The senior accountant/analyst is responsible for applying accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures.   Specific Duties - Compile and analyze financial information to prepare financial statements including monthly and annual accounts. - Ensure financial records are maintained in compliance with accepted policies and procedures. - Ensure all financial reporting deadlines are met. - Prepare financial management reports. - Ensure accurate and timely monthly, quarterly, and year end close. - Establish and monitor the implementation and maintenance of accounting and control procedures. - Resolve accounting discrepancies and irregularities. - Continuous support of budget and forecasted activities. - Monitor and support taxation issues. - Financial audit preparation and coordination. - Ensure accurate and appropriate recording and analysis of revenues/expenses. - Analyze and advise on business operations including revenue and expenditure trends. - Analyze financial information to recommend or develop efficient use of resources and procedures, and provide strategic recommendations. - Special projects as assigned.   The Senior Accountant/Analyst may specialize in one area of the accounting function.  Additional specific tasks may include the following: - Compile and analyze financial statements for client programs - Prepare exhibits and schedules for use by clients - Calculate and prepare journal entries for client fees - Maintain, analyze, and update monthly, quarterly, and annual loss statistics - Prepare required and requested reinsurance statistics and exhibits - Prepare and file income tax, excise and premium tax, and statutory reports for client programs - Prepare and file insurance regulatory reports   May perform other functions as assigned.  

To evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks with a focus on non-admitted primary and excess Miscellaneous Professional Liability. Manage and maintain good Wholesale Broker relationships. Meet and maintain the production, profitability, and service standards established for the company.   - Adhere to underwriting authority level as per on file with Manager. - Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit. - Meet/Exceed production, profitability, and service targets. - Ability to research and solve more complicated problems and make decisions. - Determine final coverages and pricing for commercial risks. - Review claims and loss information on individual risks. Use this information to identify and re-evaluate accounts and develop strategy for dealing with exposures and frequency issues. - As a team with the Manager, manage the portfolio profitability and identify favorable and unfavorable classes of business. - Maintain quality and time standards as established. - Be informed/knowledgeable of industry issues and activities through formal educational processes to develop underwriting skills. - Identify and cultivate brokers with new business opportunities. - Other duties as assigned

  This position is responsible for performing general operational support and compliance to support both claims and underwriting activities   Duties and Responsibilities:   - Claims and policy document procurement and delivery - Manage various shared mailboxes and responds both timely and professionally to inquiries and requests - Identify and promptly refer inquiries and requests from state regulators and governing bodies, or inquiries related to claims litigation to RESOLUTION Specialists and Management - Perform various regulatory compliance form filings and data submissions - Processes and distribute incoming mail and promptly research unmatched mail to identify and distribute appropriately - Participate in special projects as assigned - Perform office management duties including answering phones, virtual attendant monitoring, document copying, scanning, imaging and faxing - Interdepartmental collaboration and innovation with underwriting, R.A.M.P., business development and marketing - Enter submissions for BIN underwriting team

This position is responsible for performing general operational support and compliance to support both claims and underwriting activities   Duties and Responsibilities:   - Claims and policy document procurement and delivery - Manage various shared mailboxes and responds both timely and professionally to inquiries and requests - Identify and promptly refer inquiries and requests from state regulators and governing bodies, or inquiries related to claims litigation to RESOLUTION Specialists and Management - Perform various regulatory compliance form filings and data submissions - Processes and distribute incoming mail and promptly research unmatched mail to identify and distribute appropriately - Participate in special projects as assigned - Perform office management duties including answering phones, virtual attendant monitoring, document copying, scanning, imaging and faxing - Interdepartmental collaboration and innovation with underwriting, R.A.M.P., business development and marketing - Enter submissions for BIN underwriting team

Carolina Casualty is seeking a professional Underwriter who enjoys commercial transportation underwriting, producer management, and building relationships.   Principle Responsibilities - Review new and renewal commercial insurance risks and determine accurate classification of business, policy contract forms and pricing of risk; review and act upon pertinent risk information such as loss control reports, motor vehicle reports (MVRs), loss runs and financial statements - Responsible for book management of an assigned agency plant, including achieving predetermined premium goals and profitability objectives, conducting audits on agency business, effectively communicating the company underwriting philosophy and assuring compliance of underwriting best practices - Cultivate effective agency relationships; conduct agency visits, communicate expectations and make recommendations for agency action(s) when appropriate - Develop presentations to be delivered to the agent and/or insured detailing coverage, pricing and services provided by Carolina Casualty Insurance Company - Provide guidance to Assistant Underwriters in technical matters of underwriting including, but not limited to, such procedures as coverages, cancellations, exclusions, endorsements and non-renewal action - Assist in developing new products, coverage enhancements, and procedures that drive production and processing efficiency

