What we’re looking for: Are you ready to manage a highly skilled team and push them to greatness?  We’re looking for you to provide strong leadership to drive delivery. You will be managing large scale enterprise level initiatives using Agile principles at scale. As a technical delivery manager, you will curate and implement portfolio management practices that balance the portfolio of our investments and continuously align them to our strategic vision.   What You’ll Do:   - Deliver Results.  Ability to thrive and produce results in a fast-paced, entrepreneurial environment.  Leverage problem solving skills to ensure plans deliver on intent. - Measure Value. You will prioritize high-value, high-need investments that bring value to the business. You will also continuously steer those investments and evaluate their alignment to the business value process chain of an organization. - Understanding Our Customers. Learn and empathize with our customers. Partner with key stakeholders to provide thought leadership to influence outcomes. - Build high performing teams. We expect you to understand what we do and why we do it. This will help you assemble teams/pods to maximize productivity and achieve business value. You will hold product and engineering teams accountable to their goals.

You will be part of a fast moving and cross-functional software engineering team that has a business first approach to technical problem solving. Being a member of this team, you would have the opportunity to contribute to transformation of the insurance business through technology. The ideal candidate will possess: - A product driven mindset where you are constantly evaluating business value in engineering tasks and decisions. - The courage and motivation to have evidence-based discussions on multiple approaches to a single problem. - Eagerness to learn new technologies and business processes. - Effective collaboration skills and a team player attitude. - Assisting the team with developing, testing and implementing projects with internal stakeholders across the organization, including trouble shooting and issue resolution, new application reviews, project development and overall leadership in the SDLC. - Developing a deep technical/architectural understanding of how the Company’s internal applications work and are slated to grow and develop over time at all levels of the organization by participating in internal requirements sessions in order to define their requirements.                                                                                                                                     - Working with a team on automating processes in various stages of SDLC and build pipeline for continuous integrations using DevOps tools. - Providing internal software application product support to a range of internal parties involved.                                  - Conducting unit testing in controlled, real situations before going live.                                                                     - Maintaining production systems after release by using monitoring tools. - Working closely with other members on the Software Development Engineering Team and perform peer code reviews and design reviews. - Translating insurance-related functional requirements for backend systems into technical requirements and/or change orders that will expand the capabilities of our applications. - Working closely with technology teams and Stakeholders to stay within timelines, budget and strategy. - With supervision, participating in planning software development to generate more efficient backend system processing. - Evaluating and fine-tuning system performance for various applications.

The Associate Actuary manages production and development of the company’s Actuarial function, including and not limited to: - Production of monthly pricing reports and analytics - Production and analysis of quarterly rate indications - Completion of product line reviews for each state and LOB annually - Support for the company annual planning process - Development of enhanced underwriting and sales tools - Execution of research and development projects - Assistance with quarterly reserve reviews and financial reporting - Delivery of data required for external reporting The Associate Actuary typically has a primary responsibility for the pricing functional area, with opportunities to contribute to other functional areas such as reserving.   We'll count on you to: - Manage the pricing functions of our department, including rate monitoring analysis, quarterly rate indications, product line reviews, and underwriting support for portfolio and large account pricing.  - Oversee the collection, compilation, analysis, and delivery of data on a continual basis, including reconciling data and reviewing it for correctness, usefulness, and relevancy. - Collaborate with our underwriting and sales departments to initiate and develop useful tools to measure our success in growing the business profitably, enhancing common metrics such as quote ratios, hit ratios, and measures of pricing adequacy.  - Support research and development projects, including leading and performing in-depth of analyses of particular areas of interest, developing new reports using business intelligence tools, increasing operational efficiency through streamlining and automation, and developing new analytics solutions including predictive and econometric models. - Support reserving by performing or peer reviewing monthly forecasts and quarterly reserve analyses. - Consult with cross functional stakeholders to define problems, propose solutions and iterate towards a final work product. Interpret the output of analysis to determine business implications and present results. - Take initiative to learn and educate the department on new concepts, tools, and processes with a focus on integrating data science capabilities into actuarial work processes, research, and deliverables.  - Think critically and demonstrate initiative in proposing new or alternative solutions, identifying problems as or before they arise, and proposing potential research and development projects to support company objectives.  - Study for and pass exams required for obtaining the Fellow of the Casualty Actuarial Society credential.

