The Claims Representative Trainee is a member of our Insurance Training Program where s/he will learn all aspects of commercial property and casualty insurance.    Upon successful completion of the program s/he will build relationships with our agents and insureds by working with them on investigating, evaluating, reserving, negotiating and resolving casualty claims.  Key functions of the role include but are not limited to: - Participate in a four to six-month formal training program to learn fundamentals of property & casualty insurance. - Complete work and reading projects and pass required exams. - Establish good working relationships with colleagues and management staff. - Attain a basic working knowledge of state regulatory requirements for each line of business. - Under direct supervision, perform the basic functions of claims adjusting. - Participate in job-shadow arrangements in various departments. - Participate in agency visitations with Underwriters, Claim Representatives or Loss Control Representatives to begin developing customer contacts.

We are seeking an experienced subrogation professional. The candidate for this position will be responsible for investigating, negotiating, and resolving, primarily, auto physical damage subrogation claims.   • Conduct thorough investigations to determine liability and subrogation potential. • Gather evidence and collaborate with internal and external parties to build a strong subrogation case. • Negotiate settlements with responsible parties, insurance carriers, and other stakeholders to recover funds for the company. • Provide guidance and support to claims adjusters and other team members in subrogation-related matters. • Maintain accurate documentation and records of all subrogation activities, including correspondence, negotiations, and settlements. • Stay updated on industry trends, regulations, and best practices related to subrogation claims handling. • Collaborate with legal counsel and participate in arbitration and other legal proceedings as needed. • Utilize the E-Subro Hub and Arbitration Forums system to resolve subrogation claims where possible.

Berkely Custom Insurance Managers is seeking an experienced excess and umbrella underwriter to join their New York City based team as an Assistant Vice President.   In this role you will: - Be responsible for analyses of potential and existing customers by gathering and reviewing information on the companies’ financial condition, loss and exposure history, and other relevant information to determine underwriting acceptability.       - Assess risk, set rate and coverage levels.  - Establish, support, and maintain effective relationships with peers, customers, and brokers/agents. - Be responsible for broker management and participate in agency visitations with underwriters, claims representatives or loss control representatives to develop and maintain industry contacts.   #LI-RS1

The SIU Operations Analyst is responsible for identifying, understanding, interpreting, and analyzing data to support anti-fraud efforts.   • Interpret and analyze complex data sets to support decision making and detecting potential fraudulent patterns and trends • Conducts data gathering using available tools and internal data warehouses • Create, summarize, and present analytic findings using data visualization link analysis tools • Works with various State Insurance Departments and Fraud Bureaus to complete mandatory annual compliance and fraud plans • Completes detailed monthly, quarterly, semi-annual, and annual reports specific to SIU data tracking to provide to Claims and SIU leadership • Collaborates with multiple units across the enterprise by designing statistical/predictive models along with using algorithms to assist in detection of fraudulent activity • Completes review of triaged identified claims through fraud detection tools for assignment to SIU personnel • Act as a liaison with intelligence and analytic function with outside agencies or groups, whose mission includes detection and deterrence of insurance fraud • Collaborate with SIU Investigators regarding data identified as part of a major case to include plans of action • Extract and validate accuracy of data identified through multiple sources to ensure the information is related

The Assistant Vice President - Product & Distribution will lead the operations and management of our largest product line to ensure continued achievement of profit and loss targets. This leadership role includes ownership and implementation of user-friendly product features, creating digitally-enabled underwriting workflows, managing the product’s business mix portfolio, launching marketing programs to strengthen branding, and translating the product segment’s goals and end-user needs into a distribution strategy that prioritizes profitable growth. The Assistant Vice President – Product & Distribution will also be responsible for assessing technology options for implementation as needed to ensure optimal segment productivity and industry-leading user experience. A key expectation of this role involves using data-driven customer sourcing techniques to generate sustainable revenue and profit.    The ideal candidate will have experience in strategic planning, product ownership, business operations, data analytics, underwriting decision-making and business development. Experience in California workers compensation insurance a definite plus.   The Assistant Vice President – Product & Distribution will: - Operate as an independent thought leader with dual accountability to both PEI’s President and Chief Actuary. - Own product roadmap and lead all aspects of product strategy, development, production and management. - Manage product segment KPIs to ensure achievement of productivity, profit and growth targets. - Identify operational improvements to create efficient product delivery and best in class customer experience. - Analyze new tech/digital tools to develop templates for optimizing the presentation of new business, renewals, declinations and appetite. - Create, test and implement automated pricing and exposure models. - Conduct analytical research to identify new business and renewal opportunities. - Work closely with product stakeholders including, Underwriting, Marketing, Sales and Actuarial on strategy, regulatory changes, compliance, customer service, workflow and implementation schedules. - Other duties and special projects as assigned.

