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Processes telephone and physical audits by entering information from completed audit worksheets into the appropriate business system, calculating final audit policy premiums and producing audit statements. Reviews and resolves discrepancies in statistical data submitted to national and state reporting bureaus
Essential Duties & Responsibilities:
- completed audit worksheets in the Premium Audit Tracking System (PATS) for accuracy of payroll, sales and classification information. Returns inaccurate worksheets with explanation to auditor or contracted vendor. Prepares accurate audit worksheets for processing.
- Accesses policy information in the company policy processing system and reviews policy endorsements. Performs additional manual premium calculations based on endorsement information if necessary. Enters additional exposure information into the company policy processing system and prints the final audit. Matches printed final audit to audit worksheets. Compares data in the final audit to information contained in the company policy processing and billing systems to ensure consistency. Enters data from final audit into PATS.
- Prepares final audit for mailing by distributing the appropriate documents and/or copies to the insured or agent and Imaging Department.
- Reviews national and state reporting bureau statistical reports that cite discrepancies or request additional information. Accesses business systems to research discrepancies or gather additional information. Identifies data quality issues and determines how to resolve. Ensures bureau inquiries are addressed in a timely manner. Reports findings to respective bureaus.
- Reviews agent or underwriter requests to prepare revised statistical report for bureau. Researches and determines if revised report is necessary. Prepares and forwards revised report to appropriate bureau for determination of impact on experience modification factor.
- Review monthly dividend reports prepared by Berkley Technology Services (BTS) for accuracy. Requests dividend checks from Accounts Payable Department and mails to agents with appropriate paperwork.
- Performs other related duties as assigned by management.
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Summary:
The Senior Actuarial Analyst may be responsible for completing Rate Reviews and Actuarial Indications, completing regular estimates of adequate loss and expense reserves, participating in company’s planning processes, and providing tools and analysis in support of pricing large accounts. These activities are to be completed with more independence, proactively, and demonstrate a working knowledge of the core principles and standard actuarial techniques.
Essential Duties & Responsibilities:
- Proactively seeks out situations where the acquisition of Competitive Market Analytics and other competitive position reviews would have a material impact on business decisions and their outcomes.
- Adapts and develops rating methodologies for both existing and new company products paying particular attention to opportunities to developing a competitive advantage through consideration and use of new variables, etc.
- Identifies, retrieves, and prepares data in support of actuarial analysis through SQL, Essbase, and other data sources. Includes internal data (exposure, premium, loss, claims, price, etc.) and various forms of external data (bureau loss costs, bureau trends, macroeconomic data, market share, market pricing, etc.)
- Ensures the accuracy and suitability of data for the business need at hand. Manipulates data, performs preliminary analysis and interprets data through Excel or other analytics platforms and presents recommendations.
- Completes Rate Reviews, Ratemaking, and Actuarial Indications including support of forecasting investment rates of return, underwriting expense provisions, frequency/severity and exposure trends. Gains management support for recommended changes.
- Completes regular estimates of adequate loss and expense reserves, including any financial information pertaining to reserves needed by the Financial Department, company management, or corporate including but not limited to Schedule P.
- Participates in company’s planning processes.
- For both Home Office and Regional Underwriting, identifies segments with profitable growth potential; identifies underperforming segments and proposes corrective actions to improve profitability.
- Performs advanced analytics and modeling techniques including but not limited to generalized linear modeling and other forms of multivariate analysis. Tools used could include SAS, R, Pretium, Emblem, and distribution fitting coupled with stochastic simulation techniques. This role is expected to teach others the statistical theory and software details, in order to free up time to refine and improve existing models.
- Participates in enterprise risk management initiatives, including support for catastrophe management, economic capital modeling, internal rate of return studies, etc.
- Provides tools and analysis in support of Underwriting’s pricing decisions with respect to large accounts as well as small commercial portfolio price adequacy analyses.
- Performs other related duties as assigned by management.