- Responsible for processing new account submissions and renewals, account clearance and OFAC, including assigning appropriate agency data - Communicate as needed with brokers to obtain information for underwriting and related transactions (i.e. quotes, subjectivities, renewals, endorsements and cancellations). - Set up electronic files, update logs and systems, email policies  - Assist in the cancellation/nonrenewal process - Policy issuance quality review - Responsible for issuing all midterm endorsements for accounts - Facilitate broker of record changes - Backup support for claims assistant, including loss runs - Transfer data and documents from third party underwriting portal to company underwriting system - Request, rocess and maintain accurate data and documentation from third party business partners - Handle transactions in a timely and professional manner, and maintain positive relationships with customers and brokers

Key Risk is looking for an experienced professional who will be provide leadership and technical support to our internal staff and TPA partners to deliver superior results and develop strategies focused on attaining a "World Class" distinction in workers compensation and USLA&H claims handling.   Principle Responsibilities - Manage our TPA partners to assure the quality of the management of claims, service delivery to our clients, reserve accuracy, claim resolution, litigation management, network penetration, jurisdictional compliance and compliance to internal standards. - Provides direction and technical assistance to internal staff and TPA partners. - Prepares an annual budget and implements appropriate tracking mechanisms reporting on monthly results and variances. - Reviews claim files for adherence to company guidelines in the areas of file documentation, reserving practices and reporting. - Hires, trains and develops an effective staff providing career development and counseling to staff. - Administers personnel policies and procedures in a fair and equitable manner and in accordance with all applicable corporate and regulatory requirements. - Monitors critical claim data on a daily/weekly/monthly basis and reports to management on items of importance. - Conducts regular department/unit/office meetings to inform staff of performance and results and issues effecting company and/or claim operations. - In conjunction with regional and department staff, develops and communicates department objectives and monitors results on a monthly basis adjusting plans and performance expectations to achieve targeted results. - Interacts on a regular basis with regional vice presidents, risk management prevention, marketing and underwriting on issues effecting branch or territory operations. - Handles complaints and inquiries from agents, consumers and various regulatory agencies referring those requiring involvement of others. - Develops employees through coaching, training, providing ongoing and constructive feedback, and through regular performance and salary reviews. - Retains staff by managing responsibly and creating a positive work environment. - Keeps abreast of industry developments, particularly those which impact his or her area(s) of responsibility.

Responsible for performing the analysis required to support the development, maintenance and enhancement of applications used by the company and its business partners.  Reviews, analyzes, and evaluates business systems and user needs. Document requirements, tests system functionality, defines scope and objectives, and formulates systems to support key business processes.  Act as a liaison between IT and other business departments.

The Associate Underwriter works within a production underwriting team to produce commercial insurance products for selected retail agency partners.  The products provided are Commercial General Liability, Commercial Property, Commercial Inland Marine, and Commercial Follow Form Excess.  The Associate Underwriter has a primary responsibility for policy issuance and ensuring that service standards and compliance guidelines are met.  The Associate Underwriter will analyze information and have the opportunity to connect with their assigned agency partners. Specific Duties - Under general direction, analyze renewal data, set up pricing using provided renewal pricing tools and issue renewal quotes and/or renewal policies as the guidelines dictate. - Assist other underwriters on assigned team with handling the issuance of binders, endorsements, cancellations, and, reinstatements for assigned agents within the service standard guidelines - Ensure underwriting files, service standards and compliance guidelines are adhered to and underwriting authority letter is followed at all times. - Rapidly evaluate, prioritize, and select most important tasks to handle for the assigned underwriting team. This includes but is not limited to: - Handling of assigned team’s general email inbox - Rating multi-location, multi-state accounts as needed for other underwriters on assigned team(s) - Ordering Loss Control reports from third party vendors when requested - Enter reinsurance cessions into reinsurance accounting system for payment reconciliation May perform other functions as assigned.

We are seeking a Manager of Underwriting Support that will directly manage and develop a growing team of Underwriting Assistants who support multiple lines of business. The Manager, Underwriting Support will work with the various underwriting managers and apply strategic thinking to understand areas for development and opportunity. The Manager, Underwriting Support serves as a key contributor in developing, maintaining and improving all policies and procedures pertaining to the Underwriting Assistants.   Additionally, this position will apply oversight and management of various KPI reports and underwriting audit functionality as tools to ensure customer service is consistently in line with established service goals and uphold a standard of quality.   Key roles/responsibilities include: - Accountable for the activities and task management of a processing and support staff. - Partners with senior leadership across enterprise to identify and prioritize initiatives for the department’s strategic plans. - Demonstrates understanding of the structure of Verus and the workflow for applications received. - Supports maintenance and improvements for business units in resource forecasting, management reporting, functional processes and organizational planning. - Establishes an maintains processes and guidelines that meet the business needs for all functionalities for all business units for the team of Underwriting Assistants. - Conducts Underwriting Assistant file audits to determine training needs and validate compliance with underwriting guidelines and authority. - Participates in special projects which may involve complex research and collection and analysis of data. SharePoint team site management. - Enhances efficiency as a result of understanding and improving current process. - Assists with vendor management. - Monitors results including measures involving production, quality, escalation, resolution. - Demonstrates an ability to troubleshoot and solve problems of a unique nature. - Identifies issues and implements corrective measures. - Resolve complex, escalated issues regarding account handling and client interactions. - Provide feedback on procedures to make teams more effective, such as regular team meetings, standardization of preferred presentation/analytical documents and how to communicate effectively with the teams. - Models behavior that encourages collaboration, teamwork and open communication. - Leads recruitment and selection process for Underwriting Assistants. - Identity’s departmental training needs both individually and collectively. - Conduct regular one on one reviews with direct reports and deliver annual performance reviews providing constructive feedback to ensure that performance is aligned with company values.

