The Managing Actuary estimates incurred-but-not-reported claims to evaluate reserve margin adequacy. They also perform regular rate adequacy exercises to ensure that prices charged for coverage are sufficient to cover expected claims cost, expenses, as well as required profit. They develop pricing indications, or tools that produce them, for new business accounts. The Managing Actuary seeks to automate as much tedious work as possible. In addition, this role is responsible for leading and managing data analysts, both actuarial and quantitative.   - Ultimate responsibility for producing clear and timely reserving indications - Ownership of the company’s pricing model, balancing profitability and competitiveness - Leadership of analytics efforts - Engagement with AI models that improve decision making in appropriate contexts - Training and development of actuarial and quantitative analysts - Lead and manage a team of actuarial and data analytics professionals - Responsible for delivering timely coaching, feedback and overall performance management of actuarial and data analytics team - Assess talent, identify development and training opportunities, and collaborate with employees and department leaders to establish annual goals and create individual development plans - Partner with HR and leadership teams to execute on our talent management strategies to increase employee engagement, improve employee job satisfaction and foster a psychologically safe work environment  

The Data Warehouse Developer will develop and implement database, data warehouse and business intelligence solutions including the requisite ETL procedures and functions leveraging the Microsoft analytics and business intelligence framework and toolsets; design and develop reports; implement multi-department business solutions within the property and casualty insurance environment; Ensure stability, integrity, and efficient collection of data within on-line systems as well as the data warehouse; ensure on-time data availability for business processing.   Key functions will include but not be limited to the following: - Understand business requirements, and perform data analysis, estimation, database programming, testing and implementation. - Ensure smooth and reliable operation of data systems for fulfilling business objectives and processes - Create and maintain reports using multiple Microsoft technologies - Develop and implement databases required for business intelligence applications - Gather and document business data requirements into data models and database designs - Work with project leads in analyzing system requirements and specifications and translating those requirements into database designs - Understand business requirements, and perform data analysis, estimation, database programming, testing and implementation. - Ensure smooth and reliable operation of data systems for fulfilling business objectives and processes - Create and maintain reports using multiple Microsoft technologies - Develop and implement databases required for business intelligence applications - Gather and document business data requirements into data models and database designs - Work with project leads in analyzing system requirements and specifications and translating those requirements into database designs This role will be based in Jacksonville FL.

Premium Auditor is responsible for examining an Insured´s financial records to develop actual exposures and classifications to ensure accurate calculation of earned premium.   - Review policy information and guidelines in preparation for the audit. - Mange workload efficiently including scheduling appointments and visits with policyholders depending on premium size and location. - Examine policyholder’s records and operations to determine the correct exposures and classifications per manual rules. - Prepare audit report including exposure calculations, description of operations, and other guideline requirements. - Communicate significant changes in operations or exposures as a result of the audit to Underwriting, Accounting, and/or Agents. - Responsible for maintaining a working knowledge of audit rules, guidelines, bulletins, and manuals. - Assist Underwriters marketing efforts to generate quality new business and proactively manage potential classification and exposure concerns. - Special projects as assigned by manager.

  As a Commercial Lines Underwriter, you'll be responsible for the management and growth of an assigned book of business as well as the acquisition of new business with a focus in middle markets.  We'll rely on you you to analyze customers' business information and claims history, monitor clients' activities to change the policies as risks evolve. You'll evaluate acceptability of individual risks and determine terms, condition and pricing to achieve company profit objectives. You'll work with agents/brokers to develop productive and profitable relationships while also ensuring compliance with company underwriting guidelines.    What you can expect: - Supportive leaders who prioritize you, the Underwriter, coupled with highly colleagial network of peers who encourage collaboration across the enterprise - Internal mobility opportunities, growth and learning - Visibility to senior leaders and partnership with cross functional teams - Culture of innovation  - Benefits – competitive salary, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to:  - Develop productive and profitable relationships with agents/brokers - Underwrite new and renewal business; underwrite within authority set forth by Commercial Lines Vice President and within confines of company's reinsurance treaties and corresponds with agency to collect additional information - Assist the Commercial Lines Vice President in development of new products, pricing, or coverage’s needed - Maintain an established loss ratio, meet established production goals and delivers timely service - Serve as the team's liaison for an assigned line in disseminating line updates to develop knowledge of your peers - Manage your own travel calendar to facilitate customer development and relationship through agency visits and prospecting calls - Pursue continuing education by participating in industry sponsored and company sponsored educational courses

