- Delivering Results. You will curate the best ideas, hypothesize their value, and implement the most promising of them. You will constantly re-assess what we have built to make sure we are realizing actual value. - Focusing on the Data. You will establish OKRs that define our goals and quantify our results. You will regularly review your indicators for actionable insights and you will host OKR Reviews to create cross-functional alignment. - Understanding Our Customers. You will keep yourself and our team highly exposed to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences. - Saying No. You will help us choose the right problem to solve next. Sometimes you will have to say no to things. You will consistently weigh short and long term trade-offs while keeping a healthy bias toward the long term. - Challenging Status Quo. For various processes, you will understand what we do and why we do it. Then you will work across Business, Operations, Design, Data, and Engineering teams to reimagine how.

As a Product Management Analyst, you will work with one of our Product Managers learning how to build successful software products that customers love. We are going to give you a lot of instruction and feedback in your first year in order to help you become highly effective in your role. We believe that people can only be effective when they have clarity, and we will strive to always give you clarity. We are looking for someone who will be dedicated to learning, taking action on feedback, and building great relationships with colleagues.   Beyond that, we’re looking for someone with a high degree of ownership, who values completing work and admits failures; someone who always seeks to understand the Why for things and never accepts an incomplete understanding; someone who is biased toward validating opinions with data and maintains a healthy skepticism about the subjective; and someone who is not afraid of technology and always learning new skills.   - Delivering Results. You will learn how to curate the best ideas, hypothesize their value, and implement the most promising of them. We will ask you to constantly re-assess what we have built to make sure we are realizing actual value. - Focusing on the Data. We will assign you Objectives and Key Results (OKRs) that define your goals and quantify the results we aim to achieve. We will ask you to regularly review your indicators for actionable insights and to present your findings to stakeholders during OKR Reviews. - Understanding Our Customers. We will ask you to routinely expose yourself to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences. - Saying No. We will teach you how to choose the right problem to solve next. You will learn how to say no to things and to weigh short and long term trade-offs while keeping a healthy preference for long term solutions. - Challenging Status Quo. For various processes, we will expect you to understand what we do and why we do it. Then we will ask you to work across Business, Operations, Design, Data, and Engineering teams to reimagine how.

- Configures systems and/or develops and maintains high quality code. - Tests individual programs and configurations (i.e., unit-level testing). - Debugs systems and resolves technical issues. - Documents technical solutions within the systems and externally. - Identifies problems and recommends corresponding solutions. - Determines programming effects on existing systems. - Modifies detailed applications with minimal to moderate guidance. - Programs applications at the highest level of technical expertise. - Maintains solid knowledge of all application programming areas and is a top-level expert in one or more highly specialized areas. - Acts independently under general direction. - Provides technical consulting on complex projects. - Creates or modifies procedures to solve complex problems, taking equipment, operating time and desired results into account. - Contributes strategic vision and integrates a broad range of IT application development ideas throughout the organization. - Is sought as a resource for resolution of unique or complex IT application development problems, involving multiple disciplines.

This role is responsible for delivering successful project outcomes through the use of thought leadership, peer influence, and project management best practices. This role concurrently manages a rolling portfolio of approximately five, multi-month efforts relating to application (re)configuration, data reporting, and business process improvement. Projects are staffed using a matrixed-structure using cross-functional resources that do not have direct reporting authority to the Project Manager. At times, the role augments team resources by performing business analysis tasks when pertaining to a technical nature.   Your responsibilities in this role are to:   - Oversee and manage IT related projects with the goal of delivering an effective solution in a timely manner - Proactively engage business users by organizing and leading project team meeting - Lead the collection, documentation, and understanding of all business requirements - Successfully work through with the IT department the conversion of business requirements into IT specifications - Document and communicate deliverable challenges and proactively identify solutions to those challenges - Resolve differences of opinion amongst business user where and when they exist - Develops and maintains project plans, work estimates, risk registers, contact lists, status reports, etc. - Actively manages scope, timelines, and resources to successfully deliver projects - Provides regular status, communication, and management follow ups through self-directed time management

Work with team to underwrite new business submissions and help service book of business and meet overall business objectives.   Risk transactions include, but are not limited to new business underwriting, inspections, endorsements, renewal underwriting and audits. - Review and Underwrite new business submissions for acceptability according to authority granted. - Serve as the primary back up for the Territory Manager and the Underwriting team. - Review and underwrite fast track and non-fast track renewals as needed, based upon authority granted, achieving renewal premium retention and rate change objectives. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater.  Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve designated customer service standards. - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability up to the authority granted. - Review inspections to confirm accounts written are consistent with preliminary underwriting information and refer to underwriter when the inspection reveals unacceptable risk characteristics. - Utilize various underwriting tools to determine acceptable risk characteristics, accurate classifications, insurance to value, calculate rates, etc. - Review audits and refer to underwriter based upon authority granted. - Assist with training, mentoring and coaching of less experienced team members.

