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The Underwriting Intern is an opportunity to gain valuable exposure to the insurance industry. While serving in this capacity the intern will:
- Follow the intern plan to visit every area of the company for a short period of time, learning how the entire business functions.
- Complete weekly projects as assigned
- Conduct research on topics provided by CUO and CSO
- Conduct analysis of workflow pertaining to quotes, new business and renewals.
- Review automated workflow from input into system until release from system
- Evaluate at each step what is occurring outside of the automated workflow indentifying decision points, reports ordered and analysis done
- Prepare a proposal that will identify improvement points and suggestions for efficiencies for each workflow.
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The Underwriter will work in a team setting generating, underwriting and analyzing accounts for development of new and renewal Casualty business
Responsibilities:
- Compliance with underwriting documentation rules and guidelines.
- Maintain an acceptable underwriting profit.
- Adherence to Admiral underwriting guidelines and referral compliance.
- Act as referral authority for Associate Underwriters.
- Development and maintenance of key broker/agent relationships.
- Management and development of new business and broker relationships.
- Coordinate strategic marketing calls to key brokers (up to 25%).
- Participates in all internal company training and continuing education.
- Remains current on product releases as it pertains to Casualty.
- Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness.
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The Underwriting Support Team Lead is a shared resource across all Berkley FinSecure and/or Berkley Crime lines of business. The primary function of this role is to enforce and oversee the efficiency, effectiveness, and consistency of Senior Underwriting Assistants and Underwriting Assistants. S/he will liaise directly with Vice President – Business Operations and other senior management (as necessary) to ensure that workflow standards are being followed. The Underwriting Support Team Lead may also have limited underwriting authority on renewal business. Duties and responsibilities include but are not limited to:
- Pre-underwriting/pre-qualification and file preparation of New Business and Renewal risks.
- Solicitation of additional information relative to submission (if necessary).
- Preparing Declination correspondence to broker (when required).
- Completion/updating data entry fields in BPMi Workflow Management System.
- Aid in the completion of Rating/Review Documents.
- Completion of necessary fields in Underwriting/Policy Admin. System.
- Tracking and follow-up of outstanding subjectivity items.
- Policy and endorsement processing and issuance.
- Management of Declined/Unsuccessful accounts in Underwriting System(s) and BPMi Workflow Management System.
- Monthly solicitations/follow-up for outstanding renewal information.
- Act as liaison with finance/accounting as needed.
- Manage ODEN notices.
- Leads Underwriting/Policy Admin. System Testing/Forms Management.
- Primary contact for program business.
- Assistance with general office management (FedEx, supplies, mail, etc.).
- Responsible for training and mentoring of new employees in Senior Underwriting Assistant and Underwriting Assistant roles.
- Daily management and oversight of Senior Underwriting Assistants and Underwriting Assistants.
- Acts as a liaison between support staff and senior management to monitor workflow issues.
- Able to aids in forms maintenance/management in Underwriting System(s) – policy forms, endorsements, applications, templates, etc. or as an underwriting or workflow system administrator.
- Able to step into the workflow process during busy or transitional times to actively participate in and provide support for the underwriting workflows for FinSecure lines of business.
- Availability to aid in or lead additional workflow processes or special projects when needed and subject to supervisor direction.
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The Senior Communications Specialist will create communications, manage video and photoshoots. In addition, this position is responsible for planning, implementing and monitoring the company’s social media strategy across all of its subsidiaries.
Social Media Responsibilities
- Manage Hootsuite social media and day-to-day activities including:
- Approve social media posts — Hootsuite
- Manage all scheduled and published content (images, video, written and audio/podcast) - Hootsuite
- Monitor, listen and respond to social activity — Hootsuite/Brandwatch
- Conduct online advocacy — only when necessary / issue arises
- Develop and expand community and/or influencer outreach efforts — aka interact with agents / thank them for sharing
- Oversee design elements (i.e.: Social media graphics for Facebook cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Linkedln, etc.) — upload and manage process to get content live
- Oversee static content — updating descriptions, about us, etc.
- Provide guidance on promotions and social ad campaigns, and other 'new trends'.
- Monitor online reviews and respond to each review timely and with care
- Analyze key metrics and run necessary reports
- Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.
