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Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Receptionist will use the phone console to answer incoming calls and direct callers to the appropriate team members.  Specific usage of the related tools; Receptionist Handbook, Jabber, along with Outlook Receptionist group email instructions will provide proper call distribution for the in-office team members and work groups respective to the callers’ customer service inquiry level.  Related tasks common to the Receptionist role will include front desk coverage to assist in supporting a consistent best first impression of services and facility for the end customer.  Receptionist will greet visitors and support their contact to appropriate team members.    - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. - Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. - Answers questions about organization and provides callers with address, directions, and other information. - Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. - Retrieves messages from voice mail and forwards to appropriate personnel. - Provides overhead paging for Company announcements and employee emergency calls. - Creates night and early close greetings as needed. - Updates visitor information and provides a professional first impression to visitors. - Participates in key roles during Fire Drill training practice with FMOS Team members. Maintains readiness of materials in the event of an emergency with current occupant listing and procedures to engage. Participates in the Office Service daily workflow types as assigned which compliment Team efforts, support in mass mailings and other correspondence needs.
ID
2022-7282
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Manages assigned renewal book of business and makes appropriate decisions within own underwriting authority levels. Reviews insurance applications on renewal accounts and makes determination of appropriate terms to be offered.   • Responsible for monitoring renewal production, profitability, and maintaining agency relationships. • Utilize underwriting expertise and authority guidelines to independently make decisions within granted letter of authority on renewal accounts. Establishes types and limits of coverage to be provided. Issues quote and negotiates terms with wholesale agents. • Proficient coverage knowledge in Commercial General Liability, Commercial Property and Commercial Excess Liability. Utilize coverage understanding to assess potential exposure and make judgements regarding appropriate form attachment and fill-in form verbiage on renewal accounts. • Reviews new and renewal accounts to assess acceptability and compliance with Underwriting Guidelines, addresses discrepancies as needed, and documents action in appropriate systems. • Consults directly with agency staff to obtain additional information and/or address concerns on existing accounts. Also responds to agent-initiated mid-term coverage requests within granted letter of authority. • Maintains current territorial expertise regarding market conditions, trends and state-specific nuances that impact may exposure. • Creates, analyzes and interprets data from various systems and underwriting resources. • Promotes consistency amongst Underwriting Team by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. May also collaborate cross-departmentally, as requested. • Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained.  
ID
2022-7214
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Senior Claims Examiner’s primary job function includes efficiently and effectively handling intermediate-level, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at an intermediate level. • Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. • Composes and transmits Large Loss Reports and other detailed reporting documents as appropriate in a regular and timely basis. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements. • Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. • Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. • Occasionally participates in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provides feedback to peers and/or members of management. • Other duties may be assigned.  
ID
2022-7120
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. • Directs and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels. • Composes and transmits in a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. • Other duties may be assigned. • Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. • Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. • Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provides feedback to peers and/or members of management.  
ID
2022-7119
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Acquires and analyzes data.  Communicates with Actuarial unit and supervisor.  Participates in decision-making process by identifying issues and recommending solutions.   • Designs analyses for use in statistical rating studies as directed by Supervisor and/or VP. Applies advanced levels of mathematics, statistics, finance, and business to property and casualty insurance problems. • Downloads, manipulates, and compiles data into useable and useful format. – Includes programming in spreadsheet or database manipulation software. Supports any programming or verification efforts in development of technology products (i.e. intraweb report generator) including corrections, revisions, or enhancements as directed by supervisor. • Updates cost components (LDF, trend, ILF, variable expense loads, etc.) for use in statistical studies. • Develops, maintains, and enhances methods for tracking rate change history, experience, statistical information, etc. from company and other industry sources to study rate levels in states or nationwide as initiated by individual or directed by management. • Supports Rate filing – Compiles basic exhibits, explanations, justifications and statistical support for company rate filings to the insurance departments. Assists in answering insurance department inquiries regarding statistical analysis or actuarial support. • Assembles and reviews action items based on ad hoc analysis or product development studies as directed or as situation dictates.    
