The Claims Adjuster investigates, evaluates, reserves, negotiates and resolves commercial property claims in multiple jurisdictions and in accordance with Best Practices. S/he provides quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manages claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, and disposition. Duties and responsibilities include but are not limited to:
- Develops action plans and handles the claims from assignment to early conclusion.
- Reviews incoming mail daily, responding as needed to bring the claim to a prompt fair conclusion and seeking supervision as needed.
- Prepares large loss reports as needed to include updated action plan and recommended reserves.
- Maintains a current diary on outstanding claims.
- Provides direction and guidance to defense attorneys and other experts while controlling expenses. Meets or exceeds specific objectives for service, quality, and reserving standards and other measurable performance items.
Other Office Locations: Harrisburg, PA, Pittsburg, PA, or Columbus OH
ID
2019-2936
Primary Location
US-VA-Glen Allen
Loc2
OH, Columbus - 4449 Easton Way
Loc3
PA, Harrisburg - 4811 Jonestown Road
Loc4
PA, Sewickley
Company
Berkley Mid-Atlantic Group
Location Name
VA, Glen Allen - 4820 Lake Brook - Suite 300
POSITION SUMMARY:
As the Regional Vice President, you will be responsible for all activities related to objectives and plans for the Capitol Region. The role will provide strategic direction to enhance marketing and underwriting throughout the region.
RESPONSIBILITIES:
- Develops and monitors the overall plans and objectives of the region.
- Works closely with Senior Management team to develop and achieve company strategies.
- Responsible for the management and development of the agency force in the assigned territory.
- Implements the marketing and underwriting strategies for the region with the technical assistance of the Home Office.
- Guides and shape underwriting quality assurance, price, rate and exposure monitoring, price adequacy and risk selection.
- Utilizes organizational strategy to guide and align region with company objectives and goals.
- Supervises and develops all regional personnel either directly or through their managers.
- Assists in the development and implementation of company strategies, especially as they apply to their region.
- Responsible for all aspects of customer relations for their region.
- Monitors competition regularly by reviewing hit ratio and retention information, non-renewed business, discussions with agents, reading trade publications and reviewing information available from State Insurance departments.
- Conduct file reviews and manage the risk selection process.
- Manage overall book of business by analyzing elements including but not limited to loss ratio, mix of business, item count and premium growth.
- Monitor and maintain service standards on an ongoing basis.
- Contributes to Berkley Mid-Atlantic's success by developing departmental and individual staff goals; measuring results, rewarding achievements or taking corrective action, as necessary.
- Develops employees through coaching, training, providing ongoing and constructive feedback, and through regular performance and salary reviews.
- Retains staff by managing responsibly and creating a positive work environment.
- Keeps abreast of industry developments, particularly those which impact his or her area(s) of responsibility.
- Understands Berkley Mid-Atlantic's business and the factors that affect its success.
- Communicates regularly and effectively with staff, both as a team and individually.
ID
2019-2540
Primary Location
US-VA-Glen Allen
Company
Berkley Mid-Atlantic Group
Location Name
VA, Glen Allen - 4820 Lake Brook - Suite 300
Do you want to be part of a dynamic and growing organization that encourages creativity, collaboration, innovation and individual expression? Are you an insurance professional who wants to think “outside the box” in creating products, underwriting and servicing customers? Berkley Mid - Atlantic is a dynamic company where, everyone’s voice counts and we expect to hear from everyone. If you want to work in a unique insurance company like no other, come explore career options with us.
- Gather appropriate information to profitably underwrite a variety of Middle Market commercial risks.
- Research, formulate and implement solutions for complex issues and accounts.
- Determine final coverages and pricing for commercial risks within assigned authority level.
- Review claims and loss information on individual risks. Use this information to identify and re-evaluate accounts and develop strategy for dealing with exposures and frequency issues.
- Take a lead role relative to Key Account review and recommendations.
- Take ownership of your underwriting territory through strong book management skills.
- Work to develop and maintain agency relationships with a focus on long-term profitability and growth.
- Work in collaboration with Loss Control partners to focus on controlling exposures and maintaining controls. Join Loss Control on visits with individual accounts.
- Maintain established quality and service standards.
- Establish strong working relationships with key producers.
- Mentor less experienced underwriters and serve as a resource for others within the department as needed.
- Successfully build, manage and execute a New Business Pipeline.
- Perform other duties as assigned.
- Keeps abreast of industry developments, particularly those which impact his or her area(s) of responsibility.
- Understands Berkley Mid-Atlantic’s business and the factors that affect its success.
- Communicates regularly and effectively.
ID
2019-2418
Primary Location
US-VA-Glen Allen
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