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As a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers’ compensation claims of moderate complexity in multiple jurisdictions.
- Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due
- Calculate and set timely financial reserves and proactively manages reserve adequacy throughout claim lifecycle
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The primary responsibility of the Premium Recovery Analyst I is to collaborate directly with insureds to collect outstanding Premium Audit and Deductible balances within a customer service–focused environment.
- Support the overall management of Admiral Premium Audit billing inventory, including ensuring all bills are received by agents, coordinating payment arrangements, track agent collection activities to ensure all deadlines are met as well reviewing files for external collection.
- Establishes and maintains a professional relationship when contacting insureds and/or general agents for payment resolution; all calls/e-mails to be performed in a polite, professional and courteous manner.
- Drive...
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The Underwriting Assistant supports the Underwriting team by providing administrative and operational assistance to ensure efficient processing of insurance submissions, policies, and related documentation. This role partners closely with underwriters to help manage workflow, maintain accurate records, and support service delivery to internal and external stakeholders.
- Provide administrative support to underwriters and underwriting teams.
- Assist with processing new and renewal business, including data entry and documentation.
- Prepare, review, and maintain underwriting files and policy records.
- Ensure accuracy and completeness of submissions and underwriting...
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The Underwriting Assistant supports the Underwriting team by providing administrative and operational assistance to ensure efficient processing of insurance submissions, policies, and related documentation. This role partners closely with underwriters to help manage workflow, maintain accurate records, and support service delivery to internal and external stakeholders.
- Provide administrative support to underwriters and underwriting teams.
- Assist with processing new and renewal business, including data entry and documentation.
- Prepare, review, and maintain underwriting files and policy records.
- Ensure accuracy and completeness of submissions and underwriting...
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The Supervisor, Underwriting Operations will provide day-to-day supervision, coaching and mentorship to a team of Underwriting Assistants. Additionally, provide multi-faceted guidance and technical support to the Department; responsible for developing and delivering sessions that enhance processes, knowledge and the skills of the Admiral underwriting team.
- Manage and provide mentorship to the team.
- Complete and conduct annual performance reviews.
- Daily interaction and guidance for direct reports related to workflow.
- Oversee and implement initial technical training for Underwriting Operations new hires including follow-up sessions to ensure understanding and...
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The Senior Accounts Receivable Specialist supports key receivables processes for the commercial portfolio, providing positive customer interactions, solving payment challenges for policyholders and agents, and contributing to a collaborative regional AR shared services team.
• Deliver friendly, responsive and “resolve it the first time” customer service by phone and email
• Apply payments accurately and in a timely manner
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The Senior Complex Claims Specialist investigates, evaluates, negotiates, and resolves complex and high-exposure litigated and non-litigated claims across bodily injury, property damage, personal and advertising injury, and professional liability lines.
• Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approval
• Investigate and evaluate liability
• Investigate and evaluate damages
• Manage litigation by assigning counsel from the approved panel where...
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The Senior Vice President, Chief Claims Officer provides strategic direction and leadership for the claims function and is responsible for helping develop and execute strategic plans that support the organization’s business objectives.
• Manage all claims-related matters as well as the analysis, reserve development and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives and in accordance with performance standards
• Collaborate with the Leadership Team in loss trend, coverage and exposure...
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The Claims Litigation Specialist role is responsible for the review, oversight and specific handling of General Liability, Automobile Liability, and Professional Liability claims including Law Enforcement and Sexual Abuse involving municipalities, schools, among others.
- Identifying and evaluating coverage issues, preparing comprehensive coverage letters and analysis.
- Identifying and evaluating risk transfer opportunities pursuant to contracts, lease agreements, certificates of...
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This position is responsible for managing complex and/or catastrophic claims within all jurisdictions. This includes investigation, evaluation, and resolution of claims. Interface with underwriting, risk management, case management, clients, and vendors as appropriate in controlling costs and loss ratios and providing the claimant with appropriate care. Provide leadership of day to day activities on large loss and catastrophic claims
Key functions include but are not limited to the following:
- Oversee...
