Click column header to sort
Berkley One, a Berkley company, is hiring an Underwriting Quality & Process Manager in our Chicago office. This role will be responsible for the design, build and management of the end to end process for underwriting. This includes transactional workflows outside of policy administration system, underwriting quality control (risk profile and compliance), and non-PAS transactional processes. Specific duties and responsibilities include but are not limited to:
WORKFLOW and PROCESS
- Write and manage, including ongoing assessments and revisions, underwriting workflows for:
- End to end transactional processing within and outside of the PAS including quote, bind, issue, endorse, renew, cancel, inspect, reinsure, and other transactions
- Supporting documentation requirements (from agents/clients)
- Account/transaction underwriting review and documentation
- Insurance to value
- Cancellations / non-renewals
- In conjunction with compliance counsel ensure workflows and processes exist to ensure proper regulatory compliance in underwriting transactions and documentation
- Manage sister company and third party workflows including referrals, authorities, results tracking, audit, ceding, MIS, etc…
- Collaborate within the function to set, manage and measure service performance standards for UW turn-around times, insurance to value, quality of business, and other performance benchmarks
- Develop staffing models for volumetric roles and specialized positions
- Identify customer touch points and anticipate needs in order to build and/or recommend solutions
- Collect and use data and feedback to continually improve service delivery and efficiency as we grow and scale operations
SYSTEMS ALIGNMENT TO UNDERWRITING
- Write system requirements in collaboration with Business Analyst(s) and others to ensure underwriting strategies, guidelines and referral rules are captured for system build, ensure ongoing maintenance and changes to underwriting requirements
- Act as SME on behalf of underwriting for prioritization of defects and change requests
- Serve as point person for underwriting working with business analysts to monitor Guidewire insurance network/other enterprise platforms (e.g. salesforce) performance regarding operation of the business; prioritize change requirements and fixes
- Establish and maintain controls that verify the integrity of all systems, processes and data, and enhance the company's value
TRAINING and KNOWLEDGE TRANSFER
- Design, develop and deliver ongoing technical and non-technical training for all underwriting staff that encompasses pre-and post-product launch and other relevant subjects including appetite, strategy, workflows, and other subject matter as it arises
- Create and deliver an audit process for assessing underwriting quality and integrating findings into coaching and training modules
- Create and maintain current and relevant reference tools and documents on Sharepoint
- Provide input on authority based on training outcomes
As the Marketing Director of our Connecticut branch office, you will work closely with the branch office and Home Office Marketing and will assist with all branch marketing activities. You will work to ensure that Acadia’s marketing strategy, appetite for risk and overall message to its agents is effective and consistent. You will help identify new opportunities that will help to advance the business through growth, customer experience or operational efficiency. You will maintain closeness to the market through regular agency visitation and participation in agency meetings and will support branch leadership in the execution and monitoring of branch growth strategies and goals.
Berkley Accident and Health is seeking a full time Underwriting Associate in our Hamilton Square, NJ office. Essential duties and responsibilities of this entry level role in our Underwriting team include but are not limited to:
- Setting up folders in a team shared drive for all information received for new submissions
- Running census data in Excel spreadsheets for each submission
- Logging submission in David Young system including benefits, reinsurance terms, and census
- Communicating with Sales Reps and Underwriters to ensure all information is
- complete and accurate
Support designated underwriters and their agents with lower risk transactions including but not limited to new business, inspections, endorsements, renewals and audits.
Roles and Responsibilities
- Achieve renewal premium retention and rate change objectives
- Underwrite fast track renewals and approve based upon authority granted. Support non-fast track renewals, by reviewing for underwriter and providing an overview of the account and recommendations based upon authority granted
- Review and Underwrite new business submissions for acceptability according to authority granted
- Make sound risk and pricing decisions that achieve profitable loss ratios
- Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines
- Achieve designated customer service standards.Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction
- Review mid-term endorsement requests for acceptability up to the authority granted
- Review inspections to confirm accounts written are consistent with preliminary underwriting information and refer to underwriter when the inspection reveals unacceptable risk characteristics
- Utilize various underwriting tools to determine acceptable risk characteristics, accurate classifications, insurance to value, calculate rates, etc
- Review audits and refer to underwriter based upon authority granted
- Provide back up support to your assigned Territory Managers and the Underwriting team.
