Key Risk is looking for an enthusiastic individual to gain additional experience and exposure to the fundamentals of data engineering, data analytics, and data science as a Data Engineer Trainee.  The trainee will shadow and provide support to the Data Analytics, Data Reporting and Data Science functions for Key Risk and the Alternative Market Segment (AMS) of the W. R. Berkley Corporation. Another component of the training plan includes rotation assignments with various Key Risk departments, including Finance, Compliance, Underwriting, Claims and Client Experience to understand the needs of critical data and analytics to make well-informed and timely business decisions.    Key Functionswill include but not be limited to:   - Building a core understanding of insurance data and operations and developing expertise with the tools used to deliver data and insight to decision makers across the enterprise;  - Working with Data Engineering teams across the enterprise to develop structured and unstructured data from various sources into analytic data sets suitable for BI Analytics, Data Reporting, and training of predictive models;  - Assisting Data Science teams across the enterprise to assist with evaluation, recalibration, and deployment of predictive models for Key Risk operational teams;  - Supporting Data Reporting needs in a highly regulated Financial Service environment;  - Providing programming support to enterprise Development Operations teams as needed in the deployment of predictive models;  - Automating of actuarial models and processes to improve efficiency across the group;  - Actively participate in Data Engineering, Data Reporting, BI Analytics and Data Science initiatives across the W.R. Berkley organization;  - Enthusiastically engage in Key Risk and W.R. Berkley Corporate initiatives including Innovation and Client Service Intimacy;  - Other responsibilities as assigned; - Successful completion of training plan.

The Workers’ Compensation Claims Representative III is responsible for the analysis and management of complex workers’ compensation claims.  This position will review, investigate, and make decisions regarding coverage, compensability, and appropriateness of claims.  The position will process and document claims to ensure compliance with company standards, industry best practices, and legislative provisions. Acts in a fiduciary role on behalf of policyholders and negotiates claim settlements.  Claims Representative III conducts the handling of claims in the utmost of good faith in compliance with the rules, regulations and state statutes.  The Claims Representative III is expected to function with a high degree of competency. The use of sound judgment coupled with technical claim handling skills and consistent results are expected   Key Functionswill include but not be limited to:   - Analyzes and processes workers’ compensation claims by investigating and gathering information to determine the exposure on the claim. - Negotiate settlement of claims up to designated authority level and makes claims payments. - Calculates and assigns timely an appropriate reserve to claims and continues to manage reserve adequacy throughout the life of the claim. - Calculates and pays benefits due; approves all claim payments; and settles claims within designated authority level. - Develops and manages claims though well-developed action plans; continues to work the action plan to bring the claim to an appropriate and timely resolution. - Prepares necessary state filings within statutory limits. - Actively manages the litigation process; ensures timely and cost-effective claims resolution. - Coordinates vendor referrals for additional investigation and/or litigation management. - Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims. - Frequently communicates with all appropriate parties involved with the claim. - Maintains professional client relationships. - Actively executes appropriate claims activities to ensure consistent delivery of quality claims services.

Key Risk is looking for an enthusiastic Claims Associate professional who will be responsible for the management of low exposure workers’ compensation claims.  The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary   Key functions include: - Maintain good lines of communication with employers, adjusters, and providers - Conduct investigation of workers' compensation claims assigned - Request medical notes, proper billing format, and other written/verbal information from employers and medical providers to determine appropriateness of payment of medical bills and whether a claim is truly medical only - Discuss with an employee, issues relative to whether a bill has been paid or whether travel or medical reimbursement has been issued - Timely and accurately reserve for claims assigned - Document medical notes and relevant written and oral communication received relative to claims in the log notes - Discuss with an employer, issues relative to an injured workers’ return to work status - Index images as needed - Identify potential subrogation claims and notify appropriate supervisor - Actively work with mentor and supervisor to develop skills to handle all technical aspects of claims, including coverage, disability benefit management, medical management, litigation management, file management, subrogation, reserving and settlement - Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in jurisdictions assigned - Immediately notify management of large exposures This position requires the individual to commute to our High Point NC office location.  

The Marketing Coordinator will work with marketing and sales & distribution team to execute the company’s marketing strategy and support corporate marketing team. This includes a broad scope of duties focused on events, marketing, branding and communications initiatives that range across all functional areas of the organization.  Role includes marketing content creation, global distribution of communications via email and website platforms, and brand focused quality control across the organization.      Key Functions include but are not limited to: - Create compelling and engaging content for marketing materials, including collateral, website copy, social media posts, press releases, and email campaigns. Ensure consistent brand messaging and tone across all channels. - Create visually engaging designs that effectively communicate the desired message and meet project goals. Develop and execute creative concepts for print collateral, print ads, websites, videos, and other marketing materials. - Develops and coordinates email templates and supporting web content for client emails and ongoing agency updates utilizing mass marketing email tools.  This includes responsibility for custom campaign content development and the ongoing management of contact distribution lists for global and custom agency outreach.  - Develops and manages social media strategy to support the advancement of the Key Risk brand and initiatives. - Manages content updates to Key Risk’s corporate website and intranet. - Maintains marketing templates and document records through the coordination and scheduling of status updates to support the marketing project request process.    - Responsible for marketing and sales & distribution projects, including business development programs, events and market research and internal surveys. - Utilize digital marketing channels such as social media, email marketing, SEO, SEM, and paid advertising to reach target audiences. Monitor and analyze campaign performance to optimize results.