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Key Risk is looking for a skilled candidate with deep experience on the Microsoft SSIS stack. This role requires hands on expertise designing high volume repeatable ETL processes for large enterprise software and solutions developing very complex data transformations.
Principle Responsibilities:
- Responsible for the design, development and support of ETL (Extraction, Transformation and Loading) components, which will be used to move large amounts of data from source data and software application data stores into the optimized operational databases
- Tuning the ETL processes
- Creation of the technical and system specification documents necessary to support ETL processes
- Participate in development and execution of unit and system test plans
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Underwriting Assistant employees will be responsible to assist and support underwriters with the administration of quoting, rating and issuance of new business, quotes, renewals and endorsements.
Duties and Responsibilities:
- Policy rating (all states, multi-line).
- Obtain necessary information from Underwriters to complete tasks as needed.
- Work within established guidelines for processing quotes and issuing policies in our policy issuance system.
- Misc admin duties such as scanning documents, pulling posting notices and Proof of Coverage (POC) entry.
- Responsible for the administration of policy issuance from quote through issuance.
- Ensure that endorsements and policies are processed accurately and remitted back to the broker timely.
- Clear accounts in Underwriting System.
- Ensure electronic files are organized and setup for reviewing.
- Solicit renewal applications from the broker.
- Respond to Bureau Crits as necessary.
- Pull from the system or from other sources Loss runs and MVR’s as necessary.
- Process Audits
- Other Underwriting Assistant duties as deemed by the Environmental Regional VP.
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Surveys business operations and consults with policyholders and underwriting to determine the type and level of exposures and controls needed. Determines customers’ ability to control the exposures by gathering information through physical surveys, program audits, loss history analysis, comparison to industry standards and customer interviews. Provides training, mentoring, specialized technical advice and counsel to staff and customers. Assists Underwriters with risk selection and ongoing account management.
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Accepts, retains and prices moderate to high exposure commercial property and casualty insurance accounts in accordance with established underwriting guidelines and within delegated authority level. Manages assigned territory to achieve profitable growth objectives by properly classifying and pricing risks; building strong internal and external business relationships; analyzing competitive marketing data, identifying territory needs; and developing, implementing and monitoring action plans as appropriate. Serves as an underwriting resource by providing knowledge and insight to underwriting staff.
- Reviews renewal accounts by examining business operations, classification, contract forms and loss activity. Determines if account is an acceptable risk or if it will be non-renewed. Determines price in accordance with established underwriting guidelines and within delegated authority level. Reviews endorsement requests exceeding Underwriter and/or Underwriting Assistant’s authority level and takes appropriate procedural action.
- Assesses new commercial insurance risks and determines accurate classification of business, policy contract forms and pricing of risk. Works within broad limits and authority on commercial underwriting accounts of moderate to high exposure. Evaluates MVRs, financial reports, loss control reports, etc. Accepts and prices risk in accordance with established underwriting guidelines and within delegated authority level.
- Develops, expands and/or enhances agency relationships to promote profitability and growth of new business and the retention of existing business. Travels assigned territory and meets with agents to enhance business relationships. Educates agency staff on Company’s pricing and risk selection philosophy. Participates in the agency management process. Assesses the strengths and weaknesses of agencies and assists them in achieving the mutual goal of sustained profitable growth.
- Works in partnership with regional Business Development staff to identify new business opportunities from the agency force to assess, quote, inspect and accept. Collaborates to classify agencies within established marketing segments; analyze territory’s mix of business, production, and loss experience; establish agencies’ annual premium goals; and conduct quarterly and annual review of agencies’ profit and growth results.
- Effectively manages assigned territory to achieve established profitability, growth and retention goals. Analyzes agency results and competitive marketing data to identify trends and opportunities. Develops, implements and monitors action plans as appropriate. Monitors and reports on material changes within the territory’s legal environment. Reviews industry periodicals and journals, legislative actions and court decisions to develop a broader industry awareness and understanding of competition within the territory.