As a member of Acadia’s Senior Management Team, you will contribute to the overall strategic direction of the company.
- Oversees the continuous improvement of P&C underwriting quality to achieve profitable growth for the company
- Delivers a collaborative P&C underwriting referral process to our branch offices.
- Oversees an effective quality review process; executing on local and regional product development.
- Provides relevant training and development opportunities.
- Experience working with actuarial and data teams to deliver predictive analytics that deliver superior pricing and underwriting selection results.
- The candidate will work collaboratively with other Berkley Companies and Regional Shared Services to deliver cost effective solutions to common problems and opportunities.
The Senior Vice President and Chief Underwriting Officer will also have leadership responsibilities for Home Office Marketing and Loss Control with the goal of integrating all underwriting, marketing, and loss control strategies in a coordinated fashion.
Berkley Prime Transportation has a new opportunity for an Assistant Underwriter to join our team! This role will provide excellent customer service, clerical assistance, support, and assistance to the Underwriting staff, Brokers, and Managing General Agents.
Duties and Responsibilities:
- Collect data, review, analyze, and rate new and renewal business (all states, multi-line) to provide a work up for the Underwriter
- Navigate in rating and issuance systems for Truck business (all states, multi-line)
- Issue policies in policy issuance system before the end of each month
- Review policies to ensure they are issued based upon the terms and conditions outlined by the Underwriter
- Examine and evaluate documents including declarations, applications, signed forms, MVRs, and all amendments to policies to ensure compliance with established company underwriting guidelines
- Interpret and analyze underwriting manuals/guidelines, rating manuals, forms, and workflows for commercial lines business
- Maintain knowledge of technical underwriting process and/or research information if needed; participate in ongoing training as necessary
- Handle various requests and/or inquiries from General Agents, Retailers, Insureds and/or Underwriters through phone, in person, and written correspondence
- Provide routine servicing of policies as needs arise including drafting of endorsements
- Order various underwriting reports to compile data for the Underwriters
- Inform Underwriters of any underwriting issues immediately
- Perform administrative duties for the department including writing reports and business correspondence
- Meet with new agents for training; may include attending lunches or dinners off-site
- Provide back-up services for others in the department
This position will be providing interpretation of the API vision for W.R. Berkley. Will collaborate with stakeholders to produce the API library that meets business requirements.
The Actuarial Vice President is responsible for input, collaboration, and implementation of Nautilus’ strategies, goals and philosophy within the Actuarial department. The role contributes to the company’s total profitability through the management of the Department’s financial results. The successful candidate must demonstrate strong leadership qualities and holistic thinking is essential.
The role is responsible for GAAP evaluation on the adequacy of reserve levels and diligent routine review of rate levels.
Ratemaking & Price Monitoring:
- Monitors and evaluates rate level adequacy for various lines of business.
- Drives and guides creation, integration, and enhancement of ratemaking tools (such as rate level indications, rate comparisons, state review process, etc.).
- Establishes regular state review schedule.
- Guides & constructs price monitoring devices. Uses price monitor information to enhance ratemaking and reserving efforts.
- Responsible for establishing, maintaining, and enhancing entire GAAP Loss Reserving process within the Actuarial discipline. Includes, but is not limited to, setting up and/or utilizing development triangles, applying various actuarial methods and techniques, projecting ultimate values, preparing a full and descriptive report that includes underlying details, assumptions, and opinion of reserve adequacy.
- Provides a Statement of Actuarial Opinion or communication as needed each quarter on a GAAP basis. Includes assessment of overall reserve adequacy for discussion and/or presentation to CFO, CEO, and Corporate.
- Responsible for preparing and presenting opinion to CEO, CFO, and WRBC Actuarial on a quarterly basis. When feedback or challenges to presentation arise, assesses and adjusts projections accordingly. Opinions to be prepared judiciously.
- Submits Loss Reserve Opinion to Corporate Appointed Actuary for consideration in preparing their opinion.
Results Management & Financial Analysis:
- Identifies opportunities for improvement as surfaced through loss reserving or ratemaking efforts. Assesses size of and speed to bottom-line impact of identified issues. Communicates findings to management and affected parties.
