As Director, Cloud Engineering, you will be responsible for developing a rigorous cloud product roadmap, enablement of cloud services and automation to enable business strategies and ensure public cloud solutions are optimized for cost and functionality. Develops and drives cloud service patterns and models (IaaS, PaaS, SaaS) along with the introduction of new emerging technologies and public cloud services, cloud adoption plans, cloud application design, and cloud management and monitoring strategies.

Seeking a dynamic Sr. Systems Engineer with a strong background in Identity Access Management (IAM) technologies and systems infrastructure. The ideal candidate will actively engage in the planning, architecture, and execution of systems, serving as a pivotal liaison between the organization and key vendors such as Microsoft and AppViewX. This role demands a proactive approach to problem resolution, the ability to serve as a lead on projects, and a commitment to mentoring technical staff. Collaboration with project managers and technical teams to deliver customer-centric solutions, including the presentation of design and deployment strategies, is essential.

The Sr. Manager, Identity & Access Management is responsible for leading the architecture, design, development, and ongoing support of Berkley’s identity environments. The position will interact directly with the other shared services teams, applications teams, and business units to meet project goals. The position is also responsible for managing the staff responsible for all aspects of Identity, design, and implementation. The position will collaborate with the IT Security team on initiatives to drive compliance and security for Berkley’s environment.

The Sr. Software Engineer role will be providing overall requirements gathering, design, development and support of CRM and marketing applications for the various subsidiaries of the corporation.   - Demonstrates a robust understanding of all the business processes and system interfaces of a CRM and marketing system. - Designs significant new system functionality with a consideration of performance, stability, and supportability. -

The Windows Systems Administrator is responsible for the implementation and support of Windows Server based operating systems and various applications, hardware and software platforms.  Regular job responsibilities will involve supporting a variety of technologies, customer and team driven projects, handling trouble tickets on a priority basis, lifting/moving heavy server and other related equipment, participation in tasks related to helpdesk and desktop support service orders required to meet customer needs, and supporting international business units.  Some travel may be required.  A comprehensive performance management plan will involve the identification, discussion and...

As a Software Engineer at BTS, you will be part of a fast moving and cross functional software engineering team that has a business first approach to technical problem solving. You’ll contribute to a team to create and maintain a technology ecosystem for multiple insurance companies while working on projects across various platforms. You’ll put your problem-solving skills to the test resolving problems our end users encounter as they process business.   You’ll impact our business by: -

The Sr Director, Site Reliability Engineering (SRE) is responsible for developing and implementing a comprehensive strategy for site reliability, encompassing scalability, performance, and reliability improvements. The role will align SRE objectives with overall business goals and technology roadmaps. It will foster the spirit of continuous improvement to the SRE and position it to benefit the organizational objectives across the Berkley Corporation.  

The Business Analyst consults with client companies to gather business requirements to bridge the needs of the business with the use of IT.  This includes determining client and organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations.   - Works with end users and internal staff to develop and translate business requirements for project deliverables. - Answers developer and end user questions through the development life cycle. -

As an Intern with the Berkley Experience and Support Team, you will have an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge.  This person will collaborate side by side with BTS employees in a variety of positions to complete challenging projects.  You will also get to interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry. - Knowledge of troubleshooting issues with PC/laptop hardware, Windows OS (Windows 10); MS Office Products...

The Solution Architect helps lead the organization in the planning, development, and application of solution architecture to achieve business objectives and strategies.  They align technical initiatives, principles, and practices with WRB’s strategic vision, goals, constraints, technologies, and tools.  They span business and technical strategies as well as provide detailed design recommendations to individual solutions.  This role understands the relationship between business processes and enabling technologies over a multi-year time horizon so that better recommendations and better decisions can be made.   

The Senior IT GRC Analyst reports to the Director of IT Regulatory and Compliance and may reside in either Urbandale, Iowa, Wilmington, Delaware or remote would be available for the right candidate. This is an exciting role for a dynamic IT Governance, Risk and Compliance leader. This role will own ensure our IT Compliance and Cyber Security Risk Assessments continue to align with our IT Regulatory, Data Privacy and Information Security Standards. In addition, this individual will act as the program led for our annual NY DFS and third-party assessment processes. This role also ensure our IT Security...

