The Vulnerability Management Analyst works within Berkley’s Information Security team, interacting directly with stakeholders to address issues related to remediation of vulnerability scanning and assessment. The Vulnerability Management Analyst’s support activities are focused on helping key stakeholders understand their vulnerability results, providing guidance on the remediation of failing threats, and evaluating false positives.   Maintain and improve upon, as necessary, the existing vulnerability management program, including maintenance of documents, procedures, reporting, and stakeholder communications. Provide guidance to stakeholders in support of vulnerability management services, which includes, but is not limited to, sharing goals and road maps of vulnerability management. Analysis and validation of scan/assessment results communicated to clients through reporting and results-review meetings. Provide stakeholders with remediation recommendations and guidance, up to and including remediation tracking and reporting. Provide stakeholders reports that provide the most value based on security maturity and established vulnerability management goals. This requires the ability to be adaptive in report parameters and formats depending on stakeholder needs and target audience. Ability to use analyze large amounts of data using Microsoft and other business tools to report on enterprise level vulnerability data. - Execute vulnerability scans - Assist Stakeholders with the interpretation of their vulnerability scan results - Involvement in penetration testing and red-team exercises if applicable - Analyze penetration testing results - Work with metrics to help analyze and prioritize vulnerabilities for remediation - Track remediation work consistently in order to evidence improvements to program and closure of vulnerabilities - Work on process and procedure to create repeatable and consistent processes and documentation around management of vulnerabilities - Assist in operational projects and tasks - Participate in the ongoing improvement of the scanning and vulnerability remediation processes - Lead small cross functional teams. - Identify repeatable processes and recommend them for automation, to maintain maximum quality and resource availability. - Look for support patterns and recommend process improvements. - Speak for the team and for BTS as point-person on project meetings, conducting themselves in a leadership manner. - Providing remediation support on any potential findings - Travel expected – minimal - Provide “Person in Charge” (PIC) coverage when on rotation. This added responsibility is factored into your base salary.

The Business Analyst will consult with client companies to gather business requirements to bridge the needs of the business with the use of IT.  This includes determining client and organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations. - Works with end users and internal staff to develop and translate business requirements for project deliverables. - Answers developer and end user questions through the development life cycle. - Completes functional testing on assigned projects. - Develops customer relationships and understands how corporation/company operates. - Clarifies and escalates issue gaps through the change control process. - Provides end-user training and product presentations. - Suggests improvements in processes used for requirements gathering, design specifications, and software implementations. - Some travel required up to 15%.  

Joining the Command Center team at Berkley Technology Services (BTS) as an Intern will offer you direct exposure to a wide variety of technologies upon which our business relies. On our team, you’ll be paired with Senior Engineers, Team Leads, and a Manager committed to ensuring you’re exposed to technical areas you’re interested in and others you may not have yet had exposure to.  There are no silo’s at BTS; you’ll have opportunities to take on hands-on tasks that span Network Support, VoIP, Monitoring, Tier 1/2 Triage, and workflow automation. Always committed to ensuring minimal to no business interruption, we collaborate with each other and peer engineering teams to incorporate and support current technologies in complex and innovative ways.     In this role, you’ll:  - Gain exposure to Network Operations and support  - Troubleshoot and resolve network related incidents if/as they arise including providing updates to related documentation  - Monitor network alerts and partner with Senior Engineers to resolve issues and/or develop new alerts   - Participate in firm-wide projects with BTS’ Information Security team such as enhancing security for network validation solutions, identity service management, intrusion / virus detection, and more 

