The Identity and Access Management Systems Engineer is responsible for all IAM related activities and architecture, including support and care of existing IAM systems. Design and build of new systems, working closely with shared services teams, applications teams, and business units to meet support and project goals.   Primary Duties & Responsibilities: - In-depth experience with Okta, Federation, SSO & MFA technologies - Creation and Continuous Improvement on RBAC for both on prem and Azure functionality - Scripting (PowerShell) / Automation of I&AM Practices - ADFS Experience - understanding and ability to communicate the access control mechanisms for REST API’s - Serve as liaison to vendors (e.g. Microsoft, Okta,etc ) to facilitate problem resolution. - Work with application teams to understand Okta and SSO integration abilities - Participate in an IAM strategy and roadmap for enterprise stakeholders. - Serve as an Engineer on engagements and work directly with Project Management, Account Management, and Customer teams. - Ability to speak confidently about the role of authn and authz - Develop the planning, and assist in the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements. - Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. - Exposure with NTLM, Windows-Integrated Auth, Kerberos - Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. - Participate and adhere to defined incident, problem and change management best practices. - Proficient communication skills particularly across functional technical areas. - Mentor and cross train other team members in key skill sets.

  The Sr. Identity and Access Management Systems Engineer is responsible for all IAM related activities and architecture, including support and care of existing IAM systems. Design and build of new systems, working closely with shared services teams, applications teams, and business units to meet support and project goals.   - In-depth experience with Okta, Federation, SSO & MFA technologies - Creation and Continuous Improvement on RBAC for both on prem and Azure functionality - Scripting (PowerShell) / Automation of I&AM Practices - Strong ADFS Experience - Ability to communicate detailed oauth grant types and flows including risks associated with specific flow types - Clear understanding and ability to communicate the access control mechanisms for REST API’s - Serve as liaison to vendors (e.g. Microsoft, Okta,etc ) to facilitate problem resolution. - Work with application teams to understand Okta and SSO integration abilities - Participate and develop an IAM strategy and roadmap for enterprise stakeholders. - Have experience migrating large systems over multiple years - Serve as a Lead Engineer on engagements and work directly with Project Management, Account Management, and Customer teams. - Ability to speak confidently about the role of authn and authz - Develop the planning, architecture, and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements. - Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. - Exposure with NTLM, Windows-Integrated Auth, Kerberos - Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. - Participate and adhere to defined incident, problem and change management best practices. - Excellent communication skills particularly across functional technical areas. - Mentor and cross train other team members in key skill sets.

This position will be providing overall requirements gathering, design, development and support of one or more company applications for the various subsidiaries of the corporation.   - Working on a team of developers to enhance our software product by increasing and optimizing UI functionality, developing automated solutions, and supporting integrations between our platform and other enterprise applications - Partnering with various operating units to understand their software requirements; lead and engage in the design and development efforts for software enhancements, new APIs and/optimized functionality requests - Designing and building new processes into our application suite, including planning for and carrying out integrations between this platform and other systems enterprise-wide - Partnering with the business and peer technical teams to on-board new operating units onto our application stack - Actively engaging in design and solution architecture for software solutions that will both address and scale to support evolving business needs - Travel for this position is approximately 5-10%.

