As AVP, Claim Manager, you will be responsible for product quality, and performance of the liability claims professionals on your team and supporting the VP Claims Manager.   You may be responsible for maintaining a minor caseload, as determined to be appropriate by the VP Claims Manager.   - Select, lead, mentor, oversee, plan, and check the daily work of a team of General L - Liability, Commercial Auto & Commercial Excess Liability claims examiners. - Manage a team handling the most complex/severe claims within Berkley Environmental Auto and GL lines of business. - Provide guidance and direction to direct reports through a continuous process of management involvement and frequent claim file review. - Maintain a diary on direct report files, as well as a diary for your own files. - Employ proper claim handling techniques to protect the integrity of the brand and providing consistent service quality and streamlined processes to add value for our customers. - Recruit and interview examiners as necessary. - Train & coach examiners as appropriate and necessary to ensure their competency. - Attend depositions, mediations, arbitrations, pre-trials, trials, and other legal proceedings as appropriate. - Potentially maintain a minor caseload in which you handle, review and process claims with the greatest complexity. - Proactively manages team inventory and performance through reports. - Resolve coverage disputes with insureds and agents as appropriate. - Negotiate settlements as appropriate. - Provide performance input on team members. - Post timely and accurate, loss and expense reserves and reevaluate exposures regularly during the life of a claim.  Require and ensure that members of your team do similarly on their assigned claims. - Adhere and ensure that team members adhere to all statutory regulations, Unfair Claim Practices acts and Best Practices.

Must be capable of working under limited supervision and working with a remote manager.   In this role, the claims professional investigates, evaluates, negotiates, and resolves litigated and non-litigated property damage, personal and advertising injury, and claims of high exposure and complexity with significant experience/Focus on specialized claims in the area of construction defect with complex coverage and litigated claims.     - Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approval. - Investigate and evaluate liability. - Investigate and evaluate damages. - Manage litigation by assigning counsel from the approved panel where applicable, establish litigation plan and budget, coordinate with defense counsel, and continuously review the potential for resolution. - Establish timely reserves within authority and re-evaluate throughout the life of the claim. - Maintain up-to-date, appropriate file documentation and written file notes. - Maintain an active diary and productive file inventory. - Timely completion of all required large loss reporting. - Negotiate settlements within authority limit granted, and attend mediations, Mandatory Settlement Conferences, and/or Alternative Dispute Resolutions. - Proactively control the work product and expense of outside vendors. - Develop and maintain positive customer relationships and provide superior customer service. - Timely identify all potential opportunities for co-insurance, transfer of risk and/or subrogation. - Ability to Work with designated assigned accounts. - Recognize and investigate fraud.

The Assistant Underwriter will be responsible for providing Underwriters with the information necessary to make prudent underwriting decision and to support the underwriting life cycle from pre-submission through policy issuance and renewal. Key functions include but are not limited to: - Clear new submissions and maintain clearance system - Collect, organize and save new and renewal broker submission data - Manage due dates for quotes, binders, file set-up and policy issuance and keep underwrite apprised - Assist in setting up policies for issuance as directed by the underwriter - Review policies to ensure they are issued based upon the terms and conditions outlined by the Underwriter - Produce endorsements accurately as directed by underwriter - Examine and evaluate policy documents including declarations, applications, signed forms for proper formatting, spelling and grammar and accuracy - Interpret and analyze underwriting manuals/guidelines, rating manuals, forms, and workflows - Assemble and maintain insurance policy files (paper copy and/or electronic) as directed - Maintain knowledge of technical underwriting process and/or research information if needed; participate in ongoing training as necessary - Handle various requests and/or inquiries from producers and/or Underwriters through phone, in person, and written correspondence - Provide routine servicing of policies as needs arise including issuing of endorsements - Order various underwriting reports to compile data for the Underwriters - Inform Underwriters of any underwriting issues immediately - Perform administrative duties for the department including writing reports and business correspondence  

