We are seeking a Receivable Specialist to join our customer accounting team performing broad receivables management across multiple operating units.   The ideal candidate for this position will have receivables and collections experience, and superior customer service skills.   Key functions include but are not limited to the following:   - Apply cash receipts to individual receivable accounts and resolve any misdirected payments with other Berkley operating units - Provide customer support for agency and direct billing across multiple operating units - Monitor payment status and carry out the appropriate collections protocols - Collaborate with underwriters and others to problem solve for individual broker and direct bill disputes - Prepare monthly aging of receivables - Prepare bank reconciliations - Prepare routine journal entries related to cash, receivables and commissions - Reconcile balance sheet accounts

Assist in the acquisition and retention of profitable business by identifying and evaluating hazards and controls for new and existing accounts to reduce and controlling potential losses.  Works closely with customers to identify potential hazards, develop a service program and follow-up regularly.   Loss Control Consultant - Conducts surveys and services accounts by identifying and evaluating hazards and controls pertaining to all lines of coverage. - Develops client-related service plans based on needs analysis and assists the client with problem resolution, policy and procedure development and solution implementation. - Services existing accounts according to mutually agreed upon plans developed for each account. - Participates in client training and education. - Submits recommendations to improve conditions which will mitigate or control the hazards identified and follows-up on recommendations. - Assists accounts on potential exposures and promotes the value of Loss Control and sound safety program in the acquisition and retention of profitable business. - Appraises properties to determine replacement costs for fire insurance coverage. - Monitors own workload to ensure timely service and meet deadlines. - Participates in agency visits and staff meetings as needed. - Provides technical assistance to the claim department on losses. - Provides loss control services for all departments and assists other departments in their efforts to write and retain profitable business. - Develops an area of expertise, provides training and acts as a resource in specialty area for Branch. - Coordinates the collection and dissemination of material related to specialized technical areas assigned. - Participates in training and self-development and may mentor/train others within the department. - Meets or exceeds Department Standards for production, quality and timeliness of survey work. - May assist Regional Loss Control Director with quality reviews. - Actively participates in professional organizations. - Keeps abreast of industry news and developments. - Other duties as assigned.   Senior Loss Control Consultant– in addition to the above duties, the Senior Loss Control Consultant: - Exhibits high proficiency in specialty area and serves on technical committees in area of specialty. May have a designation in specialty area. - Provides training in specialty area for all Branches. May be called upon to travel to other Branches for highly specialized surveys, or consult with other Loss Control Representatives or Consultants in specialized area.

The APV of Programs will provide oversight on claims portfolio of recycling operators claims handled by a TPA so as to ensure the claims handling/investigation and evaluation process. - Rigorous ALAE control and management; - Thorough coverage investigation and issuance of coverage position letters, as appropriate; - Proactive gathering and analysis of information necessary to make accurate evaluations of claims and subsequent execution of resolution strategies; - Establishment of or provision of reserve recommendations pursuant to established procedures; - Proactive and successful resolution of complex claims with substantial involvement in mediation/settlement negotiations; - Adherence to best practices and applicable claims handling rules and regulations through file review and audits;  - Timely and accurate adherence to appropriate reporting/escalation requirements; - Working with program administrator as appropriate to discuss issues, claims, etc.; - Collaboration with underwriting manager with regard to claim specific issues, trends and other areas of interest; and - Participation in regular calls, roundtables and conferences on the program.  