The Senior Network Engineer designs significant new system functionality with a consideration of performance, stability, and supportability.  Reviews and provides feedback on business requirements to fully leverage technology to improve business functions.  Defines standards and design patterns / paradigms for system development within a team.   Actively participates in the planning and implementation of systems, infrastructure, and related hardware and software. Provides advanced troubleshooting for infrastructure, networking, load balancing, security, and application issues.  Provide project architecture and oversight with in-depth technical expertise on infrastructure projects.  Assesses and recommends architectural designs / changes to customer systems in response to business or technical drivers.  Contributes to written proposals and develops technical documentation.   - Subject Matter Expert for infrastructure, networking, load balancing, and security technologies within the Infrastructure practice. - Provide advanced troubleshooting for infrastructure, networking, load balancing with Citrix NetScaler’s, security with PALO Firewalls, and application issues. - Actively participate in the planning and implementation of systems, infrastructure, and related hardware and software. - Provide project architecture and oversight with in-depth technical expertise on infrastructure projects. - Serve as a Lead Engineer on engagements and work directly with Project Management, Account Management, and Customer Teams. - Collaborate with technical staff, including project managers. - Clearly communicate problem/resolution process to customers or management. - Serve as liaison to vendors to facilitate problem resolution. - Assess and recommend architectural designs/changes to customer systems in response to business or technical drivers. - Customer liaison for solutions; including presentation of design and deployment strategies. - Contribute to written proposals and develop technical documentation. - Design significant new system functionality with a consideration of performance, stability, and supportability. - Review and provide feedback on business requirements to fully leverage technology to improve business functions. - Define standards and design patterns/paradigms for system development within a team. - Demonstrate a robust understanding of all the business processes and system interfaces of a system. - Demonstrate problem solving skills that span the application, middleware, and infrastructure levels. - Clearly communicate problem/resolution process to customers or management. - Ability to quickly grasp and support all technologies and processes in the current infrastructure environment and also mentor and cross-train technical staff.

Are you ready to manage a highly skilled team and push them to greatness? We are looking for someone who, - Has a drive to lead. - Has initiative to perform and inspire others to perform at a high level. - Pushes themself, pushes others. Makes sure people keep their promises. Stretches the possible. - Takes ownership of business initiatives and outcomes. - Builds and fosters relationships required for smooth execution. - Takes a value driven approach to delivery using the SAFe Agile Framework. - Has a bias for action, operates with urgency. - Can handle high pressure situations and develop viable solutions to problems. - Able to operate independently, in thinking, and driving action across multiple teams and organizations to deliver value.  What we’ll bring - An engaged and supportive leadership team that will invest in you. - Talented engineering teams to work with. - A budget for continual improvement. - A broad group of industry experts who work closely with us on everything we do. - Planning, coordinating, and communicating at a team and ART level. Identifying and resolving blockers for the teams. Identifying and mitigating current and future risks to delivery. - Actively monitoring delivery and identifying areas for continuous improvement. - Engaging with Business Stakeholders. Understanding their needs, priorities, and concerns. - Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption. - Balancing refinement activities alongside sprint deliverables to maintaining a healthy backlog. - Perform project analysis, manage risks, identify, and influence necessary course corrections, creatively solve problems. - Facilitates daily stand-ups, reviews, retrospectives, sprint planning, and demos, plans projects and releases. - Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams. - Onboarding resources and staff. Coaches’ teams to achieve higher levels of agile maturity. - Managing vendor relationships. - Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units. - Manages several concurrent projects to ensure their on-time delivery according to customer expectations. - Oversees Jira ticketing system and assigns tasks; and applies innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities. - Utilizes experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team.

The Sr UX Designer/Researcher will design, communicate and advocate for user experience needs via a human-centered approach. Create iterative concepts for new and existing products and features that can be applied to WR Berkley Corporation initiatives. Lead and conduct pragmatic user research to discover unmet needs and/or validate usability. Define, design, and develop workflows, mental models, information architecture, interaction design, and user interface specifications; apply components and patterns from design system/s; contribute to the overall maturity of design, research, and systems (DesignOps and ResearchOps) to increase the impact of design across WR Berkley.       - Lead and collaborate with other UX Designers during usability research, testing and reviews - Collaborate on or conduct user research, usability studies, and professional assessments/reviews - Work with WR Berkley Corporation companies, business analysts, technical staff, and project team members to plan, design, develop, implement and enhance the user experience of applications. - Identify and apply industry best practices for user experience and ensure that they are leveraged throughout organization to address business and user goals - Develop, maintain and improve user interface design to ensure that WR Berkley Corporation is setting industry standards for excellence. - Owning the design process, from research, through conceptual design, UX design, documentation design, and prototyping at various levels of fidelity (low, mid, high,) as appropriate; emphasis on synthesis and translation. - Provide mentoring and training in 1-1 and small group settings. - Iterate and improve design processes and tools to measurably enhance productivity or product quality. - Contribute to the impact and maturity of design and research as a core competency - Validate designs through reviews, usability testing and direct interaction with users and product managers. - Travel less than 25% 

