-
- Production and underwriting of new and renewal accounts.
- Compliance with underwriting documentation rules and guidelines.
- Maintains an acceptable underwriting profit.
- Adherence to Admiral underwriting guidelines and referral compliance.
- Development and maintenance of key broker/agent relationships.
- Participates in all internal company training and continuing education.
- Remains current on product releases as it pertains to Professional.
- Lead training efforts nationally for Associate UWs, UW’s and Sr. UW’s
- Lead Research Projects on trends impacting department (LOB)
- Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness
- Function as referral authority to Associate UWs, UW’s and Sr. UW’s
- Active mentorship and training of Associate Underwriters and Underwriters
- Provide support to the auditing process
- Support UW and Marketing responsibilities on an as needed basis
- Assist with special projects, including Product Development, as needed
-
ESSENTIAL FUNCTIONS
Join the development team responsible for creating a new online platform for a company focused on delivering value to its customers through the extensive use of technology. As part of the initial launch/development team you will have the opportunity to participate and influence the system from the ground up.
- Participate in an agile team environment with highly skilled professionals
- Participate in technical design discussions
- Build test cases to document testing scenarios
- Perform manual testing on a variety of modern applications
- Perform testing upon a variety of REST services
- Ensure that logic and functionality are accurate, error free and meets the user needs and requirements
- Assist in the analysis, and design of new system components
- Devise creative test scenarios to identify errant behavior when software is used in unexpected ways.
- Advocate for the product! We want people who are willing to be outspoken when they see opportunities for improvement.
NON-ESSENTIAL WORK REQUIREMENTS
- Assumes other tasks and duties as assignments
- Attends professional and/or continuing educational seminars and classes
WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees and various departments
- Must exhibit professional behavior at all times while representing the company
-
Berkley Accident and Health is seeking candidates for a Corporate Accountant position. The job duties include accounting and reporting related to the business unit’s reinsurance programs. Support Finance Department with a variety of daily, monthly, and quarterly accounting and financial reporting activities related to it Group Captive Insurance and reinsurance segment. This employee will report to and work directly for the Controller. The job location is in Hamilton Square, NJ.
- Participation in month-end, quarter-end and year-end accounting closes.
- Accounting and reporting related to the business unit’s reinsurance programs. Production of monthly cession statements for recording of insurance activities into the general ledger.
- Recording and reconcilement of accounting entries using PeopleSoft GL system and Hyperion ESSBase report writer.
- Monthly reconciliation of bank accounts and reinsurance trust statements.
- Collaborate with Group Captive program management team related to product line initiatives and issues.
- Preparation of a variety of schedules, account analyses, and reconciliations to support financial activities and account balances reported in the general ledger.
- Provide assistance and support to Accounting Manager related to monthly and quarterly financial closings.
-
Nautilus Insurance is adding to the Software Development team with a newly created management position. This person will manage a team of software developers to deliver high quality and on-time software projects. This person must have experience leading and managing software development projects and technical personnel. They must have experience with ASP.NET, C#, SQL Server, MVC, JavaScript, AngularJS, and other related technologies.
Responsibilities:
- Accountable for working with the AVP of IT to establish high-level IT strategic plans, goals, policies and procedures. Develops plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources associated with the strategic plans and manages the completion of those plans.
- Experienced in the AGILE / SRUM methodology
- Manages mid-sized development team (8-10 people)
- Effectively plans and coordinates training programs with direct reports and completes performance reviews in a timely manner.
- Manage assigned developers while ensuring high productivity and performance by meeting deadlines and quality parameters.
- Owns the development lifecycle and is responsible for managing technical risks throughout the project as requested. Expected to deliver software to QAT with a maximum of 15% of rework for the team.
- Consults with management and customers and reviews systems project proposals to determine goals, time frames, funding limitations, functional scope, procedures for accomplishing project, staffing requirements, and allotment of resources.
- Demonstrates expertise in most of the current technologies (C#.Net, ASP.net, MVC, JavaScript, SQL)
- Provides management direction by applying specialized and technical knowledge in software development practices and execution for the various software development efforts and technology functions.
- Enforces adherence to software development, maintenance, change and deployment methodologies in compliance with established Nautilus SDLC rules and Sarbanes-Oxley controls.
- Identifies and assist in the improvement of software development processes, best practices and tools.