If you are seeking to enhance your legal career or insurance industry experience in a fast-paced, growing transportation company, we have an exciting opportunity to join our claims team. Carolina Casualty is looking for a Claims Attorney who will be responsible for the management and direction of complex claims involving commercial automobile litigation, legal questions of coverage, questions of liability and/or questions of damages.    The position also requires collaboration with outside counsel in analyzing and resolving claims within designated limits of authority. This includes investigation, analyses of liability and damages exposure, drafting and issuance of coverage position letters, assessment of risk transfer and development of strategies for resolution of litigated and non-litigated third party claims. The Claims Attorney will also responsible for determination of probable loss exposure and timely establishment of reserves, as well as maintenance of claim files and documents in accordance with Company policy and procedure.  The Claims Attorney will also control the insured’s exposures and losses, manage consultants, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements.   - Oversee and resolve complex truck, bus, commercial auto and/or public transportation claims, including litigation. - Manage and coordinate litigation by hiring defense counsel and required experts, review of draft pleadings, litigation plans, budgets and invoices. - Document and communicate all claim activities timely and effectively and in a manner, which supports the outcome of the claim file. - Attend and monitor trials to assess attorney performance and jury verdict risk. - Conduct a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of loss. - Utilize critical thinking and solid judgment to solve problems, make decisions and resolve complex issues inherent in handling losses, as well as plan and organize activities throughout the claim’s management process. - Act timely upon emerging information to insure ongoing recognition of the financial exposure on losses within assigned authority as well as promptly communicate to management, if beyond the assigned level of authority. - Interpret related claims documentation. - Initiate and oversee serious accident investigations and rapid response. - Develop strategies and effective plans that drive litigated matters / claims to better results - Accurately assess and resolve commercial auto insurance coverage issues, analyze facts and allegations in conjunction with all policy provisions, endorsements and amendments. - Draft declination, Reservation of Rights and other coverage letters.

Under the direction of the Operations Manager, the Life Sciences Trainee participates in a variety of learning experiences to introduce them to the fundamentals of commercial property and casualty insurance.  These will include a work assignment and on the job training as an Operations Specialist supporting the underwriting departments of the company.  The training is progressive.   Once you successfully complete the fundamentals, the content becomes more specific to the Berkley Life Sciences marketplace, products, services and company philosophy. - Achieve a proficiency in the technical and professional skills/knowledge of the assigned Operations Specialist position (on the job training) - Book and issue admitted commercial lines business using both manual and automated methods. - Interpret issuance and rating instructions from Life Science Specialists for new business, quotes, endorsements and cancellations. - Stay current with all compliance issues, as well as procedural, system or workflow changes. - Deliver timely and accurate quotes and policies - Achieve a proficiency in the technical and professional skills/knowledge of the assigned Life Sciences Associate position (on the job training) - Assist Life Sciences Specialists with daily operations; research, quote and bind new and renewal business and document as per established guidelines. - Review all new line/endorsement submissions and stay within applicable binding authority - Drive renewal process, review upcoming renewals, work with producers to obtain and evaluate all underwriting information, prepare for renewal for the Life Sciences Specialist - Develop information and recommendation based on account analysis - Identify opportunities for account rounding.

This position assists in the day-to-day functions of the Underwriting Audit team with the primary area of responsibility dealing with the completion of individual underwriting file audits, analysis of results and communication of findings and trends to underwriting management.   • Completes audits on new business, renewals and quotes to assess the quality of the risk and quality of the file handling from an underwriting, pricing and policy construction standpoint, as well as adherence to established underwriting procedures and authorities. • Creates and completes “special request” audits from underwriting management on specific individuals, classes of business or programs. • Assists in the development and updating requirements for the automated tools used to collect and track audit results and works with IT and BTS to implement and test changes. • Initiates requests to create or update underwriting philosophies, guidelines or procedures based on audit results. • Represents the department, as requested by the VP or Manager, in inter-departmental meetings and maintains professional relationships with internal departments, external vendors and customers.

