Nautilus Insurance Group is seeking motivated candidates for our June 2024 EDGE program. The EDGE program offers classroom and practical instruction for candidates who wish to pursue a career in property and casualty underwriting. We are open to new graduates who are driven and have a foundation in insurance, risk management, or general business.   The program provides a unique opportunity for trainees to spend six months of dedicated time learning about insurance and the art of underwriting. They will learn about the insurance industry in general, all aspects of commercial lines of business, and the important job functions of an Assistant Underwriter. Training occurs in a variety of ways, including formal classroom setting, on-the-job training, project work, field trips, and mentorship with members of underwriting teams. Through this training, participants will learn to apply critical thinking and problem-solving skills as they underwrite submissions and manage their work items. They will gain a strong understanding of the core concepts of insurance and risk management and build valuable connections with industry leaders and fellow trainees.   While in the EDGE Program, participants also will attain the Associate in Insurance (AINS) designation from The Institutes. Nautilus recognizes the importance of formal designations as a way to build credibility early in one’s career and allocate weekly study time and reviews to prepare for the test.   Trainees, who successfully complete the program, are equipped with the knowledge and skills needed to excel as an Assistant Underwriter and transition out of training to actively handle work items with their underwriting team.   The EDGE program takes place on-site in our Scottsdale, Arizona office and will start in June 2024. Scottsdale, AZ is a vibrant location that is rich in culture, food experiences and beautiful scenic places to explore.  Relocation assistance is available.   The Training Program (first six months) - Attends all EDGE classes and events. Completes homework assignments and projects. - Receives a passing grade (80% or higher) on all exams and quizzes. - Work assignments – manager under the supervision The Assistant Underwriter Role (second six months) - Assesses and acts on new and renewal accounts to:      - Determine underwriting acceptability - Determine proper policy issuance - Quote assigned renewals (e.g. existing policies) - Provides administrative support by preparing and compiling reports

The Receptionist will answer incoming calls and direct callers to the appropriate team members.  Related tasks common to the Receptionist role will include front desk coverage to assist in supporting a consistent best first impression of services and facility for the end customer.  Receptionist will greet visitors and support their contact to appropriate team members.  - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. - Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. - Answers questions about organization and provides callers with address, directions, and other information. - Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. - Retrieves messages from voice mail and forwards to appropriate personnel. - Provides overhead paging for Company announcements and employee emergency calls. - Creates night and early close greetings as needed. - Updates visitor information and provides a professional first impression to visitors. - Participates in key roles during Fire Drill training practice with FMOS Team members. Maintains readiness of materials in the event of an emergency with current occupant listing and procedures to engage. Participates in the Office Service daily workflow types as assigned which compliment Team efforts, support in mass mailings and other correspondence needs.

Nautilus is seeking a Senior Product Implementation Specialist to work in our Scottsdale office – we are also open to remote arrangement for the right candidate.   The Senior Product Implementation Specialist works within product development to help drive the implementation of new products, execute on project tasks, and coordinate deliverables for each sprint.     In this role you will: - Execute tactical and strategic changes at the direction of the Line of Business leader to achieve operational plan objectives. - Support the Product Development team in prioritizing projects and initiatives to ensure the organization’s strategic and operational goals are met. - Assist with the development of forms for all three lines of business understanding the need to carve out the coverages, build coverage enhancements, and protect our portfolio. - Execute the manual changes within Umbraco system to keep our guidelines clear, concise and up to date with the underwriting philosophy of the line of business leader and underwriting leadership. - Maintains professional relationships with internal and external customers. - Act as a subject matter expert within the department to identify and provide training opportunities, provide business requirements to IT developers, and QA newly implemented product initiatives or projects. - Collaborate with other departments, including but not limited to: Production Underwriting, Marketing, Actuarial, Strategic Operations & Solutions and IT, to ensure successful implementation and communication of new initiatives and guideline changes. - Maintain working knowledge of all Commercial Lines products and programs, risk appetite and underwriting philosophy. - Create user stories for form releases/ form mapping changes and coordinate work efforts to ensure all parts of an initiative are executed in a timely manner. - Assist in the creation of form images in Vertafore and PPS libraries once form development has been completed. - Promote the understanding of project implementation workflows and the use of management software to track implementation when multiple divisions are involved. - Additional responsibilities as requested by Product Innovation Leadership. #LI-Hybrid #LI-Remote #LI-RS1

