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This role is critical to Berkley Industrial Comp’s (BIN) pledge of providing exceptional customer service. The role requires individuals to develop a working knowledge of each BIN department and utilize strong communication skills when resolving questions from external customers. BIN’s goal of creating a “one-stop-shop” service platform requires empowering the Business Operations Technicians to accurately support the organizations objectives through critical technical support.
Key functions include but are not limited to the following:
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The Account Claims Advisor serves as Midwest Employers Casualty's primary claims consultant and strategic claims resource for assigned active accounts. This role combines advanced workers' compensation claims expertise with client-facing consultative services to strengthen customer relationships, improve claim outcomes, and demonstrate the MEC Difference.
The position proactively identifies claim intervention opportunities through claim reviews, analytics, alert monitoring, assigned PowerComp claim management, and direct engagement with customers, TPAs, brokers, and internal stakeholders....
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This position is responsible for managing both lost time and med only claims across multiple jurisdictions up to $250,000 in exposure. This includes investigation, evaluation, and resolution of claims. Interface with underwriting, risk management, case management, clients, and vendors as appropriate in controlling costs and loss ratios and providing the claimant with appropriate care. Provide leadership within the claims department.
Key functions include but are not limited to the following:
- Oversee catastrophic and large loss claims from beginning to...
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The position is responsible for providing administrative claims support.
Key functions include but are not limited to the following:
- Ensure external and internal customers have an outstanding experience with the department and deescalate customers who are upset or frustrated
- Take first notice of loss reports, accurately enter new loss information into the claim system, route the claims for assignment to the correct adjuster
- Draft and send initial...
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- Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due
- Calculate and set timely financial reserves and proactively manage reserve adequacy throughout claim lifecycle
- Record and code injured worker demographics, job information and accident information in company’s claims management system and files necessary forms with state regulatory agencies
- Issue timely payments to...
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We are a rapidly expanding division of the W. R. Berkley Corporation looking to add a motivated self-starter to our Excess Energy Underwriting team.
The Excess Energy Underwriter in conjunction with senior underwriters, will be responsible for monitoring renewal production, profitability, and maintaining agency relationships, along with opportunities to write new business in the future. The Excess Energy Underwriter will utilize underwriting expertise and authority guidelines to independently make decisions within granted letter...
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The Senior Workers’ Compensation Claims Representative is responsible for investigating, evaluating, and resolving assigned workers’ compensation claims in accordance with company standards, procedures, and state regulatory requirements.
• Investigate, evaluate and resolve claims in accordance with company standards, procedures, and state regulatory requirements.
• Analyze and determine specific facts of loss to reach appropriate decisions and effectively communicate the company’s compensability decisions.
• Compose a...
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The PEO Risk Management Specialist provides occupational risk assessment, safety consulting, and risk management services in support of Key Risk's Professional Employer Organization (PEO) program. This role partners closely with PEO clients, brokers, underwriting, claims, and service teams to identify, evaluate, and mitigate workplace risks while supporting client retention, profitability, and growth.
The Specialist serves as a trusted advisor to PEO clients and works collaboratively to implement effective safety and workers' compensation management strategies. Through data analysis, client consultation, training, and proactive service planning, this individual helps improve workplace safety performance, reduce...
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This position can either be fully remote (if not within commutable distance to the office) or based in one of our offices:
- Hamilton Square, NJ
- Marlborough, MA
- West Hartford, CT
- Harleysville, PA
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The AVP, Senior Claims Examiner handles all aspects of claims notices and files related to professional liability and accompanying coverages, including but not limited to claims and coverage analysis, liability and damages analysis, reserve setting, reporting, reinsurance analysis and reporting, and travel. The role manages outside defense and coverage counsel that are assigned on claim or pre-claim files, including cost containment and litigation management. Additionally, the AVP, Senior Claims Examiner supports and assists with marketing and loss prevention education, including development of educational materials, for assigned product lines, as requested or needed. They...
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The Claims Superintendent - Excess Casualty will be responsible for managing a caseload of Excess claims in multiple states. They will be responsible for determining and discharging the company's contractual obligations under its various policy contracts, for either Admiral’s supported or unsupported Excess book of business. Duties will involve coverage analysis, investigation, legal defense, and loss and expense reserving.
