The Senior Loss Control Representative will assist in the acquisition and retention of profitable business by identifying and evaluating hazards and controls for new and existing accounts reduce and control potential losses. Key functions will include but not limited to:
- Conducts surveys and services accounts by identifying and evaluating hazards and controls pertaining to all lines of coverage.
- Services existing accounts according to mutually agreed upon plans developed for each account.
- Submits recommendations to improve conditions which will mitigate or control the hazards identified and follows-up on recommendations.
- Assists accounts on potential exposures and promotes the value of Loss Control and sound safety program in the acquisition and retention of profitable business.
- Appraises properties to determine replacement costs for fire insurance coverage.
- Monitors own workload to ensure timely service and meet deadlines.
- Participates in agency visits and staff meetings as needed.
- Provides technical assistance to the claim department on losses.
- Provides loss control services for all departments and assists other departments in their efforts to write and retain profitable business.
- Coordinates the collection and dissemination of material related to specialized technical areas assigned.
- Participates in training and self-development and may mentor/train others within the department.
- Meets or exceeds Department Standards for production, quality and timeliness of survey work.
- Keeps abreast of industry news and developments.
- Exhibits proficiency in all types of surveys for all lines and programs.
The Regulatory Compliance Coordinator facilitates delivery of core services provided by the E&S Compliance Team of W.R. Berkley Corporation. Reporting to the Manager of the E&S Compliance Team, the Regulatory Compliance Coordinator processes the intake of key communications concerning the businesses served. The Regulatory Compliance Coordinator may also support or document compliance by the businesses served by the Group Compliance Team.
The Regulatory Compliance Coordinator will perform the following responsibilities:
- Appointments/Licensing - Assists with tracking continuing education credits and updating spreadsheets, as needed. Participates in agency licensing project from an administrative standpoint.
- Maintain Department calendars in Teams.
- System Updates – Primarily responsible for testing system upgrades to BPMI to ensure updates have processed successfully to production site. Assist with suggesting updates to system, as needed.
- Consumer Complaints – Assist with administration and filing of responses to various states. Assist with document production and organization of file materials to be included with responses.
- Mail Distribution & Telephone – Primarily responsible for processing all physical mail, and answering phone calls, Monday-Friday from 8:00 a.m. – 4:00 p.m., MST. Responding to voicemails received into the department line.
- Economic Sanctions/OFAC –Primarily responsible for processing all OFAC reviews received into Lexis Nexis Bridger system for all companies that are incorporated into Excess and Surplus Group Compliance Team. Process manual OFAC alerts, as needed.
- Medicare – Assist with processing spreadsheets, as needed and requested.
- Other duties, as assigned
A Staff engineer at Berkley Alternative Markets Tech is the continuation of an individual contributor role that focuses on scaling of engineering.
- Perform code review upholding best practices and architectural patterns;
- Design and develop scalable microservices;
- Build low-latency, highly fault tolerant rest APIs to be consumed by multiple client systems;
- Architect and develop configuration and integration workflows within multiple apps of the Guidewire suite namely Policycenter, Billingcenter and Claimcenter;
- Implement DevOps pipelines for continuous integration and deployment of applications using docker, Jenkins, bamboo and Kubernetes;
- Perform recruiting screening and technical assessments of incoming candidates;
- Maintain and refine metrics for engineering success. Advocate for these through code review and invest in mentoring team members. Nurture growth in autonomy through critical thinking,
- problem analysis, and technical maturity;
- Develop, design, and test enterprise Java applications;
- Build schemas and databases for various relational database management systems in SQL server and DB2; and
- Partner with the various subsidiaries to create a vision for future advancement of our applications
The Information Security Engineer is responsible for implementing and managing a comprehensive security program to protect our organization’s data and systems from cyber threats. They will work closely with other members of the IT team to ensure the security of our infrastructure, applications, and data.
- Identify and define system security requirements.
- Design computer security architecture and develop detailed cybersecurity designs.
- Prepare and document standard operating procedures and protocols.
- Configure and troubleshoot security infrastructure tools & devices.
- Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
- Collaborate with other members of the IT team to ensure that security controls are implemented throughout our infrastructure, applications, and data.
- Stay up to date with the latest cybersecurity threats and trends and make recommendations to improve our security posture accordingly.
- Provide guidance and support to other members of the IT team on security best practices.
- Provide “Person in Charge” (PIC) coverage when on rotation. This added responsibility is factored into your base salary.
Carolina Casualty is looking for a finance/accounting professional who will perform premium billing, cash receipts, commission payment, journal entry and premium audit activities. Additional responsibilities may include deductible billing and related, reconciliations, and other duties as assigned.
