Focusing on insurance operations, the Office Manager serves as the primary contact for the coordination of most Atlanta office location daily operations, support site senior leadership agenda, and support of the various ongoing activities within the office.  Key functions include but are not limited to: - Serve as the key point of contact for main office vendors, such as maintenance, mailing, supplies, equipment repair. Monitor office machines, and problem-solve issues as needed (including postage meter, copiers, conference room scheduling). - Monitor and maintain inventory of necessary office supplies; order supplies as needed to keep basic supplies stocked, and to fulfill special requests from staff. - Primary liaison with internal accounts payable team for vendor management, coding, invoices, payment processing (domestic and international) and research as needed.   - Support the credit card, expense reimbursement, and service now ticketing processes (software deployment, system access, issue identification, etc.) using varying software. - Provide support and planning, meetings, staff events. This includes logistical research and planning, day-of support, and invoice / billing management. - Maintain responsibility for general office upkeep and look and feel. This includes keeping kitchen and supply areas stocked, clean and operational.

As a Telephonic Nurse Case Manager, you will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers. - Coordinate and implement medical case management to facilitate case closure - Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care - Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure - Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction - Acquire and maintain nursing licensure for all jurisdictions as business needs require - Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services - Document activities and case progress using appropriate methods and tools following best practices for quality improvement - Coordinate job analysis with employer to facilitate return to work - Engage and participate in special projects as assigned by case management manager - Occasionally attend on site meetings and professional programs - Review job analysis with physicians - Foster a teamwork environment - Maintaining and updating the Official Disability Guidelines (ODG) in reference to the injured worker status

The Operations Manager will align and support the organization’s processes, systems and strategic goals while working cross functionally on initiatives to drive our internal and external customer experience.   This roll will lead data driven decisions regarding the strategy of our operations team. The operations manager will lead leaders of people and professional level individual contributors. The role is responsible for quality assurance oversight and the successful delivery of company projects. This includes regular review of functional team’s workflows and effectiveness while working with business analysts to identify data needs to deliver on our brand promise.   An Operations Manager fulfills the primary responsibilities of the role by executing the following duties and tasks: - Managerial oversight of operations and business analyst teams to align, support and enhance operational processes and workflows across all functions of the company. - Lead teams to proactively review and analyze data to identify areas for process improvement, innovation, and opportunities for operational efficiency and constructive collaboration. - Provide timely coaching and feedback and conduct crucial conversations to drive and manage individual and team performance. - Collaborate with department leaders and team members to establish annual goals and create individual development plans. - Assess talent, identify development and training opportunities, and conduct regular coaching and feedback meetings to enable the team to deliver on established goals. - Assist department leadership with short and long-term strategic planning. - Develop, recommend, and implement strategic department initiatives in collaboration with department leadership. - Formulate and deliver professional communication to vendors, agencies, and other stakeholders. - Communicate status of team performance and progress of special tasks and projects to key stakeholders and senior leadership and collect feedback to improve results. - Actively research, creatively design and implement effective methods to educate and develop the operations teams. - Partner with HR and leadership team to execute on our talent management strategies to increase employee engagement, drive performance and foster a psychologically safe environment. - Lead teams that collaborate across various company functions such as finance, data, and claims to identify and implement operational best practices. - Annual review and oversight of the operations budget including expense budget of direct reports and team. - Own the resolution of escalated business situations with both internal and external customers. - Demonstrate a deep understanding of the BerkleyNet business operations and systems. - Lead or participate in special and/or cross-functional project teams related to company strategic initiatives.

Focusing on the insurance business, the Senior Financial Analyst is primarily responsible for assisting with all aspects of the accounting and reporting and the preparation of various components of the company’s financial reporting packages based on US GAAP and Statutory requirements.  Key functions include but are not limited to: - Prepares profit and loss statements, and other financial reports. - Preparation and analysis of supporting schedules for journal entries in a controlled and timely manner. - Participate in the development and maintenance of a chart of accounts and general ledger as well as company accounting policy and administer approved accounting procedures. - Create various financial analysis and present findings to managers and/or executives. - Coordinate, compile, and review SOX related activities for the business unit.