We have an exciting opportunity for a Medical Risk Administrator to join our growing team!  We are open to various types of candidates, including those who work in the healthcare industry (ie: medical practice office or healthcare company); OR, we are open to train motivated individuals interested in learning about the medical insurance field and/or recent college grads.   We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Develop relationships with our Clinical/Health Risk Management team members, and other employees and external clients - Facilitate timely and accurate intake, screening, triaging, tracking and maintenance of all potential claim notifications and associated reports/documentation - Assist in maintaining accurate database tracking and reporting - Work with other team members to coordinate the management of shared e-mail box(es) - Provide excellent customer service / communications by responding in a timely and appropriate manner to all internal and external customers - Maintain compliance with all company and department policies and procedures, quality assurance programs and service level agreement standards - Demonstrate a solid work ethic and maintain a positive attitude - Other duties as assigned

As a Business Systems Analyst this position will build strong relationships with all operational areas to acquire a good understanding of the business. They will support technology initiatives by analyzing each business process, gathering requirements, performing source to target data mappings, and to document all business processes.   Key Accountabilities:  - Business Systems Analyst - Critically evaluate information gathered from multiple internal and external sources to develop logical recommendations. - Able to make multiple recommendations on how to improve the business processes/workflow. - Deep understanding of upstream/downstream impact of system changes. - Determine client and organizational needs, system and operational requirements, downstream system impacts, and legal compliance obligations. - Document requirements, design, testing and/or initiation of projects to help provide solutions for the business. Additional Accountabilities: - Create training materials and provide end-user training to employees. - Provides support to the SOX compliance reviews. - Acts on a consultative role to provide resolutions to complex problems. - Research outside systems that are used in the insurance industry that would work in our environment. - Provide 3rd party vendor analysis. - Travel up to 10% may be required.  

Looking for a Senior Financial Analyst to become part of a Corporate Financial Planning and Analysis team.  This role will be involved with strategic analysis and content evaluation related to various global financial applications.  The individual will work cross-functionally to translate & consolidate data from multiple Berkley operating units into a cohesive set of financial data which will be used to inform decisions regarding profitability and risk assessment.  The cross-functional nature of the project will require the coordination from various teams such as underwriting, marketing, claims, technology, actuarial, accounting and operations.  This role will focus on strategy & analysis of the integration of various financial data sets and applications in order to facilitate best practices and drive innovation for the future state of operating unit’s data.   • Perform self-initiated financial analysis to evaluate trends, model future behavior, support implementation decisions, and create insights to drive financial process efficiencies. • Determine and implement data reporting strategies to provide critical information to operating units, finance, and other key areas. • Partner with non-financial business managers and team members to perform strategic work • Assist with general business processes, accounting, audits, financial related issues, and other production related items associated with PeopleSoft, Vena, and the Berkley Data Warehouse (BDW). • Present work and engage in strategic discussions with senior management. • Work cross-functionally with multiple departments including Underwriting, Marketing, Claims, Accounting, etc. • Responsible for the development of reporting requirements and models to facilitate analyses supported by data metrics and analytics from various applications. • Conduct analysis of key business drivers, trends and performance indicators to provide value-added inputs. • Manage and complete monthly reconciliations for companies going through various implementations of financial systems. • Work extensively with both international and US based finance teams across the multiple projects. • Monitor and manage adherence to financial standards and governance implemented by the Corporate Finance organization and BDW steering committee.

Looking for a Senior Financial Analyst to become part of a Corporate Financial Planning and Analysis team. This role will be involved with strategic analysis and content evaluation related to various global financial applications. The individual will work cross-functionally to translate & consolidate data from multiple Berkley operating units into a cohesive set of financial data which will be used to inform decisions regarding profitability and risk assessment. The cross-functional nature of the project will require the coordination from various teams such as underwriting, marketing, claims, technology, actuarial, accounting and operations. This role will focus on strategy & analysis of the integration of various financial data sets and applications in order to facilitate best practices and drive innovation for the future state of operating unit’s data.   • Perform self-initiated financial analysis to evaluate trends, model future behavior, support implementation decisions, and create insights to drive financial process efficiencies. • Determine and implement data reporting strategies to provide critical information to operating units, finance, and other key areas. • Partner with non-financial business managers and team members to perform strategic work • Assist with general business processes, accounting, audits, financial related issues, and other production related items associated with PeopleSoft, Vena, and the Berkley Data Warehouse (BDW). • Present work and engage in strategic discussions with senior management. • Work cross-functionally with multiple departments including Underwriting, Marketing, Claims, Accounting, etc. • Responsible for the development of reporting requirements and models to facilitate analyses supported by data metrics and analytics from various applications. • Conduct analysis of key business drivers, trends and performance indicators to provide value-added inputs. • Manage and complete monthly reconciliations for companies going through various implementations of financial systems. • Work extensively with both international and US based finance teams across the multiple projects. • Monitor and manage adherence to financial standards and governance implemented by the Corporate Finance organization and BDW steering committee.