- Serves as underwriting resource to underwriting staff and agents regarding products, coverages and rating procedures. Provides professional development knowledge and guidance to Underwriter Trainees, Underwriters, Underwriting Assistants and other functional areas.
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The Premium Audit Representative provides support for the premium audit team by assigning and processing premium audits, and by responding to client, agent and underwriter questions and requests for information.
Principle Responsibilities
- Audit Processing/Billing
- Payroll Processing
- Review completed audits to ensure accuracy of calculations
- Process/bill an average of 200 completed audits per month
- Per guidelines, refer completed audits for approval prior to processing
- Per guidelines, track all audits requiring payroll and/or class code endorsement
Audit Assignment & Tracking
- Assign all annual audits to appropriate auditor or vendor
- Upon request, initiate, assign and track all mid-term audits
- Track outstanding audits and follow up for completion
Client Support
- Respond to underwriter, insured and agency partner requests regarding premium audits
- Per Company guidelines, provide copies of audit billing and worksheets, ensuring confidentiality of shared audit data
- Answer general questions on audit billing and pay-as-you-go payments.
- Daily telephone and email communication with agency partners, insureds and internal team members.
- Track audit disputes received from agency partners and insureds; forward as appropriate to the auditor or audit manager for resolution; follow up for completion.
Department Support
- Advise Premium Audit Manager of trends identified in audits.
- Participate in software testing, including current and future audit tracking platforms, policy systems, claims systems and related business intelligence software.
- Cross-train to support and back-up related functions, including unit statistical/policy reporting functions.
Other Responsibilities
- Professional Development – Develop job skills through Company training and the pursuit of industry designations
- Professional Relationships – Develop and maintain strong working relationships with all stakeholders, including insureds, agency partners, NCCI/State Bureau personnel and Key Risk/WRB associates (underwriters, Regional Vice Presidents, auditors, information technology, claims and other WRB companies)
- Client Service Infusion – support CSI program by promoting and upholding 4 key behaviors
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Join our team as a Commercial Lines Underwriter evaluating acceptability of individual risks and determining terms, conditions and pricing to achieve company profit and growth objectives. Work with agents/brokers to develop productive and profitable relationships and to ensure compliance with company underwriting guidelines.
Be a part of a high energy team with an entrepreneurial spirited company and have a meaningful impact in our organization!
Making an impact includes:
- Underwriting new business by reviewing the application for acceptability, requesting additional information, if necessary, and accepting or rejecting risks in conformance with company guidelines.
- Underwriting within authority set forth by Commercial Lines Vice President and within confines of company's reinsurance treaties and corresponds with agency to collect additional information.
- Underwriting renewal business by reviewing insured's file, producing agency's experience, nature and frequency of losses, loss control surveys, motor vehicle reports, and prior carrier loss experience.
- Assisting Commercial Lines Vice President in development of new products, pricing, or coverage's needed.
- Developing productive and profitable relationships with agents.
- Maintaining an established loss ratio.
- Meeting established production goals and delivers timely service.
- Serving as the staff liaison for the assigned line in disseminating line updates and developing staff.
- Traveling within the assigned territory to facilitate customer development and relationship through agency visitation and prospect calls.
- Pursuing a program of continuing education by participating in industry sponsored and company sponsored educational courses.
- Assisting in training of other personnel as directed.
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Carolina Casualty is looking for an enthusiastic individual to join our team. The successful candidate will be responsible for providing administrative claims support.
Duties and Responsibilities:
- Set up new claims, gather necessary information from policy systems, enter claim information into claim systems
- Support claim investigations, order police reports,
- Draft and distribute correspondence such as underwriting advisories and client contact letters
- Maintain data and reports and update Excel Worksheets
- Serve as first level of contact for external customer service inquiries
- Notify business partners by phone/email regarding messages, inquiries and claims issues
- Process expense/invoice payments
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Binding Authority Brokers will be assigned to a particular geographic territory or product category and will be expected to bind policies which have profitable written premium growth and favorable loss ratios in accordance with Binding Authority Broker Guidelines, Line of Business risk appetite, individual Binding Authority Restrictions, and Corporate Entity Binding Authority Agreement and related limited Binding Authority Conditions and Restrictions. Binding Authority Brokers may also be required to oversee the efficiency and effectiveness of other Binding Authority Brokers and Technical Assistants.
