We have an opportunity for a Property General Adjuster to join our Berkley One (High Net Worth) team! You will be responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. This is a key contributor role to the Berkley One brand requiring proven claims technical, organizational and time management skills, self-direction, leadership and the ability to provide exceptional quality customer service. Come join us!
This position is fully remote with a company car provided. This role requires driving to visit insureds in their homes in the NYC/Long Island area.
Key functions include but are not limited to:
- Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution
- Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
- Actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews
- Write fair and equitable estimates in a software program
- Negotiate and convey claim settlements within authority limits
- Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
- Write denial letters, Reservation of Rights and other correspondence
- Pro-actively manage file inventory to ensure timely resolution of cases
- Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers
- Perform administrative functions such as expense accounts and time off reporting as required
- Manage Independent Adjusters and experts on select claims
- Travel to other states for large losses or catastrophe duty
- Establish relationships within the broker community to promote our brand
- Perform other duties as assigned
The Workers' Compensation Claims Examiner provides claims adjudication and investigation as well as being responsible for all technical aspects of claim management for assigned, including compliance with all established performance guidelines.
Key functions include but are not limited to:
- Properly investigate and handle all types of workers’ compensation files including lost time, litigation and long-term exposure within predetermined claim-handling guidelines.
- Initiate return-to-work discussions with the employer and effect return-to-work for the injured worker.
- Establish timely and appropriate case reserves
- Investigate and manage subrogation and negotiate settlements.
- Use automated diary system to issue indemnity benefits and provide claim management.
- Accurately calculate and pay wage loss and other benefits.
- Assign rehabilitation and monitor costs and outcomes.
- Document all action plans and evaluations for claim resolution.
- Maintain organized electronic files.
- Interact with clients to establish/improve communication and service capabilities.
- Interact and communicate with state agencies, attorneys and other providers.
- Address customer complaints and inquiries in an exemplary and professional manner.
- Achieve specific performance outcomes related to quality and quantity of work as established by management.
- Provide cost containment for individual claim and overall claim costs for account to achieve account profitability.
- Define medical and rehabilitation payment parameters staff.
The Marketing and Operations Coordinator position is a key player in a small team, responsible for the overall marketing and operations functions of the company. This position will be expected to work collaboratively with senior leaders to achieve the organization’s goals. Focusing on assisting in the implementation of marketing strategies in coordination with any external marketing resources and ownership of the execution of day-to-day operations.
Marketing & Events:
- Manage BCS social media content and schedule postings; aid in the development of brand messaging and positioning that resonates with customers.
- Coordinate content with WRB’s social media specialist.
- Website update coordination
- Industry conference coordinator, working closely Underwriting team to sign up, organize, and schedule on site meetings.
- Company events - Work with Executive team to plan, and coordinate all Underwriting meetings and activities.
- Organize, plan and coordinate all client events.
- Ordering and distribution of special promotional items upon request, such as value prop promotional items. These items could be internal (awards/gifts) or external client promotional items.
- Research and coordinate sending holiday gifts and cards for clients and vendors.
Compliance
- Responsible for compiling W.R. Berkley Corporate reporting, including but not limited to: Quarterly Aggregate, CRO Reports, Compliance etc.
- OFAC reports / notifications
- Manage/Oversee professional licenses
- Facilitate payment of surplus lines tax filings and track upcoming state filing due dates.
- Responding to exceptions on surplus lines reporting.
- Verification of surplus lines due diligence completed forms & completing manual forms with state specific processes.
- Routing incoming compliance and regulatory mail to the appropriate recipients.
- Updating client records with required regulatory forms.
- Log and track system/supplier subscriptions.
Administrative:
- Broker onboarding administration and on-going maintenance
- Back up to Underwriting and Risk Analysts
- Assist with audit prep
- Mid-year and YE reporting compilations – including presentation creations for various meetings and events
- Coordinate with Finance team – on billing with from vendors
- Provides administrative support to Executive Team
- Maintain MS Teams calendars showing time off & business travel.