Designs significant new system functionality with a consideration of performance, stability, and supportability.  Reviews and provides feedback on business requirements to fully leverage technology to improve business functions.  Defines standards and design patterns/paradigms for system development within a team.  Actively participate in the planning and implementation of systems, infrastructure and related hardware and software. Provide advanced troubleshooting for infrastructure, networking, security, and application issues.  Provide project architecture and oversight with in-depth technical expertise on infrastructure projects.  Assess and recommend architectural designs/changes to customer systems in response to business or technical drivers.  Contribute to written proposals and develop technical documentation. Subject matter expert for specific technologies within the Infrastructure practice (e.g. Directory Services, Messaging).  Demonstrates a robust understanding of all the business processes and system interfaces of a system.  Demonstrates problem solving skills that span the application, middleware, and infrastructure levels. Ability to clearly communicate problem/resolution process to customers or management.    - Actively participate in the planning and implementation of systems, infrastructure and related hardware and software. - Serve as liaison to vendors (e.g. Microsoft, Symantec) to facilitate problem resolution. - Be able to serve as a Lead Engineer on engagements and work directly with Project Management, Account Management and Customer teams. - Ability to mentor and cross-train technical staff. - Provides guidance on BTS development standards and quality expectations to employees entering the job family. - Collaborate with technical staff, including project managers. - Customer liaison for solutions including presentation of design and deployment strategies.  - Provide subject matter expertise in the areas of Active Directory, DNS, and Windows Server operating systems. - Document server topology diagrams. - High level of design, architecture and engineering expertise with virtualization and automation technologies (ie. VMware, Citrix, Service Now). - Serve as a Lead Engineer on engagements and work directly with Project Management, Account Management, and Customer teams. - Responsible for system level programming / scripting on an ad hoc basis and to facilitate the management of supported applications and technologies. - Develop the planning, architecture, and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements. - Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts. - Responsible for installation, service delivery and administration of Internet servers, mass storage, LAN/WAN, frameworks and systems applications. - Performs configuration, integration, maintenance, performance management, security management, failure analysis and recovery, and user support. - Provide mentoring and coaching to peers and subordinate team members specifically assigned as Systems Administrators. - Anticipate, mitigate, identify, troubleshoot, report, and resolve hardware, software, and firmware problems on servers, input. - Ensure the integrity, security, and availability of all Windows-based enterprise servers, their respective application databases, and connectivity to and from servers and workstations in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance. - Provide second and third level support for Windows servers in a highly available, 24x7 enterprise environment - Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. - Maintain and constantly improve server performance, reliability and security, including performance tuning, file system layout and optimization, and ongoing update of services in compliance with security policies - Participate and adhere to defined incident, problem and change management best practices. - Support the deployment of new systems in response to incoming customer requests and organizational requirements. - Operating system/utility software installation, testing, implementation, maintenance, and configuration management. - Document problems and resolution for future reference. - Excellent communication skills particularly across functional technical areas. - Monitor server performance and implement performance tuning. - Oversee server and operating system security following corporate guidelines. - Strong analytical abilities and professional office experience needed. Mentor and cross train other team members in key skill sets.  .

This position will be providing overall requirements gathering, design, development and support of one or more company applications for the various subsidiaries of the corporation. - Demonstrates the capability to resolve routine problems within a system or process. - Can modify existing functionality or provide minor improvements with limited direction. - Demonstrates solid development processes including code review, documentation, and unit testing. - Work independently on multiple projects while meeting the timely needs of the customer. - May provide rotating on-call support of production systems. - Travel for this position is approximately 5-10%.

The IT Security Analyst will require demonstrated leadership in directing and conducting research efforts, including prior experience as lead Investigator.  We are looking for a strong background in computer/network security concepts and technologies, including extensive knowledge of enterprise security operations and computer network vulnerabilities and exploits. #LI remote Other key functions/duties/experience includes:   - Experience writing technical reports and presenting results to leadership. - Identify deficiencies in security posture and develop, administer, and participate in action plans to address these gaps. - Facilitate effective communication between project/program stakeholders - Experience in managing large-sized projects/programs across multiple disciplines and/or teams. - Advanced-level understanding of business risk and how to properly advise a customer through critical situations - Strong team orientation, collaboration skills, and interpersonal skills - Adept at helping team members harness and develop strengths in pursuit of successful program outcomes - Proven problem-solving, critical thinking, and decision-making skills - Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels - Conduct analysis of network traffic and host activity across a wide array of technologies and platforms Perform general SIEM monitoring, analysis, content development, and maintenance - Conduct and drive incident response activities such as host triage and retrieval, malware analysis, remote system analysis, end-user interviews, and remediation efforts - Compile detailed investigation and analysis reports for internal SOC consumption and delivery to leadership - Track threat actors and associated tactics, techniques, and procedures (TTPs) by capturing intelligence on threat actor TTPs and developing countermeasures in response to threat actors - Analyse malicious campaigns and evaluate the effectiveness of security technologies - Provide forensic analysis of network packet captures, DNS, proxy, Netflow, malware, host-based security and application logs, as well as logs from various types of security sensors - Conduct and provide computer forensic analysis of system memory and disk images - Coordinate threat hunting activities across the network, leveraging intelligence from multiple internal and external sources, as well as cutting-edge security technologies - Hunt for and identify threat actor groups and their techniques, tools, and processes - Identify gaps in IT infrastructure by mimicking an attacker's behaviours and responses - Provide analytic investigative support of large scale and complex security incidents - In depth understanding of cloud service providers (CSP) security offerings - Understanding of and ability to perform malware reverse engineering - Effective at utilizing sandbox technologies to detonate malware samples