The AVP, Lead Program Manager reports to the Chief Underwriting Officer and assists in the managing and developing of various Property and Casualty programs.  S/he works closely with program partners in evaluating risk characteristics to determine potential business opportunities in accordance with guidelines and philosophy.   Key functions include but are not limited to:  - Works with several other departments such as Actuarial, Regulatory Compliance, Finance, Claims, and IT to maintain the quality, integrity and profitability of assigned programs and in the development of new programs. - Responsible for underwriting referrals for assigned programs. - Conduct regularly scheduled underwriting audits of assigned programs. - Assists with due diligence on new prospective programs. - Drives overall underwriting discipline and profitability of underwriting portfolio with partners. - Conducts Policy Forms and Rating Analyses - Ensures adherence to underwriting standards, audits, rate adequacy reviews - Evaluates coverages against competitors and works with business partners to develop/enhance coverage forms - Coordinates preparation of form and rate filing packages with state insurance departments - Conducts reinsurance reviews as directed and purchases facultative reinsurance as needed. - Develops and recommends analytics for data mining and program portfolio management. - Conducts training sessions on underwriting issues.

The Senior Casualty Underwriter will work in a team setting generating, underwriting and analyzing accounts for development of new and renewal Casualty business.   - Compliance with underwriting documentation rules and guidelines. - Maintain an acceptable underwriting profit. - Adherence to Admiral underwriting guidelines and referral compliance. - Development and maintenance of key broker/agent relationships. - Participates in all internal company training and continuing education. - Remains current on product releases as it pertains to line of business. - Leads strategic marketing calls to key brokers (up to 25%). - Management and development of business and broker relationships new to the organization. - Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness. - Active mentorship and training of Associate Underwriters and Underwriters. - Act as a referral authority for Associate Underwriters and Underwriters.

The Casualty Underwriter will work in a team setting generating, underwriting and analyzing accounts for development of new and renewal professional lines of business.   - Compliance with underwriting documentation rules and guidelines. - Maintain an acceptable underwriting profit. - Adherence to Admiral underwriting guidelines and referral compliance. - Act as referral authority for Associate Underwriters. - Development and maintenance of key broker/agent relationships. - Management and development of new business and broker relationships. - Coordinate strategic marketing calls to key brokers (up to 25%). - Participates in all internal company training and continuing education. - Remains current on product releases as it pertains to Professional. - Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness.

The Associate Underwriter - Casualty will work in a team setting underwriting and servicing renewal accounts for the development and retention of our Professional Lines business.   - Production and underwriting of new and renewal account business. - Compliance with underwriting documentation rules and guidelines. - Maintain an acceptable underwriting profit. - Adherence to Admiral underwriting guidelines and referral compliance. - Development and maintenance of key broker/agent relationships. - Participates in all internal company training and continuing education. - Remains current on product releases as it pertains to Professional. - Attends strategic marketing calls to key brokers.

Berkley Environmental is looking for an enthusiastic Business Analyst to partner between operations, IT and our business units to provide support.  IT support related to business analysis, data analysis, quality assurance testing and support related to a variety of software applications.  Business support related to Commercial Auto, General Liability, Workers Compensation, and Non-Admitted Lines of business processing.  The successful candidate will be responsible for reviewing, analyzing and evaluating user requests, as well as coordinate and monitor requests through to successful resolution.   The ideal candidate must be able to multi-task, managing multiple projects at once while serving as the subject matter experts for the operational team.  The individual must be detailed oriented and proactive.  Additionally, they should be solution oriented to help develop the best and most efficient ways to continually improve. The individual will be able to work with minimal supervision and go above and beyond for our business partners and in assisting their team members.   - Serves as a conduit between the business community and IT - Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests from the underlying true needs - Assist in the collection and consolidation of information to document the business requirements on project initiatives - Effective communication with internal teams and external vendors to deliver functional requirements like user screen and interface designs - Provides backup for other Business/Operations Analyst team members - Review, recommend and update policies and procedures to improve performance, company policies and business processes. - Strive to consistently improve the overall efficiency, value, and internal support of the operations. - Enhance workflow and cross-departmental engagements - Develop working relationships with internal working counterparts (IT, accounting, claims, underwriting and others) to facilitate productive exchanges of information to improve efficiency and promote compliance. - Perform all other duties as assigned

We have an opportunity for a SeniorUnderwriter to join our Berkley Accident and Health (BAH) team!  You will seek profitable growth of the company’s portfolio of stop loss business by analyzing and selecting risks based on qualified underwriting criteria that adhere to the company’s established underwriting guidelines. You will work cross-functionally with clinical, actuarial, claims and distribution to carry through new and renewal business strategies in a professional and thoughtful manner.   This role can be based in any of our following office locations: Hamilton, NJ; West Hartford, CT; Kulpsville, PA; or Marlborough, MA   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions include but are not limited to: - Write and retain profitable stop loss cases adhering to the company’s guidelines and within assigned letter of authority - Work collaboratively with clinical underwriting staff to ensure adequate risk premium is established based upon known, ongoing claimants - Develop and maintain successful relationships with target production sources within assigned programs, as well as with BAH Sales and Account Management teams - Accurately document underwriting thought process and authority reviews through company journal and filing system