Nautilus Insurance Group is seeking a Renewal Underwriter dedicated to excess products.  This role will be located in our Scottsdale office.  We may also consider remote candidates.   The Renewal Underwriter provides support to the underwriting process, manages their assigned renewal book of business,  and reviews insurance applications on renewal accounts and makes the determination of appropriate terms to be offered.   Specific duties: - Processes prerenewals by generating monthly reports and compiling/analyzing required information. - Responsible for monitoring renewal production, profitability, and maintaining agency relationships. - Utilize underwriting expertise and authority guidelines to independently make decisions within granted letter of authority on renewal accounts. Establishes types and limits of coverage to be provided. Issues quote and negotiates terms with wholesale agents. - Utilize coverage understanding to assess potential exposure and make judgements regarding appropriate form attachment and fill-in form verbiage on renewal accounts. - Reviews renewal accounts to assess acceptability and compliance with Underwriting Guidelines, addresses discrepancies as needed, and documents action in appropriate systems. - Consults directly with agency staff to obtain additional information and/or address concerns on existing accounts. Also responds to agent-initiated mid-term coverage requests within granted letter of authority. - Maintains current territorial expertise regarding market conditions, trends and state-specific nuances that impact may exposure. - Creates, analyzes and interprets data from various systems and underwriting resources. - Promotes consistency amongst Underwriting Team by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. May also collaborate cross-departmentally, as requested. - Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. - Help develop new processes and procedures within newly developed Commercial Excess division to streamline work and increase efficiency. - Maintains confidentiality with discretion and integrity with both internal and external information. - Performs other duties as assigned. #LI-RS1 #LI-Remote

Enterprise Risk Management (ERM) Team: Our key risk management aim is to maximize Berkley’s return on capital over the long term for an acceptable level of risk. This requires regular interaction with senior management both in corporate and our business units. The ERM team comprises ERM actuaries and catastrophe modelers responsible for identification, quantification and reporting on insurance, investment, credit, and operational risks. The ERM team is a corporate function at Berkley’s headquarters in Greenwich, CT.   The Role: The successful candidate will collaborate with other ERM team members on a variety of projects with a focus on casualty accumulation, catastrophe modeling, cyber insurance, and emerging risks. The candidate is expected to demonstrate expertise in handling both quantitative and qualitative information. The candidate will participate in discussions with leaders from business units as well as senior executives from other corporation functions. Actuarial exam support will be provided for candidates who wish to pursue an actuarial designation.   Casualty Accumulation • Support the development of the casualty data ETL process. • Analyze and visualize casualty accumulations by insureds, lines, and industries to deliver valuable insight to business leaders. • Help create casualty catastrophe scenarios by studying historical events and emerging risks. • Model complex casualty reinsurance protections.   Cyber, Climate Change and Other Emerging Risks • Assist with monitoring of cyber insurance exposures and modeling of cyber catastrophe events. • Perform research on emerging risks, including climate change, and quantify their impact on property and casualty lines, invested assets as well as general business operations.   Other Risk Assessment and Reporting • Measure and monitor property and workers compensation risk aggregation. • Aid in ERM reporting routines, including deliverables to senior management as well as rating agencies and regulators. • Assist with automation and management of key risk processes and projects. • Support the implementation and maintenance of the risk assessment processes across the domestic and international business units.   Please provide a one-page resume when applying.

The Senior Underwriter will be responsible for evaluating and determining risk acceptability, pricing and coverage for excess liability insurance within company underwriting guidelines and profitability goals.   Meet and maintain the production, profitability, and service standards established for the company. Manage and maintain good Wholesale Broker relationships. Key functions include but are not limited to: - Review new and renewal commercial insurance risks and determine accurate classification of business, policy contract forms and pricing of risk  - Review operations, exposures and controls, claims and loss information on individual risks. Use this information to evaluate accounts and develop pertinent attachment, limits, pricing and coverage solutions - Responsible for achieving predetermined premium goals and profitability objectives, effectively executing the company underwriting philosophy and assuring compliance of underwriting best practices - Assist in developing new products, coverage enhancements, and procedures that drive production and processing efficiency - Maintain quality and time standards as established - Cultivate effective broker relationships; conduct broker visits, communicate expectations and make recommendations for proper action(s) when appropriate - Identify and cultivate brokers with new business opportunities - Develop presentations to be delivered to the broker, retail agent and/or insured detailing coverages, pricing and services - Build and maintain productive relationships with internal service teams including Claims, Finance, and Actuarial to develop best practices and deliver world class service both internally and externally - Maintain current knowledge of the regulatory environment (state/federal rules and regulations) pertaining to the industry;  exhibit desire to continue education in the insurance field - Display positive image in the marketplace with all clients, including broker contacts; maintain positive, professional appearance - Exhibit high level of technical underwriting expertise, leadership and professionalism