As our Marketing Director, you'll help build on the last five years of success and propel us to the next level in the future.  As a member of a rapidly growing company, you’ll have a wide range of responsibilities including everything from managing high-level marketing strategy to collaborating with the team of two marketing associates to execute on the tactical work.     To be successful you will need a desire to learn about our franchise customers, about the insurance industry, and why we’re unique.  Luckily, you’ll be surrounded by plenty talented people eager to help and a solid relationship with a local advertising firm! You'll be absolutely critical to achieving Intrepid's ambitious goals. You’ll need experience, grit and some original thinking to be effective. If you’re eager to grow your career at a company that's experiencing early success, this is your opportunity.   What you can expect:   - Internal mobility opportunities – be a key person in our succession plan - Visibility to senior leaders and partnership with cross functional teams - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Opportunity to lead change - Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, profit sharing, 401k, tuition assistance and education   We'll count on you to:   - Learn the business from our employees, partners, and customers about their needs and facilitate organization-wide shared understanding (i.e. personas, journey maps, etc.) - Email marketing – create and execute strategy (List segmentation, scheduling / automation, A/B testing etc.) - Marketing and advertising budget – financial guidance and analysis to optimize ROI - Facilitate content creation – website landing pages, blog articles, print ads, emails, and conference materials - Trade and industry conference consulting – planning and resource management - Digital marketing – advise and coordinate paid search campaigns, SEO, banner ads, etc. - PR – consult and guide outreach - Visual design – coordinate creation with external marketing agency - Print media – manage the creation of direct mail pieces, brochures, handouts, and ads in trade magazines - Social media – planning, guidance - Data driven quantitative and qualitative analysis – Help establish quantifiable business outcomes for projects, KPIs, surveys etc. and create dashboards or reports to measure success - Partner relations – coordinate and manage critical strategic partnerships - Planning / roadmap – proactive coordination of deliverables - Assumes other tasks and duties as assigned by management - Participates in organizational meetings on a regular basis - Attends professional and/or continuing educational seminars and classes - May need to visit customer locations and participate in association conventions

On Berkey Technology Services’ Experience and Support (BEST) team, you’re taking a role that exposes you to a myriad of technologies in a technical environment that evolves each and every day.  Here, you’ll work with end-users to support everything from connectivity and remote access/home set-up requests to new PC setups, software, hardware, telephony, VPN and mobile device/tablet support needs. Your drive towards providing exceptional customer service will serve you well in this role as you’ll be the first point of contact for our users for any technical issues they’re experiencing. And because our team’s technical focus is so broad, the opportunities you’ll have to learn and build upon your technical knowledge are immense.   Day to day, you’ll: - Manage end-user support requests that encompass a range of technical needs and come in via support tickets or calls - Take ownership of support requests assigned to you, providing frequent and updated feedback to your end-users from initial triage through final resolution - Escalate to, collaborate with, and learn from engineering teams spanning desktop engineering, server support, collaboration technologies, networking, information security, telephony support and database administration among others - Tap into your passion for solving challenging technical problems with a drive toward customer service that ensures your end-users feel supported from start to finish - Play a key role in projects like our desktop refresh program, technology upgrades, and process improvement initiatives - Bring your ideas forward for automation and technical support enhancements; if you’ve got a good idea, we want to hear it!

Under the direction the VP, HR/Operations the BLS Intern will gain an in- depth knowledge of the insurance industry including underwriting, claims, operations and marketing. The BLS intern will receive on the job training and given the opportunity to work on meaningful assignments.   • Develop an understanding of the insurance industry from multiple facets including underwriting, claims, operations and marketing. • Achieve a proficiency in the technical and professional skills/knowledge of the assigned Operations Specialist position (on the job training) • Achieve a proficiency in the technical and professional skills/knowledge of the assigned Life Sciences Associate position (on the job training) • Collaborate on projects as assigned and the opportunity to develop an understanding of the insurance industry • Other duties that will support BLS business strategies

Learn how to underwrite the cyber security controls of companies from a wide variety of industries. Develop skills to aide in the development of new and existing customer relationships. Develop an understanding of the interworking of the company; understanding how production, service and planning inter-relate so that the company may achieve its financial objectives.   Participates in an underwriting training program focused on cyber insurance liability. During the training period the employee will learn to:   • Underwrite, evaluate, and make Cyber account recommendations to Underwriting Manager. • Effectively review cyber forms, contracts and other relevant documents to ensure compliance with account parameters and company underwriting guidelines. • Communicate and work with customers (agents and brokers) to develop, at the direction of the Underwriting Manager, relevant underwriting information; as well as the acceptance or rejection of new and existing cyber requests for accounts, while working towards establishing and enhancing the company’s brand. • Participate in customer marketing and client account visits • Communicate the mission and objectives of the company with knowledge and confidence. • Adhere to all underwriting and operating procedures and become accountable for accurate underwriting documentation/information in account management systems; adherence to documentation standards and ensure accuracy and integrity of all information contained in account files. • Perform other duties as assigned. • Adhere to all underwriting and operating procedures and become accountable for accurate underwriting documentation/information in account management systems; adherence to documentation standards and ensure accuracy and integrity of all information contained in account files. • Perform other duties as assigned.

