Key Risk is looking for an enthusiastic individual who wants to learn account management and technical knowledge of workers compensation claims. Primary responsibilities include providing employers and agents with ongoing communications on their workers compensation programs inclusive of claim correspondence, addressing service success/issues and maintaining appropriate documentation and account records. Actively participate in creating and supporting safety and risk management plans to maintain profitable client accounts and proactively apply business strategies to achieve department and corporate goals.
Principle Responsibilities
- Participate in the client risk management process, identify and support opportunities to enhance client management of occupational risk
- Provide technical and business management support to Key Risk clients and business units with a focus on reducing incidents and total indemnity cost to improve workplace safety and health
- Virtual training and support for regional and/or specialty clients, including required safety committee initial and renewal training
- Scheduling and meeting preparation assistance to Client Experience leadership team for necessary onsite client services and meetings Immediately notify management of large exposures and comply with reinsurance reporting requirement
- Provide risk analysis support to Key Risk Underwriting by evaluating the quality of risks and improving account performance; Develop and implement systems and processes that ensure compliance with Key Risk requirements and guidelines
- Monitor updates in relative to safety and health laws and regulations. Support compliance with state regulations and annual filings
- Identify potential occupational risk elements and assist in development of alternative solutions
- Design practices, processes, and procedures that are effective, understandable and repeatable for client accounts
- Client Onboarding/Service Plan Management
- Welcome Call / Orientation
- Provide claim reporting information and service plan for policy term
- Address questions on PremiumSync/Billing setup
- Introduction, set-up and training on MasterKey Connects client portal
- Support renewal preparation through action items identified in the service plan
- Account Management Responsibilities
- Liaison with client’s claim representative(s)
- Provide claim reviews in alignment with insured service plan
- Ensure panels are up-to-date (where applicable)
- Manage VirtualMD+ utilization
- Manage In Network Provider utilization
- Promotes Transitional Duty programs
- Leverage and promote additional resources for client program success
- Maintaining client contact records
ID
2019-2751
Primary Location
US-NC-Greensboro
Company
Key Risk
Location Name
NC, Greensboro - 7823 National Service Road
Key Risk is looking for an enthusiastic individual who wants to learn account management and technical knowledge of workers compensation claims.
Principle Responsibilities
- Interface with Underwriting, Risk Management, and clients in controlling costs and loss ratios
- Conduct investigation of workers' compensation claims assigned
- Handle all technical aspects of claims, including coverage, disability benefit management, medical management, litigation management, file management, subrogation, reserving and settlement
- Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in jurisdictions assigned
- Immediately notify management of large exposures and comply with reinsurance reporting requirement
- Monitor expenses and effectiveness of inside/outside vendors
- Assume full responsibility for all phases of account management for accounts as assigned and inform management of any unfavorable trends
- Actively work with mentor in monitoring loss ratio for accounts assigned
- Participate in client meetings for training on claims issues and assist with claims service meetings for new accounts as requested
ID
2019-2487
Primary Location
US-NC-Greensboro
Company
Key Risk
Location Name
GA, Atlanta - 2 Ravinia Drive - Suite 1000
Key Risk is looking for an enthusiastic and experienced underwriter to join our team. The successful candidate will be responsible for contributing to achieving and exceeding the regions’ profit plan through proper risk selection, agency management, and communication of Key Risk’s value proposition.
Principle Responsibilities
- Underwrites accounts up to $750,000 annual premium
- Manage a book of business $5,000,000 to $7,000,000
- Develops and maintains relationships with 10-15 agencies
- Responsible for a moderate number of agencies including partners with Advantage and/or Premier status within our Key Alliance agency structure
- Achieves/exceeds planned accident year loss ratio, rate change, renewal retention and inforce premium goals
- Takes initiative to recommend potential improvements in underwriting principles, techniques or appetite
- Complies with insurance filings and regulatory requirements
- Research new market niches, serve as an industry lead, and participate in special projects
- Establishes a knowledge base of agency needs, staff, target markets, and contracted insurers
- Performs agency evaluations and establishes agency goals within required time frames and expectations
- Participates effectively in new and renewal team sales activities and Client Service Management (CSM) meetings to obtain and retain profitable business
ID
2019-2467
Primary Location
US-GA-Atlanta
Company
Key Risk
Location Name
NC, Greensboro - 7823 National Service Road
Key Risk is looking for an experienced Java Developer to immediately assist in the implementation and integration with Guidewire's Claim Center and Policy Center products. As the business continues to progress in its "technical revolution" we are seeking highly adaptable Java developers to help build that bridge into the future.
Principle Responsibilities
- Work with a cross-company team to implement Guidewire's Claims Center and Policy Center applications (Java 8)
- Externalize, enhance and maintain our current PremiumSync web applications
- Create, design and test web-based Java applications to provide customer manual data entry and batch processing / consuming services
- Support, as needed, for legacy Java application (Java 6) until the transition to Guidewire is complete
- Attention to quality and disciplined software development practices including: Code Reviews, Unit testing, documentation, build and release management
- Strong analytical and problem-solving skills
- Provide appropriately timed task estimates by understanding and planning for technical/project dependencies
- Improve existing applications or influence technical direction on a project, resulting in time or cost savings to Key Risk
- Contribute to one or more “squads” to deliver a product increment according to the Release Train schedule
- Collaboration with other developers and mentoring of junior developers
Key Risk is looking for an enthusiastic and experience underwriter with established relationships to join our team. The successful candidate will be responsible for contributing to achieving and exceeding the regions’ profit plan through proper risk selection, agency management, and communication of Key Risk’s value proposition.
Principle Responsibilities
- Underwrite accounts in the middle market sector within established underwriting authority
- Manage a book of business totaling a minimum of $10,000,000
- Develops and maintains relationships with 10-15 agencies
- Responsible for a moderate number of agencies including partners with Advantage and/or Premier status within our Key Alliance agency structure
- Achieves/exceeds planned accident year loss ratio, rate change, renewal retention and inforce premium goals
- Takes initiative to recommend potential improvements in underwriting principles, techniques or appetite
- Complies with insurance filings and regulatory requirements
- Research new market niches, serve as an industry lead, and participate in special projects
- Establishes a knowledge base of agency needs, staff, target markets, and contracted insurers
- Performs agency evaluations and establishes agency goals within required time frames and expectations
- Participates effectively in new and renewal team sales activities and Client Service Management (CSM) meetings to obtain and retain profitable business
ID
2019-2245
Primary Location
US-TN-Nashville
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