Our Claims Representative summer internship program offers interns the opportunity to work closely with claims professionals to learn and assist in all aspects of workers’ compensation claims handling.   Key Functions: • Assist in the investigation of workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due • Assist in calculating and establishing timely financial reserves and proactively manage reserve adequacy throughout claim life cycle • Assist in recording and coding injured worker demographics, job information and accident information in company’s claims management system and filing necessary forms with state regulatory agencies • Assist in issuing timely payments to injured workers, medical providers and service vendors • Assist in coordinating and managing medical treatment of injured workers to ensure timely rehabilitation • Assist in settlement negotiations of claims within designated authority with injured workers and attorneys • Gain knowledge and demonstrates an understanding of the Workers’ Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions • Identifies and manages subrogation, Second Injury Fund and joint coverage recovery opportunities • Regularly communicates claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner • Notifies management and develops reports for large exposure claims and complies with reinsurance reporting requirements • Attends and participates in claim file reviews with management and defense attorneys • Continuously strives to improve our product and business results through innovation  

We have an opportunity for a Multi-Lines Claims Adjuster to join our Berkley One team! You will be responsible for the quality and timely handling/resolution of moderately complex claims in a professional manner. Emphasis is on auto claims. W. R. Berkley is a great company with great people - come join us!   This position will be based in our Wilmington, DE office. We offer a hybrid work schedule.   Key functions include but are not limited to: - Handle first and third-party personal lines homeowners, liability, first party medical/PIP and auto physical damage claims of moderate complexity as assigned - Appropriately manage claims through coverage analysis, investigation, reserving and resolution Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans - Negotiate and convey claim settlements within authority limits - Establish validity of claims submitted for payment through coverage research and contact with policyholders, claimants and outside parties - Research and locate additional information and documentation to investigate, evaluate and properly resolve claims - Write denial letters, Reservation of Rights and other correspondence - Maintain an effective diary system and document claim file activities in accordance with established procedures - Pro-actively manage file inventory to ensure timely resolution of cases - Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers - Perform administrative functions such as expense accounts and time off reporting as required

As an Underwriter Trainee, you will participate in a training program that will combine coursework and on-the- job training. Trainees will actively be learning about property & casualty products, underwriting philosophy, and strategies.    Trainees will spend time in other department team members to gain a more complete understanding of insurance operations. Trainees will begin to establish relationships and develop entry level sales and marketing skills.    - Learn the property, casualty and environmental products and how to underwrite those products for the environmental unit (risk assessment, regulatory compliance, financial analysis and develop decision making skills) - Learn the workflows, guidelines and processing steps within the business unit - Assist in underwriting and pricing accounts in accordance with business strategies. Formulate and communicate recommendations based on learned underwriting skills - Learn to interact and collaborate with colleagues in the business unit - Gain an understanding of key business unit strategies and how the strategies are incorporated in the overall corporate strategies - Develop relationships with Home Office employees and product line managers - Learn how to perform a financial analysis on the audited/reviewed financials or other financial information of insures using appropriate tools - Create and solicit renewal applications from the broker after reviewing the expiring policy and loss information. Communicate with the broker what is needed for the renewal and any changes to the terms and conditions of the policy - Underwrite endorsement requests from brokers and forward to the underwriting assistant to issue - Develop marketing skills with our agents, brokers and clients - Develop strong customer service skills - Assist underwriters in processing renewals, new business and endorsements - Continue educational courses through The Institutes towards a CPCU or AU designation

