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The Business Engagement Department serves as an internal conduit for the maintenance and execution of tasks on behalf of multiple departments and is focused on delivering an elite, concierge-style customer service experience.
Key functions include but are not limited to the following:
- Lead day-to-day operations for the Birmingham-based Business Engagement team to ensure consistent, timely, and accurate support for Claims, Underwriting, Finance, and Marketing.
- Monitor...
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As a Telephonic Nurse Case Manager, you will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.
- Coordinate and implement medical case management to facilitate case closure
- Timely and comprehensive communication with with employers, adjusters and the injured workers.
- Assess appropriate utilization of medical treatment and...
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The position serves as a subject-matter expert for Medical Bill Review (MBR) operations, providing advanced production support, driving process improvements, and coordinating cross-functional issue resolution and project execution. As an Operations Analyst, you will support the processing of workers’ compensation medical and pharmacy bills from bill intake through bill payment and is a primary resource for issue resolution related to these processes. You will work directly with Berkley Operating Units to investigate bill processing issues and are responsible for problem-solving, identifying and triaging issues to technical teams, directly interfacing with multiple vendors to facilitate issue...
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The Underwriting & Policy Services Internship is designed for business-focused college students interested in insurance, risk management, finance, analytics, or operations. The intern will gain hands-on exposure to underwriting and policy services within an excess workers’ compensation carrier.
Because this role is structured as a longer-term internship (full-time in the summer and part-time during the school year), responsibilities will be introduced progressively. The focus is on learning core concepts, building technical skills, and developing an underwriting mindset rather...
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As a Personal Lines Underwriter at Berkley One, you'll play a pivotal role in evaluating and underwriting new business risks, with a strong emphasis on profitable growth and relationship management. This position involves significant decision-making authority and collaboration across multiple teams to ensure high-quality underwriting outcomes.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility...
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Key Risk is looking for an enthusiastic individual who wants to learn our underwriting appetite and approach. The training program will include shadowing territory underwriting managers in performance of their tasks and visits with agents to observe their interactions. Another component of the training plan includes rotation assignments with various departments, including risk management, claims, compliance and corporate marketing to understand how these departments work together to achieve the best level of service and outcomes for the client and Key Risk. Key functions will include but are not limited to:
- Frequent interaction...
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The role of the AVP Underwriter is to provide superior business development and marketing strategies for their book of business, managing to produce and retain key accounts, and maintain an acceptable profit by keeping abreast of market trends. In addition, as a proven expert, the Executive Underwriter will also support the business as it pertains to participating in speaking engagements, networking opportunities, and industry forums as necessary.
- Production and underwriting of new and renewal accounts.
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Handle the daily processing of disbursements for the Companies that we service while providing excellent customer service and maintain a high level of attention to detail.
- Processing of all disbursements for the Companies you are assigned through the invoice workflow system or interface files (claims, premium refunds, commissions).
- Coding of invoices and payment requests in Accounts Payable system.
- Assist with printing of checks and special handling.
- Respond to Company inquiries on payment and invoice...
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Under limited supervision, The Senior Workers Compensation Claims Examiner will review, evaluate, negotiate and processes WC Claims of moderate/severe/catastrophic complexity, provide recommendations and strategies for resolution, and litigation management as appropriate. Collaborate with internal and external clients, and often interact with agents, claimants, and policyholders.
The preferred hybrid location is in Irving, TX. If you reside near one of our other offices, this will be an in office hybrid role however, if you do not reside near one of our offices...
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As a Team Leader, the AVP, Claims Manager will be responsible for product quality, and performance of the liability claims professionals on your team and supporting the VP Claims Manager. You may be responsible for maintaining a minor caseload, as determined to be appropriate by the VP Claims Manager.
- Select, lead, mentor, oversee, plan, and check the daily work of a team of General Liability, Commercial Auto & Commercial...
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The Senior Adjuster is responsible for managing claims arising from the Property and Transportation binders portfolio. The role requires proactive, efficient claims handling in line with the company’s philosophy, service standards, and reserving protocols.
