Nautilus Insurance Group is seeking a Premium Recovery Analyst to join our team in our Scottsdale, AZ headquarters.  This is a great opportunity to start your career with strong, stable Fortune 500 company - Nautilus is a W. R. Berkley company!   We work on a four days in office, one day from home schedule.   The Premium Recovery Analyst's primary responsibility is to work directly with the insureds to recover outstanding  Premium Audit and Deductible balances in a customer service focused environment.    Additional responsibilities include: - Support the overall management of Nautilus Premium Audit billing inventory, including ensuring all bills are received by agents, coordinating payment arrangements, track agent collection activities to ensure all deadlines are met as well reviewing files for external collection - Establishes and maintains a professional relationship when contacting insureds and/or general agents for payment resolution; all calls/e-mails to be performed in a polite, professional and courteous manner - Drive collection of delinquent premium audit and deductible balances while demonstrating a high level of judgment in collecting; balance the need to collect while fostering a strong customer relationship - Effectively handle high volume of inbound and outbound insured and agent calls - Partner with insureds and agents to establish payment arrangements to rectify past due A/R balances. - Investigate and resolve complex billing issues with payments, cash application, reconciliations and system-related issues through collaboration with cross functional teams - Effectively use problem solving skills to address and resolve insured premium audit disputes - Prepare, assign and reconcile audit and deductible files turned over to an outside collection agency - Perform full-cycle agency account billing, including but not limited to reconciling & allocating cash receipts, processing agent payments, and answering AR inquiries - Create and monitor monthly reports to present to management - Interacts with team-members to encourage and foster a positive work environment #LI-RS1

Nautilus Insurance Group is seeking a Property Team Lead/Manager - this role can be located Scottsdale, AZ headquarters or remotely for a highly qualified candidate.    The Team Lead/Manager is the front-line management position responsible for the direct supervision of the Claims staff at all Examiner levels. The job function also includes efficiently and effectively handling a small pending of advanced-level, primarily litigated, commercial first-party property losses in a “paperless” environment.  An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential. Demonstration of strong leadership qualities and professionalism is essential.     - Manages the entire employment cycle for all direct report positions including but not limited to recruiting, onboarding, training, engaging, managing compensation, mentoring, managing performance (reviews & corrective action), and terminations. - Performs regular file reviews and audits to determine compliance with best practices. - Responsible for controlling expenses within the Department guidelines. - Facilitates and promotes consistent, positive Department financial results by actively strategizing with and providing appropriate guidance and authority to technical staff.  Requires technical knowledge and experience, including an understanding of coverage and contract law, investigation, legal liability, litigation and reserving. - Understands and utilizes existing technology resources and data to measure and monitor financial and performance trends.  - Responsibility for various projects related to achieving Department goals (i.e., cost management, quality assurance, SIU, training and development, etc.) - Regular participation in the interviewing process for potential new hire candidates. - Responsibility for handling small pending of claims that are very complex and/or involve sensitive or confidential information. - Reviews and approves coverage letters and responses to regulatory agency inquiries. - Reviews and approves Large Loss Reports. - Other duties as assigned. #LI-Remote #LI-RS1  

Nautilus Insurance is seekign Marketing Communications Lead to join their team.  This role will be located in our Scottsdale, AZ headquarters.  Remote candidates will not be considered.   In this role you will be responsible for helping execute on strategy to achieve marketing golas and add value to the Marketing and Communication team by performing a variety of tasks, including: - Copywriting - Communication plan development - Managing social media efforts - Managing vendor reimbursements and vendor relationships - Updating documents, data entry, and other tasks to help facilitate the marketing process - Collaborating to provide design and direction for collateral, web, and other visual communications media for the company - Escalating issues that may prevent prompt delivery of materials - Developing marketing communication deliverables

The Senior Claims Examiner’s primary job function includes efficiently and effectively handling intermediate-level, commercial first-party property and/or third-party general liability losses in a “paperless” environment.  An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continue to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at an intermediate level. - Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. - Composes and transmits Large Loss Reports and other detailed reporting documents as appropriate in a regular and timely basis. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements. - Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. - Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. - Occasionally participates in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provides feedback to peers and/or members of management. - Other duties may be assigned.

