The Project Manager role manages key stakeholder projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.   - Hands on leader assisting as necessary to get the project completed. - Leads and demonstrates value added principles to the team. - Coordinate internal resources and third parties/vendors for the flawless execution of projects. - Ensure that all projects are delivered on-time, within scope and within budget. - Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. - Develop a detailed project plan to monitor and track progress. - Ensure resource availability and allocation. - Manage changes to the project scope, project schedule and project costs using appropriate verification techniques. - Continuously monitors and notes risks and issues as they arise and elevates them to management. - Perform risk management to minimize project risks. - Ensures Agile/Scrum concepts and principles are adhered to, and is the voice of reason and authority making tough calls. - Facilitates discussion and alternatives or different approaches. - Brings disclosure and transparency to the business about development and grows trust. - Continually grows their craft learning new tools and techniques to manage themselves and a team. - Facilitates and documents all scrum meetings including daily stand up meetings, sprint planning and backlog grooming. - Supports the product owner and business analyst in backlog management and maintenance. - Documents / Grooms the backlog. - Drives the sprint and release planning.

- Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit. - Research and solve more complicated problems and make decisions with supervision of underwriter or manager. - Review and summarize claims and loss information on individual risks and take the appropriate action. - Determine coverage and pricing options for routine commercial risks for underwriters - Determine if a risk fits within the guidelines - Identify unfavorable risk characteristics and take the appropriate underwriting action as directed. - Maintain quality and time standards as established. - Stay informed and knowledgeable about current industry issues and activities. - Draft quotes for underwriters based on individual risk characteristics - Issue quotes, declinations and other communications to brokers - Perform other duties as assigned

- Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit. - Research and solve more complicated problems and make decisions with supervision of underwriter or manager. - Review and summarize claims and loss information on individual risks and take the appropriate action. - Determine coverage and pricing options for routine commercial risks for underwriters - Determine if a risk fits within the guidelines - Identify unfavorable risk characteristics and take the appropriate underwriting action as directed. - Maintain quality and time standards as established. - Stay informed and knowledgeable about current industry issues and activities. - Draft quotes for underwriters based on individual risk characteristics - Issue quotes, declinations and other communications to brokers - Perform other duties as assigned

Berkley Information Security is looking for a very motivated and organized scrum master to help guide a highly technical team in building and maintaining information security products, tools and security as code. They will be intimately involved in development of the team as a whole and will participate in planning and execution of critical strategic goals.   Key functions include but are not limited to the following: - Builds and develops a high-performance team - Promotes self-help / self-organization within the teams - Schedules, facilitates and coaches Agile routines and ceremonies including Sprint Planning, Daily Scrums, Backlog Refinement, Sprint Review, Sprint Retrospective and PI Planning) - Helps establish and support consistent reporting practices across the teams & foster a culture of continuous improvement - Works with Management to establish and maintain technical Roadmaps - Helps protect the development team from external requests during the Sprint work - Helps to remove or facilitate removal of impediments the team cannot resolve on their own - Works closely with other Scrum Masters and project managers to exchange best practices and help to continually improve the process - Facilitates the creation and adoption of working agreements and definitions of ready / definition of done, including use of appropriate tools, standards and best practices - Facilitates and enables an environment of collaboration, innovation and creativity - Challenges and enables the team to continuously improve through intentional Lean and data driven inspect and adapt cycles - Facilitates team and cross-team impediment removal for the team

- Perform claims administrative duties primarily related to the processing of claims. - Perform operations duties, including but not limited to submission management, mail and policy/endorsement delivery.   Key Functions - Scan mail into claim systems and assign mail to appropriate claim and route requested documentation as needed. - Access and update claims files as needed. - Assign and enter appropriate loss coding on new loss reports. - Receive and prepare new loss reports filed via phone, fax or email. - Process timely payment of time loss, expense bills and other claim related invoices. - Review and correct monthly reports as needed. - Assist with management of incoming and outgoing mail processes. - Provide loss information to approved agents as requested. - Review, set up and assign New Business submissions. - Assist with delivery of policies and endorsements based on correspondence, customer/agent requests and service level agreements. - Update files for agent changes. - Assist department with commercial auto filings and motor vehicle records.   May perform other functions as assigned

The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. • Directs and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels. • Composes and transmits in a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. • Other duties may be assigned. • Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. • Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. • Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provides feedback to peers and/or members of management.  

