BerkleyNet is an innovative workers compensation insurance provider that does all its business online. Our Goal? To make doing business “Ridiculously Fast. Amazingly Easy.”   As a Sr. Premium Auditor, you will apply advanced practical knowledge and will work closely with team leads and managers to align and support the Premium Audit function within the Underwriting Department. In this role, you will analyze data to make decisions that drive results and improve operational efficiencies. You will lead key tasks and projects to completion and have defined customer-focused responsibilities through the premium audit lifecycle.    A Sr. Premium Auditor fulfills the primary responsibilities of the role by executing the following duties and tasks: - Analyze information from third-party reports of our insured’s business operations and risks, including examining and verifying class code and business ownership and financial information to ensure proper risk classification and accuracy of premium - Discuss issues with the insured, agent, broker and/or audit vendor to ensure understanding of changes in exposure and premium resulting from an audit to maintain good customer relations - Analyze data to make decisions that drive results and improve efficiencies and quality in processes and products - Manage daily responsibilities and competing priorities to be accountable for delivering results - Lead or participate in departmental and cross-functional project teams - Communicate with policyholders, agents, brokers, and vendors via phone, instant messaging or email to promptly respond to inquiries and service requests, and resolve issues - Generate and implement solutions in your daily work and assigned projects - Formulate data metric driven solutions to department issues and inform the department on progress with special tasks or projects assigned to you - Identify issues and thoroughly vet the scope of the issue to determine action plan for resolution - Effectively follow-up on and complete complex work activities - May be asked to partner with leadership or other higher-level professionals to provide input on resource development and allocation for various projects - Assist leadership where needed in department planning and budgeting process

  BerkleyNet is an innovative workers compensation insurance provider that does all our business online. Our goal? To make doing business “Ridiculously Fast. Amazingly Easy.”   As an Actuary, you’ll work directly with the Managing Actuary and own broad range of responsibilities including reserve reviews, rate reviews and rate filing support, premium calculations, predictive modeling and presenting actuarial analyses to company leadership to empower business decisions. - Own responsibility for substantial portions of actuarial analyses, such as reserving, rate reviews & premium calculations - Perform actuarial research, statistical analyses and mathematical calculations - Develop solid data feeds to support data science and actuarial initiatives - Efficiently analyze data through actuarial tools and AI methods - Automate repetitive tasks - Present analyses to company leadership  

The Vice President of Claims has overall executive management responsibility for the claims function. S/he impacts our company top to bottom, leading on outcomes, people, innovation, data analysis, and best practices.  This role is responsible for the overall direction of claims management and practices of the company including oversight for developing, implementing, and managing policies and procedures to enhance the processing, investigation and settlement of claims.  Key functions include but are not limited to: - Creating vision, planning and executing to develop a best in class claims organization - Direction, leadership, development and management of all claims personnel; adjusters, technical staff, data, operations, legal, etc. The adjusters have varying experience levels, establishing and monitoring authority levels, making claim assignments and approving payments and reserve requests - Direction, leadership, and development of the department’s internal quality audit process to ensure compliance of best claim practices, processes and procedures - Develop and implement policies and procedures which meet the needs of the company, customers, regulatory requirement, and audit controls. - Establish the organizational structure, environment, and accountability of the claims operations in order to deliver services to the business. The development and use of metrics and analytics to identify trends and drives the department’s success - Develop and manage relationships with outside vendors, consultants, contractors, and other Berkley companies in line with company policies and guidelines. - Developing and maintaining claim/ legal resources to include attorneys, adjusters and expert witnesses and related responsibilities to include internal and external litigation guidelines, panel counsel and litigated claim outcomes - Collaboration with multiple departments to ensure sound reserving practices are in place and maintained - Ensuring compliance requirements are met through Large Loss Reporting to the WRB organization and reinsurers. - Attracting World Class Talent to the department - Supports and communicates Claim philosophies and builds business relationships with customers

Our Claims Representative summer internship program offers interns the opportunity to work closely with claims professionals to learn and assist in all aspects of workers’ compensation claims handling.   • Assist in the investigation of workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due • Assist in calculating and establishing timely financial reserves and proactively manage reserve adequacy throughout claim lifecycle • Assist in recording and coding injured worker demographics, job information and accident information in company’s claims management system and filing necessary forms with state regulatory agencies • Assist in issuing timely payments to injured workers, medical providers and service vendors • Assist in coordinating and managing medical treatment of injured workers to ensure timely rehabilitation • Assist in settlement negotiations of claims within designated authority with injured workers and attorneys • Gain knowledge and demonstrates an understanding of the Workers’ Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions • Identifies and manages subrogation, Second Injury Fund and joint coverage recovery opportunities • Regularly communicates claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner • Notifies management and develops reports for large exposure claims and complies with reinsurance reporting requirements • Attends and participates in claim file reviews with management and defense attorneys • Continuously strives to improve our product and business results through innovation  

As a Quantitative Analyst, you will solve business problems with data.  You'll work on key projects like using natural language processing and machine learning to revolutionize the way we write business. With the combination of savvy business insight and extensive data analysis, you’ll draw insights, identify trends, and visualize data to make a powerful impact on our business.  In this dynamic role, you’ll have the opportunity to bring your analytical skills to every aspect of the organization. The people on the Data Analytics team set each other up for success. We take ownership of our work, seek out challenging and engaging projects, share knowledge, have strong work ethics, and never stop learning.   As a Quantitative Analyst, you will fulfill the primary responsibilities of the role by completing the following: - Creating operating efficiencies: Seek out opportunities within the business to improve processes using data - Visualizing data: Illustrate events and trends using graphs and other visualizations - Quantitative analysis: Bring structure to challenging datasets to provide clear conclusions - Predictive modeling: Leverage machine learning to capture insight invisible to the human eye - Automation through code: Program away tedious, repetitive tasks to make the most of the day - Working with other teams: Meet with other departments to engage in cross-departmental projects - Presenting findings to company leadership: Communicate the conclusions of analysis to guide strategic decisions

