The IT Asset Management team is responsible for the procurement, inventory, and deployment of all IT hardware.  In this role, the candidate will assist IT Asset Management team members in fulfilling end user hardware requests for all Berkley companies.       - Responsible for the procurement of IT goods and services - Receives procurement requests and processes accordingly. -

As the Change Manager you will take ownership of a portfolio of companies undergoing significant transformation initiatives, and play a pivotal role in driving organizational change, fostering innovation, and ensuring successful outcomes for each company within the portfolio. This position requires a strategic thinker with a proven track record in change management, a deep understanding of organizational dynamics, and the ability to navigate complex business landscapes.   - Ownership of the change portfolio, overseeing and coordinating transformation initiatives...

The Sr. Network Engineer designs significant new system functionality with a consideration of performance, stability, and supportability.  Reviews and provides feedback on business requirements to fully leverage technology to improve business functions.  Defines standards and design patterns / paradigms for system development within a team.   Actively participates in the planning and implementation of systems, infrastructure, and related hardware and software. Provides advanced troubleshooting for infrastructure, networking, load balancing, security, and application issues.  Provide project architecture and oversight with in-depth technical expertise on...

As a Software Developer at Berkley Technology Services, you’ll work on our premium audit tool and loss control tool, focusing on both claims and policy sides. Your responsibilities include developing portals for document management and auditing, ensuring that surveys are conducted and data is accurately analyzed and reviewed. You’ll also address agent access issues, enabling them to review documents and claims seamlessly. Additionally, you’ll manage the process of sending out audits to insured parties and receiving their submissions. This role offers the opportunity to learn about integrating...

As Director, Cloud Engineering, you will be responsible for developing a rigorous cloud product roadmap, enablement of cloud services and automation to enable business strategies and ensure public cloud solutions are optimized for cost and functionality. Develops and drives cloud service patterns and models (IaaS, PaaS, SaaS) along with the introduction of new emerging technologies and public cloud services, cloud adoption plans, cloud application design, and cloud management and monitoring strategies.

The Sr. Manager, Identity & Access Management is responsible for leading the architecture, design, development, and ongoing support of Berkley’s identity environments. The position will interact directly with the other shared services teams, applications teams, and business units to meet project goals. The position is also responsible for managing the staff responsible for all aspects of Identity, design, and implementation. The position will collaborate with the IT Security team on initiatives to drive compliance and security for Berkley’s environment.

The Sr. Software Engineer role will be providing overall requirements gathering, design, development and support of CRM and marketing applications for the various subsidiaries of the corporation.   - Demonstrates a robust understanding of all the business processes and system interfaces of a CRM and marketing system. - Designs significant new system functionality with a consideration of performance, stability, and supportability. -

The Sr Software Engineer will be providing overall requirements gathering, design, development and support of one or more company applications for the various subsidiaries of the corporation. - Demonstrates a robust understanding of all the business processes and system interfaces of a system. - Can design significant new system functionality with a consideration of performance, stability, and supportability. - Reviews and provides feedback on...

The Sr Director, Site Reliability Engineering (SRE) is responsible for developing and implementing a comprehensive strategy for site reliability, encompassing scalability, performance, and reliability improvements. The role will align SRE objectives with overall business goals and technology roadmaps. It will foster the spirit of continuous improvement to the SRE and position it to benefit the organizational objectives across the Berkley Corporation.  

The Business Analyst consults with client companies to gather business requirements to bridge the needs of the business with the use of IT.  This includes determining client and organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations.   - Works with end users and internal staff to develop and translate business requirements for project deliverables. - Answers developer and end user questions through the development life cycle. -

As an Intern with the Berkley Experience and Support Team, you will have an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge.  This person will collaborate side by side with BTS employees in a variety of positions to complete challenging projects.  You will also get to interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry. - Knowledge of troubleshooting issues with PC/laptop hardware, Windows OS (Windows 10); MS Office Products...

