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• Company Berkley Risk Administrators Company
  Location Name AZ, Scottsdale - 14902 N 73rd Street
  Title Administrative Services Clerk
  POSITION SUMMARY/OVERVIEW: The Administrative Services Clerk performs a variety of office support functions and may specialize in one area of office services.   ESSENTIAL RESPONSIBILITIES/FUNCTION: The essential functions include, but are not limited to the following:   - Open, sort, and distribute incoming mail - Identify and distribute specialty mail on a priority basis daily - Print and sort checks, prepare for mailing - Data entry - Monitor and handle incoming faxes - Prepare and scan claim documents - Prepare and enter claim reports - Provide backup coverage & assistance within the department   Administrative Services Clerk may specialize in one area of the claims processing function, such as mail & claim processing, payment & accounting transactions, or financial compliance.   Processing Mail and Entering Claims - Research mail, reported claims and phone calls via a PC - Open, identify and scan incoming mail - Identify priority mail and distribute same day as received - Accurate Data Entry - Prepare, scan and store claim documents - Scan and index incoming mail/documents using Captiva software - Maintain and monitor performance of department scanner and printers (toner orders and replacement) - Prepare and enter reported claims (P&C Claims, FROIs, etc) - Prepare and process claim acknowledgements and/or confirmations daily - Prioritize to enter the reported claim to meet statutory deadlines and/or performance guidelines - Make phone calls to our accounts to request missing information on a reported claim - Pursue clarification of coding and assignment of new claims with the Claim Handler or Office Services Supervisor - Identify policy coverage, if appropriate - Select/assign accurate codes to reported claims - Correct entry errors upon request of Claim Handler/Office Services Supervisor - Provide backup coverage and assistance within the department   Processing Payments and Entering Accounting Transactions - Enter approved payment via the check menu and voucher process - Generate payment within 24 hours of Claim Handler payment approval date - Request vendor changes/additions to accommodate accurate payment - Notify Claim Handler of low reserves; copy supervisors - Pursue clarification of payment direction and/or billing questions with the Claim Handler - Provide backup coverage and assistance within the department   Processing Financial Compliance - Process the escheatment procedure at the direction of the Minneapolis accounting department and upon approval/clarification of the Office Services Supervisor or Claim Handler - Submit requests for vendor addition/update - Enter approved payment via the voucher process - Assist with the distribution of Loss Runs (work comp) - Assist with the Iron Mountain off-site storage logs - Box up closed files, index and arrange for storage - Pull, recall stored files as needed - Provide backup coverage and assistance within the department   May perform other functions as assigned.

  ID

  2019-2772

  Primary Location

  US-AZ-Scottsdale

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