Berkley E&S Segment has an exciting opportunity for an experienced insurance leader to oversee the establishment and ongoing operations of our Customer Sales and Service Center.   The primary role of this leader is to organize and build on our existing structure and resources and develop the capabilities necessary to provide outstanding account management services for our insureds.  This will include working across the enterprise to align additional lines of business to complement our offering, building processes, guidelines and SLA’s, building a team, and working with key IT stakeholders to expand automation, data analytics and self-service functionality for our clients.  Once the Customer Sales and Service Center is established, this leader will be responsible for the oversight and growth with a focus on meeting the needs of our agents and providing exceptional service.   The Director, Customer Sales and Service Center will work closely with leadership across Aspire, especially operations, underwriting and distribution to ensure efficient operations, responsiveness to challenges, and support as needed.    The successful candidate will be passionate about customer, employee and agency experience, and have a drive to add value across interactions.  We are looking for someone who is highly motivated, organized, and has a positive outlook, along with a natural drive to grow, problem solve, and think outside the box.   Specific duties: - Provide overall leadership to the creation, launch and ongoing performance of the Customer Sales and Service Center.  - Engage with agency principals to discuss use of service center, gain feedback and stay aligned on user experience, areas to improve and areas of most importance. - Through purposeful engagement with agency and Aspire leadership, identify areas of opportunity to strategically evolve and build capability within the Customer Sales and Service Center. - Maintain E&S licenses as applicable. - Identify gaps, overlaps, conflicts, and barriers to an efficient, responsive and cost-effective Customer Sales and Service Center. - Consult and partner as appropriate across WR Berkley operating units with potential synergy. - Work closely with underwriting and distribution leadership to ensure full understanding and alignment of ongoing Customer Sales and Service Center challenges, successes, initiatives and goals. - Ongoing review of lines of business and capability relative to agency needs. - Develop and maintain an understanding of trends in the marketplace involving Service Centers, and agency handling of small business. - Identify and implement AI-enabled solutions to improve efficiencies and agency experience. - May perform other responsibilities, as assigned. #LI-RS1  

Berkley Aspire is seeking a Reporting Insights Analyst. This role can be located in any of our three locations - Scottsdale AZ, Richmond VA, or West Chester OH.  We are on a hybrid schedule of four days in the office, one day from home.  This Analyst position supports our production underwriting and distribution teams. The role requires discipline, strong analytic skills, attention to detail, and the ability to manage multiple projects simultaneously. Proficiency with Excel, pivot tables, data mining, and report generation are a must – familiarity with PowerBI is a bonus. Our data support team uses a variety of tools to gain and share insights. Specific responsibilities of this role include running month end reports, maintaining state roadmaps, managing a database of commission arrangements, updating/publishing scorecards for various roles, and generating regularly scheduled and ad-hoc reports. Responsibilities – - Generate and distribute reports. - Update roadmaps (state-specific, production partner-specific) according to schedule. Make recommendations for improvements. Track progress since last update. - Help prepare for ” deep dive” conversations focused on specific geographic territories or product lines. - Respond to data-related inquiries from internal customers in a helpful and friendly fashion. High value placed on information accuracy and speed of response. - Other duties as assigned.

Berkley Aspire is seeking a Client Engagement Specialist to join our Distribution team.  This role can be located in any of our three locations - Scottsdale AZ, Richmond VA, or West Chester OH.  We are on a hybrid schedule of four days in the office, one day from home.   The Distribution team engages with agents and creates submission flow for Berkley Aspire. This newly created position will support Distribution Executives and production underwriters in a variety of ways.   Responsibilities –      - Engage with appointed agents – by email, virtual meetings, in person meetings, telephone calls, at industry conferences and trade shows, etc. - Monitor submission flow and written premium at assigned agencies. - Work closely with Regional Distribution Executives and provide day-to-day tactical and strategic support. - Utilize agency production data to drive profitable growth. - Maintain state roadmaps and territory plans. - Collaborate with marketing and communications team, distribution team, underwriters and other operating units. - Other duties as assigned.