- Manage an allocated caseload, adjusting claims within delegated authority and in accordance with company claims philosophy and reserving guidelines.
- Triage, investigate, and progress claims through to final resolution.
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Responsible for managing a caseload consisting of incoming and more complex workers’ compensation cases including extended disability cases, litigation, employer’s liability claims, and assigned claims. Responsible for all technical aspects of claim management for assigned files including compliance with all established performance guidelines.
- Investigate claims and make appropriate decisions regarding claim compensability and general claims management for assigned files.
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As an Associate Support Analyst Intern with the Berkley Experience and Support Team, you will have an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge. This person will collaborate side by side with BTS employees in a variety of positions to complete challenging projects. You will also get to interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry. Key functions will include but are not limited to:
- Knowledge of troubleshooting issues with PC/laptop hardware, Windows OS (Windows 10); MS Office Products
- Install new images as scheduled and needed....
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The Solutions Delivery Manager serves as a strategic liaison between Technology and WRB Insurance Business Units. This role is responsible for understanding business strategies, operational needs, and regulatory requirements, and translating them into technology-enabled solutions that deliver measurable business value.
The Solutions Delivery Manager partners closely with business leaders, technology delivery teams, architecture, security, and vendors to ensure technology initiatives are well-defined, prioritized, funded, and executed in alignment with enterprise...
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The Sales Director is responsible for large account new business production within their assigned vertical and brands. This role requires an in-depth knowledge and understanding of Intrepid Direct’s products and services and how we differentiate ourselves from other insurance providers. This Director will have to be strategic minded to meet growth goals. Working with large account the ability to present, negotiate, and communicate with C-Suite level individuals is critical. Responsibilities also include maintaining current, and developing new, client and vendor relationships.
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The Manager, Virtualization and Wintel Engineering will provide leadership and mentoring in the design, implementation, and ongoing support of Windows and related infrastructure. Oversee a large diverse team of Server technicians, coordinating and prioritizing their workload. Monitor project status and communicate issues and successes as needed. Establish and maintain relationships with supported business units and their development teams. Stay abreast of new technologies, including open source, to understand possible implementations in the data center.
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ES Tech is seeking a dynamic and motivated individual to join our team as a Full Stack Software Engineering Intern. As a key member of our software engineering department, you will be an integral part of designing, developing, testing, and implementing innovative software solutions utilizing the Microsoft stack. Our development approach follows the Agile Software Development Life Cycle (SDLC) methodology, ensuring efficiency and adaptability in our processes.
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As a Governance, Risk, & Compliance Analyst, you will support the W. R. Berkley Regional Segment by executing and documenting IT governance, risk, and compliance activities across Regional Operating Units (OUs) and supporting systems. The role is primarily responsible for performing Sarbanes‑Oxley (SOX) IT control testing, supporting internal and external audit and regulatory inquiries, and assisting with remediation of control findings to ensure compliance with WRB Corporate, regulatory, and industry standards.
In addition, the GRC Analyst assists in the development, maintenance, and standardization of RSS GRC processes and documentation; supports disaster recovery and business...
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As a Support Analyst II, you will provide support and assistance for various applications and teams within the Berkley Regional Shared Services (RSS) member companies. This includes providing the first level of support for both our internal and external customers. You’ll also provide support via telephone, email, or electronic chat.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent.
- Internal mobility opportunities.
- Visibility to senior leaders and partnership with cross functional teams.
- Opportunity to impact change.
- Benefits – competitive compensation,...
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The Tier III Security Analyst - SME position is assigned to the Security Operations Team. The primary purpose of this position is to be force multiplier to proactively identify, investigate, respond, contain, and report on cyber incidents by using pattern recognition, data sets, communication, forensics, and analytics. This position involves leadership duties and responsibilities that must continue to be performed during crisis situations and contingency operations, which may necessitate extended hours of work.
- Demonstrated leadership in directing and conducting research...