Our Claims Examiners conduct the handling of claims in the utmost of good faith in compliance with the rules, regulations and statutes of the WCAB and State of California. We function with a high degree of competency and sound judgment, coupled with consistent results!   Responsibilities for this opportunity include:  - Analyzing and processing workers’ compensation claims by investigating and gathering information to determine the exposure on the claim. - Negotiating the settlement of claims up to designated authority level and making claims payments. - Calculating and assigning timely and appropriate reserves to claims and continuing to manage reserve adequacy throughout the life of the claim. - Calculating and paying benefits due; approving all claim payments; and settling claims within designated authority level. - Developing and managing claims through well-developed action plans; continuing to work the action plan to bring the claim to an appropriate and timely resolution. - Preparing necessary state filings within statutory limits. - Actively managing the litigation process; ensuring timely and cost effective claims resolution. - Coordinating vendor referrals for additional investigation and/or litigation management. - Using appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims. - Managing claim recoveries of all types, including but not limited to subrogation, Second Injury Fund recoveries, and Social Security offsets. - Reporting claims to the excess carrier, responds to requests of directions in a professional and timely manner. - Frequently communicating with all appropriate parties involved with the claim. - Referring cases as appropriate to management. - Maintaining professional client relationships. - Actively executing appropriate claims activities to ensure consistent delivery of quality claims service.

The Middle Market Underwriter builds dynamic relationships with independent agencies, maintains a strong distribution channel, achieves written premium growth and maximizes renewal retention.  Duties and responsibilities include but are not limited to: - Strengthens relationships and educates agents within agency plant to maximize opportunities and achieve profitable growth. - Achieves new business premium, renewal premium retention and rate change objectives - Within company guidelines and granted underwriting authority, evaluates new and renewal information to determines risk acceptability terms/conditions to be quoted, and priced. - Utilizes various underwriting tools to: determine acceptable risk characteristics; determine accurate exposure classifications; set adequate property limits to accomplish appropriate insurance to value and rate and quote business to agents - Orders and reviews inspections to confirm accounts written are consistent with preliminary underwriting information and take action when the inspection reveals unacceptable risk characteristics. - Determines if facultative reinsurance is needed and if so, factors reinsurance cost in gross pricing, completes cession procedures; documents file and follows established workflow procedure to ensure proper reporting / accounting.

The Senior Business Development Underwriter (SBDU) is a multi-faceted role responsible for higher level production engagement within the Underwriting function of the company.  The SBDU is a proactive, independent, and production-oriented key employee.  This position is dynamic and will reflect company needs relative to prevailing market conditions, strategy, and corporate needs. This position requires a combination of Underwriting, Business Development and Sales skill.  Of critical importance is the capability to underwrite larger and more complicated risks/programs and the ability to develop and foster positive, professional, and productive work relationships with our distribution partners. The SBDU will work closely with the Sales and Marketing Department to support the company’s growth, retention, and profitability objectives.  This position will be actively involved in the development and execution of strategic initiatives involving individual and program risk selection and pricing.  The SBDU is expected to exhibit a high level of technical expertise, while exercising sound judgment, sharp insurance business acumen, and must deliver consistent profitable sales results.   Responsibilities include but are not limited to:   - Prospect for and select new business and evaluate renewal accounts in accordance with company underwriting philosophy, established authority parameters, as well as written/verbal procedures and guidelines. - Build and maintain productive business relationships. Respond quickly and ethically to all requests/issues.  Deliver on promises and promise only what can be delivered. - Act as a key brand ambassador for the company. Provide accurate and thorough education to brokers about the company’s appetite, strategic intent and value. Keep up to date with industry changes. - Achieve company growth, retention, and rate strategy objectives by recognizing sales opportunities, soliciting desirable business, and diligent follow-up on quoted business. - Travel to Broker offices for purposes of field underwriting and business development. - Take ownership of underwriting book of business by reviewing claims activity, loss control surveys, and inspection reports and formulating the appropriate response. - Strive to effectively and expeditiously solve problems. - Assist in relationship management especially in our middle market and program segments. - Provide mentoring and training to other staff members. - Achieve sales targets within profitability targets and guidelines. - Other duties as deemed necessary.