Nautilus Insurance is searching for Premium Auditor to join our team. The right person will be passionate about working for a company that is dedicated to providing exceptional customer experiences and creating a culture that values our pillars of Growth, Excel, Serve and Fun.   We are looking for someone who is highly motivated, organized, and has a positive outlook, along with a natural drive to learn, grow and problem solve.   JOB RESPONSIBILITIES - Completes and finalizes internal mail audits by obtaining needed information directly from the insureds by mail and phone.  Creates audit spreadsheets detailing correct exposures for all classifications by reviewing federal and state payroll reports, financial statements, and other payroll and sales reporting documents to assist in meeting unit production goals. Requests for additional documentation to insureds when necessary. - Reviews dispute information received from general agents, insureds or producers who are contesting an audit after it has been sent out for billing.  Decides if dispute information is valid to warrant a revision. Communicates directly with insured’s and their representatives to resolve audit disputes and premium due the Company. - Process and review audits in Direct Collections - Communicates with all Underwriting and external customers regarding exposures, classification changes or general auditing procedure questions and audit results. - Acts as back up to associate auditors to include completing vendor and estimated audits as needed.   - Interacts with team-members to encourage and foster a positive work environment.   - Participate with team on workflow efficiencies - Completes special projects assigned by management and perform other duties as may be assigned.

The Senior Claims Examiner’s primary job function includes efficiently and effectively handling intermediate-level, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   • Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. • Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. • Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. • Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. • Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. • Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. • Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. • Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at an intermediate level. • Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. • Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. • Composes and transmits Large Loss Reports and other detailed reporting documents as appropriate in a regular and timely basis. • Manages and monitors file caseload through the use of various resources. • Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements. • Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. • Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. • Occasionally participates in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. • Initiates appropriate communication with members of management and other Departments. • Attends internal and external seminars and other training events and provides feedback to peers and/or members of management. • Other duties may be assigned.     #LI-Remote

Nautilus is seeking a Senior eLearning Specialist.  In this role you will be responsible for improving underwriting performance by creating and managing appropriate learning processes and tools for employee and agent training and development.  This includes designing, developing and delivering training solutions on a variety of platforms including on-line classes, videos, webinars, podcasts and simulations. In addition, the Specialist will publish classes on our company website. This role will be located in our Scottsdale office on a hybrid schedule. - Work closely with subject matter experts and the training team to design and develop eLearning courses addressing underwriting and business skills - Develop interactive e-Learning courses using the Articulate 360 suite - Record and edit audio and video content with Audacity, Camtasia, and Vyond - Develop and administer testing and evaluation procedures - Create, update and maintain training resources for the Nautilus University website and Brainier #LI-RS1 #LI-Hybrid

This role is located in our Scottsdale office on a hybrid schedule.   To support the Chief Operating Officer by providing executive-level administrative support, clerical support, event planning, project support, receiving clients and visitors, arranging travel and correspondence, and scheduling meetings.   - Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives. - Prioritizes and manages multiple projects simultaneously. Follows through on issues in a timely manner. - Format information for internal and external communication – memos, emails, presentations, and reports. - Reading and analyzing submissions, letters, agendas, memos and determining significance; routing to appropriate personnel in a timely and efficient manner. - Prepare executive responses to routine memos, letters, or correspondence. - Prepare reports, collect, and analyze information; prepare presentations. - Organize team communications and plan events, both internal and off-site. - Contributes to team effort by accomplishing related results as needed. - Prepare and develop a records management system; maintain and recommend changes to the records system when appropriate. - Develop and utilize historical information; provide retrieval of information. Record meeting discussions and provide minutes. - Maintain inventory and office supplies. Anticipate office needs. - Maintain knowledge by attending professional and technical educational seminars and workshops; review publications; establish professional and personal networks within the industry. - Provide clerical and general office support to other executives as needed. Delegate tasks and responsibilities to other staff members when appropriate. - Maintains expense account records for assigned executives. - Meets and greets guests, agents, and vendors. - Answering and directing calls to appropriate parties, taking messages. - Communicates instructions to individuals and/or departments from executives. #LI-Hybrid