We have an opportunity for an IT Project Manager to join our Berkley One team! As a partner to the business reporting into the CIO, you will drive the planning and execution of strategic programs and projects across Berkley One business units and serve as a key differentiator in execution excellence.  You will manage a complex portfolio of projects, both technical and non-technical, that impact our core business capabilities. This role will partner closely with the IT Delivery Lead to ensure alignment between the IT and Business Delivery plans and manage any changes to scope, priority, and schedule.  As a member of the PMO this role will also be responsible for the evolution/maturation of the project execution processes/capabilities of Berkley One.   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!     Key functions include but are not limited to: - Lead strategic business projects that cross all levels and functions within Berkley One, in support of the ongoing growth and development of operational maturity - Manage multiple projects at a time, organizing cross-functional project teams using Berkley One program management standards, to drive execution excellence - Maintain the annual roadmap by working closely and collaboratively with Business Stakeholders and Execution Leads to understand business needs and scheduling challenges - Identify dependencies, risks and upcoming challenges and work to coordinate, mitigate and avoid project slippage - Work closely with the Senior Leadership Team and functional area leaders to define and refine business strategies into actionable items; developing business cases where necessary - Influence key stakeholders to create consensus and buy-in around project recommendations or risk mitigations - Regularly communicate and present project schedules, statuses, and updates to various team members ranging from junior to executive level - Perform project close-out steps to include identifying lessons learned/best practices to inform the success of future projects - Apply continuous improvement methodologies throughout the project management lifecycle - Demonstrated expertise at maintaining and applying contemporary Project Management practices to advance Project Management at Berkley One while performing the role  

As an Agency Sales and Marketing Manager (ASMM), you'll be responsible for implementing all agency management and distribution strategies.  You will report direction to the Regional VP and have matrixed relationships with the underwriters and corporate Marketing. The ASMM position works with the RVP in managing agency expectations and executing growth, profit and relationship building.   What you can expect: - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal mobility opportunities  - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education   We'll count on you for: - Growth: new business renewal retention and mix of business. Balanced by size, industry, class, LOB and CAT exposure. - Profit: Loss Ratio, rate achievement, combined ratio and ROE. - Expense Management: Control expenses within designated budget - People Development: Coaching and mentoring the underwriting team on sales skills and utilization of tools such as the New Business Pipeline Report. - Territory Management: Building relationships with key agents, brokers, regulators and insureds. Understanding best opportunities and ability to put resources in play to maximize results.

The Claim Specialist - Auto/Bodily Injury position is responsible for the quality handling and resolution of non-litigated claims including commercial auto claims in a timely and professional manner with emphasis on providing quality service while controlling expenses. This position routinely handles claims involving coverage issues, significant injuries, contractual liability issues, and other claims that require specialized handling.   What you can expect: - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal mobility opportunities  - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to: - Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on non-litigated casualty claims. - Manage bodily injury claims, auto material damage claims and total loss claims process. Includes vehicle appraisal procedures, diminished value, vendor networks, subrogation demands, salvage procedures and heavy equipment appraisals.                                     - Establish timely and accurate claim and expense reserves. - Negotiate and convey claim settlements within authority limits.              - Participate in regional round table meetings as needed. - Write Reservation of Rights and Coverage Denial letters and other complex correspondence. - Maintain an effective dairy system and document claim file activities in accordance with established procedures. - Manage file inventory to ensure timely resolution of cases. - Handle files in compliance with state regulations.      - Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.     

  As a Commercial Lines Underwriter, you'll evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks. You'll partner with agents to manage a challenging and/or complex book of commercial business or agency relationships. We'll trust you to demonstrate complex decision-making with little or no supervision, recommending quality exceptions where appropriate to maximize profitability and meet business plans. You'll support marketing activities to agents and actively participates in the agency management process. You'll serve as a mentor providing technical support, training, and problem solving for other underwriters.    What you can expect: - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal mobility opportunities  - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to: - Analyze commercial lines accounts to make decisions based on individual risk characteristics, exposure analysis, hazard recognition and control.  Utilize underwriting guidelines to ensure compliance with state regulations.  Within delegated authority levels, accepts, rejects or modifies new and/or renewal business to ensure a profitable book of business.   - Prices business according to Company underwriting and pricing guidelines.  Assist less experienced underwriters in the handling of high hazard or more complex accounts.  Ability to use creativity and underwriting knowledge to write risks and retain business. - Partner with Territory Managers to support marketing activities by developing ongoing relationships with agents to discuss market appetite, quality and profitability of submissions, service standards, and underwriting and/or product changes.  Communicate with agents on underwriting issues including decisions on cancellations, declinations, exposure concerns, and survey results. - Partner with Territory Managers to identify issues or patterns and works to resolve or improve them; participates in agency planning and review processes; and may identify sales and marketing opportunities.  Take a lead role relative to Key Account review and recommendations. - Travel, with or without Territory Manager, to assigned agent locations to develop agency partnerships.  - Train and educate agency staff on Company products, services, processes, and underwriting philosophy.   - Assist in training and serve as a technical resource to other underwriters as needed.  - Attend industry workshops/meetings each year.