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As a Commercial Casualty Claims Manager, you will oversee a team of claims professionals, ensuring timely, fair, and compliant resolution of claims. You will play a key role in managing loss costs and loss adjustment expenses, directly supporting our profitability and operational efficiency goals.
What you can expect:
- Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent.
- Internal mobility opportunities.
- Visibility to senior leaders and partnership with cross functional teams.
- Opportunity to impact change.
- Benefits – competitive compensation, paid time off, comprehensive...
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As a Casualty Claims Litigation Specialist, you will investigate and handle high severity and/or complex commercial casualty claims in a prompt, equitable manner by analyzing coverage, liability and damages, evaluating reserves, negotiating settlement or conclusion of claims. This will include handling litigated cases across a variety of claims from general Commercial Bodily Injury and Property Damage, Construction Defect, Toxic Tort to Professional Liability. You may also travel within Continental Western Groups' (CWG) territory footprint to attend mediations and/or trials when necessary.
You can look forward to a highly...
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The Senior Claims Consultant is responsible for managing a caseload of management liability and professional liability claims of moderate complexity and severity. This role requires a strategic, detail-oriented professional who can resolve claims efficiently and in accordance with company best practices and authority guidelines. The consultant will conduct thorough coverage analyses, assess liability and exposure, establish appropriate reserves, and participate in mediations and trials as needed. Collaboration with internal teams and external stakeholders—including agents, insureds, and legal counsel—is essential to ensure high-quality...
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The Underwriter will manage all related underwriting tasks for new and renewal accounts required in assigned regions to promote written premium growth and favorable loss ratio results. The role will work closely with the TMs, AVPs, RVPs across assigned regions.
- Responsible for new & renewal accounts which focus on underwriting and pricing risks in accordance with BMP’s business rules and personal underwriting authority.
- Ownership of the lifecycle of the submission...
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Within delegated authority levels, evaluate (selection and pricing) and maintain (control) risk acceptability and profitability within the company’s underwriting guidelines and procedures for commercial risks. Partners with agents to manage a challenging and/or complex book of commercial business or agency relationships. Demonstrates complex decision-making with little or no supervision, recommending quality exceptions where appropriate to maximize profitability and meet business plans. Supports marketing activities to agents and actively participates in the agency management process. Serves as a mentor providing technical support, training, and problem solving for other underwriters. Responsible...
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Loss Control Consultant
- Conducts surveys and services accounts by identifying and evaluating hazards and controls pertaining to all lines of coverage.
- Develops client-related service plans based on needs analysis and assists the client with problem resolution, policy and procedure development and solution implementation.
- Services existing accounts according to mutually agreed upon plans...
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The Process Improvement Analyst is responsible for assessing, analyzing, designing, and supporting the execution of enterprise process optimization initiatives across W. R. Berkley Corporation and its operating companies. This role partners closely with stakeholders to understand current-state processes, identify pain points, and implement improvements across people, process, data, and technology.
• Lead and facilitate process improvement initiatives, fostering a Lean culture and innovative thinking.
• Map, analyze, and redesign business processes to drive efficiency...
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The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated projects, working closely with business stakeholders to translate strategy into target operating models, financial models, and an actionable roadmap of change.
• Invest significant time in maturing processes of solution delivery, reporting, and business relationship management to enable repeatable success and drive adoption and implementation of global standards and processes.
• Perform strategic business...
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As an AVP, Technology E&O Underwriter, you’ll be responsible for the management and growth of an assigned book of business as well as the acquisition of new business with a focus on Technology Middle Market insurance customers. We will rely on you to analyze customers’ business information and claims history, monitor clients’ activities to change the policies as risks evolve. You’ll evaluate acceptability of individual risks and determine overall acceptability of risk, coverage terms and pricing to achieve company profit objectives. You’ll work with agents/brokers to develop productive and profitable relationships while also ensuring compliance with...
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VP, Field Underwriting serves as the strategic, operational, and motivational leader for enterprise‑wide field underwriting operations. This role provides overarching leadership across all field underwriting functions, ensuring consistent execution, profitable growth, underwriting discipline, and strong producer relationships across BTU’s full domestic footprint.
National Underwriting Leadership
- Oversee enterprise‑wide field...