The Sr. Underwriter, Equine provides technical and authoritative support, as well as effective management, for all underwriting/administrative initiatives in the accomplishment of the corporation’s financial, strategic and business plan objectives as respects to the Equine/Cattle Program.  Key functions include but are not limited to: - Manage a book of equine and livestock mortality business - Responsible for the growth of that book to meet the goals and objectives of the business unit - Achieve terms, conditions and pricing that meet company profit objectives - Achieve loss ratio and production goals and deliver exceptional services in a timely manner - Collaborate with agents and brokers to foster productive and profitable relationships - Participate in continuing education and training

Responsible for maintenance and continuous improvement of the Berkley Human Services marketing platform.  Manage department projects, research and track sales data, maintain promotional materials inventory, plan/coordinate meetings and events and maintain databases. Create and manage marketing communication plan. Manage all contracting processes and implement continuous improvement. - Manage and leverage Salesforce and associated applications. - Use Adobe Suite to create in-house marketing materials. - Create innovative marketing campaigns and present the recommendations to management. - Write and edit promotional literature, newsletters, direct marketing and internet marketing projects. Must work effectively as part of the team to communicate, coordinate, and integrate marketing and apply best-in-class practices to all efforts. - Provide practical marketing and communication expertise across all networks/channels/genres on both specific initiatives and a variety of ad-hoc projects. Provide Project Management as needed. - Investigate the performance of a company’s marketing campaigns and strategies through evaluating key performance metrics. - Collaborate with various departments to come up with branding ideas, graphic designs, promotional materials and advertising copies. - Discover effective marketing and promotional channels, to be used to relay product messages to customers. - Provide continuous marketing support for existing agencies and programs. Manage communications internally and externally around such programs. - Develop write, and communicate marketing plans, promotional recaps, briefs, project recommendations and presentations. Provide campaign analytics reports as required. - Help develop training information to include videos, virtual classrooms, webinars, etc. - Consult and assist other Berkley Operating Units with projects as needed. Provide Marketing best practices and expertise. - Management of various internal platforms such as ETools. - Monitor inventory of brochures and other printed materials, informing Marketing Manager of costs and usage. - Maintain records of all buys and ads placed, both printed and media. - Assist with other copywriting assignments as required.  

Aspire is seeking a collaborative leader for our Business Intelligence Team.  At Aspire, data is a core asset, and this position will play a key role in how our organization derives insights from data for our business operations.  The Business Intelligence Manager partners in making informed, data-driven decisions and promotes the advancement of Aspire’s analytical culture and capabilities.  They will help provide insights and competitive advantages across a variety of insurance products and are ultimately responsible for developing, implementing, and executing the BI team’s vision against company goals.   As Manager of the Business Intelligence Team, you will be actively leading and executing the design, development, and testing of analytics and reporting platforms.  You will develop a strong understanding of Aspire’s business and the strategic direction and will provide the data and analytics to help align efforts with Company goals.  As a leader, you will seek and implement opportunities within the team and department.   As a leader, you are responsible and accountable for your implementation tasks related to delivery of reporting and analytics assets to our business. You will ensure quality in your and your team’s deliverables. You will embrace continuous learning by staying current on the latest innovations within the industry.    This individual will work closely with Business teams to turn data into critical information and knowledge that can be leveraged to make sound business decisions.  The Business Intelligence Manager partners in making informed, data-driven decisions and promotes the advancement of Aspire’s analytical culture and capabilities.   This role can be located in any of our three offices - Scottsdale AZ, West Chester OH, or Richmond VA.  

