Handle the daily printing of check disbursements for the Companies that we service while providing excellent customer service and maintain a high level of attention to detail.   - Printing of all check disbursements (claims, premium refunds, commissions). - Completing all special handling requests. - Respond to Company inquiries on special handling requests. - Complete daily reconciliation for all checks processed and printed. - Assist with coding of invoices and payment requests in Accounts Payable system. - Provide excellent customer service. - Other duties as assigned.

The Senior Systems Engineer is responsible for designing significant new functionality with a consideration of performance, stability, and supportability.  Review and provide feedback on business requirements to fully leverage technology to improve business functions.  Defines standards and design patterns / paradigms for system development within a team. Actively participate in the planning and implementation of systems, infrastructure and related hardware and software. Provide advanced troubleshooting for infrastructure, networking, security, and application issues.  Provide project architecture and oversight with in-depth technical expertise on infrastructure projects.  Assess and recommend architectural designs/changes to customer systems in response to business or technical drivers.  Contribute to written proposals and develop technical documentation. Provides operational and technical leadership to the team.  Participates in a 24/7 On Call rotation for Priority Level 3 and higher service calls.    - Develop strategic direction and road maps for all aspects of the Unix infrastructure - Set design standards regarding system and project planning - Provides final level support for Unix administrators as needed in their duties working on complex issues where analysis of situation and data requires evaluation of intangibles and data relationships. - Ensures Unix Admins are doing proper monitoring and tracking of the health and performance of the Unix infrastructure adhering to SOX and audit regulations. - Participates as Unix Project Manager in Infrastructure involved projects. - Supports Kubernetes Platform solutions both On-Prem and Cloud - Operations - Demonstrated support and deployment of high availability Linux, AIX / P-Series Environments - Subject matter expert for specific technologies within the infrastructure practice (e.g. AIX/Linux OS, HACMP, Ansible, Kubernetes & Scripting). - Demonstrates problem solving skills that span the application, middleware, and infrastructure levels. Ability to clearly communicate problem/resolution process to customers or management.  - Actively participates in the planning and implementation of systems, infrastructure and related hardware and software. - Provides advanced troubleshooting for infrastructure, networking, security, and application issues. - Collaborates with technical staff, including project managers. - Provides project architecture and oversight with in-depth technical expertise on infrastructure projects. Be able to serve as a Lead Engineer on engagements and work directly with Project Management, Account Management and Customer teams. - Assess and recommend architectural designs/changes to customer systems in response to business or technical drivers. Customer liaison for solutions including presentation of design and deployment strategies.  Contribute to written proposals and develop technical documentation. - Mentor and cross-train technical staff. - Understanding daily administration of Linux servers, AIX servers, and SAN based mass storage assignment. - Able to configure, integrate, maintain, debug performance issues, analyze recovery, and address user issues on standard Unix Platforms. - Highly Knowledgeable around ESX VCenter Tasks including; Deployments, Cloning, Migrations, and API Calls. - Provide Scripting support and scripting abilities within Perl, Python and Standard Shell commands. - Understand IBM Virtualization layer including HMC’s and IBM Power Series Frame deployments. - Ability to troubleshoot and provide Performance Analysis and Capacity Planning for Linux and AIX environments. - Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.

This Software Developer position will be providing overall requirements gathering, design, development and support of one or more company applications for the various subsidiaries of the corporation.   - Demonstrates the capability to resolve routine problems within a system or process. - Can modify existing functionality or provide minor improvements with limited direction. - Demonstrates solid development processes including code review, documentation, and unit testing. - Work independently on multiple projects while meeting the timely needs of the customer. - May provide rotating on-call support of production systems. - Travel for this position is approximately 5-10%.