The Receptionist will be responsible for greeting clients and visitors to the office, answering phones, ordering supplies and sorting and distributing mail.  Additionally, the receptionist will work on ad hoc projects as needed, such as assisting the event coordinator with tasks.   We are seeking a dependable individual with exceptional communication skills, sound judgment and good problem-solving skills, as well as competency in Microsoft Office applications such as Outlook, Word and Excel. Prior experience as a receptionist desired.   Key Functions/Duties of Position: - Professionally greet clients and visitors in a positive and helpful manner - Answer incoming telephone calls in an exceptional, positive, clear manner and direct callers to the appropriate recipient - Manage the reception area to ensure effective communication both internally and externally to maintain a professional image - Maintain a safe and clean reception area by complying with procedures, rules and regulations - Perform administrative activities to include receiving, sorting, scanning and distributing incoming mail as well as coordinating pick-up and delivery of express mail and packages - Responsible for keeping an inventory of supplies and ordering supplies upon request; keeping supply room neat and organized - Regular preparation of employee certificates and mailings - Manage the maintenance of the postage machine and supplies - Develop and maintain vendor relationships as needed - Assist colleagues with projects as needed - Perform other related duties as assigned

The Underwriter will manage all related underwriting tasks required in assigned territory to promote written premium growth and favorable loss ratio results.   Key functions will include but not be limited to:   - Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agency management issues. - Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development. - Other duties assigned  

We are seeking an accomplished and visionary Vice President of Cloud Transformation and Operations with extensive experience in Microsoft Azure. This leadership role will be instrumental in driving the strategic planning, execution, and management of our organization's migration, optimization, and operational excellence on the Azure cloud platform. The successful candidate will demonstrate a deep understanding of Azure technologies, a proven track record of overseeing large-scale transformations, and a passion for innovation.   Azure Cloud Strategy and Planning: - Develop a comprehensive Azure cloud strategy aligned with the organization's business objectives, focusing on innovation, agility, and cost optimization. - Lead the evaluation of existing infrastructure and applications, identifying opportunities for migration, consolidation, and modernization. - Collaborate with executive leadership to define a clear roadmap for the organization's Azure cloud transformation journey. - Drive the design and architecture of scalable, resilient, and secure Azure-based solutions. - Provide technical expertise in selecting appropriate Azure-based services, ensuring optimal utilization and cost efficiency. - Partner with Information Security to establish best practices for Azure security, compliance, and disaster recovery.  Migration and Implementation: - Oversee the seamless migration of on-premises workloads and applications to Azure, managing risks and minimizing disruptions. - Define migration strategies, conduct impact assessments, and lead execution to ensure successful cutover. - Collaborate closely with engineering teams to refactor applications for Azure PaaS and IaaS deployment models.  Azure Cloud Operations and Management: - Develop and maintain operational frameworks for Azure cloud services, including monitoring, performance optimization, and cost management. - Lead incident response and problem-solving efforts, ensuring rapid resolution and minimal impact on operations. - Implement and promote automation, CI/CD pipelines, and infrastructure as code (IaC) practices for efficient cloud operations.  Team Leadership and Development: - Build and mentor a high-performing team of Azure cloud architects, engineers, and operations specialists. - Provide strategic direction, coaching, and growth opportunities to team members, fostering a culture of innovation and collaboration. - Drive skill development initiatives and Azure certification programs to enhance the team's proficiency. Vendor Relationships and Stakeholder Engagement: Azure Architecture and Solution Design: - Cultivate and manage relationships with Microsoft Azure representatives and other cloud partners. - Collaborate with internal stakeholders to gather requirements and ensure Azure initiatives align with business goals. - Communicate progress, challenges, and achievements to executive leadership and the broader organization