ID
2022-7100
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Claims Examiner II’s primary job function includes efficiently and effectively handling primarily basic, commercial first-party property and/or third-party general liability losses in a “paperless” environment. The assigned caseload may include up to one-half intermediate-level losses. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continues to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at a basic and frequently higher level. • Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. • Composes and transmits in a regular and timely basis Large Loss Reports and other detailed reporting documents as appropriate. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. • Demonstrated experience working with business users. • Other duties may be assigned. • Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provide feedback to peers and/or members of management.  
ID
2022-7019
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Provides support to the underwriting process, making appropriate decisions within own underwriting assigned authority levels.  Reviews insurance applications and processes accounts.  Projects a professional company image through internal and external customer interaction.   • Assesses new and renewal accounts to determine acceptability based upon NIC underwriting guidelines and authority granted. • Reviews new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, addresses discrepancies as needed, and enters information into appropriate systems. • Establishes types and limits of coverage to be provided. • Creates, analyzes and interprets data from various systems and underwriting resources. • Responsible for monitoring production, profitability, and maintaining agency relationships. • Collaborates with underwriting team as well as other departments on underwriting philosophy. • Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. • Consults with agency staff to obtain additional information on existing accounts. • Promotes consistency amongst underwriting teams by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. • Maintains confidentiality with discretion and integrity with both internal and external information. • Maintains familiarity with state laws and filing requirements within assigned territory to properly transact business within a state. • Consults with underwriting team to determine if reinsurance is needed, and negotiates terms with designated reinsurer companies. • Identifies and recommends changes to policy verbiage when standard text is not appropriate. Seeks manager approval before implementing. • Monitors the amount of insurance in force on a single risk or group of closely related risks. Evaluates possibility o f catastrophe losses and takes necessary action, as needed. • Occasionally requested to assist with the development of special programs, underwriting procedures, and educational seminars. • Composes reports and business correspondence such as travel summaries, agendas, and meeting minutes. • Coordinates internal and/or external visits including but not limited to scheduling meetings, confirming staff availability, and arranging meals/entertainment. • Provides guidance and support to less experienced team members within the department. • Travel to agent offices and/or other external events is required. • Performs other duties as assigned. ADMITTED ESSENTIAL DUTIES AND RESPONSIBILITIES (when applicable) • Processes applicable state forms. • Maintains familiarity with rule and rate filings. • Utilizes various underwriting tools to determine accurate classifications and calculates rates and premium charges by using approved rating methods. • Reviews state laws and filing requirements within assigned territory to properly transact business within a state. • Calculates rates and premium charges by using approved rating methods in accordance with current state filings. • Assesses issued policies to assure that the proper policy forms have been attached in accordance with current state filings.  
ID
2022-7018
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Senior Counsel role is responsible for thoughtful and effective counsel to the Claims Department, as well as efficient management of extra-contractual exposures arising in relation to property and casualty claims in all jurisdictions of the United States. This role includes guidance for, and review and approval of, certain coverage positions recommended by Claims staff and leadership. This role requires providing guidance and counsel to Claims staff and leadership concerning severe and sensitive exposures. The role also provides general legal support to other departments in the organization as needed. Facilitation of, and participation in, projects and training is expected.   The successful candidate is able to work autonomously and as part of a team. Effective communication and professionalism with internal and external business partners is essential. Strong insurance coverage and litigation management skills are crucial for the role.   - Provide thoughtful counsel and strategic guidance concerning high severity, complex and sensitive claims. - Review and approve coverage correspondence, including select reservation of rights, tender denial and disclaimer letters. - Facilitate consistency in coverage positions. - Effectively communicate and present legal and business issues to staff and leadership throughout the organization. - Provide thoughtful counsel concerning risk management. - Proactively manage extra-contractual litigation based on experience. - Facilitate the coordination and collection of information and documentation for discovery. - Assist Claims Department staff and leadership with outside vendor relationships. - Maintain awareness of developments and trends in case law, statutes, regulations and judicial climate. - Work with business partners to draft and interpret policy forms. - Provide thoughtful and timely training to Claims Department staff. - Attend mediations, trials and depositions, as necessary. - Other duties, as required.
