The Claims Examiner performs workers’ compensation claims adjudication and investigation and is responsible for all technical aspects of claim management for assigned, including compliance, with all established performance guidelines.  This role will properly investigate and handle all types of workers' compensation files including lost time, litigation and long-term exposure within predetermined claim-handling guidelines.   Key functions include but are not limited to: - Initiate return-to-work discussions with the employer and effect return-to-work for the injured worker. - Establish timely and appropriate case reserves - Investigate and manage subrogation and negotiate settlements. - Use automated diary system to issue indemnity benefits and provide claim management. - Accurately calculate and pay wage loss and other benefits. - Assign rehabilitation and monitor costs and outcomes. - Document all action plans and evaluations for claim resolution. - Interact with clients to establish/improve communication and service capabilities. - Interact and communicate with state agencies, attorneys and other providers. - Address customer complaints and inquiries in an exemplary and professional manner. - Achieve specific performance outcomes related to quality and quantity of work as established by management. - Provide cost containment for individual claim and overall claim costs for account to achieve account profitability. - Define medical and rehabilitation payment parameters staff.

The Commercial Insurance Product Underwriting Development Lead will collaborate across all functional areas to help design, implement, and maintain transformative insurance products and drive a product development strategy in line with our vision.  This role will partner with underwriting, actuarial, and business development teams to develop new products focused on the Workers Compensation and later, Commercial Auto, lines of business within US small commercial property and casualty insurance market across all traditional lines of business including contributing to coverage options, pricing philosophy, rating structure, underwriting approach, technology development, operations servicing solutions, and distribution.   Key functions include but are not limited to: - Lead state filing and inquiry process with assistance from internal filings team while managing Berkley Small Business Solutions resources dedicated to product development and filing work. - Collaborate with actuarial and data science teams to identify and implement methods for pricing and underwriting risk beyond traditional methods. - Identify new unique product development opportunities through partnerships with internal stakeholders and external distribution partners using a data-driven quantitative approach. - Evaluate current/ongoing industry capabilities relating to product, underwriting, and technology to inform critical focus areas for the future. - Gather competitive intelligence through analyzing and monitoring competitor pricing and product changes. - Demonstrates the WRBC Core Competencies and Innovation Behaviors while performing the Essential Duties and Responsibilities.

We have an exciting opportunity for a Customer Service Associate to join our growing team! You will be responsible for providing excellent and timely customer service and support to our jewelry insurance clients.    We are open to candidates with prior customer service experience (any industry is fine) or recent college grads looking for an opportunity to join a great company!   What you'll do: - Answer customer phone calls and return messages from our policyholders and perspective customers (will train) - Respond to customer emails and requests for information - Process endorsements and change requests for clients - Interact with vendors and partners who work with Lavalier (jewelry insurance) - Assist with processing policies and obtaining policyholder information - Complete data entry and/or upload of large schedules and other data - Projects and other work as assigned

We have an exciting opportunity for a Customer Service Associate to join our growing team! You will be responsible for providing excellent and timely customer service and support to our jewelry insurance clients.    We are open to candidates with prior customer service experience (any industry is fine) or recent college grads looking for an opportunity to join a great company!   What you'll do: - Answer customer phone calls and return messages from our policyholders and perspective customers (will train) - Respond to customer emails and requests for information - Process endorsements and change requests for clients - Interact with vendors and partners who work with Lavalier (jewelry insurance) - Assist with processing policies and obtaining policyholder information - Complete data entry and/or upload of large schedules and other data - Projects and other work as assigned

We have an exciting opportunity for a Customer Service Associate to join our growing team! You will be responsible for providing excellent and timely customer service and support to our jewelry insurance clients.    We are open to candidates with prior customer service experience (any industry is fine) or recent college grads looking for an opportunity to join a great company!   What you'll do: - Answer customer phone calls and return messages from our policyholders and perspective customers (will train) - Respond to customer emails and requests for information - Process endorsements and change requests for clients - Interact with vendors and partners who work with Lavalier (jewelry insurance) - Assist with processing policies and obtaining policyholder information - Complete data entry and/or upload of large schedules and other data - Projects and other work as assigned