Key Functions will include but not be limited to:
- Support agency and direct billing of premiums and related down payments and deposits
- Process agent/broker commission payments as needed
- Monitor payments, perform collections, apply cash receipts, reconcile agent statements, etc.
- Process journal entries and premium audits
- Communicate effectively in a professional manner with agents, brokers, and customers
- Collaborate and coordinate with underwriters, W.R. Berkley Company employees, etc. as needed
- Strong organizational and problem-solving skills with the ability to multi-task in a fast-paced environment
The Regional Underwriter, ISI, is responsible for the appropriate management and underwriting of an assigned book of business. This includes executing objectives related to production and profitability goals; appropriate account underwriting; effective negotiations with brokers; and assistance with account service installation via MEC’s value proposition.
Key functions include but are not limited to:
Financial
- Meet or exceed renewal account retention, premium and loss ratio goals.
- Meet or exceed new business premium and loss ratio goals.
- Coordinate with Sales regarding new business target accounts.
UnderwritingDiscipline
- Adhere to department policies, guidelines and authority levels.
- Demonstrate excellent knowledge of MEC’s policy and endorsements.
- Demonstrate thorough analysis of risk, establishment of appropriate terms, and appropriate documentation to support Analysis and terms.
- Submit referrals as required, including key account information and recommendations.
- Provide recommendations for improvements to the underwriting risk evaluation approach.
Customer and Broker Relationships
- Meet or exceed service standards to our broker partners.
- Develop brokers regarding utilization of MEC’s value proposition.
- Engage, persuade, and provide services to our customers that will meet their needs and assist in improving their workers’ compensation program.
Value Proposition
- Consistently demonstrate knowledge and utilization of MEC’s value proposition and services.
- Remain knowledgeable and up to date regarding MEC resources, services, and outcomes of recommended services.
- Claims services.
- Predictive analytics services.
- Risk management services.
- Demonstrate ability to identify services that would potentially be of most value to customers.
We are hiring 5 -7 candidates to participate in our Associate training program, anticipated to begin in June 2023.
- The associate program is a 12-month program.
- The expectation upon successful completion of the program is to be assigned as an entry level underwriter or entry level claims adjuster.
- Open to all office locations for underwriting (Boston, Jersey City, Philadelphia, Dallas, Chicago, Walnut Creek & Los Angles) and NJ or Texas for claims
- Candidates will be pre-selected for either a Claims Associate position or an Underwriting Associate position
- Each Associate will complete a rotation in our Underwriting and Claims Department with exposure to our other teams including Finance, Premium Audit, Sales and Marketing, among others.
- Associates works under direct supervision. As an associate, you will participate in a training program that will combine coursework and on-the- job training.
- Associates will actively learn about property, casualty and environmental products, underwriting and claims philosophies, strategies, processes and procedures
- Associates will establish relationships within the Company and industry and develop entry level sales and marketing skills.
All trainees will:
- Obtain a thorough understanding of the insurance industry
- Learn the property, casualty and environmental products underwritten by Berkley Environmental
- Learn the workflows, guidelines and processing steps within the business units
- Learn to interact and collaborate with colleagues within the business units
Our Underwriting Associates will:
- Learn to underwrite Berkley Environmental products (risk assessment, regulatory compliance, financial analysis and develop decision making skills)
- Assist in underwriting and pricing accounts in accordance with business strategies. Formulate and communicate recommendations based on learned underwriting skills
- Learn how to perform a financial analysis on the audited/reviewed financials or other financial information of insures using appropriate tools
- Create and solicit renewal applications from the broker after reviewing the expiring policy and loss information. Communicate with the broker what is needed for the renewal and any changes to the terms and conditions of the policy
- Underwrite endorsement requests from brokers and forward to the underwriting assistant to issue
- Develop marketing skills with our agents, brokers and clients
- Complete INS21, INS 22, & INS 23 courses
We are hiring 5 -7 candidates to participate in our Associate training program, anticipated to begin in June 2023.
- The associate program is a 12-month program.
- The expectation upon successful completion of the program is to be assigned as an entry level underwriter or entry level claims adjuster.
- Open to all office locations for underwriting (Boston, Jersey City, Philadelphia, Dallas, Chicago, Walnut Creek & Los Angles) and NJ or Texas for claims
- Candidates will be pre-selected for either a Claims Associate position or an Underwriting Associate position
- Each Associate will complete a rotation in our Underwriting and Claims Department with exposure to our other teams including Finance, Premium Audit, Sales and Marketing, among others.