Drives distribution partner acquisition and profitable new business growth within assigned territory. Collaborates with Executive Portfolio Underwriter and Portfolio Underwriting team partners in alignment with retention goals and to ensure coordinated communication with distribution partners. Applies advanced level Underwriting, Sales, and Distribution Management skills to support overall book management.   • Responsible for identifying, evaluating, and recommending new distribution partners and ensures that partner goals and strategies are in line with the company's overarching objectives. • Oversees the initial training and ongoing education of agency partners on systems, processes, appetite, and underwriting criteria. • Facilitates comprehensive performance evaluations and book reviews with distribution partners, focusing on key metrics such as sales targets, risk quality, profitability, and compliance. • Analyzes new business submissions, determines acceptability of renewal risk in accordance with Company guidelines and practices in order to make profitable underwriting decisions. Applies underwriting guidelines and appetite to risk selection and pricing. Consults and negotiates with agents to package appropriate solutions to meet the needs of the insured while ensuring profitable outcomes for BFM. • Collaborates with Portfolio Underwriters to maintain a healthy book of business consisting of varied inland marine and property classes, risk size, and complexity. Evaluates underwriting performance based on financial analysis. Includes rate, reserve adequacy, operational execution, planning and product reviews. • Prepares reports to management concerning quality, quantity, and profitability of risks renewed and non-renewals. • Serves as consultant to less experienced Portfolio and Sales Underwriters in areas of subject matter expertise. • Consults with management on risks exceeding authority level or requiring special handling.

The Marketing Communications Specialist supports our Marketing & Communications team in designing and executing strategic campaigns and initiatives. This role presents an exciting opportunity to take part in the evolution of Marketing and Communications at Berkley Technology Services (BTS), where you’ll be integral in developing strategic content to build trust and engagement with the BTS brand.   The Marketing Communications Specialist is highly organized, possesses excellent communication skills, have a passion for marketing and creative problem solving. They will develop knowledge and expertise in a variety of areas, including the W.R. Berkley and Berkely Technology Services businesses, Information Technology, and Information Security in order to effectively translate technical updates into clear, comprehensive communications. They will also work closely with the Director of Strategic Communications in developing engaging content for BTS employees while enhancing the BTS brand image and voice by being willing to ask questions, placing the customer experience at the forefront of our communications strategies and a commitment to continuous learning and improvement.   - Learn how our business works at all levels of the organization and operating units we serve while building expertise in IT, Information Security, and Marketing & Communications.  - Assist in the development and implementation of marketing strategies and campaigns across various channels, including digital, social media, and email while driving a consistent BTS brand voice and image.  - Contribute to IT project strategy and create content for better customer alignment and engagement, building narratives that are easy to understand at all levels of expertise.  - Build content for employee engagement activities including new hire on-boarding, employee recognition, internal newsletters, team building events, and more.  - Partner with HR to drive consistent branding for all recruiting initiatives, including the management of our website and enriching our social media presence.  - Embrace a test and learn mindset by contributing to brainstorming and developing new ideas to continuously improve the effectiveness of marketing and communications efforts.   - Build trusting relationships across the organization to better understand differing perspectives and viewpoints.  - Regularly measure and evaluate the success of deployed tactics and tools.  - Manage projects, utilizing department project management tool, to ensure content is publication-ready by launch deadline.  - Provide copy review and guidance for both internal and external communications.  - Actively participate in and lead projects involving stakeholders across the organization. 

The Entertainment Underwriter has responsibility for new and renewal business for his/her own book of business.  The position will be responsible for driving profitable growth with specific Entertainment brokers in multiple regions of the country.  Lines of business include entertainment packages, property, inland marine, general liability, automobile, umbrella, and workers' compensation.  Key functions include but are not limited to: - Developing and negotiating price, coverage, terms and conditions for all new business and renewals. - Implementing and manage effective pricing and rate strategies that will produce profitability, book growth, and successful producer relations - Developing and maintaining strong relationships with key producers, clients and relevant stakeholders - Developing and negotiating price, coverage, terms and conditions for all new business and renewals.

Are you ready to manage a highly skilled team and push them to greatness as a Technical Delivery Manager? We are looking for someone who, - Has a drive to lead. - Has initiative to perform and inspire others to perform at a high level. - Pushes themself, pushes others. Makes sure people keep their promises. Stretches the possible. - Takes ownership of business initiatives and outcomes. - Builds and fosters relationships required for smooth execution. - Takes a value driven approach to delivery using the SAFe Agile Framework. - Has a bias for action, operates with urgency. - Can handle high pressure situations and develop viable solutions to problems. - Able to operate independently, in thinking, and driving action across multiple teams and organizations to deliver value.   What we’ll bring - An engaged and supportive leadership team that will invest in you. - Talented engineering teams to work with. - A budget for continual improvement. - A broad group of industry experts who work closely with us on everything we do. Key Functions - Planning, coordinating, and communicating at a team and ART level. Identifying and resolving blockers for the teams. Identifying and mitigating current and future risks to delivery. - Actively monitoring delivery and identifying areas for continuous improvement. - Engaging with Business Stakeholders. Understanding their needs, priorities, and concerns. - Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption. - Balancing refinement activities alongside sprint deliverables to maintaining a healthy backlog. - Perform project analysis, manage risks, identify, and influence necessary course corrections, creatively solve problems. - Facilitates daily stand-ups, reviews, retrospectives, sprint planning, and demos, plans projects and releases. - Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams. - Onboarding resources and staff. Coaches’ teams to achieve higher levels of agile maturity. - Managing vendor relationships. - Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units. - Manages several concurrent projects to ensure their on-time delivery according to customer expectations. - Oversees Jira ticketing system and assigns tasks; and applies innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities. - Utilizes experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team.

