Company URL: https://www.berkleytechnologyservices.com/                                        

Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.  

Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.  

With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.  

Berkley Technology Services: Right Team, Right Technology, Simple and Secure

The Sr. Software Engineer role will be providing overall requirements gathering, design, development and support of CRM and marketing applications for the various subsidiaries of the corporation.

• Demonstrates a robust understanding of all the business processes and system interfaces of a CRM and marketing system.
• Designs significant new system functionality with a consideration of performance, stability, and supportability.
• Reviews and provides feedback on business requirements to fully leverage CRM and marketing technology to improve business functions.
• Defines standards and design patterns/paradigms for system development within a team.
• Demonstrates problem-solving skills that span the application, middleware, and infrastructure levels.
• Leads technical efforts involving multiple engineers.
• Acts as a mentor to other engineers, promoting their development.
• Provides guidance on development standards and quality expectations to employees entering the job family.
• Demonstrates a robust understanding of all functional and technical aspects of CRM and marketing systems.
• Produces significant new system functionality or defect resolution with minimal direction.
• Creates design specifications that demonstrate an understanding of interfacing systems and supported business processes.
• Routinely proposes improvements to a system to improve supportability or usability.
• Performs adequate peer review on any changes in the system.Provides recommendations to solve business issues based on e
• perience and knowledge of current CRM and marketing technology.
• Works collaboratively as part of a development team, which includes interactions with business analysts, quality assurance, and end user resources.
• Provides high-quality support for our customers.
• May provide rotating on-call support of production systems.
• Provides end user mentoring and training in 1-1 and small group settings.
• Partners with the various subsidiaries to create a vision for future advancement of our applications.
• Travel for this position is approximately 5-10%.

• 10+ yrs. of software development experience
• Preferred experience with Microsoft Dynamics and Salesforce development using Apex
• Preferred experience with cloud computing platforms, particularly Azure
• Preferred experience with CI/CD tools, particularly Jenkins
• 5 to 10 years of development experience in Microsoft technologies Including ASP.NET, MVC, C# and LINQ
• 5 to 10 years of development experience with web-based technologies including HTML, CSS, JavaScript and web services
• 5 to 10 years of relational database experience with MS SQL Server
• Ability to thrive and produce results with little or no supervision in a fast-paced environment
• Excellent communication skills with ability to interact seamlessly at all levels with both technical and business stakeholders
• Strong customer service focus and sense of urgency
• Ability to quickly adapt and learn new technologies and systems
• Superior problem solving and analytical skills
• Ability to function as a valuable team member inside a virtual collaboration environment
• Must have demonstrated the capability of meeting the key accountabilities, or have the ability to learn/perform them
• Bachelor’s degree with emphasis in related field or equivalent experience.

Qualifications that are not required but are a plus

• Agile/Scrum team exposure and experience
• P&C Insurance Industry knowledge
• Knowledge of domain driven development and/or CQRS architecture
• Working knowledge of ASP.NET Web Forms
• Working knowledge of Entity Framework
• Experience with Atlassian tools
• Working knowledge of Angular

Behavioral Core Competencies

• Critical Thinking
• Customer Service Oriented
• Technically Astute
• Business Knowledge
• Influential
• Conceptual Thinking
• Personal Ownership

The Company is an equal employment opportunity employer.