The GRC Issues Management Specialist reports to the Sr. Director of IT GRC and is located in either Urbandale, Iowa, Wilmington, Delaware, or remote would be available for the right candidate. This is an exciting role for a dynamic GRC professional to become an integral part of a global Fortune 400 (W.R. Berkley) Governance Risk and Compliance program’s operational activities. This role may be filled at the Manager level based on the one’s ability to be a thought-leader, highly qualified subject matter expert, and hands-on...

The Desktop Services Engineer is responsible for the design, documentation, implementation, and support of Windows Server based operating systems as well as Design, implementation, deployment, and support of desktop technologies. Regular job responsibilities will involve making design decisions, developing team standards, and documentation that is based on the goals of project initiatives and/or changing business needs. Research solutions providing functional and technical written evaluations of products and operating system upgrades and patches. Create desktop and laptop build processes. Strong critical thinking skills with the ability to identify and develop resolutions to complex...

W. R. Berkley organization is actively executing a transformation program to standardize our insurance processes, implement Guidewire core systems and modernize customer digital experience. This is a multi-year program that will impact most of our operations including underwriting, billing, rating, etc. The Program Manager will manage the end-to-end lifecycle of this large and complex program. S/he will work with the leaders of technology, operating units, data, change management and product governance in successfully implementing the program. S/he will also manage program risk identification and resolution to keep the program on track and able to deliver planned outcomes....

The Marketing Communications Specialist supports our Marketing & Communications team in designing and executing strategic campaigns and initiatives. This role presents an exciting opportunity to take part in the evolution of Marketing and Communications at Berkley Technology Services (BTS), where you’ll be integral in developing strategic content to build trust and engagement with the BTS brand.   The Marketing Communications Specialist is highly organized, possesses excellent...

The SecDevOps Security Architect is a pivotal role within the IT Security team, specializing in the integration of security practices within the DevOps lifecycle. This role is dedicated to embedding security into every phase of the software development and deployment process, ensuring that vulnerability management, particularly in application security within CI/CD pipelines, is prioritized. The ideal candidate will champion the SecDevOps culture and practices across the organization, driving the adoption of security as code and automation in security testing.   - Vulnerability...

The Information Security Architecture Manager/Lead at BTS is entrusted with a critical role in sculpting our Global Information Security Architecture framework. This leadership role demands a hands-on approach in the architectural design, strategic implementation, and management of security technologies and processes across various technology platforms. This role is integral in ensuring alignment with the overarching Global Information Security Strategy at WRBC.This role is designed for a visionary leader eager to drive the future of information security architecture at a global scale, ensuring the protection and resilience of Berkley...

The Security Architect is a key leader within the IT Security team, responsible for developing and communicating the enterprise security architecture vision and strategy. The ideal candidate will serve as a thought leader and force multiplier, driving continuous improvement in the company's security posture. The role involves the development, implementation, and maintenance of the overall cybersecurity architecture and will require a solid understanding of complex cyber network defense (CND) systems, the design of CND system architecture, the lifecycle of CND systems, and the continual research and implementation of new technologies.   -

As a Software Engineer at BTS, you will be part of a fast moving and cross functional software engineering team that has a business first approach to technical problem solving. You’ll contribute to a team to create and maintain a technology ecosystem for multiple insurance companies while working on projects across various platforms. You’ll put your problem-solving skills to the test resolving problems our end users encounter as they process business.  

As the Vice President of IT Service Management and Client Services, you will be a key leader responsible for driving excellence in IT service delivery and ensuring exceptional client satisfaction. This hands-on leadership position requires a strategic thinker with a comprehensive understanding of IT service management principles and a strong focus on client relationship management. The successful candidate will lead a dynamic team, align IT services with business goals, and elevate the overall client experience through effective service delivery. This role is responsible for desktop support operations, help desk, Service Now suit of products, CMDB, problem management, incident management,...