The Senior Underwriting Assistant is responsible for supporting assigned underwriting region(s) with the overall goal of providing assistance in retaining customers and developing new business opportunities.   Consistently demonstrate underwriting discipline through adherence to BCS’s underwriting approach and guidelines: - Exhibit technical knowledge regarding excess liability insurance, underwriting risk analysis, policy forms, endorsements, and IT applications. - Adhere to underwriting department policies, guidelines and authority levels. - Process new and renewal account submissions and prepare for Underwriter review. - Process binders, policies, and endorsements in a timely and accurate manner. - Evaluate coverage requests and make recommendations to the underwriter. - Perform account research as directed by the underwriter. - Assist underwriter in managing work flow and follow-up items. - Develop knowledge regarding the current book of business and assigned brokers. - Provide a high level of service at all times to both internal and external customers. - Provide Quality Review of Underwriting Technician work including roll-overs and renewal solicitations. - Assist in meeting BCS’s financial forecast plan.     Customer and Broker Relationships Service brokers and clients to meet or exceed their expectations: - Participate in client calls with determined accounts (new or renewal) to demonstrate BCS’s value. - Develop identified broker(s) to utilize BCS’s value proposition in the positioning of new and renewal accounts.

This position will assist with overall treasury responsibilities, the Unclaimed Property process and assist with 1099 reporting.   - Daily positive pay confirmations. - Send daily payment summary to Corp. Asst. Treasurer. - Handle all Service Now requests related to Voids/Stop Payments. - Process check copy requests. - Review daily positive pay exceptions. - Process all unclaimed property voids/reissues. - Generate monthly outstanding check lists and send to respective operating units. - Void payments or flag for Due Diligence based on responses from outstanding check list review. - Generate/manipulate monthly UPE upload file. - Assist with annual 1099 processing. - Complete monthly AP Reconciliations - Assist with annual financial and SOX audits as well as periodic SOX compliance testing. - Provide back-up support for daily banking process. - Monitor shared banking and escheat inboxes and address inquiries. - Other duties as assigned.  

Staff level position performing various duties related to the financial reporting process. Areas of responsibility include GAAP/Stat financial statement preparation and reporting, reinsurance accounting, reconciliations and monitoring cash flow. All functions focus on both accurate and timely completion based on the close schedule.   • Preparation of accurate GAAP financial statements and reporting packages as assigned, including journal entries, supporting schedules and analysis, meeting all due dates per closing schedule. • Reinsurance accounting, reconciliation and reporting. • Create quarterly/monthly reinsurance bordereaux to send to brokers • Responsible for timely and accurate account reconciliations as assigned (including analysis and resolution of reconciling items). • Responsible for the accuracy of results for assigned programs. • Monitor cash settlements from both Profit Centers and Reinsurers. • Assists in the support of internal and external audits/examinations. • Active pursuit of continuous process improvement and progress measurement (metrics)

We have a leadership opportunity for an IT Data Lead to join our team! Reporting to our Chief Information Officer at Berkley One, you will operate as a data thought leader and own the execution of our data strategy.  You will lead and manage the technical delivery and client requirements analysis through strong skills and experience in data modeling, data warehouse & ETL solutions, data engineering, business intelligence, and data quality.     We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Serve as the technical expert responsible for the design and implementation of BI, Analytics, and Data Warehousing Solutions - Lead the execution of the strategic data roadmap including the implementation of a modern cloud-based data platform & tools and the definition of an extensible core data model using modern data architecture principals - Partner with core system vendor and application development team to ensure understanding of and adherence to data standards within transactional processing systems; monitor and take action where necessary to enforce data quality - Oversee and contribute hands on analysis, development, and maintenance of the Berkley One data warehouse environment, integrated business intelligence & visualization tools, and batch data extraction processes; this includes the creation of ETL scripts, processes orchestration, and report engineering - Provide coaching and leadership to junior data engineering talent