- Coordination of all office needs including mail, supply ordering and coordinating with local Office Management teams.
- Onsite meeting coordination including, organizing PowerPoint presentations, establishing MS Teams meeting planners, reserving conference room, confirming IT support, requesting local help with setup.
The Underwriting Technician will provide processing and technical support to the Underwriting Department with a primary focus on submission clearance and policy issuance, ensuring all transactions meet production and quality objectives and are processed within company established service standards. This position will be assessed based on productivity, accuracy, thoroughness and ability to learn and apply new skills.
Specific Duties
- Issuance of new and renewal policies accurately and completely within established service standards.
- Reserving, clearing and set-up of submissions and transactions in accordance with established procedures and quality metrics.
- Timely and accurate processing of policy changes including endorsements, cancellations, non-renewals and reinstatements.
- Issuance of bind confirmations for new and renewal policies.
- Inspection ordering.
- Research and respond to agent/insured correspondence, calls and inquiries including requests for loss runs and copies of forms and endorsements.
- Multi-line rating.
- Assist with special projects as assigned.
- Provide superior customer service to internal and external customers.
- Models behavior that encourages collaboration, teamwork and open communication
The VP, Sr. Claims Examiner will handle all aspects of claims notices and files related to professional liability and accompanying coverages, including but not limited to claims and coverage analysis, liability and damages analysis, reserve setting, reporting, reinsurance analysis and reporting, and travel. The role will manage outside defense and coverage counsel that are assigned on claim or pre-claim files, including cost containment and litigation management. It will support and assist with marketing and loss prevention education, including development of educational materials, for assigned product lines, as requested or needed. The role will also support and assist functional departments, including marketing, risk management, finance and actuarial, including any related travel, as needed or requested.
Key functions include but are not limited to:
- Adjusting all aspects of claims and loss notices, including but not limited to claims and coverage analysis, liability and damages analysis, reserve setting, reporting, reinsurance analysis and reporting and coverage litigation.
- Attend mediations, settlement conferences, trials and other claims-related travel as needed or required.
- Support the marketing, risk management, finance and actuarial departments, including any related travel, as needed or requested.
- Assist with or conduct large loss and reinsurance reporting.
- Maintain adjuster’s licenses in all states requiring licenses, or as requested.
- Business-related travel as require or needed.
Under limited supervision, review, evaluate, negotiate and processes WC Claims of moderate/severe/catastrophic complexity, provide recommendations and strategies for resolution, and litigation management as appropriate. Collaborate with internal and external clients, and often interact with agents, claimants, and policyholders.
We are seeking a California Certified Sr. WC Examiner/Adjuster willing to learn additional jurisdictions. Our physical CA office is located in Walnut Creek, CA. Will consider remote candidate depending on geographic location.
- Analyze and process workers’ compensation claims by investigating and gathering information to determine compensability and exposure on claims, handling multiple jurisdictions.
- Calculate and assign timely and appropriate reserves on claims and monitor reserve adequacy throughout the life of the claim.
- Develop and manage claims updating action plans as the claim progresses and bring the claim to an appropriate and timely resolution.
- Accurately calculate and timely pay benefits due pertaining to the jurisdictional guidelines.
- Operate within designated authority level and time constraints pertaining to payments and settlements.
- File appropriate forms per jurisdictional protocol, within statutory limits.
- Actively manage and guide the litigation process, ensuring timely and cost-effective claims resolution.
- Participate in claim reviews, which may require limited travel, and timely production of claim reports.
- Coordinate vendor referrals for additional investigation and/or litigation management.
- Use appropriate cost containment techniques including strategic vendor partnerships to mitigate overall cost of claims.
- Manage claim recoveries of all types, including but not limited to subrogation, Second Injury Fund recoveries, and Social Security offsets.