This position will be responsible for providing leadership and direction for the financial applications that are used enterprise wide across the companies.  The Assistant Vice President of Financial Systems is responsible for setting the strategic direction for financial applications.   It includes working with stakeholders in corporate and the business to understand challenges and implement solutions that solve business needs in an efficient and effective manner.  The role is responsible for strategic leadership around planning, prioritization, design, and rollout of changes to finance-related systems, which can include but are not limited to: investments, accounting, accounts payable, asset management, expense management and tax solutions. This is a key role in scaling and automating the accounting and finance processes to support strategic business growth and long-term sustainability.   Primary Duties & Responsibilities: - Primary interaction point is with other BTS leaders, holding company and operating unit leadership Review, build business cases and implementing multi-year strategies for businesses, systems, or projects - Demonstrated ability to develop and lead teams - Works with stakeholders at all levels throughout finance and the businesses to understand their needs, pain points, and requests for changes in finance systems and processes. - Recommends and helps design changes to finance business systems, including: configuration changes, changes to integrations between systems, and software changes to in-house systems and commercially delivered systems - Evaluates proposed new systems and drives the process of decision, vendor selection, and aids in implementation. - Maintains a working understanding of all of business systems, including both third-party and in-house systems. - Develop a support and governance strategy for the portfolio of systems and projects - Assess the financial system applications and tools used currently and develop a strategy for leveraging, simplifying, reducing complexity and costs in partnership with the corporate and business leaders. - Anticipate and manage the risks associated with finance systems and processes. Ensure ongoing operational stability of the current applications and systems. - Keep apprised of new and innovative solutions. - Strengthen and maintain controls and documentation over financial systems that satisfy SOX compliance requirements. - Effectively lead and develop a highly motivated, enthusiastic, and skilled team. - Travel for this position is approximately 10-30%

Carolina Casualty is looking for a talented Claims professional who will be responsible for the investigation, evaluation, disposition and settlement of moderate to complex claims involving commercial automobile litigation. This includes the investigation, determination and evaluation of coverage, liability and damages, risk transfer, and the timely setting of proper reserves. In addition, the Claims professional will control the insured’s exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements. Lastly the Claims professional will negotiate settlement of claims with varying complexity and perils.   Principle Responsibilities - Oversee and resolve truck, bus, commercial auto and/or public transportation claims, including litigation - Select, oversee, and grade the performance of outside counsel - Attend and monitor trials to assess attorney performance and jury verdict risk - Set and control litigation budgets - Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss losses. - Utilize critical thinking and solid judgment to solve problems, make decisions and resolve complex issues inherent in handling losses, as well as plan and organize activities throughout the claim’s management process. - Experienced with managing, evaluating and resolving claims in litigation consistent with in-place litigation guidelines. - Able to write concise reports and effectively communicate contractual issues, technical legal concepts and coverage application in easy to understand terms. - Act timely upon emerging information to insure ongoing recognition of the financial exposure on losses within assigned authority as well as promptly communicate to management, if beyond the assigned level of authority. - Interpret related claims documentation. - Initiate and oversee serious automobile accident investigations and rapid response - Develop strategies and effective plans that drive litigated matters / claims to better results - Accurately assess and resolve commercial auto insurance coverage issues, analyze facts and allegations in conjunction with all policy provisions, endorsements and amendments - Draft declination, Reservation of Rights and other coverage letters - Negotiate outstanding settlements - Present case statuses/summaries in a clear, concise and understandable manner - Documents and communicates all claim activities timely and effectively and in a manner, which supports the outcome of the claim file *This is a temporary remote position.  The role will physically be in an office in either our Jacksonville, FL office or West Hartford, CT office.