Berkley One, a Berkley company that caters to affluent Personal Lines insurance clients, is rapidly expanding and adding to the Solutions Specialist team in our Wilmington, DE office.  This role’s primary objective is to deliver all that is great about Berkley One and to help our agents place business with us.  Duties and responsibilities include but are not limited to: - Customer Policy Support: deliver a personalized, effortless experience for our customers via phone, email or chat. Handle customer transactions smoothly, accurately and first time final. Be an advocate for the Company during first notice of loss interactions by displaying empathy and ensuring the situation is properly handled. - Agency Policy Support: act as primary point of contact for agents to get their Berkley One questions resolved. Process individual policy work submitted by the agents via phone, email or chat. Answer policy inquiry questions and assist the agency with handling servicing needs. Assist agents with finishing their quotes and converting them into policies. Combine your sales and system savvy to drive profitable growth for the organization. - Agent Technical Support: help agents with access, passwords, and myriad of other tasks. Remote into their computers to show them how to work in the system in real time. Provide “in the moment” training on the Customer Portal and Customer Mobile App so the agent is empowered to share with customers. - Agent onboarding: enroll new agents/staff into our system, handle contracts, track agency license numbers and other licensing information, issue paperwork. - Agent training: primarily responsible to deliver system training by hosting webcasts and offering live support to agents navigating the system to quote, endorse and manage their business. Systems include the PAS, billing, claims and agent portal, eSignature, IVANS download and other ancillary systems.

The AVP, Regional Underwriting Manager serves as the strategic, operational, and motivational leader of Underwriting in support of delivering profitable growth and providing excellent community, employee, and customer relations.    The essential functions include, but are not limited to the following:   Underwriting Management Leadership - Lead underwriting contact within assigned region. - Responsible for strategically building a territory. - Manage profit, loss, growth, rate and retention results for assigned territory - Create new agency relationships and maintain existing relationships. - Lead agency distribution within assigned territory. - Develop marketing strategies. - Underwrite and manage assigned book of business. - Manage and monitor overall pricing practices and targets. - Sales and marketing efforts as needed to build assigned region to include product presentations, agency product training, etc. - Delegate underwriting authority and monitor compliance within assigned region. - Manage treaty reinsurance coverage placement and adequacy - Provide leadership and direction on business opportunities, pricing, retention analysis, loss control needs, and account stewardship - Conduct audits for quality control and conduct training where needed. - Prepare, assign and conduct performance appraisals for direct reports. - Establish development plans for individual team members and direct reports. - Participate in Claim Review Meetings when applicable.   Additional Marketing-Related Functions - Visit and develop rapport with key existing and prospective agents, as appropriate; - 50% travel. Occasional overnight travel.    May perform other functions as assigned.

The Regional Underwriting Manager will serve as the strategic, operational, and motivational leader of Underwriting in support of delivering profitable growth and providing excellent community, employee, and customer relations.   The essential functions include, but are not limited to the following:   Underwriting Management Leadership - Lead underwriting contact within assigned region. - Responsible for strategically building a territory. - Manage profit, loss, growth, rate and retention results for assigned territory - Create new agency relationships and maintain existing relationships. - Lead agency distribution within assigned territory. - Develop marketing strategies. - Underwrite and manage assigned book of business. - Manage and monitor overall pricing practices and targets. - Sales and marketing efforts as needed to build assigned region to include product presentations, agency product training, etc. - Delegate underwriting authority and monitor compliance within assigned region. - Manage treaty reinsurance coverage placement and adequacy - Provide leadership and direction on business opportunities, pricing, retention analysis, loss control needs, and account stewardship - Conduct audits for quality control and conduct training where needed. - Prepare, assign and conduct performance appraisals for direct reports. - Establish development plans for individual team members and direct reports. - Participate in Claim Review Meetings when applicable.   Additional Marketing-Related Functions - Visit and develop rapport with key existing and prospective agents, as appropriate; - 50% travel. Occasional overnight travel.    May perform other functions as assigned.

- Partner with Company business staff, work stream leaders, vendors, and the IT team to validate and ensure appropriate project scope, project schedules, resource plans, communication plans, risk and issue management, escalation management, status reporting. - Assist in the definition of project objectives, requirements, dependencies, and technical feasibility involving all relevant stakeholders to ensure alignment with business goals, and dependent projects. - Coordinate with work stream leaders, other stakeholders, and Chief Project Officer to ensure projects stay on track and dependencies are properly aligned. - Organize project team members and interested stakeholders to ensure effective communication and understanding of project execution, project deadlines, project integrations, activity assignment and ensure timely deliverables. - Ensure proper escalation of project issues to Chief Project Officer and ensure decisions are made and shared. - Manage business stakeholder expectations for agreed upon project performance by capturing and sharing project status and metrics. - Ensure projects are delivered on time, on budget, and within scope.

- A product driven mindset where you are constantly evaluating business value in engineering tasks and decisions. - The courage and motivation to have evidence based discussions on multiple approaches to a single problem. - Eagerness to learn new technologies and business processes. - Effective collaboration skills and a team player attitude. - Build mission critical business systems. - Reviewing code work for accuracy and functionality. - Creating and implementing design plans. - Delegating tasks to team members. - Keeping up-to-date with industry trends and technology developments. - Being involved in multiple phases of the software development lifecycle. - Interact with other engineering teams to build tooling and processes. - Work closely with product and data teams to build a technology ecosystem driving business transformation.