We have an opportunity for a Corporate Accountant (Entry Level) to join our Berkley Accident and Health (BAH) team! You will be responsible for accounting and reporting related to the business unit’s reinsurance programs and Group Captive business segment.  You will also provide support to the Finance Department for a variety of monthly, quarterly and year-end financial reporting activities.   This position will be based in our Hamilton, NJ office   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions include but are not limited to: - Participation in monthly, quarterly and annual financial statement closing processes - Responsible for the production of monthly cession statements for recording reinsurance activities into the general ledger and reporting financial results to our captive reinsurers; Quarterly and Annual Schedule F Reporting - Monthly reconciliation of trust accounts and collateral; preparation of reinsurance settlements and payment requests to settle open balances with our captive reinsurers, including profit share and collateral drawdown calculations - Support Controller with the production and analysis of a variety of key financial statements and reports

Berkley Aspire has an exciting opportunity for an Implementation Lead within the Strategy, Operations & Innovation group.  The preferred location for this role is on site in our Scottsdale headquarters.  We will consider highly qualified candidates in either our Richmond, VA or West Chester, OH locations.    The Implementation Lead is the primary point of contact and resource within Berkley Aspire for external stakeholders.  This leader represents the business interests of the Berkley Aspire, during implementation of new platforms, ongoing upgrades and enhancements and ongoing maintenance of existing platforms.   The Implementation Lead is also the primary resource and point of contact internally, responsible for engagement of key stakeholders within Berkley Aspire to understand and represent their perspective, as well as answer their questions.      We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!   As Berkley Aspire undergoes a transformation from legacy to state-of-the-art scalable platforms, the Implementation Lead will play a critical role in aligning organizational resources to ensure these new platforms match our business needs, strategy and vision.   We are looking for someone who is highly motivated, organized, and has a positive outlook, along with a natural drive to grow, problem solve, think outside the box and is analytical.   A successful candidate will have strong collaboration skills to work with all levels of the company and the ability to handle multiple assignments within a professional working environment. Must possess a sense of ownership and be accountable for their work. - Develop a deep understanding of the business needs around each existing, proposed, and in-process platform upgrade including, but not limited to Guidewire. - Purposeful and active engagement with the technology support teams at WR Berkley - Participate in segment-level and corporate-level planning sessions, with the ability to represent the perspective and requirements of Aspire stakeholders and leadership - Be available and able to answer questions, both technical and operational, to leadership, management, and key stakeholders regarding existing, proposed and in-process platform upgrades. - Consult with leadership and assigned project team to identify scope/specifications and business needs, write proposals, prepares risk assessments for projects. - Identify gaps, overlaps, conflicts, and barriers to modernization and communicate in a timely manner to resolve. - Act as a liaison to key stakeholders within Aspire, Berkley and other entities and integrate the workflow in these areas in support of company and business unit strategy. - Handle the interfaces between projects, acting as a liaison between project managers and directors, to ensure collaboration and coordination between business unit leadership, program/project development staff, senior management, technology support, customers and, if necessary, vendors and outside consultants. - Provides feedback and makes recommendations to assist in the prioritization process. - May perform other responsibilities, as assigned. #LI-RS1

The Sr.Business Analyst consults with client companies to gather business requirements to bridge the needs of the business with the use of IT.  This includes determining client and organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations.   - Works with end user to complete business requirements for multiple and/or high company profile projects. - Provides Subject Matter Expertise and deep functional product expertise, including upstream/downstream impact of changes. - Provides business expertise and understanding for Business Configuration Analyst, Business Analyst, and Business Test Analysts on projects. - Able to make multiple recommendations on how to improve the business processes/workflow. - Acts on a consultative role to provide resolutions to complex problems. - Provides strong customer relationships and has good understanding of how corporation/company operates. - May assist with completing functional testing on assigned projects. - Assist with resource planning, project planning and time tracking. - Lead meetings with teams within company and/or customers regarding projects, enhancements and support. - Able to mentor new Business Analysts. - Travel for this position is up to 15%.

