The Senior Business Analyst is a member of a cross-functional team that develops, enhances and maintains systems that support business workflows. The Senior Business Analyst leads discussions with business stakeholders regarding new requirements and guides the Scrum team through an analysis of the impact of any changes on existing systems. The details of these discussions are documented in User Stories along with acceptance criteria that the change must meet.
- Actively participate as a member of a Scrum team supporting business processes and workflow.
- Perform detailed analysis of proposed system changes and work with business stakeholders to define the value that will be provided.
- Provides Subject Matter Expertise and deep functional product expertise, including upstream/downstream impact of changes.
- Provides strong customer relationships and has good understanding of how corporation/company operates.
- Collaborate with Scrum team members regarding solution design options and assist with the team understanding regarding the value that the proposed changes will provide.
- Assess business objectives and identify process improvements to support advancement of the objectives.
- Lead meetings with teams within company and/or customers regarding projects, enhancements and support.
- Define acceptance criteria and contribute to the definition of quality measurements
- Lead the triage of moderate to complex production issues and collaborate with the team to resolve each issue.
- Propose and implement continuous improvements in support of existing systems.
- Participate in the review of the team definition of done, working agreements and documentation standards.
- Able to mentor new Business Analysts.
As a Product Manager, you will be responsible for building software products that delight our customers and advance our business interests. Specifically, you will own the vision, strategy, design, and execution of a technology product, while also building consensus across your stakeholders and teammates.
Beyond that, we’re looking for someone with a high degree of ownership. And the way we tend to define ownership is in terms of your willingness to look critically at yourself and make changes. Problems are inevitable, and you are going to fail a lot. We are looking for people who will take responsibility for failures, learn from them, and reinvest that learning in their work.
Key functions include but are not limited to the following:
- Assist in defining product vision. Complete product planning and execution throughout the product lifecycle.
- Collaborate with business stakeholders and end users to understand and prioritize product requirements. Act as customer liaison for technical issues, product integration and development.
- Work closely with developers and cross-functional teams to ensure fulfillment of product performance.
- Deliver Results. You will curate the best ideas, hypothesize their value, and implement the most promising of them. You will constantly re-assess what we have built to make sure we are realizing actual value.
- Focusing on the Data. You will establish OKRs that define our goals and quantify our results. You will regularly review your indicators for actionable insights and you will host OKR Reviews to create cross-functional alignment.
- Understand Our Customers. You will keep yourself and our team highly exposed to customer feedback.You will use this exposure to anticipate customer needs and constantly improve their experiences.
- Saying no. You will help us choose the right problem to solve next. Sometimes you will have to say no to things. You will consistently weigh short- and long-term trade-offs while keeping a healthy bias toward the long term.
- Challenge the Status Quo. For various processes, you will understand what we do and why we do it. Then you will work across Business, Operations, Design, Data, and Engineering teams to reimagine how.
Handle the daily processing of disbursements for the Companies that we service while providing excellent customer service and maintain a high level of attention to detail.
• Processing of all disbursements for the Companies you are assigned through the invoice workflow system or interface files (claims, premium refunds, commissions).
• Coding of invoices and payment requests in Accounts Payable system.
• Assist with printing of checks and special handling.
• Respond to Company inquiries on payment and invoice submission.
• Provide excellent customer service.
• Verify approval on invoices and payment requests.
• Other duties as assigned.
This role will focus on assisting with the development and implementation of a newly formed business for W.R. Berkley. Candidate will play a key role in the strategic direction of the underwriting platform, business development and marketing strategies for the unit’s book of business, managing to produce and retain key accounts, and maintaining an acceptable profit by keeping abreast of market trends. In addition, this role will provide a key supporting role in the development of products, processes, guidelines, and the underwriting audit process.
- Responsible for the overall management, business development, analysis and monitoring of an excess energy book of business.
- Production and underwriting of new and renewal accounts.
- Development and management of business and broker/agent relationships.
- Ensure compliance with underwriting documentation rules and guidelines.
- Maintains an acceptable underwriting profit.
- Adherence to Berkley Specialty Excess underwriting guidelines and referral compliance.
- Participates in internal company training and continuing education.
- Remains current on new product opportunities as it pertains to market trends, appetite, and risk.