The Underwriter will apply knowledge about the risk factors that drive exposure for Architects & Engineers professional liability coverage.  The Underwriter will apply the key decision-making elements of professional liability underwriting within their authority grant in order to appropriately structure coverage and quotations, while also identifying factors that will lead to a declination.  This position will interface daily with our distribution partners by phone, email and in person. Finally, the Underwriter will be utilizing our policy management system in order to access our data platform for rating, quotation, binding, issuing and policy servicing.   Key functions include but are not limited to the following: - Review of applications and making determinations of acceptability for coverage. - Input on data into policy and quote management system (Phoenix II.) - Analysis of claims data for decision making and for rating input. - Utilization of Odyssey Claims Management system for claims analysis. - Preparation of quotations for risks that fall within authority grant. - Preparation and communication of referrals for risks that exceed authority grant. - Communication of terms and declinations to brokers. - Selection and production of endorsements and customization of insurance coverage. - Utilization of MS Word, Excel, PowerPoint and Outlook. - Communication by phone and email with company personnel and brokers - Occasional Travel required - Other duties as assigned

As our Risk Services Specialist, you'll be a critical part of our business as you survey commercial agribusiness operations and consult with owners, managers, employees, agents and underwriting to determine the type and level of exposures present and controls needed. You'll determine the customer’s ability to control the exposures by gathering information through physical surveys, program audits, loss history analysis, comparison to industry standards and customer interviews. You'll help customers by providing training, mentoring, specialized technical advice and counsel to their staff. And you'll partner with our underwriting teams with risk selection and ongoing account management.   We'll count on you to:   - Utilize your experience and technical expertise to survey large or complex operations which are most often commercial agribusiness properties such as buildings, industrial operations, commercial agribusiness operations and commercial vehicles to evaluate physical conditions, safety practices, and hazardous situations according to knowledge of safety standards, established underwriting guidelines and governmental regulations. - Observe business operations and management practices to determine safety issues and hazards.  - Analyze history of accidents and claims and inspects scenes of accidents to determine causes and to consult in development of accident prevention programs. - Measure insured area(s), calculates frontage, records description and amount of stock, and photographs or drafts scale drawings of properties to identify factors affecting risk acceptability and insurance premiums.    - Prepare timely written reports and correspondence of findings and recommendations for risk improvement.   - Consult with insured in regard to activities and programs to control losses and improve safety. Confer with employees of insured, provides informational materials and conducts training as needed to induce compliance with safety standards, codes and regulations.  - Provide training, mentoring, specialized technical advice and counsel to internal staff regarding regulations, hazards and controls associated with area(s) of expertise.  - Maintains knowledge of the industry through association involvement i.e. regulatory standards (OSHA, DOT) and local and national codes (NFPA) through participation in continuing education opportunities

As a Senior Account Executive, you'll manage a casualty underwriting portfolio of new business, renewals and endorsements for acceptability in accordance with company guidelines and standards.  And you'll also be a key contributor to our innovation efforts to drive continuous improvement.   You'll be part of a best in class team of Underwriters who are entrpreneurial, creative and have succssfully delivered highly specialized insurance solutions required by businesses in the Oil & Gas industry.  You'll also have the partnership and support of a high-performing team of exceptional Underwriting Assistants.    We'll trust you to: - Be accountable for the profitable management of a casualty book of business, including the underwriting of new and renewal accounts consistent with business unit appetite and underwriting guidelines. - Establish and maintain relationships with brokers and agents and managing agency profitability. - Market to assigned territories, including strategic growth initiatives. - Understand policy language and coverage interpretation, contractual risk transfer analysis, loss analysis and underwriting compliance. - Collaborate across the organization with risk services, claims, actuarial, finance/accounting, and IT. - Travel as needed to maintain strong relationships with agents and customers. 