The Underwriter will manage all related underwriting tasks required in assigned territory to promote written premium growth and favorable loss ratio results.   Key functions will include but not be limited to the following: - Responsible for new and renewal accounts with a focus on acquisition including underwriting and pricing accounts in accordance with Acadia’s underwriting standards and personal underwriting authority. - Evaluate, select, and price policies for assigned agencies to achieve underwriting profit (within underwriting authority), premium growth, desired business mix, market/agency penetration, and agency management objectives with a focus on new business. Refer risks exceeding authority to management with recommendations for approval or disposition. - Develop and manage assigned agency relationships with producers and customers through visitations and regular customer contact. - Evaluate the performance of assigned agencies on an ongoing basis to ensure company and agency goals and objectives are met. Participate in review and evaluation of agencies and make recommendations on agencymanagement issues. - Communicate corporate goals, programs, underwriting policies, procedures, and guidelines to agents. - Monitor production, hit ratios, renewal retention ratios, spread of risk, and other production and quality measures. - Request information needed for underwriting and pricing of assigned business. - Conduct negotiations with assigned agents. - Coordinate loss control, claim, audit and billing services as needed. - Bind reinsurance, review certificates from reinsurers. - Maintain a workflow for your assigned territory which meets all the standards and expectations of the department. Strive to improve processes within the Company to increase the level and quality of service provided to internal and external customers. - Demonstrate a commitment to self-development. - Other duties assigned

As a Software Development Engineer (SDE), you will participate in the entire software development life cycle, debugging applications and configuring existing systems. We will look to you to implement robust and reliable solutions and work within a team of SDE’s to achieve software development results.   - Participates in requirements analysis, open to new ideas, stay up-to-date with latest tools and technologies - Collaborates with internal teams to produce software design, architecture, design documentation (High & low) - Write clean, scalable code using C#, SQL, .NET technologies and other Web and Middleware technologies - Implement and integrate APIs for data exchange between different components or systems. - Revise, update, refactor, debug code and participate in code reviews and applying best practices - Code enhancements to existing software applications and provide technical support - Develop documentation throughout the software development life cycle (SDLC) - Demonstrate the use of tact and discretion in all communications and provide a positive contribution to the morale of the department - Establish and maintain effective working relationships with unit staff, clients, providers, and other departments

We have an opportunity for a National Risk Management Consultant to join our team!  You will promote risk management practices to support our Berkley Life Sciences business. You will  consult with other departments and develop/execute a business plan focused on enhancing risk management business services to brokers and policy holders. Note: this is not a traditional loss control position; rather, the successful candidate will be a problem solver, as opposed to an 'inspector'.     W.R. Berkley is a great company with great people. Come join us!    Key functions of the role include but are not limited to: - Develop and execute a national plan to market and secure partnering with brokers and policy holders to deliver traditional risk management business consultations - Develop client service educational content in the area of life science business risk management including but not limited to white papers, panel participation, and physical and e- tool platforms - Deliver superior risk management service to clients and brokers nationally; service in many cases will require customization and detail specific to individual customers - Actively engage with industry and broker associations - Manage national projects related to business risk management initiatives; project work will involve interdepartmental collaboration between underwriting, claims, legal, and marketing 