- Analysis, rating, and pricing of New Business and Renewal risks.
- Preparation of Declination correspondence (when required).
- Completion/updating of data entry fields in Workflow Management System.
- Adherence Binding Authority Guidelines, Line of Business risk appetite, and personal Binding Authority.
- Development, maintenance, and management of assigned producer relationships through visitations.
- Solicitation of additional information when needed.
- Evaluation of the performance of producer relationships to ensure Binding Authority Guidelines and goals are met.
- Awareness and maintenance of personal analysis and quality measures.
- Coordination of Loss Control services (as needed)
- Act as liaison with finance/accounting as needed.
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The W.R. Berkley Corporation (WRBC) Enterprise Program Management Office (EPMO) led by the Chief Project Officer (CPO) is responsible to execute operations improvement, business integration, and corporate transformation initiatives that span multiple WRBC entities. The Director of Project Management role reports to the CPO and requires working closely with teams of cross functional business partners, finance senior management and key technical teams across the organization to launch business programs and lead the teams through successful delivery.
The position will directly manage project management and execution teams, comprised of both internal and external business and IT partners in support of the delivery of large, mission critical EPMO-led initiatives. The role will also invest significant time in the continuing effort to mature the processes of solution delivery, reporting, and business relationship management that are necessary for enabling repeatable success and drive the adoption and implementation of global standards and processes. Additionally, the Director of Project Management is responsible for performing strategic business analyses, and acting as a liaison between the CPO and his reports.
Roles and Responsibilities:
- Responsible for identifying, documenting, and following up on key management issues, factors blocking/delaying decisions, and driving closure or creatively finding solutions to ensure overall productivity of the project teams.
- Develop communication materials and presentations for senior level leadership, including C-Suite stakeholders, and other key stakeholders as required.
- Manage tasks and responsibilities associated with the planning, directing, coordination, and support of specific high impact projects/initiatives that support the overall strategic plan of the business (from initiation through delivery).
- Support critical relationships with internal and external business partners.
- Define and enforce broad, companywide standards for the way new initiatives are scoped, designed and put into production.
- Apply expert knowledge of core technology and/or functional areas to coordinate program design and launch within schedule, scope, budget, and quality constraints.
- Report statuses and manage communications and escalations related to all EPMO-led initiatives.
- Mature the project and program management methodologies necessary for effective solution delivery.
- Develop and empower EPMO staff with the skills and abilities necessary to lead highâperforming teams and provide thoughtâleadership to the business in their issue areas within the EPMO.
- Communicate the successes of the EPMO at strategic intervals in order to win credibility and further influence the adoption of standards.
- Facilitate senior management meetings and committees, including managing agendas, and the collection, compilation and distribution of management materials as needed.
Provide leadership, direction, and assistance in direct support of the CPO and other executive team members, as needed. Partner with various players and stakeholders across WRBC to develop recommendations to advise WRBC management on high priority, high impact decisions.
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We are looking for an experienced BI / Data Analytics Professional to join our Business Intelligence team. The ideal candidate has exceptional analytical skills and is adept at solving complex problems and creating elegant business solutions. This role will be responsible for assessing various data sets and information in order to deliver key findings in support of business leaders.
Responsibilities
- Supports modeling and developing data warehouse programs of low to moderate complexity ensuring business needs are met. Analyzes metrics and supports audit of source data.
- Assists in identifying short- and long-term data and analytics goals related to business objectives. Measures the effectiveness of the data and analytics strategies in driving performance improvement.
- Assists in preparing ad-hoc and recurring reports using appropriate programming languages and software tools. Analyzes financial implications of business decisions and identifies approaches to resolve business problems. Monitors and reports on progress and results as requested.
- Analyzes current landscape and trends to assist in planning. Recommends changes to business strategies and tactics as appropriate.