- Frequently collaborate with all appropriate parties involved with the claim, and clearly document that collaboration.
- Maintain professional internal and external client relationships.
- Actively execute timely and appropriate claims activities to ensure consistent delivery of quality claims services.
- Proactively manage all litigated claims by clearly documenting the litigation plan and budget, retaining competent counsel, communicating with counsel on a regular basis and clearly documenting the litigation action plan and strategy.
Berkley Environmental is looking for an open minded and hardworking individual to join our team as a Claims Support Representative (WC, GL, AUTO). In this position, the team member would provide excellent customer services to customers and help support the daily functions of the claims department. The position is located in our Jersey City, NJ Office. Will consider locations in Irving, TX area and Walnut Creek, CA area.
- Prepare, complete and assign new claims in claim system per department requirements.
- Manage receipts and acknowledgement of Workers Compensation claims and responding to inquiries from involved parties.
- Answer customer’s questions by phone and email including inquiries from insureds, brokers, injured workers and medical providers.
- Interact positively, professionally and collaboratively with all levels of employees in various departments.
- Use document capture software to drop documents into the claim files.
- Assist examiners with state form filings, copy work and payment requests as directed by examiners and management.
- Must be able to work alongside claims examiner as a partner.
- Be open to learning necessary protocols, guidelines and state nuances
- Perform other duties as assigned
The auto liability claims department is looking for an experienced senior-level examiner to handle moderately complex and high exposure claims within our organization. This position requires an understanding and knowledge of litigation management in multiple jurisdictions. The successful candidate will routinely handle claims involving liability/coverage issues, contractual liability issues and litigated matters including some reserved in excess of $250,000.
- Conduct the necessary investigation to determine coverage, liability and damages.
- Evaluate, negotiate, and settle assigned property damage or bodily injury claims within authority granted, or seek authority for those claims in excess of authority.
- Obtain all required adjuster licenses within 180 days
Key Functions include but are not limited to:
- Handle complex claims from assignment to conclusion, develop action plans to manage case for early resolution.
- Provide direction and guidance to defense attorneys to develop an effective and cost-efficient litigation plan.
- Provide a positive customer service experience
- Maintain a current diary on outstanding claims
- Prepare large loss reports as needed
- Meet or exceed objectives for reserving standards, quality audits, closing ratio, expense controls, Medicare compliance
- Maintain all adjuster licenses by attending CE courses as required
- Perform other duties assigned
This position will require regional coordination with and accountability to the Regional Vice President. In this capacity, works with the Regional Vice President, to ensure that results for each product, program, and/or service support overall profitability, growth and retention of business, and that each is consistent with all related underwriting initiatives. This position will be responsible for the management of existing producers, as well as identifying and developing new producers.
- Developing new production sources (either retail or wholesale) for accounts in our target market and assigned territory.
- Managing relationships with existing production sources.
- Manage analytics and meet with the production sources to go over results and develop action plans.
- Manage producer appointments and terminations.
- Work with local underwriting teams to coordinate new or renewal business strategies
- Meeting and building in person relationships with potential and existing clients
- Assist with marketing and web content.
- Analysis of competitor offerings/forms to look for gaps or weaknesses.
- Participation in trade shows/industry functions.
- Cross sell with other business units as opportunities are presented.
- To meet the major responsibilities of this position, up to 80% of your workweek will be traveling/out of office meeting with new and existing customers.
We have an opportunity for a Property General Adjuster to join our Berkley One (High Net Worth) team! You will be responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. This is a key contributor role to the Berkley One brand requiring proven claims technical, organizational and time management skills, self-direction, leadership and the ability to provide exceptional quality customer service. Come join us!
This position is fully remote with a company car provided. This role requires driving to visit insureds in their homes in the Chicago area.