The Director, Line of Business Manager is responsible for profit and loss of one or more assigned lines of business.  The role will provide strategy and direction to underwriting activities and be accountable for profit and growth within the assigned lines of business.  The role also includes similar duties for one or more assigned industries within the portfolio.   - Accountable for all aspects of profit and loss for assigned line(s) of business, including monthly reports to leadership. - Partners with CUO to develop and monitor the overall plans and objectives of the assigned line(s) of business. - Responsible for portfolio management and development, which includes writing and maintaining underwriting guidelines, rules, and forms. - Implements underwriting strategies, both short-term and long-term. - Monitors results, both top line and bottom line, and takes proactive approach in actions, as needed, to maintain or improve overall results. - Guides and shapes underwriting quality assurance, price, rate and exposure monitoring, price adequacy and risk selection across assigned line(s) of business. - Responsible for training and development of profit center employees within assigned line(s) of business. - Assists in the development and implementation of long-term line(s) of business profit and growth strategies. - Monitors competition regularly with consistent feedback and keeps abreast of industry and line of business developments, particularly those which impact his or her area(s) of responsibility. - Conduct file reviews, as required, with feedback on areas of improvement. - Manage overall line(s) of business by analyzing elements including, but not limited to, loss ratio, mix of business, policy count, claim count, severity of losses, premium growth, and return on equity. - Assists with all aspects of filing, writing, and reviewing rates, rules, and filings within assigned line(s) of business and industry(s). - As required, could be called up to handle complex underwriting referrals that fall inside assigned line(s) of business. - Understands Berkley Mid-Atlantic's business, objectives, and growth strategies, including the factors that affect, contribute to, or impede its potential success. - Communicates regularly, proactively, and effectively with all staff, both as a team and individually. - Responsible for handling data calls and reinsurance and treaty review and report-outs. - Within assigned line(s) of business, will monitor and proactively report to leadership on emerging hazards, regulations and legal issues, filings, forms, rates, and rule changes. - Collaborates actively as a team player across other functional areas of the company including actuary, product, claims, underwriting, and sales as well as other operating units outside Berkley Mid-Atlantic.

Serve as the strategic, operational, and motivational leader of Underwriting in support of delivering profitable growth and providing excellent community, employee, and customer relations.   Product Management Leadership - Management and oversight of the Technology E&O and Cyber line of business. This includes managing and ensuring financial initiatives are met on an annual basis.  Those initiatives include profit, premium retention, growth and rate for the Technology E&O and Cyber line of business. - Work with CUO on developing and maintaining proprietary coverage forms and endorsements and work closely with legal, claims and regulatory staff to ensure program needs are met. - Create and update applications to ensure proper selection and pricing. - Work with Actuarial to manage and monitor overall pricing practices and rate targets. - Development and execution of marketing materials. - Establish and manage underwriting guidelines and procedures. - Recommend underwriting authority to CUO and monitor compliance. - Continually work with legal, actuarial, and claims to maintain familiarity with current issues and trends that impact our business. - Work with CUO, President and Corporate Reinsurance on treaty reinsurance coverage placement and adequacy. - Keep abreast of competitor products and create internal product comparisons for our underwriting team. Underwriting Management - Provide leadership and direction on business opportunities, pricing, retention analysis, loss control needs, and account stewardship. - Identify product experts within each territory to mentor on an ongoing basis. - Conduct audits for quality control and conduct training where needed. - Establish key metrics, which are to be monitored, managed and reported monthly. - Coordinate sales and marketing efforts with field underwriting leadership. - Conduct SOX testing and documentation. - Manage vendor relationships with Moxfive, Netdiligence and Bitsight. Training and Education - Create training materials to present both internally and externally. - Provide internal and external training and education to our underwriting team members and producers on our products and capabilities. - Provide ongoing education to our underwriting team relating to professional and cyber industry exposures. Additional Marketing-Related Functions - Visit and develop rapport with producer partners, as appropriate. - Provide product presentations in person or via web call as appropriate.   May perform other functions as assigned