- Monitor trends in social media tools, applications, channels, design and strategy
- Implement ongoing education — Hootsuite webinars
- Identify threats and opportunities in user-generated content surrounding the company — monitor interactions
- Report notable threats to appropriate management — legal / crisis response
- Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO [#/ tags] and social advertising campaigns — ad hoc
- Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results — anecdotal
- Onboard and train new companies — create social media accounts
- Support development of operating unit specific social media strategies and campaigns with defined goals - i.e. go beyond having a presence to supporting the achievement of business goals
- Manage online reputation – develop strategy for improving score on Glass Door and other sites; work with appropriate resources to update Wikipedia
Internal Communications Responsibilities
- Create quarterly Berkley newsletter
- Write, curate, and edit copy for newsletters
- Handle the production process for newsletter; seek appropriate approvals, review drafts, and get final sign off
- Load newsletter into MailChimp
- Get latest CSV formatted list from HR manager Karen Schlanger
- Trusted Choice / Big I and III liaison /communications point person
- Attend yearly meetings and conferences
- Distribute various research to Berkley companies ex. Agent Universe Study
- Handle new Berkley membership onboarding
- Participate where appropriate with charitable outreach ex. Make a Wish Foundation campaigns, etc.
- Manage corporate video and photoshoots
- Write scripts as needed
- Work with vendors
- Review content
- Get corporate approvals as needed
- Recruit volunteers
- Manage shoot / staging
- Maintain Internal Events Website
- Innovation
- Source and select give-away items; assist in development of Innovation Challenges
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Key Accountabilities:
- Demonstrates a robust understanding of all business data processes/processing for a system, and the related data structures
- Can produce significant new system functionality or defect resolution with minimal direction
- Creates design specifications that demonstrate an understanding of most interfacing systems and supported business processes. (can understanding business processes go to the developer/analyst)
- Routinely proposes improvements to a data process and/or structure to improve supportability or usability.
- Can perform adequate peer review on any changes in the system
- Can be consulted to provide recommendations to solve business issues based on experience and knowledge of current technology
- Demonstrates understanding of data processes and/or structures
- Will be required to communicate with employees primarily up to the mid-level within both company and client companies.
- May provide mentorship to others
- May begin to develop sphere of influence with other teams.
- Will be required to communicate and coordinate within the team.
- May be responsible for on-call rotation.
- Some travel required up to 20%
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This position will be providing senior level data architecture such as ETL, data warehouse modeling, cube creation, adhoc and management reporting, dashboard and data extract creation. This individual will work within a team environment that provides data resource development and support for the corporate office. They will be responsible for analyzing, designing and coding solutions for rapidly growing companies supporting the property & casualty insurance industry.
- Requires an exceptional understanding of insurance related reporting and insurance company operations. Demonstrates exceptional understanding of all the business data processes/ processing, system interfaces, and where/how that data is used, and the related data structures.
- Lead system architecture design and implementation of data structures and the analytical/operational reporting environment. Design and implementation of ETL process, data structure and the analytical/operational reporting environment
- Provide technical leadership for industry best practices. Includes but not limited to modeling, workflow and presentation. Reviews and provides feedback on business requirements to fully leverage technology to improve business functions.
- Defines, documents and instructs on standards and design patterns/paradigms for data processes and/or structures for development within a team.
- Demonstrates understanding of data processes and/or structures
- Some travel required (approx. 20%)
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The Director of Procurement will play a critical role in leading, developing and implementing long-term strategies that focus on category-led strategic sourcing, effective contracting, data analysis, spend analytics and the end-to-end procure-to-pay process. The Director of Procurement will provide high quality service delivery to ensure all operating units can efficiently procure and obtain the best value for the goods and services needed to support their operations and the overall mission of W. R. Berkley Corporation. In addition, coordination with multiple functional areas will be imperative, including Accounting and Finance, Compliance, HR, Information Technology, Information Security, Legal, etc. The Director of Procurement will oversee the execution of daily management, operations and strategic initiatives across the procurement function, as well as develop measurable plans and procurement metrics to ensure that value, customer service and cost savings goals are met or exceeded.
Key Responsibilities
- Develop and oversee a procurement department comprised of 2 to 3 procurement specialists besides the Director of Procurement.
- Provide strategic direction, vision and leadership to the procurement organization; coordination with functional areas; become a trusted advisor to executive leadership and internal stakeholders for procurement matters.
- Work with key stakeholders to develop, maintain, revise and communicate the overall policies, mission, vision, strategies and practices to ensure alignment with the needs and mission of W. R. Berkley Corporation.
- Manage collaborative relationships with internal and external stakeholders, including operating unit staff responsible for purchasing decisions. Communicate, develop strategic sourcing initiatives with stakeholder collaboration, solicit feedback and refine the strategic procurement process.
- Create and implement strategies that ensure procurement services are delivered in an effective and efficient manner and achieve high levels of client satisfaction relative to benchmarks and metrics.
