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Company Acadia Insurance
Location Name MA, Marlborough - 290 Donald J Lynch Boulevard
Investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements. - Perform on-site investigations, analyze coverage, evaluate exposures, establish accurate reserves and manage the resolution of commercial property claims. - Coordinate investigations into potential subrogation and salvage recoveries. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and production goals while providing superior customer service. - Assist in the training and development of claim personnel as needed. - Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices. - Demonstrate proficiency with systems and workflows, and actively engage in roundtable discussions.
ID
2020-4223
Primary Location
US-MA-Marlborough
Company Acadia Insurance
Location Name ME, Westbrook
Investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements. - Perform investigations in a timely and thorough manner to ensure accurate decisions on coverage, liability, and damage issues affecting auto physical damage claim resolutions. - Effectively negotiate with insureds, third-parties and claimants listening carefully to their demands and using an objective approach to resolve the claim fairly. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and quantity production goals while providing superior customer service. Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices.
ID
2020-4222
Primary Location
US-ME-Westbrook
Company Acadia Insurance
Location Name CT, Rocky Hill - 500 Enterprise Drive - 2A
Investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements.   Claims Representative - Perform investigations in a timely and thorough manner to ensure accurate decisions on coverage, compensability, liability, and damage issues affecting claim resolutions. - Effectively negotiate with insureds, third-parties and claimants listening carefully to their demands and using an objective approach to resolve the claim fairly. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and quantity production goals while providing superior customer service. - Assist in the training and development of claim personnel as needed. - Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices. Claims Representative II - In addition to the items listed above, this role will: - Steadily increase complexity and proficiency including more complex coverage and/or compensability disputes, contractual risk transfer, liability/subrogation investigations, negotiations, and strategic resolution practices. Engage appropriately with agents and insureds in increasingly complex discussions and capable of leading synergy meetings. - In addition to demonstrating increased proficiency with systems and workflows, actively engage in roundtable discussions, Synergy meetings and on-site investigations. - Possess understanding of litigation competencies.
ID
2020-4211
Primary Location
US-CT-Rocky Hill
Company Acadia Insurance
Location Name MA, Marlborough - 290 Donald J Lynch Boulevard
Manage all related underwriting tasks required in assigned territory to promote written premium growth and favorable loss ratio results.   Underwriter: - Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agency management issues. Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development.   Senior Underwriter: - Manage larger agencies and complex accounts. - Act as a resource for other in the department and provide direction to underwriters and support staff as needed. - Negotiate facultative reinsurance on accounts where needed. - Train or assist in training others as necessary. Help co-workers improve their skills by sharing your knowledge. - Develop loss sensitive pricing approaches including retrospective rating plans and large deductibles. - Assist in the training (coverages, new products) of staff. - May serve as team leader with responsibility for an underwriting team. Including responsibility for workflow and service standard within the team.
ID
2020-4209
Primary Location
US-MA-Marlborough
Company Acadia Insurance
Location Name NH, Bedford - 4 Bedford Farms Drive
Manage all related underwriting tasks required in assigned territory to promote written premium growth and favorable loss ratio results   Underwriter:   - Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agency management issues. Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development.
ID
2020-4206
Primary Location
US-NH-Bedford
Company Acadia Insurance
Location Name ME, Westbrook
As a member of Acadia Insurance Company’s senior and executive management team, the role provides strategic leadership necessary for the successful achievement of the company’s business objectives and its mission.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Creates accurate and dependable financial reporting for the organization which adequately reflects the financial condition of the company. - Requires a strategic vision beyond accounting and finance. - Provides analytical review of monthly financial results. - Has a highly analytic view of all company functions and a bias towards action. - Plans and directs all aspects of Acadia's financial policies, objectives and initiatives. - Works collaboratively with WRBC corporate and other WRBC affiliates to create and maintain evolving shared financial systems. - Strong working knowledge of financial systems and data warehouse functionality. - Maintains compliance with all regulatory statutes, laws and regulations, including but not limited to state regulation, SOX and other SEC reporting requirements. Collaborates on the long-range planning and forecasting of the company to maximize company performance over time. - Contributes to Acadia's success by developing departmental and individual staff goals; measuring results, rewarding achievements or taking corrective action, as necessary. - Develops employees through coaching, training, providing ongoing and constructive feedback, and through regular performance and salary reviews. - Retains staff by managing responsibly and creating a positive work environment. - Keeps abreast of industry developments, particularly those which impact his or her area(s) of responsibility. - Understands Acadia's business and the factors that affect its success. - Communicates regularly and effectively with staff, both as a team and individually. - Responsible for multiple departments, requiring a strategic vision beyond just accounting. - Ensures that the company's assets are used in a manner approved by management of the company. SUPERVISORY RESPONSIBILITIES Manages subordinate supervisors who supervise employees in the Finance, Field Services and Audit Departments.  Is responsible for the overall direction, coordination, and evaluation of this unit.  Also directly supervises non-supervisory employees.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ID
2020-4185
Primary Location
US-ME-Westbrook
Company Acadia Insurance
Location Name ME, Westbrook
Work within given authority to make Underwriting decisions. Manage renewal accounts within their authority and/or as directed by Underwriting Director or Team Lead.  Provide technical assistance to Inland Marine Underwriter(s) with analysis and evaluation of underwriting information.  Assist the department in maintaining workflow standards.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Adhere to written authority level when executing new and renewal business and refer items that exceed authority. - Prepare, deliver, and negotiate new business quotes. - Becomes familiar with Marine best practices, manuals, forms and endorsements and can understand meaning and use effectively. - Create and update appropriate underwriting documents and worksheets. - Provide assistance to Underwriter(s) by analyzing and pre-qualifying submissions for new business. - Prepare and/or execute policies and endorsements for processing and issuance. - Research and review data such as insurance-to-value information, tax information, etc. - Communicate with agents to follow up on needed information. - Act as resource for Underwriting Assistants; assist with training activities. Act as liaison to FSG and Rating; continually work toward improving workflows and service standards. - Provide high level of customer service and maintain workflows within Acadia standards. - Conduct agency visits in conjunction with assignments or team; assist in promoting Acadia products and services.
ID
2020-4140
Primary Location
US-ME-Westbrook

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