Carolina Casualty is looking for a talented Claims professional who will be responsible for the review of incoming subrogation demands and respond to incoming Arbitrations from other carriers. Negotiate settlements and recoveries with debtors, third-party insurance carriers and attorneys. Manage a high volume of subrogation negotiations from start to finish Maintain accurate and detailed records of all case activity. Communicate effectively with clients, attorneys, and insurance carriers.   This role is based in Jacksonville, Florida.   The key functions include but are not limited to:   - Process carrier to carrier subrogation files in varying lines of business including property, restitution and product liability. - Review files for adequacy of investigation and measure of damages to determine whether to pursue arbitration. - Respond promptly and professionally to client, insured, carrier requests as well as other incoming calls. - Review files using a diary system in order to handle correspondence. - Choose course of action with regard to new subrogation files to assure cost effective resolution. - Prepare and review the initial content of each file while documenting and tracking all ongoing verbal and written correspondence. - Research the application of laws and statutes as it applies to specific claims in each state. - Prepare and distribute settlement offer information to client. - Utilize critical thinking and solid judgment to solve problems, make decisions and resolve complex issues inherent in handling losses, as well as plan and organize activities throughout the claim’s management process. - Act timely upon emerging information to insure ongoing recognition of the financial exposure on losses within assigned authority as well as promptly communicate to management, if beyond the assigned level of authority. - Interpret related claims documentation. - Negotiate outstanding settlements - Present case statuses/summaries in a clear, concise and understandable manner - Documents and communicates all claim activities timely and effectively and in a manner, which supports the outcome of the claim file.  

The Data Analyst will Develop and implement database, data warehouse and business intelligence solutions including the requisite ETL procedures and functions leveraging the Microsoft analytics and business intelligence framework and toolsets; design and develop reports; implement multi-department business solutions within the property and casualty insurance environment; Ensure stability, integrity, and efficient collection of data within on-line systems as well as the data warehouse; ensure on-time data availability for business processing.   Key Functions include but not limited to: - Understand business requirements, and perform data analysis, estimation, database programming, testing and implementation. - Ensure smooth and reliable operation of data systems for fulfilling business objectives and processes - Create and maintain reports using multiple Microsoft technologies - Develop and implement databases required for business intelligence applications - Gather and document business data requirements into data models and database designs - Work with project leads in analyzing system requirements and specifications and translating those requirements into database designs - Design complex databases, database synonyms, views, cube queries, & reports - Apply data design standards and guidelines - Create and maintain documentation and provide in-house education for end-user systems, as needed. - Provide support and point of contact for department clients requesting routine information, data summaries and or reports - Perform production and daily operations support for the systems - Develop and facilitate the resolution of data-related project issues - Manage data redundancy, identify performance issues and optimize solutions as needed - Analyze existing workflow for efficiency; recommend and implement needed changes.  

Senior Data Analyst will design, develop and implement enterprise database, data warehouse and business intelligence solutions including the requisite ETL procedures and functions leveraging the Microsoft analytics and business intelligence framework and toolsets. Leverage complex quantitative, qualitative, & technical analytic methods to support management decision-making & implement multi-department business solutions within the property and casualty insurance environment Ensure stability, integrity, and efficient collection of data within on-line systems as well as the data warehouse; ensure on-time data availability for business processing.   This position is located in Jacksonville, Florida.   Key Functions include but  not limited to; - Collaborate with IT Management, decision-makers, and stakeholders to understand business requirements, and perform data analysis, estimation, database programming, testing and implementation. - Ensure smooth and reliable operation of data systems for fulfilling business objectives and processes - Design, develop and implement operational databases required for business intelligence applications - Gauge the effectiveness and efficiency of the systems through the development and implementation of analytics to support continuous improvement - Assist in researching key business issues, direct the collecting and analyzing of quantitative and qualitative data - Gather and document business data requirements into conceptual, logical and physical data models and database designs - Design and deploy new applications and enhancements to existing applications, software, and operating systems - Propose and create system design models, specifications, diagrams, and charts to provide direction to development teams - Work with project leads in analyzing system requirements and specifications and translating those requirments into database designs - Design complex databases, database synonyms, views, cube queries - Develop physical database designs - Apply data design standards and guidelines - Create and maintain documentation as it relates to data/system configuration, mapping, and processes - Provide support and point of contact for department clients requesting routine information, data summaries, and reports - Perform production and daily operations support for the systems - Manage data redundancy, identify performance issues and optimize solutions as needed - Design, create and maintain reporting solutions and dashboards as needed - Coordinate with business departments to define system problems and enhancements - Analyze existing workflow for efficiency; recommend and implement needed changes; balance procedures for current and future systems as assigned - Employ specified analytical methods and tools to access data to provide reportable information from information systems - Provide in-house education for end-user systems, as needed - Provide direction for assigned components of project work - Coordinate team/project activities & schedules

The Claims Support Specialist is responsible for providing administrative claims support.   This role will be based in Jacksonville, Florida   Key Functions will include but not be limited to: - Ensure external and internal customers have an outstanding experience with the department and deescalate customers who are upset or frustrated - Take first notice of loss reports, accurately enter new loss information into the claim system, route the claims for assignment to the correct adjuster - Draft and send initial contact letters, gather policy documents, order police reports, coordinate vendor assignments - Assist adjusters with SIU referrals, acknowledgement letters, and vendor payments - Draft correspondence such as underwriting advisories and client contact letters - Maintain data and update Excel Worksheets - Process and attach mail/email/faxes/physical evidence into the correct claim files, accurately label and categorize the same - Serve as first level of contact for external customer service inquiries. - Notify business partners by phone/email regarding messages, inquiries and claims issues - Request W9 forms from vendors - Process expense/invoice payments - Post financial transactions such as salvage, subrogation and deductible recoveries to the claim system - Prepare check attachments - Download claim files to CDs for Attorney and Suit Assignments - Transfer data received via CD to the claim system - Prepare Attorney Assignment packets for law suits to include specific attachments, file copies, and prepare for mailing - Transcribe recorded statements - Update/maintain On-Call lists - Assist Claim Adjusters with administrative and clerical assignments