The BCS Underwriting Assistant position is not your average Underwriting Assistant. Our Underwriting Assistants utilize the latest AI and systems technologies to assist in the administration of underwriting support functions. The work offers candidates who are new to the insurance industry an introduction to risk and exposure analysis that will lay the groundwork for a sustainable and rewarding career in underwriting or operations. Candidates will benefit from mentoring and exposure to all aspects of the business: underwriting, reinsurance, systems workflow and optimization, with the overall goal of retaining customers and developing new business opportunities.   Consistently demonstrate underwriting discipline through adherence to BCS’s underwriting approach and guidelines: - Exhibit technical knowledge regarding excess liability insurance, underwriting risk analysis, policy forms, endorsements, and IT applications. - Adhere to underwriting department policies, guidelines and authority levels. - Process new and renewal account submissions and prepare for Underwriter review. - Process binders, policies, and endorsements in a timely and accurate manner. - Evaluate coverage requests and make recommendations to the underwriter. - Perform account research as directed by the underwriter. - Assist underwriter in managing work flow and follow-up items. - Develop knowledge regarding the current book of business and assigned brokers. - Provide a high level of service at all times to both internal and external customers. - Provide Quality Review of Underwriting Technician work including roll-overs and renewal solicitations. - Assist in meeting BCS’s financial forecast plan.   Customer and Broker Relationships     Service brokers and clients to meet or exceed their expectations: - Participate in client calls with determined accounts (new or renewal) to demonstrate BCS’s value. - Develop identified broker(s) to utilize BCS’s value proposition in the positioning of new and renewal accounts.

The Property Field Adjuster will be responsible for the investigation, evaluation and adjustment of property and casualty claims for a dedicated program handling municipal property claims in Minnesota.   Key functions include but are not limted to: - Interview insureds, injured parties, witnesses and others as appropriate. - Inspect property damage. - Review factual information to prepare damage estimates. - Investigate assigned losses to determine coverage. - Evaluate loss exposure for various property losses. - Evaluate and negotiate settlements based upon coverage document language. - Determine scope of loss and cost of repairs. - Make recommendations regarding resolution of claims. - Make recommendations regarding litigation. - Prepare reports for client company. - Enter reports/file activity into electronic claim processing system. - Accountable for results, customer service, and achieving departmental and unit objectives.

Must be capable of working under limited supervision and working with a remote manager.   In this role, the claims professional investigates, evaluates, negotiates, and resolves litigated and non-litigated property damage, personal and advertising injury, and claims of high exposure and complexity with significant experience/Focus on specialized claims in the area of construction defect with complex coverage and litigated claims.     - Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approval. - Investigate and evaluate liability. - Investigate and evaluate damages. - Manage litigation by assigning counsel from the approved panel where applicable, establish litigation plan and budget, coordinate with defense counsel, and continuously review the potential for resolution. - Establish timely reserves within authority and re-evaluate throughout the life of the claim. - Maintain up-to-date, appropriate file documentation and written file notes. - Maintain an active diary and productive file inventory. - Timely completion of all required large loss reporting. - Negotiate settlements within authority limit granted, and attend mediations, Mandatory Settlement Conferences, and/or Alternative Dispute Resolutions. - Proactively control the work product and expense of outside vendors. - Develop and maintain positive customer relationships and provide superior customer service. - Timely identify all potential opportunities for co-insurance, transfer of risk and/or subrogation. - Ability to Work with designated assigned accounts. - Recognize and investigate fraud.

Key Risk is looking for a claims professional who enjoys analysis and management of workers compensation claims.    This role is located in Highpoint, NC or with qualified CLAIMS experience remote consideration.   Key Functions include but are not limited to: - Analyzes and processes workers’ compensation claims by investigating and gathering information to determine the exposure on the claim. - Negotiate settlement of claims up to designated authority level and makes claims payments. - Calculates and assigns timely an appropriate reserves to claims and continues to manage reserve adequacy throughout the life of the claim. - Calculates and pays benefits due; approves all claim payments; and settles claims within designated authority level. - Develops and manages claims though well-developed action plans; continues to work the action plan to bring the claim to an appropriate and timely resolution. - Prepares necessary state filings within statutory limits. - Actively manages the litigation process; ensures timely and cost-effective claims resolution. - Coordinates vendor referrals for additional investigation and/or litigation management. - Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims. - Frequently communicates with all appropriate parties involved with the claim. - Maintains professional client relationships. - Actively executes appropriate claims activities to ensure consistent delivery of quality claims services.