 Berkley Aspire is seeking an Associate Account Manager to join its growing Berkley Connect brokerage business.  This new position can be located in any of our three offices - Scottdale AZ, Richmond VA, or West Chester OH - on a hybrid schedule.  We would also consider a highly qualified remote candidate.   In this role you, you will service insurance policies written for Berkley Connect trading partners with Berkley sister companies.  We are looking for candidates with a strong customer focus, an eye for accuracy and thoroughness, and the ability to learn and apply new skills. This position is part of a dynamic team environment requiring high levels of collaboration and partnership.   Specific Duties: - Work closely with the Berkley Connect Broker to service insurance policies written for Berkley Connect trading partners with Berkley sister companies. - Service multiple lines of business including, but not limited to, Business Auto, Workers Compensation, Professional Liability, Pollution Liability, Product Recall, Directors & Officers, and Employment Practices Liability. - Enter and maintain policy transactions in Berkley Connect’s Agency Management System. - Manage policy premium billings, disbursements, and accounts receivable. - Interact with external brokers and internal underwriters and other stakeholders to process service requests. - Ensure compliance with Surplus Lines regulations in the placement of Surplus Lines policies. - Complete agency appointments and contracts for new Berkley Connect trading partners. - Maintain and update agency appointments as needed. - Monitor email accounts and respond in a timely and professional manner to email inquiries and communications. - Complete special projects assigned by management.

Berkley Aspire is seeking an Associate Underwriter to work within a production underwriting team producing commercial insurance products for selected retail agency partners.  Our products include Commercial General Liability, Commercial Property, Commercial Inland Marine, and Commercial Follow Form Excess.    This role can be located in any of our three offices - Scottsdale, AZ, Richmond, VA or West Chester, OH on a hybrid basis.   The Associate Underwriter has a primary responsibility for policy issuance and ensuring that service standards and compliance guidelines are met by analyzing information and having the opportunity to connect with their assigned agency partners.   Specific Duties - Under general direction, analyze renewal data, set up pricing using provided renewal pricing tools and issue renewal quotes and/or renewal policies as the guidelines dictate. - Assist other underwriters on assigned team with handling the issuance of binders, endorsements, cancellations, and, reinstatements for assigned agents within the service standard guidelines - Ensure underwriting files, service standards and compliance guidelines are adhered to and underwriting authority letter is followed at all times. - Rapidly evaluate, prioritize, and select most important tasks to handle for the assigned underwriting team. This includes but is not limited to: - Handling of assigned team’s general email inbox - Rating multi-location, multi-state accounts as needed for other underwriters on assigned team(s) - Ordering Loss Control reports from third party vendors when requested - Enter reinsurance cessions into reinsurance accounting system for payment reconciliation May perform other functions as assigned.

Berkley Aspire is seeking an Underwriting Technician.  This role can be located in Richmond, VA, West Chester, OH, or Scottsdale AZ.   The Underwriting Technician will provide processing and technical support to the Underwriting Department with a primary focus on submission clearance and policy issuance, ensuring all transactions meet production and quality objectives and are processed within company established service standards.  This position will be assessed based on productivity, accuracy, thoroughness, and ability to learn and apply new skills.   Specific Duties - Issuance of new and renewal policies accurately and completely within established service standards. - Reserving, clearing and set-up of submissions and transactions in accordance with established procedures and quality metrics. - Timely and accurate processing of policy changes including endorsements, cancellations, non-renewals and reinstatements. - Issuance of bind confirmations for new and renewal policies. - Inspection ordering. - Research and respond to agent/insured correspondence, calls and inquiries including requests for loss runs and copies of forms and endorsements. - Multi-line rating. - Assist with special projects as assigned. - Provide superior customer service to internal and external customers.  

Berkley Aspire is seeking a Senior Underwriter to join our dynamic E&S team.   This role can be located on a hybrid schedule in any of our offices - Scottsdale, AZ, Richmond, VA or West Chester, Ohio.  It can also be remote for the right candidate.   The Senior Underwriter will work with team to underwrite new business submissions and help service book of business and meet overall business objectives.   Risk transactions include, but are not limited to new business underwriting, inspections, endorsements, renewal underwriting and audits. Specific Duties - Review and Underwrite new business submissions for acceptability according to authority granted. - Serve as the primary back up for the Territory Manager and the Underwriting team. - Review and underwrite fast track and non-fast track renewals as needed, based upon authority granted, achieving renewal premium retention and rate change objectives. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guideline - Achieve designated customer service standards. - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability up to the authority granted. - Review inspections to confirm accounts written are consistent with preliminary underwriting information and refer to underwriter when the inspection reveals unacceptable risk characteristics. - Utilize various underwriting tools to determine acceptable risk characteristics, accurate classifications, insurance to value, calculate rates, etc. - Review audits and refer to underwriter based upon authority granted. - Assist with training, mentoring and coaching of less experienced team members.