ID
2022-6964
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Provides support to the underwriting process, making appropriate decisions within own underwriting assigned authority levels. Reviews insurance applications and processes accounts. Projects a professional company image through internal and external customer interaction.   • Assesses new and renewal accounts to determine acceptability based upon NIC underwriting guidelines and authority granted. • Reviews new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, addresses discrepancies as needed, and enters information into appropriate systems. • Establishes types and limits of coverage to be provided. • Creates, analyzes and interprets data from various systems and underwriting resources. • Responsible for monitoring production, profitability, and maintaining agency relationships. • Collaborates with underwriting team as well as other departments on underwriting philosophy. • Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. • Consults with agency staff to obtain additional information on existing accounts. • Promotes consistency amongst underwriting teams by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. • Maintains confidentiality with discretion and integrity with both internal and external information. • Maintain familiarity with state laws and filing requirements within assigned territory to properly transact business within a state. • Consults with underwriting team to determine if reinsurance is needed, and negotiates terms with designated reinsurer companies. • Identifies and recommends changes to policy verbiage when standard text is not appropriate. Seeks manager approval before implementing. • Monitors the amount of insurance in force on a single risk or group of closely related risks. Evaluates possibility o f catastrophe losses and takes necessary action, as needed. • Occasionally requested to assist with the development of special programs, underwriting procedures, and educational seminars. • Composes reports and business correspondence such as travel summaries, agendas, and meeting minutes. • Coordinates internal and/or external visits including but not limited to scheduling meetings, confirming staff availability, and arranging meals/entertainment. • Provides guidance and support to less experienced team members within the department. • Performs other duties as assigned. ADMITTED RESPONSIBILITIES • Processes applicable state forms. • Maintains familiarity with rule and rate filings. • Utilizes various underwriting tools to determine accurate classifications and calculates rates and premium charges by using approved rating methods. • Reviews state laws and filing requirements within assigned territory to properly transact business within a state. • Calculates rates and premium charges by using approved rating methods in accordance with current state filings. • Assesses issued policies to assure that the proper policy forms have been attached in accordance with current state filings. Monitors state laws and filing requirements within the assigned territory to properly transact business within a state.    
ID
2022-6942
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Claims Examiner II’s primary job function includes efficiently and effectively handling primarily basic, commercial first-party property and/or third-party general liability losses in a “paperless” environment. The assigned caseload may include up to one-half intermediate-level losses. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continues to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at a basic and frequently higher level. • Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. • Composes and transmits in a regular and timely basis Large Loss Reports and other detailed reporting documents as appropriate. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. • Demonstrated experience working with business users. • Other duties may be assigned. • Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provide feedback to peers and/or members of management.  
ID
2022-6921
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Premium Auditor is primarily responsible for performing premium audits, reviewing disputes from agents or insureds, and determines/communicates directly with insureds and their representatives.   • Completes and finalizes internal mail audits by obtaining needed information directly from the insureds by mail and phone. Creates audit spreadsheets detailing correct exposures for all classifications by reviewing federal and state payroll reports, financial statements, and other payroll and sales reporting documents to assist in meeting unit production goals. Requests for additional documentation to insureds when necessary. • Reviews dispute information received from general agents, insureds or producers who are contesting an audit after it has been sent out for billing. Decides if dispute information is valid to warrant a revision. Communicates directly with insured’s and their representatives to resolve audit disputes and premium due the Company. • Process and review audits in Direct Collections • Communicates with all Underwriting and external customers regarding exposures, classification changes or general auditing procedure questions and audit results. • Acts as back up to associate auditors to include completing vendor and estimated audits as needed. • Interacts with team-members to encourage and foster a positive work environment. • Participate with team on workflow efficiencies • Completes special projects assigned by management and perform other duties as may be assigned.
ID
2022-6919
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Nautilus Insurance is searching for Premium Auditor to join our team. The right person will be passionate about working for a company that is dedicated to providing exceptional customer experiences and creating a culture that values our pillars of Growth, Excel, Serve and Fun. We are looking for someone who is highly motivated, organized, and has a positive outlook, along with a natural drive to learn, grow and problem solve.    A successful candidate will have a strong customer service background, excellent written and verbal communication skills, proficiency with computer programs in a Windows based environment and able to handle multiple assignments within a professional working environment.  A collaborative attitude, clear communication, and an inclination to help others are all must-haves. This is a great opportunity for someone looking to grow your career within the organization as you will have exposure to several other departments. You will interact and communicates with underwriting, agents, vendors and insureds.     JOB RESPONSIBILITIES - Completes and finalizes internal mail audits by obtaining needed information directly from the insureds by mail and phone - Reviews dispute information received from general agents, insureds or producers who are contesting an audit after it has been sent out for billing.  - Process and review audits in Direct Collections - Communicates with all Underwriting and external customers regarding exposures, classification changes or general auditing procedure questions and audit results. - Acts as back up to associate auditors to include completing vendor and estimated audits as needed.  - Interacts with team-members to encourage and foster a positive work environment.        - Participate with team on workflow efficiencies - Completes special projects assigned by management and perform other duties as may be assigned.