- Creates files that include topics related to the industry, competitors, products, service innovations and trends. Works with specialists to develop, communicate and enforce standards for proper documentation and organization of electronic files, data and deliverables.
- Acts as a key contributor to all phases of the design and development lifecycle of analytic applications utilizing various BI technology platforms
- Authors design documentation, assesses technical feasibility for proposed solutions, writes code and develops automated tests
Demonstrates a high level of engagement and actively contributes to the overall goals of the Business Intelligence Team
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This position is part of the D&O underwriting segment for Berkley Select and supports the achievement of established department goals related to profit, growth, customer service and producer relations. Evaluate risk characteristics to determine potential business opportunities in accordance with guidelines and philosophy. Develop and maintain assigned brokerage relationships.
Responsibilities:
- Manage key and/or target broker relationships and expectations.
- Manage the expectations of and communicate underwriting decisions, requirements, and philosophies to brokerage community.
- Maintain producer / agency contact log information in electronic databases.
- Assist in distributing business opportunities to underwriting team members to achieve efficient and effective underwriting (based on work flow, ability and priority).
- Provide final approval and guidance on risk analysis presented by members of the underwriting department in accordance with authority levels.
- Evaluate risk characteristics of submissions to determine business opportunities in accordance with guidelines and company philosophy.
- Price, design and recommend policy format for quoted submissions.
- Review underwriting documents for accuracy prior to their release to brokers and/or company clients.
- Discuss, analyze and interpret Berkley Select policy forms and coverage issues.
- Suggest and/or develop endorsements.
- Provide research assistance in analyzing competitor forms.
- Discuss, analyze and interpret industry policy form and coverage enhancements.
- Assist with training other members of the underwriting and/or support staff on underwriting procedures.
- Receive, accept and follow up for and evaluate additional information for submissions on hold status.
- Follow up with producer to collect accurate lost quotation information.
- Receive, accept and evaluate binder conditions.
- Special projects as assigned.
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Develop, implement and maintain integrated marketing strategies/tactics to drive business results.
Main Job Tasks and Responsibilities
- Plan and implement online and offline marketing, including but not limited to tactics such as websites/landing pages, SEO/SEM, marketing database, email, mail, video, social media and display advertising campaigns
- Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Collaborate with internal teams to create landing pages and optimize user experience
- Collaborate with agencies and other vendor partners
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ESSENTIAL FUNCTIONS
The underwriter will help the underwriting team with tactical underwriting as well as strategic input to our future processes and service. Also providing superior underwriting response and service to our client services team for their property and casualty insurance needs. The underwriter will be a team player. As Intrepid Direct Insurance is growing, it is important that all employees work together to achieve our goals.
- Underwrite individual accounts per letter of authority
- Support underwriting VP on projects and product development
- Work with IT/Operations to automate services and tasks
- Create quote proposals
- On-line rating in all available systems
- Issue endorsements
- Communicate well with client services
- Develop a renewal process
- Work with urgency to complete client services requests
- Document all interaction with client services in our management system for record keeping
- Assist sales, client services and IT teams to make the customer experience better
- Answer incoming calls from client services request for quotes and endorsements
NON-ESSENTIAL WORK REQUIREMENTS
- Assumes other tasks and duties as assigned by management
- Participates in organizational meetings on a regular basis
- Attends professional and/or continuing educational seminars and classes
WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees of various departments
- Must exhibit professional behavior at all times while representing the company
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This position participates in development and support of data through incremental development of the Data Warehouse and then presentation to the business community through query results and/or reporting structures. This role includes defining, coding and maintaining the extraction, transformation and load of data to and from the data warehouse in conjunction with many independent data marts. This role participates throughout the project life cycle from planning to production implementation.