- Stays abreast and knowledgeable on market trends in terms of forms, coverage, and appetite to maintain competitiveness.
- Leverage skills and expertise outside of desk responsibilities, including participation in marketing/public speaking events.
Additional Responsibilities include:
- Provide support to the underwriting audit process.
- Support the drafting of policy language and coordinate with Claims and Legal to finalize wording.
- Act as a role model promoting company brand and culture.
- Assist with special projects and tasks, as directed by the President.
This role reporting to the President of Berkley Specialty Excess will focus on leading the development and implementation of a newly formed excess energy commercial casualty line of business for the organization. Candidate will lead a team of excess energy underwriters in the strategic direction of the underwriting platform, business development, marketing strategies, rating, guidelines development and audit procedures while maintaining a focus on profitability. In addition, this role will provide a key liaison role with underwriting operations, claims, actuarial (pricing and reserving), finance and other functional support roles.
- Support and actively underwrite/originate and service new and renewal business.
- Responsible for the overall management, business development, analysis and monitoring of an excess book of business.
- Ensure business is focused on proactively hedging market conditions while developing the highest possible profit.
- Engaging in the business planning and setting strategy for the unit.
- Provide input on the ongoing refinement of metrics utilized to evaluate underwriting of individual accounts relative to the portfolio of risk.
- Development and management of business - broker/agent relationships.
- Adherence to Berkley Specialty Excess underwriting guidelines and referral compliance.
- Participates in all internal company training and continuing education.
- Remain current on new product opportunities as it pertains to market trends, appetite, and risk.
- Stays abreast and knowledgeable on market trends in terms of forms, coverage, and appetite to maintain competitiveness.
- Leverage skills and expertise outside of desk responsibilities, including participation in marketing/public speaking events.
Additional Responsibilities include:
- Provide support to the underwriting audit process.
- Support the drafting of policy language and coordinate with claims and legal to finalize wording.
- Act as a role model promoting company brand and culture.
- Assist with special projects and tasks, as directed by the President.
As a Team Lead, you will work with the members of our Salesforce team to transfer technical knowledge and develop associate’s technical skills. These responsibilities will include enhancements to the application environment, ongoing support, and expansion of the application. The role will partner with more senior leaders to execute on the strategic roadmap. We are going to give you a lot of instruction and feedback in your first year in order to help you become highly effective in your role. We are looking for someone who will be dedicated to learning, taking action on feedback, and building great relationships with colleagues and operating units. Beyond that, we’re looking for someone with a high degree of ownership, who values completing work and admits failures. We are looking for someone who always seeks to understand the Why for things and who is biased toward validating ideas with data.
- Provides direct supervision of team including goals, budget, and personal development.
- Assists team with resolving problems and project implementations - includes development tasks.
- Directs tasks to team members to achieve agreed upon objectives.
- 70% of focus is within the directly managed team. Provides day to day communication required with peer associates and teams.
- Provides guidance to direct reports to develop technical and leadership skills. Focus is on developing a self-directing team and future leaders.
- More than 80% of time is focused on a 3-12-month planning period and single project durations.
- Provides training to lower level associates in the technology practice.
- Receives overall direction from manager and director level roles regarding short term operational and tactical planning.
- Closely monitors allocations and costs for internal and external resources.
- Generates new ideas and consults with manager to improve areas of responsibility.
- Collaborates with team members on technical direction of the application and provides recommendations to Management.
- Primary interaction point is with project managers, company functional or technical leads, and local team members.
- Travel for this position is approximately 10-30%.
A new opportunity has just become available, and we are looking for a Delegated Underwriting Executive to join our fantastic team in London.
Role and Responsibilities
Manage the underwriting risk of the portfolio in conjunction with the underwriters, including Line Slip due diligence and new business development specific to Coverholders.
- Develop streamlined approval and review processes for new, cancelled, and renewing binders.
- Always ensure that the best interest of our customers is at the forefront of our work and that all conduct aspects of Binding Authorities are brought to the attention of the Product Oversight Group
- Be a member of the Delegated Authority Working Group.
- underwriting matters across all classes.
- To provide the syndicate underwriting teams and wider business community with guidance and advice supporting the management and set up of delegated underwriting arrangements for all lines of business.