To perform workers’ compensation claims adjudication and investigation. Responsible for all technical aspects of claim management for assigned including compliance with all established performance guidelines. Specific Duties - Properly investigate and handle all types of workers’ compensation files including lost time, litigation and long term exposure within predetermined claim-handling guidelines. - Initiate return-to-work discussions with the employer and effect return-to-work for the injured worker. - Establish timely and appropriate case reserves - Investigate and manage subrogation and negotiate settlements. - Use automated diary system to issue indemnity benefits and provide claim management. - Accurately calculate and pay wage loss and other benefits. - Assign rehabilitation and monitor costs and outcomes. - Document all action plans and evaluations for claim resolution. - Maintain organized electronic files. - Interact with clients to establish/improve communication and service capabilities. - Interact and communicate with state agencies, attorneys and other providers. - Address customer complaints and inquiries in an exemplary and professional manner. - Achieve specific performance outcomes related to quality and quantity of work as established by management. - Provide cost containment for individual claim and overall claim costs for account to achieve account profitability. - Define medical and rehabilitation payment parameters staff. May perform other functions as assigned.

  The Berkley Regional Marketplace team is responsible for leading innovation and change management across the Berkley Regional Segment’s six operating companies Advantage line of business.  The right candidate will collaborate with business and technology subject matter experts to contribute to the design, development and implementation of electronic underwriting capabilities supporting new and renewal business processing to ensure profitability targets are met or exceeded.    Essential Duties & Responsibilities: - Challenge the status quo of traditional underwriting and contribute to the creation of an automated underwriting eco system - Evaluate current/ongoing industry capabilities relating to product, underwriting, technology to inform critical focus areas for the future - Collaborate with actuarial and data science teams to identify and implement methods for pricing risk beyond traditional methods - Partner with UI design team to influence the overall capabilities and functionality of the UI user experience - Define and implement web metrics required to objectively measure User Experience and identify opportunities for improvement - Prioritize opportunities to improve UI functionality, develop and present cost/benefit analysis to secure required resource/funding support - Partner with regional operating companies to implement identified strategies, capabilities, and process improvement - Demonstrates the WRBC Core Competencies and Innovation Behaviors while performing the Essential Duties and Responsibilities. Measures of success: - +20% - 30% improvement in new business growth (policy/premium) compared to current run rate - Completely automated underwriting, bind, and issuance process for selected LOB’s and classes - Submission process for the selected LOB’s and classes in 7 minutes or less - Establish a continuous feedback loop; Agent, Associate, Customer, to foster continuous improvement

- Our Quality Assurance team members understand our customers’ experience, processes, and needs and use that knowledge to evaluate and deliver the highest level of quality in released software. - You will collaborate with your teammates to identify and confirm potential problems and constantly design better and creative ways to seek out and resolve issues. - You understand the importance quality has in helping elevate the performance and achievement of teams through defining, tracking, and reporting quality standards as a measurement of success - You will champion QA needs and concerns in sprint planning meetings and collaborate with project team members to identify risks/impacts in the system to be tested - You are an independent worker who is able to build and apply testing best practices - You understand test data is fundamental to successful test execution and you will prepare and groom test environment data to ensure accurate test results - You will demonstrate your skill at generating test scenarios from user stories and acceptance criteria - You are confident in leading the effort and working with development team members to design, develop, implement, and maintain a test automation framework to serve multiple project needs

- Our Quality Assurance team members understand our customers’ experience, processes, and needs and use that knowledge to evaluate and deliver the highest level of quality in released software. - You collaborate with your teammates to identify and confirm potential problems and constantly design better and creative ways to seek out and resolve issues. - You understand the importance quality has in helping elevate the performance and achievement of teams through defining and tracking quality standards as a measurement of success. - You will actively participate in sprint planning meetings and collaborate with project team members to identify risks/impacts in the system to be tested - You will assist senior team staff in building and applying testing best practices - You understand test data is fundamental to successful test execution and you will participate in preparing and grooming test environment data to ensure accurate test results - You will demonstrate your skill at generating test scenarios from user stories and acceptance criteria - You are familiar with test automation frameworks/processes and will work to integrate those as part of the overall test strategy.

- Demonstrate excellent customer service skills with insureds, agents/brokers and veterinarians. - Adjust or Examine Equine / Cattle / Livestock claims: Includes (but not limited to) ability to set proper reserves, evaluate coverages accurately, document loss, resolve claims timely and ensure claim payments or coverage letters are issued in timely manner. - Take after hour / weekend / holiday claim calls as needed to provide quality customer service. - Build excellent working relationships with agents/brokers and veterinarians etc. Overall Responsibilities: - Investigate, evaluate, validate, document and resolve Equine / Cattle / Livestock claims in timely and accurate manner. - Provide excellent customer focused service throughout the claims process. - Ensure claim decisions are made timely and in compliance with Company and State statutes, regulations and policies. - Work within team to handle after hour / weekend / holiday claim calls. - Provide Management and Underwriting with claim information as needed. - Settle claims within given authority and set proper loss reserves.