As a CMDB (Configuration Management Database) Configuration Manager, you will play a pivotal role in ensuring the integrity, reliability, and accuracy of our organization's CMDB, and the integration and support of the Configuration Management process to the other ITIL processes such as Incident, Problem, Change, Release. Your primary responsibility will be to oversee the configuration management processes, ensuring that all configuration items are properly identified, documented, and controlled throughout their lifecycle. You will collaborate closely with various teams to establish and maintain configuration standards, policies, and procedures, ultimately contributing to the optimization...

The Problem Management Analyst is responsible for managing problems using preventative methods and identifying underlying causes to help prevent future issues. They coordinate, standardize, and lead all problem management activities ensuring root cause, prevention identification and completion of follow-up tasks. As key stakeholders, they are actively engaged in the high priority incident management process and are responsible for ensuring permanent solutions are implemented.  They actively participate in the change management process to help evaluate the change’s impact and limit potential risk.    -

The Senior Systems Engineer is responsible for designing significant new functionality with a consideration of performance, stability, and supportability.  Review and provide feedback on business requirements to fully leverage technology to improve business functions.  Defines standards and design patterns / paradigms for system development within a team. Actively participate in the planning and implementation of systems, infrastructure and related hardware and software. Provide advanced troubleshooting for infrastructure, networking, security, and application issues.  Provide project architecture and oversight with in-depth technical expertise on infrastructure...

The Business Process Analyst will play a crucial role in supporting our change management initiatives by developing and implementing effective processes and learning strategies. This position requires a proactive individual with expertise in process optimization, instructional design, and change management principles. The successful candidate will collaborate with cross-functional teams to drive successful change initiatives and build a culture of continuous learning and improvement.   Key Functions/Duties of Position:

As an intern with the Berkley Experience and Support Team, you will have an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge.  This person will collaborate side by side with BTS employees in a variety of positions to complete challenging projects.  You will also get to interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry. Key Functions of this role:  -

The Information Security Engineer is responsible for implementing and managing a comprehensive security program to protect our organization’s data and systems from cyber threats.   They will work closely with other members of the IT team to ensure the security of our infrastructure, applications, and data.    - Identify and define system security requirements. - Design computer security architecture and develop detailed cybersecurity designs....

Join Our Innovative Insurance Data Team! We’re looking for a Senior Data Engineer with a deep understanding of insurance reporting and company operations. If you have a knack for mastering business data processes, system interfaces, and data structures, this is the role for you!   In this position, you’ll be tackling advanced tasks like ETL, cube...

The Unix Systems Engineer is responsible for the deployment and support of UNIX Server based operating systems.  Regular job responsibilities will involve making design decisions, developing team standards and documentation that is based on the goals of project initiatives and/or changing business needs.  The Unix Systems Engineer will be responsible for: supporting a variety of UNIX technologies including AIX and Linux, completion of customer and team driven projects, and resolving incidents, requests and tasks routed through Service Now. This includes participating in a 24/7 On Call rotation for Priority Level 3 and higher service calls. Key functions include but are not...

The Information Security Developer will be responsible for designing, implementing, and maintaining the organization's information security systems, programs and security as code. They will work closely with architects, developers and business units to ensure the protection of sensitive data and minimize the risk of cyber-attacks. - Thorough understanding of all Security domains. - Regularly collaborates with business partners to define Security solutions to mitigate ongoing threats. -

As a Staff Engineer, Cloud - you will be a key driver in advancing the technical excellence of our cloud infrastructure on the Azure platform. You will leverage your extensive hands-on experience in Azure core infrastructure components, Kubernetes and Terraform to design, optimize, and manage complex cloud solutions. Collaborating closely with teams, you will have the opportunity to set and enforce best practices, ensure scalability, reliability, and security of our cloud environment, and see projects to successful completion.   - Lead the design implementation of Cloud based...

The internship program at Berkley Technology Services provides highly motivated and qualified students with opportunities to gain first-hand experience, receive valuable on-the-job training and heighten business knowledge. Participating candidates will collaborate side by side with BTS employees in a variety of positions to complete challenging projects and tasks. Interns will have the chance to learn roles outside of the space they work in and get exposure to BTS as a whole. You will get the opportunity to interact with all levels of management, including personal interactions with all our Senior Leaders. The insight and knowledge you will gain will not only span technology, but the insurance...

As the Change Manager you will take ownership of a portfolio of

We are looking for a talented Senior Network Engineer

We are seeking a dynamic Senior Software Engineer to join our Sales & Marketing team as a technical leader. In this role, you will leverage your expertise to design and develop software applications, including CRM systems, that drive our Sales & Marketing initiatives. You will play a pivotal role in

We are looking for a Senior Software Engineer to serve as a technical leader on the CCM (Customer Communications Management) team. The Senior Software Engineer will utilize their skills to help build and design the modernization efforts for our Document Generation and Customer Communication platform....

The Sr Director, Site Reliability Engineering (SRE) is responsible for developing and implementing a comprehensive strategy for site reliability, encompassing scalability, performance, and reliability improvements. The role will align SRE objectives with overall business goals and technology roadmaps. It will foster the spirit of continuous improvement to the SRE and position it to benefit the organizational objectives across the Berkley Corporation.  

The Solution Architect helps lead the organization in the planning, development, and application of solution architecture to achieve business objectives and strategies.  They align technical initiatives, principles, and practices with WRB’s strategic vision, goals, constraints, technologies, and tools.  They span business and technical strategies as well as provide detailed design recommendations to individual solutions.  This role understands the relationship between business processes and enabling technologies over a multi-year time horizon so that better recommendations and better decisions can be made.   

The GRC Issues Management Specialist reports to the Sr. Director of IT GRC and is located in either Urbandale, Iowa, Wilmington, Delaware, or remote would be available for the right candidate. This is an exciting role for a dynamic GRC professional to become an integral part of a global Fortune 400 (W.R. Berkley) Governance Risk and Compliance program’s operational activities. This role may be filled at the Manager level based on the one’s ability to be a thought-leader, highly qualified subject matter expert, and hands-on professional with the experience and know-how needed to guide and accelerate their respective program. This position...

An Enterprise Architect helps lead the organization in the planning, development, and application of enterprise architecture to achieve business objectives and strategies.  They align technical initiatives, principles, and practices with WRB’s strategic vision, goals, constraints, technologies, and tools.  They are able to span business and technical strategies as well as provide detailed design recommendations to individual solutions.  This role understands the relationship between business processes and enabling technologies over a multi-year time horizon so that better recommendations and better decisions can be made.

The Information Security Architecture Manager at BTS is entrusted with a critical role in sculpting our Global Information Security Architecture framework. This leadership role demands a hands-on approach in the architectural design, strategic implementation, and management of security technologies and processes across various technology platforms. This role is integral in ensuring alignment with the overarching Global Information Security Strategy at WRBC.This role is designed for a visionary leader eager to drive the future of information security architecture at a global scale, ensuring the protection and resilience of Berkley...