The Senior DevOps Engineer will play a visible and influential leadership role to evolve and maintain our Azure environments and services.  This role leads the creation and support of development and infrastructure pipelines that seek to remove human interaction with production systems and enable reproducibility across builds.  They enable development teams to deploy services on-demand and ensure that proper screening and testing of the code takes place within the pipelines.  This resource will also leverage best practices for configuring and maintaining Azure resources, including VMs, databases, and storage.  This role helps establish technical standards and patterns, creates tools and automated workflow capabilities, and builds cloud ecosystems that foster a high degree of innovation and enablement.   Solutions Development - Drive innovation by delivering Azure-based projects for the enterprise; including migrations from on-premises, CICD pipelines, rehydration practices, managing containers, cloud security, and elastic computing. - Work with development and other DevOps teams on building technical solutions that leverage established patterns for Azure and follow architecture strategies and guidelines. - Establish and implement cost containment practices that provide robust guardrails and effectively balance developer productivity with controlling consumption-based cost challenges. - Help evolve Azure solutions to a self-service deployment model. - Rationalize technology and tool recommendations. - Integrate solutions into the larger technical ecosystem to maximize impact and value.   Patterns and Standards Development - Identify pattern and standard gaps for Azure development and/or administrative services and determine potential options to address. - Research, develop, and drive the adoption of cloud-based design patterns and standards; align to Azure best practices. - Publish thorough documentation of Azure standards/patterns and drive adoption across business and technical areas.   Operations and Support - Troubleshoot incidents, identify root cause, and implement preventative measures for Azure infrastructure, tools, and services. - Help manage and maintain Azure environments in accordance with corporate, security, and compliance standards. - Develop and implement Azure service health and operational metrics, including performance, availability, capacity utilization, redundancy, and cost. - Participate in prioritization and other DevOps work planning activities.   Leadership and Mentoring - Contribute to the internal cloud and architecture communities by participating in online forums, developing standards and patterns, and documenting solutions designs, which are shared across the community. - Develop strong relationships with other business and technical teams and mentor less experienced developers and/or engineers in the development of their cloud skills. - Be visible and inspire others to engage with and follow WRB’s cloud and technical strategies.

The Director, Network Engineering is an advanced technical leader; responsible for the ongoing, smooth and seamless operations of the network and telephony teams and is the escalation point for all network-related issues.  The ideal candidate will have strong people management experience along with hands-on experience with network equipment, protocols, and tools as well as related infrastructure.  This individual will be responsible for project organization and execution, and will participate in design, vendor evaluation/management, and implementation across multiple projects.  The Director, Network Engineering will provide technical direction and supervision globally in the development, implementation, and support of network systems and make recommendations in areas that require a high level of technical competency.    - Responsible for managing and operating the WRBC global network. - Provide leadership to effectively manage demands from projects, technology upgrades, and break-fix/enhancements; prioritizes and communicates work to stakeholders. - Support adoption of new technologies and tools and recommend capability improvements to network engineering; effectively research and recommend viable alternatives. - Champion CI/CD methods for configuration variation reduction and minimize direct production access. - Provides leadership and coordination on network engineering projects. - Lead service restoration for crisis/incident management events as needed, complete RCA and problem management steps for full resolution. - Ensure service level targets are met and address any service level deficiencies. - Partner with Information Security to mitigate cyber risk issues and emerging threats. - Responsible for upgrades, patches, as required, and meeting all security and compliance requirements. - Participate in audits and other compliance activities and provide information related to network-specific processes, practices, tools, and configurations. - Identify areas for process and efficiency improvement within Network Engineering; recommend prioritized enhancements and oversee implementation. - Measure and monitor network performance; proactively address issues before they become incidents. - Mentor and develop Network personnel to ensure all staff have the necessary skill sets to perform their job functions and meet departmental and individual goals. - Continue to develop technical and professional skills through trade publications, manuals, seminars, and courses. - Performs all other related duties as assigned. - Is subject to on-call 24 hours, 7 days a week.