- Associates works under direct supervision. As an associate, you will participate in a training program that will combine coursework and on-the- job training.
- Associates will actively learn about property, casualty and environmental products, underwriting and claims philosophies, strategies, processes and procedures
- Associates will establish relationships within the Company and industry and develop entry level sales and marketing skills.
All trainees will:
- Obtain a thorough understanding of the insurance industry
- Learn the property, casualty and environmental products underwritten by Berkley Environmental
- Learn the workflows, guidelines and processing steps within the business units
- Learn to interact and collaborate with colleagues within the business units
Our Underwriting Associates will:
- Learn to underwrite Berkley Environmental products (risk assessment, regulatory compliance, financial analysis and develop decision making skills)
- Assist in underwriting and pricing accounts in accordance with business strategies. Formulate and communicate recommendations based on learned underwriting skills
- Learn how to perform a financial analysis on the audited/reviewed financials or other financial information of insures using appropriate tools
- Create and solicit renewal applications from the broker after reviewing the expiring policy and loss information. Communicate with the broker what is needed for the renewal and any changes to the terms and conditions of the policy
- Underwrite endorsement requests from brokers and forward to the underwriting assistant to issue
- Develop marketing skills with our agents, brokers and clients
- Complete INS21, INS 22, & INS 23 courses
Carolina Casualty is looking for a Commercial Auto Property Claims Adjuster. We are looking for creative, collaborative, and positive individuals who can add value and quality to our commercial auto property team. This is a commercial auto property adjuster role. The professional filling this position will be required to perform at a high level with regard to handling 1st and third-party commercial auto property claims from first notice of loss to file close.
Key Functions will include but not be limited to:
- Handle first-party physical damage and third-party commercial auto property claims from beginning to end
- Assess coverage
- Investigate and determine liability
- Negotiate and settle claims
- Take recorded statements
- Assign and manage third party vendors such as appraisers and local independent adjusters, as needed
- Assess total losses per local laws and determent total loss claim value
- Set accurate and timely reserves
- Identify opportunities for subrogation and salvage recovery
- Proactively control file expenses
- Identify possible fraud and engage SIU for state fraud referrals
- Communicate with other departments including Underwriting and Actuarial
- Participate in insurance related continuing education
As an Assistant Underwriter, you’ll play a critical role in our Company’s production objectives as you partners with the Underwriting and Sales account teams. Your responsibilities would include monitoring the renewal pipeline, underwriting renewal business, and processing endorsements within your established authority and in consideration of risk, appetite, and pricing guidelines.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We'll count on you to:
- Perform underwriting analysis on low complexity renewal accounts within authority by analyzing exposures, financial stability, historical loss data, and potential hazards. Refers renewals outside of assigned authority to Manager or Underwriter. Applies recommended pricing to underwritten accounts and discusses significant rate changes with the Underwriter and Regional Sales Director to determine the best approach for communication with the agent.
- Serve as account team first point of contact with agent concerning missing information, service issues, billing questions, etc.
- Review incoming account endorsement requests for acceptability. Approves endorsements for processing within assigned authority levels. Refers endorsements outside of authority or those with unique exposures to appropriate authority level.
- Order loss control reports as required based upon underwriting guidelines or upon the request of the Underwriter. Will review and advise the Underwriter of any discrepancies so that appropriate endorsements can be applied. Reviews loss control reports for risks and follows up on open recommendations. Based upon authority level, may refer poor loss control reports to Underwriter.
- Approve or reject new business rules, as provided by assigned authority.
- Complete required filings.
-
Review premium audit changes and request updates to exposures, as directed.
We are seeking a dedicated and innovative Quality Assurance Analyst to join our forward-thinking software team. As a key player within our agile scrum teams, you will ensure that all products and services align with our high standards and meet end-user needs. This role offers a vibrant opportunity to lead and shape the future of software quality assurance within our organization.
What You Will Do:
Engage Collaboratively: Actively engage in all facets of the agile process, from daily stand-ups to sprint reviews, bringing your expertise to enhance our project delivery.
Lead and Innovate: Spearhead the development and continual refinement of quality assurance testing standards, tailored to modern best practices and evolving technology landscapes.
Partner and Evaluate: Collaborate with vendors and stakeholders to assess new applications and systems, ensuring alignment with our goals and quality expectations.
Audit and Improve: Conduct meticulous internal audits, leading the charge to uphold and enhance our established software development and integration standards.
Test and Validate: Craft and execute comprehensive test plans and scripts, aimed at optimizing application performance and ensuring end-user satisfaction.