The Regional Marketing Director is accountable for providing direction and leadership for the regional agency/field operation and is responsible for the sales, distribution, agency engagement, and marketing strategy to ensure long-term growth and profitability.  S/he is responsible for the development and execution of industry leading go-to-market, sales, marketing and customer engagement strategies while developing and maintaining highly effective relationships with both external (e.g. independent agents) and internal customers (e.g. underwriting).  Key functions include but are not limited to: - Builds and cultivates mutually beneficial partnerships with agency ownership, management and frontline staff to increase Acadia’s relevancy within the agency. Establishes position as a trusted advisor while delivering product information, underwriting philosophy, customer experience benefits and new business development to increase depth and maximize agency revenue - Works with Underwriting Directors, and Home Office to manage regional book of business and identifies market opportunities by analyzing competitor intelligence, market and industry research, loss ratios, mix of business, policy count, premium growth, hit ratios and business retention. - Enterprise resource for customer-facing service touchpoints company-wide. - Identify, develop and manage association relationships - Collaborates with PCM’s to lead ABOA - May hire, develops, and lead a team of Sales Specialists and Customer Experience Advocates that will execute on the developed strategies and will consistently achieve/exceed their goals - Works with key business partners to identify operational processes and touchpoint inefficiencies that create redundant or unnecessary steps in the customer experience process. - Collaborates with various departmental leadership and field team members to adjust practices and protocols for operational efficiency - Possesses a strong knowledge of the territory and the region including agency, competitor, demographics and economic trends.  Shares this knowledge with the Acadia team to promote organizational learning and opportunities. - Conducts regular phone calls and visits with agency principals, producers and CSRs with pre-defined agenda topics related to production, individual accounts (including pipeline development), proposals, competition and products - Takes an innovative and entrepreneurial approach to identifying and developing new business opportunities, sales strategies, customer service and engagement strategies - n collaboration with key stakeholders, develops an annual Business Development Strategy for assigned territory that matches our market potential, underwriting appetite, customer base and competitive environment - Utilizes market analytics to assess geographic territory and identify prospect and current customers with highest growth potential. - Agency Reviews - Develops understanding of specific industry characteristics including customer behaviors and patterns within the assigned territory - Develops and maintains key relationships with other W.R. Berkley companies to capitalize on business opportunities and efficiencies - Active contributor to segment leaders including support of overarching strategy - Mentoring/Coaching

We have an exciting opportunity for a General LiabilityComplex Claims Specialist to join our team! This role a key contributor responsible for efficient resolution of CGL, Cyber (first and third party), and Tech E&O claims on a global basis. Responsibilities include agent/broker communication, collaboration with underwriting on new and renewal accounts, and internal communication of claims to senior management.   This role can be remote anywhere in the United States.   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions of the role include but are not limited to: - Direct handling of CGL from initial notice through claim resolution. - Assist in the evaluation of Cyber related claims including data breaches and cyberattacks. - Exposure to Technology E&O claims related to professional services, software failures and contractual obligations. - Appropriately manage through coverage analysis, investigation, damages evaluation, reserving and resolution within authority on all claims. - Work with 3rd party vendors where needed to better manage a claim. - Prepare Reservation of Rights and Coverage Denial letters and other coverage correspondence, as may be appropriate.  - Handle investigations; analyze coverage and coordinate all aspects of claims settlement process.  - Report high exposure claims to senior management through large loss reports, claim committee presentations, and other appropriate communications.  - Communicate with underwriting on losses and exposures that may impact the company.  - Communicate with brokers on claims, reserves, coverage issues and investigative needs. - Collaborate with underwriting on new and renewal accounts, complex risks, and business development. - Share industry knowledge and claim perspective internally and externally through webinars, lunch and learns, and industry events. - Participate in marketing and “onboarding” meetings with new and prospective accounts to explain the claim process and introduce customers to the segment claims team. #LI-LBJ1 #LI-REMOTE