The Solution Architect helps lead the organization in the planning, development, and application of solution architecture to achieve business objectives and strategies.  They align technical initiatives, principles, and practices with WRB’s strategic vision, goals, constraints, technologies, and tools.  They span business and technical strategies as well as provide detailed design recommendations to individual solutions.  This role understands the relationship between business processes and enabling technologies over a multi-year time horizon so that better recommendations and better decisions can be made.   

The Senior IT GRC Analyst reports to the Director of IT Regulatory and Compliance and may reside in either Urbandale, Iowa, Wilmington, Delaware or remote would be available for the right candidate. This is an exciting role for a dynamic IT Governance, Risk and Compliance leader. This role will own ensure our IT Compliance and Cyber Security Risk Assessments continue to align with our IT Regulatory, Data Privacy and Information Security Standards. In addition, this individual will act as the program led for our annual NY DFS and third-party assessment processes. This role also ensure our IT Security...

The GRC Issues Management Specialist reports to the Sr. Director of IT GRC and is located in either Urbandale, Iowa, Wilmington, Delaware, or remote would be available for the right candidate. This is an exciting role for a dynamic GRC professional to become an integral part of a global Fortune 400 (W.R. Berkley) Governance Risk and Compliance program’s operational activities. This role may be filled at the Manager level based on the one’s ability to be a thought-leader, highly qualified subject matter expert, and hands-on...

The Desktop Services Engineer is responsible for the design, documentation, implementation, and support of Windows Server based operating systems as well as Design, implementation, deployment, and support of desktop technologies. Regular job responsibilities will involve making design decisions, developing team standards, and documentation that is based on the goals of project initiatives and/or changing business needs. Research solutions providing functional and technical written evaluations of products and operating system upgrades and patches. Create desktop and laptop build processes. Strong critical thinking skills with the ability to identify and develop resolutions to complex...

An Enterprise Architect helps lead the organization in the planning, development, and application of enterprise architecture to achieve business objectives and strategies.  They align technical initiatives, principles, and practices with WRB’s strategic vision, goals, constraints, technologies, and tools.  They are able to span business and technical strategies as well as provide detailed design recommendations to individual solutions.  This role understands the relationship between business processes and enabling technologies over a multi-year time horizon so that better recommendations and better decisions can be made.

W. R. Berkley organization is actively executing a transformation program to standardize our insurance processes, implement Guidewire core systems and modernize customer digital experience. This is a multi-year program that will impact most of our operations including underwriting, billing, rating, etc. The Program Manager will manage the end-to-end lifecycle of this large and complex program. S/he will work with the leaders of technology, operating units, data, change management and product governance in successfully implementing the program. S/he will also manage program risk identification and resolution to keep the program on track and able to deliver planned outcomes....

The Information Security Architecture Manager/Lead at BTS is entrusted with a critical role in sculpting our Global Information Security Architecture framework. This leadership role demands a hands-on approach in the architectural design, strategic implementation, and management of security technologies and processes across various technology platforms. This role is integral in ensuring alignment with the overarching Global Information Security Strategy at WRBC.This role is designed for a visionary leader eager to drive the future of information security architecture at a global scale, ensuring the protection and resilience of Berkley...

As a Software Engineer at BTS, you will be part of a fast moving and cross functional software engineering team that has a business first approach to technical problem solving. You’ll contribute to a team to create and maintain a technology ecosystem for multiple insurance companies while working on projects across various platforms. You’ll put your problem-solving skills to the test resolving problems our end users encounter as they process business.  

As the Vice President of IT Service Management and Client Services, you will be a key leader responsible for driving excellence in IT service delivery and ensuring exceptional client satisfaction. This hands-on leadership position requires a strategic thinker with a comprehensive understanding of IT service management principles and a strong focus on client relationship management. The successful candidate will lead a dynamic team, align IT services with business goals, and elevate the overall client experience through effective service delivery. This role is responsible for desktop support operations, help desk, Service Now suit of products, CMDB, problem management, incident management,...