Serve as the strategic, operational, and motivational leader of Underwriting in support of delivering profitable growth and providing excellent community, employee, and customer relations.   Serve as the strategic, operational, and motivational leader of Underwriting in support of delivering profitable growth and providing excellent community, employee, and customer relations.   ESSENTIAL RESPONSIBILITIES/FUNCTIONS: The essential functions include, but are not limited to the following:   Underwriting Management Leadership - Lead underwriting contact within assigned region. - Responsible for strategically building a territory. - Manage profit, loss, growth, rate and retention results for assigned territory - Create new agency relationships and maintain existing relationships. - Lead agency distribution within assigned territory. - Develop marketing strategies. - Underwrite and manage assigned book of business. - Manage and monitor overall pricing practices and targets. - Sales and marketing efforts as needed to build assigned region to include product presentations, agency product training, etc. - Delegate underwriting authority and monitor compliance within assigned region. - Manage treaty reinsurance coverage placement and adequacy - Provide leadership and direction on business opportunities, pricing, retention analysis, loss control needs, and account stewardship - Conduct audits for quality control and conduct training where needed. - Prepare, assign and conduct performance appraisals for direct reports. - Establish development plans for individual team members and direct reports. - Participate in Claim Review Meetings when applicable.   Additional Marketing-Related Functions - Visit and develop rapport with key existing and prospective agents, as appropriate; - 50% travel. Occasional overnight travel.    May perform other functions as assigned.

Serve as the strategic, operational, and motivational leader of Underwriting in support of delivering profitable growth and providing excellent community, employee, and customer relations.   Serve as the strategic, operational, and motivational leader of Underwriting in support of delivering profitable growth and providing excellent community, employee, and customer relations.   ESSENTIAL RESPONSIBILITIES/FUNCTIONS: The essential functions include, but are not limited to the following:   Underwriting Management Leadership - Lead underwriting contact within assigned region. - Responsible for strategically building a territory. - Manage profit, loss, growth, rate and retention results for assigned territory - Create new agency relationships and maintain existing relationships. - Lead agency distribution within assigned territory. - Develop marketing strategies. - Underwrite and manage assigned book of business. - Manage and monitor overall pricing practices and targets. - Sales and marketing efforts as needed to build assigned region to include product presentations, agency product training, etc. - Delegate underwriting authority and monitor compliance within assigned region. - Manage treaty reinsurance coverage placement and adequacy - Provide leadership and direction on business opportunities, pricing, retention analysis, loss control needs, and account stewardship - Conduct audits for quality control and conduct training where needed. - Prepare, assign and conduct performance appraisals for direct reports. - Establish development plans for individual team members and direct reports. - Participate in Claim Review Meetings when applicable.   Additional Marketing-Related Functions - Visit and develop rapport with key existing and prospective agents, as appropriate; - 50% travel. Occasional overnight travel.    May perform other functions as assigned.

Berkley Medical Management Solutions has an opening for a Nurse Case Manager to join the team!  The role will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.  The Nurse Case Manager promotes exceptional service by identifying interaction opportunities, taking ownership of client results, providing high quality service, managing response times, using judgment, and building from both small and large successes.  The role will enhance communications by being proactive, engaging in active listening, asking questions to determine underlying needs, and stopping and analyzing the situation; learn from problems and implement preventative measures for the future.    Nurse Case Managers know and exceed client expectations and gets to know our clients, understanding situations from our client's perspective, and delivering solutions specific to our client's needs.   Responsibilities include but are not limited to: - Coordinate and implement medical case management to facilitate case closure. - Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care. - Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure. - Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction. - Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services. - Document activities and case progress using appropriate methods and tools following best practices for quality improvement. - Coordinate job analysis with employer to facilitate return to work. - Perform other duties and special projects as assigned by case management manager. - Occasionally attend on site meetings and professional programs. - Review job analysis with physician. - Exhibit strong communication skills, flexibility and adaptability - Foster a teamwork environment *This role may be located in New Hampshire or Maine.