- Actuarial Studies and Analysis –Guides the design of early detection devices, effective monitoring reports, results analysis, and performance summaries. Facilitates use and understanding of the output of these tools in the business community, promoting integration of these tools into processes as necessary. Includes, but is not limited to, case reserve adequacy studies, analysis of programs, rating structure changes, etc.
- Provides holistic leadership & management to the Actuarial team, including but not limited to recruiting, training, motivating, coaching, prioritization of work product, appraising performance, rewarding, disciplining, salary administration, and communication of the bigger company picture.
- Provides educational opportunity and training for all team members. Provides common platform & understanding for entire Actuarial team regarding the following:
(1.) The fundamentals of insurance, ratemaking, and loss reserving,
(2.) Advantages and disadvantages of methodologies,
(3.) Actuarial unit goals and expectations, and
(4.) Company goals.
Join our team as a Senior Middle Market Underwriter evaluating acceptability of individual risks and determining terms, conditions and pricing to achieve company profit and growth objectives. Work with agents/brokers to develop productive and profitable relationships and to ensure compliance with company underwriting guidelines.
Be a part of a high energy team with an entrepreneurial spirited company and have a meaningful impact in our organization!
Essential Duties and Responsibilities:
- Underwrites new business by reviewing the application for acceptability, requesting additional information, if necessary, and accepting or rejecting risks in conformance with company guidelines.
- Underwrites within authority set forth by Commercial Lines Vice President and within confines of company's reinsurance treaties and corresponds with agency to collect additional information.
- Underwrites renewal business by reviewing insured's file, producing agency's experience, nature and frequency of losses, loss control surveys, motor vehicle reports, and prior carrier loss experience.
- Assists Commercial Lines Vice President in development of new products, pricing, or coverage's needed.
- Develops productive and profitable relationships with agents.
- Maintains an established loss ratio.
- Meets established production goals and delivers timely service.
- Serves as the staff liaison for the assigned line in disseminating line updates and developing staff.
- Travels within the assigned territory to facilitate customer development and relationship through agency visitation and prospect calls.
- Pursues a program of continuing education by participating in industry sponsored and company sponsored educational courses.
- Assists in training of other personnel as directed.
- Responsible for handling bodily injury, property damage and physical damage, for general liability claims.
- Will direct local independent adjusters as well as defense counsel.
- Will handle coverage issues and be expected to determine coverage and write letters to insureds, claimants and attorneys.
- Responsible for litigation and must have good investigative skills and knowledge of coverages.
The Claims Processing Coordinator II provides a variety of administrative services to the Claims Department staff and assists with the development, enhancement and training of computer applications. Duties and responsibilities include but are not limited to:
- Receptionist: Receives a wide variety of general incoming calls to Department. Provides a very high level of customer service at all times through prompt, courteous and professional demeanor. Understands and uses discretion to know what type of information and data can be released to whom, under what circumstances and in what format.
- New Losses: Receives, sets up in CWS (including policy research as needed in Va3i and TopCat), and assigns to appropriate unit manager. Maintains related records and statistics.
- Vendor Bills: Receives, reviews and processes numerous vendor service bills for payment according to written guidelines, including those from independent adjusters and attorneys. Maintains related records and statistics.
- Deductibles: Establishes and maintains regular diary system on losses requiring deductible collection. Prepares, sends, receives and handles communication in relation to collection efforts. Processes incoming checks and other recovery receivables into CWS.
- Miscellaneous: Prepares and sends daily department attendance report. Receives, identifies and routes incoming documents (faxes, physical mail and Un-numbered mail) from a variety of sources. Prepares outgoing mail for Service Department including making copies, stuffing envelopes and preparing overnight packages. Maintains department Intranet Page.
The Operations Analyst will perform a combination of hybrid duties supporting both Berkley Public Entity’s leadership team and also Underwriting on both an administrative and analytical/compliance related support. Our ideal candidate is expected to collaborate with and support each and every function (Underwriting, Claims, Accounting, IT, Actuarial, Senior Leadership, etc.) to drive operational change and increase efficiency.
- Direct administrative support of the CEO and COO.
- As necessary, support the Underwriting and Management team by attending regional and national conferences, and by coordinating conference requirements, establishing contacts, developing conference schedules and assignments, and coordinating conference mailing lists.