The Small Business Underwriter will produce new business as part of an assigned territory underwriting team(s). The SBU will help manage the assigned underwriting territory(s) to achieve profitable grown, including underwriting new business and marketing to our Agent partners. Identify new business opportunities and manage agency relationships.   This role can be remote for a highly qualified candidate.   Specific Duties - Review and underwrite new business submissions for acceptability according to authority granted. - Evaluate, accept, reject, or modify risks within established underwriting guidelines and authority.  Comply with company policies, procedures and rating plans when evaluating and managing risk. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Achieve designated customer service standards with a focus on fast turn-around time. - Participate in territory team marketing calls, video conferences, and agency visits. - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Utilize various underwriting tools to determine acceptable risk characteristics, accurate classifications, insurance to value, calculate rates, etc. - Recognize and create cross-selling opportunities for other company products. - Actively market small commercial product to agents and travel within assigned territory, as necessary. - Reinforce our “ease of doing business” model by meeting or exceeding expectations and service standards on a consistent basis. - Continues to increase underwriting knowledge and skills. This may be done through formal education (AINS, ASLI, CPCU, CIC). - Operates according to underwriting authority as granted by Berkley Aspire. #LI-Remote  

Berkley Aspire is seeking a Small Business Unit Manager - this role can be located in any of our three offices on a four days in the office, one day remote schedule.   Our office locations are - Scottsdale, AZ, Richmond, VA, and West Chester, OH.   The Small Business Unit Manager will lead our Small Business Underwriting team to meet production and underwriting, profit and loss goals.  This individual will also coach and mentor their team in sales related, retail agency management in order to seek out and secure opportunities that drive surplus lines insurance products.    Specific Duties - Responsible for all production and underwriting (profit/loss) results for the production underwriting team - Lead and coach the production underwriting team through an advanced understanding of underwriting guidelines, state regulations, facultative reinsurance placement and OFAC regulations - Conduct performance management duties including KPI analytics - Participate on projects and initiatives as assigned by leadership - Review claims activity, loss control survey, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements - Provide support to ensure accurate and timely servicing of accounts - Collaborate with other departments to resolve issues - Lead delivery of appropriate customer service levels - Determine and lead delivery of training and development based on individual and unit needs - Coaches, develops and provides feedback to associates - Manage relationships with WR Berkley regional carriers and territory teams – Work to initiate and execute cross selling strategies - Assist the production underwriting team with development and execution of sound action plans to drive business from key agents - Monitor, track and analyze the effectiveness of agency partnerships to support course corrections and decision making. #LI-RS1

Aspire is seeking a collaborative leader for our Business Intelligence Team.  At Aspire, data is a core asset, and this position will play a key role in how our organization derives insights from data for our business operations.  The Business Intelligence Manager partners in making informed, data-driven decisions and promotes the advancement of Aspire’s analytical culture and capabilities.  They will help provide insights and competitive advantages across a variety of insurance products and are ultimately responsible for developing, implementing, and executing the BI team’s vision against company goals.   As Manager of the Business Intelligence Team, you will be actively leading and executing the design, development, and testing of analytics and reporting platforms.  You will develop a strong understanding of Aspire’s business and the strategic direction and will provide the data and analytics to help align efforts with Company goals.  As a leader, you will seek and implement opportunities within the team and department.   As a leader, you are responsible and accountable for your implementation tasks related to delivery of reporting and analytics assets to our business. You will ensure quality in your and your team’s deliverables. You will embrace continuous learning by staying current on the latest innovations within the industry.    This individual will work closely with Business teams to turn data into critical information and knowledge that can be leveraged to make sound business decisions.  The Business Intelligence Manager partners in making informed, data-driven decisions and promotes the advancement of Aspire’s analytical culture and capabilities.   This role can be located in any of our three offices - Scottsdale AZ, West Chester OH, or Richmond VA.  

