Manage all related underwriting tasks required in assigned territory to promote written premium growth and favorable loss ratio results.   Underwriter I & II: With the direction of an experienced underwriter: - Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agency management issues. Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development.   Senior Underwriter I & II: In addition to the above, Senior Underwriters should have five or more years of experience and will have the following additional responsibilities:   - Manage larger agencies and portfolio of business - Act as a resource for other in the department and provide direction to underwriters and support staff as needed. - May be involved in product development and coverage training - Train or assist in training others as necessary. Help co-workers improve their skills by sharing your knowledge. - Analyze data and work with team to improve flow of business - Assist in the training (coverages, new products) of staff. - Find create ways to stay connected with our Agency partners - May work with marketing team to develop individual marketing strategies for each Agency      

At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Acadia has a great opportunity to start your career in insurance as an Inland Marine Underwriter Trainee.  Participants in this program will learn all aspects of commercial property and casualty insurance underwriting.  During the program which begins in June 2019, trainees will learn how to evaluate, select and price commercial risks and will travel to other Acadia locations to make connections with peers.  Upon successful completion of all required training, you will be promoted to Inland Marine Associate Underwriter and will work in our Marlborough, MA or Albany, NY office.

At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.     Acadia has a great opportunity to start your career in insurance as a Claims Trainee.  During the program which begins in June of 2021, participants will learn all aspects of commercial property and casualty insurance.  Upon completion of the program, the Claims Trainee will be promoted to Associate Claim Representative and will work in our Marlborough, MA or Bedford, NH office.  You will build relationships with agents and insureds throughout Massachusetts by working with them on investigating, evaluating, reserving, negotiating and resolving casualty claims.

At Acadia, we value our employees, our customers and our communities.  Employees at Acadia are part of a progressive company where everyone can make a difference.  We promote an inclusive environment which encourages continuous learning and the chance to grow and develop.    Acadia has a great opportunity to start your career in insurance as an Underwriter Trainee!  Participants in this program will learn all aspects of commercial property and casualty insurance underwriting.  During the program, which will begin in June 2021, trainees will learn how to evaluate, select and price commercial risks

- Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agency management issues. Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development. - Manage larger agencies and complex accounts. - Act as a resource for others in the department and provide direction to underwriters and support staff as needed. - Negotiate facultative reinsurance on accounts where needed. - Train or assist in training others as necessary. Help co-workers improve their skills by sharing your knowledge. - Develop loss sensitive pricing approaches including retrospective rating plans and large deductibles. - Assist in the training (coverages, new products) of staff.

Investigate, evaluate and resolve assigned claims in accordance with company standards, procedures, and state regulatory requirements.   - Perform investigations in a timely and thorough manner to ensure accurate decisions on coverage, compensability, liability, and damage issues affecting claim resolutions. - Effectively negotiate with insureds, third-parties and claimants listening carefully to their demands and using an objective approach to resolve the claim fairly. - Control file-related expenses through efficient utilization and monitoring of "outside" vendors. - Inform other departments of positive/negative conditions noted during investigations which may impact company results. - Manage existing workloads effectively to achieve quality and quantity production goals while providing superior customer service. - Participate in special account reviews and present agents and insureds with recommendations for improving their loss ratio and information on best practices. - Assist in the training and development of claim personnel as needed. - Under general direction, handles complex cases and those involving complex questions of coverage, compensability, legal liability and damages. - Works closely with underwriting in developing and interpreting policy language and, in conjunction with loss control, assists in the analysis and recommendations on loss sensitive and special accounts.