As an Underwriting Assistant, you'll evaluate information and perform key underwriting functions in support of the Underwriting staff.  We'll trust you to assure risks meet established eligibility guidelines and complies with company and regulatory standards.  You'll review information for standard new business, renewals, quotes and endorsements within established time and quality standards.     You'll support Underwriters by reviewing incoming correspondence and applications to determine proper procedural action. You'll play a critical role examining information provided in the application and related resources to determine if risk meets established eligibility guidelines.  You'll consult with agent or obtain reports for the Underwriter when additional information is necessary.  You'll route risk-involved matters that are beyond an assigned authority level to the Underwriter for evaluation. your efforts will help maintain established department service and quality standards.     We'll count on you to:   - Evaluate standard renewal commercial property/casualty accounts and endorsements, within authority level, by reviewing updated account information, claims experience, risk control surveys, risk acceptability and pricing.  - Consult agent for additional information when necessary.  - Pull third party data into underwriting file as required.  - Answer basic underwriting questions from agents.  - Route risk-involved matters to Underwriter for evaluation.  - Review final policies for all lines of business and routes to agent.      

Continental Western Group’s internship program immerses you in a variety of insurance business fields, tests your skills, enhances your business knowledge, encourages networking and offers assignments/projects in specific areas of study.  We're seeking high potential candidates who demonstrate creativity, curiosity, innovation, entrepreneurial spirit and the ability to evaluate risk. The interns will have visibility to our senior leaders while also introducing a broad overview of insurance operations in claims, marketing, underwriting, analytics and the independent agency system.     Our program was developed to provide interns with a valuable, rewarding experience and help connect the knowledge from academics with the reality of today’s insurance careers.  The first phase of a CWG internship includes an introduction to CWG and the W. R. Berkley Corporation including the historical path of our 100 year old company.     You'll receive training about CWG’s product, distribution channel and company-specific business processes to  lay the groundwork for a comprehensive learning experience. Technical training necessary to perform analysis and complete program projects will follow the general training.  You'll also have sessions focused on developing innovation, creativity, risk taking and entrepreneurial drive.  Each intern may be assigned to a business area within CWG such as Claims, Underwriting, Actuarial, Marketing or Finance. After completing the general rotational training, you'll have project responsibilities specific to your designated department.   The CWG internship program will include social activities aimed at building strong networking relationships with fellow interns and CWG staff. Activities may include CWG key management sessions, team-building, and volunteer/community service opportunities.    So what do you want your experience to be?  At CWG, we’re dedicated to making your time with us unique and rewarding! Competitive pay, exposure to the complete business operation, real responsibility, fun activities, and full-time employment opportunities!

As a Quantitative Analyst, you will solve business problems with data. With the combination of savvy business insight and extensive data analysis, you’ll draw insights, identify trends, and visualize data to make a powerful impact on our business. In this dynamic role, you’ll have the opportunity to bring your analytical skills to every aspect of the organization. The people on the Data Analytics team set each other up for success. We take ownership of our work, seek out challenging and engaging projects, share knowledge, have strong work ethics, and never stop learning.   As a Quantitative Analyst, you will fulfill the primary responsibilities of the role by completing the following: - Creating operating efficiencies: Seek out opportunities within the business to improve processes using data - Visualizing data: Illustrate events and trends using graphs and other visualizations - Quantitative analysis: Bring structure to challenging datasets to provide clear conclusions - Predictive modeling: Leverage machine learning to capture insight invisible to the human eye - Automation through code: Program away tedious, repetitive tasks to make the most of the day - Working with other teams: Meet with other departments to engage in cross-departmental projects Presenting findings to company leadership: Communicate the conclusions of analysis to guide strategic decisions