- Provide guidance and support for binding authority/coverholder appointment wording issues, working with the Senior Wordings and Technical Counsel as necessary.
- Manage and co-ordinate onboarding new coverholders, liaising as necessary with other business functions on relevant matters.
- Through efficient and effective due diligence ensure that all Coverholders are approved in line with WRBSML and Lloyd’s Minimum Standards.
- Ensure the Delegated Underwriting team meet established KPI’s and performance is appropriately monitored.
- Coordination of the monthly committee papers and reports.
- Assist with the audit process including appointment, scoping, scheduling, and ensuring remediation points are actioned.
- Liaison with Lloyd’s and regulators to keep informed of regulatory updates and other Delegated Underwriting related activities.
- Responsible for ensuring all data and administrative tasks are kept up to date through internal and external delegated underwriting systems.
- Support the other members of the team during busy underwriting periods/key project deliverables as required.
Skills and Experience
- Ability to communicate and explain complex issues clearly and succinctly.
- Ability to build trust and effectively network both internally and externally.
- Professional and approachable with a “can-do” attitude to successfully interact with senior management/colleagues/external suppliers.
- Good presentation skills.
- Ability to manage time, manage projects, meet deadlines, and prioritise effectively.
- Ability to influence stakeholders both internal and external.
- Good working knowledge of the Microsoft Office suite.
- Practical knowledge and experience of working with DUAs either from an underwriting or compliance perspective.
- Working knowledge of Lloyd’s minimum standards and the DUA Code of practice.
- Understanding of Atlas & DCOM.
- Awareness of Conduct risk and the extent to which this will impact DUA arrangements.
Our Benefits
You will receive a competitive salary and comprehensive reward package.
Our Culture
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures.
By choosing our organisation you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Under the direction of senior ERM team members, the Director of Corporate Catastrophe Analysis will help identify, measure and monitor risks which may be significant to the Berkley group of companies. Participate in the catastrophe management team by sharing knowledge, expertise, and information, and contribute to broader ERM projects. Model U.S. natural perils and terrorism accumulations for property and workers compensation business lines for several of the groups operating companies, and provide catastrophe modeling and analysis through the entire modeling cycle. Support the BRAm Treaty team through pre-bind modeling U.S. natural perils property, and perform certain elements of corporate reporting on catastrophe modeling, which include: RDSs, reinsurance segment reporting, ReMetrica group roll-up, and roll-up of U.S. Domestics in RiskLink. Communicate modeling results with the operating companies and assist them in fully utilizing these results in their pricing and exposure management. Maintain regular communication with the operating companies to understand business needs. Contribute and provide data and information to support rating agency returns and reinsurance placements. Collate and report on catastrophe aggregations, and assist with corporate reporting on catastrophe modeling. Develop broad exposure based models to estimate potential natural peril losses in business lines that do not fit within the commercial catastrophe models. Develop and implement reporting and data solutions using SQL Server. Design operations and procedures to improve catastrophe modeling processes. Participate in group assessment of potentially exposed policies during “live” catastrophe events. Perform in depth validation of vendor catastrophe models including evaluation of new model releases. Perform catastrophe modeling for both natural catastrophes and terrorism, including workers compensation, particularly in respect to related insurance coverage. Analyze large datasets with ability to manipulate and obtain pertinent information. Perform statistical analysis on output from catastrophe model to assist with reinsurance purchase. Utilize RMS or similar equivalent catastrophe modeling software. Use SQL coding, VBA programming and MS Excel to query data directly from the catastrophe modeling software. Participate in the talent acquisition process, the training of new hires, peer review, and analyze work produced by other members of the ERM team. Supervise 1 ERM Risk Analyst.
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The Director of Case Management is responsible for achieving operational excellence in the areas of nurse case management. This includes co-creating with the AVP of Operations and BMMS leadership team a vision for success, performance measurements, managing BMMS team toward these goals, and identifying opportunities for and driving to optimal injury rehabilitation outcomes, increased savings, reduced cost, and enhanced customer service. These efforts will support the organization’s strategic mission to improve and expand business and financial results.
