We are seeking an Underwriting Assistant that will support our Excess & Surplus lines book of general/excess liability, garage and professional liability business. The Underwriting Assistant (UA) will be responsible for providing Underwriters with technical and clerical support with the information necessary to make prudent underwriting decisions on new business, renewals and endorsements. The UA will support the underwriting life cycle from pre-submission through policy issuance and renewal.   - Identifying key issues in the decision-making process with the guidance from the underwriter. - Identifying and use of appropriate resources that assist in the analytical process; this includes making formal recommendations to underwriters on account management needs. - Ability to identify and evaluate exposures for each risk. - Perform analysis utilizing appropriate information to consider endorsement/account acceptability. - Issuance of premium and non-premium bearing endorsements. - Demonstrates adherence to guidelines which include, Underwriting Guidelines and Service Level Agreements. - Ability to follow-up with underwriters and brokers on outstanding information. - Supports day-to-day transactions that support multiple underwriting team members and customers/agency partners. - Develop, maintain and nurture positive working relationships with underwriters, customers, and other business partners to provide an enhanced customer experience (i.e., researches and resolves issues, responds to inquiries and questions). - Display a strong sense of urgency, recognizing customer needs. - Ability to apply judgement and present negotiation on more complex accounts and processes. - Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price. - Examines inspection reports, prior audits, and endorsements, and refer any issues to underwriters. - Ability to effectively manage and balance multiple demands.

In this role you will manage both litigated and non-litigated claims.   This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies. Significant insurance coverage experience and strong interpersonal skills are essential. This position will require coordinating with and servicing both internal and external business partners. You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.   - Analyze first report to determine nature of loss, coverage provided and scope of injury/damage. - Conduct investigations of all aspects of reported claims including potential fraud. Secure all appropriate supporting documentation and verify same for accuracy, relationship and completeness. - Apply knowledge of jurisdictional regulations and case law in all territories handled. - Effectively negotiate liability and damages where appropriate. - Demonstrated ability to effectively manage and monitor cases to achieve timely development and disposition of inventory. - Case load includes litigation with first notice lawsuits. - Case load includes more complex claims. - Collaborate with department management to deliver presentations and conduct meetings or serve as technical resource.

Under close supervision, learns underwriting practices by participating in formal or on-the-job training. Developing a working knowledge of product language, underwriting practices, policies and guidelines.   Industry/Practice/Knowledge   - Demonstrates broad knowledge of the business, the marketplace and company goals, objectives and performance measures through the effective delivery of all products and services. - Links line of business policies and practices to company strategies. - Demonstrates broad overview of the company operations. - Identifies and acts on opportunities to share knowledge with clients and customers. - Networks with peers and outside resources to exchange ideas and information. Product Skills   - Demonstrates forms and coverage knowledge and applies them to exposure. - Compares company coverages to competitors and differentiates our company from others. - Identifies new product opportunities. - Demonstrates a basic knowledge of the business issues and rate, growth and profit objectives. - Explains company service capability and applies to specific client needs, including coordination of standard service delivery to customers. Book Management/Pricing Skills   - Applies standard pricing to exposures. - Deviates when appropriate and in compliance with line of business pricing strategies. - Applies individual loss and expense factors, when applicable. - Utilizes internal information systems to measure results. - Demonstrates understanding of expected break-even L/R and how their individual book compares to those standards. - Communicates and implements line of business U/W strategy to achieve profitability. - Analyzes and evaluates impact of producer performance on assigned book. - Applies key expense components, influencing controllable elements according to plans and strategies. - Identifies and evaluates influence of competitor strategies in local territory or line of business and its effects on the company’s business. Consulting   - Provides expertise and advice in support of overall business objectives. - Provides appropriate input for written premium and expense budget planning. - Offers creative solutions that contribute to the achievement of business results. Risk Selection   - Applies underwriting strategies and standards to pre-qualify risk acceptability. - Identifies and assesses exposures for each risk. - Performs detail analysis utilizing appropriate information (exposure/rate/financial & loss) to determine account acceptability, taking customer needs into consideration. - Accepts, modifies, or rejects based on analysis. - Assesses rate adequacy relative to exposure. Client Management   - Identifies clients' needs and recommends solutions. - Demonstrates basic knowledge of products and appetites. - Handles or refers as appropriate cross selling opportunities. - Negotiates standard coverage issues, closes sale, and gauges customer satisfaction. - Defines/executes tasks as part of client team. - Identifies and accesses basic underwriting/service resources and associated cost benefit. - Demonstrates knowledge of competitors products, strategies, strengths, weaknesses, position within agencies/in marketplace, financial picture. - Develops and pursues prospective clients. - Follows-up on prospective and incumbent clients' needs.

- Assist with the management of projects/processes from start to finish and develop process for demand management and prioritization within the Company. - Analyze business needs and make recommendations on improving processes through automation and process improvements. - Collaborates with leaders from E&S business units to understand their strategic needs/goals. - For Operating Unit projects, define and document project scope, goals, objectives, and success criteria. - Works with end users and internal staff to understand, develop and translate business requirements for systems and applications and how they align with project deliverables. - Works with end users to complete business requirements for multiple and/or high company profile projects. - Evaluates alternate processing strategies and the potential benefits derived from their implementation. - Acts as a liaison between the IT & Data Services team and the product owners for Business Intelligence development. - Able to make multiple recommendations on how to improve the business processes/workflow. - Assist with resource planning, project planning and time tracking. - May assist with completing functional testing on assigned projects. - Demonstrates the capability to resolve routine data problems within a system or process.