The CFO is a key member of the Senior Leadership team and is responsible for planning, implementing, managing, and controlling all financial related activities for Berkley Oil & Gas.The incumbent directs the accounting, financial reporting, information analysis, expense monitoring, annual statement process, and planning/forecasting functions to assist each operating unit to achieve financial success. Develops and implements financial and accounting controls and ensures compliance with prescribed internal and external standards and is a key participant in the strategic business planning process.    - Provides leadership in the development and continuous evaluation of short and long-term strategic financial objectives. - Directs the development and implementation of cost-effective financial reporting and accounting activities. - Formulates effective financial oversight and internal accounting standards that comply with company and regulatory requirements. - Contributes to the achievement of business objectives through the accurate and timely identification and resolution of accounting issues/opportunities.   - Provide executive management with advice and analysis on the financial implications of business activities. - Directs the monthly reporting process and delivers accurate/timely monthly reports through effective utilization of all management information tools to optimize revenue and minimize financial exposure. - Manage and direct the expense and general ledger process.  - Monitors financial transactions to ensure that expenses are in line with company expenses and profit objectives and are consistent with company policies. - Drives innovation, including taking advantage of automation opportunities and new ways to streamline and make processes more efficient. - Development of direct and indirect reports in both behavioral and job skills is crucial and a key component of the position.  This includes regular career aspiration discussions. - Responds to all activities related to corporate accounting/reporting requirements. - Ensures that effective internal controls are in place and ensures compliance with GAAP and applicable federal, state, and local regulatory laws and rules for financial and tax reporting. Provides high-level analysis and recommendations for corrective action as necessary.  - All other duties as assigned

The Administrative Assistant is responsible for the general operation of our office(s). They will provide administrative support across multiple disciplines including Onboarding, Recruitment, Policies and Procedures, File Management, HR system support, Facilities Support, etc. The Administrative Assistant will serve as liaison between BTS Offices, Human Resources and Management to ensure work is completed in accordance with HR processes. The ideal candidate must be highly professional, personable, and able to excel in a fast-paced environment.   - Review security monitors, with escalation to the Facilities Manager. - Responsible for the full lifecycle of contractors and vendors (BPAV), which includes but is not limited to the on-boarding, offboarding, SOX compliance and tracking, follow-up, changes/updates, etc. for BTS vendors and contractors. - Assists with the coordination of candidate interviews as needed. - Assists with New Hire On-boarding processes. - Processes incoming and outgoing mail as needed. - Assists with preparing outgoing FedEx/UPS packages. - Maintains inventory of office supplies and places orders from appropriate vendors as needed. - Maintains company seating chart, and manages requests for workstation/office designations and moves, name plates, etc. - May coordinate travel for senior level management. - Provides overall administrative support. - Prepare communications, such as memos, emails, invoices, reports, and other correspondence. - Assists with meeting and event planning, catering coordination, and conference room preparation and management. - Manages the front desk area; greets and directs visitors, including vendors, job candidates and customers. Issues appropriate badges for visitors, contractors, etc. as needed. - Answers incoming calls to the switchboard, determines purpose of callers and forwards calls to appropriate staff or department. Transfers calls to voice mail when appropriate staff are unavailable. Will also operate two-way radio for normal/emergency communications. - Answers questions about organization and provides callers with address, directions, and other information. - Retrieves messages from general voice mail box and forwards them to appropriate staff. - Maintains copy/admin centers, ensures supplies are stocked, assists users, sends, retrieves, and routes incoming faxes. - Maintain emergency documentation and logs. This includes emergency documentation to be used by each floor monitor. Will serve as a Coordinator during evacuations/drills and perform accountability checks during these events. - Monitor security cameras throughout the Data Center/Office facility and escalate issues, as necessary. This person will be trained in the use of panic devices throughout the facility and how to manage these situations. - Other duties as assigned.