- Establish multi-year plan with realistic projected savings. Ensure reported savings are verifiable.
- Establish, monitor and report service level goals, KPIs, and customer satisfaction criteria for procurement.
- Achieve significant ROI on cost of procurement.
- Maintain and establish consistent contracting policies and procedures that comply with existing laws, regulations and W. R. Berkley Corporation policies.
- Work to transform the organization into a best practices model for service delivery while delivering a close partnership with operating units and functional areas.
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Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.
At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.
Acadia has a great opportunity to start your career in insurance as an Underwriter Trainee! Participants in this program will learn all aspects of commercial property and casualty insurance underwriting. During the program which begins in June 2020, trainees will learn how to evaluate, select and price commercial risks and will travel to other Acadia locations to make connections with peers. Upon successful completion of all required training, you will be promoted to Associate Underwriter and will work in our Bedford, NH office.
Our ideal candidate will be flexible, have an entrepreneurial spirit and thrive in a team environment. Our Underwriters use sales skills to promote Acadia’s products and services and must be comfortable identifying and pursuing opportunities for new business. Excellent customer service and organizational skills, strong PC skills and analytical ability are required. A valid driver’s license and a bachelor’s degree are also required. A bachelor’s degree in business or math is preferred.
For more information about Acadia, please visit our website at www.acadiainsurance.com.
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Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.
At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.
Acadia has a great opportunity to start your career in insurance as a Loss Control Trainee. During the program which begins in June 2020, participants in this program will learn all aspects of commercial property and casualty insurance. In addition, participants will travel to other Acadia locations to make connections with peers. Upon completion of the program, the Loss Control Trainee will be promoted to Associate Loss Control Representative and will work out of either our Albany, NY or Syracuse, NY offices. Upon completion of the training program, this position will require significant travel throughout New York.
Our ideal candidate will be flexible, have an entrepreneurial spirit and thrive in a team environment. Excellent customer service and organizational skills, strong PC skills with experience in Microsoft Windows and Office applications and analytical ability are required. The successful candidate will have a bachelor’s degree in safety or engineering, as well as some work experience. A valid driver’s license is required.
For more information about Acadia or to apply for this position, please visit our website at www.acadiainsurance.com.
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Contributes to the acquisition and retention of profitable business supporting underwriting goals and objectives. Conducts insured field surveys evaluating operations and the associated exposures and controls. Generates necessary recommendations and consult with our insureds for the purpose of loss mitigation. Works closely with the BNP Underwriting team on accounts of low to moderately high complexity.
Primary Job Duties & Responsibilities
- Works with accounts in a wide range of industries within the established BNP appetite.
- Works with underwriting in the acquisition and retention of profitable business by evaluating the insured’s overall operations and the associated exposures / controls by line of coverage.
- Complete Loss Control field surveys for both written (existing insureds) and prospective accounts. Provide underwriting with a verbal report following insured visits. Generate detailed written reports for all-lines of coverage (i.e., property, liability, and auto), including potential loss scenarios and a loss analysis.
- Develop recommendation letters for reducing or eliminating exposures associated with an insured’s operation. Clearly communicate recommendations verbally and in written form that are technically accurate. Provide code / standard references, technical information, and applicable resources to assist our insureds with recommendation compliance. Complete recommendation follow-up and document compliance.
- Provide designated key accounts with loss control services supplementing their existing safety and risk management programs. Reviews loss runs to identify trends to assist with the development of client service needs.
- Develop agreed upon goals and objectives with formal service accounts to support their loss control objectives.
- Review and assist our insureds with enhancement of existing policies and procedures and related safety programs for the purpose of minimizing or eliminating risk.
- Provide client service training and technical support including, but not limited to: Driver Safety Training, assists with the development and implementation of written programs and procedures, Mock DOT audits, provides clients with written materials and other information, researches codes and standards (NFPA, DOT, HACCP, etc.).
- Manages workload in assigned territory and meets the determined monthly / yearly LC report production level.
- Performs other duties as assigned and assist on department projects.
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Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are two of the main reasons why Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim paying ability rating by Standard & Poor’s.
At Acadia, we value our employees, our customers and our communities. Employees at Acadia are part of a progressive company where everyone can make a difference. We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.
Acadia has a great opportunity to start your career in insurance as an Underwriter Trainee! Participants in this program will learn all aspects of commercial property and casualty insurance underwriting. During the program which begins in June 2020, trainees will learn how to evaluate, select and price commercial risks and will travel to other Acadia locations to make connections with peers. Upon successful completion of all required training, you will be promoted to Associate Underwriter and will work in our Westbrook, ME office.