- Build mission critical business systems. - Working on multiple projects across various technology platforms. - Being involved in multiple phases of the software development lifecycle. - Interact with other engineering teams to build tooling and processes. - Work closely with product and data teams to build a technology ecosystem driving business transformation.

- Build mission critical business systems. - Working on multiple projects across various technology platforms. - Being involved in multiple phases of the software development lifecycle. - Interact with other engineering teams to build tooling and processes. - Work closely with product and data teams to build a technology ecosystem driving business transformation.

  The information security analyst will work as an integral component of the company’s Application Security team. The incumbent will focus on application penetration tests, automated ethical hacking, and static source code analysis within the SDLC. The candidate will be accountable for establishing consensus with stakeholders to reduce cyber risks while minimizing broader operational impact. - Drive development of a holistic application security program - Conduct manual ethical hack assessments of high risk web applications - Rate the severity of defects and publish comprehensive reports detailing associated risks and mitigations - Support broader vulnerability management processes to measure exploitability of vulnerabilities more precisely - Reduce the cost of vulnerability remediation by identifying defects early within development lifecycle - Good understanding of security processes, procedures, & tools. - Capable of performing security reviews of general purpose operating systems and network devices. - Ability to work in teams to improve security posture - Clearly organize work load to be able to project manage remediation activities

The Chief Underwriting Officer (CUO) reports directly to the President/CEO and is a key member of the Berkley Mid-Atlantic Group Executive Leadership Team. The CUO is responsible for the strategic planning and overall management of the underwriting discipline to ensure profitable growth. In collaboration with other departments, this role will be responsible for developing and executing Berkley Mid-Atlantic Group’s underwriting strategy, with the goal of maximizing shareholder value and risk-adjusted returns. Duties and responsibilities include but are not limited to: - Oversee the development and management of all aspects of underwriting strategy, aligning with the overall BMAG strategic plan, and translating the strategy into clear underwriting guidelines and limits of authority. - Establish underwriting authority levels and referral processes that both streamline decision-making and ensure underwriting excellence. - Develop pricing and underwriting strategies to attain and improve profitable growth. - Develop an efficient set of processes that deliver creative, customized underwriting and risk management solutions while meeting the expectations of our partners. - Set strategic process for identifying, evaluating and managing emerging risks. - Develop and manage both internal and external relationships in a way that strengthens trust in the business partnership. - Manage the portfolio to reflect an appropriate balance between segments and diversification of line of business. - Devise strategies and protocols to grow profitably during all market cycles. - Establish policies and direct the analysis of information to support the development of products, services, and/or new programs (i.e., research and identify target businesses, competitor information, analyze industry and economic factors, etc.) - Lead, direct, and has management accountability for corporate underwriting team with emphasis on building organizational capability, talent management, and promoting a culture of superior portfolio management and product underwriting. - Assist in the maintenance of forms and rate filings for specific segments of business. - Development, implementation, and maintenance of authority statements. Drafting of authority for other department managers and any relevant relationships. - Lead for internal underwriting audit. - Responsible for underwriting document filings, accuracy of data entries to systems and contract integrity for accounts underwritten. - Meet as needed with the Senior Leadership Team and President to analyze, recommend, and report on the progress of objectives. - Provide the leadership mentoring and guidance necessary to build and sustain a high performing workforce. - Anticipate and plan for the future, with the capacity to collaborate with other senior management team members in a way that fosters innovation.

As a Lead Data Analyst, you’ll have the opportunity to be on the forefront of driving a major transformation within our enterprise. You will apply your strategic and analytical skills to major company challenges. This role will enable you to build skills that impact the bottom line through a data-driven approach to problem-solving. You will perform as a data pioneer to drive recommendations and implement solutions. You will do this by collaborating with colleagues across business, product, and engineering in an environment that invests in talent development.  You will learn our business and take an active role in determining our objectives and how best to measure them. - Use data mining techniques to identify business opportunities - Use modeling and analytics to understand how business decisions impact our bottom line. - Seamlessly integrate data from multiple sources and platforms to generate customer insight - Explore new data sources to enhance models and build solutions that empower analytics - Harness cloud-based tools and platforms to explore structured and unstructured data - Utilize programming languages like Shell, JavaScript, Python and Cloud based data warehousing services such as Snowflake - Collaborate with digital product managers, and deliver robust solutions that drive powerful experiences that delight our customers - Perform unit tests and conducting reviews with other team members to make sure code is rigorously designed, elegantly coded, and effectively tuned for performance