We have an opportunity for an entry level position as an Underwriting Analyst to join our Berkley Re America team! You will be joining an industry leading commercial-lines property and casualty insurance group, with a best-in-class track record for delivering risk adjusted returns to shareholders for over 55 years.   You will participate in a variety of learning experiences working closely with our Senior VP Account Executives to provide technical support for our Treaty and Facultative Reinsurance underwriting and marketing functions. Under their supervision, you will gain a broad understanding of the insurance industry, develop fundamental insurance product knowledge, build core underwriting skills, build relationships with brokers and exercise your critical thinking and analytical skills. You will receive on-the-job training in the fundamentals of insurance and reinsurance and get an opportunity to learn from colleagues in other Berkley operating units and you will be expected to work toward your CPCU professional designation.       This position will be based in our Stamford, CT office.   We have a welcoming culture valuing our employees – we trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!      Key functions include but are not limited to: - Assist in the analysis of reinsurance opportunities and processing of qualitative and quantitative data in support underwriting and marketing functions - Assist in the preparation of reports and analytics for underwriting and management review - Build and manage relationships with key brokers and clients - Execute special projects in pursuit of enhanced operational excellence - Network with key producers and clients and get hands-on experience in reinsurance deal-making and negotiation. - Participate in analyst training program with W.R. Berkley colleagues across the U.S.

The Business Analyst is responsible for performing the analysis required to support the development, maintenance and enhancement of applications used by the company and its business partners.  Reviews, analyzes, and evaluates business systems and user needs. Document requirements, tests system functionality, defines scope and objectives, and formulates systems to support key business processes.  Act as a liaison between IT and other business departments.  Key functions include but are not limited to: - Review and analyze project requests to determine impact to existing systems.  Translate business requirements into detailed specifications for use by the IT development staff/external providers. - Analyze and document current workflows, identify opportunities to meet project objectives, business processes, and make recommendations for future approaches. - Utilize user definitions, use cases and workflow diagrams to illustrate business problems. - Identify issues and escalate them as appropriate. - Lead meetings, e.g., business requirements review, testing strategy review, etc. - Actively participate in formal presentations to a variety of management levels. - Perform system/user testing as required; analyze and validate testing results. - Provide support and guidance to other IT personnel in business requirements documentation as well as system/user testing. - Act as a reference and provide support to application users with respect to questions arising from application/functionality adoption and use. - Perform rules authoring as required to support business requirements

The Chief Underwriting Officer provides strategic direction and leadership for the Underwriting functions at BTU. This executive leader will oversee underwriting profitability and leading/developing the underwriting department for success. This includes executive level business planning, developing team members, forecasting, industry risk selection, and guidance in insurance industry affairs in all states. - Provide high-level leadership, expertise and guidance in underwriting and insurance matters. - Participate in the overall leadership and management of the Company as a member of the Senior Executive Team, including strategic, operational, and budget planning. - Responsible for overall leadership and management of the underwriting staff in accordance with the Company’s policies and all applicable laws and regulations. - Daily management of the underwriting department to ensure the effective solicitation, selection, pricing, and retention of profitable business. - Implement underwriting strategies to meet market needs, including new underwriting programs, procedures, and products. - Assign underwriting authority to staff and establish and maintain controls to monitor their ability to accept risks, determine pricing and coverages, and place reinsurance. - Establish and maintain underwriting audit processes and controls to verify compliance with underwriting authorities, established guidelines, standards, and procedures. - Oversee underwriting of difficult, complex accounts and resolve issues beyond the authority of underwriting staff. - Collaborate with other departments regarding regulatory issues, accounting, processing, marketing, or other company issues. - Lead the assessment and implementation of ongoing process improvements in the underwriting department as technologies and business models evolve. - Develop and manage relationships with sister companies, W. R. Berkley, reinsurers, and vendors. - Identify employees for promotional opportunities and create development plans to prepare them for their next step within the organization. - Resolve performance issues consistent with company policy. Ensure compliance with company policies by all staff members. May perform other functions as assigned

Embark on an exciting journey as a Loss Control Representative Trainee with Acadia Insurance! This is your chance to be part of a structured training program that combines coursework, classroom learning, and hands-on experience that will provide the foundation for a career in insurance. Immerse yourself in the world of property and casualty products, risk management, underwriting philosophy, and cutting-edge strategies that define our industry leadership. Key functions will include but are limited to:   - Complete work and reading projects and pass required exams. - Establish good working relationships with colleagues and management staff. - Attain a basic working knowledge of state regulatory requirements for each line of business. - Under direct supervision, perform the basic functions of loss control. - Participate in job-shadow arrangements in various departments. - Participate in agency visitations with underwriters, claim representatives and/or loss control representatives to begin developing customer contacts. - Frequent travel, including overnights, is required.