The role of the Home Office Underwriter is to provide technical assistance in the Home Office Underwriting Department on special projects, form and endorsement drafting, underwriting audits, corporate initiatives, training and development and product specific research while also acting as a referral authority, mentor and trainer to the national Professional underwriting team.   - Provide support to the underwriting audit process. - Coordinate with PL risk management vendors and PL leadership team to provide webinars, on-demand educational materials and other risk management services. - Support the drafting of policy language/endorsements and coordinate with Claims, Product Management, Legal and Compliance to finalize wording. - Support drafting/updates to Professional Liability Underwriting Guidelines, Directives, Bulletins, Applications and Raters. - Attend and participate in IT and Claims Committee meetings. - Participate in WRBC and other data requests as needed (e.g. Cyber Survey etc.). - Function as referral authority to Professional Associate Underwriters and Underwriters. - Provide support for research projects on trends impacting our Professional business. - Stay abreast and knowledgeable on market trends in terms of forms, coverage and appetite to maintain competitiveness. - Support Underwriting initiatives, as needed. - Collaborate with Product Management and Compliance, as needed. - Assist with special projects and tasks, as directed by the Chief Underwriting Officer and Executive Underwriter – Professional.

Key Risk is looking for an enthusiastic professional who will be responsible for the management of low exposure workers’ compensation claims.  The Claims Associate will be responsible for learning workers compensation laws and providing outstanding service to our clients. This is an entry-level position with no experience necessary.     Principle Responsibilities - Maintain good lines of communication with employers, adjusters, and providers - Conduct investigation of workers' compensation claims assigned - Request medical notes, proper billing format, and other written/verbal information from employers and medical providers to determine appropriateness of payment of medical bills and whether a claim is truly medical only - Discuss with an employee, issues relative to whether a bill has been paid or whether travel or medical reimbursement has been issued - Timely and accurately reserve for claims assigned - Document medical notes and relevant written and oral communication received relative to claims in the log notes - Discuss with an employer, issues relative to an injured workers’ return to work status - Index images as needed - Identify potential subrogation claims and notify appropriate supervisor - Actively work with mentor and supervisor to develop skills to handle all technical aspects of claims, including coverage, disability benefit management, medical management, litigation management, file management, subrogation, reserving and settlement - Maintain and demonstrate knowledge of the Workers' Compensation Act and Rules and Regulations in jurisdictions assigned - Immediately notify management of large exposures

We have an exciting opportunity for a Compliance Analyst to join our team! You will be responsible for collaborating in the design, development, implementation and support of all compliance programs within the insurance arena, both at the corporate and business unit level for the company.   We have a welcoming culture valuing our employees – we actually trademarked the phrase Everything Counts, Everyone Matters® to describe the Berkley commitment to our people and how we do business. We believe that every person in the organization is important and every accomplishment makes a difference in our results. Come join us!   What you'll do: - Collaborate in the formulation of policies, guidelines, strategic plans, programs, standards, and techniques necessary to carry out specific objectives and assist in drafting compliance policies and procedures - Aid in the research of compliance issues and provide concise timely technical responses to ensure compliance and business objectives are being met; respond to routine compliance-related requests and inquiries from the various business areas - Research and review new, proposed and adopted statutes and regulations affecting our insurance product lines and any processes; summarize and effectively communicate impact of changes to affected business areas in the form of Compliance Alerts/Bulletins or emails  - Assist in adopting/filing of state specific contract language, filing and negotiating for regulatory approval in the required jurisdictions and providing instructions for its use - Fulfill all regulatory reporting requirements to ensure timely responses are submitted to regulatory agencies - Research and manage the compliance implications of new products and enhancements as well as other corporate strategic initiatives - Maintain a database of compliance filings including the due dates and status of the filings; prepare reports on the status of filing projects for management personnel - Proactively work on compliance projects ensuring milestones are tracked and goals/deliverables are met

We have an exciting opportunity for an Actuarial Manager to join our team!  In this role, you will report to the VP Chief Actuary of Berkley Mid-Atlantic Group and lead the quarterly reserve analyses and rate reviews, participate in the company’s planning processes and provide tools and analysis in support of profitable growth.  Duties and responsibilities include but are not limited to: - Collaborate effectively with others in the Actuarial Services department to deliver insightful analyses in the required timeframes and provide project-based developmental opportunities - Conduct quarterly Loss & LAE reserve reviews and trend analyses - Work on monthly forecasting and reporting for financials and key performance indicators - Work on the actuarial component of the company’s planning processes - Responsible for state/product rate reviews including actuarial analysis, interpreting bureau changes and current pricing levels to recommend changes and support rate filings. - Identify, retrieve, and prepare data in support of actuarial analysis through SQL, R, and other data sources.  Includes internal data (exposure, premium, loss, claims, price, etc.) and various forms of external data. - Interpret and implement advanced analytics models for pricing and other applications - Identify segments with profitable growth potential; identify underperforming segments and proposes corrective actions to improve profitability