The IT Contract and Vendor Management Analyst will be responsible for all aspects of the IT Contract and Vendor management function for the company. This includes supporting and coordinating with business process owners through the vendor selection and onboarding process as well as doing risk-based due diligence for existing vendors. This position will review current vendor management procedures to explore improvements in process efficiencies and controls.    - Manages the life-cycle of contracts from intake to execution. - Maintain status of risk assessments, contractual agreements, and contract expiration/renewals for all IT vendors. - Negotiates contracts in an ongoing effort to achieve cost savings/cost avoidance. - Familiarity with various contract types including NDAs, MSAs, SOWs, etc. - Coordinates vendor Proof of Concept (POC) efforts with IT Enterprise Architecture, business stakeholders, and vendors. - Administers the IT vendor management software (Archer). - Conducts ongoing vendor due diligence. - Reviews the IT vendor management process and explores improvements in process efficiencies and controls. - Researches and incorporates industry IT vendor management best practices with organizational practices. - Works with IT and business teams to review potential vendors and may assist with Requests for Proposal (RFP) / Requests for Information (RFI) - Collects and reviews vendor information and manages input from key stakeholders and relationship managers. - Works with Third Party Risk Management team to ensure completion of Information Security due diligence. - Works with Corporate Legal to ensure completion of contract review and due diligence. - Produces and distributes management reports for IT vendor management. - Maintains the IT vendor management database. - Audits the IT vendor database periodically to measure and report on data integrity and compliance. - Position will require travel of up to 10%

Joining Berkley Technology Services (BTS)’ UNIX Server team as a Co-Op offers you the opportunity to directly engage in the support, maintenance, and evolution of our expansive UNIX/Linux environment.  You’ll partner directly with our experience engineers to learn and build expertise around the Linux instances (AIX, Redhat Enterprise Linux). This offers unique hands-on experience with tasks that span server builds, file system increases, permissioning, as well as configuration standardization and management among others. You’ll also have opportunities to take ownership of projects that are highly impactful on our team with past projects having included tasks like supporting network time protocols to explore process improvements and proactively prevent systems from drifting out of time. Through all of this, our goal is to ensure you’re constantly learning. - Triage and resolve Incidents that arise within our environment related to Filesystem, CPU, Swap, login and group issues, etc. - Complete requests for Memory, Filesystem and CPU Increases - Learn and execute server patches, coordinating with our overnight support teams to ensure patches run as expected - Create playbooks in Ansible that facilitate automation of processes that include server provisioning, configuration management, application deployment, and other processes - Assist with vulnerability management initiatives including creation and implementation of patching for all Unix and Linux OSs - Learn Kubernetes and DevOps processes and assist with initiatives related to moving some workloads to Azure and a new Kubernetes solution.

Are you ready to manage a highly skilled team and push them to greatness?  We’re looking for you to provide strong leadership to drive delivery. You will be managing large scale enterprise level initiatives using Agile principles at scale. As a Technical Delivery Manager, you will curate and implement portfolio management practices that balance the portfolio of our investments and continuously align them to our strategic vision.   - Deliver Results.  Ability to thrive and produce results in a fast-paced, entrepreneurial environment.  Leverage problem solving skills to ensure plans deliver on intent. - Measure Value. You will prioritize high-value, high-need investments that bring value to the business. You will also continuously steer those investments and evaluate their alignment to the business value process chain of an organization. - Understanding Our Customers. Learn and empathize with our customers. Partner with key stakeholders to provide thought leadership to influence outcomes. - Build high performing teams. We expect you to understand what we do and why we do it. This will help you assemble teams/pods to maximize productivity and achieve business value. You will hold product and engineering teams accountable to their goals.