The Underwriting Consultant, Light Brokerage primary job function includes [1] developing a comprehensive knowledge of the company’s appetite in this product space and an industry awareness in relation to opportunities and threats, [2] underwriting, including communicating appetite, rate and underwriting information to assigned agents, and [3] support the underwriting process through training of new hires or through developing associates. - Underwrites select risks in accordance with company guidelines for acceptability and rate. - Markets, builds, and strengthens relationships with key producers within agencies that can produce a flow of preferred business to meet targets. - Maintains profitable book of business including monitoring book for trends, profitability, and growth. - Assess agent performance based on profitability, growth, quality of submissions, bind ratios, and other key performance indicators. - Analyzes market conditions and provide suggestions for needed changes in forms, endorsements, and rates including opportunities for market or product expansion or enhancement. - Collaborates with Contract Bind production underwriting teams along with Light Brokerage teammates to ensure proper placement of a risk and communicate market/agent trends and issues between divisions. - Communicates product, rate, and form changes as appropriate with external customers. - Corresponds or consults with agents, brokers, and other interested persons to determine feasibility and marketability of new products to meet competition and increase sales. - Contributes to the development and maintenance of E-Guide, enhancements on web portal and other electronic products that may arise including notification of changes to internal and external customers. - Provides guidance and support to less experienced team members within the department. - Develops and implements, with the help of the Product Development team, new opportunities for product expansion to drive more profitable business to the portfolio - Reviews industry publications and monitors pending legislation and regulations to determine impact of new developments on company insurance products. - Proficient at creating manuscript policy language with the help of Forms and Legal teams. #LI-RS1 #LI-Remote  

The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continues to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. - Directs and controls the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels. - Composes and transmits on a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements. - Other duties may be assigned. - Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. - Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. - Occasional participation in projects and initiatives led by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provides feedback to peers and/or members of management. #LI-Remote   #LI-RS1

The Senior Litigation Specialist’s job function includes efficiently and effectively handling advanced-level, primarily litigated, commercial first-party property and/or third-party general liability losses in a “paperless” environment. An ability to communicate both verbally and in written form in a prompt, courteous and professional manner is essential.   - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continues to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent and complex coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages primarily litigated claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates comprehensive coverage analysis, investigation, evaluation and negotiation skills at an advanced level. - Directs and controls the activities and costs of numerous outside vendors including defense counsel and coverage counsel, experts and independent adjusters. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management at all levels. - Composes and transmits on a regular and timely basis frequent Large Loss Reports and other detailed reporting documents as appropriate. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintains them as required via compliance with mandatory continuing education requirements. - Other duties may be assigned. - Serves as a technical resource within the Department through mentoring and knowledge-sharing, whether one-on-one, in small groups, or presentations to larger groups. - Meets with intern personnel and others as needed to provide job function overview and/or specific subject-matter training. - Occasional participation in projects and initiatives led by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provides feedback to peers and/or members of management. #LI-Remote   #LI-RS1

Nautilus is seeking an Underwriter III.  We are open to remote candidates for this role.   The Senior Underwriter provides support to the underwriting process, making appropriate decisions within their own underwriting assigned authority levels.  They also review insurance applications and process accounts. We look for our Underwriters to project a professional company image through internal and external customer interaction. - Assesses new and renewal accounts to determine acceptability based upon NIC underwriting guidelines and authority granted. - Reviews new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, addresses discrepancies as needed, and enters information into appropriate systems. - Establishes types and limits of coverage to be provided. - Creates, analyzes and interprets data from various systems and underwriting resources. - Responsible for monitoring production, profitability, and maintaining agency relationships. - Collaborates with underwriting team as well as other departments on underwriting philosophy. - Effectively communicates (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. - Consults with agency staff to obtain additional information on existing accounts. - Promotes consistency amongst underwriting teams by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. - Maintains confidentiality with discretion and integrity with both internal and external information. - Maintains familiarity with state laws and filing requirements within assigned territory to properly transact business within a state. - Consults with underwriting team to determine if reinsurance is needed, and negotiates terms with designated reinsurer companies. - Identifies and recommends changes to policy verbiage when standard text is not appropriate. Seeks manager approval before implementing. - Monitors the amount of insurance in force on a single risk or group of closely related risks. Evaluates possibility of catastrophe losses and takes necessary action, as needed. - Occasionally requested to assist with the development of special programs, underwriting procedures, and educational seminars. - Composes reports and business correspondence such as travel summaries, agendas, and meeting minutes. - Coordinates internal and/or external visits including but not limited to scheduling meetings, confirming staff availability, and arranging meals/entertainment. - Provides guidance and support to less experienced team members within the department. - Travel to agent offices and/or other external events is required. - Performs other duties as assigned. #LI-Remote