As a Commercial Underwriter Trainee, you'll participate in a structured professional development program by WRBC which combines field training and classroom-based technical and sales training, to actively develop commercial property and casualty underwriting skills and learn about commercial property and casualty insurance underwriting philosophy.   You'll work under the guidance of a manager and coach while receiving training and education on property and casualty insurance products and business strategies are also included in the program curriculum.  You'll learn to produce and to underwrite new and renewal property and casualty insurance business while gaining experience in building and maintaining productive relationships with agencies and insurance professionals. You ill interact and collaborate with teams of business unit colleagues on skill building exercises, leadership opportunities, special projects, case studies, and critical thinking exercises in order to develop a holistic understanding of the business and a well-rounded approach to underwriting.   We'll count on you to: - Demonstrate financial and business acumen and solid understanding of company’s underwriting philosophy necessary to become an underwriter. - Successfully complete program training and assignments to demonstrate the ability to assess risks, perform financial analysis to determine eligibility, desirability and proper classification of risks to ensure adequate pricing and matching of products to the customer in accordance with business strategies and within delegated authority level, per program guidelines. Acquire knowledge of all assigned product lines and associated forms.  - Effectively partner and collaborate with program mentors and employees to develop productive agency and agent relationships to support business objectives of profitability, growth and retention of existing business. - Successfully complete program training and assignments to: - understand the workflow, guidelines and processing steps associated with the business systems / platforms - identify potential uses of analytics and tools to assist in the sales and pricing of accounts and effectively implement their use, when appropriate - effectively partner with mentors and employees to develop and demonstrate strong customer service skills (consistency, quick response, knowledge of products)

As a Commercial Underwriter Trainee, you'll participate in a structured professional development program by WRBC which combines field training and classroom-based technical and sales training, to actively develop commercial property and casualty underwriting skills and learn about commercial property and casualty insurance underwriting philosophy.   You'll work under the guidance of a manager and coach while receiving training and education on property and casualty insurance products and business strategies are also included in the program curriculum.  You'll learn to produce and to underwrite new and renewal property and casualty insurance business while gaining experience in building and maintaining productive relationships with agencies and insurance professionals. You ill interact and collaborate with teams of business unit colleagues on skill building exercises, leadership opportunities, special projects, case studies, and critical thinking exercises in order to develop a holistic understanding of the business and a well-rounded approach to underwriting.   We'll count on you to: - Demonstrate financial and business acumen and solid understanding of company’s underwriting philosophy necessary to become an underwriter. - Successfully complete program training and assignments to demonstrate the ability to assess risks, perform financial analysis to determine eligibility, desirability and proper classification of risks to ensure adequate pricing and matching of products to the customer in accordance with business strategies and within delegated authority level, per program guidelines. Acquire knowledge of all assigned product lines and associated forms.  - Effectively partner and collaborate with program mentors and employees to develop productive agency and agent relationships to support business objectives of profitability, growth and retention of existing business. - Successfully complete program training and assignments to: - understand the workflow, guidelines and processing steps associated with the business systems / platforms - identify potential uses of analytics and tools to assist in the sales and pricing of accounts and effectively implement their use, when appropriate - effectively partner with mentors and employees to develop and demonstrate strong customer service skills (consistency, quick response, knowledge of products)

This position will play an integral role within Carolina Casualty’s Actuarial Department to provide support for a full range of responsibilities required by the company to achieve its profitability objectives. This is a great opportunity for a creative individual to utilize their skills in a growing and high-visibility environment.   The ideal candidate is a - Self-starter with a desire to take ownership of responsibilities and strives to improve on current processes and analyses. - Strong all-around technical skills including programming, model building and analytics.  - Team player within the organization and have strong communication skills. - Regular interaction with all other departments as well as with senior company and corporate management.   Assume a primary role in managing the actuarial needs of the Berkley Prime business segment including: - Support of the company’s rating plans, rate filings and factors. - Update, improve and expand the company tiering model. - Provide regular rate/profitability reviews and make recommendations in support of Berkley Prime’s profitability targets. - Other tasks and projects as necessary - Assist in the tasks of the other department actuaries as necessary to achieve a broad-based understanding of responsibilities and to facilitate knowledge sharing and back-up capacity. - Play a key role in the company’s initiative to integrate the proprietary loss rating & tiering models into the company’s policy system. - Contribute to the modernization of the actuarial department’s tools, processes, and reporting capabilities that can produce real time information to drive business decision - Assist with the development and production of the company’s business reporting requirements including:  - Rate and renewal retention reports. - Regulatory, corporate and reinsurance requirements. - And other regular and ad hoc support reporting as necessary. - Spearheads the actuarial department’s predictive and business analytics including: - Develop predictive analytic models in support of profitability, business selection and claim analytics. - Innovation for improvement of overall company efficiency. - Identification and utilization of third-party information and tools for superior risk selection - Assist the Chief Actuary with production of quarterly reserve reviews, planning and financial reporting including Schedule P. - Assist the other company departments with technical assistance as necessary. The above job description is not intended to be an “all-inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job.  Rather, it is intended only to describe the general nature of the job.