- Perform coverage analysis, determine the duty to defend or indemnify, and focus on the choice of law
- Identify and successfully navigate risk transfer issues.
- Develop a legal strategy with defense counsel and manage the excess exposures with coverage...
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The Nurse Case Management Supervisor provides coaching, leadership and acts as a resource to a team of Nurse Case Managers and unlicensed clinical professionals. You are responsible for timely case assignments, quality reviews, and supporting staff members to maximize caseloads with high clinical value. You’ll also be responsible for assisting in budget preparation and adhering to budget parameters. This is a working leadership role and the supervisor will manage a modified caseload.
- Lead by example to support a highly functioning synergistic managed care team
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This position is the marketing focal point for Berkley Management Protection in a given state or territory. Designated to coordinate resources and expertise in meeting and exceeding results in that state or territory. All agency management and distribution strategies and tactics will be implemented by the Territory Manager. The Territory Manager will report directly to the AVP and will also collaborate with underwriting. The Territory Manager position works with the AVP & RVP in managing agency distribution and executing growth, profit and relationship building.
- Grow the private...
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The Territory Manager is the marketing focal point for Berkley Management Protection within an assigned state or territory, coordinating resources and expertise to meet and exceed results. This role executes agency management and distribution strategies and works closely with leadership and underwriting to drive growth, profit, and relationship building.
• Grow the private company management liability lines of business in assigned territory.
• Work closely with the Assistant Vice President to establish and implement a sales culture.
•...
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The Product Manager at Berkley Management Protection will support the development, enhancement, and execution of product strategy across the management liability product suite. This role will focus on product development, coverage innovation, product maintenance, underwriting enablement, and user experience improvements that drive profitable growth and operational excellence.
• Support the development and execution of product and underwriting strategy.
• Assist in the design, development, and implementation of new products, coverage enhancements, and endorsement solutions that address...
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The Sr. Claims Service Representative develops skills and knowledge to investigate and resolve high frequency, low severity commercial property, casualty, and/or workers compensation claims in a prompt and equitable manner. This role determines coverage, liability, damages, and reserves, concludes claims through negotiation or denial, and provides administrative support to higher-level adjusting staff.
Key functions include but are not limited to:
• Learn and become adept at examining policies, contracts, and claim...
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The Underwriting Support Technician (UST) serves as a critical operational partner to the underwriting organization, supporting the intake, coordination, processing, and servicing of underwriting activities across the policy lifecycle. The UST is responsible for ensuring submissions, renewals, inspections, audits, notices, and service requests are accurately reviewed, routed, processed, and/or documented in accordance with established procedures and service standards.
Working closely with Underwriters, Underwriting Assistants, brokers, vendors, and internal business partners, the UST helps maintain workflow efficiency, operational accuracy, compliance, and responsive customer service....
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The Claims Superintendent, General Liability will have primary responsibility for the handling and oversight of high-exposure General Liability claims for an Excess and Surplus Lines carrier. This role will manage complex pending matters across a broad range of exposures, including Products Liability, Habitational Risks, Contractors (including, but not limited to, New York Labor Law), Liquor Liability and Large Property Damage Fire/Water Intrusion claims. The position requires close collaboration with defense counsel, internal stakeholders, and external partners to ensure effective claim outcomes, adherence to policy terms, and alignment with best practices for high-severity loss management.
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Protect some of the world's most significant fine art collections and cultural institutions. This role combines sophisticated underwriting, portfolio management, and broker relationship development across private collections, museums, galleries, high-net-worth clients, and other specialty assets.
As an AVP/Executive Underwriter, Fine Art & Collections, you'll play a pivotal role in evaluating, selecting, and growing profitable business across some of the most unique and valuable assets in the world....
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Join our team at as a Data Engineer and play a pivotal role in designing, creating, deploying, and managing our company's data systems. This essential position supports our growth and innovation by ensuring the availability of high-quality data. You will be responsible for designing and building scalable data pipelines, developing data models, and implementing strategies for data acquisition and management. Your expertise in data infrastructure and database management will enhance the availability, reliability, and integrity of data used across the organization.
Key functions include...