Provide support to the underwriting process, making appropriate decisions within your underwriting assigned authority levels. Review insurance applications and process accounts. Project a professional company image through internal and external customer interaction. - Identify and develop plans to expand agency relationships with assigned offices. - Provide analysis and identification of agency staff to develop plans and approaches for building deeper agency relationships. - Assess new and renewal accounts to determine acceptability based on NIC underwriting guidelines and authority granted. - Review new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, address discrepancies as needed, and enter information into appropriate systems. - Establish types and limits of coverage to be provided. - Create, analyze, and interpret data from various systems and underwriting resources. - Monitor production, profitability, and maintain agency relationships. - Collaborate with underwriting team as well as other departments on underwriting philosophy. - Effectively communicate (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. - Consult with agency staff to obtain additional information on existing accounts. - Promote consistency throughout underwriting teams by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. - Maintain confidentiality with discretion and integrity with both internal and external information. - Maintain familiarity with state laws and filing requirements within assigned territory to properly transact business within a state. - Consult with underwriting team to determine if reinsurance is needed and negotiate terms with designated reinsurer companies. - Identify and recommend changes to policy verbiage when standard text is not appropriate. Seek manager approval before implementing. - Monitor the amount of insurance in force on a single risk or group of closely related risks. Evaluate the possibility of catastrophe losses and take necessary action. - Occasionally assist with the development of special programs, underwriting procedures, and educational seminars. - Compose reports and business correspondence such as travel summaries, agendas, and meeting minutes. - Coordinate internal and/or external visits including, but not limited to, scheduling meetings, confirming staff availability, and arranging meals/entertainment. - Provide guidance and support to less experienced team members within the department. - Travel to agent offices and/or other external events is required. - Perform other duties as assigned. #LI-Remote

Nautilus Insurance Group is looking for a Claims Examiner II with commercial lines experience to join its team.  This role is located on a hybrid schedule in our Scottsdale office, or remotely for a highly qualified candidate.   The Claims Examiner II handles primarily basic, commercial third-party general liability losses in a “paperless” environment.  The assigned caseload may include up to one-half intermediate-level losses.    We look for candidates with a strong customer focus, the ability to communicate clearly and accurately when writing or speaking, and the desire to work as part of team that values collaboration and continuous improvement.   In terms of specific duties, the Claims Examiner II: - Reviews and sets up new loss assignments in a timely manner in compliance with Department guidelines and best practices. - Establishes appropriate initial loss and expense reserves and continues to regularly evaluate the file for adequacy, accuracy and adherence to reserving guidelines. - Analyzes and interprets policy language in conjunction with specific loss facts to reach appropriate coverage decisions. - Drafts frequent coverage correspondence, including reservation of rights and coverage disclaimers in compliance with various state statutes and regulations. - Composes a variety of other detailed correspondence to insureds, claimants, attorneys, agents and Regulatory agencies. - Proactively manages claim files from inception to closure, including identification and investigation of coverage, liability and damage issues, determination and efficient execution of an appropriate plan of action, and prompt, economical file resolution, in compliance with Department guidelines and best practices. - Appropriately and clearly documents all claim file activity, including current strategy, plan of action and exit plan in file notes. - Consistently demonstrates coverage analysis, investigation, evaluation and negotiation skills at a basic and frequently higher level. - Directs and controls the activities and costs of numerous outside vendors including independent adjusters, defense counsel and coverage counsel. - Effectively presents and discusses loss facts and issues in roundtable discussions to peers and members of management. - Composes and transmits in a regular and timely basis Large Loss Reports and other detailed reporting documents as appropriate. - Manages and monitors file caseload through the use of various resources. - Obtains all required state adjuster licenses and maintain them as required via compliance with mandatory continuing education requirements. - Demonstrated experience working with business users. - Other duties may be assigned. - Occasional participation in projects and initiatives lead by other departments and/or W. R. Berkley companies, including audits, workshops, focus groups, task forces, etc. - Initiates appropriate communication with members of management and other Departments. - Attends internal and external seminars and other training events and provide feedback to peers and/or members of management. #LI-RS1 #LI-Hybrid #LI-Remote