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The core function of the virtual Business Development Specialist position is to manage a large group of agents (approximately 200) and drive profitable growth. Influences and persuades agents to place profitable accounts with CWG. Accountable for and measured against agency and account pipeline and direct written premium goals. The incumbent will be expected to provide varying levels of training for product and systems while targeting agents with measured growth opportunities. This role will be ‘inside’ the office and travel expectations will be minimal.
- Pro-actively sells CWG/Berkley products in a way that differentiates CWG from competitors. Builds strong partnerships by assisting independent agencies in developing profitable growth-oriented business plans and sales strategies that align with company objectives. Identifies agency needs, recommends and sells appropriate CWG/Berkley products and services to agent. Monitors results and implements action plans as needed.
- Acquires in-depth knowledge of company programs, products, processes and automation tools to facilitate new agency prospecting and aid in the training and direct correlation of production of business with new and existing agencies.
- Gathers data and analyzes competitive market intelligence from both a carrier and agency perspective. Leverages competitive intelligence in the market and adjusts agency representation as needed based upon results and opportunities. Identifies market trends to identify business threats and market opportunities within assigned territory. Actively shares information among the teams for combined wins across all states.
- Partners with Underwriting to facilitate the quoting of new business, renewal retention and overall agency relationship management. Establishes collaborative relationships with Underwriting, Risk Services, Premium Auditing and other Berkley companies, etc. to create strong agency partnerships and build a profitable book of business.
- Actively partners with Underwriting on profit initiatives. Recommends, implements and monitors action plans to improve identified agency weaknesses. Determines appropriate course of action based on outcome of action plans, e.g., agency termination, limited binding authority, etc.
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Continental Western Group
Internship and Development Program
Continental Western Group’s internship program immerses you in a variety of insurance business fields, tests your skills, enhances your business knowledge, encourages networking and offers assignments/projects in specific areas of study.
The CWG internship and development program seeks high potential candidates that demonstrate creativity, curiosity, innovativeness, entrepreneurial spirit and appropriate risk taking. The program provides access to the company’s senior leaders while also introducing a broad overview of insurance operations in claims, marketing, underwriting, analytics and the independent agency system.
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The success of CWG is built on the contributions of our employees using their talents and passion to strengthen our customer-driven culture. We encourage, invest and are committed to our employees’ ongoing education and career development. We are currently recruiting for a Data Scientist Intern. This role will perform some of the following objectives:
- Adapts and develops rating methodologies for both existing and new company products using advanced techniques to incorporate new variables, etc., in pursuit of a competitive advantage and creation of economic profit opportunities. Helps shape the overall advanced analytics strategy for the organization.Identifies, retrieves, and prepares data in support of actuarial analysis through R, SQL, Python, Essbase and other data sources. Includes internal data (exposure, premium, loss, claims, price, etc.) and various forms of external data (bureau loss costs, bureau trends, macroeconomic data, market share, market pricing, etc.)
- Ensures the accuracy and suitability of data for the business need at hand. Manipulates data, performs preliminary analysis and interprets data through various analytics platforms. Summarizes and presents recommendations.Supports the transformation of business intelligence tools from static reporting to dashboards and development of simple to complex applications (R Shiny apps, Python Django etc.), increasing data visualization and availability, supporting cross-division collaboration, and operationalizing advanced analytics.
- Supports the actuarial function in identifying segments with profitable growth potential and underperforming segments. Assists in proposing corrective actions to improve profitability.
- Performs advanced analytics and modeling techniques including but not limited to generalized linear modeling and other forms of multivariate analysis. This role is expected to build, refine and improve existing models as well as develop new techniques and applications to different areas of the company.
- In addition to regular modeling responsibilities, this person will use critical thinking skills and apply advanced modeling techniques, including but not limited to AI/Machine Learning, to provide insights and solve business problems including techniques such as classification and regression trees, random forests, neural networks, clustering, and other machine learning techniques.
- May participate in other department deliverables and activities such as enterprise risk management (including support for catastrophe management), economic capital modeling, rate reviews, loss reserving and planning. Provides innovation and leadership when applicable.