We are seeking an accomplished and visionary Vice President of Cloud Transformation and Operations with extensive experience in Microsoft Azure. This leadership role will be instrumental in driving the strategic planning, execution, and management of our organization's migration, optimization, and operational excellence on the Azure cloud platform. The successful candidate will demonstrate a deep understanding of Azure technologies, a proven track record of overseeing large-scale transformations, and a passion for innovation.   Azure Cloud Strategy and Planning: - Develop a comprehensive Azure cloud strategy aligned with the organization's business objectives, focusing on innovation, agility, and cost optimization. - Lead the evaluation of existing infrastructure and applications, identifying opportunities for migration, consolidation, and modernization. - Collaborate with executive leadership to define a clear roadmap for the organization's Azure cloud transformation journey. - Drive the design and architecture of scalable, resilient, and secure Azure-based solutions. - Provide technical expertise in selecting appropriate Azure-based services, ensuring optimal utilization and cost efficiency. - Partner with Information Security to establish best practices for Azure security, compliance, and disaster recovery.  Migration and Implementation: - Oversee the seamless migration of on-premises workloads and applications to Azure, managing risks and minimizing disruptions. - Define migration strategies, conduct impact assessments, and lead execution to ensure successful cutover. - Collaborate closely with engineering teams to refactor applications for Azure PaaS and IaaS deployment models.  Azure Cloud Operations and Management: - Develop and maintain operational frameworks for Azure cloud services, including monitoring, performance optimization, and cost management. - Lead incident response and problem-solving efforts, ensuring rapid resolution and minimal impact on operations. - Implement and promote automation, CI/CD pipelines, and infrastructure as code (IaC) practices for efficient cloud operations.  Team Leadership and Development: - Build and mentor a high-performing team of Azure cloud architects, engineers, and operations specialists. - Provide strategic direction, coaching, and growth opportunities to team members, fostering a culture of innovation and collaboration. - Drive skill development initiatives and Azure certification programs to enhance the team's proficiency. Vendor Relationships and Stakeholder Engagement: Azure Architecture and Solution Design: - Cultivate and manage relationships with Microsoft Azure representatives and other cloud partners. - Collaborate with internal stakeholders to gather requirements and ensure Azure initiatives align with business goals. - Communicate progress, challenges, and achievements to executive leadership and the broader organization

Are you ready to manage a highly skilled team and push them to greatness?  We’re looking for you to provide strong leadership to drive delivery. You will be managing large scale enterprise level initiatives using Agile principles at scale. As a technical delivery manager, you will curate and implement portfolio management practices that balance the portfolio of our investments and continuously align them to our strategic vision.   - Deliver Results.  Ability to thrive and produce results in a fast-paced, entrepreneurial environment.  Leverage problem solving skills to ensure plans deliver on intent. - Measure Value. You will prioritize high-value, high-need investments that bring value to the business. You will also continuously steer those investments and evaluate their alignment to the business value process chain of an organization. - Understanding Our Customers. Learn and empathize with our customers. Partner with key stakeholders to provide thought leadership to influence outcomes. - Build high performing teams. We expect you to understand what we do and why we do it. This will help you assemble teams/pods to maximize productivity and achieve business value. You will hold product and engineering teams accountable to their goals.

As a Sr. Software Development Engineer, you will be part of a fast moving and cross functional software engineering team that has a business first approach to technical problem solving. Being a member of this team, you would have the opportunity to contribute to transformation of the insurance business through technology.   - Working with various teams and stakeholders to create and maintain a technology ecosystem for multiple insurance brands. - Reviewing the work of others for accuracy, quality and functionality. - Proposing, communicating, and delivering solutions with other developers. - Keeping up-to-date with industry trends and technology developments. - Being highly involved in all phases of the software development lifecycle. - Mentoring other developers by giving them direction and helping them overcome challenges. - Interacting with other engineering teams to build tooling and processes.