- Communicate with brokers to obtain and maintain broker license requirements, contact information, etc. for our Broker Management System.
- Reservation and processing of new business and renewal submissions submitted by our brokers and clients
- Keep promotional materials ready by coordinating requirements; inventorying stock; placing orders
- Manage website updates on resources, thought leadership materials, marketing communications, etc.
- Perform office management functions for small branch office
- Liaise with internal and external compliance resources to research statutes, regulations, and best practices to be implemented in underwriting decisions
- Work directly with Underwriters in generating and providing policy documentation (quotes, binders, policies, endorsements) to brokers and clients
- Work with Underwriting and Operations management to identify operational objectives by studying business functions – meet routinely across functions to gather information on business processes and design processes and implement procedures
- Monitor project progress by tracking activity; resolving problems; publishing progress reports; work with management to recommend and implement actions
The Data Center Operations System Administrator is responsible for the development, implementation and sustained support of Operations Applications (Workload Automation, Backups, ServiceNow Discovery, MFT/FTP, and SecureFile) in a 24x7x365 production environment. They will provide creative solutions to resolve business problems via customer requirements. The System Administrator will provide on-going technical assistance, handling incident tickets on a priority basis, software configuration/customization. This includes working with process owners to develop workflow, implement the workflows and administer the tools. Role requires an energetic self-starter who will also be responsible for ensuring that documented processes are accurate and adhered to.
The chief enterprise architect is responsible for helping business leaders choose the technology programs, projects and initiatives that should be pursued in order to enable their future-state business capabilities. The chief enterprise architect must be capable of practically applying existing, new and emerging technologies to unique and evolving operating models. Conversely, they must be able to understand, evaluate and operationalize new technologies. Their focus should be delivering actionable recommendations to business leaders, so they can adjust policies and projects to achieve target business outcomes.
The chief enterprise architect will lead the EA program and its efforts to develop, maintain and govern the enterprise architecture across the organization. They are responsible for evolving the EA process and architecture review and advisory process, and for leading the integration of those processes with related business and IT processes. They lead, prioritize and develop the overall enterprise architecture approach for the organization, and communicate architectural direction.
Solve and troubleshoot problems related to desktop computers, laptops, and different systems. Install hardware and software systems on desktops and laptops. Reviews service tickets and identify opportunities for improvement. Work with and assist customers with installations, moves, adds, changes, refresh, testing and implementation of personal computer hardware/software systems for small projects. Assists with problem determination and isolation of PC hardware/software networks. Utilizes help desk call tracking and problem resolution software and thoroughly documents problem resolution. Resolves issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
The role of the Underwriter is to evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for risks with a focus on non-admitted primary and excess Miscellaneous Professional Liability risks. Manage and maintain good Wholesale Broker relationships. Meet and maintain the production, profitability, and service standards established for the company.
Essential Duties and Responsibilities
- Adhere to underwriting authority level as per on file with Manager.
- Gather underwriting information to properly evaluate commercial risks for acceptability within company guidelines. Underwrite for profit.
- Meet/Exceed production, profitability, and service targets.
- Ability to research and solve more complicated problems and make decisions.
- Determine final coverages and pricing for commercial risks.
- Review claims and loss information on individual risks. Use this information to identify and re-evaluate accounts and develop strategy for dealing with exposures and frequency issues.
- As a team with the Manager, manage the portfolio profitability and identify favorable and unfavorable classes of business.
- Maintain quality and time standards as established.
- Be informed/knowledgeable of industry issues and activities through formal educational processes to develop underwriting skills.
- Identify and cultivate brokers with new business opportunities.
- Perform other duties as assigned.
Investigates complex commercial agribusiness property claims in a prompt, equitable manner by analyzing coverage, liability, damages, and reserves, negotiating settlement or conclusion of claim. Incumbent will travel as necessary on assigned files.
- Investigates agribusiness loss, evaluates exposures, establishes accurate reserves and concludes complex, commercial property claims.
- Re-evaluates exposures and reserves during the life of the claim. Correctly enters claim data into claim and related systems for reporting purposes.
- Confers with Claims Management to inform, solicit input and strategize. Coordinates investigation with Subrogation, Arbitration and Salvage Recovery Units