- Provide leadership and executive guidance in the areas of nurse case management
- Direct all aspects of the nursing department
- Oversight of operations and business integration between BMMS nurses and clients (Berkley Operating Units) including SME contribution to the development of business requirements that drive technical solutions;
- Direct the nurse case management team to identify, generate and collect vital measurements and plans to maximize customer satisfaction, quality, and productivity/efficiency
- Drive process changes across the nursing department to improve Key Performance Indicators
- Oversee nurse case management projects as lead business/operational business SME
- Decision-making responsibility consistent with directing daily nurse case management operations consistent with leadership vision
- Lead the interview, hire and orientation processes for new members of the nurse case management team
- Collaborate with senior leadership team in developing vision & mission for nurse case management
- Work with product development team to create new tangents of the nursing team
- Serves as the primary point of contact for escalated nurse case management service issues
- Manages staff responsible for monitoring and resolving daily nurse case management service issues
- Ensures a heightened level of customer satisfaction by overseeing and directing staff management and resolution of client service issues
- Develop and implement best practices across BMMS to provide visibility to nurse case management and analyze sustainable improvements to performance
- Build and sustain effective communications with all stakeholders, partner vendors, clients/Berkley Operating Units, BMMS leadership, and cross-functional analytical and IT teams to maximize the customer experience and drive efficiencies
- Mentor & coach staff as a hands-on leader to develop and retain key talent and ensure the quality selection of candidates to build out teams with top talent
- Establish and manage staff to performance goals and objectives
As a Data Engineer, you will be responsible for data development at a moderately complex level such as ETL, cube creation, adhoc and management reporting, dashboard and data extract creation. You'll work within a team environment that provides data resource development and support for several companies. You will be responsible for analyzing, designing and coding solutions for rapidly growing companies supporting the property & casualty insurance industry.
You'll work within a small high-performing team where collaboration is encouraged. Your role will be critical to the organization as you work directly with business stakeholders to garner requirements that ultimately improve how our decision strategy and business operations. Our tech stack has been modernized and we continue to transform to improve performance.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We'll count on you to:
- Demonstrate a robust understanding of all business data processes/processing for a system, and the related data structures
- Produce meaningful new system functionality or defect resolution with minimal direction
- Create design specifications that demonstrate an understanding of most interfacing systems and supported business processes
- Propose improvements to a data process and/or structure to improve supportability or usability
- Partner with colleagues to peer review changes in the system
- Provide recommendations to solve business issues based on experience and knowledge of current technology
- Communicate with stakeholders across the enterprise
- May be responsible for on-call rotation
As a Data Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within our organization. You will be responsible for expanding and optimizing data, the data pipeline architecture, the data flow and collection for cross functional teams. As a crucial part of the business, you will guide and support our software developers, data analysts on business initiatives while ensuring optimal data delivery architecture is consistent. Whether it’s working on a solo project or with the team, you are self-directed and comfortable supporting the data needs of multiple teams, systems, and products.
- Participates in requirements analysis
- Create and maintain optimal data pipeline architecture
- Assemble large, complex data sets that meet functional/non-functional business requirements
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery/ dataOps
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics
- Collaborates with internal teams to produce software design and architecture
- Write clean, scalable code using C# and JavaScript
- Revise, update, refactor and debug code
- Code enhancements to existing software applications and provide technical support
- Develop documentation throughout the software development life cycle (SDLC)
- Demonstrate the use of tact and discretion in all communications and provide a positive contribution to the morale of the department
- Establish and maintain effective working relationships with unit staff, clients, providers, and other departments
Our software engineering teams leverage Agile development principles, advanced development and design practices, and an obsession over continuous deployment to deliver fast paced solutions. The 10-week summer internship program provides emerging talent with hands-on experience in the commercial insurance industry, enabling you with skills to be successful going forward. As a Software Development Engineer Intern, you'll support development of applications that are revolutionizing underwriting and claims. Your summer experience will enhance your business skills and you will be contributing directly to our goals and objectives.
• Work collaboratively and individually to contribute working code that the team has committed to deliver, according to the project’s contribution guidelines.
• Review and offer constructive feedback on others’ code.
• Be an active collaborator in regular technical planning sessions.
