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Company Berkley Program Specialists
Location Name IL, Naperville
- This position provides technical oversight and coverage guidance to achieve the appropriate outcome on claims up to approved authority concentrating in the area of Professional Liability and/or Cyber coverage. - Significant emphasis on resolution and process improvement, while maximizing cost effectiveness, supporting business partners to attract and maintain business. - The position holds responsibilities with heavy focus on proactive and effective performance of vendors and carrier partners. - Develops and maintains effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes. - Routinely review and update claims handling guidelines and workflows for carrier partners. - Act as a claims account manager to our carrier partners to address claims and vendor concerns   Overall Job Responsibilities   - The position requires extensive multi-line claim experience. - Work with underwriting and account executives on developing new and improving upon our existing custom turnkey product solutions - Work with carrier partners on setting up claim protocols and practices for handling of our turnkey products - Develop and execute claims training for our carrier partners on our turnkey products - Conducts and participates in regular audits, carrier partner meetings and file reviews. - Manage the claims bordereau from varies carrier partners - Communicates Large Loss Reporting to internal business partners and reinsurers. Provides support to all functional internal departments - Manage vendor partners to ensure they are meeting expectations and effectiveness for our carrier partner - Travel required. - Other duties as assigned.
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