Key functions include but are not limited to:
- Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution
- Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
- Actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews
- Write fair and equitable estimates in a software program
- Negotiate and convey claim settlements within authority limits
- Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
- Write denial letters, Reservation of Rights and other correspondence
- Pro-actively manage file inventory to ensure timely resolution of cases
- Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers
- Perform administrative functions such as expense accounts and time off reporting as required
- Manage Independent Adjusters and experts on select claims
- Travel to other states for large losses or catastrophe duty
- Establish relationships within the broker community to promote our brand
- Perform other duties as assigned
We have an opportunity for a Property General Adjuster to join our Berkley One (High Net Worth) team! You will be responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. This is a key contributor role to the Berkley One brand requiring proven claims technical, organizational and time management skills, self-direction, leadership and the ability to provide exceptional quality customer service. Come join us!
This position is fully remote with a company car provided. This role requires driving to visit insureds in their homes in the South Florida area (Miami through Palm Beach)
Key functions include but are not limited to:
- Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution
- Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
- Actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews
- Write fair and equitable estimates in a software program
- Negotiate and convey claim settlements within authority limits
- Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
- Write denial letters, Reservation of Rights and other correspondence
- Pro-actively manage file inventory to ensure timely resolution of cases
- Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers
- Perform administrative functions such as expense accounts and time off reporting as required
- Manage Independent Adjusters and experts on select claims
- Travel to other states for large losses or catastrophe duty
- Establish relationships within the broker community to promote our brand
- Perform other duties as assigned
Under limited supervision, investigates, evaluates, negotiates, and resolves litigated and non-litigated bodily injury, property damage, personal and advertising injury, and/or professional liability claims of high exposure and complexity.
- Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approval.
- Investigate and evaluate liability.
- Investigate and evaluate damages.
- Manage litigation by assigning counsel from the approved panel where applicable, establish litigation plan and budget, coordinate with defense counsel, and continuously review the potential for resolution.
- Establish timely reserves within authority and re-evaluate throughout the life of the claim.
- Maintain up-to-date, appropriate file documentation and written file notes.
- Maintain an active diary and productive file inventory.
- Timely complete all required large loss reporting.
- Negotiate settlements within authority limit granted, and attend mediations, Mandatory Settlement Conferences, and/or Alternative Dispute Resolutions.
- Proactively control the work product and expense of outside vendors.
- Develop and maintain positive customer relationships and provide superior customer service.
- Timely identify all potential opportunities for co-insurance, transfer of risk and/or subrogation.
- Work with designated assigned accounts.
- Recognize and investigate fraud.
- Comply with deductible/self-insured retention recovery protocol.
- Meet all State licensing requirements.
- Adhere to all statutory regulations, Unfair Claims Practices acts, and corporate Best Practices.
- Serve as mentor for claims associates; provide technical advice.
- Assist management with administrative tasks as needed.
- Other duties as assigned.
The Actuarial Analyst is primarily responsible for basic actuarial functions, actuarial estimations, and providing overall support to the Department. General functions include providing support in the loss and expense reserving function, pricing guidance, and branch profitability studies.
- Provide support in quarterly analysis of loss and expense reserves.
- Provide support for WRBC in year-end loss reserve opinion and documentation as required for the annual statement.
- Provide support and summaries on reserving issues.
- Provide support in the analysis of segments of the business for claim trends/profitability.
- Perform calculations and assist in responding to Branch requests on business results.
- Assist in the development/maintenance/distribution of actuarial reports and databases.
- Interface with the business analysis unit in Finance for data requests and research.
- Assist and support the Finance Department and WRBC in Schedule P preparation and other reserve areas.
- Assist the Department in the planning/budget process preparation.
- Perform other support duties as assigned.
The Pricing Actuary will be part of the growing Berkley Aspire team working closely with the Chief Actuary and be the primary liaison with Underwriting. Collaboration and communication are critical so that meaningful insights can be formed and solutions implemented with our business partners, positioning the company for profitable growth.