Within authority, the incumbent will manage assigned brokers to underwrite and process environmental and/or casualty lines for the Environmental Services Industry and/or Environmental lines for any industry segment.   Duties and Responsibilities: - Work with assigned brokers to underwrite Pollution, Professional Liability, General Liability, Automobile, Worker Compensation and Excess lines focused on the Environmental industry. - Visit existing and potential new brokers to discuss our products and procedures such as; underwriting appetite, premium collection policy, profitability issues, pricing and coverage issues. - Possess the capability to handle all lines of business and all types of rating programs - Capable of looking beyond individual account transactions; managing a book of business to achieve new business, renewal retention and ROE objectives in support of the Division. - Handle all aspects of processing the Broker accounts. - Perform financial analysis on the audited/reviewed financials or other financial information of insures using appropriate tools. - Create and solicit renewal applications from the broker after reviewing the expiring policy and loss information. - Underwrite endorsement requests from brokers and sign-off where required. - May assist other underwriters in processing renewals, new business and endorsements.

The Chief Underwriting Officer (CUO) reports directly to the President/CEO and is a key member of the Berkley Mid-Atlantic Group Executive Leadership Team. The CUO is responsible for the strategic planning and overall management of the underwriting discipline to ensure profitable growth. In collaboration with other departments, this role will be responsible for developing and executing Berkley Mid-Atlantic Group’s underwriting strategy, with the goal of maximizing shareholder value and risk-adjusted returns. Duties and responsibilities include but are not limited to: - Oversee the development and management of all aspects of underwriting strategy, aligning with the overall BMAG strategic plan, and translating the strategy into clear underwriting guidelines and limits of authority. - Establish underwriting authority levels and referral processes that both streamline decision-making and ensure underwriting excellence. - Develop pricing and underwriting strategies to attain and improve profitable growth. - Develop an efficient set of processes that deliver creative, customized underwriting and risk management solutions while meeting the expectations of our partners. - Set strategic process for identifying, evaluating and managing emerging risks. - Develop and manage both internal and external relationships in a way that strengthens trust in the business partnership. - Manage the portfolio to reflect an appropriate balance between segments and diversification of line of business. - Devise strategies and protocols to grow profitably during all market cycles. - Establish policies and direct the analysis of information to support the development of products, services, and/or new programs (i.e., research and identify target businesses, competitor information, analyze industry and economic factors, etc.) - Lead, direct, and has management accountability for corporate underwriting team with emphasis on building organizational capability, talent management, and promoting a culture of superior portfolio management and product underwriting. - Assist in the maintenance of forms and rate filings for specific segments of business. - Development, implementation, and maintenance of authority statements. Drafting of authority for other department managers and any relevant relationships. - Lead for internal underwriting audit. - Responsible for underwriting document filings, accuracy of data entries to systems and contract integrity for accounts underwritten. - Meet as needed with the Senior Leadership Team and President to analyze, recommend, and report on the progress of objectives. - Provide the leadership mentoring and guidance necessary to build and sustain a high performing workforce. - Anticipate and plan for the future, with the capacity to collaborate with other senior management team members in a way that fosters innovation.

- Entering corporate reinsurance contracts into Freedom Reinsurance System or XLPro Reinsurance System. - Communicate with corporate reinsurance personnel to understand all facets of the corporate reinsurance contracts. - Communicate with “special purpose” reinsurance vehicle manager to address questions on premium, losses, commissions etc. - Manage data collection and reconciliation to the general ledger for company “special purpose” reinsurance vehicle. - Manage quarterly settlement for company “special purpose” reinsurance vehicle, including general ledger journal entries. - Assist in the calculation of adjustable features, including contingent and sliding scale commissions, on reinsurance programs. Verify that adjustments comply with the reinsurance contracts. - Assist in preparing Berkley Insurance Company Schedule F Parts 3. - Maintain letter of credit files and manage the coordination of LOC’s for “special purpose” reinsurance vehicle. - Assist in preparing internal quarterly Schedule F reporting.