Mentor and Guide: Offer your seasoned expertise as a mentor and coach to budding Quality Assurance Analysts, fostering a learning environment, and strengthening our team’s capabilities.
The Senior Underwriter builds dynamic relationships, maintains a strong distribution channel, drives written premium growth, and maximizes renewal retention while delivering a high degree of customer satisfaction within our footprint of Independent Agencies.
Key functions will include but are not limited to:
- Strengthens relationships and educates agents within agency plan to maximize opportunities and achieve profitable growth.
- Achieves new business premium, renewal premium retention and rate change objectives.
- Within company guidelines and granted underwriting authority, evaluates new and renewal information to determines risk acceptability terms/conditions to be quoted, and priced.
- Utilizes various underwriting tools to: determine acceptable risk characteristics; determine accurate exposure classifications; set adequate property limits to accomplish appropriate insurance to value and rate and quote business to agents.
- Orders and reviews inspections to confirm accounts written are consistent with preliminary underwriting information and acts when the inspection reveals unacceptable risk characteristics.
- Account size varies but typically falls in the $100k-$500k range.
The AVP, Sr. Claims Examiner handles all aspects of claims notices and files related to professional liability and accompanying coverages, including but not limited to claims and coverage analysis, liability and damages analysis, reserve setting, reporting, reinsurance analysis and reporting, and travel. The role will manage outside defense and coverage counsel that are assigned on claim or pre-claim files, including cost containment and litigation management. It will support and assist with marketing and loss prevention education, including development of educational materials, for assigned product lines, as requested or needed. The AVP, Sr. Claims Examiner supports and assists functional departments, including marketing, risk management, finance and actuarial, including any related travel, as needed or requested. The role actively engages in and embraces the company’s continued learning and innovation culture, including participation in innovation groups to identify solutions for enhancement and change.
Key functions include but are not limited to:
- Adjusting all aspects of claims and loss notices, including but not limited to claims and coverage analysis, liability and damages analysis, reserve setting, reporting, reinsurance analysis and reporting and coverage litigation.
- Attend mediations, settlement conferences, trials and other claims-related travel as needed or required.
- Support the marketing, risk management, finance and actuarial departments, including any related travel, as needed or requested.
- Assist with or conduct large loss and reinsurance reporting.
- Maintain adjuster’s licenses in all states requiring licenses, or as requested.
- Possible product line oversight.
- Business-related travel as require or needed.
- Assist with marketing and development of risk management materials, as needed
- Active engagement in the company’s innovation culture and group
- Continued and self-driven learning
The Regulatory Filings Analyst role works with internal Product Development and Actuarial staff to analyze, prepare, submit, and manage timely approval of company product filings by various state departments of insurance. Products include bureau and proprietary rate, rule, and form filings. This position collaborates with Product Development and Actuarial staff to ensure the product and pricing goals of the operating units are achieved by providing filing expertise and creating filings that satisfy all applicable regulatory compliance requirements. This position also prepares business requirements to update policy administration systems for these filings and prepares updates to product databases and reference manuals.
• Review and analyze bureau circulars and bulletins (e.g., ISO, NCCI, AAIS & Independent bureaus) and collaborate with Product Development and Actuarial staff to provide guidance, prepare and submit rate, rule and form filings for bureau products.
• Collaborate with Product Development and Actuarial staff to provide guidance, prepare and submit filings for proprietary rate, rule, and form products.
• Interpret state statutes on filing requirements, provide guidance and recommend solutions for DOI concerns related to state filings and related compliance issues.
• Responsible for knowledge of filing requirements for various lines of business and assigned states, providing expertise to Product Development and Actuarial staff and other functional units, as required, for assigned state filing issues.
• Manage filing projects and service as the first point of contact to respond to questions and objections from state insurance departments to ensure timely approval.
• Maintain filing information on department databases and / or SharePoint sites and issue status reports for assigned filing projects and participate in filings update meetings.
• Develop documentation for company products and update on-line manuals and other reference materials to aid underwriting in complying with use of approved rate, rule, and form filings.
• Participate in product rate, rules, and forms meetings.
• Develop clear, concise, and accurate business requirements to update policy administration systems for product filing changes.
• Perform policy administration system testing for product filing changes as assigned.
• Perform other related duties as assigned.
As a Staff Accountant, you will be responsible for performing a variety of financial and accounting functions, including daily financial operations tasks, workpaper development, journal entries and assisting with special projects that support the Finance team.