The Claims Manager is responsible for providing leadership and expertise to a team of adjusters. Along with, monitoring adjusters’ files to meet company standards. This position will also help answer coverage questions, develop technical training plans, work with our customers to solve problems, participate in projects to help the department evolve, and most importantly, make us better.   - Collaborating to shape the future strategy of the department with Claims leadership. - Communicating with claims leadership, actuary and underwriting regarding litigation; individual claims, best practices and trends. - Developing the team’s expertise and training - Recruiting and retaining team members to the claim’s organization - Managing team’s inventory of commercial package claims from routine to complex and severe both in and out of litigation to include: - Ensuring team conducts thorough investigations to determine coverage and liability - Ensuring appropriate evaluating, negotiating and settling property damage and bodily injuries. - Ensuring Identification and pursuit of recovery opportunities (salvage, subrogation, etc.). - Conducting research on industry trends and keeping apprised of laws in Federal, State and Local jurisdictions. - Developing and conducting department-specific training. - Occasionally attend professional and/or continuing educational seminars and classes. - Serving as a point of contact and knowledge source for all internal departments, and for our clients. - Contributing to Intrepid’s mission to offer a better customer experience - Ability to step in to manage individual claims if needed or to gain a better understanding of processes.

• Coordinate with 50+ profit centers to prepare and gather financial information to timely and accurately file regulatory state forms for 21 legal entities in assigned states and U.S. territories to include processing payments when required. • Process and approve assigned invoices for timely and accurate payment of regulatory fees, assessments, surcharges, and other invoices. • Maintain listing of deliverables, invoices, and other correspondence; track due dates; and report progress to the Director of Regulatory Reporting. • Assist with the completion of premium tax returns as requested. • Maintain effective workflow processes to accomplish objectives of the position. • Participate in special projects as required.

Provides entry level administrative or technical support to departments as needed (including daily receptionist coverage). Provides support with duties such as administrative support, general maintenance of the facility and office equipment. May include distribution of incoming mails and preparation of outgoing mail for shipping using postage meter; data entry, filing correspondence, invoices, receipts, and other records; and coordinating and monitoring printing services.   Professional support services floater provides administrative support to departments on an as needed basis and is the primary back up for the receptionist daily.   Key Functions/Duties of Position: • Answer phones and provide daily reception desk coverage • Sort mail, deliver mail to/from Chairman’s office twice a day • Schedule meetings and conference rooms • Schedule business travel and complete expense reports • Perform data entry, manipulate spreadsheets and scan documents as needed • Maintain inventory of office supplies and order supplies as needed • Support and/or provide backup administrative coverage on an as needed basis • Assist the Event Planner and/or HR with projects as needed • Other duties as assigned

The Admiral Underwriter will work in a team setting generating, underwriting, and analyzing accounts for development of new and renewal Professional Lines business. - Compliance with underwriting documentation rules and guidelines. - Maintain an acceptable underwriting profit. - Adherence to Admiral underwriting guidelines and referral compliance. - Development and maintenance of key broker/agent relationships. - Management and development of new business and broker relationships. - Participates in all internal company training and continuing education. - Remains current on product releases as it pertains to Professional lines. - Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness. - Travel: up to 25%.

The Underwriting Intern will train with key team members to learn and participate in the process of underwriting and servicing of renewal accounts for the development and retention of Admiral business.    The duration of the internship is approximately ten (10) weeks.   - This temporary based position requires strong analysis skills applied in learning the evaluation and pricing of Admiral renewal business in accordance with service standards, objectives, and following Admiral underwriting guidelines. - Availability to work independently, both on a remote and potential on a hybrid based in-person schedule through the summer months. - Perform ad-hoc financial analysis as needed to support our business partners.

As an Underwriter, you will apply practical knowledge to make risk bearing decisions on behalf of the company. You will work closely with team leads and managers to execute underwriting activities that align and support the company’s underwriting strategy. You will also be responsible for completing various underwriting operations tasks, and identifying and implementing solutions to support and uphold our brand promise of delivering a “Ridiculously Fast, Amazingly Easy” customer experience.   As an Underwriter, you will fulfill the primary responsibilities of the role by executing the following: - Review and evaluate new and renewal workers compensation accounts to determine approval or denial of risks - Effectively determine premium rate in alignment with our new business and retention plan goals - Manage your daily responsibilities and competing priorities to be accountable for delivering results - Complete data analysis to drive results and improve efficiencies and quality in processes and product offerings - Generate and present data metric driven solutions to underwriting business problems - Identify issues and thoroughly vet the scope of the issue to determine action plan for resolution - Lead or participate in cross-functional project teams - Regularly communicate progress of project work to the department and company leadership team - Partner with department leadership to focus on resource development and allocation for various projects - Assist leadership where needed in department planning and budgeting process