The Disaster Recovery Analyst will provide leadership in coordinating, assessing, developing & communicating technical environment recovery requirements and contingency plans associated with Berkley Technology Services Information Services area.  This individual will provide very complex project leadership between Information Services, Corporate Operations Business Continuity Planning and Business Units. This includes all aspects of Information Systems business continuity, disaster recovery and incident response in a multi-site environment. They will participate in a team environment supporting recovery programs while leveraging site strategies comprised of global locations.   - Provide leadership in coordinating, assessing, developing & communicating technical environment recovery requirements and contingency plans - Provide project leadership between Information Services, Corporate Operations Business Continuity Planning and Business Units. This includes all aspects of Information Systems business continuity, disaster recovery and incident response in a multi-site environment. They will participate in a team environment supporting recovery programs while leveraging site strategies comprised of global locations. - Specific duties include facilitating recovery planning, developing recovery strategies, implementing procedures to recover hardware, in-house and third-party software, voice/data communications, and corporate data, and developing and coordinating system recovery exercises. - Understanding and ability to leverage various site strategies as it relates to migrating workloads during events impacting those locations (data centers and global offices) - Participate in all aspects of Crisis Management to include program development, training and awareness and execution during events. - In conjunction with Corporate Operations Business Continuity planning and Information Services, develop and maintain business continuity/disaster recovery strategies integrating with business and client requirements. - Specific duties include facilitating recovery planning, developing recovery strategies, implementing procedures to recover hardware, in-house and third-party software, voice/data communications, and corporate data, and developing and coordinating system recovery exercises. - Understanding and ability to leverage various site strategies as it relates to migrating workloads during events impacting those locations (data centers and global offices) - Adhere to department policies and procedures for documenting business continuity plans, Business Impact Analysis, Risk Assessment, and Crisis Management procedures. - Participated in managing relationship with any 3rd party work area recovery site vendors and assist in contract negations. - Participate in all aspects of Crisis Management to include program development, training and awareness and execution during events. - Participate in industry-wide testing and point-to-point testing with vendors and clients. - Assist with disaster recovery related information relevant to clients, consultants, and regulators in presentations, as well as developing written materials for use in RFP’s, presentations, and responses to regulatory inquiries. - May require some travel

Reporting to the Segment Leader, the Team Lead is responsible for leading a regional team of underwriters within our Construction segment and driving the results for the group.   - Overall management responsibility for the assigned team. - Leading the regional underwriters in driving the success of the business. - Achieving premium, rate and profitability goals. - Assisting in refining and updating the Underwriting Guidelines. - Training, coaching, and developing team members. - Participating in the sourcing, interviewing, and hiring of new team members. - Managing broker partnerships. - Applying analytics to distribution management. - Maintaining own small book of business. - Other duties as assigned.