A Principal Enterprise Architect helps lead the organization in the planning, development, and application of enterprise architecture to achieve business objectives and strategies.  They align technical initiatives, principles, and practices with WRB’s strategic vision, goals, constraints, technologies, and tools.  They are able to span business and technical strategies as well as provide detailed design recommendations to individual solutions.  This role understands the relationship between business processes and enabling technologies over a multi-year time horizon so that better recommendations and better decisions can be made.   Enterprise Architects have a history of working at a detailed level with various technologies in various roles and often move into an Enterprise role after serving in several other architect roles designing, implementing, and maintaining a variety of systems and tools using a diverse set of technologies.   Technical Strategy - Influence the business strategic planning process by providing input on key initiatives, priorities, and dependencies toward the creation of roadmaps. - Influence overall 3-5-year architecture strategy, including technology investment and lifecycle goals. - Participate in the development, management, and ongoing maintenance of a business capability model. - Maintain contact with vendors, industry peers, and professional associations to keep informed of existing and emerging industry trends, standards, and technologies. Consulting / Guidance - Influence enterprise business strategy and context while providing aligned recommendations and solutions. - Provide consulting and guidance services to development and infrastructure teams as well as other architects in the development of solutions. - Present recommendations and solutions clearly and concisely to multiple audiences and at all levels of the organization (including EVPs, Group/Segment Presidents, and other corporate management); emphasizing capability development and value creation over technology specific results. Leadership - Influence business partners, technical groups, and management on technical strategy, priorities, and timelines. - Set a strong example of what it means to be an architect and a technician at WRB, through technical competence, communication, and work ethic. - Lead multiple enterprise-wide architecture projects and technical adoptions across BTS and WRB; manage and drive change management activities for impacted groups. - Be visible and inspire others to engage with and follow WRB’s technical strategy.  Patterns and Standards Development - Identify pattern and standard gaps and determine potential options to address. - Research, develop, and drive the adoption of design patterns and standards. - Perform technology and tool evaluations, including proof-of-concept and feasibility analysis. - Provide a catalog of design patterns and standards and socializing them with the architecture community. Governance - Participate in the architecture review process for patterns, standards, and solutions. - Effectively challenge and exchange opinions on technology and tool recommendations. - Is aware of and an advocate for patterns and standards (esp. in Infrastructure, Data, API, Cloud, and Security domains). - Owns multiple vendor relationships; actively participates in vendor selection and procurement processes.   Community of Practice - Be an ambassador and advocate of Architecture that broadly communicates the vision, principles, and goals of the Enterprise Architecture organization. - Contribute to the architecture community by hosting/participating in online forums, developing standards, patterns, solutions design documentation, and white papers and sharing them broadly. - Develop strong relationships with other business and technical teams and mentor less experienced architects/developers/engineers in the development of their skills. - Participate in the hiring process for architects and other technical roles.

The Clinical Care Specialist I (CCS) works collaboratively with nurses and other professional staff members to support the daily functions of the managed care department and they will access multiple systems to obtain necessary documentation for processing.  #LI hybrid   Key functions include but are not limited to the following: - Effectively communicate with nursing staff, adjusters, medical providers, injured workers, and any other parties involved in a case to obtain and confirm information, and ensure case needs are clearly understood - Complete timely requests for medical notes and other case information from medical providers, including effective follow through to secure the documentation in a timely fashion - Completion of case tasks within the expected timeframe - Collaborates regularly with nursing staff and adjusters to provide status updates on task completion - Administers referrals for operating units and Nurse Case Managers - Sets tasks for Nurse Case Managers and self in each assigned case and monitors tasks daily for timely completion - Bills for all time spent within the appropriate cases - Updates injured worker demographic and/or attorney information, work status and/or network provider information when needed or as requested - Initiate, retrieve, coordinate and forward medical records to vendors, medical providers, adjusters, and Nurse Case Manager staff as requested - Requests verbally and/or in writing, medical notes, work status reports, and next office visit information with follow up communications to appropriate parties as information is obtained or when barriers occur to provide status updates - Confirm medical appointments, therapy visits, translation/transportation visits as requested by the Nurse Case Manager - Create and send out letter(s) to the injured worker and appropriate parties, as clarified by the Nurse Case Manager based upon state jurisdiction and legal representation demands - Document essential functions completed within the assigned file per established policies and procedures - Practice strict confidentiality in the handling of all data and communications in the performance of daily tasks - Coordinate and successfully complete specific projects and initiatives as directed - Solicits and incorporates suggestions from other team members to improve and streamline workflow - Attend training sessions and meetings in-person and virtually as needed