As a Product Manager, you will be responsible for building software products that delight our customers and advance our business interests. Specifically, you will own the vision, strategy, design, and execution of a technology product, while also building consensus across your stakeholders and teammates.    Beyond that, we’re looking for someone with a high degree of ownership. And the way we tend to define ownership is in terms of your willingness to look critically at yourself and make changes. Problems are inevitable, and you are going to fail a lot. We are looking for people who will take responsibility for failures, learn from them, and reinvest that learning in their work.    Key functions include but are not limited to the following:   - Assist in defining product vision. Complete product planning and execution throughout the product lifecycle.  - Collaborate with business stakeholders and end users to understand and prioritize product requirements. Act as customer liaison for technical issues, product integration and development.   - Work closely with developers and cross-functional teams to ensure fulfillment of product performance.   - Deliver Results. You will curate the best ideas, hypothesize their value, and implement the most promising of them. You will constantly re-assess what we have built to make sure we are realizing actual value.  - Focusing on the Data. You will establish OKRs that define our goals and quantify our results. You will regularly review your indicators for actionable insights and you will host OKR Reviews to create cross-functional alignment.   - Understand Our Customers. You will keep yourself and our team highly exposed to customer feedback.You will use this exposure to anticipate customer needs and constantly improve their experiences.  - Saying no. You will help us choose the right problem to solve next. Sometimes you will have to say no to things. You will consistently weigh short- and long-term trade-offs while keeping a healthy bias toward the long term.  - Challenge the Status Quo. For various processes, you will understand what we do and why we do it. Then you will work across Business, Operations, Design, Data, and Engineering teams to reimagine how.  

The Manager of Sales & Distribution – Central California is responsible for the Central Valley (I-99 Corridor) and Central Coast Sales Territory- Area encompasses region south of Sacramento, south on I-99 to Bakersfield and west to the Central Coast, including San Luis Obispo, Santa Barbara up to Monterey/Santa Cruz.   This role is all about sales solicitation and the sales management of assigned brokers/producers and generating programs sales. The position involves setting in motion sales plans and driving the necessary strategies and sales actions needed to maximize profitable growth for Preferred Employers in this territory.     Key functions include but are not limited to: - Develop, implement and drive sales plans with both current brokers and new brokers to meet company goals. - Identify, develop, implement, and manage program sales plans with target groups of business owners to meet both Preferred’s and Preferred Connect’s sales goals. - Monitor both new sales and retention metrics monthly to ensure premium plan goal achievement. - Works closely with all company departments to optimize PEI’s brand offering to the marketplace.’ This is an "on-the-road" type function requiring lots of windshield time, high-level of communications skill, direct broker contact and direct selling contact with targeted prospects/clients. - Job demands ongoing sales prospecting and finding qualifying deals originating from territory. - Expectation is that candidate will operate out of their automobile, their home office and PEI’s Walnut Creek/San Diego office as needed from time to time.

The Senior IT Vendor Management Analyst will be responsible for all aspects of the IT vendor management function for the company. This includes supporting and coordinating with business process owners through the vendor selection process as well as doing risk-based due diligence for existing vendors. This position will be responsible for reviewing current vendor management procedures to explore improvements in process efficiencies and controls. The Senior IT Vendor Management Analyst will provide ad hoc reports as requested by various members of IT and business management.   - Develops and implements strategic vendor management and governance function. - Reviews the IT vendor management process and explore improvements in process efficiencies and controls. - Researches and incorporates industry IT vendor management best practices with organizational practices. - Works with IT and business teams to review potential vendors and assist with Requests for Proposal (RFP) / Requests for Information (RFI) - Coordinates vendor Proof of Concept (POC) efforts with IT Enterprise Architecture, business stakeholders, and vendors - Collects and reviews vendor information and manages input from key stakeholders and relationship managers. - Works with Third Party Risk Management team to ensure completion of Information Security due diligence. - Works with Corporate Legal to ensure completion of contract review and due diligence. - Assists with contract renewals and contract management. - Conducts ongoing vendor due diligence. - Maintain status of risk assessments, contractual agreements, and contract expiration/renewals for all IT vendors - Administers the IT vendor management software (Archer) - Develop reports to aid in budgeting and forecasting hardware and software asset and maintenance purchases/renewals. - Produces and distributes management reports for IT vendor management. - Creates and maintains the IT vendor management database. - Audits the IT vendor database periodically to measure and report on data integrity and compliance. - Position will require travel of up to 10%