Manage all related underwriting tasks required in assigned territory to promote written premium growth and favorable loss ratio results.   Underwriter I & II: With the direction of an experienced underwriter: - Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agency management issues. Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development.   Senior Underwriter I & II: In addition to the above, Senior Underwriters should have five or more years of experience and will have the following additional responsibilities:   - Manage larger agencies and portfolio of business - Act as a resource for other in the department and provide direction to underwriters and support staff as needed. - May be involved in product development and coverage training - Train or assist in training others as necessary. Help co-workers improve their skills by sharing your knowledge. - Analyze data and work with team to improve flow of business - Assist in the training (coverages, new products) of staff. - Find create ways to stay connected with our Agency partners - May work with marketing team to develop individual marketing strategies for each Agency      

This is a high-level examiner position in our liability claims department. This individual would be responsible for reviewing, processing, investigating, evaluating, negotiating and the settling of assigned property damage or bodily injury claims with the authority level commensurate with experience. This position requires an understanding and knowledge of litigation management in multiple jurisdictions.     Duties and Responsibilities: - Investigates, maintains, and settles claims under little to no supervision - Conduct thorough, high-quality investigations and utilize outside resources as necessary. - Strong ability for coverage interpretation including Non Admitted Coverages. - Prepares appropriate coverage letters for review and approval by claims management. - Completes an investigation on each claim in a timely manner and fully documents the claim file. - Handles assigned claims following company guidelines and industry best practices. - Promptly identifies claims that have significant exposure or suspected fraudulent activity. - Sets accurate reserves on each claim within given authority level and promptly advises management of claims that will require reserves exceeding authority. - Completes timely and high quality large claim reports with limited management input and editing. - Maintains a diary system that assures that each assigned claim will receive necessary ongoing attention. - Uses the claims system to accurately change reserves and make payments within assigned authority levels. - Meets with members of other departments to discuss specific claim details or general claims issues. - May be designated as claims contact for key accounts and programs in which case the Examiner will perform various account or program management tasks including: o  Preparing for and attending claim reviews o  Analyzing claims data and meeting with members of other departments to discuss the account status o  Meeting with and making presentations to account or program representatives - Maintains adjuster licenses in states as required. •      May be called upon to perform other tasks and duties within the claims department as dictated by business needs.

Handle the daily processing of disbursements for the Companies that we service while providing excellent customer service and maintain a high level of attention to detail.   - Processing of all disbursements for the Companies you are assigned through the invoice workflow system or interface files (claims, premium refunds, commissions). - Coding of invoices and payment requests in Accounts Payable system. - Assist with printing of checks and special handling. - Respond to Company inquiries on payment and invoice submission. - Provide excellent customer service. - Verify approval on invoices and payment requests. - Other duties as assigned.

The VP, Regulatory Compliance performs and oversees compliance research and regulatory analysis in order to monitor regulations, assess risk and mitigate concern in support of Berkley Professional Liability business operations.  S/he is responsible for ensuring all policies and procedures comply with company and governmental requirements and prepares and files policies and contracts with all relevant state insurance departments and other jurisdictions.  Duties and responsibilities include but are not limited to: - Processes state filings in support of corporate objectives. - Maintains and updates Business Continuity Plan. - Performs OFAC screening procedures. - Researches and monitors legal and regulatory environment and assesses risk impact of regulatory, statutory and case law changes on primary insurance business. - Independently analyzes company’s regulatory compliance, filing and forms postures and makes recommendations. Including the drafting of state amendatory endorsements and state specific rating rules. - Coordinates multiple projects to ensure state and federal compliance.  Leads efforts to ensure compliance with underwriting, filing, forms and regulatory or statutory changes in assigned states.  Drives revisions as needed including process changes, underwriting updates, revising forms, filing/submitting the revisions. - Receives and responds to involuntary market data calls and assessments.  Responds to insurance department surveys and compliance audits. - Serve as resource to underwriters with respect to regulatory/compliance related questions. - Provides specifications for system implementation and ensures integrity of implementation with respect to rating systems, policy writing systems and premium recording systems. - Acts as liaison with WRBC corporate compliance and will participate in corporate compliance meetings and calls. - Assists, as needed, in product development.