- Leads the innovation and efficiency efforts related to tools and analysis in support of Underwriting’s pricing decisions with respect to large accounts as well as small commercial portfolio price adequacy analyses.
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The Human Resources Business Partner works closely with leaders to consult, provide advice and recommend guidance as it relates to talent-related activities such as recruitment and selection, staff retention, performance management, talent development, compensation planning and employee relations. As a strategic partner, works with leadership to align business objectives with the enterprise strategic initiative.
- Consults, counsels and strategizes with leaders on performance management, talent development, salary administration, succession planning, recognition, performance issues, disciplinary actions, training gaps, employee relations, etc. Explores and suggests appropriate actions and alternatives. Guides and coaches leaders through actions related to formal disciplinary procedures, jointly determines appropriate course of actions; reviews and provides suggestions for performance improvement plans; and ensures legal compliance with aid of in-house legal counsel. Partners with management to improve employee engagement, build morale and increase productivity and retention. Assists in administration and communication of FMLA and/or ADA process as needed.
- Confers with leaders to identify staffing needs, job specifications, job duties, qualifications, skills and competencies. Partners with internal recruitment staff on exempt, non-exempt and temporary positions. Partners with hiring managers to ensure proper department on-boarding and training plans are followed.
- Assists in the development and delivery of management and/or employee training sessions related to strategic initiatives, performance management, employee engagement, succession planning, etc. Actively researches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. May lead or participate in special and/or cross-functional project teams related to Company and/or Human Resources initiatives. Develops and maintains productive relationships throughout the Berkley organization.
- Identifies, evaluates and resolves employee relations issues such as employee complaints, harassment allegations and civil rights complaints. Interviews employees, witnesses and management to gather and document facts relating to allegations. Evaluates issues and possible responses with assistance in-house legal counsel. Implements and documents appropriate intervention to facilitate resolution of the issue. Ensures company’s response complies with Federal, State and local laws. Initiates appropriate follow up with employee and management to communicate intervention and determine its effectiveness.
- Performs employee relation activities, e.g., responding to inquiries regarding policies, procedures and programs; reviews exit interviews to analyze reasons for separation and identify trends. Assists employees with developing personal strategies or action plans related to the workplace, e.g., career development, performance improvement, peer/manager conflict, communication, etc.
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Accepts, retains and prices moderate to high exposure commercial property and casualty insurance accounts in accordance with established underwriting guidelines and within delegated authority level. Manages assigned territory to achieve profitable growth objectives by properly classifying and pricing risks; building strong internal and external business relationships; analyzing competitive marketing data, identifying territory needs; and developing, implementing and monitoring action plans as appropriate. Serves as an underwriting resource by providing knowledge and insight to underwriting staff.
- Reviews renewal accounts by examining business operations, classification, contract forms and loss activity. Determines if account is an acceptable risk or if it will be non-renewed. Determines price in accordance with established underwriting guidelines and within delegated authority level. Reviews endorsement requests exceeding Underwriter and/or Underwriting Assistant’s authority level and takes appropriate procedural action.
- Assesses new commercial insurance risks and determines accurate classification of business, policy contract forms and pricing of risk. Works within broad limits and authority on commercial underwriting accounts of moderate to high exposure. Evaluates MVRs, financial reports, loss control reports, etc. Accepts and prices risk in accordance with established underwriting guidelines and within delegated authority level.
- Develops, expands and/or enhances agency relationships to promote profitability and growth of new business and the retention of existing business. Travels assigned territory and meets with agents to enhance business relationships. Educates agency staff on Company’s pricing and risk selection philosophy. Participates in the agency management process. Assesses the strengths and weaknesses of agencies and assists them in achieving the mutual goal of sustained profitable growth.
- Works in partnership with regional Business Development staff to identify new business opportunities from the agency force to assess, quote, inspect and accept. Collaborates to classify agencies within established marketing segments; analyze territory’s mix of business, production, and loss experience; establish agencies’ annual premium goals; and conduct quarterly and annual review of agencies’ profit and growth results.
