Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Manage an assigned underwriting territory to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships.   Roles and Responsibilities  - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time.  

Preferred Employers Insurance is a member company of the W. R. Berkley Corporation, a Fortune 500 company rated A+ (Superior) by A.M. Best Company. Take your career to the next level and join us! Find out why we are the preferred workers’ compensation insurance solution for California employers.   We currently have a great opportunity for a Senior Workers’ Compensation Examiner to join our team!  Our Senior Examiners are responsible for the analysis and management of complex workers’ compensation claims. This position will review, investigate, and make decisions regarding coverage, compensability, and appropriateness of claims. The position will process and document claims to ensure compliance with company standards, industry best practices, and legislative provisions. Acts in a fiduciary role on behalf of policyholders, negotiates claim settlements and manages subrogation. Senior Claims Examiner’s conduct the handling of claims in the utmost of good faith in compliance with the rules, regulations and statutes of the WCAB and State of California. The Senior Workers’ Compensation Examiner is expected to function with a degree of competency. The use of sound judgment coupled with consistent results is expected.   Responsibilities include but are not limited to - Analyzes and processes workers’ compensation claims by investigating and gathering information to determine the exposure on the claim. - Negotiates settlement of claims up to designated authority level and makes claims payments. - Processes complex or technically difficult claims. - Calculates and assigns timely and appropriate reserves to claims and continues to manage reserve adequacy throughout the life of the claim. - Calculates and pays benefits due; approves all claim payments; and settles claims within designated authority level. - Develops and manages claims through well-developed action plans; continues to work the action plan to bring the claim to an appropriate and timely resolution. - Prepares necessary state filings within statutory limits. - Actively manages the litigation process; ensures timely and cost-effective claims resolution. - Coordinates vendor referrals for additional investigation and/or litigation management. - Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims. - Manages claim recoveries of all types, including but not limited to subrogation, Second Injury Fund recoveries, and Social Security offsets. - Reports claims to the excess carrier, responds to requests of directions in a professional and timely manner. - Frequently communicates with all appropriate parties involved with the claim. - Refers cases as appropriate to management. - Maintains professional client relationships. - Actively executes appropriate claims activities to ensure consistent delivery of quality claims service.

The Senior Software Developer is Responsible for the design, development, maintenance and enhancement of applications utilized by Admiral Insurance and its business partners.  Develop an application design that will satisfy the immediate requirement as well as provide opportunities for long-term expansion.  Possess an ability to effectively explain the design to members of IT management and staff in both verbal and written forms.  Complete research and development on new programming tools and third-party toolkits, and provide recommendations to IT Management regarding how to move forward with new technology.  Act as a lead reference to the users of applications developed and maintained by the IT Department.

Investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements. - Perform on-site investigations, analyze coverage, evaluate exposures, establish accurate reserves and manage the resolution of commercial property claims. - Coordinate investigations into potential subrogation and salvage recoveries. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and production goals while providing superior customer service. - Assist in the training and development of claim personnel as needed. - Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices. - Demonstrate proficiency with systems and workflows, and actively engage in roundtable discussions.

Investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements. - Perform investigations in a timely and thorough manner to ensure accurate decisions on coverage, liability, and damage issues affecting auto physical damage claim resolutions. - Effectively negotiate with insureds, third-parties and claimants listening carefully to their demands and using an objective approach to resolve the claim fairly. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and quantity production goals while providing superior customer service. Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices.

CEO / DoU support: - Screen and respond to CEO and DoU’s e-mails and telephone calls.  Provide e-mail management support including, management of meeting requests, organisation & filtering of e-mail.  - Provide diary management support including: arrangement of meetings, acceptance/ declines, act as ‘gatekeeper’ to meeting requests, ensuring adequate time allocation/ travel time for meetings.  - Arrange internal/external meetings and book venues including: distribution of papers/ reports in advance, set up of video/ teleconferencing/ flipcharts, booking of refreshments/ lunch.  - Make travel arrangements, including booking flights, accommodation, producing itineraries, and arranging foreign currency and passport/visas where applicable.  - Collate information and produce slides / reports for Board meetings, committee meetings and presentations.  - Complete monthly expense reports - Act as ambassador for the CEO / DoU, particularly in times of their absence from the business whilst ensuring that they are fully appraised of any important developments.  Event organisation, including organisation of quarterly results presentation and preparation of slides, Executive team away days and annual company away days.   Underwriting Committee: - Scheduling and booking of the Underwriting Committee meetings with appropriate facilities. - Ensuring all committee members are scheduled to attend as required. - Production and distribution of underwriting committee papers. - To attend meetings and take minutes and actions, issuing them  promptly after the meeting - Manage the key documents for the Underwriting Committee, ensuring they are reviewed on time and updated on Sharepoint. Internal Comms - Production of the monthly ‘Up to Speed’ update, - Production of ‘getting to know’ staff interviews Dissementation of any other relevant news throughout the business, via the news centre on Sharepoint

The role of the Application Support Analyst is to provide support for in house custom applications and systems so that end users can accomplish business tasks.  This is achieved through issue resolution with diagnostics and troubleshooting.  The Application Support Analyst receives, prioritizes, documents, and actively resolves end user issues and service requests related to custom business applications.