To perform workers’ compensation claims adjudication and investigation. Responsible for all technical aspects of claim management for assigned including compliance with all established performance guidelines. Specific Duties - Properly investigate and handle all types of workers’ compensation files including lost time, litigation and long term exposure within predetermined claim-handling guidelines. - Initiate return-to-work discussions with the employer and effect return-to-work for the injured worker. - Establish timely and appropriate case reserves - Investigate and manage subrogation and negotiate settlements. - Use automated diary system to issue indemnity benefits and provide claim management. - Accurately calculate and pay wage loss and other benefits. - Assign rehabilitation and monitor costs and outcomes. - Document all action plans and evaluations for claim resolution. - Maintain organized electronic files. - Interact with clients to establish/improve communication and service capabilities. - Interact and communicate with state agencies, attorneys and other providers. - Address customer complaints and inquiries in an exemplary and professional manner. - Achieve specific performance outcomes related to quality and quantity of work as established by management. - Provide cost containment for individual claim and overall claim costs for account to achieve account profitability. - Define medical and rehabilitation payment parameters staff. May perform other functions as assigned.

The individual in this position will primarily be responsible for submission clearance through our BUS and BPMi systems.  Submission clearance must be accurate, efficient and timely.  The individual must be able to conduct computer searches in BUS, BPMi and external sites like Google, Experian and OSHA.  Other responsibilities of this position includes answering phone calls to Vela’s main line. - Identify and label documents properly in BPMi - Accurate and consistent submission clearance, including but not limited to set up of insured names, broker codes, policy dates, coverage types, underwriters and underwriting assistants in BUS - Ability to assign submissions based upon description of operations - Pre-evaluate submissions through a series of online searches, including Experian, OSHA, Contractors/Business Licenses, etc. and summarize results. - Ensure service standards are met daily (minimum expectation of 50 submissions cleared per day when applicable) - Notify IT immediately when system difficulties occur - Answer phones professionally - Assist with routine and special projects as assigned - All other duties as assigned

The Internship program provides highly motivated and qualified students an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge. Students will collaborate side by side with BTS employees in a variety of positions to complete challenging projects.  Students will interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry.   Key Accountabilities: - Demonstrates understanding of data processes and/or structures. - Demonstrates the capability to resolve routine data problems within a system or process. - Will be required to communicate and coordinate within the team. - SQL Server experience (T-SQL, stored procedures, functions, SSIS, SSAS, SSRS). - Experience using a variety of data formats to access, import, extract, transform, and transfer or load data a plus. - Provide weekly project status reports as requested.

The FinSecure AVP & Production Underwriter will provide support to our Broker and Agent partners in the Central Region including: Illinois, Michigan, Indiana, Wisconsin, Minnesota and most states west to the Dakotas, Nebraska, Colorado and New Mexico.  S/he will focus building and retaining a profitable book of business with favorable loss rations in professional and management liability for financial institutions including: banks, credit unions and insurance companies. This position can be located in any large metropolitan area within the region that has access to a major airport.    Duties and responsibilities include but are not limited to: - Developing, maintaining, and managing agency/producer relationships while evaluating the performance of agency/producer relationships to ensure company and agency goals are met within defined territory. - Marketing, evaluating, rating, pricing, and negotiation of New Business and Renewal risks. - Effectively communicating corporate goals, programs, and underwriting policies and procedures including issuing declination correspondence to broker (when required). - Adherence to Berkley FinSecure Best Practices, Underwriting Guidelines, Line of Business risk appetite, and personal Underwriting Authority. - Staying on top of personal production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures.