Under moderate supervision, this position is responsible for partnering with several functional areas including Human Resources, Sales & Marketing, and Admin.    - Project Management – manage various projects and assignments - Conduct 90-day, 6 month, and 1 year assessments for new hires and exit conduct interviews - Assist with employee engagement & company innovation projects - Manipulate various ad hoc reports to support HR, Finance, and Sales/Marketing - Assist with monthly reporting metrics - Maintain Operating Units HR SharePoint sites - Assist with Training projects as needed - Maintain electronic filing and other HR related documents - Assist with the creation of presentations - Coordinator company functions/events - Send company communications - Assist the Sales and Distribution department as needed with Salesforce, scorecards, and producer management

As a Team Leader, you will be responsible for product quality, and performance of the liability claims professionals on your team and supporting the Auto Liability Claims Manager.   You may be responsible for maintaining a minor caseload, as determined to be appropriate by the Auto Liability Claims Manager.   - Select, lead, mentor, oversee, plan, and check the daily work of a team of Commercial Auto Physical Damage, 3rd Party PD/BI Liability claims examiners. - Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. - Maintain a supervisor diary on direct report files, as well as a diary for your own files. - Employ proper claim handling techniques to protect the integrity of the brand and providing consistent service quality and streamlined processes to add value for our customers. - Recruit and interview examiners as necessary. - Train & coach examiners as appropriate and necessary to ensure their competency. - Attend depositions, mediations, arbitrations, pre-trials, trials and other legal proceedings as appropriate. - Potentially maintain a minor caseload in which you handle, review and process claims with the greatest complexity. - Resolve coverage disputes with insureds and agents as appropriate. - Negotiate settlements as appropriate. - Provide performance input on team members. - Post timely and accurate, loss and expense reserves and reevaluate exposures regularly during the life of a claim. Require and ensure that members of your team do similarly on their assigned claims. - Adhere and ensure that team members adhere to all statutory regulations, Unfair Claim Practices acts and Best Practices. - Effectively communicate with all internal and external customers. - Proactively control the use, work product and expenses of outside vendors.

The person in this position participates in underwriting accounts by gathering, synthesizing and clearly presenting all specific account information to underwriting to decide on the risk.   - Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit. - Research and solve more complicated problems and make decisions with supervision of underwriter or manager. - Review and summarize claims and loss information on individual risks and take the appropriate action. - Determine coverage and pricing options for routine commercial risks for underwriters. - Determine if a risk fits within the guidelines. - Identify unfavorable risk characteristics and take the appropriate underwriting action as directed. - Maintain quality and time standards as established. - Stay informed and knowledgeable about current industry issues and activities. - Draft quotes for underwriters based on individual risk characteristics. - Issue quotes, declinations and other communications to brokers. - Perform other duties as assigned.

Senior Auditor The position is located:    Open to locations with Berkley Operating Units in Central and Eastern time zones   Description:    W.R. Berkley Corporation is seeking a highly motivated, self-managed individual to join our Internal Audit Department.  In this role you will plan and conduct high quality, risk-focused audits of Operating Units and Corporate Processes. You will have the opportunity to work closely with Operating Units both in learning the business and testing controls all while building relationships with key stakeholders.  You will conduct audits in accordance with Internal Audit Policies, methodologies and standards to identify meaningful issues, risks and other exposures within Finance and Operational areas. This individual is a key member of the Internal Audit Department who takes ownership and pride in their work and the success of the team.       Reports to:  Financial Audit Manager   Key Responsibilities - Participate in and/or lead audits which includes: contributing to and/or leading the pre-audit planning process, exercising professional skepticism in evaluating and analyzing evidentiary evidence as a base to make an objective decision on the effectiveness of internal controls. - Prepare and lead effective walkthroughs to gain an understanding of the financials and/or operational process(es) being audited. This includes documenting walkthrough results via narratives and flowcharts for financial and operational processes. - Analyze data from Operating Units to identify and interpret trends and patterns to provide meaningful insights in the audit process. - Partner with operational audit teams to perform audits of financial, operational and other business risk areas for adequate management controls, efficiency, and compliance with policies, regulations and accounting principle. - Design audit programs or audit steps as it relates to new audits in accordance with professional audit standards. - Follow up periodically with the Operating Unit in regards to the action plan progress taken by the Operating Unit until issue remediation. - Learn new businesses, processes and regulations effectively and quickly. - Communicate well with clients and Audit team members. - Engage in relevant training regarding audit, businesses, financial controls, regulations or a particular specialty. - Must be able to quickly assimilate new information in order to analyze the risks and controls effectively. - Identify problems that are not consistent with past audits and begin to structure a solution or remedy to address issue(s). - Staff at this level will be expected to own sections of the audit program and bring them to completion with minimal supervision. - Appropriately analyze control environment and develop effective audit steps to test controls where necessary in line with internal audit methodology. - Drive efficiency and effectiveness of financial and operational audit testing and reporting to help manage department costs - Work independently and in a team environment to maximize performance - Demonstrate leadership through engagement, personal development and fostering a spirit of continual improvement. - Participate in special projects as assigned by management. - Maintain audit proficiency through self-study, training and professional association memberships.  