- Communicates regularly and effectively with staff and internal/external customers by providing timely updates on project status, risks and costs when appropriate and acts as a trusted advisor on software development decisions.
- Coordinates recruitment or assignment of project personnel, including contractors, and directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget.
-
The Principle Software Developer (Team Lead) will be part of an agile development team, building and working on enterprise grade software systems on top of the Microsoft .NET development stack. The Software Development Team Lead will provide technical and team leadership through coaching and mentorship, technical reviews and feedback, and setting examples with hands-on development.
Principle Software Developer Job Duties:
- Guide team development efforts towards successful project delivery.
- Provide technical leadership to teammates through coaching and mentorship.
- Maintain high standards of software quality within the team by establishing good practices and habits.
- Identify and encourage areas for growth and improvement within the team.
- Collaborate with other software developers, business analysts and quality assurance analyst to plan, design, develop, test, and maintain web-based business applications built on Microsoft technologies.
- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.
- Design, develop, and unit test applications in accordance with established standards.
- Participate in peer-reviews of solution designs and related code.
- Package and support deployment of releases.
- Develop, refine, and tune integrations between applications.
- Analyze and resolve technical and application problems.
- Identify opportunities for application and process improvement and prepare documentation of rationale to share with team members. Champion constant improvements to the team’s working agreement.
- Adhere to high-quality development principles while delivering solutions on-time and on-budget.
- Provide third-level support to business users.
- Research and evaluate a variety of software products.
Core Competency Requirements:
- Proficient with Microsoft .NET Core using C#
- In depth knowledge and experience with core Microsoft .Net technologies including: WCF, WPF, WF, LINQ and EF
- Extensive experience designing and developing enterprise grade software
- Experience with source control management systems and continuous integration/deployment environments (TFS Preferred)
- Experience with automated testing
- Experience with agile development methodologies including Kanban and Scrum
- Experience with multi-threading and concurrency
- Experience with debugging, performance profiling and optimization
- Comprehensive understanding of object-oriented and service-oriented application development techniques and theories
- Internally motivated, able to work proficiently both independently and in a team environment
- Strong communication skills with both internal team members and external business stakeholders
- Strong initiative to find ways to improve solutions, systems, and processes
Preferred Competency Requirements:
- Experience with web development technologies including AngularJS, Knockout, MVC3, JavaScript, AJAX and CSS
- Experience with database development including relational database design, SQL and ORM technologies
- Experience with user interface design and prototyping
-
ESSENTIAL FUNCTIONS
The underwriting assistant will help the underwriting team with tactical support for all processes and services. Also by providing superior response and service to our client services team for their property and casualty insurance needs. The underwriting assistant will be a team player. As Intrepid Direct Insurance is growing, it is important that all employees work together to achieve our goals.
- Work with underwriters on new and renewal business and achieve growth and profitability
- Has had limited authority to handle endorsement
- Support underwriters and VP on projects and product development
- Work with IT/Operations to automate services and tasks
- Create quote proposals
- On-line rating in all available systems
- Issue endorsements
- Communicate well with client services
- Develop a renewal process
- Work with urgency to complete client services requests
- Document all interaction with client services in our management system for record keeping
- Assist sales, client services and IT teams to make the customer experience better
- Answer incoming calls from client services request for quotes and endorsements
NON-ESSENTIAL WORK REQUIREMENTS
- Assumes other tasks and duties as assigned by management
- Participates in organizational meetings on a regular basis
- Attends professional and/or continuing educational seminars and classes
- WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees of various departments
- Must exhibit professional behavior at all times while representing the company
-
ESSENTIAL FUNCTIONS
Join the development team responsible for creating a new online platform for a company focused on delivering value to its customers through the extensive use of technology. As part of the initial launch/development team you will have the opportunity to participate and influence the system from the ground up.
- Participate in an agile team environment with highly skilled professionals
- Participate in technical design discussions
- Participate in code reviews
- Develop structure and easy to maintain web based components based on system architecture that complies with program and/or system specifications and adheres to the Information Technology department standards
- Ensures that logic and functionality are accurate, error free and meets the user needs and requirements
- Assist in the analysis, design, development and implementation of new system components
- Participates in the testing process through test review, analysis and test support
- Complete development of key components within systems platform
- Learn new technology concepts swiftly and comprehensively
NON-ESSENTIAL WORK REQUIREMENTS
- Assumes other tasks and duties as assignments
- Attends professional and/or continuing educational seminars and classes
WORKING RELATIONSHIPS & CONTACTS
- Interacts continuously with all levels of employees and various departments
- Must exhibit professional behavior at all times while representing the company
-
The Underwriting Assistant will provide general operational support to the Department including the processing of policies, endorsements, submissions and other client related correspondence for new and existing accounts.