Maintains overall responsibility for underwriting, including revenue growth, profitability and competitiveness by directing the activities for an underwriting function or team. Oversees policy applications, renewals, repricing, restrictions, and cancellations to determine risk acceptability and coverage.  Recognized as a technical expert that has both technical and administrative responsibility.   Involved in planning and implementing administrative, technical and operational direction toward achieving defined goals and objectives.  Assists in the development of strategic plans and annual budgets and is directly responsible for overseeing and managing the handling of the large, key accounts.  Focus is maintained on their assigned brokers to foster growth, understanding of our business, marketing of our appetite and initiatives as well as the key point person for resolution of service issues. This position will require staffing management responsibilities, managing financial outcomes, and or physical resources related to the position's functional areas of responsibilities.   Industry/Practice/Knowledge - Demonstrates broad knowledge of the business, the marketplace and the company’s overall goals, objectives and performance measures through effective deliver of all products and services. - Links product line policies, procedures, and practices to the overall company strategy. - Minimum 8 years Monoline Excess underwriting experience. - Previous Excess and Surplus lines experience. - Previous management experience. - Demonstrates a broad overview of the company’s operations. - Identifies and acts on opportunities to share line of business knowledge with customers. - Benchmarks programs and policies against market trends. - Recognizes and advances the development of technological enhancements to meet strategic needs. - Blends outside ideas with internal values when making recommendations. - Networks with peers and outside resources to exchange ideas and information. - Make recommendations in the development and implementation of policies and practices. - Recommends new coverage enhancements to products to fill market gaps needed to create customer value. - Serves line of business/industry committees, featured speaker or panel member on internal and external events. Product Skills - Integrates coverage, service, and regulatory or emerging hazard issues to exceed the needs of the customer. - Identifies and coordinates customized services to specific clients. - Identifies new coverage and product needs in the market. - Interprets and compares global coverages and exposures in multi-jurisdictions. - Coaches and directs others on coverage, service and regulatory or emerging hazard issues. - Acts as a referral source on coverage and pricing. Book Management/Pricing Skills - Achieves profitable growth through effective use of underwriting and business skills in assigned territory or product line. - Creates and applies specific line of business strategies across all locations of operations. - Utilizes current data and initiates customized information to interpret pricing and exposure trends in the book. - Initiates appropriate actions to sustain profit. - Develops pricing proposals utilizing advanced techniques. - Understands pricing needs over a large territory or book of business. - Coaches and directs on unique pricing mechanisms and evaluates the impact of risk transfer to recommend appropriate action that enhances long term profitability. - Oversee and audit to ensure appropriate actions are taken to ensure profit. Risk Selection - Gathers and analyzes information to determine risk acceptability. - Recognizes and advocates certain expectations to underwriting standards and create viable options. - Assesses rate adequacy relative to exposure. - Integrates internal and external resources. - Assesses and prioritizes underwriting and service needs and the feasibility of their delivery. - Identifies critical exposures, trends and opportunities, and assists with the development of strategies to address them. - Shares specialized knowledge of exposures for industry or market segments. Client Management - Persuades customers in a preferred direction. - Demonstrates the ability to influence the decision-maker/buyer. - Builds and leads effective client teams. - Negotiates advanced coverage issues. - Solicits customer feedback and brings resolution to issues. - Products training guidance and acts as a referral source on coverage and pricing. - Demonstrates advanced selling skills. - Coaches and develops staff on client management. People Management - Measures performance with the goal of improving results. - Evaluates staffing needs to meet business plans. - Drives corporate diversity goals. - Manages and develops staff.

Nautilus Insurance Group is seeking motivated candidates for our June 2024 EDGE program. The EDGE program offers classroom and practical instruction for candidates who wish to pursue a career in property and casualty underwriting. We are open to new graduates who are driven and have a foundation in insurance, risk management, or general business.   The program provides a unique opportunity for trainees to spend six months of dedicated time learning about insurance and the art of underwriting. They will learn about the insurance industry in general, all aspects of commercial lines of business, and the important job functions of an Assistant Underwriter. Training occurs in a variety of ways, including formal classroom setting, on-the-job training, project work, field trips, and mentorship with members of underwriting teams. Through this training, participants will learn to apply critical thinking and problem-solving skills as they underwrite submissions and manage their work items. They will gain a strong understanding of the core concepts of insurance and risk management and build valuable connections with industry leaders and fellow trainees.   While in the EDGE Program, participants also will attain the Associate in Insurance (AINS) designation from The Institutes. Nautilus recognizes the importance of formal designations as a way to build credibility early in one’s career and allocate weekly study time and reviews to prepare for the test.   Trainees, who successfully complete the program, are equipped with the knowledge and skills needed to excel as an Assistant Underwriter and transition out of training to actively handle work items with their underwriting team.   The EDGE program takes place on-site in our Scottsdale, Arizona office and will start in June 2024. Scottsdale, AZ is a vibrant location that is rich in culture, food experiences and beautiful scenic places to explore.  Relocation assistance is available.   The Training Program (first six months) - Attends all EDGE classes and events. Completes homework assignments and projects. - Receives a passing grade (80% or higher) on all exams and quizzes. - Work assignments – manager under the supervision The Assistant Underwriter Role (second six months) - Assesses and acts on new and renewal accounts to:      - Determine underwriting acceptability - Determine proper policy issuance - Quote assigned renewals (e.g. existing policies) - Provides administrative support by preparing and compiling reports