The SecDevOps Security Architect is a pivotal role within the IT Security team, specializing in the integration of security practices within the DevOps lifecycle. This role is dedicated to embedding security into every phase of the software development and deployment process, ensuring that vulnerability management, particularly in application security within CI/CD pipelines, is prioritized. The ideal candidate will champion the SecDevOps culture and practices across the organization, driving the adoption of security as code and automation in security testing.   - Vulnerability Management: Lead the development and implementation of a comprehensive vulnerability management strategy, focusing on automated scanning, identification, and remediation of vulnerabilities in code and dependencies throughout the CI/CD pipeline. - Application Security: Design and implement application security best practices, including secure coding standards, security testing (SAST/DAST/IAST/RASP), and code review methodologies within the development lifecycle. - DevSecOps Integration: Embed security tools and processes into the CI/CD pipeline, ensuring that automated security testing becomes an integral part of the development process. - Cloud and Infrastructure Security: Architect secure cloud deployments and infrastructure as code (IaC) practices, ensuring that cloud environments and container orchestration systems (e.g., Kubernetes) are configured according to security best practices. - Security Automation: Develop automation scripts and tools to streamline security processes, including automated threat detection and response mechanisms, to support rapid development cycles. - Security Champion Program: Establish and lead a Security Champion program within development teams to foster a culture of security awareness and best practices sharing. - Incident Response and Threat Modeling: Enhance the incident response plan with SecDevOps principles, ensuring rapid detection, response, and recovery. Conduct threat modeling exercises in the early stages of the development lifecycle. - Security Architecture Review: Continuously review and update the security architecture to ensure it aligns with the latest SecDevOps practices, technologies, and threat landscape

The Information Security Engineer is responsible for implementing and managing a comprehensive security program to protect our organization’s data and systems from cyber threats.   They will work closely with other members of the IT team to ensure the security of our infrastructure, applications, and data.  - Identify and define system security requirements. - Design computer security architecture and develop detailed cybersecurity designs. - Prepare and document standard operating procedures and protocols. - Configure and troubleshoot security infrastructure tools & devices. - Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks. - Collaborate with other members of the IT team to ensure that security controls are implemented throughout our infrastructure, applications, and data. - Stay up to date with the latest cybersecurity threats and trends and make recommendations to improve our security posture accordingly. - Provide guidance and support to other members of the IT team on security best practices. - Provide “Person in Charge” (PIC) coverage when on rotation. This added responsibility is factored into your base salary.

Berkley Information Security is looking for a very motivated and organized scrum master to help guide a highly technical team in building and maintaining information security products, tools and security as code. They will be intimately involved in development of the team as a whole and will participate in planning and execution of critical strategic goals.   - Builds and develops a high-performance team - Promotes self-help / self-organization within the teams - Schedules, facilitates and coaches Agile routines and ceremonies including Sprint Planning, Daily Scrums, Backlog Refinement, Sprint Review, Sprint Retrospective and PI Planning) - Helps establish and support consistent reporting practices across the teams & foster a culture of continuous improvement - Works with Management to establish and maintain technical Roadmaps - Helps protect the development team from external requests during the Sprint work - Helps to remove or facilitate removal of impediments the team cannot resolve on their own - Works closely with other Scrum Masters and project managers to exchange best practices and help to continually improve the process - Facilitates the creation and adoption of working agreements and definitions of ready / definition of done, including use of appropriate tools, standards and best practices - Facilitates and enables an environment of collaboration, innovation and creativity - Challenges and enables the team to continuously improve through intentional Lean and data driven inspect and adapt cycles - Facilitates team and cross-team impediment removal for the team