- Effectively manages assigned territory to achieve established profitability, growth and retention goals. Analyzes agency results and competitive marketing data to identify trends and opportunities. Develops, implements and monitors action plans as appropriate. Monitors and reports on material changes within the territory’s legal environment. Reviews industry periodicals and journals, legislative actions and court decisions to develop a broader industry awareness and understanding of competition within the territory.
- Serves as underwriting resource to underwriting staff and agents regarding products, coverages and rating procedures. Provides professional development knowledge and guidance to Underwriter Trainees, Underwriters, Underwriting Assistants and other functional areas.
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Accepts, retains and prices moderate to high exposure commercial property and casualty insurance accounts in accordance with established underwriting guidelines and within delegated authority level. Manages assigned territory to achieve profitable growth objectives by properly classifying and pricing risks; building strong internal and external business relationships; analyzing competitive marketing data, identifying territory needs; and developing, implementing and monitoring action plans as appropriate. Serves as an underwriting resource by providing knowledge and insight to underwriting staff.
- Reviews renewal accounts by examining business operations, classification, contract forms and loss activity. Determines if account is an acceptable risk or if it will be non-renewed. Determines price in accordance with established underwriting guidelines and within delegated authority level. Reviews endorsement requests exceeding Underwriter and/or Underwriting Assistant’s authority level and takes appropriate procedural action.
- Assesses new commercial insurance risks and determines accurate classification of business, policy contract forms and pricing of risk. Works within broad limits and authority on commercial underwriting accounts of moderate to high exposure. Evaluates MVRs, financial reports, loss control reports, etc. Accepts and prices risk in accordance with established underwriting guidelines and within delegated authority level.
- Develops, expands and/or enhances agency relationships to promote profitability and growth of new business and the retention of existing business. Travels assigned territory and meets with agents to enhance business relationships. Educates agency staff on Company’s pricing and risk selection philosophy. Participates in the agency management process. Assesses the strengths and weaknesses of agencies and assists them in achieving the mutual goal of sustained profitable growth.
- Works in partnership with regional Business Development staff to identify new business opportunities from the agency force to assess, quote, inspect and accept. Collaborates to classify agencies within established marketing segments; analyze territory’s mix of business, production, and loss experience; establish agencies’ annual premium goals; and conduct quarterly and annual review of agencies’ profit and growth results.
- Effectively manages assigned territory to achieve established profitability, growth and retention goals. Analyzes agency results and competitive marketing data to identify trends and opportunities. Develops, implements and monitors action plans as appropriate. Monitors and reports on material changes within the territory’s legal environment. Reviews industry periodicals and journals, legislative actions and court decisions to develop a broader industry awareness and understanding of competition within the territory.
- Serves as underwriting resource to underwriting staff and agents regarding products, coverages and rating procedures. Provides professional development knowledge and guidance to Underwriter Trainees, Underwriters, Underwriting Assistants and other functional areas.
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Accepts, retains and prices moderate to high exposure commercial property and casualty insurance accounts in accordance with established underwriting guidelines and within delegated authority level. Manages assigned territory to achieve profitable growth objectives by properly classifying and pricing risks; building strong internal and external business relationships; analyzing competitive marketing data, identifying territory needs; and developing, implementing and monitoring action plans as appropriate. Serves as an underwriting resource by providing knowledge and insight to underwriting staff.
- Reviews renewal accounts by examining business operations, classification, contract forms and loss activity. Determines if account is an acceptable risk or if it will be non-renewed. Determines price in accordance with established underwriting guidelines and within delegated authority level. Reviews endorsement requests exceeding Underwriter and/or Underwriting Assistant’s authority level and takes appropriate procedural action.
- Assesses new commercial insurance risks and determines accurate classification of business, policy contract forms and pricing of risk. Works within broad limits and authority on commercial underwriting accounts of moderate to high exposure. Evaluates MVRs, financial reports, loss control reports, etc. Accepts and prices risk in accordance with established underwriting guidelines and within delegated authority level.
