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Internship and Development Program
Carolina Casualty’s internship program immerses you in transportation insurance business, provides you with the opportunity to showcase and hone your skills, enhances your business knowledge and professional growth, encourages networking and offers assignments/projects in specific areas of study.
Carolina Casualty seeks creative, curious, innovative and entrepreneurial candidates for its internship and development program. The selected candidates will work hand-in-hand with the company’s senior leaders across a wide range insurance operations, claims and underwriting initiatives.
Qualified internship candidates must meet the following requirements:
- Registered undergraduate student pursuing a major in risk management/insurance, law, business, actuarial science or related studies.
- Cumulativegrade point average of 3.5 or higher.
- Participation in extracurricular and leadership activities.
- Commitment to the duration of the ten week internship program.
- Unrestricted authorization to work in the United States.
- Must be available to work onsite at the Jacksonville, Florida office.
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Carolina Casualty is looking for a talented Claims professional who will be responsible for investigating, assessing, managing and resolving commercial automobile litigation and complex claims.
Principle Responsibilities
- Oversee and resolve truck, bus, commercial auto and/or public transportation claims, including litigation
- Select, oversee, and grade the performance of outside counsel
- Attend and monitor trials to assess attorney performance and jury verdict risk
- Set and control litigation budgets
- Initiate and oversee serious automobile accident investigations and rapid response
- Develop strategies and effective plans that drive litigated matters / claims to better results
- Accurately assess and resolve commercial auto insurance coverage issues, analyze facts and allegations in conjunction with all policy provisions, endorsements and amendments
- Draft declination, Reservation of Rights and other coverage letters
- Negotiate outstanding settlements
- Present case statuses/summaries in a clear, concise and understandable manner
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Carolina Casualty is seeking an Actuarial professional who has a passion for pushing the limits of their actuarial knowledge. This role offers more variety and exposure to the business than a typical actuarial role. The ideal candidate will have the drive to lead projects, provide meaningful insights into the business impact of changes in actuarial analyses, processes, and/or analytical methods. This role will interact regularly with other departments as well as with senior management. Having strong communication skills with the ability to express technical concepts to broader audiences will be key to this role. The position also requires an aptitude for computer programming and model development.
Principle Responsibilities
- Contribute to rate level targeting by assisting in the design, construction, and implementation of tools and processes for assessing rate adequacy.
- Perform regular rate level adequacy reviews of various lines of business and coverages. Make recommendations to the company Actuary.
- Help review, develop and maintain the company’s proprietary rating models.
- Support the company’s rating plans, rates, factors, and pricing tools, including providing actuarial support of state rate filings.
- Assist in the continued development and maintenance of the company’s actuarial database.
- Work with other departments in a company-wide effort to improve company efficiency.
- Develop data sets for predictive modeling. Participate in predictive modeling efforts. Recommend data elements and structures for adding value to the analysis.
- Contribute to the regular business monitors including required corporate reporting. Assist in improvement and development of new reporting tools to help others understand the business.
- Assist the Company Actuary with the quarterly reserve analysis. This includes the development of Schedule P as well as actuarial supported financial exhibits.
- Work with the underwriters on the modeling of individual accounts as necessary.
- Assist other departments with technical needs as necessary.
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Carolina Casualty is looking for an experienced and innovative commercial auto Claims Director to lead, manage and direct a team of commercial auto claims professionals supervising and adjusting physical damage, property, and cargo claims in the trucking and public auto markets.
Principle Responsibilities
- Development a strategic plan for the Physical Damage, Property and Cargo Lines claims unit
- Ensure that the organization meets customer experience needs
- Identify and use data to objectively manage unit performance and make claim related decisions
- Manage unit resources to deliver customized claim service specific to customer business needs
- Implement strategies that achieve best financial results regarding loss and expense exposures
- Drive innovation
- Automate key processes to realize cost, time, and accuracy and/or quality improvements
- Select and manage the best vendor partners to serve our client and company needs
- Develop vendor relationships and manage vendors with objective performance data
- Visit clients for business development and renewal audits
- Work cooperatively across claim teams and company divisions
- Help establish, monitor and adhere to claim and corporate operations budget
- Develop, implement and monitor unit workflows
- Review and respond to authority requests from Claim professionals on supervised claim matters
- Partner with claim leadership to improve, develop and drive claim resolution strategies
- Provide subject matter expertise and technical oversight on Physical Damage, Property and Cargo claims
- Act as key decision maker in determining the claim value, development of resolution strategies and identifying resources needed to achieve outstanding claim outcomes
- Support business development and client retention
- Identify opportunities and risks associated with changes in the external environment
- Recommend changes to policies, systems, products, services
- Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed and monitor and evaluate activities to identify risks and non-compliance
- Oversee performance management and complete performance management cycle for direct reports
- Staff the department with high performance, A players that quickly bring claims to outstanding resolution for the insured and the company
- Implement people management strategy
- Optimize staff performance, development and retention
- Establish and follow procedures to combat both internal and external fraud
- Maintain strict confidentiality of all aspects of the position
- Other duties as may be assigned from time to time or required to do the job
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Carolina Casualty is seeking an experienced Underwriter who enjoys commercial transportation underwriting, producer management, and building relationships.
