driver to vehicle ratio; correct classes used for auto, GL and WC; EM information available; larger IM items and controls, etc.
- Checking internal underwriting resources used to manage property capacity and exposures
- Ordering and reviewing financials and property valuations
- Quote accounts upon request by Underwriter.
- Perform experience rating on accounts where applicable.
- Order loss control reports, MVR's, as well as use other external resources and suspend for information as requested by the Underwriter.
- Review and order the renewal to the Underwriting Services Department of accounts subject to authority levels.
- Order renewals over assigned authority level after they have been reviewed by the underwriter.
- Review renewal application if applicable and make appropriate changes.
- Review all incoming correspondence and handle a much as possible before passing up to the Underwriter.
- Be the first point of contact on service issues, billing questions, etc. being called or faxed in by agent.
- Handle endorsements with in authority returned from the rating and processing department.
- Visit key agents within the territory at least once a year.
Performance Expectations:
This position will be assessed based on achievement of the following elements of performance: Attainment of goals/standards for this position; Dependability (Appropriate use of time and resources, including but not limited to phone use, attendance, promptness, funds or asset use; Customer service/sensitivity (of internal and external customers); Teamwork.
Other additional elements of performance will impact this position and will be provided by the supervisor of this position.
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The Senior Accountant will be involved in all accounting and reporting functions as well as any financial projects. The incumbent will be integral to the Finance Department and will be responsible for the accurate processing and preparation of the monthly/quarterly financial data. This position will require satisfactory completion daily, weekly and monthly accounting tasks and activities, which include cash application, account reconciliations, intercompany transactions and settlements, and maintaining the general ledger. This position will also assume the position of SOX Coordinator for the organization.
- Preparation of monthly/quarterly journal entries
- Apply cash collections and resolve outstanding AR balances
- Work the CFO and Assistant Controller in month/quarter end processes including preparation of account reconciliations and other closing analyses and reports
- Assist in the completion of the Quarterly CFO package
- Establish and maintain effective working relationships with parent company and affiliate personnel
- Assist in the Annual Planning Process
- Assist in the non-IT Sarbanes – Oxley Compliance
- Monitor the implementation and maintenance of accounting control procedures
- Participate in audit processes, including audits conducted by external public accountants, state regulatory examiners and parent company auditors
- Have an understanding of reinsurance contracts and accounting
- Keep CFO and Assistant Controller apprised of any issues that may impact timely and accurate financial reporting
- Review monthly T&E reports for accurate account coding and adequate support documentation
- Perform other duties as assigned