Responsibilities
- Perform advanced actuarial analysis, inclusive of advanced analytics and modeling, resulting in
- suggestions for actions
- Lead processes for the department such as Rate Reviews, Modeling Project, Budget, Price
- Monitoring, etc.
- Translate the needs of business leaders into insightful exhibits, analyses, and/or tools
- Assist Underwriting in identifying segments with profitable growth potential; identify underperforming segments and propose corrective actions to improve profitability
- Provide assistance in the development of rating methodologies concerning both existing and new
- company products
- Manage priorities to meet mandated deadlines and keep discretionary projects moving with a sense
- of urgency
- Support the monthly and quarter financial close with reporting requirements
- Automate routine processes for greater efficiencies
- In all aspects, share the results of actuarial analyses with non-actuarial peers and executives
- through effective verbal and written communication and effective exhibits
The Premium Auditor is primarily responsible for performing premium audits, reviewing disputes from agents or insureds, and determines/communicates directly with insureds and their representatives.
- Completes and finalizes internal mail audits by obtaining needed information directly from the insureds by mail and phone.
- Creates audit spreadsheets detailing correct exposures for all classifications by reviewing federal and state payroll reports, financial statements, and other payroll and sales reporting documents to assist in meeting unit production goals. Requests for additional documentation to insureds when necessary.
- Reviews dispute information received from general agents, insureds or producers who are contesting an audit after it has been sent out for billing. Decides if dispute information is valid to warrant a revision.
- Communicates directly with insureds and their representatives to resolve audit disputes and premium due the Company.
- Process and review audits in Direct Collections
- Communicates with all Underwriting and external customers regarding exposures, classification changes or general auditing procedure questions and audit results.
- Acts as back up to associate auditors to include completing vendor and estimated audits as needed.
- Interacts with team-members to encourage and foster a positive work environment.
- Participate with team on workflow efficiencies
- Completes special projects assigned by management and perform other duties as may be assigned.
- Assists Audit Manager with Legal Litigation audits in Collections
#LI-Remote
#LI-Hybrid
The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.
• Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices.
• Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines.
• Analyzes and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions.
• Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations.
• Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies.
• Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices.
• Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes.
• Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level.
• Directs and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters.
• Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels.
• Composes and transmits in a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate.
• Manages and monitors file caseload through the use of various resources.
• Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements.
• Other duties may be assigned.
• Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups.
• Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training.
• Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc.
• Initiates appropriate communication with members of management and other Departments.
• Attends internal and external seminars and other training events and provides feedback to peers and/or members of management.
#LI-RS1 #LI-Remote
The Underwriting Technician is responsible for providing administrative support to the underwriting department. The primary role of the Underwriting Technician is to process new business submissions, assist brokers with online broker systems, assist with WCIRB queries and be a backup for Assistant Underwriters for endorsements when needed. This position requires particular attention to detail, being a team play, and is task-oriented.
Key functions include but are not limited to:
- Provide excellent customer service by answering phones within three rings.
- Handle phone and email requests/inquiries in a quick, professional, and courteous manner.
- Achieves a working knowledge of the company’s new business selection philosophy.
- Process and organize new business submissions in accordance with Company specifications.
- Communicate with brokers as necessary to obtain additional information or assist them with entering new business submissions.
At Berkley Medical Management Solutions (BMMS), we thrive when our people thrive. To put our products and solutions into the hands of consumers worldwide, we need a professional who knows how to connect and build alliances internally and externally. As the Business Development Manager, you will be a leading force that fuels our growing client relationships in our North American market. The ideal person will have proven experience building on existing relationships, and hands-on experience in a claim’s organization, managing program issue resolutions. You will ensure customer satisfaction across accounts. You’ll be a proactive and curious member of our growing team, identifying and resolving issues for operating units before they identify a need or gap for themselves. Maintains open communication with management to help identify potential opportunities on topics that affect our business. This level of foresight and meticulous analysis is what will take our company confidently into the future.