- Prepare journal entries and reconcile ledger accounts to ensure compliance with required accounting regulations
- Reconcile activity for basic ledger accounts, and identify and communicate discrepancies
- Consistently and accurately performs functions within the monthly financial close process, monitoring timely completion and escalating issues for resolution
- Assist in preparation of reports for internal and external audiences
- Work independently on assigned responsibilities and timely manages workload of assigned areas in a deadline focused environment
- Demonstrate continuous effort to increase business acumen by proactively learning full business process of assigned areas
- Proactively seeks out opportunities to increase business knowledge outside of assigned areas by participating in group discussions or one-on-one sessions
- Consistently increases knowledge of technological platforms to become a highly effective user of all financial systems, including policy and claims systems, and Corporate platforms and tools
- Actively participates in department and cross-functional activities to identify areas of improvement
- Fosters a culture within the Company to promote innovation and a psychologically safe workplace
As a strategic partner, the HR Generalist works with the Vice President of Human Resources (VP HR) and Operating Unit Leadership to align and support the VP HR with the execution of the talent strategy and operating unity strategic initiatives. This role works closely with Leadership and Group HR to consult, provide advice and guidance as it relates to talent-related activities including but not limited to: recruitment and selection, staff retention, performance management, talent development, compensation planning and employee relations.
Do you like solving a mystery, taking a series of incomplete elements of a puzzle, turning them over in your mind and figuring out what really occurred? At BHS Claims, we collect, organize and analyze the facts of a claim, figure out what occurred, who is responsible for an accident or occurrence and then post a reserve, develop a resolution strategy and seek to negotiate a resolution of each claim consistent with our analysis. It is a fast-paced and intellectually stimulating role. We work closely and collaboratively with a team of other claims professionals, underwriters and vendors that are all aligned on getting to the best possible outcomes on behalf of our customers.
We are looking for an outstanding and collaborative candidate with prior auto claims experience to work within our small, dynamic team.
- Understands and can apply coverage for the claims assigned. Issues appropriate RORs and disclaimers.
- Conducts the necessary investigation, either by phone, or through independent adjusters, to determine coverage, liability and damages.
- Evaluates, negotiates, and settles assigned claims within authority granted, or seeks authority for those claims in excess of authority.
- Identifies subrogation/contribution/deductible recovery opportunities and effectively pursues recovery when appropriate.
- Assigns and actively directs independent adjusters as well as defense attorneys. Complies with litigation management guidelines.
- Keeps claim files maintained in a consistent and organized manner, diaries are kept current, and reserves are constantly assessed for adequacy throughout the life of the claim.
- Complies with reinsurance and client reporting guidelines.
- Issues loss and expense payments properly and on a timely basis.
May perform other functions as assigned.
BSB is seeking a motivated and analytical Operations Analytics Intern to join our team for the summer. This internship offers an opportunity to gain hands-on experience in analyzing operational data to drive business insights and decisions.
The Client Success Advisor will provide superior customer service to our clients for their Property and Casualty insurance needs. The Client Success team is a cornerstone of how we will grow and service our clients in the future. This position requires a broad skill set and a curious mindset with a desire to learn about our franchise customers, as well as the courage to challenge the old industry standard ways of working.
Key functions include but are not limited to:
- Become an insurance expert in Intrepid Direct’s customer risk types.
- Work directly with prospects to provide initial quotes, renewal quotes, and ongoing daily service.
- Assist in marketing and prospecting.
- Work with urgency to complete customer requests.
- Partner with Underwriting department to assist in risk selection.
- Provide outstanding customer service with each customer contact point.
- Answer incoming customers’ calls, request for certificates, endorsements, and any other service needs.
- Manage account specific projects including but not limited to telematics implementation & monitoring.
- Visit accounts and attend conventions on an as-needed basis.
- Commitment to sustaining our high renewal retention rate.
- Document all interaction with customers and prospects in our management system for record keeping.
- Assist underwriting, sales, and IT to improve the customer experience.
- Assume other tasks and duties as assigned by management.
- Participate in organizational meetings on a regular basis.
- Attend professional and/or continuing educational seminars and classes.
The Underwriting Assistant will provide general underwriting support to the Department including the processing of binders, policies, endorsements, submissions and other client related correspondence for new and existing Casualty General Liability accounts.
- Binder & policy issuance.
- Processing of endorsements and related correspondence.
- Requests additional information for subjectivities, endorsements, surplus lines taxes.
- Issues notices of cancellation, non-renewal notices or reinstatements within authority.
- Responsible for accuracy and maintenance documentation in underwriting files.
- Detail oriented and uses sound judgement to problem solve.
- Provides backup support for clearance processing.
- Other duties as assigned.