The Financial Analyst is responsible for performing business and financial analysis. The position is also responsible for developing and interpreting the management information/financial reporting system, and monitoring and analyzing the business environment and its impact on the organization. Currently this position does not have supervisory responsibilities. The Financial Analyst is expected to function at a high level of expertise & competency.  Further, the Financial Analyst is expected to use sound judgment while producing consistent results.   Key functions include but are not limited to the following:   - Provide technical assistance in the design, implementation, and maintenance of financial/management reporting systems. - Perform specialized business, financial and cost analysis (e.g. cash flow analysis, “What-if” analysis). - Regulatory/statistical reporting to applicable state agencies such as WCIRB. - Assist in reviewing, testing, and evaluating financial and internal controls in the quarterly SOX assessment process. - Research and analyze competitive and legislative environment and its impact on the organization. - Evaluate financial reporting workflow for efficiency and recommend improvement opportunities. - Assisting Chief Financial Officer and other finance department staff in analysis and projects as needed. - Perform duties and assignments as deemed necessary.

As an Associate Software Development Engineer you will be part of a fast moving and cross functional software engineering team that has a business first approach to technical problem solving. Being a member of this team, you would have the opportunity to contribute to transformation of the insurance business through technology.   In this role you must demonstrate: - A product driven mindset where you are constantly evaluating business value in engineering tasks and decisions. - The courage and motivation to have evidence-based discussions on multiple approaches to a single problem. - Eagerness to learn new technologies and business processes. - Effective collaboration skills and a team player attitude. - Build mission critical business systems. - Reviewing code work for accuracy and functionality. - Creating and implementing design plans. - Delegating tasks to team members. - Keeping up-to-date with industry trends and technology developments. - Being involved in multiple phases of the software development lifecycle. - Interact with other engineering teams to build tooling and processes. - Work closely with product and data teams to build a technology ecosystem driving business transformation. Other Requirements - Must be fully vaccinated and remain fully vaccinated against COVID-19, unless prohibited by law. - The Company is an equal employment opportunity employer.  *Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.  

As our Senior Relationship Manager you will be responsible for developing and maintaining business relationships as well as new business production within a target defined brand or industry. This role requires an in-depth knowledge and understanding of Intrepid Direct’s products and services and how we differentiate ourselves from other providers.   What you can expect: - Visibility to senior leaders and partnership with cross functional teams - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Opportunity to lead change - Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, profit sharing, 401k, tuition assistance and education You’ll like this job if you: - Have an Entrepreneurial mindset  - Are curious by nature  - Are a strategic thinker - Have a strong customer focus and consulting mindset - have success advising and influencing businesses leaders   We'll count on you to: - Develop and maintain high-level relationships with brand influencers and account decision makers via in person visits, web meetings and other communications - Implement plan to meet or exceed growth, retention and profitability goals within assigned verticals/book of business - Utilize CRM system in order to effectively and strategically communicate with production sources - Strategically educate and develop new business opportunities to make the buying decision based upon Intrepid’s value proposition - Stay up to date with current insurance marketplace and clients’ industries - Assist underwriting in account and industry evaluation to drive profitability - Ownership of a specific brand or target market - Participate in data gathering and research of new possible verticals - Collaborate with Marketing on a regular basis to develop messaging and tools needed to reach sales objectives - Support and collaborate with internal Client Success Advisor team on account approach and plan - Support and assist Marketing in the management of tradeshow selection, scheduling, set up and execution - Professionally represent Intrepid at industry events - Maintain visibility in the marketplace