As an AVP, Commercial Lines Underwriting, provide leadership in the development, marketing and profitable growth of commercial lines underwriting throughout our territory. You'll contribute to company profit and growth objectives by making decisions regarding the acceptability of risks we write through establishing controls and guidelines.  We'll look to you to conduct frequent detailed analysis of the book of business for adjustments and support in maintaining profitable agency relationships.   What you can expect:  #LI-AV1  #LI-Hybrid - Impactful Leadership: Your decisions and leadership will drive the success of USIG. - Growth Opportunities: Be part of special projects that are broad in scope, shaping the future of our organization. - Continuous Learning: Pursue a program of continuing education through industry-sponsored and company-sponsored educational courses. - Benefits: competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to: - Leadership: Lead, mentor, and empower your team to tackle complex underwriting scenarios and resolve escalated issues. - Drive Success: Execute departmental and individual goals to achieve financial success. - Strategic Collaboration: Work closely with Underwriting and Actuarial teams to shape product lines and pricing strategies. - Relationship Building: Build and maintain positive relationships with agencies to ensure mutual success. - Analytical Excellence: Use your analytical skills to interpret data and manage profit, loss, growth, rates, and retention in your territory. - Innovation: Aid in underwriting difficult, complex accounts and propose alternative solutions for business problems and inefficient applications.

The Business Analyst partners with our IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. S/he reviews, analyzes and evaluates user requests, coordinates and monitors requests to successful resolutions, documents business requirements for small to medium system requests and tests plans and cases for all projects.  Key functions include but are not limited to: - Works with the customer community (Internal and External) and software development teams to deliver functional requirements and testing of user interfaces and data sources - Monitors, audits and analyzes activity in business data processing systems for proper data input, coding and interchange of data feeds between disparate source systems - Identifies, monitors, tracks and resolves production related system errors - Elicits requirements using discussions, document analysis, use cases, scenarios, and workflow analysis on small to medium projects - Defines and executes test plans on all projects - Reviews data in complex formats - Participates on project teams, understanding project plans, roles, goals and timelines  

The BI Developer participates in development and support of data through incremental development of the Data Warehouse and then presentation to the business community through query results and/or reporting structures.  This role includes defining, coding and maintaining the extraction, transformation and load of data to and from the data warehouse in conjunction with many independent data marts.  This role participates throughout the project life cycle from planning to production implementation.  Key functions include but are not limited to: - Design, develop, write, modify and implement Power BI Dashboards and Management Reports  - Design, develop, modify and implement Tabular Data Models for use by Power BI Dashboards that provides easy access to data and drill-down capabilities based upon user needs - Participate in testing through test definition, review and validation - Seeks input from manager and team members to apply experience and judgment towards accomplishing assignments - Works with technical resources (internal and external) to ensure accurate translation of specifications into workable application code - Work with Leadership and the user community to understand business needs arounds data analytics, providing options and recommended solutions providing ease of access to business data - Participate in in-person work product collaboration and training sessions

Come join our team for the summer as we prepare to enter the market with a new product.  Support Berkley Small Business Solutions’ growth strategy by assuming ownership for documenting and executing user acceptance testing for the launch of our next product in the marketplace while simultaneously supporting other team members with other assigned tasks.   - Learn about customer experience and create CX Journey Maps for insurance products. - Develop reporting for tracking agent’s experience on submission portal. - Learn UI Path (Robotic Process Automation) and help automate quality audits for policy admin system changes. - Work with actuarial team for data collection, cleanup and analysis with SQL - Apply innovation behaviors to identify, test and implement opportunity to continuously improve existing processes - Contribute to the company’s continued success by completing additional activities as assigned by management   May perform other functions as assigned

