Company URL: https://www.berkleytechnologyservices.com/

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure.  

The Director of Product Management - Digital will lead a team of Product Managers responsible for the enterprise digital platform. This role involves overseeing the strategic alignment of our digital technology team to our business goals, as well as the execution and measurable realization of those goals. The Director will act as a liaison between our Business Leaders and IT, ensuring effective communication and collaboration.

Leadership and Team Management:

- Lead and mentor a team of Product Managers and Analysts.

- Foster a collaborative and high-performance team environment.

- Provide guidance and support to team members in their professional development.

System Ownership:

- Oversee all changes to the digital platform, ensuring they align with business objectives.

- Act as the key link between our strategic direction and tactical execution.

Communication Liaison:

- Serve as the primary point of contact for the business regarding the digital platform.

- Facilitate the sharing of ideas and address issues promptly.

- Enable stakeholder engagement and form power user groups.

- Inform the Digital Steering Committee on top initiatives and critical issues.

Idea Vetting and Implementation:

- Lead a Lean Portfolio Management team alongside Engineering and Delivery Leaders, and a small number of Digital Business Owners to prioritize work.

- Engage with digital teams and management to understand their objectives.

- Identify and implement effective short- and long-term solutions.

Process Streamlining and Automation:

- Use quantitative and qualitative information to form opinions on which initiatives will drive the greatest enterprise value.

- Identify opportunities to streamline and automate manual processes.

- Collaborate with digital power users to enhance existing procedures.

Stakeholder Management:

- Build and maintain strong relationships with stakeholders across the organization.

- Ensure alignment between business needs and IT capabilities.

- Drive organizational alignment.

-Minimum of 10 years of experience in the insurance industry, with a focus on digital product management.

- Proven experience managing a team of Product Managers and Business Analysts.

- Strong understanding of digital platforms and the insurance ecosystem.

- Excellent communication and interpersonal skills.

- Demonstrated ability to lead cross-functional teams and manage complex projects.

- Experience with agile methodologies and product management tools.

Behavioral Core Competencies

• Flexibility
• Customer Service Oriented
• Operational Effectiveness
• Personal Ownership
• Quick Decision Making
• Team Builder
• Transformational Leadership

 The Company is an equal employment opportunity employer.