Berkley Aspire has an exciting opportunity for an Implementation Lead within the Strategy, Operations & Innovation group.  The preferred location for this role is on site in our Scottsdale headquarters.  We will consider highly qualified candidates in either our Richmond, VA or West Chester, OH locations.    The Implementation Lead is the primary point of contact and resource within Berkley Aspire for external stakeholders.  This leader represents the business interests of the Berkley Aspire, during implementation of new platforms, ongoing upgrades and enhancements and ongoing maintenance of existing platforms.   The Implementation Lead is also the primary resource and point of contact internally, responsible for engagement of key stakeholders within Berkley Aspire to understand and represent their perspective, as well as answer their questions.      We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!   As Berkley Aspire undergoes a transformation from legacy to state-of-the-art scalable platforms, the Implementation Lead will play a critical role in aligning organizational resources to ensure these new platforms match our business needs, strategy and vision.   We are looking for someone who is highly motivated, organized, and has a positive outlook, along with a natural drive to grow, problem solve, think outside the box and is analytical.   A successful candidate will have strong collaboration skills to work with all levels of the company and the ability to handle multiple assignments within a professional working environment. Must possess a sense of ownership and be accountable for their work. - Develop a deep understanding of the business needs around each existing, proposed, and in-process platform upgrade including, but not limited to Guidewire. - Purposeful and active engagement with the technology support teams at WR Berkley - Participate in segment-level and corporate-level planning sessions, with the ability to represent the perspective and requirements of Aspire stakeholders and leadership - Be available and able to answer questions, both technical and operational, to leadership, management, and key stakeholders regarding existing, proposed and in-process platform upgrades. - Consult with leadership and assigned project team to identify scope/specifications and business needs, write proposals, prepares risk assessments for projects. - Identify gaps, overlaps, conflicts, and barriers to modernization and communicate in a timely manner to resolve. - Act as a liaison to key stakeholders within Aspire, Berkley and other entities and integrate the workflow in these areas in support of company and business unit strategy. - Handle the interfaces between projects, acting as a liaison between project managers and directors, to ensure collaboration and coordination between business unit leadership, program/project development staff, senior management, technology support, customers and, if necessary, vendors and outside consultants. - Provides feedback and makes recommendations to assist in the prioritization process. - May perform other responsibilities, as assigned. #LI-RS1

This role can be located in any of our three locations - Scottsdale AZ, Richmond VA, or West Chester OH.  It can also be remote.   The role of Executive Underwriter is to provide technical assistance in the Home Office Underwriting Department on special projects, product development, form and endorsement development, underwriting audits, corporate initiatives, training and development and product specific research while also acting as a referral authority, mentor and trainer to the underwriting team.    Specific Duties - Handle account referrals outside of individual underwriter authority - Make sound risk and pricing decisions to drive profitable growth and achieve business objectives - Assist the management team with mentoring and coaching of new associates and less experienced team members - Assist the management team with development and facilitation of technical training classes - Assist the management team in the overall development and communication of underwriting appetite - Assist the management team with developing and refining Underwriting and Pricing Guidelines - Assist the management team in new product development efforts to include initiation, research and implementation of new products as well as product/process enhancements - In coordination with the management team, participate in the development and execution of annual business plans for the division to include a profitable underwriting strategy - Lead research projects on trends impacting our business - Participate in book profitability analyses and corresponding action plan development - Stay abreast and knowledgeable on market trends and conditions to guide our business and achieve objectives - Lead the Underwriting Audit/Quality Control (QC) process to drive underwriting quality including but not limited to: - Daily review of ‘bound’ new business to confirm the unit is maintaining underwriting integrity - Daily review of ‘declined’ accounts to ensure opportunities are not being missed - Assist in the development of forms and endorsements and lead the coordination with Claims and Legal to finalize wording - Lead and participate in projects and initiatives as assigned by leadership May perform other functions as assigned.     #LI-Remote

In this role, you will manage your assigned underwriting territory in the upper Midwest to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships. - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time. #LI-Remote