• Propose technical and process improvements that will help the team deliver better and faster results, and innovations that will delight the customer.
• Delivering Results. You will obsess about taking initiatives to completion. We will ask you to constantly re-assess what we have built to make sure we are realizing actual value.
• Continuous Learning. You will find ways to bring in new frameworks and tech into our stack. You help us find faster ways to accomplish tasks.
• Challenging Status Quo. For various processes, we will expect you to understand what we do and why we do it. Then we will ask you to work across Business, Operations, Design, Data, and Engineering teams to reimagine how.
Nautilus is seeking a Senior Product Implementation Specialist to work in our Scottsdale office – we are also open to remote arrangement for the right candidate.
The Senior Product Implementation Specialist works within product development to help drive the implementation of new products, execute on project tasks, and coordinate deliverables for each sprint.
In this role you will:
- Execute tactical and strategic changes at the direction of the Line of Business leader to achieve operational plan objectives.
- Support the Product Development team in prioritizing projects and initiatives to ensure the organization’s strategic and operational goals are met.
- Assist with the development of forms for all three lines of business understanding the need to carve out the coverages, build coverage enhancements, and protect our portfolio.
- Execute the manual changes within Umbraco system to keep our guidelines clear, concise and up to date with the underwriting philosophy of the line of business leader and underwriting leadership.
- Maintains professional relationships with internal and external customers.
- Act as a subject matter expert within the department to identify and provide training opportunities, provide business requirements to IT developers, and QA newly implemented product initiatives or projects.
- Collaborate with other departments, including but not limited to: Production Underwriting, Marketing, Actuarial, Strategic Operations & Solutions and IT, to ensure successful implementation and communication of new initiatives and guideline changes.
- Maintain working knowledge of all Commercial Lines products and programs, risk appetite and underwriting philosophy.
- Create user stories for form releases/ form mapping changes and coordinate work efforts to ensure all parts of an initiative are executed in a timely manner.
- Assist in the creation of form images in Vertafore and PPS libraries once form development has been completed.
- Promote the understanding of project implementation workflows and the use of management software to track implementation when multiple divisions are involved.
- Additional responsibilities as requested by Product Innovation Leadership.
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Our 10-week summer internship program provides emerging talent with hands-on experience with the commercial insurance industry, enabling you with skills to be successful going forward.
As a Product Management Intern, you will work with one of our Product Managers learning how to build successful software products that customers love. We will provide you with training, instruction and feedback to enable you to excel in your role. We believe that people can only be effective when they have clarity, and we will strive to always give you clarity. We are looking for someone who will be dedicated to learning, acting on feedback, and building great relationships with colleagues.
Beyond that, we’re looking for someone with a high degree of ownership, who values completing work and admits failures; someone who always seeks to understand the ‘why’ for things and never accepts an incomplete understanding; someone who is biased toward validating opinions with data and maintains a healthy skepticism about the subjective; and someone who is not afraid of technology and always learning new skills.
Your summer experience will enhance your business skills and you will be contributing directly to our goals and objectives.
Key functions include but are not limited to the following:
As a Product Management Intern, your day will look like:
- Assist in Writing Product Requirements. Create tickets for frontend and backend features. Collaborate with developers to enhance product features and ongoing processes.
- Testing Product Features. Validate items in progress to ensure quality and user impact.
- Delivering Results. You will learn how to curate the best ideas, hypothesize their value, and implement the most promising of them. We will ask you to constantly re-assess what we have built to make sure we are realizing actual value.
- Focusing on the Data. We will assign you Objectives and Key Results (OKRs) that define your goals and quantify the results we aim to achieve. We will ask you to regularly review your indicators for actionable insights and to present your findings to stakeholders during OKR Reviews.
- Understanding Our Customers. We will ask you to routinely expose yourself to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences.
- Saying No. We will teach you how to choose the right problem to solve next. You will learn how to say no to things and to weigh short-term and long-term trade-offs while keeping a healthy preference for long-term solutions.
Challenging Status Quo. For various processes, we will expect you to understand what we do and why we do it. Then we will ask you to work across Business, Operations, Design, Data, and Engineering teams to reimagine how.
Our 10-week summer internship program provides emerging talent with hands-on experience with the commercial insurance industry, enabling you with skills to be successful going forward.