Designs significant new system functionality with a consideration of performance, stability, and supportability.  Reviews and provides feedback on business requirements to fully leverage technology to improve business functions.  Defines standards and design patterns / paradigms for system development within a team.   Actively participate in the planning and implementation of systems, infrastructure and related hardware and software. Provide advanced troubleshooting for infrastructure, networking, security, and application issues.  Provide project architecture and oversight with in-depth technical expertise on infrastructure projects.  Assess and recommend architectural designs/changes to customer systems in response to business or technical drivers.  Contribute to written proposals and develop technical documentation. Subject matter expert for specific technologies within the Infrastructure practice (e.g. Directory Services, Messaging).  Demonstrates a robust understanding of all the business processes and system interfaces of a system.  Demonstrates problem solving skills that span the application, middleware, and infrastructure levels. Ability to clearly communicate problem/resolution process to customers or management. - Actively participate in the planning and implementation of systems, infrastructure and related hardware and software. - Infrastructure Design and Planning of Exchange Services environment - Microsoft Exchange Enterprise management for both on premises and Exchange Online environments. - Serve as liaison to vendors (e.g. Microsoft) to facilitate problem resolution. - Be able to serve as a Lead Engineer on engagements and work directly with Project Management, Account Management and Customer teams. - Provide administration and engineering support for all messaging related projects such implementing new system or process. - Customer liaison for solutions including presentation of design and deployment strategies.  - Provide subject matter expertise in the area of messaging systems and related administrative tools. - Develop the planning, architecture, and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements. - Conduct research on emerging products, services, and standards in support of messaging and collaboration systems. - Configuration of Exchange Policies and Email routing - Provide mentoring and coaching to peers and subordinate team members. - Anticipate, mitigate, identify, troubleshoot, report, and resolve hardware, software, and firmware problems on servers, input. - Provide second and third level support for messaging systems in a highly available, 24x7 enterprise environment - Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. - Maintain and constantly improve server performance, reliability and security, including performance tuning, file system layout and optimization, and ongoing update of services in compliance with security policies - Participate and adhere to defined incident, problem and change management best practices. - Document problems and resolution for future reference. - Excellent communication skills particularly across functional technical areas. - Strong analytical abilities and professional office experience needed. - Minimal travel required -  

Berkley Technology Services (BTS) is hiring an IT and Security Risk Analyst reporting to the IT Risk Manager and will be located in either Urbandale, Iowa, Wilmington, Delaware, or remote would be available for the right candidate!   This is an exciting role for an IT and Security Risk Analyst to be part of a global Fortune 400 (W.R. Berkley) Governance Risk and Compliance program’s operational activities. This role may be filled at the Sr. Analyst level based on the candidate’s ability to be a thought-leader, qualified subject matter expert, and proven ability to help drive the program and requirements.   Working in concert with other Information Technology, Information Security, and Business Unit functions, the IT and Security Risk Analyst will help develop and/or enhance our IT Risk Management methodology and processes as it relates to Information Technology and Information Security risks. This role will work with both technology and business personnel to engage in both top-down and bottom-up assessments as it relates to our controls, processes, and architecture to both qualitatively and quantitatively assess risk. On our team, you’ll actively engage with technical teams to perform and advance our overall IT GRC operations. To do this, you’ll be hands-on and help drive processes and procedures with other IT GRC professionals dedicated to the mission and vision of Berkley IT GRC operations.   Key functions include but are not limited to the following: - Review and assess both on-premise and cloud technology solutions (network, infrastructure, applications, etc.) - Follow and/or help build our IT risk assessment framework and methodology, to mature risk assessment processes, techniques, and templates to ensure a well understood and scalable approach to IT risk. - Assist with and facilitate outreach efforts across Information Technology, Information Security, and Business Management to provide insight into the risk appetite and current risk posture.  Perform scheduled and ad-hoc risk assessments as it relates to IT General Controls, Security Controls, System/Network Architectures, and/or Privacy Controls, including the creation and monitoring of appropriate remediation plans. -  Assist in the development and communication of our overall ITGRC framework, especially for IT Risk Management activities such as risk scenarios assessments, risk control assessments, technology reviews, security reviews, and third-party reviews. - Understand and ensure compliance with regulations such as NY CCR Part 500 Cyber Security Regulation, General Data Protection Regulation (GDPR), Sarbanes-Oxley (SOX), SWIFT, and/or California Consumer Privacy Act (CCPA). - Manage and support the risk and compliance exception lifecycle by communicating issues, tracking acceptance, and assessing comprehansive risk across the enterprise.