Under minimal direction, responsible for underwriting risks in a book of business. Independently works within specific limits of authority on assignments utilizing underwriting policies and guidelines, rating manual rules and insurance laws and regulations.   - Skill and knowledge of broker/agency management and relationship building. - Track record of uncovering, researching and putting together new product line opportunities. - Ability to work effectively and within an assigned level of underwriting authority. - Experience planning, orchestrating, and leading highly effective broker meetings. - Ability to meet or exceed designated LOB production metrics. - Strong technical knowledge regarding underwriting, coverage and pricing within a particular product line. - Proven ability to build and maintain strong productive relationships with individual brokers. - Provide timely, courteous and efficient service to all internal and external clients. - Ability to identify and call appropriate attention to broker performance issues. - Understanding of pricing and risk selection criteria with supporting analysis. - Capable of responding to underwriting referral from underwriters with lesser authority as assigned. - Execute a minimum of 7 trips per year visiting Brokers and building relationships. - Understanding of pricing and risk selection criteria, including the ability to underwrite larger and more complex risks within assigned product line. - Perform other duties as assigned.

The Senior Actuarial Analyst may be responsible for completing Rate Reviews and Actuarial Indications, completing regular estimates of adequate loss and expense reserves, participating in company’s planning processes, and providing tools and analysis in support of meeting target profitability and growth goals. These activities are to be completed with more independence, proactively, and demonstrate a working knowledge of the core principles and standard actuarial techniques.   - Analyze both internal and external data to adapt and develop rating methodologies for both existing and new company products. - Use advanced techniques to incorporate new variables in pursuit of a competitive advantage and improved underwriting results. - Performs advanced analytics and modeling techniques including but not limited to generalized linear modeling and other forms of multivariate analysis. - Produce regular monthly reports and/or analyses used to complete the financial close process. - Represent the needs of the actuarial department on cross functional projects. - Constantly seek to improve current reporting and actuarial processes.

The Executive Underwriter will maintain contributory responsibility for underwriting, including revenue growth, profitability and competitiveness by directing the activities for an underwriting function or team but overall sole responsibility for an individual book of business. Oversees policy applications, renewals, repricing, restrictions, and cancellations to determine risk acceptability and coverage. Recognized as a technical expert that has both technical and administrative responsibility. May be involved in planning and implementing administrative, technical and operational direction toward achieving defined goals and objectives Focus is maintained on their assigned brokers to foster growth, understanding of our business, marketing of our appetite and initiatives as well as the key point person for resolution of service issues.   Key roles/responsibilities include the ability to:   - Demonstrates broad knowledge of the business, the marketplace and the company’s overall goals, objectives and performance measures through effective deliver of all products and services - Links product line policies, procedures and practices to the overall company strategy - Demonstrates a broad overview of the company’s operations - Identifies and acts on opportunities to share line of business knowledge with customers - Benchmarks programs and policies against market trends - Recognizes and advances the development of technological enhancements to meet strategic needs - Blends outside ideas with internal values when making recommendations - Networks with peers and outside resources to exchange ideas and information - Make recommendations in the development and implementation of policies and practices - Recommends new coverage enhancements to products to fill market gaps needed to create customer value - Serves line of business/industry committees, featured speaker or panel member on internal and external events - Integrates coverage, service, and regulatory or emerging hazard issues to exceed the needs of the customer - Identifies new coverage and product needs in the market - Interprets and compares global coverages and exposures in multi-jurisdictions - Coaches and directs others on coverage, service and regulatory or emerging hazard issues - Acts as a referral source, within assigned authority, on coverage and pricing - Achieves profitable growth through effective use of underwriting and business skills in assigned territory or product line - Creates and applies specific line of business strategies across all locations of operations - Utilizes current data and initiates customized information to interpret pricing and exposure trends in the book - Develops pricing proposals utilizing advanced techniques - Understands pricing needs over a large territory or book of business - Evaluates the impact of risk transfer to recommend appropriate action that enhance long term profitability - Participates in audits to ensure appropriate actions are taken to ensure profit - Gathers and analyzes information to determine risk acceptability - Recognizes and advocates certain expectations to underwriting standards and create viable options - Assesses rate adequacy relative to exposure - Integrates internal and external resources - Assesses and prioritizes underwriting and service needs and the feasibility of their delivery - Identifies critical exposures, trends and opportunities, and assists with the development of strategies to address them - Shares specialized knowledge of exposures for industry or market segments - Persuades customers in a preferred direction - Demonstrates the ability to influence the decision-maker/buyer - Builds and leads effective client teams - Negotiates advanced coverage issues - Solicits customer feedback and brings resolution to issues - Products training guidance and acts as a referral source on coverage and pricing - Demonstrates advanced selling skills - Coaches and develops staff on client management

To support the underwriting function by inputting information quickly and accurately from a variety of sources including incoming applications into Verus core systems and setting them up in the workflow, providing excellent customer service.   - Accurately key incoming applications into Verus Core systems, review them for completeness, and move them to the workflow. - Provide timely, courteous and efficient service to all internal and external clients. - Assistance with various underwriting support functions, including Premium Audit and Inspection Report ordering and scheduling. - Contribute to innovation and enhancement goals as we seek to learn, grow and succeed. - Processing of Legal Notices. - Renewal Setup for all product lines. - Partner to support our program business. - Other duties as assigned.