As a Product Management Intern, you will work with one of our Product Managers learning how to build successful software products that customers love. We will provide you with training, instruction and feedback to enable you to excel in your role. We believe that people can only be effective when they have clarity, and we will strive to always give you clarity. We are looking for someone who will be dedicated to learning, acting on feedback, and building great relationships with colleagues.
Beyond that, we’re looking for someone with a high degree of ownership, who values completing work and admits failures; someone who always seeks to understand the ‘why’ for things and never accepts an incomplete understanding; someone who is biased toward validating opinions with data and maintains a healthy skepticism about the subjective; and someone who is not afraid of technology and always learning new skills.
Your summer experience will enhance your business skills and you will be contributing directly to our goals and objectives.
As a Product Management Intern, your day will look like:
• Assist in Writing Product Requirements. Create tickets for frontend and backend features. Collaborate with developers to enhance product features and ongoing processes.
• Testing Product Features. Validate items in progress to ensure quality and user impact.
• Delivering Results. You will learn how to curate the best ideas, hypothesize their value, and implement the most promising of them. We will ask you to constantly re-assess what we have built to make sure we are realizing actual value.
• Focusing on the Data. We will assign you Objectives and Key Results (OKRs) that define your goals and quantify the results we aim to achieve. We will ask you to regularly review your indicators for actionable insights and to present your findings to stakeholders during OKR Reviews.
• Understanding Our Customers. We will ask you to routinely expose yourself to customer feedback. You will use this exposure to anticipate customer needs and constantly improve their experiences.
• Saying No. We will teach you how to choose the right problem to solve next. You will learn how to say no to things and to weigh short-term and long-term trade-offs while keeping a healthy preference for long-term solutions.
• Challenging Status Quo. For various processes, we will expect you to understand what we do and why we do it. Then we will ask you to work across Business, Operations, Design, Data, and Engineering teams to reimagine how.
Berkley Aspire is hiring a Tax Support Specialist. This role is located in our Scottsdale office on a hybrid basis.
In this role, you will reconcile surplus lines taxes by state and resolve any discrepancies that arise. This position will also involve providing direct bill phone coverage and answering internal questions around insured’s accounts. This position will be assessed based on customer focus, productivity, accuracy and thoroughness, and ability to learn and apply new skills. This position is part of a dynamic team environment requiring high levels of collaboration and partnership.
Specific Duties:
- File and report surplus lines taxes for all jurisdictions.
- Resolve any conflicts in surplus lines tax.
- Maintain and monitor disbursements in the surplus lines tax account for timely funding of the account.
- Assist with preparation for any audits relative to surplus lines tax.
- Research, correct, provide phone assistance and correspond with agents, policy holders, and mortgage companies regarding issues with billing, payment processing, installments, cancellation notices, audits, commissions, or refunds on a daily basis.
- Coordinate with Underwriting and/or Agents regarding policy rewrites, receipt of monies for reinstatement and cancellations, and payment options.
- Review, process, and mail notices, acknowledgements, monthly agent account statements and other correspondence.
- Monitor email accounts and respond in a timely and professional manner to email inquiries and communications.
- Provide support to all interdepartmental personnel as requested or assigned.
- Complete special projects assigned by management.
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Berkley Aspire is looking for a Broker to join our dynamic team! This role can be located in any of our three offices on a hybrid basis – Scottsdale AZ, Richmond VA, or West Chester OH. It can also be remote for the right candidate.
We are seeking a Broker who can facilitate the placement of insurance policies submitted by Berkley Connect trading partners with Berkley sister companies. This position will be assessed based on business growth, customer focus, productivity, accuracy and thoroughness, and the ability to learn and apply new skills. This position is part of a dynamic team environment requiring high levels of collaboration and partnership.
- Work closely with the Berkley Aspire team to cross-sell additional lines of business for trading partners, leveraging sister companies within the WR Berkley organization.
- Facilitate the placement of insurance policies for opportunities submitted by Berkley Connect trading partners to be written with sister companies.
- Quote, bind, issue, and service policies for sister companies that extend underwriting authority to Berkley Connect.