Are you looking to expand your insurance knowledge and gain some hands on experience in the business world? Are you dedicated, hardworking and tend to think outside of the box? Then this quite possibly may be the opportunity for you!   This role will give you the best intern experience in our Underwriting department. You will be able to work directly with our Underwriting team and gain valuable claims experience.   Duties and Responsibilities: - Obtain a thorough understanding of the insurance industry - Attend live and on-line trainings as needed - Meet top industry executives who will share their experiences within the industry with you - Learn about underwriting and how exciting a underwriting career will be - Learn insurance, medical, and legal terminology and concepts - Create policies under various coverages - Learn claims handling skills including customer service and interpersonal business skills - Assist underwriters and underwriting assistants as needed

Are you looking to expand your insurance knowledge and gain some hands on experience in the business world? Are you dedicated, hardworking and tend to think outside of the box? Then this quite possibly may be the opportunity for you! This role will give you the best intern experience in our Claims department. You will be able to work directly with our Claims team and gain valuable claims experience.   Duties and Responsibilities: - Obtain a thorough understanding of the insurance industry - Attend live and on-line trainings as needed - Meet top industry executives who will share their experiences within the industry with you - Learn about claims and how exciting a claims career will be - Learn insurance, medical, and legal terminology and concepts - Create claims under policies for various coverages - Learn claims handling skills including customer service and interpersonal business skills - Assist claim adjusters and claim assistants as needed

As a Data Scientist, you will focus on leveraging the company’s substantial data assets to deliver actionable and meaningful business insights using analytics, predictive models, machine learning, and artificial intelligence. The ideal candidate will possess a strong technology background with entry-to-mid-level expertise in data analysis and building (and deploying) predictive models. We are looking for a highly motivated individual with the ability to help us deliver next-generation analytical products to our internal and external business partners.   This position requires supporting our application infrastructure, writing code, analyzing data, creating models, creating ad hoc apps/reports/dashboards, working with both internal and external customers, and participating in project management and execution. The ideal candidate is passionate about continuous learning and turning that knowledge into cutting-edge analytical solutions. We strive to deliver innovative analytical tools that generate tangible business results.   - Support the timely execution of high-value data science projects by delivering high-quality code, data analysis, and data visualizations following team standards under guidance of senior team members - Assist with development, testing, and deployment of analytics products and predictive models including data engineering, data analysis, and AI/ML/NLP tasks - Monitor core analytical models and processes to ensure proper performance. Actively work to identify opportunities for improvement - Service the analytical needs of internal and external customers by providing valuable analysis, reports, dashboards, and/or electronic files as needed - Execute well-documented experiments to identify novel uses of internal and external data to deliver business value - Actively assist with project management and project execution - Execute assigned experiments, project, and tasks within agreed-to deadlines with appropriate documentation - Actively share ideas and participate in team meetings and brainstorming sessions - Work on cross functional teams within MEC and across the rest of the corporation - Master core data science and business skills required to support team initiatives - Create and deliver presentation to internal stakeholders as needed

- Interface with Underwriting, Risk Management, and clients in controlling costs and loss ratios - Conduct investigation of claims assigned - Handle all technical aspects of claims, including coverage, disability benefit management, medical management, litigation management, file management, subrogation, reserving and settlement - Maintain and demonstrate knowledge of the Rules and Regulations in jurisdictions assigned - Immediately notify management of large exposures and comply with reinsurance reporting requirement - Monitor expenses and effectiveness of inside/outside vendors - Assume full responsibility for all phases of account management for accounts as assigned and inform management of any unfavorable trends - Actively work with mentor in monitoring loss ratio for accounts assigned - Participate in client meetings for training on claims issues and assist with claims service meetings for new accounts as requested