We have an opportunity for a Summer Intern (Underwriting) to join our Berkley Public Entity team! You will train with key team members to learn and participate in the process of underwriting and servicing of renewal accounts for the development and retention of Berkley Public Entity business. W.R. Berkley is a great company with great people - come join us!     The duration of the internship is approximately eight weeks: June 3, 2024 – July 26, 2024   Key functions include but are not limited to: - Participate in the evaluation and pricing of Berkley Public Entity’s renewal business in accordance with service standards, objectives, and following our underwriting guidelines - Perform ad-hoc financial analysis as needed to support our business partners - Career interest in learning the underwriting function within the insurance industry - Other duties and tasks to be assigned in conjunction with the overall internship experience

As a Sr. Premium Auditor, you will apply advanced practical knowledge and will work closely with team leads and managers to align and support the Premium Audit function within the Underwriting Department. In this role, you will analyze data to make decisions that drive results and improve operational efficiencies. You will lead key tasks and projects to completion and have defined customer-focused responsibilities through the premium audit lifecycle.    A Sr. Premium Auditor fulfills the primary responsibilities of the role by executing the following duties and tasks: - Analyze information from third-party reports of our insured’s business operations and risks, including examining and verifying class code and business ownership and financial information to ensure proper risk classification and accuracy of premium - Discuss issues with the insured, agent, broker and/or audit vendor to ensure understanding of changes in exposure and premium resulting from an audit to maintain good customer relations - Analyze data to make decisions that drive results and improve efficiencies and quality in processes and products - Manage daily responsibilities and competing priorities to be accountable for delivering results - Lead or participate in departmental and cross-functional project teams - Communicate with policyholders, agents, brokers, and vendors via phone, instant messaging or email to promptly respond to inquiries and service requests, and resolve issues - Generate and implement solutions in your daily work and assigned projects - Formulate data metric driven solutions to department issues and inform the department on progress with special tasks or projects assigned to you - Identify issues and thoroughly vet the scope of the issue to determine action plan for resolution - Effectively follow-up on and complete complex work activities - May be asked to partner with leadership or other higher-level professionals to provide input on resource development and allocation for various projects - Assist leadership where needed in department planning and budgeting process  

The Controller is responsible for managing the accounting function of the Company, reporting to the CFO. This includes financial and regulatory reporting; maintaining and improving systems, processes and internal controls; cash management, and accounts payable. The role will also manage the accounting staff. The Controller is expected to function at a high level of expertise & knowledge, exercising sound judgment and consistent application of that knowledge. The Controller is expected to support Company goals and advance Company values.   Key functions include but are not limited to:   - Direct and develop accounting staff. - Financial reporting to internal management and corporate parent. - Preparation of quarterly and annual statements. - Maintain GAAP and statutory-based financial reporting system. - Manage accounting function including accounts payable; cash flows, financial, regulatory, and management reporting. - Maintenance and implementation of accounting procedures including internal controls. - Administering the requirements of Sarbanes-Oxley Corporate Reform Act - Assist CFO in analysis and projects as needed - Support operational areas of the Company as needed

We have an exciting opportunity for a Sr. Account Executive - Employee Benefits to join our Berkley Accident and Health team! You will provide day-today management and support to our sales and member growth initiatives for our EmCap and Stop Loss programs. W.R. Berkley is a great company with great people - come join us!   We are open to fully remote, preferable in the mid-west region (IL, IN, MO, KS, WI, IA, NE)   Key functions include but are not limited to: - Support the stop loss sales process for existing and prospective captive programs - Oversee new business RFP and sales activity for each program - Interact and establish relationships with key program personnel on all sales related activities - Support general sales needs for Business Development Vice Presidents - Guide producers and new members through the implementation and membership process - Works closely with Account Management team to transition new business

The Underwriting Intern will train with key team members to learn and participate in the process of underwriting and servicing of renewal accounts for the development and retention of Admiral business.    The duration of the internship is approximately ten (10) weeks.   - This temporary based position requires strong analysis skills applied in learning the evaluation and pricing of Admiral renewal business in accordance with service standards, objectives, and following Admiral underwriting guidelines. - Availability to work independently, both on a remote and potential on a hybrid based in-person schedule through the summer months. - Perform ad-hoc financial analysis as needed to support our business partners.