ID
2022-6918
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Review and set up new loss assignments in a timely manner in compliance with department guidelines and best practices. • Establish appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyze and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Draft frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Compose a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manage primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with department guidelines and best practices. • Appropriately and clearly document all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrate comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. • Direct and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. • Effectively present and discuss loss facts and issues in roundtable discussions to peers and members of management at all levels. • Compose and transmit in a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. • Manage and monitor file caseload through the use of various resources. • Obtain all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. • Serve as a technical resource within the department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. • Meet with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. • Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiate appropriate communication with members of management and other department. • Attend internal and external seminars and other training events and provide feedback to peers and/or members of management.    
ID
2022-6574
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name VA, Glen Allen - 4820 Lake Brook - Suite 300
The Senior Claims Examiner’s primary job function includes efficiently and effectively handling intermediate-level, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at an intermediate level. • Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. • Composes and transmits Large Loss Reports and other detailed reporting documents as appropriate in a regular and timely basis. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements. • Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. • Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. • Occasionally participates in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provides feedback to peers and/or members of management. • Other duties may be assigned.
ID
2022-6573
Primary Location
US-VA-Glen Allen
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Provides support to the underwriting process, making appropriate decisions within own underwriting assigned authority levels. Reviews insurance applications and processes accounts. Projects a professional company image through internal and external customer interaction.   • Assesses new and renewal accounts to determine acceptability based upon NIC underwriting guidelines and authority granted. • Reviews new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, addresses discrepancies as needed, and enters information into appropriate systems. • Establishes types and limits of coverage to be provided. • Creates, analyzes and interprets data from various systems and underwriting resources. • Responsible for monitoring production, profitability, and maintaining agency relationships. • Collaborates with underwriting team as well as other departments on underwriting philosophy. • Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. • Consults with agency staff to obtain additional information on existing accounts. • Promotes consistency amongst underwriting teams by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. • Maintains confidentiality with discretion and integrity with both internal and external information. • Maintain familiarity with state laws and filing requirements within assigned territory to properly transact business within a state. • Consults with underwriting team to determine if reinsurance is needed, and negotiates terms with designated reinsurer companies. • Identifies and recommends changes to policy verbiage when standard text is not appropriate. Seeks manager approval before implementing. • Monitors the amount of insurance in force on a single risk or group of closely related risks. Evaluates possibility o f catastrophe losses and takes necessary action, as needed. • Occasionally requested to assist with the development of special programs, underwriting procedures, and educational seminars. • Composes reports and business correspondence such as travel summaries, agendas, and meeting minutes. • Coordinates internal and/or external visits including but not limited to scheduling meetings, confirming staff availability, and arranging meals/entertainment. • Provides guidance and support to less experienced team members within the department. • Performs other duties as assigned. ADMITTED RESPONSIBILITIES • Processes applicable state forms. • Maintains familiarity with rule and rate filings. • Utilizes various underwriting tools to determine accurate classifications and calculates rates and premium charges by using approved rating methods. • Reviews state laws and filing requirements within assigned territory to properly transact business within a state. • Calculates rates and premium charges by using approved rating methods in accordance with current state filings. • Assesses issued policies to assure that the proper policy forms have been attached in accordance with current state filings. Monitors state laws and filing requirements within the assigned territory to properly transact business within a state.    