As a Software Engineer at Berkley Technology Services (BTS), you’ll support the continued evolution of a Java based policy administration platform that is used by over 25 companies across W.R. Berkley Corporation. These companies don’t write products that are out of the box; nor will the solutions you’ll help to deliver with the team. You’ll work on integrations with our billing, premium audit, claims, and workflow applications, among others. You’ll put your problem-solving skills to the test to resolve defects our end users encounter as they process transactions. You’ll also work to increase the reliability and performance of a large and complex system.   You’ll impact our business by: - Working with a team to enhance our product by increasing and optimizing functionality, developing automated solutions, and supporting integrations between our platform and other enterprise applications - Resolving complex issues faced by our clients that potentially inhibit them from serving customers - Partnering with the business and peer technical teams to on-board new operating units onto our application stack - Proposing improvements to the platform’s usability, performance, and supportably   Where would you be located? You would be based out of our Urbandale, IA location and have the ability to work in a hybrid model with 3 days in the office and 2 days remote.

By joining Berkley Technology Services (BTS) as a Senior Business Systems Analyst, you’ll be part of a highly visible, enterprise-wide program aimed at revolutionizing procure to pay processes across our global organization. You’ll partner with leaders across the various Operating Units (OU’s) within W.R. Berkley Corporation (WRBC) to understand their current needs, taking that insight to design systems enhancements and new business processes that maximize both business operations and the technologies that power them. Your ability to ask the right questions to understand each OU’s needs (realized and unrealized) will directly influence the procurement processes you partner with them to design. And it’s the centralization and consistency of process that you help to build that will ensure efficiency and positively impact our overall business performance.   Specifically, you will: - Directly engage with key stakeholders (VP, Director level and above) to fully capture business requirements and design technical solutions to address them - Continually identify opportunities to introduce innovative business processes that leverage both existing and emerging technologies and / or new development - Utilize your knowledge of systems configuration, integration, and data mapping practices to design the future state of procure to pay processes across WRBC’s family of companies - Partner with business stakeholders to create use cases that facilitate testing around functionality enhancements, upgrades, and/or new implementations - Create and maintain application and process documentation, as well as end-user training materials - Serve as the primary contact and escalated support resource to resolve procedural, systemic, and/or technical bottlenecks that may arise throughout the software development life cycle (SDLC), leveraging such insights to further develop business process enhancements Where could you be located? We have a hybrid work model where you’ll be able to work both on-site and remotely from your primary location. While Urbandale, IA (the Greater Des Moines area) is our preferred location, if you’re located in Wilmington, DE (Greater Philadelphia area), or in/around the Chicago, IL area, we’d love to talk!

- Build mission critical business systems. - Working on multiple projects across various technology platforms. - Being involved in multiple phases of the software development lifecycle. - Interact with other engineering teams to build tooling and processes. - Work closely with product and data teams to build a technology ecosystem driving business transformation.

- Build mission critical business systems. - Working on multiple projects across various technology platforms. - Being involved in multiple phases of the software development lifecycle. - Interact with other engineering teams to build tooling and processes. - Work closely with product and data teams to build a technology ecosystem driving business transformation.

Berkley Technology Services (BTS) has a job opportunity available for a Lead Information Security Engineer to join our team in our Wilmington, DE office location.    We’re looking for a versatile and hands-on engineer with cross-vertical technical expertise encompassing penetration testing strategy and execution, vulnerability management, static code analytics, and policy compliance. Here, you’ll sit directly at the intersection of technical innovation and business engagement. You’ll actively partner with our engineers along with our Security Management and Senior Leadership teams to lead initiatives across our highly distributed, multi-national footprint.   You’ll engage in both project execution and project leadership, working side by side with our Director of Vulnerability Management to ensure the fluid continuity of compliance programs across the enterprise. And as we continue to standardize our security posture, you’ll have opportunities to influence change and see the impact of what you’re doing each and every day to secure our global infrastructure.    Key functions include but are not limited to the following: - Lead initiatives and projects to support and enhance our application security initiatives which include penetration testing capabilities and static code - Bring your ideas forward, evaluating how to optimize the tools we’re using and exploring technologies that could continue to enhance our security posture and ensure solutions scalability - Develop and lead projects to continually analyze source code, pinpointing and remediating potential vulnerabilities upon discovery - Manage compliance scanning process across the enterprise to identify and remediate potential risks and vulnerabilities as expeditiously as possible - Continuously communicate that status of our security compliance projects and programs to provide updates and obtain buy-in from global engineering, business, security management, and senior leadership teams