The Underwriting Intern will train with key team members to learn and participate in the process of underwriting and servicing of renewal accounts for the development and retention of Admiral business.    The duration of the internship is approximately ten (10) weeks.   - This temporary based position requires strong analysis skills applied in learning the evaluation and pricing of Admiral renewal business in accordance with service standards, objectives, and following Admiral underwriting guidelines. - Availability to work independently, both on a remote and potential on a hybrid based in-person schedule through the summer months. - Perform ad-hoc financial analysis as needed to support our business partners.

The Finance Intern acquires and analyzes data along with assisting members of the Business Analysis team with various ongoing projects.  Communicates with Finance team and managers.  Participates in decision-making process by identifying issues and recommending solutions.   - Performs basic financial and business analysis functions. - Provides support to all functions within Finance. - Learns/Observes the business interaction with other Departments. - Performs other relevant duties as assigned. - Becomes proficient in working with large data files using the appropriate software.

As a Project Manager, you'll provide project management services to RSS operating companies and to other corporate operating companies as needed including; working with key individuals/stakeholders to determine project critical success factors and ensuring that projects are structured so that critical business needs are met.  We'll rely on you to develop project plans, generate work breakdown structures, estimate task duration, determine resource requirements, identify and track dependencies, assess and mitigate risk, and manage project budgets.  You will direct and coordinate activities of company and corporate operating company staff to ensure projects progress on schedule and within prescribed budget, establishes work plans and staffing for each phase of project, assists with arrangements for recruitment or assignment of project personnel, and develops and distributes project status reports.  You'll work with a highly engaged team where you'll be able to develop strong working relationships with Regional segment companies, other corporate operating companies, and vendor resources.   We'll count on you to: - Simultaneously directs and monitors all activities for 1-3 medium to large, medium to high risk, major technology-based projects from initiation to delivery. Projects typically cross platforms, applications, and/or business lines. Understands how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions. As needed, makes decisions and takes timely, independent action in pursuit of priorities. - Work significantly affects multiple teams and functional areas within RSS and the corporation. Project visibility is typically at a corporate company Senior Management and/or a company Senior Management level. Budget Impact: Moderate. Timeline: Generally one year or less, and typically 6-12 months. Discrete projects; may be multi-phased effort. - Projects are typically of moderate complexity, with occasional projects of high or low complexity.  Projects involve 1-3 core systems and relevant supporting systems. - Working knowledge of and moderate experience utilizing a variety of Project Management concepts, principles, practices, procedures, and theories. Thorough understanding of and experience with project management phases, techniques and tools. Thorough understanding and experience with common SDLCs and Project Management Lifecycles.  Strong and proven project management skills, including sponsor and risk management. - Provide consistent and comprehensive status reports, project updates, and ongoing cost analyses, significant issue management, and communication with business lines and technology management levels. - Contribute towards the development and improvement of the RSS project management methodology, processes, tools and mentoring for the organization. - Act as a supplementary Business Analyst resource on assigned projects as needed. - Fulfill the role of Scrum Master on key initiatives for Agile Application Development and Data related projects as needed.

We have an exciting opportunity for a Customer Service Associate to join our Berkley One team! In this role, you will handle customer service for our insurance clients and agents. We will train. Come join us!   This position is Mon-Fri, 10:30am - 7:00pm and will be based in our Wilmington, DE office     Key functions include but are not limited to: - Customer Policy Support: deliver a personalized, effortless experience for our customers via phone, email or chat. Handle customer transactions smoothly, accurately and first time final. Be an advocate for the Company during first notice of loss interactions by displaying empathy and ensuring the situation is properly handled. - Agency Policy Support: act as primary point of contact for agents to get their Berkley One questions resolved. Process individual policy work submitted by the agents via phone, email or chat. Answer policy inquiry questions and assist the agency with handling servicing needs. Assist agents with finishing their quotes and converting them into policies. Combine your sales and system savvy to drive profitable growth for the organization. - Agent Technical Support and Training: help agents with access, passwords, and myriad other tasks. Remote into their computers to show them how to work in the system in real time. Provide “in the moment” training on the Customer Portal and Customer Mobile App so the agent is empowered to share with customers.