The WC Claim Coordinator is a self-directed position responsible for providing a variety of support functions in a Claims environment.   Key functions include but are not limited to the following: - Request information from or provide information to injured workers, employers, providers, attorneys, co-workers, state regulatory boards, 1st/3rd party claimants, and others as directed - Manage various avenues of loss reporting: e-mail, e-reporting, telephone, fax, or U.S. Mail - Input new claim loss data for multiple lines of business (Worker’s Compensation, Commercial Property, General/Auto/Excess Liability) into applicable claim systems - Research, verify and select proper active policy and coverages on new claims through review of policy/coverage information in policy databases - Initiate contact with clients or policy holders on applicable claims to triage losses and confirm facts of loss, request additional information and/or seek missing critical data elements - Manage daily distribution of new claims to ensure equitable examiner workload and effective customer service - Ensure timely filing of regulatory documents via EDI (Electronic Data Interchange); submit applicable claims to Index Bureau Reporting (ISO) and document files as applicable - Handle incoming phone calls and/or electronic/written inquiries from Clients, Claimants, Providers and Agents/Brokers relating to questions or problems associated with claims - Provide additional levels of management and claim department operational support to include payment review/approval/input and complete scheduled or special project work as needed - Maintain organization of claim files with accurate and timely documentation of work activity - Manage workload via system activity - Provide professional customer service to all internal and external customers

The Underwriting Technician will provide processing and technical support to the Underwriting Department with a primary focus on submission clearance and policy issuance, ensuring all transactions meet production and quality objectives and are processed within company established service standards. This position will be assessed based on productivity, accuracy, thoroughness and ability to learn and apply new skills.   Specific Duties • Issuance of new and renewal policies accurately and completely within established service standards.   • Reserving, clearing and set-up of submissions and transactions in accordance with established procedures and quality metrics. • Timely and accurate processing of policy changes including endorsements, cancellations, non-renewals and reinstatements. • Issuance of bind confirmations for new and renewal policies. • Inspection ordering. • Research and respond to agent/insured correspondence, calls and inquiries including requests for loss runs and copies of forms and endorsements. • Multi-line rating.  • Assist with special projects as assigned. • Provide superior customer service to internal and external customers. • Models behavior that encourages collaboration, teamwork and open communication. May perform other functions as assigned.  

Commercial Auto Property Adjuster,  creative, collaborative, and positive individuals who can add value and quality to our commercial auto property team.  The professional filling this position will be required to perform at a high level with regard to handling first and third-party commercial auto property claims from first notice of loss to file close. - Handle first-party physical damage & third-party commercial auto property claims onset to completion. - Assess coverage. - Investigate and determine liability claims. - Negotiate and settle claims. - Take recorded statements. - Assign and manage third party vendors such as appraisers and local independent adjusters, as needed - Assess total losses per local laws and determent total loss claim value. - Set accurate and timely reserves. - Identify opportunities for subrogation and salvage recovery. - Pro-actively control file expenses. - Identify possible fraud and engage SIU for state fraud referrals. - Communicate with other departments including Underwriting and Actuarial. - Participate in insurance related continuing education. - Perform other duties and/or projects as assigned.