Key Risk is looking for an enthusiastic and experienced underwriter to join our team. The successful candidate will be responsible for contributing to achieving and exceeding the regions’ profit plan through proper risk selection, agency management, and communication of Key Risk’s value proposition.     - Underwrites accounts up to $750,000 annual premium - Manage a book of business $5,000,000 to $7,000,000 - Develops and maintains relationships with 10-15 agencies - Responsible for a moderate number of agencies including partners with Advantage and/or Premier status within our Key Alliance agency structure - Achieves/exceeds planned accident year loss ratio, rate change, renewal retention and inforce premium goals - Takes initiative to recommend potential improvements in underwriting principles, techniques or appetite - Complies with insurance filings and regulatory requirements - Research new market niches, serve as an industry lead, and participate in special projects - Establishes a knowledge base of agency needs, staff, target markets, and contracted insurers - Performs agency evaluations and establishes agency goals within required time frames and expectations - Participates effectively in new and renewal team sales activities and Client Service Management (CSM) meetings to obtain and retain profitable business   Education  - BA/BS Degree - CPCU, CIC, or AU designation preferred

The Sr. Commercial Lines Underwriter working within delegated authority levels, evaluates (selection and pricing) and maintains (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks.  s/he partners with agents to manage a challenging and/or complex book of commercial business or agency relationships.  Duties and responsibilities include but are not limited to: - Analyzes commercial lines accounts to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and control.  Utilizes underwriting guidelines to ensure compliance with state regulations.  Within delegated authority levels, accepts, rejects or modifies new and/or renewal business to ensure a profitable book of business.   - Prices business according to Company underwriting and pricing guidelines.  Assists less experienced underwriters in the handling of high hazard or more complex accounts.  Ability to use creativity and underwriting knowledge to write risks and retain business. - Partners with Territory Managers to support marketing activities by developing ongoing relationships with agents to discuss market appetite, quality and profitability of submissions, service standards, and underwriting and/or product changes.  Communicates with agents on underwriting issues including decisions on cancellations, declinations, exposure concerns, and survey results. - Partners with Territory Managers to identify issues or patterns and works to resolve or improve them; participates in agency planning and review processes; and may identify sales and marketing opportunities.   Takes a lead role relative to Key Account review and recommendations. - Travels, with or without Territory Manager, to assigned agent locations to develop agency partnerships.  - Trains and educates agency staff on Company products, services, processes, and underwriting philosophy.   - Assists in training and serves as a technical resource to other underwriters as needed.  - Attends industry workshops/meetings

Duties and responsibilities include but are not limited to: - Determine risk acceptability in accordance with underwriting risk appetite and guidelines - Prepare thorough underwriting analyses with detailed exposure analysis and independent underwriter assessment - Make pricing, coverage, terms and conditions determinations and recommendations within defined limits/authority and underwriting guidelines and authority parameters - Develop, grow and maintain a profitable, diversified book of business aligned with company goals - Ensure production and loss ratio goals are achieved for assigned book by reviewing, analyzing and evaluating information and taking appropriate action as necessary - Develop positive agency relationships within assigned territory while maintaining a good rapport through responsive levels of service - Coordinate marketing activities including travel in coordination with Distribution and Marketing Manager - Foster growth of less experienced staff in a positive and growth-oriented environment - Actively self-educate as to line of business, industry and insurance trends including exposures, claims, legal, legislative, healthcare, current events, self-improvement and innovation