To be a successful Business Development Manager at BMMS, you’ll need to navigate the needs of clients methodically, taking extreme ownership to resolve issues while constantly aligning to maintain managed care savings opportunities. You will represent BMMS and its products to partner companies and vendors knowledgeably and effectively, enabling BMMS to clearly identify the benefits of its products relative to its competitors. It is also important to have a high level of intellectual curiosity to identify gaps and growth potential where others miss them.
Account Management
- Building and maintaining relationships with existing clients to ensure long-term satisfaction and retention
- Collaborating with internal teams to identify areas where technology solutions can help address client needs and improve operational efficiency
- Acting as a liaison between clients and internal teams to ensure the smooth delivery of products and services
- Providing excellent customer service and support to clients, including responding to inquiries and resolving any issues or concerns
- Monitoring client accounts to track usage patterns, identify potential issues, and proactively address any problems that may arise.
- Developing and implementing strategies to increase the adoption of technology solutions among clients
- Creating and delivering training and education programs to help clients get the most out of their technology solutions
- Staying up-to-date on industry trends and best practices to inform business decisions and identify opportunities for growth
Network Management and Growth
Responsibilities include recruitment, retention, and management for a preferred provider network for BMMS in the Workers' Compensation space. In addition, they will work closely with the executive team to develop and execute recruitment strategies that meet network goals, including increasing the number and diversity of participating providers, improving quality metrics, and maximizing cost savings. Key responsibilities include:
- Developing and executing recruitment strategies to attract new providers to the network, including identifying target markets, developing marketing materials, and building relationships with key stakeholders.
- Managing the recruitment process from initial outreach to contract negotiation, including conducting interviews, negotiating terms, and ensuring the timely execution of contracts.
- Building and maintaining strong relationships with existing providers to improve retention rates and ensure high satisfaction levels.
- Overseeing the development and execution of training and educational programs for providers to ensure compliance with network standards, optimize clinical outcomes, and improve cost efficiencies.
- Serving as the primary point of contact for providers and managing any issues that arise, including facilitating dispute resolution and coordinating with other departments as needed.
Other Core Responsibilities
- Establish, build and maintain strong relationships with key stakeholders and partners within each operating unit by understanding their business focus and needs, and anticipating them in advance
- Serves as the key managed care liaison for operating unit claims leadership
- Support and solve problems for operating units by understanding and exceeding their expectations
- Provide leadership, direction, coaching and feedback for the network management team
- Ability to diplomatically set expectations with operating units and manage differing priorities
- Coordinate internal and external resources to expedite workflow
- Deliver and manage communication between senior management and staff members
- Stay current with company offerings and industry trends
- Oversee and achieve organizational goals while upholding best practices
- Illustrate the value of products and services to create growth opportunities
- Continuously strives to improve our products and services through innovation
- Compile and analyze data to identify trends
- Complete industry research and assist with program development for existing clients and new prospects
- Perform prospecting activities such as networking
- Maintain a contact database of operating units, prospects, partners, and vendor
Our Rating Technicians play a critical role to the Underwriting process as they lay out and evaluate the key details required. In this role, you’ll interface with a variety of stakeholders both internally and externally. You’ll collaborate with both the Underwriters and Underwriting Assistants to support new business, renewal, and endorsement activities.
This role is ideal for those interested in starting a career in the insurance industry with a path to Underwriting Assistant which then leads to the Underwriter role. Successful Rating Technicians thrive in a dynamic environment, have a keen eye detail, excellent communication skills coupled with critical thinking skill.
This role will be based in our Urbandale, IA office. We offer a hybrid work schedule with 3 days in the office; and 2 days remote where it makes sense to do so.
We'll count on you to:
- Process and rate standard new business, renewals, quotes and endorsements within established time and quality standards
- Garner and evaluate information to perform fundamental underwriting and pricing functions in support of the Underwriting staff