Our ideal candidate will be flexible, have an entrepreneurial spirit and thrive in a team environment. Our Underwriters use sales skills to promote Acadia’s products and services and must be comfortable identifying and pursuing opportunities for new business. Excellent customer service and organizational skills, strong PC skills and analytical ability are required. A valid driver’s license and a bachelor’s degree are also required. A bachelor’s degree in business or math is preferred.
For more information about Acadia, please visit our website at www.acadiainsurance.com.
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Are you passionate about understanding client needs, telling stories with data, and using technology to improve marketing effectiveness? If so, we can put you to work as our Marketing Strategist working on challenging projects that will let you make your mark. In this newly created position, you’ll develop and implement research and marketing automation strategies. You’ll serve in a highly visible role, working with others across the organization to improve customer insights, thought leadership, and marketing measurement. You can drive projects that matter to our continued growth. This is a great opportunity to help build the marketing infrastructure for a rapidly growing business. Duties and responsibilities include but are not limited to:
Research and consulting
- Develop and execute a strategy to gather customer feedback
- Lead research efforts to collect broker and marketplace insights
- Analyze research and share insights with the leadership team to inform our long-term business strategy
- Collaborate with corporate marketing on joint strategic marketing programs
- Work on other quantitative and qualitative research projects and manage external vendors
Thought leadership
- Help us become a thought leader in the marketplace through internal and external research
- Help translate research into stories through white papers, videos, and other content
- Develop and execute a strategy to gather and document customer testimonials and case studies
Technology and content delivery
- Identify ways to make our marketing content scalable to accommodate business growth
- Develop and execute strategies for automated content delivery, such as: content management systems, slide repositories, webinars, podcasts, videos, Salesforce campaigns, and other martech tools
- Act as owner of our content management technology and provide reporting to track and assess the success of content and campaigns
- Stay informed on solutions to improve our marketing processes through the use of technology and results tracking and recommend ideas for improvement
- Set annual project plans and research, recommend, and manage vendors
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Summary
Surveys business operations and consults with policyholders and underwriting to determine the type and level of exposures and controls needed. Determines customers’ ability to control the exposures by gathering information through physical surveys, program audits, loss history analysis, comparison to industry standards and customer interviews. Provides training, mentoring, specialized technical advice and counsel to staff and customers. Assists Underwriters with risk selection and ongoing account management.
Essential Duties & Responsibilities
Surveys commercial properties such as buildings, industrial operations, agri-business operations, and commercial vehicles to evaluate physical conditions, safety practices, and hazardous situations according to knowledge of safety standards, established underwriting guidelines and governmental regulations. Utilizes experience and technical expertise to survey large or complex operations as requested by supervisor/manager. Observes business operations and management practices to determine safety issues and hazards. Analyzes history of accidents and claims and inspects scenes of accidents to determine causes and to consult in development of accident prevention programs. Measures insured area(s), records description of operations, and photographs or drafts scale drawings of properties, to identify factors affecting risk acceptability and insurance premiums. 30%
Consults with insured in regard to activities and programs to control losses and improve safety. Confers with employees of insured, provides informational materials, and conducts training as needed induce compliance with safety standards, codes, and regulations. 10%
Prepares timely written reports of findings to assist the Underwriter’s risk selection process and makes recommendation to help accounts reduce potential for loss. 40%
Provides training, mentoring, specialized technical advice and counsel to internal staff regarding regulations, hazards and controls associated with area(s) of expertise. 5%
Maintains knowledge of regulatory standards (OSHA, DOT) and local and national codes (NFPA, ICC) through participation in continuing education opportunities. Performs miscellaneous office duties not limited to answering phone calls, emails and completing schedules, etc. 15%
Performs other related duties as assigned by management.
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Summary
Surveys business operations and consults with policyholders and underwriting to determine the type and level of exposures and controls needed. Determines customers’ ability to control the exposures by gathering information through physical surveys, program audits, loss history analysis, comparison to industry standards and customer interviews. Provides training, mentoring, specialized technical advice and counsel to staff and customers. Assists Underwriters with risk selection and ongoing account management.