Berkley E&S Segment has an exciting opportunity for an experienced insurance leader to oversee the establishment and ongoing operations of our Customer Sales and Service Center.   The primary role of this leader is to organize and build on our existing structure and resources and develop the capabilities necessary to provide outstanding account management services for our insureds.  This will include working across the enterprise to align additional lines of business to complement our offering, building processes, guidelines and SLA’s, building a team, and working with key IT stakeholders to expand automation, data analytics and self-service functionality for our clients.  Once the Customer Sales and Service Center is established, this leader will be responsible for the oversight and growth with a focus on meeting the needs of our agents and providing exceptional service.   The Director, Customer Sales and Service Center will work closely with leadership across Aspire, especially operations, underwriting and distribution to ensure efficient operations, responsiveness to challenges, and support as needed.    The successful candidate will be passionate about customer, employee and agency experience, and have a drive to add value across interactions.  We are looking for someone who is highly motivated, organized, and has a positive outlook, along with a natural drive to grow, problem solve, and think outside the box.   Specific duties: - Provide overall leadership to the creation, launch and ongoing performance of the Customer Sales and Service Center.  - Engage with agency principals to discuss use of service center, gain feedback and stay aligned on user experience, areas to improve and areas of most importance. - Through purposeful engagement with agency and Aspire leadership, identify areas of opportunity to strategically evolve and build capability within the Customer Sales and Service Center. - Maintain E&S licenses as applicable. - Identify gaps, overlaps, conflicts, and barriers to an efficient, responsive and cost-effective Customer Sales and Service Center. - Consult and partner as appropriate across WR Berkley operating units with potential synergy. - Work closely with underwriting and distribution leadership to ensure full understanding and alignment of ongoing Customer Sales and Service Center challenges, successes, initiatives and goals. - Ongoing review of lines of business and capability relative to agency needs. - Develop and maintain an understanding of trends in the marketplace involving Service Centers, and agency handling of small business. - Identify and implement AI-enabled solutions to improve efficiencies and agency experience. - May perform other responsibilities, as assigned. #LI-RS1  

Berkley Aspire is seeking a Reporting Insights Analyst. This role can be located in any of our three locations - Scottsdale AZ, Richmond VA, or West Chester OH.  We are on a hybrid schedule of four days in the office, one day from home.  This Analyst position supports our production underwriting and distribution teams. The role requires discipline, strong analytic skills, attention to detail, and the ability to manage multiple projects simultaneously. Proficiency with Excel, pivot tables, data mining, and report generation are a must – familiarity with PowerBI is a bonus. Our data support team uses a variety of tools to gain and share insights. Specific responsibilities of this role include running month end reports, maintaining state roadmaps, managing a database of commission arrangements, updating/publishing scorecards for various roles, and generating regularly scheduled and ad-hoc reports. Responsibilities – - Generate and distribute reports. - Update roadmaps (state-specific, production partner-specific) according to schedule. Make recommendations for improvements. Track progress since last update. - Help prepare for ” deep dive” conversations focused on specific geographic territories or product lines. - Respond to data-related inquiries from internal customers in a helpful and friendly fashion. High value placed on information accuracy and speed of response. - Other duties as assigned.

Berkley Aspire is seeking a Client Engagement Specialist to join our Distribution team.  This role can be located in any of our three locations - Scottsdale AZ, Richmond VA, or West Chester OH.  We are on a hybrid schedule of four days in the office, one day from home.   The Distribution team engages with agents and creates submission flow for Berkley Aspire. This newly created position will support Distribution Executives and production underwriters in a variety of ways.   Responsibilities –      - Engage with appointed agents – by email, virtual meetings, in person meetings, telephone calls, at industry conferences and trade shows, etc. - Monitor submission flow and written premium at assigned agencies. - Work closely with Regional Distribution Executives and provide day-to-day tactical and strategic support. - Utilize agency production data to drive profitable growth. - Maintain state roadmaps and territory plans. - Collaborate with marketing and communications team, distribution team, underwriters and other operating units. - Other duties as assigned.

