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Key Functions will include but not limited to:
Premium Audit
- Timely complete premium audits for assigned accounts and transmit for processing.
- Follow all NCCI, State Bureau and Company guidelines in the completion of audits.
- Notify internal teams (underwriter, risk manager, Area Vice President, etc) of concerns with assigned accounts.
- Support Key Risk’s hybrid audit approach, while using best judgement in determining. whether to travel for an audit.
- Research, respond to and revise (when appropriate) disputed audits.
Client Support
- Respond to underwriter, insured and agency partner requests regarding premium audits
- Perform classification research for underwriters, insureds and agency partners for assigned accounts.
- Per Company guidelines, provide copies of audit billing and worksheets, ensuring confidentiality of shared audit data.
- Daily telephone and email communication with agency partners, insureds and internal team members.
Department Support
- Advise Premium Audit Manager of trends identified in audits.
- Participate in software testing, including current and future audit platforms, policy systems, claims systems and related business intelligence software.