This is the most senior role in the Infrastructure and Cloud function with global accountability.  The SVP of Infrastructure and Cloud is responsible for the delivery of all IT infrastructure and related technical operations along with enterprise architecture. This position has equal focus on operational execution and transformational initiatives and requires a high degree of collaboration with other technical and business leaders to ensure our solutions are business aligned.  This role ensures that day-to-day delivery of Infrastructure services meets or exceeds business expectations and works to ensure continual improvement on SLAs and communication.  He / she responds to industry trends by helping business leaders facilitate the decision-making process and providing actionable recommendations on initiatives and policies to help the organization innovate and drive toward targeted business outcomes.  This role is also the senior stakeholder and owns all relationships with externally sourced infrastructure and related technical operations capabilities.   Strategic and Operational Planning and Execution - Collaboratively sets the mission, vision, and strategy of the Infrastructure organization to maximize the success of business and IT enterprise initiatives. - Responsible for all operational infrastructure and works collaboratively to ensure a stable and secure environment. - Develops and controls the annual Infrastructure budget to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and is within plan. Creates a culture of continuous cost optimization. - Develops and executes a strategy to improve business value that the Infrastructure function provides, and continuously seeks to ensure alignment to customer needs.  - Provides strategic direction and oversight for the full life cycle of IT systems, working in close partnership with peers, and identifies where common approaches, solutions, and shared platforms provided by Infrastructure could drive efficiency.  - Helps the enterprise find the right balance between enterprise risk and agility. Steps up and communicates key technology recommendations to business and IT leaders to get buy-in. Build and Maintain Relationships - Builds successful stakeholder relationships with other IT and business key leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs. - Collaborates with the Chief Information Security Officer (CISO) to ensure infrastructure contributes to, embraces, and applies security strategy. - Collaborates with peer IT Leaders to ensure knowledge and insight can be freely shared. - Negotiates and influences partners and providers to ensure the best outcomes for infrastructure and the broader business. - Traverses organizational boundaries both horizontally and vertically to build the most effective stakeholder alliances. Drives Innovation - Partners with IT and business leaders to identify and prioritize opportunities for significant technology/process improvements. - Introduces innovative, differentiating infrastructure and related operations capabilities that enhance our overall competitive capabilities and enhance employee productivity. - Keeps track of trends and provides direction on what emerging technologies should be incorporated into Infrastructure products and services to successfully deliver overall IT strategy. - Seeks out new technologies and partners offering competitive advantage.  Pushes Infrastructure to lead in innovation, not just follow and support. - Develops and applies standards and minimal viable architectures informed by the business strategy. - Develops the maturity of Infrastructure to improve efficiency, deliver new innovations and increase collaboration with other IT and business areas (e.g., through Agile, DevOps, platform, and product approaches). - Champions Infrastructure involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities. Executes Against Business Priorities - Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources, including budget. Works with key stakeholders to measure and prioritize technical debt remediation. - Develops business cases that appropriately weigh costs and benefits and collaborates on decisions. - Improves IT resilience by executing strategies that improve reliability and disaster recovery readiness. - Continuously evaluates the business value of Infrastructure, including the use of metrics such as Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results. - Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets. This includes delivery of a comprehensive IT asset management program. - Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results. Team Leadership - Designs, develops and empowers a strong and diverse Infrastructure team. - Directs the development of an Infrastructure sourcing strategy and provides executive oversight for strategic vendor and partner relationship management. - Works with HR and the IT leadership team to develop and execute workforce plans that ensure Infrastructure can supply skilled resources to meet demand. - Builds a compelling employee value proposition for Infrastructure, attracting and retaining great talent. - Contributes to a culture of inclusion, learning, and transparency.

The Senior DevOps Engineer will play a visible and influential leadership role to evolve and maintain our Azure environments and services.  This role leads the creation and support of development and infrastructure pipelines that seek to remove human interaction with production systems and enable reproducibility across builds.  They enable development teams to deploy services on-demand and ensure that proper screening and testing of the code takes place within the pipelines.  This resource will also leverage best practices for configuring and maintaining Azure resources, including VMs, databases, and storage.  This role helps establish technical standards and patterns, creates tools and automated workflow capabilities, and builds cloud ecosystems that foster a high degree of innovation and enablement.   Solutions Development - Drive innovation by delivering Azure-based projects for the enterprise; including migrations from on-premises, CICD pipelines, rehydration practices, managing containers, cloud security, and elastic computing. - Work with development and other DevOps teams on building technical solutions that leverage established patterns for Azure and follow architecture strategies and guidelines. - Establish and implement cost containment practices that provide robust guardrails and effectively balance developer productivity with controlling consumption-based cost challenges. - Help evolve Azure solutions to a self-service deployment model. - Rationalize technology and tool recommendations. - Integrate solutions into the larger technical ecosystem to maximize impact and value.   Patterns and Standards Development - Identify pattern and standard gaps for Azure development and/or administrative services and determine potential options to address. - Research, develop, and drive the adoption of cloud-based design patterns and standards; align to Azure best practices. - Publish thorough documentation of Azure standards/patterns and drive adoption across business and technical areas.   Operations and Support - Troubleshoot incidents, identify root cause, and implement preventative measures for Azure infrastructure, tools, and services. - Help manage and maintain Azure environments in accordance with corporate, security, and compliance standards. - Develop and implement Azure service health and operational metrics, including performance, availability, capacity utilization, redundancy, and cost. - Participate in prioritization and other DevOps work planning activities.   Leadership and Mentoring - Contribute to the internal cloud and architecture communities by participating in online forums, developing standards and patterns, and documenting solutions designs, which are shared across the community. - Develop strong relationships with other business and technical teams and mentor less experienced developers and/or engineers in the development of their cloud skills. - Be visible and inspire others to engage with and follow WRB’s cloud and technical strategies.