The Senior Financial Planning Analyst will be responsible for the management of the annual planning process, including production and executing of monthly forecasts. Preparation of various analytic schedules for variance from plan and/or forecast. Providing financial analyses in support of initiatives. - Monitors financial systems, procedures, and controls for accuracy, analyzes sufficiency of expense accruals and prepares monthly, quarterly, and annual financial statement journal entries and management reports. - Prepares monthly and quarterly calculations and monitors significant financial statement items such as reinsurance, expenses (DAC, commission, etc.), and losses. - Assists in the preparation of annual financial planning forecasts and other related planning inputs and exhibits. Provides modeling assistance to determine the impact of potential scenarios and plans. - Prepares financial analyses and assists with special projects supporting operating units or corporate initiatives (accounting, systems, etc.) - Assists in the preparation of monthly and quarterly management reporting on actual vs. plan results, providing variance analysis. - Provide assistance with financial control (SOX) documentation, processes and procedures. - Development of Key Performance Indicators, Dashboards and Scorecards - Continuous Improvement and enhanced efficiencies leveraging technology and data warehouses. - Performs other related duties as assigned by management.

Berkley’s Preferred Employers Insurance Company has built a truly customer-focused enterprise by attracting the very best talent to join their mission of serving California’s small business owners with high-quality workers’ compensation insurance that gets injured workers back to work and back to life. We are seeking self-driven students with a desire to make a difference in people’s lives for an internship this summer and beyond.   As an intern, you will participate in Claims, Underwriting, HR, Marketing, and other functions of the organization learning not only how to provide insurance and financial service products to clients, but how other facets of the workplace run. This will be a great addition to your resume!   Key functions include but are not limited to: - Introduction to assignments & Training with Mentors - Events Planning/Culture - Role of a Claims Adjuster/Chart Review - Attending and participation in team meetings - Marketing through social media - Day in the life at all different functions - Shadow Broker calls - Learning the importance of innovation

Key Risk is looking for an enthusiastic Claims Associate professional who will be responsible for the management of low exposure workers’ compensation claims.  The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary   Key functions include: - Maintain good lines of communication with employers, adjusters, and providers - Conduct investigation of workers' compensation claims assigned - Request medical notes, proper billing format, and other written/verbal information from employers and medical providers to determine appropriateness of payment of medical bills and whether a claim is truly medical only - Discuss with an employee, issues relative to whether a bill has been paid or whether travel or medical reimbursement has been issued - Timely and accurately reserve for claims assigned - Document medical notes and relevant written and oral communication received relative to claims in the log notes - Discuss with an employer, issues relative to an injured workers’ return to work status - Index images as needed - Identify potential subrogation claims and notify appropriate supervisor - Actively work with mentor and supervisor to develop skills to handle all technical aspects of claims, including coverage, disability benefit management, medical management, litigation management, file management, subrogation, reserving and settlement - Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in jurisdictions assigned - Immediately notify management of large exposures This position requires the individual to commute to our High Point NC office location.  

- Conduct financial and MVR (motor vehicle record) analysis - Participate in marketing and broker projects - Conduct underwriting background and data collection through database searches, aerial photographs, etc… - Research Projects - Organize BPM (business process management) electronic files - Assist Underwriters and Underwriting Assistants as needed

To provide administrative and technical support to the P&C claims team.  Assist in the quality control of claims data and financial entries to meet all internal and client guidelines and requirements. - Train and support new/current staff with FNOL tasks, general office duties, department systems, software, and equipment - Verify and manage daily acknowledgement letters, deductible invoices, and open & closed claim reports - Audit claims financial and deductible data for accuracy and correct as needed - Process incoming and outgoing live checks including recoveries, reimbursements, and fee transactions - Support adjusters, supervisors, internal auditors, and clients with financial/claim tasks - Maintain restitution, reinsurance and check disposition logs - Generate and audit financial and claims reports - Perform periodic testing as needed for new systems, upgrades, and enhancements - Serve as primary contact for internal and external customer service inquiries May perform other functions as assigned