As a Claims Representative, you will be responsible for the investigation, evaluation, mitigation and resolution of medical only and lost time workers’ compensation claims of moderate complexity in multiple jurisdictions.   - Investigate workers’ compensation claims by interviewing injured workers, witnesses, and policyholders to verify coverage and determine compensability and benefits due - Calculate and set timely financial reserves and proactively manages reserve adequacy throughout claim lifecycle - Record and code injured worker demographics, job information and accident information in company’s claims management system and files necessary forms with state regulatory agencies - Issue timely payments to injured workers, medical providers and service vendors - Coordinate and actively manage medical treatment of injured workers to ensure timely rehabilitation - Negotiate settlements of claims within designated authority with injured workers and attorneys - Demonstrate a working knowledge of the Workers’ Compensation Act, adjudication process, and regulatory compliance framework in assigned jurisdictions - Identify and manage subrogation, Second Injury Fund and joint coverage recovery opportunities - Regularly communicate claim activity and status updates to policyholders, injured workers and other interested parties in a professional, thoughtful and tactful manner - Respond in a timely manner to communications from policyholders, injured workers, and other interested parties - Notify management and develops reports for large exposure claims and complies with reinsurance reporting requirements - Manage the claims litigation process to ensure timely and cost-effective claims resolution - Monitor the expenses and effectiveness of managed care and investigation vendors - Actively participate in special projects as assigned by management - Periodically travel to attend hearings, conferences and training sessions - Attend and participates in claim file reviews with management and defense attorneys - Continuously strives to improve our product and business results through innovation - Obtain and maintain adjuster licenses in assigned jurisdictions where required

Our Claims Adjusters have a passion to resolve issues, discover win/win solutions, and keep up with the fast- paced environment of Verus.  The ideal candidate investigates, evaluates, settles less complex claims with moderate supervision.  Role requires the ability to investigate and determine applicability of coverage; assessment of liability and damages; and the setting of proper reserves.   - Analyze and assess applicability of coverage and drafting of coverage positional letters. - Exercises proper judgment and decision making to analyze the claims exposure to determine the proper course of action and to appropriately settle the claim. - Interacts extensively with various parties involved in the claim process. - Handles claims consistent with clients' and corporate policies, procedures and "best practices" and in accordance with any statutory, regulatory and ethics requirements. - Documents and communicates all claim activity, timely and effectively to support the outcome of the claim file.

As a Senior Claims Representative, you will investigate moderate to highly complex, including some litigation, commercial casualty claims in a prompt, equitable manner by analyzing coverage, liability/compensability and damages; evaluating reserves; and negotiating settlement or conclusion of claim.  You'll be an integral member of a small but high-performing team handling claims for a very diverse book of business that empowers you to be strategic when resolving claims and in turn enables you to provide excellent customer service by keeping stakeholders informed and managing their expectations.  We believe in providing our claims professionals the autonomy to direct how the claim unfolds as well as the accessibility to decisive decision-makers so you're able to move quickly when delivering resolution.     What you can expect:   - Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent - Internal advancement opportunities  - Visibility to senior leaders and partnership with cross functional teams - Opportunity to impact change - Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education We'll count on you to: - Examine and analyze policies, contracts and claim forms to determine coverage - Investigate loss in a prompt manner to determine the extent of the Company’s liability.   - Establish accurate claim reserves and re-evaluate exposures and reserves during the life of the claim  - Correctly enter claim data and file documentation into claim and related systems for reporting purposes - Negotiate settlement or conclusion of claim - Work closely with Home Office Claims and Claim Leadership team - Performs other related duties as assigned by management