- Sends requests for additional information (inspection reports, financials, audits)
- Policy creation, binding, and issuance
- Issues notices of cancellation or reinstatement within authority
- Processing of endorsements and related correspondence
- Provides reports upon request
- Responsible for maintaining documentation in all Underwriting files
- Provides backup support for clearance processing
-
POSITION SUMMARY/OVERVIEW:
Provides loss control consultative services for our clients in an assigned geographical work area.
ESSENTIAL RESPONSIBILITIES/FUNCTIONS:
The essential functions include, but are not limited to the following:
- Provides consultative loss control service to clients that will assist in developing an effective loss control program.
- Analyzes losses, generates/submits comprehensive loss control recommendations to assist in correcting deficiencies and controlling losses and related costs.
- Ability to perform job hazard analysis, hazard/exposure recognition surveys and training for client management (train the trainer).
- Provides clients with resource materials, audiovisual materials and loss experience information.
- Prepares detailed, written, multi-line, loss control surveys/reports/forms to relate loss control information to others.
- Must possess effective oral, written and consultative communications skills.
- Develops/maintains public speaking skills. Assists in the preparation/presentation of workshops/seminars seminars and other training for clients/potential clients.
- Researches, develops and delivers presentations on loss prevention, risk management and occupational safety.
- Develops/maintains a working relationship customers, agents and/or brokers (where applicable).
- Maintains regular communication relative to loss control issues with appropriate company personnel.
- Stays abreast of current regulatory changes which could impact customer’s operations.
- Keeps informed of new techniques and equipment used in loss control.
- Able to travel, to include overnight and multiple night trips, to effectively manage workload in an assigned territory. Includes overnight travel to conferences when necessary.
- Ability to conduct ergonomic review of work sites and workstations.
- May perform other functions as assigned.
-
POSITION SUMMARY/OVERVIEW:
The W.C. Claim Coordinator is a self-directed position responsible for providing a variety of support functions in a Claims environment.
ESSENTIAL RESPONSIBILITIES/FUNCTIONS:
The essential functions include, but are not limited to the following:
- Request information from or provide information to injured workers, employers, providers, attorneys, co-workers, state regulatory boards, 1st/3rd party claimants, and others as directed
- Manage various avenues of loss reporting: e-mail, e-reporting, telephone, fax, or U.S. Mail
- Input new claim loss data for multiple lines of business (Worker’s Compensation, Commercial Property, General/Auto/Excess Liability) into applicable claim systems
- Research, verify and select proper active policy and coverages on new claims through review of policy/coverage information in policy databases
- Initiate contact with clients or policy holders on applicable claims to triage losses and confirm facts of loss, request additional information and/or seek missing critical data elements
- Manage daily distribution of new claims to ensure equitable examiner workload and effective customer service
- Ensure timely filing of regulatory documents via EDI (Electronic Data Interchange); submit applicable claims to Index Bureau Reporting (ISO) and document files as applicable
- Handle incoming phone calls and/or electronic/written inquiries from Clients, Claimants, Providers and Agents/Brokers relating to questions or problems associated with claims
- Provide additional levels of management and claim department operational support to include payment review/approval/input and complete scheduled or special project work as needed
- Maintain organization of claim files with accurate and timely documentation of work activity
- Manage workload via system diary activity
- Provide professional customer service to all internal and external customers
- May perform other functions as assigned.
-
Position Description
The Vice President Sales – National Brokerages’ role is to establish and leverage relationships within the national brokerage community to acquire new business. The position is also responsible for expertly and professionally representing MEC in the marketplace
ResponsibilitiesNew business development
- Research and identify high quality prospective accounts that meet MEC’s risk/reward profile to create and maintain a perpetual pipeline of qualified prospects.
- Establish and leverage relationships with key personnel at the large insurance brokerages to elevate MEC’s status as a key insurance company partner.
- Implement strategies to develop networks at the multiple layers of these brokerages to ensure development and acquisition of new business.
- Strategically educate brokerage personnel to develop new business opportunities that elevate the buying decision based upon MEC’s value proposition.