- Develops, expands and/or enhances agency relationships to promote profitability and growth of new business and the retention of existing business. Travels assigned territory and meets with agents to enhance business relationships. Educates agency staff on Company’s pricing and risk selection philosophy. Participates in the agency management process. Assesses the strengths and weaknesses of agencies and assists them in achieving the mutual goal of sustained profitable growth.
- Works in partnership with regional Business Development staff to identify new business opportunities from the agency force to assess, quote, inspect and accept. Collaborates to classify agencies within established marketing segments; analyze territory’s mix of business, production, and loss experience; establish agencies’ annual premium goals; and conduct quarterly and annual review of agencies’ profit and growth results.
- Effectively manages assigned territory to achieve established profitability, growth and retention goals. Analyzes agency results and competitive marketing data to identify trends and opportunities. Develops, implements and monitors action plans as appropriate. Monitors and reports on material changes within the territory’s legal environment. Reviews industry periodicals and journals, legislative actions and court decisions to develop a broader industry awareness and understanding of competition within the territory.
- Serves as underwriting resource to underwriting staff and agents regarding products, coverages and rating procedures. Provides professional development knowledge and guidance to Underwriter Trainees, Underwriters, Underwriting Assistants and other functional areas.
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Accepts, retains and prices moderate to high exposure commercial property and casualty insurance accounts in accordance with established underwriting guidelines and within delegated authority level. Manages assigned territory to achieve profitable growth objectives by properly classifying and pricing risks; building strong internal and external business relationships; analyzing competitive marketing data, identifying territory needs; and developing, implementing and monitoring action plans as appropriate. Serves as an underwriting resource by providing knowledge and insight to underwriting staff.
- Reviews renewal accounts by examining business operations, classification, contract forms and loss activity. Determines if account is an acceptable risk or if it will be non-renewed. Determines price in accordance with established underwriting guidelines and within delegated authority level. Reviews endorsement requests exceeding Underwriter and/or Underwriting Assistant’s authority level and takes appropriate procedural action.
- Assesses new commercial insurance risks and determines accurate classification of business, policy contract forms and pricing of risk. Works within broad limits and authority on commercial underwriting accounts of moderate to high exposure. Evaluates MVRs, financial reports, loss control reports, etc. Accepts and prices risk in accordance with established underwriting guidelines and within delegated authority level.
- Develops, expands and/or enhances agency relationships to promote profitability and growth of new business and the retention of existing business. Travels assigned territory and meets with agents to enhance business relationships. Educates agency staff on Company’s pricing and risk selection philosophy. Participates in the agency management process. Assesses the strengths and weaknesses of agencies and assists them in achieving the mutual goal of sustained profitable growth.
- Works in partnership with regional Business Development staff to identify new business opportunities from the agency force to assess, quote, inspect and accept. Collaborates to classify agencies within established marketing segments; analyze territory’s mix of business, production, and loss experience; establish agencies’ annual premium goals; and conduct quarterly and annual review of agencies’ profit and growth results.
- Effectively manages assigned territory to achieve established profitability, growth and retention goals. Analyzes agency results and competitive marketing data to identify trends and opportunities. Develops, implements and monitors action plans as appropriate. Monitors and reports on material changes within the territory’s legal environment. Reviews industry periodicals and journals, legislative actions and court decisions to develop a broader industry awareness and understanding of competition within the territory.
- Serves as underwriting resource to underwriting staff and agents regarding products, coverages and rating procedures. Provides professional development knowledge and guidance to Underwriter Trainees, Underwriters, Underwriting Assistants and other functional areas.
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Surveys business operations and consults with policyholders and underwriting to determine the type and level of exposures and controls needed. Determines customers’ ability to control the exposures by gathering information through physical surveys, program audits, loss history analysis, comparison to industry standards and customer interviews. Provides training, mentoring, specialized technical advice and counsel to staff and customers. Assists Underwriters with risk selection and ongoing account management.