We have an exciting opportunity for a Senior Accountant to join our team!  At Berkley Re Solutions we develop insurance and reinsurance solutions for a variety of casualty risks.  In this role, you will be responsible for performing various duties related to the financial reporting process. Areas of responsibility include GAAP/Stat financial statement preparation and reporting, insurance and reinsurance accounting, reconciliations and monitoring cash flow. You will work closely with both our Controller and CFO on a monthly basis.    This position can be based in either our Stamford, CT or Naperville, IL offices.  We offer a hybrid work schedule - 3 days in the office; 2 days remote.   We are open to candidates with an accounting background working in an insurance company, who is interested in learning the reinsurance accounting side. We will train.   We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Perform month-end close activities including journal entries, supporting schedules and analysis, meeting all due dates per closing schedule - Perform accounting, reconciliation and reporting to include but not limited to: - Process and analyze IBNR - Analyze Deferred Acquisition Costs and Earned Premium - Prepare month-end data balancing and review - Work with affiliates monthly, in recording and balancing assumed business - Analyze and reconcile bank statements and internal general ledger accounts (including analysis and resolution of reconciling items) - Monthly reporting of accounts and settlement of open balances on a timely basis, including monitoring and coding cash settlements, research and resolve open receivable balances, and unapplied cash items monthly - Perform various tasks and analysis related to Reinsurance (we will train): - Calculate and analyze premium estimates - Assumed Reinsurance Contract Analysis and premium & loss processing - Monitor reinsurance contracts for profit commission - Responsible for the accuracy of results for assigned programs and contracts - Prepare analysis and utilize reporting tools to obtain information from the general ledger and/or financial data warehouse as required to assist with the reconciliation and analytic duties related to position  - Assist in Annual Budget Project  - Assists in the support of internal and external audits/examinations and SOX - Active pursuit of continuous process improvement and progress measurement (metrics) - All other duties as assigned      

Under close supervision, learns underwriting practices by participating in formal or on-the-job training. Developing a working knowledge of product language, underwriting practices, policies and guidelines.   Industry/Practice/Knowledge   - Demonstrates broad knowledge of the business, the marketplace and company goals, objectives and performance measures through the effective delivery of all products and services. - Links line of business policies and practices to company strategies. - Demonstrates broad overview of the company operations. - Identifies and acts on opportunities to share knowledge with clients and customers. - Networks with peers and outside resources to exchange ideas and information. Product Skills   - Demonstrates forms and coverage knowledge and applies them to exposure. - Compares company coverages to competitors and differentiates our company from others. - Identifies new product opportunities. - Demonstrates a basic knowledge of the business issues and rate, growth and profit objectives. - Explains company service capability and applies to specific client needs, including coordination of standard service delivery to customers. Book Management/Pricing Skills   - Applies standard pricing to exposures. - Deviates when appropriate and in compliance with line of business pricing strategies. - Applies individual loss and expense factors, when applicable. - Utilizes internal information systems to measure results. - Demonstrates understanding of expected break-even L/R and how their individual book compares to those standards. - Communicates and implements line of business U/W strategy to achieve profitability. - Analyzes and evaluates impact of producer performance on assigned book. - Applies key expense components, influencing controllable elements according to plans and strategies. - Identifies and evaluates influence of competitor strategies in local territory or line of business and its effects on the company’s business. Consulting   - Provides expertise and advice in support of overall business objectives. - Provides appropriate input for written premium and expense budget planning. - Offers creative solutions that contribute to the achievement of business results. Risk Selection   - Applies underwriting strategies and standards to pre-qualify risk acceptability. - Identifies and assesses exposures for each risk. - Performs detail analysis utilizing appropriate information (exposure/rate/financial & loss) to determine account acceptability, taking customer needs into consideration. - Accepts, modifies, or rejects based on analysis. - Assesses rate adequacy relative to exposure. Client Management   - Identifies clients' needs and recommends solutions. - Demonstrates basic knowledge of products and appetites. - Handles or refers as appropriate cross selling opportunities. - Negotiates standard coverage issues, closes sale, and gauges customer satisfaction. - Defines/executes tasks as part of client team. - Identifies and accesses basic underwriting/service resources and associated cost benefit. - Demonstrates knowledge of competitors products, strategies, strengths, weaknesses, position within agencies/in marketplace, financial picture. - Develops and pursues prospective clients. - Follows-up on prospective and incumbent clients' needs.