- Work with sister company underwriters to quote, bind, issue, and service policies for sister companies that do not extend underwriting authority to Berkley Connect.
- Ensure compliance with Surplus Lines regulations in the placement of Surplus Lines policies.
- Populate and update Berkley Connect’s Agency Management System and complete financial transactions including billing, commissions, and premium remittance.
- Market Berkley Connect’s capabilities to its trading partners.
- Complete agency appointments and contracts for new Berkley Connect trading partners.
- Maintain and update agency appointments as needed.
- Develop strong relationships with sister companies and assist management in the establishment of new partnerships.
The software engineering team focuses on the development, and support of a customer-centric insurance product suite. As a Sr. Software Development Engineer, you’ll be an integral member of a team that builds and customizes in-house and Guidewire software, delivering an efficient and seamless experience. You will be working on customizing Guidewire Insurance Suite products.
Key functions include but not limited to the following:
- Work collaboratively and individually to contribute working code that the team has committed to deliver, according to the project’s contribution guidelines.
- Develop, test and review Gosu and Java code.
- Work on configuration and Integrations within Policy Center, Billing Center and Claim Center.
- Review and offer constructive feedback on others’ code.
- Be an active collaborator in regular technical planning sessions.
- Propose technical and process improvements that will help the team deliver better and faster results, and innovations that will delight the customer.
- Partner with other teams to coordinate, collaborate, and contribute as needed.
- Draft technical designs to support business requirements. Refine and build consensus with the team to prepare for delivery. Designs may touch any/all layers of the tech stack.
- Guide the team to design and deliver solutions that uphold technical standards and have a positive impact on the delivery metrics we track.
- Maintain awareness of the product roadmap and business context.
The Data Analyst will be responsible for developing and delivering accurate and timely information to stakeholders across the organization. This role will have the opportunity to work across levels and disciplines to identify and execute opportunities for data-driven improvements by rapidly evolving our data and reporting infrastructure.
- Independently or in collaboration with others, gather requirements for reports and data extracts.
- Comfortable working with a variety of data sources and structures.
- Map and conform data between multiple data sources as required to respond to data requests.
- Responsible for meeting deadlines for outstanding data requests, including recurring data needs for internal and external audiences.
- Descriptive Analysis
- Applies business logic to raw data to create business information for reporting and decision making.
- Execute ad-hoc reporting on behalf of the business community
- Respond to urgent data/reporting needs effectively.
- Assist in defining measurements, metrics and KPIs to use data to drive the business forward.
- Create and maintain SQL queries for reporting.
- Create and maintain SSRS reports
- Visualize data and KPIs using Power BI
- Diagnostic Analysis o Creates ad-hoc SQL for analysis and investigation.
- Identify, document and collaborate with other teams to resolve issues pertaining to data quality in source systems.
- Interacts and effectively collaborates with all levels of employees across various departments.
- Must exhibit professional behavior at all times while representing the company.
The Senior Property Claim Specialist position is responsible for the quality handling and resolution of a wide variety of commercial property claims in a timely and professional manner with emphasis on providing quality service while controlling expenses. This position routinely handles claims involving coverage issues, significant damages and other claims that require specialized handling.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
- Internal mobility opportunities
- Visibility to senior leaders and partnership with cross functional teams
- Opportunity to impact change
- Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We'll count on you to:
- Review new losses and appropriately manage claims through coverage analysis, investigation, damages evaluation, reserving and resolution on commercial property claims, including some litigated property claims.
- Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
- Evaluate property estimates and bills for accuracy and applicability to coverage relating to the type of claims submitted.
- Direct independent adjusters on inspection assignments to assure timeliness and quality in the claim handling process. Assure expenses are reasonable.
- Establish timely and accurate claim and expense reserves and maintain proper reserving throughout the life of a claim.
- Negotiate and convey claim settlements within authority limits.
- Participate in regional round table meetings as needed.
- Write Reservation of Rights and Coverage Denial letters and other complex correspondence.
- Maintain an effective dairy system and document claim file activities in accordance with established procedures.
- Manage file inventory to ensure timely resolution of cases.
- Handle files in compliance with state regulations.
- Investigate claims for potential fraud and work with designated SIU (Special Investigation Unit) personnel.
- Perform other duties as assigned.