Handle the daily processing of disbursements for the Companies that we service while providing excellent customer service and maintain a high level of attention to detail.   - Processing of all disbursements for the Companies you are assigned through the invoice workflow system or interface files (claims, premium refunds, commissions). - Coding of invoices and payment requests in Accounts Payable system. - Assist with printing of checks and special handling. - Respond to Company inquiries on payment and invoice submission. - Provide excellent customer service. - Verify approval on invoices and payment requests. - Other duties as assigned.  

The Access Management Administrator assists in facilitating the onboarding and offboarding processing of new hires and terminations. The administrator will be responsible for requesting the procurement of equipment and providing appropriate access to enterprise systems as well as internal applications based on the policies and procedures established. The Access Management Administrator assists in ensuring that customer requests for provisioning are completed in a timely manner and assist with ticket management for provisioning related requests.   - Provide account provisioning and de-provisioning for multiple systems across the corporation. - Complete requests as per defined procedures, resolve incident tickets and assist other support analysts as needed. - Document access management procedures for assigned platforms, databases and applications; keep the access management procedures updated. - Proactively identify audit and compliance access related issues to reduce the risk of security. - Work with team members to identify and develop solutions to streamline and automate existing manual processes. - Work directly with end users, managers, and other teams to understand requests and drive ticket resolution. - Provide Day 1 onboarding and work with end user and hiring managers to provide a positive experience. - Work adjusted hours if needed for training, knowledge transfer, and support coverage. - Demonstrate excellent interpersonal and customer service skills while communicating with users, supervisors and/or managers. - Handle other general access related requests as required by clients, vendors, or internal users. - Obtain a general understanding of critical systems at ESTech/WRBC. - Provide on-call customer support as directed. - Use excellent judgment to assist in making general access related decisions to aid customers while ensuring compliance. - Understands and keeps abreast of industry best practices and how it can be applied at Markel. - Knowledge Service Now would be ideal.

The AVP, Excess will work in a team setting generating, underwriting and analyzing accounts for development of new and renewal for designated line of business.   - Compliance with underwriting documentation rules and guidelines. - Maintain an acceptable underwriting profit. - Adherence to Admiral underwriting guidelines and referral compliance. - Development and maintenance of key broker/agent relationships. - Participates in all internal company training and continuing education. - Remains current on product releases as it pertains to line of business. - Leads strategic marketing calls to key brokers (up to 25%). - Management and development of business and broker relationships new to the organization. - Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness. - Active mentorship and training of Associate Underwriters and Underwriters. - Act as a referral authority for Associate Underwriters and Underwriters.

The Professional Lines Claims Examiner manages a book of claims within their authority.  The ideal candidate will be knowledgeable in professional lines claims handling. The position reports to a Claims Vice President who will monitor the work and grant additional claims authority as training progresses.   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      This role will be based in our Stamford, CT office (hybrid work schedule). The Metro North train station is right across from our office building - less than a minute walk!    Key functions include but are not limited to: - Manage a portfolio of claims  - Determine coverage and ensure accuracy of Cedant claim cessions  - Develop and maintain relationships with reinsurance brokers and cedants  - Establish reserves  - Book payments  - Complete file documentation  - Maintain claim files in a timelyand accuratemanner  - Conduct claim reviews as needed  - Maintain current knowledge of insurance lines and current clam procedures guidelines  - Provide analysis on trends/anomalies to Professional Lines underwriters and management  - Submit claims management reports as required for large exposure claims  - Engage in frequent and timely communication with Underwriting, Actuarial, and Management teams  - Participate in roundtable discussions  - Collaborate on Innovation initiatives 