ID
2022-6548
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
This role resides in the Underwriting Product Innovation department and is integral to Nautilus' success as we grow our business profitably. The Product Innovation department creates and manages underwriting guidelines, forms, filings, and underwriting tools that drive the business. This role will be responsible for delivering developed forms and will be called on to assist many aspects of product implementation, including eGuide changes. Knowledge of ISO products, form mapping processes, and use of vendors such as Vertafore, Umbraco, Azure Dev Ops, Docucorp/PPS will be helpful. Successful candidates will be detail oriented and organized. The role involves working on multiple tasks with high priority deadlines using system and product knowledge.   • Create and maintain documentation including user stories. • Responsible for knowledge of assigned applications and systems. • Facilitate and proof all content updates and enhancements for the eGuide regarding underwriting guidelines. • Prepare provided eGuide Release Notes and document the review and approval process for each release. • Troubleshoot form related inquiries including research and documenting resolution. • Draft notification of system, form updates and/or related changes for use by internal or external customers. • Report out to other departments and agents on the resolution of individual issues and business process results. • Perform peer reviews and proofing of team member work. • Perform User Acceptance Testing and test case preparations. • Responsible for maintaining workflow check lists. • Assist with special projects as needed, including system and business process. • Oversee creation of all ISO and company forms for Docucorp/PPS. • In coordination with other departments, manage implementation of Change Requests and related tasks.
ID
2022-6547
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
An Operations leader plays a significant role in realizing the company’s success and profitable growth.  This leader must manage operations support teams to ensure consistent, efficient workflows are in place yielding optimal productivity in furtherance of the company’s goals and objectives. This role requires a leader who can build highly effective teams while maintaining a trusting, inclusive and productive environment.  This leader will also maintain an integral role in conception, deployment and support of key business tools and technology solutions for the department.   • Collaborate with management team to develop performance goals and long-term operational plans. • Maximize efficiency and productivity through extensive process and data analysis. • Manage continuous improvement through robust performance metrics. • Enable and execute both short- and long-term strategic goals for operational efficiency and increase productivity • Develop, implement and monitor day-to-day workflows and processes that provide visibility into goals, progress and obstacles to our key initiatives. • Plan, monitor and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks. • Effectively manage change across the Operations organization. • Build and maintain relationships with all departmental Managers and Officers, external partners and vendors.
ID
2022-6537
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
This position assists in the day-to-day functions of the Underwriting Audit team with the primary area of responsibility dealing with the completion of individual underwriting file audits, analysis of results and communication of findings and trends to underwriting management.   • Completes audits on new business, renewals and quotes to assess the quality of the risk and quality of the file handling from an underwriting, pricing and policy construction standpoint, as well as adherence to established underwriting procedures and authorities. • Creates and completes “special request” audits from underwriting management on specific individuals, classes of business or programs. • Assists in the development and updating requirements for the automated tools used to collect and track audit results and works with IT and BTS to implement and test changes. • Initiates requests to create or update underwriting philosophies, guidelines or procedures based on audit results. • Represents the department, as requested by the VP or Manager, in inter-departmental meetings and maintains professional relationships with internal departments, external vendors and customers.
ID
2022-6480
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Senior Claims Examiner’s primary job function includes efficiently and effectively handling intermediate-level, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at an intermediate level. • Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. • Composes and transmits Large Loss Reports and other detailed reporting documents as appropriate in a regular and timely basis. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements. • Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. • Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. • Occasionally participates in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provides feedback to peers and/or members of management. • Other duties may be assigned.
ID
2022-6438
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
This position is responsible for teaching underwriting classes and acting as a subject matter expert for the Underwriting training team. Topics for classes include underwriting, coverage, risk and loss assessment, quoting new and renewal accounts, rating, business skills, and the use of underwriting systems.  Training methods include instructor-led classes, both in-person and via WebEx. This position works closely with instructional designers and may have to periodically assist with the instructional design role for assigned classes.  This position provides the technical underwriting knowledge needed to create new classes and update existing classes.  Training is conducted in small and large group settings.   • Facilitates new and existing underwriting and business skills courses. • Acts as a commercial underwriting subject matter expert and provides information needed for business skills classes. • Works with the department instructional designers to design and develop courses and training programs. May periodically assume instructional design responsibilities for assigned classes. • Administers testing and evaluation processes and assists in the monitoring of underwriter development.   Completes the necessary administrative work for classes including, but not limited to, coordinating announcements, scheduling, invitations and attendance.
ID
2021-6097
Primary Location
US-AZ-Scottsdale

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