- Leverage brokerage relationships to gain in-person meetings in order to sell the value proposition.
- Meet regularly with the appropriate groups at the brokerages to discuss objectives, challenges, successes, and progress.
Account Retention
- Work with brokerage personnel and MEC underwriters to determine and drive a robust account renewal strategy.
- Guide MEC regional sales personnel in their interactions and sales discussions with the large brokerages.
- Support and assist regional team with establishing expectations in the marketplace and gathering information needed to accurately evaluate performance and exposure of accounts.
- Assist with problem and conflict resolution.
Industry representation
- Professionally represent MEC at industry events.
- Maintain visibility in the marketplace.
- Meet with state insurance regulators to remain knowledgeable regarding the market
-
The Technical Assistant 1 will support our Underwriters in processing new and renewal business and managing and maintaining policy files.
- Prepare, organize and maintain files, follow-up for additional information and suspense according to established time-frames.
- Produce various required reports
- Develop and maintain required databases
- Clear and Set up Submissions
- Handle OFAC Clearance
- Set up policy folders in Sharepoint and Paper files
- Issue Renewal/Non-renewal, Conditional Notices in ODEN
- Request and Review Underlying Policies
- Responsible for making sure all policies (folders and sharepoint) contain coding sheets, invoices, quotes, binders, submissions, correspondence, reports, loss runs and underlying policies and checklist.
- Request Loss runs, completed TRIA forms and Surplus Lines Letter and handle follow up request
- Issue non-premium bearing endorsements
-
The Assistant Underwriter will own and manage administrative and support details necessary to ensure the accurate and timely processing of endorsements, new business, and renewals. Contribute to company profit objectives by making decisions regarding new business / renewal acceptability and changes to policies according to assigned authority. Responsibilities include but are not limited to:
- Assist underwriters and peers in tasks necessary to help the team meet service standards. Take ownership of assigned tasks with a goal of a single touch. Resolve questions or problems in the most efficient and effective way possible.
- Use and support on-line rating of new business. Approve or reject new business rules, as provided by assigned authority.
- Set up new business files with underwriting guide hazard grades, loss indication, driver and loss information, building age, square footage, thoughts on new business rules, etc. Request missing information and set suspense for receipt. Issue per service standards.
- Provide rush quoting, when needed.
- Communicate and interact with agents. Be the first point of contact on service issues, billing questions, etc. Assist with questions about appetite. Provide problem resolution.
- Review and request issuance of renewals, subject to authority levels. Refer renewals over assigned authority. Push as many renewals as possible / eligible into the computer renewal process.
- Keep informed of loss, growth, and appetite changes. Participate in underwriting meetings. Make underwriting decisions that follow current guidelines and help meet team goals.
- Request updated drivers list per guidelines. Send driver lists to clerks to order MVRs. Handle drivers with violations when in the assigned authority or refer.
- Check Gauge for CAT Mitigation.
- Order Experian and run insurance-to-value reports as requested by the Underwriter.
- Order a current application per guidelines.
- Order Loss Control surveys.
- Help underwriters with requesting filings.
- Combine transactions in file such as loss information that is scanned separately from the application. Merge client-ids when duplicates exist.
- Review renewal applications and make appropriate changes.
- Review premium audit changes and request updates to exposures, as directed.
- Review all incoming correspondence and handle a much as possible before passing up to the Underwriter. Answer questions from the USD.
- Coordinate workflow to ensure service standards are met.
- Handle endorsements within authority when returned from the USD.
-
SUMMARY
Reporting to the CIO, The IT Operations Director will have complete responsibility for the areas of desktop support, helpdesk, data center operations, network, software development, and telecommunications. Plans, directs, and leads activities for systems oriented technology projects to ensure that project goals are accomplished by performing the following duties personally or through subordinate staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for the execution of strategic and tactical goals and objectives of the department
- Plans and monitors the day to day running of the business including oversight of the department units : database, operations, developers and QA
- Prepares budgets, schedules, production metrics and other organizational reports as needed
- Develops plans to increase quality, efficiency and reduce costs
- Liaison with PMO for sponsorship or direct oversight of technical projects in alignment with organizational goals.
SERVER ADMINISTRATION AND DATA CENTER OPERATIONS
- Manages activities of staff and third-party contractors supporting the build, on-going operations and decommissioning of servers, storage and the networking environment.