Major Responsibilities:
- Designs, develops, writes, modifies and implements software programming applications
- Convert data from various file formats to relational database (ETL)
- Experience with SSRS and T-SQL
- Create reports and/or electronic files as requested
- Participates in testing through test definition, review and validation
- Performs a variety of intermediate tasks
- Seeks input from manager and team members to apply experience and judgment towards accomplishing assignments
- Work with technical resources (internal and external) to ensure accurate translation of specifications into workable application code
- Work with business users on a day-to-day basis
- Perform all other duties as assigned
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ESSENTIAL FUNCTIONS
The underwriting assistant will help the underwriting team with tactical support for all processes and services. Also by providing superior response and service to our client services team for their property and casualty insurance needs. The underwriting assistant will be a team player. As Intrepid Direct Insurance is growing, it is important that all employees work together to achieve our goals.
- Work with underwriters on new and renewal business and achieve growth and profitability
- Has had limited authority to handle endorsement
- Support underwriters and VP on projects and product development
- Work with IT/Operations to automate services and tasks
- Create quote proposals
- On-line rating in all available systems
- Issue endorsements
- Communicate well with client services
- Develop a renewal process
- Work with urgency to complete client services requests
- Document all interaction with client services in our management system for record keeping
- Assist sales, client services and IT teams to make the customer experience better
- Answer incoming calls from client services request for quotes and endorsements
NON-ESSENTIAL WORK REQUIREMENTS
- Assumes other tasks and duties as assigned by management
- Participates in organizational meetings on a regular basis
- Attends professional and/or continuing educational seminars and classes
WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees of various departments
- Must exhibit professional behavior at all times while representing the company
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The SAN - Senior Systems Engineer is responsible for the design, documentation, implementation and support of the SAN infrastructure that BTS oversees. Job responsibilities will involve making design decisions, developing team standards, leading team initiatives and projects, and documentation that is based on the goals of project initiatives and changing business needs. This position will play a substantial support role involving different SAN related technologies, customer and team driven projects, handling incident tickets on a priority basis, and participation in service request orders to meet customer needs. A comprehensive performance management plan will involve the identification, discussion, and implementation of personal and business related objectives and goals aimed at career and team development.
Primary Duties & Responsibilities:
- To communicate with technical and non-technical individuals and teams
- Work in very fast paced and dynamic production environment
- Must be able to work independently with little supervision handling multiple tasks and priorities
- Superior problem solving and analytical skills
- Dependable, self-motivated, organized, strong verbal and written communication skills
- Explore and apply emerging technologies that will support business technology needs
- Act as lead technical manager within SAN team for key business and team projects as needed.
- Provide road maps for SAN infrastructure relating to application road maps and business needs
- Design, build, configure, and install SAN related equipment and technologies
- Assist and mentor SAN Administrators and Engineers with providing routine SAN configuration, including provisioning and zone security for all Berkley companies, as requested.
- Monitor and track the health and performance of the SAN infrastructure.
- Create and distribute disk utilization, capacity planning, and trending reports.
- Oversee routine online upgrades to required service levels for all SAN switches and arrays.
- Design, administration and upgrades of all SAN management applications and tools.
- Design, administration and support of snapshot technology and data replication between datacenters.
- Collaborate with System Administration teams to deploy best practices and stewardship of all SAN resources.
- Collaborate with other teams as needed to oversee their IO requirements and performance including Cloud-based needs.
- On-call rotation and off-hours work as required by change control procedures.
- Travel to DR site and company sites as required.
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Manages general ledger close, data collections, global data warehouse (finance subject area), financial reporting, budget data, training and financial guidance. This position will be responsible for ensuring that business objectives and business processes are aligned with technology to provide efficient and accurate financial data and reporting.
Responsibilities:
Manage monthly/annual financial closings to produce financial statements and analyses that are consolidated by the Corporate Controller.
· Document, and implement policies and procedures to ensure the integrity of financial information, maintain internal control and comply with US GAAP, US Statutory and tax accounting rules.
· Consolidate the various company data sets into a database for the annual budget process in conjunction with the AVP of Financial Analysis and Corporate Finance Department.
· Maintain accuracy of the accounting data and provide detailed information to management, incorporating analytical techniques.
· Help establish and refine regular financial and operating reporting as approved by senior management, ensuring that reporting deadlines and transparency are met.