Principle Responsibilities
- Review new and renewal commercial insurance risks and determine accurate classification of business, policy contract forms and pricing of risk; review and act upon pertinent risk information such as loss control reports, motor vehicle reports (MVRs), loss runs and financial statements
- Responsible for book management of an assigned agency plant, including achieving predetermined premium goals and profitability objectives, conducting audits on agency business, effectively communicating the company underwriting philosophy and assuring compliance of underwriting best practices
- Cultivate effective agency relationships; conduct agency visits, communicate expectations and make recommendations for agency action(s) when appropriate
- Develop presentations to be delivered to the agent and/or insured detailing coverage, pricing and services provided by Carolina Casualty Insurance Company
- Provide guidance to Assistant Underwriters in technical matters of underwriting including, but not limited to, such procedures as coverages, cancellations, exclusions, endorsements and non-renewal action
- Assist in developing new products, coverage enhancements, and procedures that drive production and processing efficiency
- Communicate on a timely basis with internal business partners regarding issues of competition, acquisitions/mergers, legal decisions and other pertinent information relative to the insurance underwriting and/or claims area; take initiative to keep business partners informed of emerging account issues
- Maintain current knowledge of the regulatory environment (state/federal rules and regulations) pertaining to the transportation industry; exhibit desire to continue education in transportation field
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Carolina Casualty is seeking an experienced Underwriter who enjoys commercial transportation underwriting, producer management, and building relationships.
Principle Responsibilities
- Review new and renewal commercial insurance risks and determine accurate classification of business, policy contract forms and pricing of risk; review and act upon pertinent risk information such as loss control reports, motor vehicle reports (MVRs), loss runs and financial statements
- Responsible for book management of an assigned agency plant, including achieving predetermined premium goals and profitability objectives, conducting audits on agency business, effectively communicating the company underwriting philosophy and assuring compliance of underwriting best practices
- Cultivate effective agency relationships; conduct agency visits, communicate expectations and make recommendations for agency action(s) when appropriate
- Develop presentations to be delivered to the agent and/or insured detailing coverage, pricing and services provided by Carolina Casualty Insurance Company
- Provide guidance to Assistant Underwriters in technical matters of underwriting including, but not limited to, such procedures as coverages, cancellations, exclusions, endorsements and non-renewal action
- Assist in developing new products, coverage enhancements, and procedures that drive production and processing efficiency
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Carolina Casualty is looking for a commercial auto Claims Director to manage and direct a team of commercial auto liability claims adjusters handling property liability and a wide range of personal injury claims, from small soft tissue to litigation and severe injury matters.
Principle Responsibilities
- Development a strategic plan for the liability Claims unit
- Ensure that the organization meets customer experience needs
- Identify and use data to objectively manage unit performance and make claim related decisions
- Manage liability unit resources to deliver customized claim service that is specific to the customer's business needs
- Implement strategies that achieve best financial result regarding loss and expense exposures
- Drive innovation
- Automate key processes to realize cost, time, and accuracy and/or quality improvements
- Attend mediations and trials
- Visit clients for business development and renewal audits
- Work cooperatively across claim teams and company divisions
- Help establish, monitor and adhere to claim and corporate operations budget
- Develop, implement and monitor office workflows
- Review and respond to authority requests from Claim professionals on supervised claim matters
- Partner with claim leadership to develop and drive claim resolution strategies
- Provide subject matter expertise and technical oversight on claim files
- Act as key decision maker in determining the value of claims, development of resolution strategies and identifying resources needed to achieve an outstanding claim outcome
- Support business development and retention
- Develop vendor relationships and manage vendors with objective performance data
- Identify opportunities and risks associated with changes in the external environment
- Recommend changes to policies, systems, products, services
- Ensure that appropriate documentation, implementation and communication of established policy, procedures and operating standards is completed and regularly monitor and evaluate activities to identify potential risks and issues of non-compliance
- Oversee performance management and complete performance management cycle for direct reports
- Implement people management strategy
- Optimize staff performance, development and retention
- Establish and follow procedures to combat both internal and external fraud
- Maintain strict confidentiality of all aspects of the position
- Other duties as may be assigned from time to time or required to do the job
- Approximately 20% travel required
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Carolina Casualty is seeking a talented and experienced insurance professional who will be responsible for Commercial Fleet Truck insurance underwriting management. This person will oversee day-to-day operations of assigned underwriting unit, be accountable for results of a book of business of more than $25M, responsible for coaching and development of underwriting team and directly handle larger, more complex accounts and key agency relationships.
Principle Responsibilities
- Manage risk approvals within authority while achieving the underwriting budget and service goals of the unit
- Supervise the underwriting profitability of the unit; underwriting and pricing of business and the identification of classes of business to be developed
- Interface with other functional support units in the company such as Claims, IT, and Finance to facilitate meeting the unit objectives
- Participate in the producer management process of the company, including business development for the assigned unit; collaborate with Sales/Marketing on producer activities and participate in producer visits
- Assist in the performance of underwriting audits and perform internal Underwriting audits
- Develop policies, procedures and best practices
- Identify and develop training activities for new & existing employees
- Maintain a high level of knowledge of current industry trends, issues & regulatory requirements
- Communicate on a timely basis with fellow underwriting professionals regarding issues of competition, acquisitions/mergers, legal decisions and other pertinent information relative to the insurance underwriting and/or claims area
- Develop premium goals and loss ratio targets for both Underwriters and agents