- Establishes the vision and strategy for computing operations in support of the broader technology strategy and business strategy.
- Continually refine appropriate metrics to ensure data center operations are meeting customer satisfaction levels. Specifically monitoring areas such as application performance, system capacity and application availability.
- Responsible for leading IT Compliance and ensuring regular audits are completed and standards are being met.
- Responsible for ensuring the security and compliance with security standards within the local environment.
- Responsible for data center operations management including nightly backups, disaster recovery planning and execution, server software and hardware, storage systems, power systems, system security and all other devices required for the efficient running of the data center.
- Oversees management of all local network and communications facilities including LAN and telephone communications.
DESKTOP & HELPDESK MANAGEMENT
- Manages activities of staff and third-party contractors who provide problem-solving support to computer users.
- Coaches help desk staff in solving non-routine or complex software, hardware, network and procedure problems.
- Establishes practices that achieve excellence in customer service.
- Confers with staff, computer users, supervisors and managers to determine requirements for new or modified software and hardware and manages the implementation of hardware.
COMMUNICATIONS & FACILITIES MANAGEMENT
- IT staff member responsible for leading IT efforts associated with a company Business Continuation Plan and/or IT Disaster Recovery plan.
- IT liaison to the business community for all issues associated with the Nautilus physical facility including wiring, alarm systems, electric systems and employee work environments.
- Coordinates closely with the facilities management team to manage the power supply and redundant power supply to the building and data center.
PROJECT MANAGEMENT
- Consults with management and customers and reviews system project proposals to determine goals, time frame, funding limitations, functional scope, staffing requirements, and allocation of resources.
- Understands and participates in the definition of technical scope, specifications and objectives of systems projects and schedules project deliverables, milestones, and required tasks.
- Develops project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
- Establishes and monitors standards and procedures for systems support, computer operations, security, project reporting, release management, configuration management and documentation.
RESOURCE MANAGEMENT
- Responsible for allocating resources and accurately tracking actual resource time spent. Resources should be aligned to priority items as determined by the Technology Council, Technology Planning team and Cherwell request in that order.
- Works with individual team members to set performance goals and meets with them regularly to review progress towards those goals.
- Utilizes previously developed leadership and management skills to mentor, train and support staff, complete professional performance reviews and develop career plans for a staff of IT professionals.
- Coordinates recruitment or assignment of project personnel, including contractors. Directs and coordinates activities of project personnel to ensure projects stay on schedule and within budget.
- Establish individual development plans for all staff based upon mid to long term skill and technology needs.
CUSTOMER RELATIONSHIP MANAGEMENT
- Uses advanced communication and team building skills to establish and maintain relationships with key business contacts throughout Nautilus. Acts as a conduit for understanding high-level business needs and priorities. Is responsible for customer satisfaction relative to desktop systems, data center operations, communication and hardware.
- Has or develops a solid understanding of the Insurance industry as a business and Nautilus business functions in particular.
- Provides timely updates to business stakeholders on project status, risks and costs when appropriate.
BUDGET & COMPLIANCE MANAGEMENT
- Responsible for establishing yearly budget forecast for staff expenses, operating expenses and capital expenses in support of areas of responsibility.
- Responsible for managing within current year’s departmental budget.
- Liaison with corporate SOX and Audit teams and primary point of contact for SOX and IT Compliance testing. Provide evidence of compliance in support of year E&Y SOX audit.
- Keep compliance records up to date in RSA Archer
SOFTWARE DEVELOPMENT
- Identifies and assist in the improvement of software development processes, best practices and tools.
- Communicates regularly and effectively with staff and internal/external customers by providing timely updates on project status, risks and costs when appropriate and acts as a trusted advisor on software development decisions.
- Coordinates recruitment or assignment of project personnel, including contractors, and directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget.
- Solid understanding of SW Development principles and strategies
-
As a Risk Specialist – Energy Risk Services with Berkley Oil & Gas you will be expected to ensure that the high standards of our risk services organization are promoted and maintained. You will provide technical advice and account information to underwriting for risk assessment and analysis for the purpose of insuring oil & gas accounts. Conduct phone surveys and/or customer visits to include visit of oil & gas sites, inspect the sites and successfully assess the site for hazards and risks. Complete risk assessment surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection.
Principle Duties and Responsibilities:
- Write detailed risk evaluation reports that provide a technical assessment of risk, addresses the safety culture and safety controls, and to provide meaningful recommendations for improvement where needed.