Regional  Distribution  Executives  serve  as  brand  ambassadors  to  prospective  and  existing  production  partners. They  work  closely  with  business  development  underwriters,  small  business  underwriters,  the  marketing  & communications  team,  sister  companies,  and  others  to  drive  awareness  of  Berkley  Aspire’s  value  proposition, business  model,  underwriting  appetite,  and  product  portfolio.  Through  their  knowledge,  contacts,  agent/broker visits,  representation  of  Aspire  at  trade  shows  and  industry  events,  and  digital  outreach,  Regional  Distribution Executives  are  responsible  for  promoting  Aspire,  increasing  the  consistent  flow  of  quality  submissions,  and increasing the volume of profitable premium.   A Regional Distribution Executive has responsibility for a defined geographic area or distribution vertical. Success in  this  role  is  driven  by  the  ability  to  form  and  strengthen  strategic  relationships;  sales  and  analytic  skills;  a willingness to travel; a command of commercial insurance industry trends and dynamics; the ability to clearly and succinctly describe the competitive advantages of Aspire; collaborative skills and someone committed to being a dependable,   selfless   teammate;   an   attention   to   detail;   entrepreneurial   spirit;   receptivity   to   new   ideas; improvisational skills; and, demonstrated ability to be relentless and accountable when following-up.   Key Functions and Duties - Communicating – in writing, in person, remotely - with appointed agents about new products, product extensions, and product launches. - Strengthening relationships with appointed agents. - Identifying affinity marketing and/or alternative distribution sales opportunities. - Collaborating with underwriters, the marketing team, the executive leadership team and sister companies. - Encouraging agents to submit opportunities consistent with our underwriting appetite to Aspire. - Driving profitable premium growth across all distribution segments/verticals. - Representing Aspire at meetings with production partners and industry conferences and trade shows. - Recommending new tactics and strategies for promoting Aspire and our product portfolio. - Formulating distribution strategies for each state and maintaining state-based roadmaps and relationship maps for key accounts. - Providing actionable feedback, business intelligence (i.e., competitors, threats to the business, coverage gaps, rate trends, emerging markets, etc.), and “voice of the customer” insights to the VP of Marketing, Sales & Distribution, the executive leadership team, business development underwriters, and others.

In this role, you will manage your assigned underwriting territory in the upper Midwest to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships. - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time. #LI-Remote

As a Business Development Executive, you will manage your assigned territory in California to achieve profitable growth, including developing new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships. Specific Duties - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents May perform other functions as assigned.   #LI-Remote

In this role, you will manage your assigned underwriting territory in New England to achieve profitable growth, including underwriting new business, renewals, endorsements and other transactions.  Identify new business opportunities and manage agency relationships. - Develop relationships and educate agents within agency plant to maximize opportunities and achieve profitable growth. - Initiate outbound calls to agencies to identify sales opportunities and collect agent intelligence. - Achieve new business premium, renewal premium retention and rate change objectives. - Within company guidelines and granted underwriting authority, evaluate new and renewal account information to determine risk acceptability, terms / conditions to be quoted, and pricing. - Make sound risk and pricing decisions that achieve profitable loss ratios. - Maintain underwriting quality score of 90% or greater. Document underwriting file to support acceptability and pricing in accordance with company guidelines. - Achieve customer service standards, including established objectives for: - New business quote turnaround - Renewal quotes - Endorsement, cancellation, audits and other transactions - Policy issuance - Provide detailed issuance instructions to ensure policy is delivered consistent with quoted terms and conditions and in accordance with established guidelines relative to policy construction. - Review mid-term endorsement requests for acceptability and provide instructions for processing. - Evaluate premium audit referrals to determine class acceptability and/or appropriateness of current exposure base. Adjust current term with acceptable changes to ensure company gets timely payment of adequate premium. - Order and review inspections to confirm accounts written are consistent with preliminary underwriting information and takes action when the inspection reveals unacceptable risk characteristics. - Assist with training, mentoring and coaching of less experienced team members. - Determine if facultative reinsurance is needed and if so, factor reinsurance cost in gross pricing, complete cession procedures; documentation file, and follow established workflow procedure to ensure proper reporting / accounting. - Utilize various underwriting tools to: - Determine acceptable risk characteristics - Determine accurate exposure classifications - Set adequate property limits to accomplish appropriate insurance to value - Rate and quote business to agents - Support other underwriters as assigned when the other underwriter is traveling or out on vacation / sick time. #LI-Remote