Key Risk is looking for an enthusiastic individual to gain additional experience and exposure to the fundamentals of data engineering, data analytics, and data science as a Data Engineer Trainee.  The trainee will shadow and provide support to the Data Analytics, Data Reporting and Data Science functions for Key Risk and the Alternative Market Segment (AMS) of the W. R. Berkley Corporation. Another component of the training plan includes rotation assignments with various Key Risk departments, including Finance, Compliance, Underwriting, Claims and Client Experience to understand the needs of critical data and analytics to make well-informed and timely business decisions.    Key Functionswill include but not be limited to:   - Building a core understanding of insurance data and operations and developing expertise with the tools used to deliver data and insight to decision makers across the enterprise;  - Working with Data Engineering teams across the enterprise to develop structured and unstructured data from various sources into analytic data sets suitable for BI Analytics, Data Reporting, and training of predictive models;  - Assisting Data Science teams across the enterprise to assist with evaluation, recalibration, and deployment of predictive models for Key Risk operational teams;  - Supporting Data Reporting needs in a highly regulated Financial Service environment;  - Providing programming support to enterprise Development Operations teams as needed in the deployment of predictive models;  - Automating of actuarial models and processes to improve efficiency across the group;  - Actively participate in Data Engineering, Data Reporting, BI Analytics and Data Science initiatives across the W.R. Berkley organization;  - Enthusiastically engage in Key Risk and W.R. Berkley Corporate initiatives including Innovation and Client Service Intimacy;  - Other responsibilities as assigned; - Successful completion of training plan.

Berkley’s internship program immerses you in the insurance business, provides you with the opportunity to showcase and hone your skills, enhances your business knowledge and professional growth, encourages networking, and offers assignments/projects in a specific team/function.   Our company seeks creative, curious, and innovative candidates for our corporate internship program. The selected candidates will work with the company’s senior functional leaders and teams on specific team initiatives.   Experience The internship program provides interns with a valuable, rewarding experience that connects the knowledge from academics with the reality of today’s insurance careers. The program includes an introduction to the W. R. Berkley Corporation as well as fundamental training and additional training as it relates to the day-to-day role performed. The internship may include management sessions, team building and/or volunteer/community service opportunities. The various components of the program will lay the groundwork for an intern’s comprehensive learning experience.  

Responsible for performing Operations related support duties while gaining valuable real-world experience which can be utilized both personally and professionally. Resume builder and steppingstone to a future career in the Insurance Industry.    - Provides support on key projects and analysis. - Assists with daily tasks, meetings and presentations. - Assist with the implementation of special projects and initiatives across all operations verticals and other areas. - Build relationships with cross-functional teams. - Support content audits to identify opportunities and drive consistency across our products.

This individual would be responsible for reviewing, processing, investigating, evaluating, negotiating and the settling of assigned property damage or bodily injury claims with the authority level generally up to $100,000.00. This position requires an understanding and knowledge of litigation management in multiple jurisdictions.   - Complete coverage analysis - Conduct the necessary investigation, either by phone, or through independent adjusters, to determine coverage, liability and damages. - Evaluate, negotiate, and settle assigned property damage or severe GL and/or complex bodily injury claims within authority granted, or seek authority for those claims in excess of authority. - Resolve coverage disputes with insureds and agents - Prepare coverage opinion letters

We have an opportunity for a Claims Assistant to join our Berkley Public Entity team!  You will be responsible for collecting and analyzing data to support and enhance our claims business operations.  You will conduct research to enhance operating efficiency and organizes data to deliver comprehensive program analysis and recommendations for improvement.    This role can be based in our offices in either Morristown, NJ or Ewing, NJ   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions include but are not limited to: - Provide outstanding customer service and documentation while working with the insured, broker and TPA in the adjustment of GL, Auto and Professional Liability claims - Maintain an active file diary to move files toward closure - Monitor pending reinsurance claims - Prepare various reporting and tracking of program trends - Prepare Reservation of Right and Declination letters with direction from Claims team - Set up first notice of loss (FNOL), report only or reinsurance claims - Effectively identify coverage issues - Adhere to all statutory and regulatory fair claims practices - Process expense payments for the Claims team - Willing and able to travel for mediations, insured meetings, trial and conferences as necessary

The Underwriting Assistant (UA) provides set up and administration assistance to the underwriting team. The UA will assist in the production and maintenance of business by providing administrative support to the underwriting department that is timely, efficient and representative of the high standards set forth by the company. - Enters submissions into underwriting system - Issuance of Accurate policy issuance - Process letters - Data management - Submission Entry - Document verification, processing and management - Attachment of documents - Compliance verification - Change of term reviews - Mid-Term transactions - Solicitation reviews - Invoice creation - Send documents to brokers upon Underwriter Request - Ad-hoc projects as needed