· Communicate company accounting and coding policies to other departments/profit centers to ensure accuracy and consistency of the accounting and budget records.
· Follow-up and resolve ledger system errors and/or out of balance situations that may occur.
· Monitor closing period job runs including but not limited to Currency Translations, Year End Rolls, and other entries to general ledger as required.
· Maintain Treasury Accounting Rules and assist in training and maintenance of automated Bank Reconciliations.
· Monitor new processes to ensure adherence to policies and procedures as designed by Corporate Finance, included recommendations when needed.
· Coordinate with corporate tax compliance staff to assist in reconciliations from GAAP to Tax within the general ledger.
· Assist senior management in special projects and analyses.
The responsibilities listed above are not all inclusive but represent the general duties of this position of which may be changed from time to time to meet the Company’s needs.
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ESSENTIAL FUNCTIONS
The underwriter will help the underwriting team with tactical underwriting as well as strategic input to our future processes and service. Also providing superior underwriting response and service to our client services team for their property and casualty insurance needs. The underwriter will be a team player. As Intrepid Direct Insurance is growing, it is important that all employees work together to achieve our goals.
- Underwrite individual accounts per letter of authority
- Support underwriting VP on projects and product development
- Work with IT/Operations to automate services and tasks
- Create quote proposals
- On-line rating in all available systems
- Issue endorsements
- Communicate well with client services
- Develop a renewal process
- Work with urgency to complete client services requests
- Document all interaction with client services in our management system for record keeping
- Assist sales, client services and IT teams to make the customer experience better
- Answer incoming calls from client services request for quotes and endorsements
NON-ESSENTIAL WORK REQUIREMENTS
- Assumes other tasks and duties as assigned by management
- Participates in organizational meetings on a regular basis
- Attends professional and/or continuing educational seminars and classes
WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees of various departments
- Must exhibit professional behavior at all times while representing the company
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The Client Success Administrator will demonstrate superior customer service, insurance and industry knowledge and team leadership. Collaboration and team work is a must to continue to improve our CSA team. Deep technical knowledge on coverages, exposures, and risk identification will be needed for this position. Ability to solve complex business problems and issues, due to assignment over a book of business or assisting other team members.
ESSENTIAL FUNCTIONS
- An insurance expert in Intrepid Direct’s customer risk types.
- Outstanding communication skills; great listener and can present to groups.
- Interest and ability to take on technical projects and initiatives.
- Work directly with insureds and prospects to provide initial quotes, renewal quotes, and ongoing daily service.
- Create service best practices for our clients.
- Partners with Underwriting department to assist in risk selection.
- Provide outstanding customer service with each customer contact point.
- Commitment to sustaining our high renewal retention rate.
- Work with urgency to complete customer requests.
- Document all interaction with customers and prospects in our management system for record keeping.
- Assist underwriting, sales and IT to improve the customer experience.
- Answer incoming customers calls, request for certificates, endorsements, and quotes.
- Follow up with prospects to convert them to customers.
WORK REQUIREMENTS
- Assumes other tasks and duties as assigned by management.
- Participates in organizational meetings on a regular basis.
- Attends professional and/or continuing educational seminars and classes.
WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees of various departments.
- Must exhibit professional behavior at all times while representing the company.
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Security Automation & Metrics Engineer
The Sr. Splunk Security Engineer will be a member of the Berkley Information Security team. This team is responsible for identifying, developing and deploying cybersecurity controls across Berkley, leveraging the firm’s assets, network and data to identify threats. This role will partner heavily with IT, Networking, an Incident Response. This role will focus on creating meaningful security metrics and developing security automation.
Information Security has the responsibility of ensuring ingestion of various log types and data sources into our SIEM tool and production support of the environment. The role also involves use case development and ongoing upkeep per intel provided from various peer teams within the Cyber Security organization.
This role will focus on creating security metrics and security automation leveraging Splunk. The role requires a strong self-starter with a track record who can understand program objectives, standardized approach, and independently and proactively engage internal partners to align on an agreed upon solution.