The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. - Directs and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels. - Composes and transmits in a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. - Other duties may be assigned. - Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. - Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. - Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provides feedback to peers and/or members of management.   #LI-RS1 #LI-Remote

To manage and provide leadership to the claims unit and to provide efficient and effective administration of claims handled on behalf of client companies. Foster company relations and promote the company’s presence in the marketplace.  Specific Duties - Interview, hire and train staff - Manage and guide the performance and professional development of staff through coaching and mentoring, including performance evaluations and salary reviews - Collaborate with underwriting on current and proposed policy language and new product development - Identify and communicate industry trends and/or portfolio claim developments that may impact company results, appetite or pricing - Proactively attends marketing, sales and account meetings to establish relationships with our agent partners and maximize the competitive advantage derived from the “Aspire Claim Experience” and our direct to retail business model - Oversee and participate in claim reviews or other value-added claim services applicable to individual accounts where those services are appropriate - Identify and implements strategies to reduce total claim cost and optimize company profitability - Consult with the underwriting team on an individual risk basis to assist with risk selection and the application of appropriate terms/conditions to ensure portfolio profitability - Identify claims with significant exposure and take a more active role coordinating a strategy for an appropriate resolution - Understands and utilizes existing technology resources and data to measure and monitor financial and performance trends - Facilitates the improvement of all systems applications utilized in the Department for successful and efficient claims handling and related workflow processes  - Responsible for managing projects related to achieving department goals (i.e., cost management, quality assurance, SIU, training and development, etc.)  - Review and approve coverage letters and responses to regulatory agency inquiries.  - Review and approve Large Loss Reports. - Occasional responsibility for handling claims that are very complex and/or involve sensitive or confidential information.    May perform other functions as assigned.

The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. - Directs and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels. - Composes and transmits in a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. - Other duties may be assigned. - Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. - Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. - Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provides feedback to peers and/or members of management.   #LI-RS1 #LI-Remote

The Claims Examiner II’s primary job function includes efficiently and effectively handling primarily basic, commercial third-party general liability losses in a “paperless” environment.  The assigned caseload may include up to one-half intermediate-level losses.  An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential. - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continues to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at a basic and frequently higher level. - Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. - Composes and transmits in a regular and timely basis Large Loss Reports and other detailed reporting documents as appropriate. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. - Demonstrated experience working with business users. - Other duties may be assigned. - Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provide feedback to peers and/or members of management.

Nautilus Insurance is seeking an Underwriting Manager  - this role is located in our Scottsdale AZ office on a hybrid schedule.   In this role you will manage the assigned Underwriting territories’ day-to-day operations to maximize production and underwriting results and ensure effective management of assigned territory.  The Underwriting Manager:   - Directly manages assigned underwriting staff and territory - Carries out responsibilities in accordance with the organization's policies and applicable laws - Interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in accordance with company policies, goals and applicable laws - Responsible for production, profitability and relationships with agents within that territory - Develops and executes strategic initiatives that support profit, growth, retention and customer service objectives - Provides leadership, direction and management in the risk selection process beyond the capacity of underwriting staff - Assesses agency performance and recommends the appointment, rehabilitation, or cancellation of agents within the territory - Tracks and assesses impact of large losses including making recommendations to modify underwriting guidelines/profile as needed - Provides assistance in underwriting of difficult, complex accounts and resolves issues beyond the authority level of underwriting staff - Reviews and monitors underwriting policies and submissions to ensure underwriting standards and performance objectives are met.  Takes corrective action when issues are discovered. - Allocates underwriting authority for staff, establishing their ability to accept risks, determine pricing and coverages, and place reinsurance - Creates, analyzes and interprets data from various reports - Plans regular agency contact and visits to agents - Works with other departments to develop and maintain state specific forms, rules and rates - Coordinates review of agency operational reviews and conducts the necessary follow up to assure timeliness of responses and monitor progress of opportunities identified - Represents the department, as requested by the Senior Leaders, in internal or external meeting or events - Assists with the development, marketing and communication plan for agents in an assigned territory - Assists other departments with customer complaints and develop recommendations as needed - Other duties and projects as assigned