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The Chief Claims Officer (CCO) is a critical member of the Senior Leadership Team, accountable for developing and executing the enterprise-wide claims strategy and driving exceptional performance across claims operations, customer service, compliance, litigation management, and overall loss cost leadership. This executive provides forward-looking strategic guidance, ensures disciplined operational execution, and builds a high-performing claims organization that advances the company’s financial strength, reputation, and long‑term growth. Central to the position is an Executive who will embrace and lead through a culture of collaboration and creativity.
Strategic Leadership...
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The Claims Superintendent - CGL, Construction Defect, Long Term Exposure will be responsible for determining and discharging the company's contractual obligations under its various policy contracts involving coverage analysis, investigation, legal defense, and loss and expense reserving. Responsibilities will include intense complex coverage claims handling, coverage analysis, investigation, and management of litigated files.
- Present facts of claims, with recommendations, to committee as necessary on General Liability claims.
- Incorporate all claims into company records and review for applicability of coverage.
- Prepare large loss reports where applicable.
- Attend and...
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The Claims Superintendent - Casualty will be responsible for determining and discharging the company's contractual obligations under its various policy contracts involving coverage analysis, investigation, legal defense, and loss and expense reserving. Responsibilities will include intense complex coverage claims handling, coverage analysis, investigation, and management of litigated files.
- Present facts of claims, with recommendations, to committee as necessary on General Liability claims.
- Incorporate all claims into company records and review for applicability of coverage.
- Prepare large loss reports where applicable.
- Attend and participate in mediations/trials as...
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The Claims Assistant will be responsible for providing administrative support to the Claims Superintendents and assist in all aspects of the claim life cycle.
- Responsible for Support Queue activities i.e. format letters mail, file/policy copies, download documents and void/stop payments in system.
- Process deductible requests and send notices to the insureds.
- Enter new losses and add documents to the system.
- Access information in response to inquiries from attorneys, brokers, or insureds. Respond to agents’ requests in the form of correspondence and via phone.
- Maintain records and complete projects specific to accounts handled by the Claims...