Essential Duties & Responsibilities
Surveys commercial properties such as buildings, industrial operations, agri-business operations, and commercial vehicles to evaluate physical conditions, safety practices, and hazardous situations according to knowledge of safety standards, established underwriting guidelines and governmental regulations. Utilizes experience and technical expertise to survey large or complex operations as requested by supervisor/manager. Observes business operations and management practices to determine safety issues and hazards. Analyzes history of accidents and claims and inspects scenes of accidents to determine causes and to consult in development of accident prevention programs. Measures insured area(s), records description of operations, and photographs or drafts scale drawings of properties, to identify factors affecting risk acceptability and insurance premiums. 30%
Consults with insured in regard to activities and programs to control losses and improve safety. Confers with employees of insured, provides informational materials, and conducts training as needed induce compliance with safety standards, codes, and regulations. 10%
Prepares timely written reports of findings to assist the Underwriter’s risk selection process and makes recommendation to help accounts reduce potential for loss. 40%
Provides training, mentoring, specialized technical advice and counsel to internal staff regarding regulations, hazards and controls associated with area(s) of expertise. 5%
Maintains knowledge of regulatory standards (OSHA, DOT) and local and national codes (NFPA, ICC) through participation in continuing education opportunities. Performs miscellaneous office duties not limited to answering phone calls, emails and completing schedules, etc. 15%
Performs other related duties as assigned by management.
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Summary
Surveys business operations and consults with policyholders and underwriting to determine the type and level of exposures and controls needed. Determines customers’ ability to control the exposures by gathering information through physical surveys, program audits, loss history analysis, comparison to industry standards and customer interviews. Provides training, mentoring, specialized technical advice and counsel to staff and customers. Assists Underwriters with risk selection and ongoing account management.
Essential Duties & Responsibilities
Surveys commercial properties such as buildings, industrial operations, agri-business operations, and commercial vehicles to evaluate physical conditions, safety practices, and hazardous situations according to knowledge of safety standards, established underwriting guidelines and governmental regulations. Utilizes experience and technical expertise to survey large or complex operations as requested by supervisor/manager. Observes business operations and management practices to determine safety issues and hazards. Analyzes history of accidents and claims and inspects scenes of accidents to determine causes and to consult in development of accident prevention programs. Measures insured area(s), records description of operations, and photographs or drafts scale drawings of properties, to identify factors affecting risk acceptability and insurance premiums. 30%
Consults with insured in regard to activities and programs to control losses and improve safety. Confers with employees of insured, provides informational materials, and conducts training as needed induce compliance with safety standards, codes, and regulations. 10%
Prepares timely written reports of findings to assist the Underwriter’s risk selection process and makes recommendation to help accounts reduce potential for loss. 40%
Provides training, mentoring, specialized technical advice and counsel to internal staff regarding regulations, hazards and controls associated with area(s) of expertise. 5%
Maintains knowledge of regulatory standards (OSHA, DOT) and local and national codes (NFPA, ICC) through participation in continuing education opportunities. Performs miscellaneous office duties not limited to answering phone calls, emails and completing schedules, etc. 15%
Performs other related duties as assigned by management.
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The Senior Life Sciences Underwriter is a key contributor within the Berkley Life Sciences organization and responsible for the new business marketing and production, renewal underwriting and service of business for an assigned group of producers. Location for this role can be either Ewing, New Jersey or Naperville, Illinois. Specific duties and responsibilities include but are not limited to:
- Building strong relationships with brokers to ensure you meet or exceed financial goals including growth, profit, retention, and new business.
- Responsible for account solicitation, risk selection and analysis including the corresponding documentation, pricing and marketing of Berkley Life Sciences products and services for new and existing customers.
- Business development results for assigned territoriesIdentifying opportunities for account rounding.
- Providing technical support to producers and insuredsStaying current with all compliance, procedural and workflow changes.
- Working collaboratively and effectively with, underwriting associate, operations, legal, home office underwriting and claims
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The Senior Workers Compensation Loss Time Claims Professional is responsible for the quality handling and resolution of workers compensation claims in a timely and professional manner with emphasis on providing quality service while controlling expenses. This position involves handling claims of a complex nature and will require experience handling complicated coverage issues. Principal duties and responsibilities include but are not limited to:
- Reviews new losses and appropriately handles claims through coverage analysis, investigation, injury evaluation, reserving and resolution of workers’ compensation claims.
- Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
- Evaluates bills for accuracy and for applicability to coverage relating to the claim.
- Establishes timely and accurate claim and expense reserves, as well as maintaining appropriate reserves for the life of the claim.
- Negotiates claim settlements within assigned authority limits.
- Handles litigated files and works with assigned defense counsel on strategies to resolve the claims.
- Prepares large loss reports and participates in the large loss discussions as well as team round tables.
- Maintains an effective diary system and documents claim file activities in accordance with established procedures.
- Collaborates with other departments and affiliated companies on assigned claim issues.
- Manages file inventory to ensure timely resolution of claims.
- Ensures conformance to applicable laws and regulations while maintaining a high level of service.
- Investigates claims for potential fraud and work with designated SIU professional.