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Are you ready to lead a high-performance team of Premium Auditors? If so, we want you to join our award-winning workers’ compensation insurance company in sunny San Diego, California.
This position is responsible for the supervision of daily work in our Premium Audit Department including: quality control, productivity, and managing internal and external auditors. This role is primarily focused on motivating, encouraging and coaching team members to be the best they can be at providing quality service to our customers. The job also involves delivering and facilitating employee training and development and, ensuring that processes, procedures and workflows are as customer-friendly and employee-friendly as possible.
Preferred Employers Insurance is a member company of the W. R. Berkley Corporation, a Fortune 500 company rated A+ (Superior) by A.M. Best Company. Take your career to the next level and join us! Find out why we are the preferred workers’ compensation insurance solution for California employers.
We offer:
- Professional career growth opportunities
- Benefits that include 401K and profit sharing
- A friendly, energetic and family-oriented workplace
- One of “The Best Places to Work” in San Diego per the SD Business Journal
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- Learn and become knowledgeable about our products, department processes, functionalities and requirements
- Research, understand and apply decision-making ability when handling customer inquiries
- Handle multiple priorities with attention to detail such as responding to customer calls, reviewing accounts, and completing transactions
- Based on authority level, make sound financial decisions on behalf of the company
- Understand and interpret data to drive efficiencies
- Work both independently and within a team environment
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Overview
Curious negotiators who always go for the win-win.
Work on a team that provides world-class claim management and managed care solutions.
You will utilize intelligent technology to deliver interactive risk management solutions.
As a Claims Representative, you will deliver BerkleyNet’s fast and easy customer experience, while investigating claims and negotiating the best outcome for both sides.
As a member of the Claims team, you will have a strong impact on our bottom line. Success in your role means success for the company.
Who we are…
BerkleyNet is an innovative and leading provider of workers compensation insurance and services. We were started in 2006 with the goal of delivering an easier solution for customers - driven by speed and simplicity. Since that time, we've developed a national presence and are recognized for our "Ridiculously Fast, Amazingly Easy" approach to workers compensation. If you are looking to join a fast-paced, energetic and passionate team with room for professional growth and development - BerkleyNet may be a great fit for you.
The BerkleyNet Way is…
- Fearlessly explores new paths
- Generates solutions and positive energy
- Be a community builder
- Be an original
- Embrace ownership and adaptability
- Responsiveness is our reputation
- Communicate openly and share knowledge
- Integrity is non-negotiable
Responsibilities
- Research learn and apply worker's compensation statutes
- Investigate claims as reported and determine eligibility for benefits and administer benefits as warranted
- Address client issues and respond to inquiries promptly
- Manage the progression of the claims process through collaboration with physicians, nurses, attorneys and other parties as needed
- Analyze and process claims with the ability to have ownership of policy and claim transactions
- Translate data and understand department processes, functionality and requirements
- Maintain compliance with federal and state regulations
- Must be able to work independently and within a team environment
- Performs other related duties as required and assigned
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Overview
Pragmatic and innovative software tester.
Be a key member of a fast paced, delivery focused team building IT Solutions. Provide excellent product support to a range of parties involved.
Who we are…
BerkleyNet is an innovative and leading provider of workers compensation insurance and services. We were started in 2006 with the goal of delivering an easier solution for customers - driven by speed and simplicity. Since that time, we've developed a national presence and are recognized for our "Ridiculously Fast, Amazingly Easy" approach to workers compensation. If you are looking to join a fast-paced, energetic and passionate team with room for professional growth and development - BerkleyNet may be a great fit for you.
The BerkleyNet Way is…
- Fearlessly Explore New Paths
- Generate Solutions and Positive Energy
- Responsiveness is our Reputation
- Integrity is non-negotiable
- Embrace Ownership and Adaptability
- Be a Community Builder
- Be an Original
- Communicate openly and share knowledge
Additionally, the ideal candidate for this position possesses the following:
- Ability to effectively multitask with strong attention to detail
- Program and process troubleshooting, finding patterns and logical thinking
- Excellent business analysis and communication skills
Responsibilities
Work collaboratively with developers, analysts and business units to deliver on our quality commitments, QA strategy and product development needs. Develop test plans and test scripts to expand our test libraries and advance our automated testing framework.
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This position will play a key role in success of business critical projects by defining overall solution architecture focusing on Security, Integration, Data and Non-functional domains of solution architecture. This role may have responsibilities for multiple programs or projects at the same time. Most project resources are responsible for a single system with regard to things like re-usability, risk reduction, and simplicity. This role is responsible for representing these same types of interests with the overall solution in mind while balancing against the delivery timelines and budget. This role will also take on the responsibility of Berkley’s shared application authentication and single sign on platform based on ADFS framework. Platform also contains some home grown complimentary .Net components. This role will be maintain and socialize the long term roadmap, provide long term strategy as well as some production and hands on development support as needed.
Key Accountabilities
- Defines the optimal usage of technology and system capabilities across multiple systems to optimize a business or technical process.
- Defines system interface specifications to optimize the reusability, supportability, and performance of technology solutions.
- Demonstrates and understanding of the organizational model system support and considers it in system design decisions.
- Demonstrates a mastery of a broad technology landscape that spans the application, middleware, and infrastructure levels.
- Ensure high-performing and scalable solutions by proactively monitoring and assessing various performance metrics both pre and post-implementation.
- Partner with the various subsidiaries to create a vision for future advancement of our applications.
- Maintain the Berkley identity platform roadmap and provide production and development support as needed.
- Travel for this position is approximately 10-25%.
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Position Summary/Overview
This position will serve as a technology underwriting specialist in an assigned region delivering profitable growth and excellent community, employee, and customer relations. Our ideal candidate will have commercial technology or commercial middle market experience.
Main Responsibilities Include:
Underwriting Management
- Responsible for generating profit, growth and retention results within assigned territory
- Lead business initiatives for territory which include generating business opportunities, pricing, premium retention, coverage analysis, loss control needs, claim service needs and account stewardship
- Manage underwriting staff within territory
- Mentor underwriting support staff and operations staff
- Establish business plans on an annual basis for assigned territory
- Product training for underwriting staff
- Follow established pricing, underwriting and documentation protocol as set forth by underwriting management
Agency Management
- Agency management including planning and driving results
- Target new producer partner agencies within assigned territory
- Lead sales and marketing efforts within assigned territory
- Product training for producers
- Occasional overnight travel
- May perform other functions as assigned.