Senior Financial Analyst needs to be a  finance professional with experience in credit analysis, GAAP financial reporting, Audit/SOX/Controls, and general financial analysis.    This role is located in Jacksonville, Florida.   Key Functions include but not limited to:   - Primary responsibility of working closely with Underwriting, Agents, and Insureds to perform credit analysis on new and existing customers.  - Support  financial reporting and analysis, audits, SOX, and relate controls activities for the company as well as supporting workflow optimization projects as our business continues to growth.  - Valued source of information and analysis for Underwriting, company leadership, key decision-makers, and staff. - Support the underwriting process by providing financial analysis and review of current and prospective customers to evaluate the company’s credit risk related to collateral and/or payment terms - Document, analyze and optimize various business processes with goal of improving effectiveness and efficiency - Manage the SOX process and related activities working with the various business functions impacted - As an expert, ensure that controls are effective, efficient, and add value to the business across all functional areas - Perform various financial analyses to inform and drive decision making by company leadership and staff - Coordinate and support external, internal, and other audits working with auditors and company personnel to ensure clean and efficient audit outcomes

The SeniorUnderwriting Director for E&S will be responsible for building and overseeing the E&S primary auto department.  This role will be responsible for Portfolio Strategy & Execution, Risk Selection and Pricing, Portfolio Stewardship and Product Management.   This is a critical role which requires oversight of strategic underwriting practices nationally.   This leader will utilize their expertise to create, manage, design and drive diverse multidimensional strategies for our E&S book of business. We require strong leadership skills that will cultivate portfolio insights, develop strategy, and deliver a collaborative value chain with our Agents and customers.   This role is preferred  in Jacksonville,Florida. Other locations will be considered.   Key Functions include but not limited to:   - Collaborate with actuarial team to develop pricing model and optimize portfolio through risk selection and pricing strategy to maximize profitability - Develop, implement and monitor underwriting guidelines, rates, forms, pricing, endorsements and procedures - Develop, implement and manage strategic underwriting for specific lines of E&S - Provide business forecasting related to trends and profitability - Thoughtfully establish group strategy, appetite and marketing plans - Lead pro-active discussions with reinsurers, verifying the appropriate use of reinsurance used by specific lines of business, including various treaty and facultative reinsurance. - Conduct regular visits with general agents, brokers and program managers to understand business needs, reinforce objectives, drive business results and identify new business opportunities. - Monitor results, collaborate with actuarial team and optimize portfolio through risk selection and pricing strategy to maximize profitability - Eventually will be responsible for the planning and management of building out the E&S team including: hiring, placement, training, performance management, salary planning and administration and budgeting. - Up to 50% of Travel  

Carolina Casualty Transportation (CCT) internship program immerses you in transportation insurance business, provides you with the opportunity to showcase and hone your skills, enhances your business knowledge and professional growth, encourages networking and offers assignments/projects in specific areas of study.   Carolina Casualty seeks creative, curious, innovative and entrepreneurial candidates for its internship and development program. The selected candidates will work hand-in-hand with the company’s senior leaders across a wide range insurance operations, claims and underwriting initiatives.   Compensation - The Carolina Casualty internship and development program offers very competitive pay rates as well as schedule flexibility. - This position is a non-exempt, overtime-eligible position. CCT Experience The program was developed to provide interns with a valuable, rewarding experience that connects the knowledge from academics with the reality of today’s insurance careers.   - CCT internship includes an introduction to Carolina Casualty and the W. R. Berkley Corporation.  Interns then receive training about Carolina Casualty’s products, distribution channel and company-specific business processes that will lay the groundwork for an intern’s comprehensive learning experience. - Technical training, along with sessions focused on innovation, creativity, risk taking and entrepreneurial drive will be held regularly for all program interns. - Each intern may be assigned to a business area within Carolina Casualty such as Claims or Underwriting and manage project responsibilities specific to their designated Department. Additional Experience - The Carolina Casualty internship and development program will include social activities aimed at building strong networking relationships with fellow interns and Carolina Casualty staff. - Activities may include management sessions, team-building, and volunteer/community service opportunities. 

Commercial Auto Property Adjuster,  creative, collaborative, and positive individuals who can add value and quality to our commercial auto property team.  The professional filling this position will be required to perform at a high level with regard to handling first and third-party commercial auto property claims from first notice of loss to file close.   Preferred Location: Remote Opportunity - Handle first-party physical damage & third-party commercial auto property claims onset to completion. - Assess coverage. - Investigate and determine liability claims. - Negotiate and settle claims. - Take recorded statements. - Assign and manage third party vendors such as appraisers and local independent adjusters, as needed - Assess total losses per local laws and determent total loss claim value. - Set accurate and timely reserves. - Identify opportunities for subrogation and salvage recovery. - Pro-actively control file expenses. - Identify possible fraud and engage SIU for state fraud referrals. - Communicate with other departments including Underwriting and Actuarial. - Participate in insurance related continuing education. - Perform other duties and/or projects as assigned.