The Product Manager will be responsible for leading the development of new underwriting products.  Will analyze competitive market intelligence and provide technical underwriting guidance to the underwriting unit in support of achieving the Company’s strategy, growth and profitability objectives.  This position will have a remote work option with regular travel to our Des Moines offices.    We'll count on you to: - Responsible for the development of new underwriting products needed to meet company’s growth initiative.  Responsible for providing coverage analysis and data to underwriting as assigned by individual underwriters.  Required to create, monitor, and amend underwriting guidelines and supplemental applications as required.  - Analyzes competitive market intelligence to identify trends. Provides guidance regarding the unit’s performance, financial results, profitability, business mix, competition, and market trends.  Recommends adjustments as they relate to financial targets.  Presents at reoccurring staff meetings. - Provides technical underwriting leadership and support to Commercial Underwriting Department to assist unit in achieving the company’s strategy, growth and profitability objectives.  Provides guidance on referrals from underwriting operations including coverage design and compliance.  Drafting of manuscript forms for specific clients on an as-needed basis.  Monitors and communicates pricing and filing changes to underwriting in support of growth goals. - Leads underwriting audits of individual risks for compliance with company guidelines, state regulations and reinsurance.  Required to audit rating systems to verify compliance with state filings. - Serves as a technical underwriting resource for Business Development, Risk Control, Claims, Premium Audit staffs, and Berkley Shared Services and Berkley Technology.  - Participates in development and/or delivery of training material for changes to specific systems, changes in underwriting appetite and workflow processes.    

The Claims Superintendent - Construction Defect, will be responsible for determining and discharging the company's contractual obligations under its various policy contracts involving coverage analysis, investigation, legal defense, and loss and expense reserving. Responsibilities will include intense coverage analysis, investigation, and management of litigated files.    - Present facts of claims, with recommendations, to committee as necessary on Construction Defect claims. - Incorporate all claims into company records and review for applicability of coverage.  - Prepare large loss reports where applicable. - Attend and participate in mediations/trials as necessary. - Establish appropriate loss and expense reserves. Maintain valid loss and expense reserves based on current investigation and legal discovery. - Supervise activities of Independent Adjusters, investigators and defense attorneys to ensure that all claims are appropriately handled. - Adhere to company procedures and Best Practice guidelines as well as case and statutory law requirements when coverage is in question, and/or when paying or denying claims. - Comply with reporting requirements of treaty and facultative reinsurers. - Maintain current understanding of various unfair claim practices statutes. - Incorporate all claims into company records and review for applicability of coverage. - Participate in broker relations calls/visits as needed. - Attend industry related seminar workshops and/or courses for continuing education. - Additional tasks as assigned.

Berkley Environmental is looking for a ‘Senior Scrum Master’ to be an integral part of the IT team supporting the business unit. The resource is responsible for leading Agile Delivery Teams and managing delivery execution, resource deployment, and overall coordination efforts to ensure project and team success. The resource is expected to have a broad understanding of lean and agile methodology, agile frameworks including Scrum, collaborate with their delivery team, business stakeholders, other IT teams, and external vendors, to deliver business projects. The position reports to the Agile Coach of the company.   - Serve as the core member of the Scrum team, responsible for facilitating all Scrum ceremonies: Daily Stands, Sprint Planning, Sprint Review, Sprint Retrospective. - Collaborate with stakeholders, such as Product owners, business leaders, and other teams to facilitate effective communication and alignment. Help bridge the gap between technical and non-technical stakeholders, ensuring clarity of goals, priorities, and expectations. - Actively monitor the progress of sprints; help remove all impediments that hinder progress. - Provide leadership and guidance during the lifecycle of complex IT projects, ensuring adherence to agile-lean methodologies and practices. - Work with the Agile Coach to ensure team members are adhering to lean principles and agile methodology during sprint, and train/coach team members when necessary. - Ensure that all information on the scrum board is up to date and correct. - Collaborate with other Scrum masters and Coach during monthly Scrum of Scrums. - Develop weekly project updates and share weekly updates to the project leadership team.