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Company Berkley Select
Location Name IL, Chicago - 550 W Jackson Blvd - 4th Floor
Responsible for the supervision of all Management & Professional Liability Claims related matters as well as the analysis, development and execution of claims strategies to deliver optimal loss cost management and customer satisfaction in support of overall business objectives.  Work collaboratively with the Berkley Select Leadership Team in loss trend, coverage and exposure analysis for existing business and new opportunities. Work directly with internal claims personnel and outside partners (legal counsel, TPA’s) to manage and achieve high standards of productivity, efficiency and alignment of organizational goals. Ensure compliance with all local, federal and state regulations related to claims while minimizing risk/exposure to the organization.   Responsibilities:   - Ensure that all valid claims are paid promptly and accurately - Ensure that adequate claim reserves are established and maintained. Appreciate the importance of accurate reserving in assisting the company maintain adequate rates. - Manage expenses appropriately to enable optimal outcome in complex cases. - Analyze existing claims strategy to ascertain effectiveness. Develop and implement appropriate claims strategy in conjunction with the President, Chief Underwriter, Chief Actuary and Chief Financial Officer. - Provide vision and leadership to the Claims organization in accordance with the established strategy - Cultivate a culture that excels in communication and collaboration - Lead  in the development, implementation and continuous planning of all claim programs, metrics, processes, results and initiatives - Collaborate with Underwriting, Actuarial, Finance and other stakeholders to ensure knowledge sharing on market trends, legal changes and loss developments - Leverage resources, technology, and processes to drive innovation through the use of predicative analytics within the department - Understand and utilize internal claim best practices for proper and consistent claim performance, compliance and achievement of business goals - Work with the Leadership Team on cost containment strategies including allocated and unallocated expenses within the Claims operation - Create the Claims annual operational goals, objectives and budget - Supervise and analyze effectiveness of panel counsel to assure compliance with agreed upon metrics and recommend changes to the President where necessary. -  Provide regular Claims updates to brokers and reinsurers as necessary. - Ensure sound litigations management practices, including detailed review of legal bills using appropriate tools - Attend mediations, arbitrations, depositions, trials, as necessary - Perform other duties and/or projects as assigned by the President
ID
2020-3702
Primary Location
US-IL-Chicago
Company Berkley Select
Location Name IL, Chicago - 550 W Jackson Blvd - 4th Floor
Responsibilities include helping to prepare test plans, writing test cases and testing developed components to ensure that the software complies with product requirements.  Interact with other IT members to determine if program performs according to the user request. - Ensure quality of product - the primary function of this position is to provide both quality control techniques and quality assurance practices to help ensure the continued high level of quality in our business systems - Plan and perform various types of testing (functional, integration, regression, smoke, etc.) in development and production environments to ensure the delivery of high quality end results - Test all supported applications for reliability, consistency, stability, and ease of use - Test business enhancements for quality control, by understanding business needs and requirements and testing to guarantee that enhancements are functioning as intended - Document, prioritize, and complete detailed test cases, including scenario conditions, expected results, and actual results - Develop, coordinate and present test results to the Business Analyst, System Analyst, and Developer - Identify, log, and track defects discovered during testing, from entry to resolution, in ticketing system (TechExcel) - Triage business issues and determine appropriate course of action for resolution - Define and track quality assurance metrics such as defects, defect counts, test results, and test status - Provide reporting on defect tracking and escalate technical issues as needed - Author and maintain required system documentation (online and print) and training documents - Research and resolve break/fix production issues and reproduce production issues in lower level environments as necessary - Participate in business requirements meetings to gather and record specification information - Help define functional requirements needed for internally-developed applications - Coordinate and facilitate meetings with BA/development teams to ensure appropriate identification and handling of defects and their timely resolution - Help ensure system issues are investigated, addressed, and resolved quickly - Ensure applications are developed to specifications - Help improve processes to be more efficient and accurate through department collaboration - Ensure defect tracking is defined, tracked, measurable, and repeatable
ID
2019-3287
Primary Location
US-IL-Chicago

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