The Clinical Care Specialist I (CCS) works collaboratively with nurses and other professional staff members to support the daily functions of the managed care department and they will access multiple systems to obtain necessary documentation for processing.   Key functions include but are not limited to the following: - Effectively communicate with nursing staff, adjusters, medical providers, injured workers, and any other parties involved in a case to obtain and confirm information, and ensure case needs are clearly understood - Complete timely requests for medical notes and other case information from medical providers, including effective follow through to secure the documentation in a timely fashion - Completion of case tasks within the expected timeframe - Collaborates regularly with nursing staff and adjusters to provide status updates on task completion - Administers referrals for operating units and Nurse Case Managers - Sets tasks for Nurse Case Managers and self in each assigned case and monitors tasks daily for timely completion - Bills for all time spent within the appropriate cases - Updates injured worker demographic and/or attorney information, work status and/or network provider information when needed or as requested - Initiate, retrieve, coordinate and forward medical records to vendors, medical providers, adjusters, and Nurse Case Manager staff as requested - Requests verbally and/or in writing, medical notes, work status reports, and next office visit information with follow up communications to appropriate parties as information is obtained or when barriers occur to provide status updates - Confirm medical appointments, therapy visits, translation/transportation visits as requested by the Nurse Case Manager - Create and send out letter(s) to the injured worker and appropriate parties, as clarified by the Nurse Case Manager based upon state jurisdiction and legal representation demands - Document essential functions completed within the assigned file per established policies and procedures - Practice strict confidentiality in the handling of all data and communications in the performance of daily tasks - Coordinate and successfully complete specific projects and initiatives as directed - Solicits and incorporates suggestions from other team members to improve and streamline workflow - Attend training sessions and meetings in-person and virtually as needed

The Telephonic Nurse Case Manager will assess, plan, coordinate, monitor, evaluate and implement options and services to facilitate timely medical care and return to work outcomes of injured workers.   Key functions include but are not limited to the following: - Coordinate and implement medical case management to facilitate case closure - Assess appropriate utilization of medical treatment and services available through contact with physicians and other specialist to ensure cost effective quality care - Review and analyze medical records and assess data to ensure appropriate case management process occurs while providing recommendations to achieve case progress and movement to closure - Responsible for assigned caseloads, which may vary in numbers, territory and/or by state jurisdiction - Coordinate services to include home services, durable medical equipment, IMEs, admissions, discharges, and vocational services when appropriate and evaluate cost effectiveness and quality of services - Document activities and case progress using appropriate methods and tools following best practices for quality improvement - Coordinate job analysis with employer to facilitate return to work - Perform other duties and special projects as assigned by case management manager - Occasionally attend on site meetings and professional programs - Review job analysis with physician - Exhibit strong communication skills, flexibility and adaptability - Foster a teamwork environment - Documentation of cost savings - Meeting or exceeding productivity standards - Meeting or exceeding quality improvement standards

The Underwriting Manager will lead our production underwriting team to meet production and underwriting, profit and loss goals.  This individual will also coach and mentor their team in sales related, retail agency management in order to seek out and secure opportunities that drive surplus lines insurance products.   Specific Duties - Responsible for all production and underwriting (profit/loss) results for the production underwriting team - Lead and coach the production underwriting team through an advanced understanding of underwriting guidelines, state regulations, facultative reinsurance placement and OFAC regulations - Conduct performance management duties including KPI analytics - Participate on projects and initiatives as assigned by leadership - Review claims activity, loss control survey, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements - Provide support to ensure accurate and timely servicing of accounts - Collaborate with other departments to resolve issues - Lead delivery of appropriate customer service levels - Determine and lead delivery of training and development based on individual and unit needs - Coaches, develops and provides feedback to associates - Manage relationships with WR Berkley regional carriers and territory teams – Work to initiate and execute cross selling strategies - Assist the production underwriting team with development and execution of sound action plans to drive business from key agents - Monitor, track and analyze the effectiveness of agency partnerships to support course corrections and decision making.   May perform other functions as assigned.