Intrepid Direct is looking for a motivated Quality Engineer Intern to join our team for a 12-week period. This role will directly contribute to our manual and automation testing initiatives. As part of this internship, you will be paired up with a quality engineer to learn how to review requirements, write test cases, validate code changes, and conduct regression testing.   Key functions include but are not limited to: - Learn the ins and outs of a quality engineer. - Learn how to use Postman for API testing. - Convert manual test cases to automated tests using Playwright. - Execute test scripts from our automated smoke and regression test suites. - Participate in refinement and planning meetings to understand upcoming changes and impacts they may have on existing test cases. - Execute manual scripts and document the results accurately. - Develop manual test cases from acceptance criteria. - Learn to investigate, isolate, and track technical issues using automated and manual testing methodologies. - Follow existing documented processes and look for more efficient ways to accomplish desired outcomes. - Ability to concisely document and explain effects found. - Work with other team members to report and escalate blockers. - Participate in test case peer reviews. - Assumes other tasks and duties as assigned by management.

As a Director, Human Resources, you'll provide strategic human resources advice, guidance and leadership across assigned W.R. Berkley businesses. The position is responsible for the successful execution and legal compliance of human resources practices and policies.   We'll count on you for: - Leadership in the development and implementation of operating unit HR strategy and OU strategic business plans. - Works in partnership with VP, Human Resources, Presidents, and Segment EVPs to develop a solid people strategy that enhances the OU’s business strategy. - Skilled at managing employee relations matters and sensitive personnel cases while demonstrating high level professional skills to achieve successful outcomes. - Assist in the development and integration of new HR policies, procedures, systems, and practices. - Provide leadership and guidance on issues relating to equality and diversity and champion the companies’ commitment to equality and diversity. Lead the diversity initiatives at the OUs. - Undertake appropriate risk assessment in the human resources area at departmental and functional levels. - Provide dynamic and effective leadership and day-to-day management of the various human resources activities specifically focusing on employee relations and employee development. - Play an active role in supporting innovation and change across operating units.

Berkley Human Services is seeking a highly accomplished, customer service-oriented claims counsel to deliver superior claim results through the thoughtful execution of best practices in managing high exposure and complexity. These include professional liability, sexual abuse and high-exposure personal injury claims. This individual is expected to exercise significant judgment but will work within a highly collaborative team that most enjoys the problem-solving aspects of our work. - Investigate assigned claims through application of defined best practices. Actively develop information on reported claims, including specific facts of case, nature and extent of injury, standard of care and causation defenses, venue specific factors and other characteristics that impact claim severity. - Evaluate information obtained through claim investigations and estimate damage ranges for purposes of prompt identification of claims with potential excess exposure; apply ongoing triage rules to determine proper severity and assignment levels. - Directly manage and actively intervene on the most technically complex and highest severity claims within company inventory. - Timely recognize and evaluate claim exposures to establish accurate case reserves. - Execute effective claim adjudication strategies/tactics to help achieve optimal outcomes on exposures within and in excess of account retentions. - Cultivate strong business relationships with key personnel within current accounts, brokerage community, and law firms across the country. - Maintain effective working relationships with Underwriting, Risk Management, and Actuarial partners. - Aid in the development and modification of claim management practices, policies and procedures in furtherance of continuous process improvement culture. - Assist Underwriting and Actuarial in risk selection and pricing accuracy through claim due diligence for new and renewal business. - Utilize customer service skills with client contacts to advance business opportunities: - Identify service needs for claim, risk management and data mining strategy; - Understand renewal strategy; - Extend discussion with client beyond claim transaction and toward potential needs not immediately recognized by the decision maker; - Communicate effectively with team members. - Develop, or assist with development, of claims marketing content and utilization of content for marketing purposes. - Serve as mentor for claims associates and claims specialists; provide technical advice - Work with other departments on special projects or assignments - Maintain all State licensing requirements   May perform other functions as assigned.