Our organization is looking for a highly skilled and experienced Information Security Engineer who specializes in Azure Sentinel SIEM and security automation using Terraform, Kubernetes, and Docker. The successful candidate will be responsible for implementing and managing a comprehensive security program to protect our organization's data and systems from cyber threats. They will work closely with other members of the IT team to ensure the security of our infrastructure, applications, and data.   - Implement and manage a comprehensive security program that protects our organization's data and systems. - Design, configure, and maintain the Azure Sentinel SIEM solution to monitor and detect potential security incidents. - Develop and implement security automation solutions using Terraform, Kubernetes, and Docker to improve the efficiency and effectiveness of our security operations. - Collaborate with other members of the IT team to ensure that security controls are implemented throughout our infrastructure, applications, and data. - Perform regular security assessments and penetration testing to identify vulnerabilities and weaknesses in our systems. - Conduct incident response activities, including investigation, containment, and remediation of security incidents. - Stay up-to-date with the latest cybersecurity threats and trends, and make recommendations to improve our security posture accordingly. - Create and maintain documentation related to security policies, procedures, and standards. - Provide guidance and support to other members of the IT team on security best practices.

The DevOps Staff Engineer will play a visible and influential leadership role to evolve and maintain our Azure environments and services.  This role is intended to be a technically deep resource that seeks to implement automation through infrastructure and development pipelines and act as the subject-matter-expert for Azure tools and services.  This resource will also leverage best practices for configuring and maintaining Azure resources, including VMs, databases, and storage.  This role helps establish technical standards and patterns, creates tools and automated workflow capabilities, and builds cloud ecosystems that foster a high degree of innovation and enablement.   Staff Engineers lead deep, complex, or high-risk technical projects, and control the communication around them.  They support the organization by providing context and technical direction, defining technical specifications, and documenting processes.  They also play an important coaching and mentoring role by sharing best practices with other engineers and creating new opportunities for their growth.  They contribute to technical performance reviews, aiming to improve the technical capacity of the entire engineering organization.   Solutions Development - Facilitate innovation by leading Azure-based projects for the enterprise; including migrations from on-premises, CICD pipelines, rehydration practices, managing containers, cloud security, and elastic computing. - Work with development teams, DevOps teams, and InfoSec teams on building technical solutions that leverage established patterns for Azure and follow architecture strategies and guidelines. - Establish and implement cost containment practices that provide robust guardrails and effectively balance developer productivity with controlling consumption-based cost challenges. - Help evolve Azure solutions to a self-service deployment model. - Rationalize technology and tool recommendations. - Integrate solutions into the larger technical ecosystem to maximize impact and value. Patterns and Standards Development - Identify pattern and standard gaps for Azure development and/or administrative services and determine potential options to address. - Research, develop, and drive the adoption of cloud-based design patterns and standards; align to Azure best practices. - Perform Azure technology and tool evaluations, including proof-of-concept and feasibility analysis. - Maintain contact with vendors, industry peers, and professional associations to keep informed of existing and emerging Azure trends, standards, and technologies. - Publish thorough documentation of Azure standards/patterns and drive adoption across business and technical areas. Operations and Support - Troubleshoot incidents, identify root cause, and implement automated preventative measures (e.g., “self-healing”) for Azure infrastructure, tools, and services. - Help manage and maintain Azure environments in accordance with corporate, security, and compliance standards. - Develop and implement Azure service health and operational monitoring, including performance, availability, capacity utilization, redundancy, and cost. Leadership and Mentoring - Contribute to the internal cloud and architecture communities by participating in online forums, developing standards and patterns, and documenting solutions designs, which are shared across the community. - Develop strong relationships with other business and technical teams and mentor less experienced developers and/or engineers in the development of their cloud skills. - Participate in prioritization and other DevOps work planning activities. - Be visible and inspire others to engage with and follow WRB’s cloud and technical strategies.