- Strong internal communication skills and the ability to build relationships with underwriting and claims, senior leadership, and with other Risk Control staff.
- Strong external communication skills to develop key relationships with our brokers/agents and customers to create a long term business relationship through the successful renewal of accounts.
- Serve as technical resource to underwriters, claims handlers, and managers. This includes being a SME on oil and gas operations, conducting research on emerging issues, and participating in key industry groups.
- Work directly with customers on ways to control hazards in order to reduce or prevent losses.
- Maintaining current knowledge of the industry trends, regulations and evolving/improving safety practices.
- Analyze loss trends, recognize opportunities to provide risk control products and/or services which can help reduce losses.
- Maintain timely, relevant communications with the Vice President and President of Berkley Oil & Gas Specialty Services.
-
This position will be responsible for the investigation, evaluation and adjustment of property and casualty claimsfor a dedicated program handling municipal claims in South Central Minnesota.
Main Responsibilities:
- Interview insureds, injured parties, witnesses and others as appropriate.
- Investigate assigned losses to determine coverage and/or liability.
- Evaluate loss exposure for all lines of coverage to include liability, auto and property.
- Evaluate and negotiate settlements based upon coverage document language.
- Determine liability and value of claim.
- Inspect property damage.
- Review factual information to prepare damage estimates.
- Make recommendations regarding resolution of claims.
- Monitor and manage litigated cases.
- Make recommendations regarding litigation.
- Enter reports/file activity into electronic claim processing system.
- Accountable for results, customer service, and achieving departmental and unit objectives.
- May perform other functions as assigned.
-
PRIMARY PURPOSE:
Responsible for technical file management of workers’ compensation claims and account management. Requires frequent interaction with the account’s designated contact, case managers, medical providers, claimants and attorney. Will be required to manage a variety of cases ranging from minimal to high exposures as assigned. The role will be a work from home opportunity.
-
POSITION SUMMARY:
The Underwriter will work in a team setting generating, underwriting and analyzing new and renewal Professional Lines business with a focus on developing our Medical Malpractice business.
RESPONSIBILITIES:
• Compliance with underwriting documentation rules and guidelines.
• Maintain an acceptable underwriting profit.
• Adherence to Admiral underwriting guidelines and referral compliance.
• Act as referral authority for Associate Underwriters.
• Development and maintenance of key broker/agent relationships.
• Management and development of new business and broker relationships.
• Coordinate strategic marketing calls to key brokers (up to 25%).
• Participates in all internal company training and continuing education.
• Remains current on product releases as it pertains to Professional.
• Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness.
-
Premium Audit Technician is responsible for various technical functions within the department including processing premium audits and the management of the monthly reporting program.
Principle Duties and Responsibilities
Proficient in policy systems to enter final audit transactions/endorsements.
Ensure all policy transactions are compliant according to filings.
Employee will be required to learn basic Insurance/Premium Audit terminology and practices including rules, classifications, and procedures.
This position is responsible for the overall processing of the monthly reporting program, which includes customer orientation, documentation, and reconciliation to financial reports.
Handle both internal and external questions as it relates to the premium audit workload.
Clearly communicate, discuss, and review reported data with insureds, agents, and internal depts.
Engage and build a rapport with both internal and external customers.
Special projects as assigned by manager.
-
- Claims Exposure
- Accurately evaluate WC claims for exposure and establish appropriate reserves.
- Coordinate WC claim evaluation, loss mitigation and settlement activities by partnering with MEC Medical Management Consultants and Claims Attorneys.
- Identifying and achieving claim settlement agreements, and obtaining appropriate authority to settle claims.
- Recommending, establishing and modifying case reserves timely and within proper authority levels.
- Maintaining properly documented files with an effective and current diary system on all assigned claims.
-
- Relationship management
- Influence TPA adjusters to utilize MEC recommended claim handling strategies.
- Plan and conduct on-sight Third Party Administrators (TPAs) visits to promote loss mitigation, vendor utilization and settlements on a portfolio of claims.
- Communicate frequently and effectively to internal and external contacts using both verbal and written communication skills.
- Identifying and obtaining appropriate MEC vendor referrals.
-
- Process Improvement
- Support growth and retention of business through consultation and collaboration with Regional Team colleagues.
- Analyze issues and barriers, find solutions and effectively implement solutions.