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Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Business analysts are communicators, facilitators, subject matter experts, designers, trainers, planners, and more. They are responsible for facilitation of projects and project meetings, requirements definition and documentation services on technology projects for Company. They work closely with technology developers, quality assurance analysts and business subject matter experts to capture business requirements. Will be responsible for performing some Sarbanes Oxley testing.   • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: • Functional requirements (Business Requirements Document) • Use Cases • UI designs / wireframes • Utilize your experience in using enterprise-wide requirements definition and management systems and methodologies required. • Successfully engage in multiple initiatives simultaneously. • Work independently with users to define concepts and under direction of project managers and/or lead Business Analysts. • Drive and challenge business units on their assumptions of how they will successfully execute their plans. • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. • Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. • Develop requirements specifications according to standard templates, using natural language. • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. • Be the liaison between the business units, technology teams and support teams. • Supports and/or participates heavily in the development of training materials. • Performs Sarbanes Oxley testing as directed in support of requests made by CFO. • Prepares weekly activity report for Manager. • Other duties may be assigned.
ID
2021-6162
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Legal Bill Auditor is responsible for utilizing an electronic billing system to timely audit, review and pay all legal bills charged to the claim file.   This process includes determining the validity of charges through the utilization of attorney guidelines and industry standards.  Responsibilities also include resolution of all billing disputes, legal bill review appeals, educating law firms and staff on the bill review process, and analysis of billing discrepancies to determine law firm performance and billing trends.   -Review, analyze, and audit law firm invoices for compliance with the Attorney Guidelines through the utilization of an electronic billing system. -Conduct line by line review of invoices to determine accuracy, reasonableness and compliance with agreed upon fee structure between company and law firm. -Identify and group tasks to evaluate the progression of activities from start of case to closure. -Collect information needed via contact with law firm and claims’ staff to determine the reasonableness of time spent on tasks for completion of bill review process. -Identify billing discrepancies based on knowledge of Attorney Guidelines, industry standards and litigation history, and reduce invoices accordingly. -Discuss, explain and educate attorneys and claims’ staff on reasons for invoice reductions, bill review process and compliance with Attorney Guidelines. -Advise and work closely with Claim Managers, adjusters, and attorneys on billing discrepancies to determine the reasonableness of time spent and best course of action for resolution. -Assist attorneys, billing managers and claims’ staff on use of electronic billing system. -Utilize and create reports to determine law firm performance trends. -Identify firm billing trends and elevate to management. - Ability to work on special projects, as assigned. - Participate in staff meetings. - Be a champion and advocate for change, as needed, especially as it relates to new technologies and systems. - Assist with creation and delivery of training modules, as needed.  
ID
2021-6136
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Receptionist will use the phone console to answer incoming calls and direct callers to the appropriate team members.  Specific usage of the related tools; Receptionist Handbook, Jabber, along with Outlook Receptionist group email instructions will provide proper call distribution for the in-office team members and work groups respective to the callers’ customer service inquiry level.  Related tasks common to the Receptionist role will include front desk coverage to assist in supporting a consistent best first impression of services and facility for the end customer.  Receptionist will greet visitors and support their contact to appropriate team members.      Duties • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. • Answers questions about organization and provides callers with address, directions, and other information. • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. • Retrieves messages from voice mail and forwards to appropriate personnel. • Provides overhead paging for Company announcements and employee emergency calls. • Creates night and early close greetings as needed. • Updates visitor information and provides a professional first impression to visitors. • Participates in key roles during Fire Drill training practice with FMOS Team members. Maintains readiness of materials in the event of an emergency with current occupant listing and procedures to engage. Participates in the Office Service daily workflow types as assigned which compliment Team efforts, support in mass mailings and other correspondence needs.     Requirements   • High School Diploma or equivalent     Working Conditions and Physical Requirements   • While performing the duties of this job, the employee is typically required to sit and talk or hear. The employee is infrequently required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. • The employee must occasionally lift and/or move up to 10 pounds. • Specific vision abilities required by this job typically includes close vision, occasional use of depth perception, and infrequent need for distance vision, color vision, and ability to adjust focus. • The noise level in the work environment is usually moderate. • Most functions of this position are completed while sitting at one’s desk and working on a computer.    