Quality Software Delivery Team Lead – The Quality Software Delivery team is responsible for overseeing all activities related to automating Application Lifecycle Management (ALM).  Specific responsibilities include development of load and regression test automation, development and execution of release functions moving system changes across the environment model, support for source code control systems, and coordination of pre-production system changes across BTS.  This role will be responsible for providing both directional leadership for the function as well as direct project and personnel leadership to this team. - Help define and implement strategic plans for this team to improve the speed and quality of solution delivery for BTS - Develop and maintain automation best practices to ensure maintainable, reusable, and valuable outcomes. - Automate the migration of solution components across the environment model. - Demonstrates solid Development process; including code review, documentation and code testing. - Ensure the required audit artifacts are maintained to fulfill related compliance requirements. - Work with the Shared Services team to enhance the change management process and unsure all production changes are documented to improve supportability. - Work closely with the application teams, architects, business analysts, shared services and WRBC Operating Units to create effective automated test solutions using supported ALM automation tools – shifting to a DevOps culture. - Ensure the tooling used for the supported ALM and release functions are maintained and optimally utilized - Work with developers, business analysts, customers, and technical services as part of multi-discipline teams to develop creative and innovative solutions. - Develop and mentor a team of automation specialists to execute on targeted strategies - Develop, monitor, and optimize the annual budget for the team. - Define and provide oversight (project management) for any projects lead by the team. - Develop and mentor team members on the use and understanding of the automation process as it pertains to ALM. - Generates regular reports demonstrating team activities to ensure KPIs and organizational goals are maintained. Includes creating, updating, monitoring and responding to specific metrics for the team. - Travel for this position is approximately 10%    

The Catastrophe Coordinator will be responsible for the administration and direction of all catastrophe-related activities, including tracking and identification of potentially-catastrophic events, determining the appropriate responses, ensuring proper implementation of response and monitoring adherence to the requirements outlined in the current Company Catastrophe Plan. The Catastrophe Coordinator function also includes efficiently and effectively handling primarily basic, commercial first-party property losses in a “paperless” environment.  The assigned caseload may include up to one-half intermediate-level losses.  An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Composes and transmits in a regular and timely basis Large Loss Reports and other detailed reporting documents as appropriate. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. • Demonstrated experience working with business users. • Other duties may be assigned. • Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provide feedback to peers and/or members of management.

Business analysts are communicators, facilitators, subject matter experts, designers, trainers, planners, and more. They are responsible for facilitation of projects and project meetings, requirements definition and documentation services on technology projects for Company.  They work closely with technology developers, quality assurance analysts and business subject matter experts to capture business requirements.  Will be responsible for performing some Sarbanes Oxley testing.     • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: • Functional requirements (Business Requirements Document) • Use Cases • UI designs / wireframes • Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required. • Successfully engage in multiple initiatives simultaneously. • Work independently with users to define concepts and under direction of project managers and/or lead Business Analysts. • Drive and challenge business units on their assumptions of how they will successfully execute their plans. • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. • Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. • Develop requirements specifications according to standard templates, using natural language. • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. • Be the liaison between the business units, technology teams and support teams. • Supports and/or participates heavily in the development of training materials. • Performs Sarbanes Oxley testing as directed in support of requests made by CFO. • Prepares weekly activity report for Manager. • Other duties may be assigned.

Performs routine business analysis using various techniques. Research best practices and supports developing the solutions recommendations for the current business operations. Work with internal and external customers to identify analytical requirements. Turns data into critical information and knowledge that can be used to make sound business decisions. Ensures the data provided is accurate, congruent and reliable so that the data is available for users for direct consumption or integration with other systems. Conduct analyses of functional business processes and functional business requirements and participate in the development of business cases in the support of process changes.   This role must understand how data is turned into information and knowledge and how that knowledge supports and enables key business processes. They must have an understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy, and foundational roots of a data element to create information. They must work well within a distributed team environment.   • Provides design support for the development of business intelligence solutions. • Works on multiple tasks/projects as team member. • Participates in work stream planning process including inception, technical design, development, testing and delivery of BI solutions. • May participate in project management estimation process. • Works with internal and external customers and IT partners to develop and analyze business intelligence needs. • Provides input to business requirements for the design of solutions. • Identifies and provides input to new technology opportunities that will have an impact on the Enterprise wide BI systems. • Designs company-wide “views” and custom reports. • May perform analysis for a wide range of requests using data in different formats and from various platforms. • Researches business problems and creates models that help analyze these business problems. • Provides input to the development of information quality metrics. • Adheres to current standards. • Designs and delivers end-user training and training materials. • Trains users to transform data into action-oriented information and to use correctly.