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We are seeking an Underwriting Assistant that will support our Excess & Surplus lines book of general/excess liability, garage and professional liability business. The Underwriting Assistant (UA) will be responsible for providing Underwriters with technical and clerical support with the information necessary to make prudent underwriting decisions on new business, renewals and endorsements. The UA will support the underwriting life cycle from pre- submission through policy issuance and renewal.
- Identifying key issues in the decision-making process with the guidance from the underwriter.
- Identifying and use of appropriate resources that assist in the analytical process; this includes making formal recommendations to underwriters on account management needs.
- Ability to identify and evaluate exposures for each risk.
- Perform analysis utilizing appropriate information to consider endorsement/account acceptability.
- Issuance of premium and non-premium bearing endorsements.
- Demonstrates adherence to guidelines which include Underwriting Guidelines and Service Level Agreements.
- Ability to follow-up with underwriters and brokers on outstanding information.
- Supports day-to-day transactions that support multiple underwriting team members and customers/agency partners.
- Develop, maintain and nurture positive working relationships with underwriters, customers, and other business partners to provide an enhanced customer experience (i.e., research and resolve issues, responds to inquiries and questions).
- Display a strong sense of urgency, recognizing customer needs.
- Ability to apply judgement and present negotiation on more complex accounts and processes.
- Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price.
- Examines inspection reports, prior audits, and endorsements, and refer any issues to underwriters.
- Ability to effectively manage and balance multiple demands.
Under broad supervision, responsible for underwriting risks in a book of business. Works within limited authority on assignments utilizing underwriting policies and guidelines, rating manual rules and insurance laws and regulations.
- Skill and knowledge of broker/agency management and relationship building.
- Expected to maintain and develop broker relationships.
- Track record of uncovering, researching and putting together new product line opportunities by applying appropriate underwriting strategies and standards to qualify risk acceptability.
- Ability to work effectively and within an assigned level of underwriting authority.
- Experience planning, orchestrating, and leading highly effective broker meetings.
- Negotiates standard coverage issues, closes sale, and gauges customer satisfaction.
- Ability to meet or exceed designated LOB production metrics.
- Strong technical knowledge regarding underwriting, coverage and pricing within a particular product line.
- Proven ability to build and maintain strong productive relationships with individual brokers.
- Provide timely, courteous and efficient service to all internal and external clients.
- Ability to identify and call appropriate attention to broker performance issues.
- Understanding of pricing and risk selection criteria.
- Perform other duties as assigned.
We are seeking an Underwriting Assistant that will support our Excess & Surplus lines book of general/excess liability, garage and professional liability business. The Underwriting Assistant (UA) will be responsible for providing Underwriters with technical and clerical support with the information necessary to make prudent underwriting decisions on new business, renewals and endorsements. The UA will support the underwriting life cycle from pre- submission through policy issuance and renewal.
- Identifying key issues in the decision-making process with the guidance from the underwriter.
- Identifying and use of appropriate resources that assist in the analytical process; this includes making formal recommendations to underwriters on account management needs.
- Ability to identify and evaluate exposures for each risk.
- Perform analysis utilizing appropriate information to consider endorsement/account acceptability.
- Issuance of premium and non-premium bearing endorsements.
- Demonstrates adherence to guidelines which include Underwriting Guidelines and Service Level Agreements.
- Ability to follow-up with underwriters and brokers on outstanding information.
- Supports day-to-day transactions that support multiple underwriting team members and customers/agency partners.
- Develop, maintain and nurture positive working relationships with underwriters, customers, and other business partners to provide an enhanced customer experience (i.e., research and resolve issues, responds to inquiries and questions).
- Display a strong sense of urgency, recognizing customer needs.
- Ability to apply judgement and present negotiation on more complex accounts and processes.
- Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price.
- Examines inspection reports, prior audits, and endorsements, and refer any issues to underwriters.
- Ability to effectively manage and balance multiple demands.
The Business Side Product Owner will serve as a liaison between the IT department and the commercial insurance business units. This role will be responsible for identifying opportunities, defining product requirements, and ensuring the effective delivery of technology solutions to meet business objectives.
- Act as the main point of contact between business stakeholders and IT teams to gather, analyze, and prioritize requirements.
- Develop detailed product roadmaps in alignment with the overall business strategy for commercial insurance products which include General Liability, Excess, Professional Lines and Garage.
- Collaborate with IT professionals to design technology solutions that improve operational efficiency and customer experience.
- Coordinate with other departments to ensure that technology initiatives are in line with compliance, risk management, and other corporate policies.
- Translate business needs into actionable user stories and acceptance criteria for agile development teams.
- Monitor product KPIs and work closely with data analysts to measure and report on product performance.
- Validate that technology deliverables meet defined requirements and business objectives.
- Facilitate UAT (User Acceptance Testing) and oversee the product release process in collaboration with QA and IT teams.
To support the underwriting function by inputting information quickly and accurately from a variety of sources including incoming applications into Verus core systems and setting them up in the workflow, providing excellent customer service.
- Develop queries and reports for actuarial department and executive team as requested.
- Strong knowledge of internal data systems in order to be a relied upon resource for data-driven changes or problems across the organization.
- Help manage transition from legacy systems into more efficient systems and solutions.
- Identify and analyze information needs and flow for design, development, and maintenance.
- Construct reports within Microsoft Excel and Power BI that aid Underwriting in making correct strategic decisions in reaching profitability and growth goals.
- Develop and maintain Financial Planning, Budgeting, and Forecasting visuals.
- Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers.
Under minimal supervision, the Professional Lines Underwriter is responsible for underwriting risks in a book of business including miscellaneous professional, lawyers, title agents and real estate agents E&S business to achieve company premium and profit goals. Individual contributor responsible for the overall management, business development, analysis and monitoring of a book of business. Independently works within specific limits of authority on assignments utilizing underwriting policies and guidelines, rating manual rules and insurance laws and regulations as well as company policies and procedures. They are also expected to maintain and develop broker relationships, including addressing opportunities and areas of concern. Participates in product line management including product enhancements as well as corrective actions.
- Skill and knowledge of broker/agency management and relationship building.
- Track record of uncovering, researching and putting together new product line opportunities by applying appropriate underwriting strategies and standards to qualify risk acceptability.
- Ability to work effectively and within an assigned level of underwriting authority.
- Experience planning, orchestrating, and leading highly effective broker meetings.
- Negotiates standard coverage issues, closes sale, and gauges customer satisfaction.
- Ability to meet or exceed designated LOB production metrics.
- Strong technical knowledge regarding underwriting, coverage and pricing within a particular product line.
- Proven ability to build and maintain strong productive relationships with individual brokers.
- Provide timely, courteous and efficient service to all internal and external clients.
- Maintain and develop broker relationships.
- Understanding of pricing and risk selection criteria.
- Perform other duties as assigned.