What we’re looking for The Co-op program provides emerging talent with hands-on experience with the commercial insurance industry, enabling you with skills to be successful going forward.   As a Product Management Analyst Co-op, you will work with one of our Product Managers learning how to build successful software products that customers love. We are going to give you a lot of instruction and feedback in order to help you become highly effective in your role. We believe that people can only be effective when they have clarity, and we will strive to always give you clarity. We are looking for someone who will be dedicated to learning, taking action on feedback, and building great relationships with colleagues.   Beyond that, we’re looking for someone with a high degree of ownership, who values completing work and admits failures; someone who always seeks to understand the Why for things and never accepts an incomplete understanding; someone who is biased toward validating opinions with data and maintains a healthy skepticism about the subjective; and someone who is not afraid of technology and always learning new skills.   Your experience will enhance your business skills and you will be contributing directly to our goals and objectives   What your day will look like - Delivering Results. You will learn how to curate the best ideas, hypothesize their value, and implement the most promising of them. We will ask you to constantly re-assess what we have built to make sure we are realizing actual value. - Focusing on the Data. We will assign you Objectives and Key Results (OKRs) that define your goals and quantify the results we aim to achieve. We will ask you to regularly review your indicators for actionable insights and to present your findings to stakeholders during OKR Reviews. - Understanding Our Customers. We will ask you to routinely expose yourself to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences. - Saying No. We will teach you how to choose the right problem to solve next. You will learn how to say no to things and to weigh short and long term trade-offs while keeping a healthy preference for long term solutions. - Challenging Status Quo. For various processes, we will expect you to understand what we do and why we do it. Then we will ask you to work across Business, Operations, Design, Data, and Engineering teams to reimagine how.  

We are seeking an Underwriting Assistant that will support our Excess & Surplus lines book of general/excess liability, garage and professional liability business. The Underwriting Assistant (UA) will be responsible for providing Underwriters with technical and clerical support with the information necessary to make prudent underwriting decisions on new business, renewals and endorsements. The UA will support the underwriting life cycle from pre- submission through policy issuance and renewal.   Key roles/responsibilities include: - Identifying key issues in the decision making process with the guidance from the underwriter - Identifying and use of appropriate resources that assist in the analytical process; this includes making formal recommendations to underwriters on account management needs - Ability to identify and evaluate exposures for each risk - Perform analysis utilizing appropriate information to consider endorsement/account acceptability - Issuance of premium and non-premium bearing endorsements - Demonstrates adherence to guidelines which include, Underwriting Guidelines and Service Level Agreements - Ability to follow-up with underwriters and brokers on outstanding information - Supports day-to-day transactions that support multiple underwriting team members and customers/agency partners - Develop, maintain and nurture positive working relationships with underwriters, customers, and other business partners to provide an enhanced customer experience (i.e., researches and resolves issues, responds to inquiries and questions) - Display a strong sense of urgency, recognizing customer needs - Ability to apply judgement and present negotiation on more complex accounts and processes - Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price - Examines inspection reports, prior audits, and endorsements, and refer any issues to underwriters - Ability to effectively manage and balance multiple demands

We are seeking Casualty Underwriters (UW) that will support our Excess & Surplus lines book of general liability and excess liability. As a Casualty Underwriter, under minimal direction, you are responsible for underwriting risks in a book of business to achieve company premium and profit goals. The UW is responsible for the overall management, business development, analysis and monitoring of a book of business. The UW should independently work within specific limits of authority on assignments utilizing underwriting policies and guidelines, rating manual rules and insurance laws and regulations as well as company policies and procedures. Maintains and develops broker relationships, including addressing opportunities and areas of concern. Participates in product line management including product enhancements as well as corrective actions.   Focus is maintained on their assigned brokers to foster growth, understand of our business, market our appetite and manage initiatives as well as serve as the key point person for resolution of service issues.   Key roles/responsibilities include the ability to: - Demonstrate broad knowledge of the business, the marketplace and company goals, objectives and performance measures through the effective delivery of all products and services - Identify and coordinate customized coverage, service and product needs to specific clients Act as a referral source on coverage and pricing - Achieve profitable growth through effective use of underwriting and business skills in assigned territory or book of business. This requires utilization of current data to initiate customized information to interpret pricing and exposure trends in the book. - Initiates appropriate actions to sustain profit which may include non-renewal, rate increases or applying pricing proposals utilizing advanced techniques - Assess rate adequacy relative to exposure and identify and evaluate exposures for each risk - Assess and prioritizes underwriting and service needs and the feasibility of their delivery - Share specialized knowledge of exposures for industry or market segments - Persuade customers in a preferred direction - Build and lead effective client teams - Negotiate advanced coverage issues - Solicit customer feedback and bring resolution to issues - Coach and develop staff on client management