The Claims Quality Assurance Manager is responsible for adherence to the company’s Claims Handling Standards by internal claims staff and contracted third-party claims administrator (TPA). The Claims QA Manager will serve as the owner and liaison of the company’s relationships with TPA’s and other internal Berkley operating units for which BerkleyNet provides claims administration services. We’re looking for a solutions focused claims professional with a high-degree of ownership, self-motivation and accountability who will critically analyze our existing QA tools and processes to recommend and implement enhancements to continually elevate our quality assurance program. - Develop and maintain processes and procedures for all critical functions within the Claims organization - Develop, maintain, update, and/or revise audit tools, scorecards, dashboard, and reporting templates, as necessary - Identifies any new learning opportunities for claims staff, conducts focused audits as requested and develops and facilitates training for Claims staff - Periodically reviews Claims Handling Standards in consultation with the Director and/or VP of Claims and completes any necessary updates to maintain the relevancy and currency of the standards - Periodically communicates Claims Handling Standards to internal claims staff and external Third-Party Administrators (TPA) to ensure awareness and understanding - Promotes adherence to Claims Handling Standards through regular communication and facilitation of training with staff - Coordinates, conducts and ensures internal claim audits are completed timely by claims management staff at regularly scheduled intervals - Coordinates and participates in the timely delivery of QA feedback and coaching to claims staff upon completion of monthly internal claims audits - Reports out to the Director and/or VP of Claims on the department wide and TPA quality assurance results, including identification of trends and need for improvement - Serves as primary point-of-contact and coordinator for all internal corporate audits and external claims audits - Acts as the owner and liaison of company’s relationships with TPA’s handling claims on the company’s behalf, including resolution of any TPA related service issues - Completes monthly quality assurance audits on a sample of claims handled by TPA on the company’s behalf to ensure adherence to the company’s Claims Handling Standards and shares feedback with TPA and develops corrective action plans, if necessary - Monitors and ensures BerkleyNet staff completes any required claims system processes and data entry related to TPA handled claims - Reviews TPA invoices for accuracy and ensures prompt payment - Acts as owner and primary point of contact of relationships between BerkleyNet and other Berkley operating units for which BerkleyNet is responsible for claims administration - Reviews service requests originating from business partner customers and works with senior claims management to render decisions on, and facilitate implementation of solutions - Acts as first point of contact for inquiries from business partners and facilitates resolution of related issues - Coordinates and manages periodic stewardship meetings and claim reviews with business partners including TPA and other Berkley operating units for which BerkleyNet is providing claims administration services - Coordinates and leads special projects or initiatives as assigned by senior management - Takes ownership of continuing education and career development through proactive completion of continuing education programs and trainings for professional and personal development  

The Underwriting Manager, Middle Market Accounts role is new to our organization and one we’re excited to invest in. In this role, you will be responsible for helping shape the future of our existing book of middle market accounts ($150K+). Historically, large accounts have been treated similarly to all others and we believe there are ways to optimize retention, all while growing market share in this space. As a Middle Market Accounts Manager, you will work closely with all our departments to facilitate the sales process and support the underwriting function in the acquisition and retention of large accounts throughout the policy lifecycle. You’ll have the opportunity to leverage multiple skill sets across our team to assist and drive meaningful contributions in the sales and underwriting processes, improve the customer experience and yield better returns. You will be asked to analyze data and identify opportunities or issues, identify and implement solutions, and measure results.   Additionally, you will serve as a mentor for our underwriters to grow into a more sales-focused group of individuals while improving their technical underwriting skills. Talent development and relationship building (across BerkleyNet and the broader Berkley organization) will be a key part of the role.   This role will work closely with department leadership to help with team execute on department strategy.  This role may also lead project teams or specific department functions, with the possibility of direct reports.   This role would ideally be located in our Manassas, VA, Scottsdale, AZ  or  Minneapolis, MN office where we have a hybrid environment (3 days in office, 2 from home); we'd consider a fully remote colleague as well. #LI-Remote #LI-AV1   What you can expect: - Internal mobility opportunities – be a key person in our succession plan - Visibility to senior leaders and partnership with cross functional teams - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Opportunity to lead change - Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, profit sharing, 401k, paternity leave, employee stock purchase plan, tuition assistance and professional continuing education   We'll count on you to: - Be responsible for the entirety of the large account lifecycle from sales through end of term - Evaluate and evolve the sales process to enhance account acquisition in alignment with the BerkleyNet brand and underwriting discipline - Act as the primary contact for large account underwriting - Price and approve large accounts in accordance to our New Business Plan and Retention Goals - Assist in the development of the New Business/Renewal Business Plan for the following year - Participate in/lead development of rising underwriting talent in technical and sales skills - Manage key relationships/accounts and builds a program for ongoing management of large accounts - Proactively identify areas for process improvement, innovation, and opportunities for efficiency and synergy - Formulate and manage implementation of department initiatives - Proactively review data as a method to identify new opportunities within the underwriting function - Regularly monitor resources for changes in laws and market conditions that will impact the underwriting department and procedures - Develop relationships across BerkleyNet and the broader Berkley Enterprise - Collaborate effectively across teams to develop and implement strategy - Able to assess talent and work with other managers on Development Plans for employees - Represent BerkleyNet at agency events, networking, or within the scope of a relationship with an insured - Has a deep understanding of the BerkleyNet business and underwriting appetite - Identify opportunities in career development and continued education - Assist in review and planning of annual department budgets