ID
2021-6103
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
This position is responsible for teaching underwriting classes and acting as a subject matter expert for the Underwriting training team. Topics for classes include underwriting, coverage, risk and loss assessment, quoting new and renewal accounts, rating, business skills, and the use of underwriting systems.  Training methods include instructor-led classes, both in-person and via WebEx. This position works closely with instructional designers and may have to periodically assist with the instructional design role for assigned classes.  This position provides the technical underwriting knowledge needed to create new classes and update existing classes.  Training is conducted in small and large group settings.   • Facilitates new and existing underwriting and business skills courses. • Acts as a commercial underwriting subject matter expert and provides information needed for business skills classes. • Works with the department instructional designers to design and develop courses and training programs. May periodically assume instructional design responsibilities for assigned classes. • Administers testing and evaluation processes and assists in the monitoring of underwriter development.   Completes the necessary administrative work for classes including, but not limited to, coordinating announcements, scheduling, invitations and attendance.
ID
2021-6097
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Quality Assurance Analyst focuses primarily on providing high quality, cost-effective test functionality for use by IT areas to validate the quality of new and existing software applications.  The Quality Assurance Analyst will develop and execute test plans, test cases, scenarios, scripts or procedures in order to identify software problems and their causes.   • Review requirements, specifications and technical design documents to provide timely and meaningful feedback • Create detailed, comprehensive and well-structured test plans and test cases • Estimate, prioritize, plan and coordinate testing activities • Identify, record, document thoroughly and track bugs • Perform thorough regression testing when bugs are resolved • Develop and apply testing processes for new and existing products to meet business needs • Liaise with internal teams (e.g. developers, business analysts and product owners) to identify system requirements • Monitor debugging process results • Investigate the causes of non-conforming software and train users to implement solutions • Track quality assurance metrics, like defect densities and open defect counts • Stay up-to-date with new testing tools and test strategies
ID
2021-5993
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Completes the six-month EDGE training program and graduates as an Assistant Underwriter. The role of an Assistant Underwriter includes supporting the underwriting process and making appropriate decisions within assigned underwriting authority levels.  Also compiles data, performs routine tasks, and processes accounts.  Projects a professional company image through internal and external customer interaction.   The EDGE Program (first six months) - Attends all EDGE classes and events. - Completes homework assignments and projects.  - Receives a passing grade on all exams and quizzes. - Completes work assignments in an acceptable manner as assessed by the manager. The Assistant Underwriter Role (second six months) - Assesses and takes action on new and renewal accounts to: - Determine underwriting acceptability - Determine proper policy issuance - Quote assigned renewals (e.g. existing policies) - Assess exposures detailed in inspection reports - Review and assess claim activity - Provides administrative support by preparing and compiling reports - Effectively communicates (written/verbal) information to both internal and external customers. - Performs other duties as assigned.
ID
2021-5978
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Senior Claims Examiner efficiently and effectively handling intermediate-level, commercial first -party property and/or third-party general liability (GL) losses.    - Reviews and sets up new loss assignments in a timely manner in compliance with department guidelines and best practices.  - Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines.  - Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions.  - Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations.  - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and regulatory agencies.  - Pro-actively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with department guidelines and best practices.  - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes.  - Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at an intermediate level.  - Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel.  - Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements.
ID
2021-5525
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-party property and/or third-party general liability losses in a “paperless” environment.  An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential. - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interpret policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. - Directs and control the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels. - Composes and transmits in a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. Other duties may be assigned. - Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. - Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. - Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provides feedback to peers and/or members of management.
ID
2021-5398
Primary Location
US-AZ-Scottsdale
Loc2
IL, Chicago - 550 W Jackson Blvd - 3rd Floor
Loc3
VA, Glen Allen - 4820 Lake Brook - Suite 200
Loc4
TX, Dallas
Loc5
GA, Atlanta - 2 Ravinia Drive - Suite 1000
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Provides support to the underwriting process, making appropriate decisions within own underwriting assigned authority levels.  Reviews insurance applications and processes accounts.  Projects a professional company image through internal and external customer interaction.    - Assesses new and renewal accounts to determine acceptability based upon NIC underwriting guidelines and authority granted. - Reviews new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, addresses discrepancies as needed, and enters information into appropriate systems. - Establishes types and limits of coverage to be provided. - Creates, analyzes and interprets data from various systems and underwriting resources. - Responsible for monitoring production, profitability, and maintaining agency relationships. - Collaborates with underwriting team as well as other departments on underwriting philosophy. - Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. - Consults with agency staff to obtain additional information on existing accounts. - Promotes consistency amongst underwriting teams by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. - Maintains confidentiality with discretion and integrity with both internal and external information.