Nautilus Insurance Group is seeking a Senior Underwriter, Team Lead to join our team! In this role, you will provide support to the underwriting process, making appropriate decisions within your underwriting assigned authority levels. We will look to you to provide professional internal and external customer interactions, and coach others in the development and deepening of agency relationships - especially in the mentoring of newer underwriters taking on new agency relationships. You are expected to share the underwriting philosophy with your team to create a consistent approach. Your priority is to influence, grow, and impart knowledge to the team - Identify and develop plans to expand agency relationships with assigned offices. - Coach and prepare underwriters to develop new relationships with agency partners, additional sources of profitable production, and ensure smooth underwriter re-assignments. - Lead and assist team with identification and analysis of agency staff to develop plans and approaches for building deeper agency relationships. - Assess new and renewal accounts to determine acceptability based on NIC underwriting guidelines and authority granted. - Review new and renewal accounts to verify issuance is in compliance with NIC underwriting guidelines, address discrepancies as needed, and enter information into appropriate systems. - Establish types and limits of coverage to be provided. - Create, analyze, and interpret data from various systems and underwriting resources. - Monitor production, profitability, and maintain agency relationships. - Collaborate with underwriting team as well as other departments on underwriting philosophy. - Effectively communicate (written/verbal) information to both internal and external customers to ensure our standards of excellence are maintained. - Consult with agency staff to obtain additional information on existing accounts. - Promote consistency throughout underwriting teams by contributing knowledge and soliciting feedback relative to underwriting philosophy and company goals. - Maintain confidentiality with discretion and integrity with both internal and external information. - Maintain familiarity with state laws and filing requirements within assigned territory to properly transact business within a state. - Consult with underwriting team to determine if reinsurance is needed and negotiate terms with designated reinsurer companies. - Identify and recommend changes to policy verbiage when standard text is not appropriate. Seek manager approval before implementing. - Monitor the amount of insurance in force on a single risk or group of closely related risks. Evaluate the possibility of catastrophe losses and take necessary action. - Occasionally assist with the development of special programs, underwriting procedures, and educational seminars. - Compose reports and business correspondence such as travel summaries, agendas, and meeting minutes. - Coordinate internal and/or external visits including, but not limited to, scheduling meetings, confirming staff availability, and arranging meals/entertainment. - Provide guidance and support to less experienced team members within the department. - Travel to agent offices and/or other external events is required. - Perform other duties as assigned.

Nautilus is seeking a Senior Product Implementation Specialist to work in our Scottsdale office – we are also open to remote arrangement for the right candidate.   The Senior Product Implementation Specialist works within product innovation to help drive the implementation of new products, execute on project tasks, and coordinate deliverables for each sprint.     In this role you will: - Execute on changes at the direction of the Line of Business leader to achieve operational plan objectives. - Assist in the creation and/or proofing of form images in PPS libraries once form development has been completed and assist with all form release related tasks. - Assist with the development of forms for all three lines of business understanding the need to carve out the coverages, build coverage enhancements, and protect our portfolio. - Create user stories for form releases/ form mapping changes and support work efforts to ensure all parts of an initiative are executed in a timely manner. - Execute the manual changes within Umbraco system to keep our guidelines clear, concise and up to date with the underwriting philosophy of the line of business leader and underwriting leadership. - Promote the understanding of project implementation workflows and the use of management software to track implementation when multiple divisions are involved. - Collaborate with other departments, including but not limited to: Production Underwriting, Marketing, Actuarial, Strategic Operations & Solutions and IT, to ensure successful implementation and communication of new initiatives and guideline changes. - Support the Product Development team in prioritizing projects and initiatives to ensure the organization’s strategic and operational goals are met. - Maintain working knowledge of all Commercial Lines products and programs, risk appetite and underwriting philosophy. - Maintains professional relationships with internal and external customers. - Additional responsibilities as requested by Product Innovation Leadership. #LI-Hybrid #LI-Remote #LI-RS1