This position will report directly to our Director of IT and will be responsible for driving all aspects of quality improvements by creating/executing manual/automated test plans based on user stories to ensure high-quality delivery.   The Quality Assurance Analyst will provide the design and implementation of the testing (strategy, plan, scenarios, and scripts) for applications using industry accepted testing methodologies and procedures.

The Casualty Underwriter will work in a team setting generating, underwriting and analyzing accounts for development of new and renewal Casualty business. - Compliance with underwriting documentation rules and guidelines. - Maintain an acceptable underwriting profit. - Adherence to Admiral underwriting guidelines and referral compliance. - Act as referral authority for Associate Underwriters. - Development and maintenance of key broker/agent relationships. - Management and development of new business and broker relationships. - Coordinate strategic marketing calls to key brokers (up to 25%). - Participates in all internal company training and continuing education. - Remains current on product releases as it pertains to Casualty. - Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness.

The VP of Sales, Marketing and Distribution will work closely with the Underwriting functions to drive profitable growth across the US.   Individual will team with the Underwriting group to actively drive distribution footprint across the country with distribution partners as well as alignment with our Berkley sister companies.  Responsibilities include significant travel, face-to-face visits with customers, information mining, determining customer needs, building and leading key tools for Sales and Marketing areas, leadership of WR Berkley cross-selling initiatives and strong execution of Sales and Distribution growth initiatives.   - Develop a thorough, competitive assessment of our countrywide distribution footprint of retail agents and brokers and build a roadmap across the country to grow in the E&S space with the right partners. - Build customer segmentation strategy to align assets and priorities across the country in order to drive profitable growth from retail agents and brokers. - Create and drive marketing initiatives to meet strategic growth objectives and to grow sales of existing surplus lines insurance product offering. - Lead marketing communications and design marketing product campaigns, sister company joint ventures and sales collateral that is consistent, effective and appropriate for target audience.\Build and launch a Customer - Relationship Management tool coupled with strong sales pipeline approach and sales performance dashboard. - Manage agency relationship process and solve problems that are inhibiting profitable growth.  This includes new appointment process, terminations and distribution analytic performance scorecard. - Monitor, analyze and evaluate customer behavior, producer and competitor activity, product performance and customer feedback to identify market opportunities to build and drive product and services most valuable to our customers. - Collaborate with underwriting and product development team to position products that align with strategic goals and the needs of our customers. - Communicate new product offerings and effectively launch new product promotions with customers. - Monitor/track and analyze the effectiveness of partnerships to support course corrections and decision-making. - Drive and lead connectivity with all defined WR Berkley regional companies to support strategic initiatives for cross selling (solution) and support of WR Berkley products. - Build manage and align agency and broker compensation management (Contingency, supplemental, developmental, growth based plans).

The Vice President of Underwriting will play a vital role in developing the strategic direction of the Company, while overseeing the daily operations and functionality of the underwriting department; managing, developing, and implementing sound underwriting and pricing practices.   Principle Responsibilities - Participate as a member of the executive leadership team in the development of strategy and objectives, including critical decisions affecting risk, profitability and growth. - Responsible for the development, execution and monitoring of all underwriting plans, guidelines, policies and procedures to achieve growth, retention and profitability goals. - Develop and delegate underwriting authority as appropriate, and monitor the quality, effectiveness, and appropriateness of the use of that authority. - Provide effective leadership for the underwriting and underwriting services teams, including developing and instituting appropriate training. - Participate in the Company’s budgeting process and responsible for the underwriting budget, and the development of alternative insurance products, policies and endorsements. - Monitor and analyze underwriting results, working with actuarial and claims to maximize Company profitability and change underwriting direction as appropriate. - Assist in managing distribution and in designing and executing the Company’s marketing plan, as well as analyzing agency performance and assisting in appointment and termination decisions. - Work with the distribution to market casualty insurance products and target and cultivate relationships with current and new production sources. - Assist in the assessment and implementation of initiatives to improve efficiency and profitability. - Perform other duties and/or projects as assigned

Investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements.   Claims Representative - Perform investigations in a timely and thorough manner to ensure accurate decisions on coverage, compensability, liability, and damage issues affecting claim resolutions. - Effectively negotiate with insureds, third-parties and claimants listening carefully to their demands and using an objective approach to resolve the claim fairly. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and quantity production goals while providing superior customer service. - Assist in the training and development of claim personnel as needed. - Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices. Claims Representative II - In addition to the items listed above, this role will: - Steadily increase complexity and proficiency including more complex coverage and/or compensability disputes, contractual risk transfer, liability/subrogation investigations, negotiations, and strategic resolution practices. Engage appropriately with agents and insureds in increasingly complex discussions and capable of leading synergy meetings. - In addition to demonstrating increased proficiency with systems and workflows, actively engage in roundtable discussions, Synergy meetings and on-site investigations. - Possess understanding of litigation competencies.

Looking for a motivated individual with strong work ethics that can thrive in a team environment as well as independently. In addition to robust analytical skills, the candidate must have effective presentation and communication skills, both written and verbal.  The position will provide actuarial support for both pricing, reserving and analytics.  Actuarial pricing experience is preferred but not required.   Job Functions: - Retrieves, analyzes and interprets data for reserving, pricing and ad hoc analyses - Create new reports and update existing reports providing actuarial insights to business partners - Collaborate with team members on department and company-wide projects - Develop actuarial knowledge through actual work assignments and actuarial examination process - Excellent critical thinking skills are essential. - Ability to apply sound judgment and strong decision making skills.