Position is responsible for providing administrative support and assistance to the General Counsel and legal team, including answering and screening calls, calendar/meetings management, organizing and maintaining legal files, preparing and revising presentations and related documentation, processing vendor invoices, compiling/submitting expense reports, sorting/distributing mail (internal and external), preparing correspondence, arranging travel preparing for visits/visitors, routing information requests, coordinating office organization and special projects.    • Act as a gatekeeper to the General Counsel and legal teams’ high-volume calendar and phone lines. • Carry out all administrative tasks including phones, filing, copying, binding, scanning, drafting and proofreading correspondence, data entry/report generation and ad-hoc assignments. • Maintain calendar(s). • Plan and coordinate meetings and events, including compiling all relevant materials; ordering catering and reserving rooms. • Assist in gathering and organizing materials relating to legal matters, tracking and organizing updates, retrieving information and preparing reports. • Assist in the creation, maintenance and updating of presentations, documents, files and databases. • Process any office requests: ordering supplies, distribution of incoming mail, and preparation of outgoing mail for your executives(s) and team. • Coordinate international and domestic travel arrangements; prepare detailed itineraries, and process expense reports. • Provide backup support for administrative team and reception desk as needed, when others are out of the office. • Other duties, as assigned.

Provide quality investigation and analysis to adjust Workers’ Compensation claims to proper conclusion. Generally, works independently, handling claims that vary in complexity from inception to end. Represents and advances the success of the organization through their relationships with agents and policyholders.   - Conduct complete investigation of losses through appropriate techniques including interviews, recorded statements, documentation/data gathering and securing/preserving evidence. - Evaluate compensability and exposure; identify subrogation opportunities or suspicious claims. Prepare timely, concise reports and state filings as required by the jurisdiction. Promptly establish and maintain accurate reserves. Adhere to state regulatory compliance requirements. - Verify, analyze, and correctly apply coverage. - Demonstrate appropriate use of Peer Reviews, Retrospective Reviews, Utilization Review and other cost containment tools to effectively manage the indemnity and medical exposure. - Develop strategy and negotiate claims to a timely conclusion, properly applying state compliance and company policies and procedures. Develop a resolution plan (e.g. pay, deny, dispute) based upon analysis of the facts, defenses, compensability, and statutory/case law. - Determine need for and provide direction to defense counsel, nurse case managers or other technical experts. Monitor and control their costs. Attend mediations, hearings, pre-trial settlement conferences, trials, etc., as required. - Keep policyholders, underwriting and agents advised of file status and other matters as required. - Participation in presentations, meetings, or visits to agents, policyholders, prospective accounts and other groups related to claims resolution, service or technical issues. - Successfully complete relevant continuing education as required.

The Underwriting Intern will train with key team members to learn and participate in the process of underwriting and servicing of renewal accounts for the development and retention of Admiral business.    The duration of the internship is approximately ten (10) weeks.   - This temporary based position requires strong analysis skills applied in learning the evaluation and pricing of Admiral renewal business in accordance with service standards, objectives, and following Admiral underwriting guidelines. - Availability to work independently, both on a remote and potential on a hybrid based in-person schedule through the summer months. - Perform ad-hoc financial analysis as needed to support our business partners.

The Underwriting Intern will train with key team members to learn and participate in the process of underwriting and servicing of renewal accounts for the development and retention of Admiral business.    The duration of the internship is approximately ten (10) weeks.   - This temporary based position requires strong analysis skills applied in learning the evaluation and pricing of Admiral renewal business in accordance with service standards, objectives, and following Admiral underwriting guidelines. - Availability to work independently, both on a remote and potential on a hybrid based in-person schedule through the summer months. - Perform ad-hoc financial analysis as needed to support our business partners.