ID
2021-5357
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
The Project Manager role manages key stakeholder projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project. - Hands on leader assisting as necessary to get the project completed. - Leads and demonstrates value added principles to the team. - Coordinate internal resources and third parties/vendors for the flawless execution of projects. - Ensure that all projects are delivered on-time, within scope and within budget. - Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. - Develop a detailed project plan to monitor and track progress. - Ensure resource availability and allocation. - Manage changes to the project scope, project schedule and project costs using appropriate verification techniques. - Continuously monitors and notes risks and issues as they arise and elevates them to management. - Perform risk management to minimize project risks. - Ensures Agile/Scrum concepts and principles are adhered to, and is the voice of reason and authority making tough calls. - Facilitates discussion and alternatives or different approaches. - Brings disclosure and transparency to the business about development and grows trust. - Continually grows their craft learning new tools and techniques to manage themselves and a team. - Facilitates and documents all scrum meetings including daily stand up meetings, sprint planning and backlog grooming. - Supports the product owner and business analyst in backlog management and maintenance. - Documents / Grooms the backlog. - Drives the sprint and release planning.      
ID
2021-5303
Primary Location
US-AZ-Scottsdale
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
This role contributes to driving company results with a strong focus on agency relationships. Apply sound decision-making to underwrite business that contributes to a profitable Excess Casualty portfolio. Effective underwriting in the middle market binding space with working knowledge of General Liability, Commercial Automobile, Employer’s Liability, light Professional Liability. - Underwrite and analyze risk acceptability on light to moderately complex business by applying sound underwriting judgment and adhering to NIC company policies within established authority. - Determine profitable rate/price and capacity offerings based on individual risk exposure. - Handle an existing portfolio of Excess Casualty business ensuring profitability while maintaining the integrity of the product line. - Reviews new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, addresses discrepancies as needed, and enters information into appropriate systems. - Use multiple resources to gather and analyze information and use logic to underwrite complex risks. - Creates, analyzes and interprets data from various systems and underwriting resources. - Keep abreast of industry market trends, competition philosophy, products and distributions systems. - Maintain and foster positive agency relationships. - Negotiate skillfully in tough situations with both internal and external groups to settle differences in a professional manner. - Collaborates with underwriting team as well as other departments on underwriting philosophy. - Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. - Maintains confidentiality with discretion and integrity with both internal and external information. - Maintains familiarity with state laws and filing requirements within assigned territory to properly transact business within a state. - Monitors the amount of insurance in force on a single risk or group of closely related risks.  Evaluates possibility of catastrophe losses and takes necessary action, as needed. - Occasionally requested to assist with the development of special programs, underwriting procedures, and educational seminars. - Composes reports and business correspondence such as travel summaries, agendas, and meeting minutes. - Provides guidance and support to less experienced team members within the department. - Performs other duties as assigned.
ID
2021-5020
Primary Location
US-AZ-Scottsdale
Loc2
GA, Atlanta - 2 Ravinia Drive - Suite 1000
Loc3
IL, Chicago - 550 W Jackson Blvd - 3rd Floor
Loc4
VA, Glen Allen - 4820 Lake Brook - Suite 200
Company Nautilus Insurance Group
Location Name AZ, Scottsdale - 7233 E Butherus Drive
Responsible for planning, directing and overseeing the Underwriting Audit department, including managing and supervising the Underwriting Audit Coordinators. Sets and achieves department goals to support the company’s key strategic objectives.  Oversees the completion of individual files audits, conducts quality control on completed audits, analysis of results and trends, scheduling and provides communication of findings to underwriting management. Develops new audits based on company goals and provides agency consulting services as needed.   - Manages the work and production of the Audit Coordinators. - Provides oversight of the completion of audits on new business, renewals and quotes to assess the quality of the risk and quality of the file handling from an underwriting, pricing and policy construction standpoints, as well as adherence to established underwriting procedures and authorities. - Works with Coordinators to provide feedback to Underwriting Management (based upon review findings) to identify strengths in Underwriting talents and to identify opportunities to improve various underwriting criteria and/or requirements as relates to Company underwriting standards. - Develops new underwriting audits to reflect changes in underwriting philosophies and strategies. - Shares high-level trends with management. - Creates, analyzes and interprets data from various reports. - Works as direct contact with Regulatory for SOX compliance testing.
ID
2020-4375
Primary Location
US-AZ-Scottsdale

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