The Manager, Cybersecurity Metrics reports to the Vice President of IT GRC and is located in either Urbandale, Iowa, Wilmington, Delaware, or remote would be available for the right candidate. This is an exciting role for a dynamic GRC leader dedicated to leading a global Fortune 400 (W.R. Berkley) Governance Risk and Compliance program’s operational activities. This role may be filled at the Director level based on the one’s ability to be a thought-leader, highly qualified subject matter expert, and hands-on professional with the experience and know-how needed to guide and accelerate their respective programs. This new and pivotal position entails overseeing the development, implementation, and management of a robust metrics frameworks aimed at evaluating the efficacy of our organization's controls and help portray a risk-based view into our information security and information technology programs. The successful Manager, Information Security and GRC Metrics will play a pivotal role in shaping the overall metrics strategy, driving continuous improvement, and fostering a culture of accountability and excellence. Operational work within the GRC function may be required on occasion to better learn some of the operational components of the team and/or to assist on more complex projects.   - Provide strategic direction and leadership in the development and execution of our metrics initiatives, aligning them with organizational objectives and industry best practices. - Design and establish comprehensive metrics frameworks to quantitatively assess the performance and impact of controls and risks across the organization. - Collaborate with senior leadership, executive management, and key stakeholders to understand their information needs, communicate the value of metrics, and ensure alignment with business priorities. - Leverage data analytics techniques to collect, analyze, and derive actionable insights from our metrics to further enable informed decision-making and risk mitigation strategies. - Produce regular and ad-hoc reports on metrics, presenting findings in a clear, concise manner to diverse audiences, including board members, organizational leadership, and operational teams. - Continuously evaluate and refine the metrics framework based on feedback, industry trends, and emerging threats, driving a culture of continuous improvement and innovation. - Stay abreast of relevant regulatory requirements, industry standards, and emerging trends. - Lead the overall metrics program and work across the organization to demonstrate the value of metrics and influence team members to contribute and participate in data collection efforts. Development a communication strategy around the benefits and opportunities for a strong metrics program. - Assist and contribute to GRC projects and tasks - including but not limited to compliance assessments, risk assessments, and issues management.

Berkley Select is seeking an Underwriting Manager. This position is part of the Management Liability underwriting segment for Berkley Select and supports the achievement of established departmental goals related to profitability, growth, and producer relations.  The position requires developing policy forms, endorsements, risk appetite, underwriting guidelines and driving overall strategy for the Commercial Crime insurance product. The position also requires developing and maintaining brokerage relationships and underwriting individual risks in accordance with guidelines and philosophy for Commercial Crime insurance.   Key Functions will include but not be limited to:   Broker Management - Manage key and/or target broker relationships and expectations. - Communicate underwriting decisions, requirements, and philosophies to brokerage community. - Maintain producer / agency contact log in electronic databases. Underwriting Duties - Develop policy forms, endorsements, risk appetite, underwriting guidelines and drive overall strategy for the Commercial Crime insurance product. - Provide final approval and guidance on risk analysis presented by members of the underwriting department in accordance with authority levels. - Evaluate risk characteristics of submissions to determine business opportunities in accordance with guidelines and company philosophy. - Price, design and recommend policy format for quoted submissions. - Review underwriting documents for accuracy prior to their release to brokers and/or company clients. - Discuss, analyze and interpret Berkley Select policy forms and coverage issues.  Product Development - Propose and/or develop policy forms and endorsements to improve Berkley Select’s competitive advantage in the market. - Provide research assistance in analyzing competitor forms. - Discuss, analyze and interpret changes to competitor forms and underwriting appetites. Leadership Duties - Responsible for the profitable growth of the Commercial Crime insurance product. - Assist in training underwriting team members to achieve efficient and effective underwriting (based on risk and form analysis congruent with risk appetite and underwriting guidelines). Other Duties - Special projects as assigned.